Consumer Safety Complaints

Incident date: Jan 21, 2026

The rear door latch/lock actuators on my 2017 Volvo XC90 fail to latch in cold temperatures, making the vehicle undrivable and unsafe. The doors may appear closed but are not secure, creating a serious risk to the driver, passengers, and others on the road; I rely on this vehicle daily to transport my children. The issue has worsened over multiple winters, and on one occasion the doors remained fr... Read more

Incident date: Sep 9, 2025

Hyundai model Ioniq 5 (all years and trim styles) have a known issue with ICCUs (Integrated Charging Control Unit) that fail. This component controls charging of the 12 volt battery, and in turn electrical systems. Hyundai replaced my ICCU, but I am concerned it may fail again, as the underlying issue does not seem to be known or addressed. When the ICCU fails, the vehicle can suddenly lose the ab... Read more

Incident date: Dec 26, 2025

I am submitting this complaint regarding an unresolved safety recall on my leased Toyota vehicle and the manufacturer’s failure to provide a timely or reasonable remedy, resulting in ongoing child passenger safety risks. Toyota’s recall instructs that no one sit in or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed. This effectively proh... Read more

Incident date: Apr 16, 2025

The error message “Power Tailgate Problem” appeared on the dash. Following the error message, the power tailgate stopped working. It would not open or close with the remote, the button on the dash, or the button on the tailgate itself. I discovered water had been leaking in the tailgate and the trunk area of my vehicle as well as the back seat that was folded down in storage had gotten soaked.... Read more

Incident date: May 28, 2025

I sent a letter to the Hyundai Motor America LEGAL DEPARTMENT on 2 Jan 25. I see this as a major concern and safety problem for my grand kids, my family and myself. My car is a 2015 Hyundai Genesis VIN#: [XXX] four door sedan. The back left side passenger door coupler and handle have broken off the car between April and August 2025. I’ve called and spoken with the Hyundai dealership in Colonial... Read more

Incident date: Jan 21, 2026

The power moon roof components are made from plastic, which over time have cracked from sun exposure. When the rail system cracked, it caused the sliding glass panel to become loose and rattle around while driving. It also allows water to enter the inside of the vehicle when it rains, causing damage to electrical components.

Incident date: Nov 1, 2025

I am submitting this complaint regarding a manufacturer safety recall affecting my vehicle that has not been remedied and is creating a safety concern. My vehicle is subject to NHTSA Safety Recall 25V-586 (Alfa Romeo Recall 93C) involving a defective fuel pump / fuel delivery module that may cause loss of drive power while driving. I contacted an authorized Alfa Romeo dealership, and they confir... Read more

Incident date: Dec 18, 2024

The issue involves the high-voltage battery system and charging system on my 2023 Jeep Wrangler 4xe. The vehicle was previously subject to Recall 95B, which addressed high-voltage battery safety concerns and was performed by an authorized Jeep dealership. After that recall, the vehicle later experienced additional hybrid system issues, which required replacement of the charging port due to battery... Read more

Incident date: Jan 21, 2026

My vehicle is subject to Safety Recall 20UF (Suction Jet Pump failure / Fire Risk). I have attempted to contact Pacific Volkswagen in Hawthorne, CA to schedule this safety-critical repair. On two separate occasions, upon mentioning that the call was regarding the 20UF recall, the dealership staff disconnected the call. This repeated 'recall avoidance' at Pacific Volkswagen is preventing me from re... Read more

Incident date: Jan 18, 2026

When the radar becomes covered with ice and snow, the truck continuously spawns alerts for each Safety Sense feature that is disabled, including a pop up the occludes the instrument cluster and can not be dismissed. Multiple warnings interfere with focus in poor conditions and create more of a safety hazard due to driver distraction.

Incident date: Jan 9, 2026

I was leaving my farm property after loading my truck and tailgate and drove home 20 miles. At some point in the drive my tailgate dropped and fell onto the trailer tongue. This caused damage to my tailgate. I have called the dealer and they informed me there was a recall on the tailgate latch but they completed the work on the recall defect. I am questioning this and want to understand what t... Read more

Incident date: Jan 20, 2026

Reference prior recall 68C/NHTSA 25V-741. Had Jeep serviced for this recall. Was advised the vehicle passed the software update. Noticing that when the vehicle is in Electric mode there is a loss of power when the % range is at the halfway mark. This was a prior issue as well with recall, 73C/NHTSA 25V-576. No point in taking me to a Jeep dealership to review. They will not do anything unless th... Read more

Incident date: May 1, 2025

The power running boards do not go up and down, and are locked in the down position. During the winter snow and ice collects on the running board while driving and makes it incredibly slippery to step on for the driver and passengers. There is a setting to change the position of the running board but it does not move the running board. It has been inoperable for the past 6-8 months now.

Incident date: Jan 21, 2026

Purchased a 2023 TLX Aspec with Telecommunication package from Carvana. When I as unable to connect my device to the vehicle, I took it to my local Acura dealer per the limited warranty instructions. It was there after they removed the dash, we discovered the control device was missing and the bracket was missing and the coaxial connector that attaches it to the dashboard is broken. The cellula... Read more

Incident date: Jan 11, 2025

The clutch does not engage properly cause it to burnout.

Incident date: Nov 1, 2025

My truck panoramic sunroof is leaking water which is damaging the headliner, seats, console, floor carpet, lights between the seats. There is a recall 16S35 which is for yhe very same issues that Im having. This is a dangerous situation when driving and causes distractions during driving. This is unsafe and osses risk to driving the vehicle during rain, going theough car washes or snow. Please inc... Read more

Incident date: Feb 1, 2025

2019 highlander has a winding sound coming from engine area, no warning lights turned on but winding sound only occurs when in drive and accelerating. vehicle has 90000 miles and winding sound started around 80000 miles. i brought highlander to toyota service and they stated they heard the sound but didnt diagnose it.

Incident date: Jan 16, 2026

The radio dead out randomly. Which means the back up camera is non working. I wasn’t able to see a stump and hit it. Doesn’t seem safe. Like what would has happened if it was a person instead and they like the stump was in my blind spot while backing up. I feel like this is a safety issue. I have looked it up online and found out this is a common issue with these vehicles.

Crash

Incident date: Oct 10, 2025

My 2023 Mazda CX-30, which is currently under full manufacturer warranty, was brought to the dealer on October 10, 2025, specifically to address a safety defect involving white chemical particulates blowing through the HVAC vents. The dealership confirmed the failure of the "evaporative coating", which resulted in unidentified chemical byproduct being discharged directly into the passenger cabin.T... Read more

Incident date: Dec 15, 2025

To Whom It May Concern, I am submitting this formal safety complaint regarding my 2021 BMW X3, which is currently subject to an active safety recall involving a potential engine starter defect that may result in a vehicle fire.BMW of North America has notified me that water may enter the engine starter, causing corrosion and overheating, which can lead to a fire even when the vehicle is parked and... Read more

Incident date: Dec 11, 2025

Incident Date: December 11, 2025 Vehicle: 2026 Tesla Model Y Location: DFW Airport, Irving, TX System: Full Self-Driving (Autopilot / FSD) Description: On December 11, 2025, my 2026 Tesla Model Y was operating under Full Self-Driving while exiting an airport when the vehicle struck a gate arm, causing property damage and windshield/body damage. No injuries occurred, but the collision happened whil... Read more

Incident date: Jan 9, 2026

I was on the highway when the passenger side Exterior A-Pillar Applique Trim had detached from the SUV. There was a car behind me, not close at all, and the thing almost hit that car. No one got hurt but the driver and myself both were visibly upset. No police or emergency services were needed. As stated in my previous complaint, I have horrible anxiety issues. When that happened, I had an anx... Read more

Incident date: Jan 12, 2026

I have a 2024 MAZD CX-90 Preferred Plus AWD. I was driving my [XXX] grandson to preschool and it sounded as though the passenger's door opened while I was driving. In the split second I looked back to check, unfortunately, I hit a guard rail. My grandson was buckled in his car seat. his first words were "Meme, the door opened but I didn't do it". He was buckled in his car seat and I believe the s... Read more

Crash

Incident date: Jan 15, 2026

Upon triggering the trunk release, the integrated hydraulic dampeners failed to mitigate the tension of the lift springs. The trunk lid swung open with enough velocity to over-extend the hinges and strike the rear windshield, causing the tempered glass to shatter.

Incident date: Dec 1, 2023

My 2019 BMW 330i has a recurring cooling system defect, including coolant leaks, heater inoperative, and risk of engine overheating. The defect began while the vehicle was under warranty and was repaired by BMW, but it recurred. BMW later instructed me not to drive the vehicle due to safety concerns, yet declined responsibility and transportation. The vehicle remains unsafe to operate.

Incident date: Jan 14, 2026

The sunroof malfunctioned while I was attempting to open it, producing a loud pop and causing the glass to become misaligned while the vehicle was parked. There have been numerous reports of this same issue, including incidents in which the sunroof glass has shattered. This appears to be a known defect; however, Kia has refused to acknowledge responsibility or perform the necessary repairs. Kia ... Read more

Incident date: Jan 20, 2026

Mapping system will not update. Vehicle is dangerous.

Incident date: Jul 22, 2025

My vehicle was at a manufacturer‑authorized dealership for a federally mandated recall repair. While the vehicle was in the dealership’s exclusive care, custody, and control, it was struck by a third‑party cleaning vendor operating on dealership property and was declared a total loss. I did not hire or authorize this vendor. After the incident, the manufacturer informed me in writing that th... Read more

Crash

Incident date: Dec 15, 2025

WHY a Brand NEW 2025 Toyota RAV4 EV ONLY 6 months old needed a brand New Battery? Car on the Highway could only reach speed of 40 MPH. I did not receive any RECALL on my NEW RAV4 EV Took it to the Toyota dealer in Wausau Wi they said they had NO CLUE what the issue was and put in a brand new battery. Said it was under warranty BUT could not tell me what tge issue was?I need to know why I never ... Read more

Incident date: Dec 3, 2025

I purchased a 2024 Tesla Model 3 a little over a year ago. Recently, and after an update, myself, and other drivers in my life, noticed the self-driving feature was malfunctioning - to the point I used the audio reporting feature to report this problem twice to Tesla. The car would veer off the road when flasing lights appeared and would jerk suddenly for no reason when it thought there was a obst... Read more

Crash 1 injured

Incident date: Jan 13, 2026

Red Turtle symbol, vehicle going to shut down, indicates issue sensing power from the hybrid drivetrain

Incident date: Nov 15, 2025

PTU failure. Causing vehicle to roll when placed in park. Service 4WD indicator light. Many other 2019 Cherokee models are part of a major recall. This one should be included.

Incident date: Jan 20, 2026

I was driving to work around 3:15 am on 1/20/26 when my back windshield exploded! There was no warning. I did have my defrost on. I thought someone had shot or thrown something at my car. I called the service department at my dealership and even spoke the Service Manager. He recommended that I speak with consumer affairs, which I did. I was told to file and insurance claim. Not only that, m... Read more

Incident date: Nov 29, 2024

In 2024 on Black Friday while driving home from work my car all of a sudden was starting to lose speed. Even when I'm hitting the gas it would not accelerate and I could push it all the way down to the floor or nothing. And all of a sudden I start to see a whole bunch of monitors go off on my dashboard animal League to the government off and then all of a sudden I started see this underneath my co... Read more

Fire

Incident date: Jan 20, 2026

The wheelchair lift belongs to NEMT company MedPort Logistics. The lift does not hold the stated weight of 800 lbs and has never been serviced or inspected.

Incident date: Nov 1, 2025

While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio of the incident. You can see glass flying off the back of the car that could have easily damaged another vehicle if one h... Read more

Incident date: Jan 11, 2026

January 18, 2025 Subject: Request for Review – Windshield Crack on 2025 Honda CR-V Hybrid Dear Honda Customer Relations Team, I am writing to respectfully request a review of a windshield issue on my wife’s Subject 2025 Honda CR-V Hybrid, which we purchased new in the summer of 2025. The vehicle currently has approximately 16,000 miles. Recently, a crack developed in the windshield measu... Read more

Incident date: Feb 24, 2025

The horn has stopped working 2 times in less than a year, ( invoice states horn assy-low pit, part #96611-k2000)

Incident date: Jan 6, 2026

While driving, the vehicle repeatedly displays “Check Hybrid System – Stop Safely”, followed by loss of acceleration and shutdown of the 12V system, rendering the vehicle unable to drive. These incidents occurred on both freeways and local roads. To avoid a collision, I was forced to activate hazard lights, pull over, shut the vehicle off, and attempt recovery using the 12V reset procedure o... Read more

Incident date: Jan 18, 2026

Driving along on an empty road and my panoramic sunroof back glass exploded it sounded like a gunshot going off. Could have caused a wreck it was so loud and scary.

Incident date: Sep 1, 2025

Head gasket problem leaking I contact American honda for over 2 years All the lights coming on and off Incident last year to now multiple times vehicles loss power

Incident date: Oct 4, 2020

**This complaint isn't directly related to the safety of the car** However, due to outstanding number of similar cases i've witness online. I would like to formally make a complaint for the defective White paint on my Kia vehicle. Like many other "white" Kia and Hyundai vehicles, the white paint is bubbling and peeling from multiple areas of my vehicle all at once. I have always taken care of an... Read more

Incident date: Nov 12, 2025

Was driving home lost all power. Caution lights came on. The ICCU, relay switch, 2 fuses. went bad. It took 9 weeks for KIA to fix, no compensation.

Incident date: Jan 5, 2022

Back up camera and block heater I’m waiting to get it fixed but the parts doesn’t come in how come

Incident date: Jan 14, 2026

I am writing to demand the immediate buyback of my 2024 Jeep Wrangler 4xe due to catastrophic safety defects, multiple recalls, and Stellantis's own actions that have rendered this vehicle unsafe, unmarketable, and virtually worthless. The confluence of critical safety recalls, stop-sale orders, and the announced phase-out of this model line has created an untenable situation that warrants full re... Read more

Incident date: Dec 31, 1969

I have had my car for less than a year. I do drive it a lot. I have about 23,000 miles on it. I have three rock chip repairs that have already been done. In addition, I have tiny dots all over my windshield where rocks have just imprinted on it. That is very abnormal.

Incident date: May 23, 2025

My check engine light came on spring of 2025 and my Rogue was losing speed from 80mph to 50mph on the intersate with the RPM's shooting up to 5-6. On 5/30/2025, I paid $800 to get the intake manifold sensor replaced. A few months later in October of 2025, engine light came back on and was having the same issue on the interstate. I took it in and I'm told its the actual intake manifold now. In Octo... Read more

Incident date: Aug 22, 2025

Failed/Malfunctioned Component: Rear subframe (structural/chassis component) exhibited advanced corrosion (perforation/rust-through), compromising structural integrity and alignment/handling. Availability for Inspection: Yes. The vehicle and the subframe are available for inspection upon request. I can provide photos, videos, and repair estimates if needed. The corroded subframe is fracture and d... Read more

Incident date: Jan 11, 2026

Complete engine failure @100,600 miles Engine power reduced and lost compression transmission module failure Will not exceed 20mph

Incident date: Jan 17, 2026

This is realted to the 10 speed transmission. The vehicle started to downshift hard. I parked it at home and went to move it and it would not move. I had it towed to my locall Ford Dealer where thy told me I needed a complete new transmission totally $9500!!!!