Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Dec 17, 2024
See attached document for complaint.
Crash
Incident date: Feb 6, 2026
While attempting to park my vehicle, it suddenly accelerated on its own, causing the car to move quickly toward a tree and a nearby building. I immediately attempted to stop the vehicle by pressing the brake pedal, but the car continued to accelerate. The engine was roaring, and I even tried using both feet on the brake pedal in an effort to stop the vehicle, but it did not respond. The only way ... Read more
Incident date: Mar 1, 2024
I am reporting a safety issue involving my 2019 Honda Odyssey transmission. Since early ownership, the vehicle has had ongoing hesitation and delayed response when accelerating, especially during gear shifts. Over time, this condition has worsened and now includes intermittent loss of power when pressing the accelerator, followed by sudden jerking or lurching forward. The most serious incident o... Read more
Incident date: Mar 16, 2026
The 2025 Road Glide throttle is malfunctioning. The bike is 5 days old. The throttle is hyper-sensitive. It also is inconsistent in power even when the throttle is held steady it will surge. The bike will tend to pop forward - lurch ahead at slow speeds, especially when coming to a stop. At times the bike will also not reach idle, it races to 2100 RPM and stays at that level at a complete sto... Read more
Incident date: Mar 3, 2026
I slowly put my foot on the brake and suddenly heard a noise under the vehicle. It sounded like loud grinding. As pulled forward I looked in the rear view mirror and didn't see anything in the road that may have fallen out from under my vehicle. When I pushed on the gas I was suddenly accelerating forward very quickly without my control. This was maybe one or two seconds after I heard the noise. ... Read more
Crash
MERCEDES-BENZ
EQB 250+
(2023) — VEHICLE SPEED CONTROL
Mar 31, 2026
Incident date: Mar 18, 2026
I began experiencing "sticky" steering at highway speeds, requiring that I use force to keep the vehicle from drifting out of its lane. The problem worsened until, roughly one month later, the cruise control system went out without warning and refused to come back on. I took the car to the Honda dealership in Port Charlotte, FL on 3/30/26 where they were able to duplicate the problem immediately... Read more
Incident date: Jan 1, 2025
See attached document for complaint.
CHEVROLET
SILVERADO 1500
(2021) — VEHICLE SPEED CONTROL
Mar 31, 2026
Incident date: Aug 10, 2025
The contact leased a 2026 Mercedes-Benz GLE450 4Matic. The contact stated that while driving at an undisclosed speed, there was an unknown warning light flashing on the instrument panel. The speed limit was displayed and was flashing. The contact turned off the feature, but the light continued to flash on the instrument panel. The vehicle was taken to the local dealer on two occasions, where an un... Read more
Incident date: Mar 23, 2026
ACC and road departure mitigation system would become disabled for no apparent reason. A message would display on the instrument panel that there is a problem, to see your dealer. Also, a collision mitigation braking system problem would display on the instrument panel with a brake system warning light. A display on the instrument panel would show an area to clean (Honda emblem on front grill). ... Read more
FORD
MUSTANG MACH E
(2021) — VEHICLE SPEED CONTROL
Mar 30, 2026
Incident date: Feb 26, 2026
The vehicle has a serious transmission/drivetrain defect that repeatedly occurs when accelerating from a complete stop, especially onto an incline. The vehicle sometimes does not respond at all when the accelerator is pressed and fails to move, even though acceleration is being requested. In one recent incident, it remained stopped for about one minute before finally responding. During these event... Read more
Incident date: Mar 6, 2026
I started driving this vehicle and all of a sudden it started slowing down, and would not go up to speed. I had it fixed, the car started skipping, making a jerking movement while driving. I made an appointment with Tameron Honda of Birmingham on 3/26/26. As soon as I pulled up to Honda dealership the engine light was on. The company was trying to bill me 6100 dollars for fixing the car. I do not ... Read more
Incident date: Mar 4, 2026
RF Module lost connection to CAN Bus and caused the vehicle to shutoff while driving. Symptoms include messages about key fob not within range and TPMS not able to communicate with sensors. RF Module was replaced however the issue returned. Other symptoms include parasitic draw caused by RF Module that in turn causes the system to report low voltage while driving. Vehicle has left me stranded on m... Read more
Incident date: Mar 11, 2026
On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more
Incident date: Mar 4, 2026
When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a soft... Read more
Incident date: Mar 2, 2026
I was driving 40mph and received a yellow error message along the lines of "electrical system issue, please check" and my speed was limited to 25mph. After trying to get the car to a safe location (as I was on a narrow two-lane road), the error changed to a blinking red error and my speed was further limited to 12mph. I was unable to get the car one mile to the dealer for service, so I stopped th... Read more
Incident date: Mar 1, 2026
Abs, traction control lights, emergency braking lights on .. tire sensors are bad. Causing intermittent issue with the lights. For 3 years I've been trying to get my ABS/traction control fixed at Hyundai, that dealership refused to acknowledge there was an issue. I had a code from a car place since I live over an hour away and they said they couldn't use it since it wasn't from them. I have an ex... Read more
Incident date: Jan 15, 2026
On two separate occasions, my 2023 Nissan Rogue has experienced major loss of power while driving 80 mph. The first time, all of the dash lights were blinking and there was an awful noise coming from the engine. I could not drive over 10 mph. The vehicle had to be towed 200 miles to the nearest Nissan dealer in Billings, MT. They cleared the codes, test drove it and said everything was fine. The s... Read more
Incident date: Mar 28, 2026
2024 Chevrolet Colorado with intermittent safety defect at highway speeds. Vehicle displays P215B along with Service ESC, Service Traction Control, and Reduced Acceleration. Speedometer becomes erratic and the vehicle loses reliable speed signal at highway speed. Dealer kept vehicle for 15 days, stated repairs were made, but the same issue returned within about 2 miles of pickup on the highway. Ve... Read more
Incident date: Mar 22, 2026
"My 2015 Ford F-150 is experiencing an intermittent, complete loss of the Output Shaft Speed (OSS) signal within the 6R80 transmission lead frame. While driving at speed, the speedometer suddenly drops to zero, the 'wrench' light illuminates, and the vehicle performs an unintended, harsh downshift into a lower gear (Limp Mode/3rd gear). This creates an immediate safety hazard of rear-wheel lockup ... Read more
JEEP
GRAND CHEROKEE L
(2021) — VEHICLE SPEED CONTROL
Mar 30, 2026
Incident date: Mar 10, 2026
Hyundai/Genesis 2026 GV70 2.5T Advanced. Drivers side instrument cluster goes blank/black, dangerous. Contacted Genesis Customer Care, doesn't know how to fix my model/trim. Representative, hung up on me. Dealer: Homestead Hyundai/Genesis doesn't have tools to fix the problem..
Incident date: Feb 19, 2026
First I would get a check engine light and infotainment screen would go black and odometer started blinking. Restart required. Occasionally the key fob is not detected. Reset the check engine light twice. Once at Huntington Beach RAM and once at Sunnyvale Chrysler. Both times the technician was unable to determine cause of fault. Slowly the failures became worse. The vehicle infotainment sys... Read more
Incident date: Oct 2, 2010
It appears to be the Body Control Module that gave out. While driving home in the evening from work, the vehicle stopped accelerating beyond 20 mph. Further, the passenger windows stopped working, as did exterior tail, emergency, and turn signal lights. The dealer was unable to directly confirm that the BCM was the problem, however, it was confirmed the problem was not fuse, battery, or engine r... Read more
POLESTAR
POLESTAR 2
(2021) — VEHICLE SPEED CONTROL
Mar 29, 2026
Incident date: Jan 5, 2026
While driving, the vehicle experienced sudden and complete loss of throttle response, resulting in little to no acceleration. This occurred in active traffic and created a dangerous situation where the vehicle could not maintain speed or safely move out of traffic. The vehicle has been serviced multiple times by Nissan of Kenosha, including a full transmission replacement under warranty. Despite ... Read more
Incident date: Feb 12, 2025
Vehicle unexpectedly down shifting while driving causing vechile to jerk. After parking truck, truck presents a no start condition and unlit gear selector lights. While driving truck will go in and out of limp mode. I have scheduled a appointment to bring the truck in for a diagnostic test 03/31/2026.
Incident date: Aug 27, 2025
The Dashboard Module provided by MEDALLION INSTRUMENTATION SYSTEMS Part# 66-02439-000 on the Freightliner Chassis is delaminating causing the critical gauges to become difficult to read. Additionally the screen will unexpectedly dim causing additional readability. I consider this to be a potential safety issue as it is unknown if and when the screen may go entirely blank. I have contacted Freig... Read more
GMC
SIERRA 1500
(2019) — VEHICLE SPEED CONTROL
Mar 29, 2026
Incident date: Mar 28, 2026
Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I coul... Read more
Crash
Incident date: Mar 27, 2026
Gas Motor is not engaging to assist electric drivetrain on a hybrid AWD 2025 Santa Fe. This resulted in a dangerous situation crossing a busy road from a stop sign. The Santa Fe rolled into the intersection at the drivers request, but did not accelerate normally (only to a maximum of a few miles per hour) and felt like an eternity to cross the road. Fortunately oncoming drivers from left and right... Read more
Incident date: Feb 10, 2026
I was driving on the highway, 65mph when I had a sudden loss of power, check electrical system warning and a battery picture came on. I was reduced to approx 10mph suddenly in rush hour traffic, in the left lane, with no shoulder to pull over to. I was able, with the kindness of other drivers slowing down, able to move to the right lane, then to the shoulder. Called AAA for tow to dealership. 12v... Read more
Incident date: Aug 8, 2025
My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1... Read more
Incident date: Dec 17, 2025
While I was driving the vehicle, the instrument cluster screen went completely blank and it won’t display any information like the speed, gas or anything about the vehicle information. Went completely blank while driving the vehicle, which could’ve caused an accident.
Incident date: Mar 28, 2026
Recall/Loss of Power I am filing a safety complaint regarding a 2023 Chevy Equinox. The vehicle began losing engine power and will not go over 40 mph. This creates a dangerous driving situation because the vehicle cannot maintain highway speed. The vehicle has a fuel system recall, and the issue appears to be related to the fuel system. The vehicle is currently at a Chevrolet dealership and has... Read more
Incident date: Mar 28, 2026
WHILE RECALL WAS PUT OUT AND REPAIRED IM CURRENTLY EXPERIANCING THE SAME ISSUE WHERE THE TRUCKS SHIFTING DOES NOT WORK PROPERLY, SLAMS GEARS, CAUSING A JOLT AND SEEMS THE TRANSMISSION TO SLIP.
Incident date: Mar 13, 2026
August 1, 2025 I was trying to get to [XXX] from [XXX] to see my mother, before Kansas City, Mo. Before getting to KC while cruise was engaged car RPM’s began amping but car did not speed up. I put it park and turned motor off and tried to drive again, but did the same thing. I called my mechanic in XXX and he suggested I try to come back but I couldn’t go over 30mph driving on the should... Read more
GRAND DESIGN
LINEAGE
(2025) — VEHICLE SPEED CONTROL
Mar 27, 2026
Incident date: Oct 30, 2025
My truck because of the transmission and it's "powertrain" faults; puts itself in low power mode. I can be driving fine, stop for a red light, to turn a corner or before pulling into oncoming traffic leaving a parking lot etc and without warning, no power. It won't go over 5-10 miles an hour. You have to let off the gas and give gas sometimes more than once to get the truck to finally pick up and ... Read more
Incident date: Mar 12, 2026
Car startup just fine and drive without issues but sometimes center console freezes or randomly restarts and when that happen even speedometer stays at zero even car moving about 30-40mph. It stays in frozen state for about 2-3min or unless I force restart it by holding power button for about 10-20seconds. I have seen backup camera sometimes failed to display images which supposed to resolved in l... Read more
Incident date: Mar 23, 2026
I was driving on the freewayin the night time on several occasions and the Emissions light and check engine light comes on and the car lost speed and would not accelerate. I had to put my hazards on to exit the freeway slowly to pull over turn the car off, sometimes this corrects the problems. but this has happened on several occasions. the vehicle is now at the dealer being diagnostic, they end u... Read more
Incident date: Mar 25, 2026
On [XXX], at approximately 4:10 PM, I was at the McDonald’s drive-through located at [XXX] and [XXX] in Springfield, Missouri. I was stopped at the final service window. As I pulled away from the window, I approached a 90-degree left turn heading south. I removed my foot from the accelerator pedal to allow the truck to coast slowly around the corner, as the area is heavily pedestrian and require... Read more
Incident date: Dec 1, 2025
-Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with speed limit of 40MPH causing a near-wreck when pulling out onto the road and not being able to accelera... Read more
Incident date: Oct 17, 2025
car transmission issue not getting enough power while putting foot on gas pedal rpm goes upto 5k for getting speed not shifting gear properly
Incident date: Mar 19, 2026
When driving on the highway going 65mph the car slipped in neutral and error showed on dashboard "transmission malfunction stop." I could steer and break, but not accelerate. Pulling over on side of highway, I was able to put in park and then drive. I pulled off the exit and the car did the same thing within 10 mins. Car was towed to Mercedes dealership in Warwick, RI. I was made aware after ... Read more
Incident date: Mar 12, 2026
I am experiencing intermittent loss of motive power. Without warning at highway speeds I get a flashing check engine light immediately before the loss of motive power occurs. Motive power can be restored by turning the ignition off and back on. However, this action also clears the check engine light and any fault codes that were set. I drive with a code reader in the car and have received a P030... Read more
MERCEDES-BENZ
GLA 250
(2025) — VEHICLE SPEED CONTROL
Mar 26, 2026
Incident date: Mar 26, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? -After the 68C recall update for the HV battery failures, the vehicle has not been able to consistently maintain or provide power due to the limitation of the battery introduced as part of the recall. This is most noticeable driving in Electric Mode below 60% charge. The throttle behavior is inconsis... Read more
Incident date: Mar 26, 2026
I have taken my car to service in January, and it has had all the recalls fixes done, supposedly. Just the last two weeks I have been feeling a notchy sensation when steering, it resists and then jumps to the next notch when turning. Not a smooth feeling as it did during the first year of usage.
Incident date: Mar 24, 2026
I honestly believe this has to do with me being discriminated by people even emergency dispatch and police from the city of Inglewood , this is not the first time my car gets tampered with, but to start I already had felt something was off with the vehicle because I was parked and it accelerated all of a sudden last night of 03/24/26 then today on 03/25/26 i was on the freeway on my way to work th... Read more
CHEVROLET
SILVERADO 1500
(2017) — VEHICLE SPEED CONTROL
Mar 26, 2026
Incident date: May 15, 2025
The failure involves the engine (powertrain), which was under warranty. The vehicle has experienced four catastrophic engine failures resulting in sudden loss of power, including at highway speeds (65–75 mph). The most recent failure also involved an oil-saturated catalytic converter. These failures occurred between 06/25/2024 and 03/16/2026. During this ~629-day period, the vehicle was only in ... Read more
Incident date: Mar 21, 2026
While driving my family home on a hot 90+ degree day. My 2016 Chevy Colorado suddenly has a power loss engine died and i went from 75 to parked in less than 30 seconds. Luckily I was able to pull off the freeway to the median. We were almost hit by two vehicles pulling a trailer and the other pulling a RV. I had to have someone pick my kids up due to the hazards of being stranded on the side of th... Read more
Incident date: Mar 25, 2026
I was driving toward the perimeter of my neighborhood, approaching an arterial cross street. When I braked the pedal went straight to the floor. The breaks didn’t work despite pumping them multiple times. I also heard the engine revving. To avoid the intersection and busy street I steered into a yard, hit a retaining wall and a tree, rolled and hit a metal city street sign. All airbags deplo... Read more
Crash
1 injured
HONDA
CLARITY PLUG-IN HYBRID
(2018) — VEHICLE SPEED CONTROL
Mar 25, 2026
Incident date: Mar 18, 2026
I had an unintended acceleration happen as I was easing into a parking spot of a covered parking garage. The car accelerated like a jet plane taking off. I jammed on the brake. The only thing that stopped the car was the concrete wall that was 4 feet away. My airbags activated. We had taken the car to the Honda dealer for its 35,000-mile check-up on February 24, 2026. The Honda dealer has prepared... Read more
Crash
1 injured
Incident date: Mar 11, 2026
Everyday I get alerts saying the power train system, then I can’t use my cruise control, and many other alerts pop up
CHEVROLET
SILVERADO 1500
(2023) — VEHICLE SPEED CONTROL
Mar 25, 2026
Incident date: Feb 25, 2026
My engine completely died, and a complete loss of propulsion happened. My safety was put at risk due to no power while on busy highway. This problem with L87 engines (6.2) has been reported extensively. The vehicle was inspected for GM Program # N252494000, NHTSA 25V74 for above issues and was inspected on 2025-08-28. Inspection passed, but the failure ultimatel happened on 2025-02-25. Dealer... Read more