Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
Incident date: Jun 28, 2026
While driving on the highway with my entire family in the vehicle, truck lost power without warning and what it seems it went into a limp mode. This created an incredibly hazardous situation, exposing my family and the drivers around us to an imminent risk of a high-speed collision. Thankfully, nothing happened and no one was hurt. Upon restarting the vehicle, the check engine light illuminated, ... Read more
Incident date: Jul 10, 2025
While driving my 2026 Hyundai Palisade Hybrid, the vehicle has repeatedly applied the brakes suddenly and without warning, especially approaching a specific overpass on my normal route and is fully repeatable. This only happens in the curb lane; the middle and passing lanes are fine. There is no forward collision warning, no detected obstacle, and no driver input when this happens. The braking is ... Read more
Incident date: Nov 27, 2024
Subject: Request for Investigation of ABS Module Failure and Part Unavailability To Whom It May Concern, I am requesting that NHTSA investigate a potential safety issue involving the Anti-Lock Brake System (ABS) Module, Part Number 68228991AD. The ABS module in my vehicle has failed, causing the ABS and cruise control systems to stop functioning. In addition, the ABS, check engine, and brake wa... Read more
Incident date: Jun 22, 2026
Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.
Incident date: Jun 17, 2026
The CVT transmission failed at approximately 60,000 miles. The vehicle was fully maintained by Toyota dealerships. The failure of the transmission bearing will cause the car to lose power and could fail while driving, creating a risk of being stranded in traffic or being unable to accelerate to avoid a collision. Toyota Canada has extended the warranty for this same transmission issue up to 119,92... Read more
Incident date: Jun 26, 2026
The speedometer on my vehicle recently indicated a speed 10-15 mph lower than the actual highway speed. Approximately one week later, while operating the vehicle with cruise control set at 58 mph and descending a decline, the transmission unexpectedly downshifted from sixth to first gear. This abrupt shift resulted in a violent jolt to the rear of the vehicle, nearly causing a loss of control. Upo... Read more
Incident date: Dec 13, 2023
First Failure occurred 7 months after purchase at 5,270 miles on August 1, 2024. The vehicle suddenly went into "Limp Mode" abruptly decelerating to 25 mph with a non-responsive gas pedal. A code reader displayed PO653 Sensor Reference: "Voltage B Circuit High". Dealer found corroded wire to battery and cleaned it. Second Failure: Horn loss to 1 tone. Fixed at 30K mile dealer service on June ... Read more
Incident date: Jun 2, 2026
My 2019 Kia Sorento suddenly began making loud knocking noises from the engine and immediately lost all acceleration while I was driving with my children in the car. The vehicle would not respond when pressing the gas, and the check engine light came on. This created a terrifying situation because I had no power to merge or move out of traffic, and I had my [XXX], [XXX] and [XXX] children with me.... Read more
Incident date: Jun 26, 2026
While turning right, I slowed down and put on my turn lights. The vehicle accelerated all of a sudden and did a sharp right. There was a vehicle in front of me in the opposite direction and my car turned very sharply to avoid it. The accelerator pedal was fully pressed down and for that fraction of a second, it didn’t allow me to control the speed.
Incident date: May 29, 2026
"What happened?
Crash
Incident date: Apr 30, 2025
The ABS/HCU module failed. There is recall but no fix. There are no aftermarket parts available. This has been 2 years . I cannot use 4 wheel drive or cruise control. I cannot trade the truck in. Help I am stuck with no recourse. This is a safety Issue!
Incident date: Jun 12, 2026
When I am driving I will lose power and not be able to drive while I am in the middle of a road driving. And I have to turn my car completely off to let it start back up. The dealership doesn’t not seem to have any more suggestions or recommendations. I feel unsafe driving this vehicle. This keeps happening
Incident date: May 17, 2026
My 2025 Honda Odyssey has experienced an intermittent failure of the Auto Idle Stop system on four separate occasions. While stopped at a traffic light, the Auto Idle Stop system shuts the engine off as designed. When I release the brake pedal to proceed after the light turns green, the engine fails to restart automatically. Instead, the dashboard lights illuminate and flash, and the vehicle displ... Read more
Incident date: Jun 25, 2026
I was the only person in the truck and there was no one nearby. I was slowly backing the Ford 150 Lighting into my driveway, going straight back. I was going slow because another car was parked at the back end corner. As I was rolling slowly back, the truck started to accelerate on its own, I had not increased pressure on the pedal. The truck was not making any beeping noises or alerts on the ... Read more
Crash
Incident date: May 12, 2025
I took my 2022 BMW X5 xDrive 45e for concerns of shuddering at low speeds and tight turns under warranty. No warning messages on dashboard. I asked specifically what was causing the shuddering. BMW of Raleigh would not respond. But they found that the Transfer Case was affected so they flushed the oil and put an oil mixture replacement in. According to the most recent BMW service bulletin, the... Read more
Incident date: Jun 26, 2026
The fuel injector system failed or malfunctioned. This past Tuesday while going to merge onto the highway the car stalled and would not move beyond 40 mph which nearly led to a collision because I was unable to accelerate to merge with traffic flowing at a high speed. Immediately after this all of the dashboard warning indicatros came on. It was terrifying to say the least because we could have be... Read more
Incident date: Jun 24, 2026
ABS Module failure. Replaced ABS module with brand new Mopar replacement. ABS module still will not communicate with system. No traction control, cruise control, multiple lights in dash.
HARLEY-DAVIDSON
FLTRX
(2026) - VEHICLE SPEED CONTROL
Jun 25, 2026
Incident date: Jun 17, 2026
DESCRIPTION OF DEFECT: I am reporting a recurring incident of unintended acceleration in my Volvo EX90. On multiple occasions, immediately upon shifting the vehicle into Drive — before I touched the accelerator pedal — the vehicle accelerated forward on its own without any input from me. This has happened more than once and is not an isolated event. The acceleration occurs at the moment of ge... Read more
Incident date: Aug 20, 2025
On Saturday, June 20, I was driving my son to soccer. We stopped at a stoplight. When the light turned green, I pressed the accelerator and we went forward. However, when I took my foot off the accelerator, the car continued to accelerate. Luckily it slowed down when I pushed on the break. But every time I took my foot off the break the car continued to accelerate. I did not have a good place to p... Read more
Incident date: May 16, 2026
On 2-252026 my wife and I were driving on highway I-15 in California when the car started to accelerate, decelerate and jerk and the engine light came on. It was very scary because we were on a major highway driving around 60 MPH and cars were behind us when the deceleration happened. We could have been hit by cars traveling behind us or either we could have caused a major accident. We had to get... Read more
Incident date: Jun 2, 2025
UNKNOWN I was driving on an expressway around 2:00 AM June 22nd using my cars adaptive cruise control. There was light rain and my car kept a safe distance from the car in front of me that was going slower than the speed I had set my cruise control to. Suddenly my car accelerated as if the car in front of me was no longer there. I had to quickly apply the brakes to avoid a collision. I have arou... Read more
CHEVROLET
SILVERADO 2500
(2018) - VEHICLE SPEED CONTROL
Jun 25, 2026
Incident date: Jun 24, 2026
The contact owns a 2018 Volvo XC60. The contact stated that after starting the vehicle, while driving at a slow speed, the brake pedal was depressed while approaching a speed pump and the vehicle unintendedly accelerated and drove at a high rate of speed before crashing into a fence. The contact stated that the vehicle had exceeded 40 MPH. During the crash, the front end of the vehicle was damaged... Read more
Crash
Incident date: Nov 1, 2025
ABS module is defective. This results in numerous warning lights, including abs, traction control, airbags, tire pressure warning, check engine light, epc light, and speed control usability. I have no working abs, seat belt, or traction control, which is a safety issue. There was a previous safety recall for VW with defective abs control modules, 45F2. The problem has been confirmed through an... Read more
VOLKSWAGEN
BEETLE
(2016) - VEHICLE SPEED CONTROL
Jun 25, 2026
Incident date: Jun 15, 2026
While driving my Porsche Taycan through a high-speed intersection, the vehicle suddenly displayed battery and chassis system error messages instructing me to pull over immediately. Before I could safely move the vehicle to the side of the road, it completely lost propulsion, speed control, and steering capability, causing the vehicle to abruptly slow to 0 mph in active traffic and leaving me stran... Read more
Incident date: May 15, 2026
I was parked in front of my townhouse I have a witness who saw me at a stop. Next thing I know car accelerates and hits my townhouse. I did not accelerate I was not speeding and I have a witness who saw me stopped
Crash
Incident date: May 22, 2026
My check engine light came on, and my car was also feeling "sluggish" and slow to accelerate. I scheduled a service appointment at my local dealer 4 days later. At the appointment, the technician stated everything checked out okay and the check engine light was likely an "anomaly" or "outlier" but otherwise nothing to be concerned about since everything checked out "okay" and no problems were iden... Read more
Incident date: May 19, 2026
Randomly but frequently, my car would turn off when coming to a stop and with the auto shut off - but the full car would turn off and to move, I would need to press the ignition to turn back on and drive. This even occurred while accelerating onto a highway. I took this to the shop and after 6 months of back and forth and paying for fuel injectors they 'repaired' it. Now, my car felt heavy with t... Read more
Incident date: Sep 27, 2022
The contact owns a 2024 Tesla Model Y. The contact stated that while driving 25 MPH and making a right turn into an alley with another vehicle approaching, the contact stopped to reverse; however, while using the tap feature, the vehicle unintendedly accelerated and crashed into a concrete barrier twice. The vehicle was uncontrollable. The contact stated that the air bags failed to deploy. The cra... Read more
Crash
Incident date: Jun 1, 2026
The issues I am having are exactly the ones that were subject to an earlier recall. NHTSA: 24V344 and Volkswagen 919A. From the text of that recall: "Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer inforation or loss of rearview camera image. As such, these ... Read more
Incident date: Jun 24, 2026
Instrument cluster failed to turn on once car is turned on. Speedometer does not display and the electric charge does not display.
Incident date: Jun 20, 2026
We have a video of the incident from our ring camera: [XXX] My daughter pulled our 2022 Bronco Sport out of our driveway onto [XXX] and then made a right turn onto [XXX] After completing the turn, my daughter said the car pulled to the right like the lane assist kicked in and locked and would not allow her to turn the wheel. My daughter does not remember if any warning lights or messages lit up... Read more
Crash
1 injured
Incident date: Jan 2, 2026
Brakes , and vacuum booster, speed control I experienced a sudden acceleration phenomenon and reached speeds of 100+ mph I manipulated the brakes and the gas in order to safe my life I eventually got my speeds down but it was too late I was ejected from the vehicle and nearly died my brakes scrubbed and I pressed my brakes as hard as I could and my car continued to acceleration. The police has t... Read more
Crash
1 injured
Incident date: Jun 9, 2026
Hello, I recently brought my 2014 Ford F-150 (VIN: [XXX]) to the dealership regarding Recall 24S37. The vehicle experienced the following symptoms: • Check Engine Light illuminated. • Wrench Light illuminated. • Intermittent loss of power. • Abnormal transmission behavior. • Intermittent no-start condition. • Vehicle would only start after moving the gear selector. The dealership i... Read more
Incident date: Sep 8, 2025
The contact’s wife owned a 2022 Tesla Y. The contact stated that while the vehicle was parked, his wife shifted the gear shifter into drive(D), and the vehicle independently accelerated. The Autonomous feature was not engaged. The brake pedal was depressed; however, the vehicle failed to respond as needed, and the front center of the vehicle crashed into a pile of cinder blocks, drove through a ... Read more
Crash
1 injured
Incident date: Jun 23, 2025
I am writing to formally raise a serious concern regarding the functionality of Tesla’s Full Self-Driving (FSD) system. On May 11th, while the vehicle was operating under FSD, I experienced an unexpected disengagement of the system, which then reengaged on its own without any input from me. This erratic behavior caused the vehicle to hit the garage door and resulted in a crash.
Crash
Incident date: May 18, 2026
I have a 2014 Jeep Cherokee that i have had since 2019. Since I have owned it, there have been several transmission recalls. I am currently dealing with a new transmission issue, where it is jerky and fails to go when pressing the gas after being at a stop. I am also dealing with the second oil filter housing leaking. Apparently this is a known issue, due to a plastic housing that cracks and warps... Read more
HONDA
CR-V HYBRID
(2023) - VEHICLE SPEED CONTROL
Jun 23, 2026
Incident date: Jun 19, 2026
The contact owns a 2021 Honda Pilot. The contact stated that while driving at various speeds, the vehicle unintendedly accelerated without the driver depressing the accelerator pedal. The security alarm randomly activated while the vehicle was parked and turned off. The check engine warning light was illuminated. The message "Emissions System Failure" and a key fob error message was displayed, and... Read more
Incident date: Jun 23, 2026
I am writing to bring to your immediate attention a serious safety incident involving our brand‑new 2026 Tesla Model Y (Juniper), equipped with FSD version 14.2.2.5 and Software Version 2025.45.10. We purchased this vehicle as our dream car, and for nearly six months it delivered exactly what we hoped for—innovation, safety, and an exceptional driving experience. That trust was the foundation ... Read more
Crash
1 injured
Incident date: Feb 1, 2019
The vehicle randomly has a yellow A! error code, then it loses power while driving, when going up a hill, sometimes barely makes it. No mechanics can figure this out and its a topic of complaints amongst numerous forums regarding this vehicle. Why isn't there a recall on this?
Incident date: Jun 21, 2026
The contact owns a 2025 Tesla Cybertruck. The contact stated that while pulling into a charging station with the self-driving system activated, the vehicle stopped in front of the payment pole; however, the vehicle inadvertently accelerated through the barrier gate arm, and the arm was fractured. The barrier scratched the passenger’s side bumper. A police report was not filed. There were no inju... Read more
Incident date: Apr 1, 2025
Chevrolet has a recall on some vehicles for a bad transmission valve body, but my vehicle isn’t a part of the recall and I’m having the exact same issues. Currently my only vehicle that I have to transport my 7 month old is a complete safety risk. My check engine light is on and the code its throwing is to replace transmission valve body assembly. My Tahoe is shifting very harshly when driving... Read more
Incident date: Jun 19, 2026
While traveling on the highway the car began to lose speed rapidly until coming to a complete stop, no warning lights were present prior.
FORD
EXPEDITION
(2023) - VEHICLE SPEED CONTROL
Jun 22, 2026
Incident date: Jun 8, 2026
2019 Infiniti QX50 with engine bearing failure defect matching NHTSA Recall #25V-437. Vehicle was sold to me on 12/24/2025 by a dealer, MORE THAN FIVE MONTHS after the recall was issued on 07/14/2025. The dealer NEVER disclosed the active, unrepaired safety recall. Two months after purchase, the engine developed loss of power and unusual noises - exact symptoms described in the recall. An indepen... Read more
Incident date: Jun 14, 2026
Vehicle: 2012 Kia Forte Recall: NHTSA 23V-652 (Kia SC284) – HECU/ABS fuse recall My vehicle underwent this safety recall in 2025. The dealership replaced the HECU fuse. Immediately upon leaving the dealership after the recall repair, the same warning lights returned. I contacted the dealership immediately before fully leaving the area to report the issue. I also contacted Kia Corporate after... Read more
Incident date: May 31, 2026
The contact owns a 2018 BMW 640XI. The contact stated that while pulling up to a red traffic light, the brake pedal was depressed; however, the engine revved unexpectedly, and the vehicle unintendedly accelerated and drove forward approximately 3-feet. The contact turned the vehicle off and restarted the engine and the engine continued to rev very high. The vehicle was restarted a second time and ... Read more
Incident date: Jun 17, 2026
I was driving on a slower speed road and felt a jerk, my car lurched forward a little and I got a bunch various errors for break regen system, front park sense errors and a few other random faults. The car entered "turtle mode" signified by the turtle icon in my gauge cluster. This is the second time this has randomly happened, the first time happened two weeks prior as I was taking an off ramp of... Read more
Incident date: Jun 20, 2026
While accelerating to merge into traffic and make a left turn, the vehicle briefly hesitated, which has occurred previously. After completing the turn and straightening the vehicle, I fully released the accelerator pedal, but the vehicle continued accelerating and maintaining speed without accelerator input from me. The vehicle appeared to maintain approximately 54 mph in a 45-mph zone while I wa... Read more
Incident date: Jun 21, 2026
2025 Jeep Gladiator Rubicon X. I have experienced two separate incidents in less than a month where the vehicle accelerated suddenly and violently, while attempting to park in my garage. Both incidents resulted to significant damage to a parked vehicle, and the building structure. Both incidents were completely random and unexpected. I assumed the first on was caused by something I did. I know wit... Read more
Crash
Incident date: Dec 31, 1969
The car went from 70 miles an hour to 25 miles an hour all of a sudden on the highway and then would not allow to accelerate afterwards. Battery stopped charging and we had to stop it multiple times to get it to continue to drive no faults or issue on the dashboard.
Incident date: May 8, 2025
On June 18, 2026, I was driving my 2024 Grand Wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth o... Read more