Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 73,546 complaints - component: VEHICLE SPEED CONTROL
CONTINENTAL
SPORT CONTACT
(9999) - VEHICLE SPEED CONTROL
Jul 13, 2026
Incident date: Jul 12, 2026
About six months ago, I lost the heated steering wheel functionality in my steering wheel, then from there, I slowly lost functionality like cruise control, and the most recent now my airbag and horn do not work. If you press on the horn, it is silent, and the airbag light has been illuminated consistently for the last couple of months. I had this issue diagnosed and it came up with the codes of B... Read more
Incident date: Jul 9, 2026
COMPONENT/SYSTEM: The powertrain launch control system — the Transmission Control Unit (TCU) and 8-speed wet dual-clutch transmission paired with the 2.5T engine — fails to deliver engine power in response to full accelerator input from a stop. The engine does not rev and the vehicle does not move for approximately 1–2 seconds despite the accelerator pedal being fully depressed, then power e... Read more
Incident date: Jul 10, 2026
While driving in Sport mode on an interstate, during descending downhill, the transmission started down shifting. At that time near the bottom of the hill was standing water on an area. It was suddenly like hitting the brakes & I hydroplaned, but luckily I never touched the brakes. The down shifting at the same time as hitting the water caused the vehicle to loose control of the road. Luckily I re... Read more
Incident date: May 29, 2026
The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.
Crash
1 injured
Incident date: Jul 10, 2026
Tesla's FSD system has ZERO opportunity for the driver to adjust what the car believes is the speed limit. My car often has no idea what the speed limit is. More often than not, it believes the speed limit is lower than it actually is, by as much as 30 MPH. This causes the car to impede traffic if I do not intervene. I can press and hold the accelerator to force the car to drive the speed limi... Read more
Incident date: Jul 8, 2026
While driving at highway speeds in the passing lane, the vehicle’s adaptive cruise control with EyeSight malfunctioned. The system suddenly emitted a forward‑collision warning beep even though the lane ahead was completely clear. Immediately after the warning, the brakes engaged forcefully on their own, causing abrupt and unexpected deceleration while overtaking another vehicle. This created a... Read more
Incident date: Apr 6, 2026
I parked my car and it was sitting for about an hour I came back to the car and heard a humming noise found that weird but I had to drive home about 10 mins later I parked car, sound was still going even while car was off. So I thought to let it sit for another while. Came back to car sound was still on I started car and the abs, traction, & brake light came on and not even 2 mins later my car sta... Read more
Incident date: Jul 9, 2026
I'm not sure what failed but a Google search with symptoms tells me it's a "throttle-by-wire" malfunction. The F150 truck accelerates immediately and aggresively to full throttle when I floor the gas peddle to merge traffic on freeways. It continues at full throttle regardless what I do. Braking gives a pop up window on the dash that reads "Brake Applied Power Reduced", and the brakes do slow t... Read more
Incident date: Jul 8, 2026
Spark plugs, fuel injectors, cylinders and cylinder walls, pistons, oxygen sensor. Our safety was put at risk because the vehicles "reduced performance" was triggered and it affected the acceleration of the vehicle. The Volvo dealership was able to reproduce the issue because of the engine misfires.The only alert we received was the day prior our engine needed a liter of oil. We topped off the oil... Read more
Incident date: Jul 11, 2026
Dash board panel comes on when you turn on the car, but once you put it in drive it automatically shuts off accept the rpm gauge, car goes into limp mode when driving and causes it to not allow any acceleration or movement of vehicle.
Incident date: Jul 10, 2026
COMPONENT; likely the transmission SAFETY revs went to almost zero on highway. Transmission seemed to stop the truck. Then intermittent on and off transmission. Seriously struggled to get the truck off the highway momentarily no ability to control speed: then on and off with the acceleration. Very scary! sudden drop in speed on the highway could have caused an accident with no brake lights on P... Read more
Incident date: Jun 19, 2026
Dealer identified Water intrusion into the rear wiring, harnesses is causing corrosion in the PIN connectors, which therefore leads to flickering tail lights which could be mis interpreted as braking or a turning. I also experienced random acceleration from slow speeds and a failure to decelerate. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jun 14, 2026
The contact owned a 2022 Honda Pilot. The contact stated that while the vehicle was parked in a parking spot with the brake pedal depressed, the engine revved unexpectedly and independently accelerated and crash into a Ford Bronco, a Jeep Cherokee, another vehicle, and two parking signs. There were no warning lights illuminated during the failure. The contact had made three other stops prior to th... Read more
Crash
CHEVROLET
CORVETTE COUPE
(2026) - VEHICLE SPEED CONTROL
Jul 10, 2026
Incident date: Jul 9, 2026
Unknown Shifter locks and won't start. Driving on interstate and the engine started to rev up. The tac showed excessive pressure. Esc and traction lights appear. This car has only 110,000 miles on it.
Incident date: May 24, 2026
On XXX I picked up my vehicle from Sames Bastrop Chrysler Dodge Jeep Ram ([XXX]) after a six-week repair visit (XXX). The dealer's paperwork states two open NHTSA recalls were completed on this visit: 26V-141 (liftgate hinge cover) and 26V-262 (instrument panel cluster software). The same day, when I started the vehicle, the instrument panel cluster did not illuminate. While driving in my neighbor... Read more
MERCEDES-BENZ
EQS 580 4MATIC
(2023) - VEHICLE SPEED CONTROL
Jul 10, 2026
Incident date: Apr 24, 2026
On five separate occasions, while turning onto a high-speed roadway and attempting to accelerate to the flow of traffic, the vehicle suddenly lost the ability to accelerate. Despite pressing the accelerator, the vehicle would not exceed approximately 35 mph and then began to decelerate. During both incidents, a "Check Hybrid System" warning appeared, and I was forced to quickly pull over to the si... Read more
Incident date: Jul 3, 2026
June 30, I was driving an highway, PA 376 during a rain storm, FSD 60 MPH 4-5 PM. The rain was heavy, vehicles in front of me flashing their emergency lights, I attempted several times to slow down, Acceleration Modes, towards me. Vehicle would not slow down, heavy rain and puddles blurred my vision, thinking I would rear end the vehicle in front of me. Traffic was light due to the rain, FSD needs... Read more
Incident date: Aug 5, 2025
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention), and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that ... Read more
Incident date: Jul 9, 2026
Heat Management Module HMM is bad. BMW used a plastic part that is right up against the engine block. This HMM Heat Management Module resulted in STOPPING the vehicle completely in the middle of the freeway. I had no control. Then the car drove, then stopped again. I had NO CONTROL over the vehicle. Weeks later the Drivetrain Malfunction warning light appeared as i was driving home late at night f... Read more
Incident date: Jul 9, 2026
The contact owns a 2015 Cadillac Escalade. The contact stated that while driving through a conveyor car wash with child occupants in the rear seats, the vehicle was placed in neutral (N). The vehicle was then shifted into drive (D) as instructed but accelerated independently. The contact added that the vehicle barely made a left turn exiting the car wash bay, nearly colliding with a wall and a car... Read more
1 injured
Incident date: Jun 24, 2026
Vehicle has not has cruise control, abs, traction/stability control for over 2 years. No traction control or stability in the winter is horrible. Not being able to control speed when traveling is inconvenient. The warning lamps illuminated and went away for weeks. Then randomly just stayed illuminated. Abs hydraulic pump has failed. The recall has been open for over a year and a half and no parts... Read more
Incident date: Oct 28, 2025
The truck exhibited the abrupt downshifting upon driving out of the parking lot, this caused great stress and possible accidents to me and family. The transmission continued to get worse and we were in fear of our lives to drive the vehicle on the highway. Once we got the vehicle home it literally would not shift into gear and has been disabled since the first week in XXX. We are plumbing and heat... Read more
Incident date: Jul 1, 2026
I was making a right turn at an intersection while in 3rd gear with the clutch engaged, and the motorcycle stalled. I was able to restart the motorcycle while executing the turn and completed the turn without incident. Failure to do so would have put myself at risk from oncoming vehicles through the intersection. When this has happened the low oil pressure indicator illuminates. The oil sight glas... Read more
Incident date: Jun 8, 2026
Early turbo failure should be extended to newer vehicles not only up to 2018. I am experiencing turbo failure and there is no extended warranty for this repair.
Incident date: Jan 28, 2026
The one I put down are affected items the water pump could be bad the alternator the computer I’m not a mechanic so of the thing in the car on display don’t always work the cruise control is effected the front left tire wheel and axle feel bad and a times I think the steering wheel could fail and leave me going in that direction..!! The web says it may need an asymmetric rebuild I was... Read more
Incident date: Nov 10, 2010
I am reporting a severe safety failure on my 2014 Hyundai Santa Fe Sport that perfectly matches the safety defect described in Recall 21V-303 / Campaign 205. This happened even though I had the dealer perform the official recall fuse fix back in 2024. The problem started after I left the car parked for about 3 to 4 hours. When I came back, I heard a motor (not the motor) loudly running under the h... Read more
Incident date: Jun 30, 2026
While driving at highway speed my f150 justdown shited to third gear after stoopping it wouldn't take off.Ihad to shut engine off to get back to first gear .
Incident date: Jun 18, 2026
On Thursday, XXX, at approximately 5:10 AM, I was driving my Ford F-150 XLT (VIN: [XXX]) eastbound on [XXX]. While exiting the elevated bridge at the intersection of [XXX] and [XXX] at 55 mph (6th gear), the vehicle experienced a sudden, uncommanded transmission downshift directly from 6th to 1st gear. This caused immediate extreme deceleration, engine over-speed, and locked the rear tires, causin... Read more
CHEVROLET
SILVERADO 3500
(2023) - VEHICLE SPEED CONTROL
Jul 8, 2026
Incident date: Jun 8, 2026
One day as I was turning at a green light the car completely stopped on me. I had to turn it off and then restart it and it worked fine. About a week later I had to drive to my cousin's house 45 minutes away and the car would not go, it acted like it was stalling and It didn't want to go over 2000RPMs and it was really sluggish like it didn't want to shift into the next gear. I finally got on the ... Read more
HYUNDAI
SANTA FE SPORT
(2015) - VEHICLE SPEED CONTROL
Jul 8, 2026
Incident date: Jul 4, 2026
We have a 2022 Acura TLX Type S and it has started to show an errors - Adaptive Damper System Problem. From what I can gather from reviewing articles on the Internet is that this problem is caused because of poor wiring design by Honda / Acura, which is causing speed sensors electronics to erode. There are also articles that Honda /Acura is aware of this problem and is currently gathering data. O... Read more
Incident date: Mar 4, 2026
I was on the highway on the way to work when my car started stalling. Every time I pressed the gas to give it some power, it would not go anyway where. after getting it towed to get looked at some of the fuel injectors failed and were misfiring. The warning message about ‘check engine’ popped up 2 minutes before it happened. this is the third time now in less than 6 months.
Incident date: Jun 6, 2026
ADAS, warning lights all on in the drivers console. ADAS is in operable. No cracks in windshield. Windshield clean.
HARLEY-DAVIDSON
FLTRX
(2018) - VEHICLE SPEED CONTROL
Jul 8, 2026
Incident date: Jul 8, 2026
I am reporting a serious safety concern involving my 2022 Nissan Rogue equipped with the 1.5L engine. While driving in normal traffic, my vehicle suddenly displayed an "Engine Malfunction" warning with no prior indication of an engine problem. Immediately after the warning appeared, the vehicle rapidly lost power and could no longer maintain the speed of surrounding traffic. I had very limited ab... Read more
Incident date: Jun 22, 2026
Made a complete stop and vehicle accelerated at a high rate of speed and could not stop.
Crash
Incident date: Jun 6, 2026
Abs module shut down causing truck to lose control. Now all drive train systems are locked out
Crash
Incident date: Jun 22, 2026
We were at a complete stop waiting for traffic to go, I had my foot on the brake pedal and the car lunge/revved up and hit the car in front of me. This is the 3rd time this has happened. The first time we were advised it was probably the front-end sensor that were probably covered with ice. We were advised they are very sensitive. The 2nd time it was winter still, so we took the car through th... Read more
Crash
COACHMEN
FREEDOM EXPRESS
(2019) - VEHICLE SPEED CONTROL
Jul 7, 2026
Incident date: Jun 29, 2026
The affected component is the powertrain system in my 2020 Ford EcoSport. The vehicle has experienced repeated powertrain-related failures and is available for inspection upon request. In May 2025, the vehicle required a full engine replacement, yet I am continuing to experience serious powertrain-related issues. The vehicle has displayed powertrain malfunction warnings and has experienced improp... Read more
Incident date: May 10, 2025
Hyundai Campaign 9C2 recall update: Took my vehicle in to have the Hyundai Campaign 9C2 recall update performed on the vehicle on June 9th, 2026. Since the update the vehicle is hesitant/jerky upon first drive of the day or anytime it sits more than a few hours. Occasionally it will do this while I am driving. I feel it is a saftey risk because this could cause my vehicle to abruptly hesitate wit... Read more
Incident date: Jul 5, 2026
1. Sudden Unintended Acceleration On two (2) separate occasions, after coming to a complete stop at a red light with foot on the brake pedal, the vehicle suddenly lurched forward on its own. 2. Brake Pedal Malfunction On more than ten (10) occasions, when attempting to stop at a light, the brake pedal briefly behaves like the accelerator for approximately 1–2 seconds. Driver has to release th... Read more
Incident date: May 21, 2026
1. Sudden Unintended Acceleration On two (2) separate occasions, after coming to a complete stop at a red light with foot on the brake pedal, the vehicle suddenly lurched forward on its own. 2. Brake Pedal Malfunction On more than ten (10) occasions, when attempting to stop at a light, the brake pedal briefly behaves like the accelerator for approximately 1–2 seconds. Driver has to release th... Read more
VOLKSWAGEN
TIGUAN
(2026) - VEHICLE SPEED CONTROL
Jul 7, 2026
Incident date: Jul 6, 2026
I was driving my family on the highway and my truck completely shut down. The screen flashed a warning and it slowly started decelerating. Thankfully I was able to make it to the shoulder of the road safely. Engine failure was a known safety issue with my model of truck, but I completed the L87 Engine Loss of Propulsion safety recall testing on 9/18/2025 and was assured my engine passed the tes... Read more
Incident date: Jun 16, 2026
Unknown. There were a multitude of codes that appeared on the diagnostics causing problems with engine. The temperature, brake, tire sensor lights are all on. The cruise control is not working. White smoke emitting from tail pipe and engine. Main engine coolant leaking. Car overheating rapidly.
GMC
SIERRA 1500
(2021) - VEHICLE SPEED CONTROL
Jul 6, 2026
Incident date: Jun 30, 2026
Incurable Electrical Nonconformity and Active Safety Hazard Four years ago, I reported a severe electrical integration failure to an authorized Tiffin service center. The vehicle’s aftermarket stereo integration harness back-feeds power into the Mercedes-Benz CAN-bus network, causing erratic flashing of the SOS emergency lighting, mirror puddle lights, and interior dome lights all night long. ... Read more
TOYOTA
CAMRY SOLARA
(2006) - VEHICLE SPEED CONTROL
Jul 6, 2026
Incident date: Jun 10, 2026
The ABS, Traction Control, & Trailer Braking system no longer function. The vehicle is still drivable, technically unsafely. Warning lights for these system on all the time. I took vehicle to my local repair shop and was told the ABS Controller Module has failed (code C2200-49 indicating an internal electronic failure within the controller). I was quoted a replacement cost of $1579 + tax. I was a... Read more
Incident date: Jul 2, 2026
The contact owns a 2010 Toyota Corolla. The contact stated that, while driving at an unknown speed, the vehicle suddenly accelerated despite the brakes being applied, causing the driver to crash into a parked vehicle. The TPMS warning light was illuminated. There were no reported injuries, air bag deployments, or police reports filed. The vehicle was taken to a local dealer, who was unable to dete... Read more
Crash
Incident date: Dec 31, 1969
Over the past year (2025) we have noticed that our F150 King Ranch occasionally was having a rough or harsh shift between the 7-8 gear. We took the Truck to the dealer where we purchased the Truck, Mullnax Ford of Central Florida, in the summer of 2025. We left the vehicle with the service manager, later he called us and indicated that the technician could not replicate the issue. Several m... Read more
Incident date: Jul 5, 2026
My 2018 Chevrolet Colorado diesel has had repeated diesel emissions/DPF-related failures that cause the vehicle to enter reduced-power or limp mode. This is a safety issue because the truck suddenly loses power and cannot accelerate normally. The most serious incident occurred while driving over Santiam Pass in Oregon. The vehicle went into reduced-power/limp mode on a mountain highway, leaving m... Read more
FORD
F-150 HYBRID
(2021) - VEHICLE SPEED CONTROL
Jul 6, 2026
Incident date: Jul 1, 2026
Was driving 70mph on the highway, all instrument cluster speed gauges go to 0mph and I lose ability to manage speed through cruise control. Was driving blind and had no clue what speed I was going and was extremely worried for my safely. Dealership said my instrument cluster has failed, won’t cover under warranty or as a safety issue. Ridiculous a 80k 6 year old car has a main gauge part fail.