Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 117,775 complaints - component: UNKNOWN OR OTHER

Incident date: Jun 28, 2026

On Saturday, [XXX] at around [XXX] going west on [XXX] toward [XXX] stopped at the intersection of [XXX]. While driving my 2022 Tesla Model Y, Performance, I was stopped at a red light. When the light turned green and I began accelerating normally through the intersection, both passenger-side doors unexpectedly unlatched at the same time. The windows on both passenger doors lowered slightly, and t... Read more

Incident date: Jun 27, 2026

Since October 2025 I have had intermittent issues where the car battery suddenly loses power when driving. I have had to pull over on highway medians and shoulders. A few seconds before it loses power, multiple dash alerts go off: pre-collision malfunction, hybrid system malfunction, check engine. It has been seen now by multiple mechanics including Toyota dealership. It is now on its third batter... Read more

Incident date: Jun 25, 2026

My first complaint is that headlights, low beam, would not work. Only high beams worked. The issue stopped, unexplainable, on its own, has not occurred again. The 2nd complaint is the radio volume would 'slip' as if there were a loose wire to the speakers, and loss of sound became more frequent and for longer periods of time, eventually all sound stopped, it has not been fixed, as of yet. 3rd co... Read more

Incident date: May 1, 2023

issues with my 2025 f150 tremor when I applied my brakes firmly, really not that hard ( not hard enough to skid) my truck locked into park and I wasn’t even able to put it back into a gear with a flashing message! Couldn’t get it back into gear for about 30 sec to 60 sec until a message stopped flashing. Had this happened in traffic or on a freeway this could have been really bad esp... Read more

Incident date: Sep 15, 2023

The piller on the passenger side flew off the vehicle driving down the interstate. It’s a recall that has been open for awhile but Ford never had the parts/remedy when I call.

Incident date: Jun 28, 2026

There is a water leak in the rear passenger compartment of my vehicle. Unsure where water is coming from. Continued leaking poses a risk to my safety as I may be exposed to black mold as well as anyone else who is riding in my vehicle. The problem hasn’t been addressed by the dealer yet but this is a known issue. At this point I have spoken with a representative from the service department at th... Read more

Incident date: Jun 27, 2026

Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still e... Read more

Incident date: Jun 27, 2026

I own a 2022 4xe, ater the 68c recall the power of the electric drive is limited. Frequent power loss occurs on highway driving during acceleration (merging onto highway or passing other cars). Despite the battery being charged up to 50% there is only 25% power available. The car is a plug in hybrid vehicle. The internal combustion engine starts in these cases with several seconds delay. During th... Read more

Incident date: Jun 7, 2025

My 2020 Porsche Cayenne has experienced leather dashboard delamination, with the leather separating, shrinking, and lifting from the dashboard substrate on both the driver and passenger sides. The delamination extends across the upper dashboard, including areas adjacent to the passenger airbag deployment zone. I am concerned that loose or detached dashboard material could interfere with, delay, or... Read more

Incident date: Apr 1, 2026

Purchased used 2023 Audi A4, driven less than 6 times, 30 days later with less than 36k miles the Safety Air Bag Scale & Sensor are illuminating as a "Warning" on the Display Panel" .....ALREADY! Cannot drive, Sunday, Service Centers CLOSED....SAFETY HAZARD to PASSENGERS if vehicle used. AUDI Parts need to be of better quality material for its "Brand", and Customer Safety. DGuthrie - Panthergirl42... Read more

Incident date: May 31, 2026

This is not a safety issue, it is a XM radio that does not work because KIA decided to put a glass antenna that is weak and every time a tree exists the signal drops. They are minimizing the issue as it only occurs in certain spot, but I can tell you that if a tree exists and you go by close enough the signal will drop. I loose my signal 9 times around my neighborhood which is less than 1/4 mile. ... Read more

Incident date: Jun 26, 2026

On [XXX], at approximately [XXX], I was traveling northbound at the intersection of [XXX] and [XXX], with the vehicle’s self-driving feature engaged. As I approached the intersection, the vehicle unexpectedly proceeded into a left turn despite the traffic signal displaying a red left-turn arrow. I immediately recognized that the vehicle was not stopping and had to take control by forcefully jer... Read more

Incident date: Jun 1, 2024

Back up camera screen is going out intermittently causing a hazardous situation

Incident date: Jul 30, 2025

My 2025 Chevy Silverado 1500 6.2L V8 experienced an internal engine failure at approximately 16,500 miles, requiring replacement of the entire long block under the factory powertrain warranty. The authorized Chevrolet dealership diagnosed internal cylinder wall scoring, and the engine could not be repaired. The failed engine should still be available for inspection if requested. About 4,000 miles ... Read more

Incident date: Jan 1, 2026

UNKNOWN. I’ve had an issue with all of the lights on my dash coming on for a few days to a week & going off for a couple days then coming back on. I’ve seen numerous of people with the same issue, spend thousands of dollars after a diagnostic text at a Honda dealership and still experiencing the same issue with no solution.

Incident date: Jun 27, 2026

All of the 7 warning light came up on my 2022 accord 1.5

Incident date: Jun 26, 2026

Transmission downshifted without notice

Incident date: Jun 27, 2026

2021 Chevy Tahoe with 6.2 engine (VIN: [XXX]) has been experiencing severe oil consumption, and making odd noises during operation. All while NOTshowing ANY recalls for the issue. Although there's an active recall/investigation into the 6.2 L87 engine, which my vehicle has. I've been having Valvoline document the severe oil consumption during oil changes per manufacturer specs. INFORMATION REDA... Read more

Incident date: Jun 1, 2026

This week, I was driving my Tesla at approximately 65 mph in the middle lane of a six-lane freeway. Autopilot was engaged. Traffic was moving normally, and I was not aware of any obstacle or hazard that would have required emergency braking. Without any warning, the vehicle suddenly applied the brakes and rapidly decelerated until it came to a complete stop in the middle travel lane of the freeway... Read more

Incident date: Jun 22, 2026

Shortly after purchasing my 2019 GMC Acadia with 52,000 miles on it, my wife parked the vehicle in our driveway and shifted the transmission into Park. When she pressed the push button to shut the vehicle off, the instrument cluster displayed a "Shift to Park" message even though the shifter was already in the Park position. Because the vehicle did not recognize that it was in Park, it would not ... Read more

Incident date: Jun 25, 2026

On 06/20/2026, the same day I leased this new 2026 Jeep Wrangler Unlimited Rubicon, at 29 miles it displayed a "Power Steering System Hot - Performance May Be Limited" warning followed by an "Electric Power Steering Fail" warning. The Jeep mobile app and an email from Jeep Service both logged an Electric Power Steering failure that day and stated continued operation with reduced steering assist co... Read more

Incident date: May 16, 2026

The 2024 Kia Sportage PHEV has a significant design defect resulting in a personal safety and situational security hazard. I am unable to disable the door unlock chime which makes it impossible for me to enter my car without directly advertising my presence and making me feel unsafe and vulnerable at night and in unfamiliar settings.

Incident date: Jun 27, 2026

“Temporary loss service climate system ford fusion 2013” Ac turns on and off windows lock up when ac turns off. everything freezes up! I see online this should be a recall a lot of ford owners having the same problem!

Incident date: Jun 25, 2026

The backup camera works periodically. Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera. Many rimes it will start to work and during my back up, the screen would go black. There were several times when this occurred where I almost backed into another car backing up at the same time. The message on the screen says camera currently not availa... Read more

Incident date: Sep 1, 2024

WHEN PARKING THE CAR INTO A PARKING SPOT THE CAR SHUTS OFF WHEN PUT IN REVERSE TO LEAVE PARKING SPOT

Incident date: Jun 5, 2026

A recall has been issued for our car over 5 months ago and dealer is saying they have no idea when the part will be in when i asked for a loaner car they said no,,the recall can cause the car to start a fire. Would like his to be addressed the reason we always bought BMW was for their reliability we are not happy Regards [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (... Read more

Incident date: Jun 25, 2026

My 2022 Kia Seltos is equipped with Idle Stop & Go (ISG), which shuts the engine off when stopped and restarts it when the driver releases the brake/presses the accelerator. ISG stopped functioning about a year ago (the engine stayed running at stops). I didn't think anything of it because the ISG had worked sporadically from the day I bought the car. (I purchased it new.) It began working again, ... Read more

Incident date: Jun 26, 2026

I just replaced the head gasket 3 years ago. I was on my way home & all the lights in the dash came on. Took it to the local dealership. Once again it’s the head gasket.

Incident date: Jun 12, 2025

The rear view camera is blue screen and doesn't work or stays on when I drive and have to do the power button and arrow reset while driving to get it away. The phone sync doesn't work at all so cant use hands free. The screen stays on when truck is shut off and when started it will show a black screen and not come back on.

Incident date: Jun 27, 2026

Getting error message on and off last several weeks - "Shift into park" which does not allow the ignition to be turned off!! The only way to resolve this issue is to jiggle the gear shift or restart the car, changing gears and trying again. Sometimes it works on the second or third try! Frustrating!!! What is it doing to the shift assembly? Have called local dealer they will diagnose and rep... Read more

Incident date: Jan 15, 2025

the instrument panel cluster flickered and flashed for months consistently after the recall repair was complete then failed just outside of bumper to bumper warranty. yes its available for inspection. When failure occurred the turn signals wipers and collision safety systems all stopped working simultaneously. The vehicle is at the dealer and has been confirmed. The component is still in the ve... Read more

Incident date: Apr 14, 2026

Airbags did not deploy in at crash where we were hit head on and car is totaled. I do not know the rate of speed the gentleman was driving, but the speed limit in the area was 45 mph and the gentleman ran the red light and hit us as we were waiting to make a left turn. Every responder, police, wrecker, medical personnel, and tow yard remarked that the air bags should have deployed after witnessi... Read more

Crash 2 injured

Incident date: Feb 3, 2025

While reversing the screen froze and I could not safely back up

Incident date: May 20, 2026

1st my rear brakes and rotors had to be replaced before 36000 miles and 36 months then my battery needed replaced before 35000 miles and around 27 months. There are complaints on these issues why haven't they been recalled check 2022, 2023 and 2024 nisaan pathfinder please major safety issues

Incident date: Jun 5, 2026

2025 Rogue back window completely shattered.

Incident date: Jun 27, 2026

2015 Ram 1500 Laramie. ABS, Traction control, Brake light warnings on. Cruise control also will not work. Have taken to dealer O'Steen in Nashville, Ga. and was told the ABS module is bad and they are unable to get one. They informed me they have had three other customers order this module and none have received the part. They have been on back order for over a year.

Incident date: Jun 25, 2026

Dash warning came up “stop safely, vehicle will shut off soon” towed it to Jeep dealer took them over a week to get a diagnosis, they said they had to communicate with Detroit office. The issue is “probably” an alternator

Incident date: Jun 4, 2026

First Failure occurred 7 months after purchase at 5,270 miles on August 1, 2024. The vehicle suddenly went into "Limp Mode" abruptly decelerating to 25 mph with a non-responsive gas pedal. A code reader displayed PO653 Sensor Reference: "Voltage B Circuit High". Dealer found corroded wire to battery and cleaned it. Second Failure: Horn loss to 1 tone. Fixed at 30K mile dealer service on June ... Read more

Incident date: Jun 3, 2026

About a minute after the car is turned off (i.e. when in park and the push-button start is turned off), a warning on the heads up display will appear that reads “Low Battery Turn Power OFF.” It is unknown what causes this issue, but the vehicle has already been taken for maintenance once for this issue, and is reoccurring again less than a month after the initial problematic battery was fully ... Read more

Incident date: Jun 25, 2026

Steering knuckle broke while driving which caused the driver to lose control and crash into parked car. After the crash, we reviewed what happebed and noticed the front passenger side wheel, rotors, control arms and brake line was completely removed from the truck. Also the steering knuckle was broken. This is what caused driver to lose control and crash.

Crash

Incident date: Jan 5, 2026

My 2019 Kia Sorento suddenly began making loud knocking noises from the engine and immediately lost all acceleration while I was driving with my children in the car. The vehicle would not respond when pressing the gas, and the check engine light came on. This created a terrifying situation because I had no power to merge or move out of traffic, and I had my [XXX], [XXX] and [XXX] children with me.... Read more

Incident date: Jun 8, 2026

The sync touch responsive interface for climate control fails. This failure causes the system to repeatedly respond without prompt continually causing the driver to continually attempt to disengage the system causing a significant safety hazard. The chip in the system for the effected buttons is the component that fails. There is no solution. Replacement or upgraded interfaces are not available an... Read more

Incident date: Jun 25, 2026

Nothing has happen as of yet. However, over the past two years I have replaced the passenger vent window twice, because the chrome piece has started to separate from the window. The chrome piece and vent window are one piece. If I have not noticed it, this metal piece could have fallen off on the roadway caused an accident or even worse. This is the same recall that was placed on the Ford Expl... Read more

Incident date: Jun 26, 2026

I was driving today in California, to TopGolf. I had to cross a railway crossing around [XXX] I think, or [XXX] - one of those 2, between [XXX] and [XXX] pm.. I was using Tesla's FSD driving to go on a local road. I was not distracted or occupied - the vehicle was going at a fairly high speed like maybe 35 or so, and in a couple of seconds, it broke the red and white safety gate at a railway cross... Read more

Incident date: Jun 26, 2026

November 2025 I was on the freeway when I heard a loud bang. With my two young children in the car, I pulled off and inspected my car to find the rear moon roof glass had exploded. Luckily at the time, I had the shade closed or the glass would have been on my children and their car seats. I took it to the dealership and after a few weeks, my car was finished being repaired and returned to me. La... Read more

Incident date: Jun 18, 2026

Reverse camera keeps cutting or flipping the image. There was a recall on Fords between 2020-2024 for this reason. I called my local Ford and they said my 2014 escape isn't covered. The issue has been ongoing for the past two years

Incident date: Jun 25, 2026

To the National Highway Traffic Safety Administration (NHTSA), I am writing to formally submit a safety complaint regarding my 2023 Kia Seltos, which exhibits a recurring, dangerous defect involving the engine stalling without warning. This defect results in a total loss of power while the vehicle is in operation or attempting to accelerate, posing a critical safety risk. The failure manifests in... Read more

Incident date: Jun 23, 2026

Upon my entry into the vehicle I closed the driver side door and the back glass shattered all the way across.

Incident date: May 5, 2026

The rear glass shattered suddenly when the car was parked. Acura issued a TSB 22-014, but my model is not listed in the TSB.

Incident date: Jun 25, 2026

After a hard rain water started pouring into cabin from a Pilar’s, headliner, sun visor lights, vanity eye glass holder, dome light…. There is a leak from sunroof and dealers say it’s a known issue but not a warranty item. First happened last week while driving kids to school and second time two days later. Both after or during heavy rains. This caused a major distraction and almost caused... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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