Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 117,775 complaints - component: UNKNOWN OR OTHER
Incident date: May 26, 2026
I am filing a vehicle safety complaint regarding a 2024 Hyundai Palisade Calligraphy due to repeated safety-related mechanical failures and ongoing defects that create dangerous and unpredictable driving conditions. Since purchase in August 2024, the vehicle has experienced multiple serious issues, including steering rack problems causing sticking, resistance, abnormal noises, and inconsistent st... Read more
Incident date: Sep 3, 2024
The defective recall items outlined in NHTSA Recall 24V031 (safety recall notice 24S02) continue to remain unrepaired and unresolved. The original notice was dated January 2024 and advised that parts and repairs should be available by late 2024. As of May 26, 2026 parts are not available and the windshield trim attachments and related rubber seals are not in place. The safety recall notice details... Read more
Incident date: Sep 3, 2024
I went to my car, got in and shut the door. Immediately I heard an explosion behind me. It was my rear lift gate window. The glass burst into thousands of pieces & could have hit someone outside & myself. It was inspected by myself & others. There were no cracks or damage prior. I tried contacting the dealership with no response. No warning lamps.
Incident date: May 21, 2026
My bulldog died yesterday in the new Tesla y we bought because the side storage in the back doesn’t have a cover. I regret ever buying that car. The side storage should come with a cover especially for the size of the space. My explorer came with covers. She went in head first and suffocated to death. I pulled over as soon as I realized something was wrong and had do compressions on her in front... Read more
Incident date: Feb 4, 2026
While applying the brake at the stop light. (25 to30 mile speed limit zone) The Toyota hybrid sienna start to accelerate for split 5 or more seconds. I have to apply the brake harder even though I was already applying the brake to slow down because the light was red and the are several cars in front of me. For the first time I was scared thinking about rear ending some one in front of me or the... Read more
Incident date: May 1, 2026
My sister's 2008 Hyundai Elantra burned completely nothing left my truck was parked next to it it also burned the entire driver's side It was ruled an accident by fire department but progressive has turned down any claim from me the said since there was no one at fault even though her car burned my truck it's my problem
Fire
Incident date: Jan 1, 2026
I was using actual smart summon to get my vehicle out of my garage. While standing behind the vehicle, it indicated that the car was in drive with no reversing lights on. The vehicle then rapidly lurches backwards, striking me and a freezer. After reviewing the dashcam footage the vehicle stated it was in drive and never once activated its reverse lights, even when they was objects and a human beh... Read more
Crash
1 injured
Incident date: May 23, 2026
There has been a safety recall on my vehicle for over a year for the fuel injectors. There still isn’t a remedy for the fuel injectors and I don’t know if it is affecting my vehicle or not. I’ve been told if I have anything checked I will have to pay for it even though I have issues with my vehicle hesitating. I purchased this vehicle in 2022 and at any given time there has been a recall. T... Read more
Incident date: May 25, 2026
I'm not sure if I am just more observant but, when did using turn signals become an option? I see it every day and at any intersection. My suggestion is to set at an intersection and video the Lazy inconsiderate drivers. Have an officer in the first possible parking lot cite the driver with a Fix it Ticket. This would require them to show up at 9am or 6pm on the following Saturday for a full vehi... Read more
Incident date: May 12, 2026
No collision warning; completely break failed. Vehicle had some fuel leakage which was fixed on May-21-2026 and break was failed on May-22-2026 which caused due to this repair. It was a major accident and my car got total due to this. I need full refund of my car; same amount when I bought this car.
Crash
2 injured
Incident date: May 10, 2026
I am reporting an issue with the driver seat in my 2026 Toyota Camry. The seat exhibits abnormal movement, shifting, instability, and popping sensations in the seatback area during normal driving conditions. The issue feels like looseness or movement of internal seat components and creates a distraction and potential safety concern while operating the vehicle. I brought the vehicle to a Toyota de... Read more
Incident date: May 1, 2026
My front windshield cracked without any impact. I noticed quite a few honda pilots on the road with almost the exact same crack. It started on the passenger side and went completely across to the driver's side.
Incident date: May 11, 2026
On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed to respond, resulting in an accident. FCA US LLC Special Investigations conducted an inspection (Cas... Read more
Crash
CHEVROLET
SILVERADO 1500
(2021) - UNKNOWN OR OTHER
May 25, 2026
Incident date: May 22, 2026
My vehicle torque converter repair on my 2020 GMC Yukon is shuddering. Why is this not a recall when there are various Yukons that are experiencing shuddering related to torque converter repair. This should be a recall. The problem has been confirmed by a GMC dealer. There were not warning lamps, no messages, or other symptoms.
LAND ROVER
DISCOVERY
(2019) - UNKNOWN OR OTHER
May 25, 2026
Incident date: May 22, 2026
Component that failed: Sunroof How was safety at risk: I was driving my 2025 Grand Highlander on Sunday, [XXX} in the morning. While I was driving, my sunroof exploded, causing a loud noise and a blowout in the front part of the sunroof (pictures included). There was no debris on the road or any other reason for the sunroof to have exploded. This was extremely shocking and concerning - if we had n... Read more
Incident date: May 22, 2026
camper pop top latch comes undone frequently and occurs while driving. there has been a Canadian recall for the same product.Roadtrek Zion Slumber 2023
Incident date: May 22, 2026
The air conditioning system in my 2022 Genesis GV70 appears to have a recurring evaporator core failure that results in loss of cold air and unsafe driving conditions. The first failure occurred in March 2026 at approximately 60,541 miles. Prior to failure, the vehicle produced a whirring noise and inconsistent temperatures from different vents, eventually stopping the production of cold air entir... Read more
CHEVROLET
SILVERADO 1500
(2021) - UNKNOWN OR OTHER
May 25, 2026
Incident date: Feb 25, 2026
Bad CV joints. It makes a clicking noise when ever I take a full turn
Incident date: May 8, 2026
It's been 7 months since Ford sent me a recall notice. Why is there not a remedy yet, seven months later and if there is, why have I not bene notified by Ford.
Incident date: Jan 1, 2026
My car was brand new with only 1442 miles. I was hit in the rear passenger side at a four way stop, this was not much force, however I was injured and my car was deemed a total loss. I fear this car ranks low in safety. Thankfully my daughter was not with me at the time.
Crash
1 injured
Incident date: May 20, 2026
I was driving my brand new 2025 Kia Telluride that was purchased from the dealership 3 weeks before the incident. The engine died while driving approximately 40 mph on a flat road. The engine died and then there was a loud beeping and a flashing alert on the dashboard in the circle where the righthand indicator camera view appears that said, “Engine Off-Shift to P or N then start engine.” This... Read more
Incident date: May 19, 2026
Driving my car and it just shuts off. I have read numerous complaints but there seems to be no recall already 1000.00 into fixing the car. Today it rained and my car has leaks all around the lights on the roof. Worse car ever. bought it brand new now I read about all these complaints around the same milage.I don’t have money to keep checking possible causes when Jeep knows this should be a reca... Read more
Incident date: May 13, 2026
When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caused music to suddenly start playing at loud volumes, caused it to call random numbers, etc. which makes it impossible to use the touchscreen or display screen at any time. This also... Read more
Incident date: Feb 18, 2026
The vehicle has experienced intermittent loss of power while driving at highway speeds on multiple occasions. The issue occurred twice on Monday and multiple times again on Tuesday. During these events, the vehicle felt as though it may stall or lose propulsion while traveling in traffic. The vehicle has also intermittently exhibited engine rattling and drivability concerns. In addition, the cent... Read more
Incident date: May 8, 2026
This complaint documents a recurring automatic transmission failure resulting in three complete vehicle shutdowns during active operation — two at highway speed and one in an active turning lane. The most recent failure occurred within 15 minutes of the vehicle being released from an authorized Hyundai dealership in College Park, Maryland, whose general manager admitted in a recorded call that t... Read more
Incident date: May 9, 2026
1. The sensor on the backup camera doesn't often detect someone behind the vehicle. This has occured for the last couple of years. 2. The hatch has also started to short out, popping open when the car is off, refusing to unlock etc. I heard my hatch make the latch sound and then got down the road a bit and it was open about a foot. I could have hurt someone. I can't get into my trunk about 50%og ... Read more
Incident date: Apr 19, 2026
Driver awareness warning goes off frequently. There is no way to desensitize it. As a result warnings are ignored. Dealer and manufacturer says there is not way to prevent this issue.
Incident date: Apr 1, 2026
This is an ongoing issue. The panel lights and indicators associated with climate control setting module (in front of/below) the dash are very dim. In normal to bright daylight it can be impossible to see. As a result drivers have to take their eyes off the road and bend down a little to see what the climate control lettings are set on or whether a selection has been set properly. This has obviou... Read more
Incident date: May 22, 2026
Two unsafe scenarios in past two months: 1) Driving 80 mph, engine misfire, vehicle will not accelerate past 1 rpm, had to drive home from out of town with very slow acceleration, dangerous to not be able to accelerate efficiently on highways 2) Driving 55 mph, all driver safety systems malfunction, accelaration completely disabled, had to coast to safe stopping point. Restarted vehicle and could ... Read more
Incident date: May 19, 2026
Driver used Tesla FSD (supervised) to park. The car (Tesla Model Y 2023) prepared to park and slowed down. Second before full stop, the car suddenly accelerated on its own without driver stepping on the accelerator. It went onto the curb and knocked over the fence and continue to drive full speed before driver braked hard and stopped the car. Video is available upon request.
Incident date: May 19, 2026
The trim around the sunroof is cracked and causing a leak. I took the vehicle to South Hills Toyota in Cannonsburg PA, for maintenance and state inspection, specifically identifying this issue. The car is less than 2 years old still under warranty Initially I was told it was not a material defect and not covered by warranty, remedy would be replacement of entire sunroof. Discussion with the se... Read more
VOLKSWAGEN
TIGUAN
(2019) - UNKNOWN OR OTHER
May 24, 2026
Incident date: May 22, 2026
incident [XXX], Parking in front of Physical Therapy clinic, suddenly the motor revved and car shot across the sidewalk and went through the wall of the clinic. No one was there and no one was hurt. Insurance was notified. (Hartford) Googling Auro malfunctions for Ford Focus, I come across several things which could have malfunctioned and caused "unpredictable acceleration. Car had within... Read more
Crash
Incident date: May 15, 2026
Unknown! sometimes the rear back up camera goes into a black screen and then once in drive the info screens stays black for about 30 seconds. the cars shifting is hard at times especially when going from slow to fast like for instance on a highway on ramp the shifting is very sluggish. the cupholder are a real hazard my cupholder bottomed out and my drink fell thru luckily there was no liquid in ... Read more
Incident date: May 22, 2026
On 5/232026 .. there was a severe thunderstorm . No hail . No signs of cracked window prior or as I approached my Honda 2023 HRV . I got in car and noticed windshield were foggy so I turned on both defroster. 10 mins later I heard a loud “boom “ in the back of my car.. I was starteled and immediately turned around and noticed the rear windshield was shattered and had a circular shaped broken ... Read more
Incident date: May 22, 2026
While accelerating onto the highway in my 2016 Kia Optima 2.4L, the vehicle suddenly lost all engine power without warning. The vehicle would no longer accelerate and I was forced to coast and brake to safety. Immediately after the engine shut off, the check engine light, oil light, and battery light illuminated on the dashboard. After the incident, the vehicle would not restart or crank at all. ... Read more
CHEVROLET
SILVERADO 1500
(2022) - UNKNOWN OR OTHER
May 24, 2026
Incident date: Dec 31, 1969
Upon purchase of my 2025 GMC Sierra, it did not come with a physical manual. I asked the dealer about this and they said they did away with them, only providing the digital version. I contacted GMC recently as I saw the a recall dor 2026 models with this exact issue, but they did not seem to care and it was for 2026 models only. I find this to be a loophole GMC is following, and would just like a ... Read more
Incident date: Apr 27, 2026
The sunroof exploded. Nothing hit it, there was nothing wrong with it previously and it was not being used at the time it exploded. We were driving and it exploded with a loud boom.
Incident date: Nov 13, 2025
The outside door handles are defective, and Honda is aware of the issue. In warm or hot weather, the door opening mechanism binds up, and eventually the stress is too great and it causes the door handle to break. The problem has been reported by nearly every CR-Z owner. For more incidents, please visit [XXX] This defect creates a significant safety issue as if both door handles are inoperabl... Read more
Incident date: May 23, 2026
My pillar are coming off to the point when it rains water get inside my car. It’s messed up my system in my car. I can’t close my sun roof and water comes down from my lights that’s above my head where you put your sunny sunglasses in. I been calling around and still haven’t got no where.
Incident date: Mar 10, 2026
The clicking and ratchet sounds that my vehicle make while driving, but especially while turning/reversing along with the looser feeling of the steering during these times. It seems very unsafe almost like the axle is going to break while driving. Only had vehicle for 3 months.
Incident date: Mar 10, 2026
When I went to change lanes on the highway, I went to look in the passenger side mirror to check for traffic. What I saw was my shirt. The mirrors have auto open and close. They malfunctioned and did not open,. This was a safety risk. I have an appointment with the service center at the dealership.
Incident date: Oct 16, 2024
Thermostat fails resulting in steering power reduced, temperature goes to C and fan runs overtime. This thermostat or temp sensor fails intermittently and fixes itself. Car could be overheating and you wouldn't know. This part is recalled on 2021 Blazers already.
Incident date: Jun 16, 2025
Toyota is putting people who purchased their new vehicles at risk. They have my car sitting here with an extraordinarily dangerous recall which they promised to fix by march but they haven't & it is already nearly June. It literally says the car can blow up. The recall says there's a belt problem & it can blow up at certain speeds & it can be fatal. That is crazy. if they cant fix it then they sho... Read more
Incident date: May 22, 2026
Vehicle experienced two complete electrical failures (total battery drain) within two months. Both batteries were replaced in March 2026 but truck failed again in May 2026. Two open recall campaigns (71X010 and Campaign 25-239 — BCM software update) were identified in March and remain unresolved. Suspect unresolved BCM update is contributing to repeated battery drain. Vehicle required jump start... Read more
LINCOLN
CORSAIR PHEV
(2023) - UNKNOWN OR OTHER
May 23, 2026
Incident date: Jan 1, 2025
My vehicle wasn’t reading my key fob when I was pressing the lock and unlock button, so I took out the hard key and unlock the doors. Then the alarm set off and I was using the key fob again trying to shut the alarm off no response so I took the key fob and press the start stop button and the engine turn over and the key was working again then I went to shut off the engine same way. The engine w... Read more
Incident date: May 30, 2025
The lower corner of the driver's side door has an extremely sharp edge that caused a laceration to my lower leg during normal exit from the vehicle. No unusual movement or action was taken — I was simply closing the door after exiting. The sharp edge at the bottom corner of the door made contact with my leg, resulting in a bleeding laceration with surrounding bruising and ecchymosis requiring wo... Read more
1 injured
Incident date: May 17, 2026
My ignition key gets stuck when I shifted into park on my 2012 subaru impreza.
Incident date: May 19, 2026
I was driving on the freeway no where near an overpass going about 65mph when the front panel on my panaromaic sunroof exploded and glass went everywhere. There is no signs that a rock could have possibly hit it. My safety was at risk because I could have crashed and broken glass rained down on me. There were no warning signs and the vehicle has not been inspected yet, but it will be.
Incident date: May 22, 2026
Vehicle experienced unintended transmission gear change without driver input from the gear selector. While driving, the transmission shifted unexpectedly into 4H even though the selector was not touched. This created a safety hazard due to sudden change in vehicle behavior, including: loss of acceleration, lurching and unexpected movement. Issue occurred at approximately 30 mph. Concern is potenti... Read more