Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 72,878 complaints — component: VEHICLE SPEED CONTROL
Incident date: Mar 30, 2026
Starting March 30 2026- My Dodge Ram 1500 with the digital dashboard statred registering the wrong speed- Which was always higher than the speed I was going, by a lot! It is still happening to today, we will see tomorrow.
Incident date: Jan 4, 2026
The Kona barely wants to accelerate and stalls out while driving. Even though I recently got a oil change there’s oil consumption and the oil is black as if I never got a oil change. I took it to a hyundai dealer ship, i told them what was wrong they said it’s the timing belt. When that’s not the issue. I recently took it to a mechanic to get a third opinion and to see and fix what is wrong... Read more
Incident date: Dec 21, 2025
APPROXIMATELY THREE WEEKS AFTER PURCHASING THIS VEHICLE, THE ENGINE SEIZED UP AND NO LONGER RAN. I TOOK IT TO THE DEALERSHIP AND GOT A ENGINE AND SUPERCHARGER REPLACEMENT. FROM THAT POINT ON, THE STRUCTURE IS BEEN NOTHING. BUT PROBLEMS AND I AM AFRAID TO DRIVE THIS TRUCK FOR THE SOLE REASON OF IT ACCELERATING BY ITSELF. AND ME ONLY BEING ABLE TO STOP IT BY HOLDING THE BREAKDOWN. ALSO UPON THEN REP... Read more
Incident date: Feb 10, 2026
Electrical components failed car shut down while driving and put me and my daughters at risk I had to have a part with the lightning bolt that come on the dash replaced but that's all the inspection there was no warning only flashing engine light and it shut down it first happened June 2025 and has happened 3 times since. Also the cruise control when set will accelerate on its own and I have to hi... Read more
Incident date: Mar 5, 2026
Car all the sudden stall/ lock up tires at high way speeds due to sudden no warning engine failure causing a massive safety concern My car locked up during a normal drive up a slowly passing a semi when my car died no power steering no engine power transmission locking due engine failure Car was checked and maintenance at the dealer less then a week prior for a small misfire then was dismisse... Read more
Incident date: Apr 9, 2026
The contact owns a 2019 Honda Accord. The contact stated that while at the stop sign to access the feeder road, while accelerating, the lights started flashing on the instrument cluster. The vehicle failed to accelerate above 5 MPH. The driver turned on the hazard lights, made a U-turn, and pulled over a block away at a stadium. The vehicle was turned off. The contact retrieved DTC: P0301, P0302, ... Read more
Incident date: Dec 10, 2025
Vehicle accelerated on its own. Only able to stop by turning off the ignition. It was cold at the time 8-15degrees F.
Incident date: Apr 7, 2026
The information cluster behind the steering wheel is not turning on. Started all of a sudden. Can’t show speed, none of the advance driving features are working , and not showing gas level.
Incident date: Apr 2, 2026
April 2 I was driving to an appt got off on access road and as I pulled up behind another vehicle the acceleration was faster than the pressure on the pedal warranted and the emergency stop-braking warning came on. After it was safe to proceed to my destination I proceeded to a parking spot as I turned to pull in the vehicle rapidly accelerated on its on and jumped the side walk. I attempted to br... Read more
Crash
VOLKSWAGEN
JETTA
(2025) — VEHICLE SPEED CONTROL
Apr 8, 2026
Incident date: Apr 7, 2026
"My 2025 Volkswagen Jetta is subject to Safety Recall 26V185 (90Z5). The vehicle's instrument cluster fails to display speed, RPM, and safety warnings upon startup, creating a severe safety hazard. I visited Heritage Volkswagen Catonsville on 04/07/26, and they officially documented that the 'REPAIR NOT YET AVAILABLE.' Volkswagen Customer Care has refused to open a repurchase case or provide a saf... Read more
Incident date: Aug 3, 2025
Instrument cluster has stopped working. Issue has been confirmed with Matt Bowers Hyundai in Gulfport, MS. Similar to the TSB 22-01-058H. Instrument cluster fails to display RPMs, Temperature, Speed, and Fuel level. Auto Bright headlights fail, seatbelt warning lights fail. Cruise control becomes inactive. Also have noticed this to cause parking sensors to become inaccurate.
JEEP
WAGONEER S
(2024) — VEHICLE SPEED CONTROL
Apr 8, 2026
Incident date: Apr 7, 2026
While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior).
Crash
Incident date: Jul 29, 2022
I been in three accidents in this vehicle license plate [XXX] n the air bag never deployed when it should of .I was covered by farmers insurance on XXX claim number XXX-1 the other one on XXX claim number XXX-1.The other accident was on 01-12-2024 for this one I was covered by pacific adjusting and claim. Claim number XXX .Now I'm getting a default airbag code when it never came on before I'm put... Read more
Crash
Incident date: Feb 21, 2026
I was at full stop on [XXX] facing [XXX] at a red traffic signal at intersection. Then while still at light which was red the vehicle unexpectedly accelerated toward [XXX] on its even with feet on brake, I attempted to maneuver to avoid colliding with vehicles traveling on [XXX] , then made a sharp right turn on sidewalk of [XXX] drove striking a "Bee Line Bus" sign located in front of [XXX] .... Read more
Crash
JEEP
WAGONEER S
(2024) — VEHICLE SPEED CONTROL
Apr 7, 2026
Incident date: Apr 7, 2026
Vehicle accelerated after foot removed from pedal causing the vehicle to strike the inside of garage wall.s
Crash
Incident date: Oct 1, 2025
My 2014 Ford Cmax Energi is unable to exceed 80 MPH. This is due to Ford MyKey systems not allowing other keys to be made for the vehicle without restrictions being applied. Because I had to get a new key made, my car now is unable to go over 80MPH. In Arizona, the flow of traffic is quick and intense. I am unable to reliably drive on the freeway because of how my car is restricted. Ford refuses t... Read more
JEEP
GRAND CHEROKEE
(2022) — VEHICLE SPEED CONTROL
Apr 7, 2026
Incident date: Mar 14, 2026
This is the third time that my jeep has completely shut off with no warning and in the middle of traffic. I am unable to turn on any hazard lights. The power goes completely out, and I am unable to put the car in neutral or anything to be safe. I have reported this issue in the past. The dealership is unable to figure out what is wrong and I keep trying to get this resolved before it turns out tra... Read more
Incident date: Mar 19, 2026
While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of br... Read more
Crash
Incident date: Mar 6, 2026
Summary of Safety Issue The vehicle repeatedly experiences sudden loss of propulsion while driving, accompanied by a “Stop Safely Now” warning message and various other dashboard warnings . During these events the accelerator pedal becomes completely unresponsive while the vehicle remains powered, indicating a failure of the hybrid propulsion system or high-voltage battery control system. The ... Read more
Incident date: Aug 1, 2025
ABS Module has been on backorder since 2021. Cannot get an ETA on part from the dealership. They advised its been on backorder 3 yrs at the time issue was confirmed. 9 months to date on backorder list. No traction control, ABS, cruise control and emergency brake. The vehicle has lost speed making it not maintain a speed on hills, and highway. Vehicle feels unstable.
Incident date: Mar 3, 2026
I heard a noise thought it was my brakes, my mechanic said it was a transmission. Now it stalls when take off and at lower speeds very loud
Incident date: Mar 22, 2026
I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet condi... Read more
Crash
1 injured
ALFA ROMEO
GIULIA
(2020) — VEHICLE SPEED CONTROL
Apr 7, 2026
Incident date: Apr 4, 2026
Just bought a 2020 Alfa Romeo Giulia from Carvana and two days later while driving the check engine light came on along with the electronic throttle light and the auto start/stop light. While driving the vehicle went into complete limp mode in a busy intersection and I had to pull off quickly to avoid being hit by other traffic. Engine codes came up fuel pressure related.
Incident date: Apr 6, 2026
I was parking my car a Hyundai Ioniq 6, in an easy parking space when I briefly removed my foot, which was lightly depressed on the gas pedal to hit the brake pedal, the car suddenly accelerated jumped the curb hit another car and hit a tree. The airbag did not deploy I am uninjured. The other car was parked, but was damaged. My car was damaged. It all happened in about two or three seconds and my... Read more
Crash
Incident date: Mar 1, 2026
3rd time driving our Volvo on the road and having the automatic emergency brake engage too early or in this instance, with no vehicle in front of us. We have been dealing with issues related to the safety systems and error messages in our Volvo related to “blind spot”, “automatic emergency braking”, and sensor failures or errors since having our vehicle leased since 2023. It has been in... Read more
Incident date: Apr 3, 2026
Bought car, it was a recall on the vehicle got it fixed then the ESC code came on, stops the car while driving & smoking from rear driver wheel, took to Hyundai was told I needed to get wheel speed sensor, CV axle & valve cover gasket replaced, got it done then it was the starter, radiator , got it fixed , then it started slowing down while driving putting the car in limp mode now I need a new eng... Read more
Incident date: Apr 1, 2026
When driving the transmission is slipping meaning it jerks forward when accelerating on the road.
Incident date: Apr 5, 2026
1. The vehicle accelerated rapidly and uncontrollably without my touching the gas pedal and despite my slamming the breaks. 2 The vehicle jumped a curb and slammed into a parked car. Someone could have been easily killed if they were in front of the vehicle. 3. Not yet. I will have it towed to the dealer tomorrow. 4. No, See #3 above. 5. No. This was the first time this happened.
Crash
1 injured
Incident date: Mar 30, 2026
Shortly after my second time getting the battery looked at for the 4XE recall my vehicle was very sluggish from a stopped position with the pedal fully pressed. After 5-10 seconds the vehicle lunges forward aggressively as it goes from electric to gas mode
Incident date: Apr 1, 2026
The vehicle experiences intermittent loss of power and unstable acceleration while driving at normal speeds (approximately 45–55 mph). The vehicle will surge, hesitate, and fail to maintain consistent speed, creating an unsafe condition in traffic. While driving, the vehicle does not consistently respond to throttle input and may unexpectedly lose acceleration. This creates a risk of being rear... Read more
Incident date: Apr 4, 2026
My 2017 Acura MDX unexpectedly shifts into neutral while I am driving, specifically when slowing down approaching stop signs. When this happens, the vehicle loses power and will not accelerate, creating a dangerous situation in traffic. I have to manually press the Drive button to put the vehicle back into gear while still on the road. This has happened multiple times without warning and no recall... Read more
Incident date: Jan 1, 2026
Subject: Safety Complaint – Transmission Lead Frame Failure (2013 Ford F-150) I am submitting a safety complaint regarding my 2013 Ford F-150 (VIN: [XXX] ), which has experienced a confirmed failure of the transmission lead frame connector (output speed sensor), a known defect previously acknowledged by Ford Motor Company. This vehicle has only 28,000 original miles and has been properly maint... Read more
Incident date: Jun 26, 2025
I have a 2018 RAM 1500 Tradesman 2WD truck that the the ABS warning ligh as well as check engine, brakes warning light keeps staying on. I am very concerned about this as it may cause me to NOT be able to brake in time to. Also the cruise control does not work. I've taken it to several different mechanics as well as Autozone and I'm told the error code is C2200-49 which is the Anti-lock Brake Mod... Read more
Incident date: Mar 24, 2026
I was on the freeway in eastern Colorado going 75mph which is the speed limit. Luckily nobody was behind me. My truck went from 6th gear to 1st out of nowhere and I didn't know what to do, very fast deceleration and I almost lost control. I was able to manually shift with the buttons on the gear shifter back up to 6th gear. Recently on the freeway it's been acting awkward and not shifting out ... Read more
Incident date: Mar 27, 2026
"The vehicle exhibits a recurring Loss of Motive Power (LMP) during low-speed maneuvers (intersections) and highway speeds (50+ mph). The failure is preceded by erratic instrument cluster behavior (gauge spikes) and results in a total loss of propulsion without prior warning. This defect persists despite the completion of Recall ZB7 and Recall 68C. The dealership has duplicated the failure but ref... Read more
CHEVROLET
SILVERADO 1500
(2020) — VEHICLE SPEED CONTROL
Apr 3, 2026
Incident date: Apr 1, 2026
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the RPM became extremely elevated. The accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was turned off and restarted. No warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed and it was determined that the ... Read more
Incident date: Jan 10, 2026
●Unknown- transmition seem to slip or acted like stalling or about to die. Would jerk forward and shutter till finally would not start after being turned off. So had it towed because would not start again. ●myself and others in my 2017 Ford Focus titanium edition were traveling over a bridge at the time of the incident and very well have stalled out or quit running in the middle of traffic o... Read more
VOLKSWAGEN
ID.4
(2023) — VEHICLE SPEED CONTROL
Apr 2, 2026
Incident date: Jan 29, 2026
The driver of my vehicle stated that my car suddenly lurched forward striking a cross passing vehicle. He did not accelerate and the emergency brake system failed to engage in advance of an obvious and avoidable crash.
Crash
1 injured
TOYOTA
SIENNA HYBRID
(2024) — VEHICLE SPEED CONTROL
Apr 2, 2026
Incident date: Apr 2, 2026
I am reporting a possible safety defect in my 2024 Toyota Sienna Hybrid AWD, VIN [XXX] . The vehicle intermittently surges, lurches, or creeps forward while I am pressing the brake pedal and attempting to slow or stop. It feels as though the vehicle briefly adds power or braking force momentarily decreases even though my foot remains on the brake. The sensation is not normal creep alone; it feels... Read more
TOYOTA
HIGHLANDER
(2020) — VEHICLE SPEED CONTROL
Apr 2, 2026
Incident date: Dec 26, 2025
The vehicle is a 2020 Toyota Highlander experiencing a transmission system malfunction, specifically involving the automatic transmission and/or torque converter. Component/System Failure: The transmission produces a noticeable whining noise during acceleration and exhibits abnormal shifting behavior, including hesitation and delayed response when pressing the gas pedal. The issue appears to orig... Read more
Incident date: Apr 2, 2026
Vehicle equipped with operational red and blue emergency lights prohibited by law, facilitates criminal activity such as impersonation of a police officer, civil regulatory laws regarding excess auxiliary lights, etc. Seller has actual knowledge and can be liable under color of law upon a purchase agreement with a buyer. Vehicle has open recalls and unresolved mechanical/electrical maintenance.
Incident date: Mar 28, 2026
I was operating a 2022 Honda Pilot and had just made a left turn into a parking lot. I was slowly pulling into a parking space directly in front of a dance studio with a large floor-to-ceiling window. There were four children and a dance instructor standing inside near the window. As I was coming to a stop to park, my foot was on the brake. At that moment, the engine suddenly revved loudly and th... Read more
Crash
Incident date: Apr 2, 2026
The van has just approx 55000 miles. While driving on highway, it suddenly lost power and from 60mph it came down to 20 miles in a matter of few seconds after few violent jerks. I was lucky that no vehicle was behind me. After that I pulled a side and then again started. It kept jerking and loosing power. Very carefully I got it to a mechanic. They are checking but they say looks like transmission... Read more
Incident date: Jun 9, 2025
The Auto Idle Stop system on my 2025 Honda Odyssey fails to restart the engine when the brake pedal is released quickly after a full stop. When this occurs, the vehicle stalls completely in traffic and must be manually restarted by the driver. This has happened multiple times and is reproducible. The failed component is the Auto Idle Stop/engine restart system. The vehicle is available for inspect... Read more
TOYOTA
RAV4 PRIME
(2023) — VEHICLE SPEED CONTROL
Apr 1, 2026
Incident date: Dec 1, 2025
The instrument cluster (combination meter) failed completely and without warning, going entirely blank. This eliminated all speedometer, warning light, and indicator functionality. The failure began occurring intermittently before becoming persistent. No warning lamps or messages preceded the failure — the cluster simply went dark. The loss of speedometer functionality made the vehicle unsafe to... Read more
Incident date: Mar 28, 2026
Unintentional acceleration.First, I was in line at car wash proceeding slowly ahead as directed in line. Foot on accelerator lightly moving, when car surged rapidly hitting back end of Tesla about 6-8 ft ahead (2/26/26 12:30pm) Impact strong enough to push Tesla into truck hitch damaging it front of it as well. Applied brake, but impact was too rapid. Second incident with my Volvo was a month la... Read more
Crash
Incident date: Jan 1, 2025
Purchased June 3,2024 Feb 3/2025: serial data gateway module recall. All indicator lights on, ac control and radio inoperable, instrument panel displays various issues. That recall was serviced. February 28/2025: couldn’t see how fast I was going, don’t know how much gas I had. AC controls and radio no operable, all information indicator lights on again March 1/2025: duplicate issues from 2... Read more
Incident date: Apr 1, 2026
I own a 2023 Jeep Wrangler Rubicon 4xe (VIN: 1C4JJXR66PW627097). The instrument cluster/dashboard intermittently shuts off while driving, resulting in complete loss of speedometer, warning indicators, and critical driver information. This creates a significant safety hazard, as I am unable to monitor vehicle speed or receive warnings while the vehicle is in motion. In January 2026, I took the ve... Read more
Incident date: Mar 30, 2026
See attached document for complaint.
Incident date: Jan 2, 2026
6R80- Unexpected downshifting at highway speeds without driver input causing the vehicle to slow down. Harsh/rough when shifting and sounds like I'm driving on the rudders on the side of the highway. No warning lamps or messages. Occasionally downshifts hard when I'm slowing down and then potentially locking up my rear wheels.