Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 117,775 complaints - component: UNKNOWN OR OTHER
LAND ROVER
RANGE ROVER
(2018) - UNKNOWN OR OTHER
Sep 4, 2026
Incident date: Aug 1, 2026
- CORRODED SUNROOF DRAIN CHANNEL FITTINGS LEADING TO WATER INTRUSION INTO THE VEHICLE - CORROSION AND RUST IN THE SUNROOF OPENING PANEL FRAME WATER DRAIN. - SUNROOF WATER DRAIN TUBES HAVE A NOTABLE AMOUNT OF CORROSION AND RUST IN DRAIN TUBE OUTLET AND RUBBER HOSE. - SAFETY HAS BEEN PUT AT RISK FROM THE WATER INTRUSION DISABLING ELECTRICAL COMPONENTS IN THE VEHICLE - PROBLEM HAS BEEN CONFIRMED BY ... Read more
Incident date: Jun 1, 2026
The fuel pump that is located within the fuel tank and under my seat somehow got a crack on a less than 5 year old car. I've had several people and mechanics tell me that that is rare with a car of that age. I am a safe and careful driver and purchased the car used directly from a Kia dealership. I have spent the past month trying to get a good will approval and they have denied twice even when I ... Read more
Incident date: Aug 28, 2026
I placed my child into the back seat of my 2025 Audi Q7 and secured the child in the car seat. The key fob was inside the vehicle in the back seat, and the vehicle was turned off. After placing my child in the vehicle, the Q7 unexpectedly locked with both my child and the key fob inside. I did not intentionally lock the vehicle. I attempted to regain access to the vehicle, but the doors remained... Read more
FORD
MAVERICK HYBRID
(2024) - UNKNOWN OR OTHER
Sep 4, 2026
Incident date: Sep 1, 2025
1. 50% of my braking results in grinding stop where it jumps and doesn’t stop all the way at first, this is even driving at slow speeds of 25 mph. 2. When my truck was set on cruise control approx 70mph and all of a sudden started decelerating on its own and nothing I did made it accelerate. I had to coast/slow brake to pull over, cut the car off and then restart it to begin driving again.
Incident date: Sep 3, 2026
The shark fin antenna has a plastic cover that is only held on by 4 plastic clips. Hi winds or car wash can compromise the cover by breaking at least two of the plastic clips allowing air to get underneath the cover and then the cover falls off. I consider this a safety issue due to the fact that if your on a highway and it comes off it can crash thru another vehicle’s windshield causing a colli... Read more
Incident date: Jun 2, 2025
After having a recall, performed on the emergency parking brake it would engage while parked, but when trying to put it in drive or reverse, it would not disengage this began happening approximately two weeks to one month after the recall was performed. It isn’t happening constantly, but it does happen often. On occasion, while driving, it will engage and pull the car to the side nearly pulling ... Read more
Incident date: Aug 20, 2026
2026 Genesis G70 2.5T RWD. The navigation system is completely gone. There is absolutely no way to get the maps or even the navigation settings menu up. On every startup, you can see a part of the screen which shows it tries to load navigation, but fails every time. There are a few critical safety issues with this. To start, a main feature of the Adaptive Cruise Control is relying on GPS map da... Read more
Incident date: Sep 3, 2026
While my 2026 Honda Odyssey was parked and stationary, I operated the driver-side power sliding door normally. The door began opening but became stuck. When I activated the power sliding door again, there was a sudden mechanical failure involving the sliding-door mechanism. The sliding-door rail was severely damaged/deformed, the mechanism appeared to disengage from its normal track/rail path, and... Read more
Incident date: Aug 22, 2026
Beginning 4/2025 undercarriage parts of the splash guard began breaking loose and flying off my vehicle while driving. 6/2025 the passenger wheel surround flew off while driving 60 MPH over a bridge, thank God there was no oncoming traffic. It caused damage to my tires however that I replaced. Over the last year more parts, including the drivers side wheel surround have come off while driving. I w... Read more
Incident date: Sep 4, 2026
THE BACKUP CAMERA HAS STOPPED WORKING, THE BEEPING SENSOR STILL ALARMS WHEN TO CLOSE BUT THE CAMERA DOES NOT WORK AT ALL.
Incident date: Aug 30, 2026
Driving home near my apartment, I had to join a busy highway from a full stop. I found a small gap and tried to accelerate to quickly merge into traffic, when my car made a high pitched alert noise and noticably did not accelerate beyond about 25 miles per hour on a 45-50mph highway with heavy traffic. I turned on my hazards and still ended up with a line up of cars honking behind me. Flooring the... Read more
Incident date: Sep 1, 2026
I am submitting a safety complaint regarding my 2020 Ford Escape, which currently has an unrepaired safety recall involving the fuel injectors. Recall Information: Manufacturer Recall Number: 25S76 NHTSA Recall Number: 25V467 Recall Date: July 16, 2025 According to the recall notice, a fuel injector may crack and cause fuel to accumulate on top of the engine. The notice states that liquid fuel a... Read more
Incident date: Sep 1, 2026
Recall 22S43 failed less than 5 months after completion, causing total vehicle immobilization in reverse on a live roadway.
FORD
FUSION HYBRID
(2017) - UNKNOWN OR OTHER
Sep 4, 2026
Incident date: Sep 1, 2026
Backup camera lens is defective and has UV damage / hazing. Makes reversing extremely difficult and dangerous as the lens is not giving a good image output to the infotainment screen to the point it is difficult to identify anything (cars, pedestrians, etc). Ford has a known recall on the fusions for 2013-2016, and have excluded 2017-2020 model years even though hardware is the same. I have order... Read more
Incident date: Jul 1, 2026
I purchased a 2017 Lincoln MKZ and began experiencing serious engine problems, including repeated overheating and an engine misfire. The vehicle developed a check-engine light and a P0301 misfire code. I was advised by a repair shop that the vehicle has a serious engine problem and that the engine needs to be replaced. I am concerned that the overheating and engine problems could cause the vehicl... Read more
Incident date: Sep 3, 2026
Component Failure & Inspection Availability: Infotainment Head Unit (IHU) / Audio Module (AUD) running Android Automotive OS. The vehicle and its components are available for inspection upon request. Safety Risk: The audio system completely crashes approximately every 3 drive cycles. This failure disables all safety-critical audio features, including turn signal clicks, backup camera and parking ... Read more
ALFA ROMEO
STELVIO
(2023) - UNKNOWN OR OTHER
Sep 4, 2026
Incident date: Sep 1, 2026
I had my vehicle towed to alpha dealership in Kansas City as that is the closest one now to me. Per the recall notice. There was no issue with car being towed down but Alfa Romeo will not tow it back home to my house In [XXX] where it was picked up. They said new rule of 150 miles. However the car is under warranty and it was a recall as well. They said that they determined that it’s a Courtesy... Read more
VOLKSWAGEN
ATLAS
(2025) - UNKNOWN OR OTHER
Sep 4, 2026
Incident date: Aug 27, 2026
While driving my vehicle it stopped in traffic and would not drive. I got a transmission failure alert followed by warnings after. Vehicle was stuck in neutral without options to drive or reverse. Extremely dangerous occurrence while driving. Police assisted because this caused a dangerous situation on the road. I made a video of all alerts on vehicle. VW Service states since they can’t reproduc... Read more
Incident date: Jun 13, 2025
Car began throwing a P0304 code in June of 2025. I took it to Brookshire Car Care and they ran a diagnostic, but found nothing to be wrong. In November of 2025, the car began throwing a P0304 code again and this time also had a P0303 code and P0335. The car was taken to Christian Brothers as it was unsafe to drive and the closest mechanic to my location. They found the crankshaft sensor to be dama... Read more
Incident date: Sep 2, 2026
2024 VinFast VF8 – Repeated Sudden Loss of Propulsion at Highway Speeds My 2024 VinFast VF8 has experienced three separate incidents of sudden loss of propulsion while being driven at highway speeds. On August 1, 2026, while traveling at approximately 80 mph, the vehicle suddenly lost propulsion. I was able to maneuver the vehicle to the side of the roadway. The vehicle restarted after approxi... Read more
Incident date: Aug 23, 2026
At approximately 32,916 miles, the powered trunk lift strut on my 2022 Tesla Model 3 separated from its mounting ball stud during normal use. There was no collision or external impact. When the strut separated, it struck the rear glass and caused the glass to break. Tesla inspected and repaired the vehicle. Tesla’s final service invoice states: “Strut failure was responsible for breaking back ... Read more
Incident date: Aug 31, 2026
I am submitting this complaint regarding a safety concern involving the panoramic glass roof of my 2024 Tesla Model Y. My toddler lightly bumped their head against the inside of the roof glass, after which the glass developed a significant starburst crack. The contact was very minor, and the resulting damage raised serious concerns about the safety and durability of the roof glass, particularly b... Read more
DODGE
GRAND CARAVAN
(2015) - UNKNOWN OR OTHER
Sep 4, 2026
Incident date: Jun 3, 2026
Good Morning There is a transmission failure - there is no fluid pressure in the transmission lines and the pump seems inoperable. There is already a recall on this issue but the vehicle I have does not fall within the guidelines - less than a year. Recall S44 - is for July 31, 2015 to April 18, 2016. But my vehicle was built on October 15, 2014 and is listed as a 2015 model. All information h... Read more
Incident date: Aug 1, 2026
At 30 to 40 mph, there is a shuttering or stutter in the transmission during acceleration. This is a problem when trying to enter traffic on the expressway (Interstate or other lanes of traffic). I have taken this to the dealer and they indicate that the transmission needs to be replaced. They indicate that there is metal shavings in the trans fluid. This is in line with similar Ford SUV and t... Read more
Incident date: Aug 30, 2026
At approximately 5pm EST, my wife stopped the EV vehicle after backing out of the garage and put the vehicle in park. After exiting the driver's seat, she was outside the open driver's door, had both feet on the ground and cleared the door enough that she was preparing to close it, when the vehicle began moving with no one in the driver's seat. The vehicle traveled down our inclined driveway, acro... Read more
Crash
1 injured
Incident date: Sep 30, 2025
Horn stopped working
Incident date: Aug 19, 2026
Sunroof / moonroof failing close. Driving on roads / high speeds exposed to the elements for a moonroof that will not close leaving me and my family in danger when its our only vehicle and means of transportation. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes Has the vehicle or component been inspected by the manufacturer, police, insurance repre... Read more
TOYOTA
CAMRY HYBRID
(2026) - UNKNOWN OR OTHER
Sep 4, 2026
Incident date: Dec 3, 2025
Was notified of the inverter bolt that is loose and cause fires
Incident date: Sep 2, 2026
Engine failure- my car goes into engine failure when I am driving it.
Incident date: Sep 1, 2026
During routine maintenance, we noticed frame rot.
Incident date: Oct 21, 2025
I was driving down the interstate. Left Lincoln NE and made it about 20 miles east or [XXX]. A few miles before I broke down a light came on on my dash. I wasn’t sure what it was for. I was going 80 mph when my vehicle appeared to shift out of gear. I could push the gas but it didn’t cause me to accelerate. I got pulled over to the side of the road and tried shifting into park and then back in... Read more
Incident date: Sep 24, 1999
I am filing this complaint regarding my 2019 Honda Accord equipped with the 1.5L turbocharged engine. The vehicle currently has approximately 190,000 miles. My vehicle has developed a serious engine/drivability problem accompanied by multiple warning lights. The warning lights that have appeared include the Check Engine light, VSA/Traction Control warning, Brake warning, Steering warning, Adaptiv... Read more
Incident date: Aug 1, 2026
This vehicle never got a incident, l don’t know why l got this recall
CHEVROLET
SILVERADO 1500
(2022) - UNKNOWN OR OTHER
Sep 3, 2026
Incident date: Aug 28, 2026
Incident Description:While driving my 2022 Chevrolet Silverado at highway speeds, the front passenger-side bumper outer filler panel (fascia molding) completely detached from the vehicle without warning and flew off into active traffic.The factory plastic mounting clips and tabs failed entirely under normal driving conditions. Because the panel flew directly into the path of trailing vehicles, thi... Read more
Incident date: May 4, 2026
The trim on the back of the exhaust is a rough manufactured cut on all their X5s and instead of filing the rough the edge BMW leaves this untouched. Was washing my car and ran my finger over the trim and it sliced my finger open like a razor blade.
Incident date: Jun 1, 2026
The electronic/central door locking system on my 2020 Audi A6 malfunctioned. The vehicle and affected components are available for inspection upon request. The vehicle was running with my two young children secured in car seats in the rear seats. I briefly exited and closed the driver's door. When I attempted to re-enter, the vehicle was locked and I was unable to gain access for approximately 10... Read more
Incident date: Sep 3, 2026
Fourth generation Toyota Tacoma interior door handles -- 2024, 2025, 2026 -- suffer from an engineering or manufacturing defect. These handles are breaking during normal use, by the thousands. This is a serious safety risk, as drivers with limited mobility, or even fully-abled drivers can be entrapped within the vehicle during an emergency. A regular pull, let alone a hard pull, routinely snaps th... Read more
Incident date: Sep 3, 2026
Front passenger window completely shattered while vehicle was parked and unoccupied. Outside air temperature was 94° with dewpoint in the 80s.
Incident date: Aug 29, 2026
Tire pressure machine monitoring system is malfunctioning on 25 occasions since purchase of the vehicle. Took vehicle to the manufacturers service center and they confirmed the problem but stated no fix was available at this time.
Incident date: Apr 22, 2026
The One Touch Power Roof has rails from side to side. Several of these have broken at their attachment to the track system. This has created several issues: 1) the roof is no longer leak proof, 2) it creates excessive noise at high way speed. I have not used this system much, so it is unclear why this failed. When I presented the car to the Jeep dealer service area, I was told the only solutio... Read more
Incident date: Jul 24, 2026
My backup camera is not working all the time, sometimes it comes on but more than not it doesn’t work, I contacted a Dealer and they said there is no solution for this issue.
Incident date: Sep 3, 2026
Getting on Interstate 35 at Bevington, Iowa and heard a noise at drivers side window and a piece of trim broke in 2 pieces, scared me and I pulled over on the Interstate to look and there was a piece hanging from some wires on drivers door
Incident date: Sep 1, 2026
Moon roof is leaking from rain and snow and causing damage to whole interior
Incident date: Dec 2, 2025
We took our 2008 honda crv to the Coggin Honda dealership in December 2025 to do a safety inspection, as we noted severe frame rust. In January 2026, the dealership indicated that we had to release the car to them, as it was unsafe to drive, and that they would be forwarding the case to Honda Corp under the NHTSA ID 23V228000 recall. When we called the dealership later for status updates, they i... Read more
Incident date: Sep 1, 2026
Rear windshield spontaneously and completely shattered, approximately five minutes after turning the vehicle off, with the rear defroster on
Incident date: Jun 13, 2026
At 15,000 miles the check engine light came on while going to a store. At the store, the vehicle was put in park and tried to shut off engine. The dash said "shift to park". Took to the dealer, was told sensor went out on transmission. They said it was the electronic controle module. They didn't think that was part of the drive train warranty. When I looked online I found many other Buick owners c... Read more
Incident date: Aug 26, 2026
My 2018 Jeep Cherokee Trailhawk is subject to FCA Recall 01C/NHTSA 25V-011 for two-speed PTU failure. I have experienced 3 serious drivetrain events requiring towing. In April 2024, before the recall was announced, the vehicle suddenly lost acceleration while entering an interstate/on-ramp, with loud grinding/revving and jerking. An independent repair facility replaced the transmission. On May 1... Read more
Incident date: Aug 22, 2026
Engine / Fuel/Smog/Emissions System (EGR Cooler) Description of the Safety Hazard - My 2024 Nissan Rogue experienced a sudden and catastrophic failure of the Exhaust Gas Recirculation (EGR) cooler assembly. The internal core of the EGR cooler cracked, causing engine coolant to leak and completely drain. This defect caused severe engine overheating, a sudden and dangerous loss of motive power while... Read more
Incident date: Aug 14, 2026
The 48-Volt Belt-Driven Hybrid Starter Generator / Motor Generator Unit (MGU / eTorque Alternator) suffered a catastrophic failure on my vehicle at approximately [Insert Mileage, e.g., 140,000] miles. The failure occurred while traveling out of state away from home, causing a sudden loss of vehicle charging, dashboard electrical errors ("Battery Saver Mode"), and creating an imminent threat of a... Read more
CHEVROLET
SILVERADO 3500
(2016) - UNKNOWN OR OTHER
Sep 3, 2026
Incident date: Sep 2, 2026
Leak is causing black mold, creating an unsafe environment inside the vehicle where child is expected and required by law to be buckled right above a black mold infected carpet and behind headrest