Consumer Safety Complaints

Incident date: Sep 8, 2025

Throttle lag, takes a couple of seconds for the truck to register me pressing on the gas before jolting forward. Not only frustrating but dangerous.

Incident date: Jan 22, 2026

The dashboard screen (which shows all data, including speed, gas, charge, etc) has been completely blank/black regularly and will stay that way for days. There is no way to know how fast we are going, how much charge the car has, if there are engine issues, etc. This has been happening for a few months now. The car has not yet been to the dealer to be seen but will be soon. I found many reports... Read more

Incident date: Jan 19, 2026

Hello. I started hearing this noise on my car, it was distracting and found it that it only happens when my headlight is turned on. I believe that the headlight leveling motor went out, I have an appointment for next week to have it checked, but the more i reach out to others Mazda drivers, the more I hear this is a common issue. My car is brand new, well taken care of, this seems to happen a lot.

Incident date: Nov 11, 2025

I have been dealing with a sweet/Christmas-like smell in my car occasionally for the last several months. This is a health & safety concern for me involving ethylene glycol fumes in the cabin. These fumes could be linked to why I have experienced increased sinus headaches over the past several month. I took it into CarMax (where I purchased the vehicle) and they were able to diagnose the issue a... Read more

Incident date: Oct 30, 2025

I am the owner of a Thor Sequence 20K RV built on a 2022 Ram ProMaster 3500 chassis, purchased new in Florida. My vehicle Vin [XXX] is subject to safety recall # 25V-720 involving a potential engine fire- compartment fire risk. There is no repair or remedy currently available and no timeline has been provided by the manufacturer. Because of the fire risk, the vehicle is unsafe to operate. In add... Read more

Incident date: Jan 21, 2026

Transmission failure due to CVT bearing failure

Incident date: Jan 2, 2026

Component: Federal Safety Certification Label (49 CFR Part 567). Available for inspection. Summary: Vehicle was manufactured and sold brand new without the mandatory Federal Safety Certification Label. The omission was discovered during a professional trade-in inspection when the representative showed me where the label was supposed to be, but was missing from the car. The vehicle is currently no... Read more

Incident date: Dec 15, 2025

On December 15th, 2025, in Bradenton Fl, I was changing a tire in front of my house's parking area. I removed the tire and properly installed the car's original jack in the correct location on the vehicle. After about a minute, the jack collapsed, and the entire vehicle, along with the rotor, crushed my right foot. I couldn't get it out and had to scream for help because of the terrible pain. Afte... Read more

1 injured

Incident date: Mar 15, 2025

Transmission. Transmission has very rough, "jerky" shifting when downshifting and upshifting. There was a bad 'jerk" when downshifting from 5 to 4th gear. Dealer acknowledged the problem and provided a transmission software upgrade. The problem was somewhat alleviated but the transmission still exhibited rough shifting, both down and up shifting. More concerning occasionally, when turning a c... Read more

Incident date: Jan 20, 2026

We had the recall repair done on the start/stop feature on our MDX and it seemed to work initially. But recently the feature has caused the vehicle to stall at intersections again as it did before. It’s happened at least 3 times in the last six months with the most recent occurrence being on 1/20/2026. These occurrences happen despite the fact that we try to remember to turn off the feature when... Read more

Incident date: Jan 2, 2024

The failed component is the fuel tank cover that is rusted through. This poses a risk of fuel tank puncture because of the rough terrain I travel for work. This rust has been confirmed by the servicing agent. No warning lights appeared to indicate problem.

Incident date: Jul 10, 2024

IntelliBeam will sometimes allow me to activate the system but will turn itself off and not allow it to be reactivated until the power is cycled. Other times it will not activate at all. This is on a dark backroad with no traffic.

Incident date: Dec 20, 2024

I have a 2016 Ford Escape SE with the Ecoboost engine. I have been experiencing the same issue with misfires in port 4 which also shows an open circuit every time as well for over the past year. The dealership has replaced everything underneath including but not limited to my spark plugs, wires, coils, and even my entire wiring harness. The issue is still happening and they do not know what is cau... Read more

Incident date: Jan 21, 2026

We were driving on interstate at 70 mph. It was sunny and 45 degrees outside. Suddenly with no warning, our front sunroof glass exploded. The bang was so loud that my ear was ringing hours after. Fortunately no car was following closely so no other vehicle was hit with flying debris. Also, our interior visor was closed so we were not struck by any of the flying glass. We pulled off and removed any... Read more

Incident date: Oct 16, 2025

Took my car in for some minor hood issues the week after buying it. While there the dealership pulled it out of the shop, parked it in the lot with the other vehicles they had worked on. They called me and told me they were going to call me and let me know my 2025 Nissan Rogue was ready to pick but when they went out to move it close to the door the back windshield was shattered.

Incident date: Jan 21, 2026

Turned on the car to the find the check engine light was on. Drive 5 minutes to my son’s school to pick him up. Turned the car off, then back on to see if maybe the check engine light would go off. Instead the check engine light, battery light and service hybrid charging system errors appeared on the dash. THE CAR WOULD NOT TURN OFF AND I WAS UNABLE TO PUT IT IN GEAR AT ALL. It left me stranded.... Read more

Incident date: Jan 11, 2026

I received the 2022 Hybrid Ford Maverck XLT on March 2023, and had first 12V battery replacement on August 2023 as it was dysfunctional leading to car stalling. On 01/11/2026, the truck suddenly got stalled during drive due to the dysfunction (8.0V) again of the 12V battery, which triggered several error codes. The 12V battery was replaced again on 01/12/2026. I drove the truck home and found lat... Read more

Incident date: Nov 3, 2025

Component Failures: Frame outriggers failed twice with broken welds and severe bending. Front bedroom emergency exit window detached during highway travel 1/20/26, struck RV and adjacent vehicle before shattering. Main entry door repeatedly opens during travel since 7/25, worsening. Floor sagging in multiple locations. All available for inspection except missing window. Safety Risks: Window detac... Read more

Incident date: Jan 19, 2026

My transmission just randomly went out. I had my car evaluated in December of 2025 and nothing was reported on the transmission at all and as Jan 2026 my transmission went out.

Incident date: Jan 21, 2026

I rented this car and the moment I started the ignition the back window spontaneously spilling glass all in the back and on my garage floor. Unfortunately the rental company is declaring this my fault and will be held financially liable.

Incident date: Jan 21, 2026

I was driving the speed limit (75) when I heard an explosion. I immediately pulled over to see if I had a flat tire or if someone had shot my car. I could see no damage and nothing was showing up on my dashboard so I continued to drive but heard a whistling sound. I checked all my windows and then my sunroof. Somehow the sunroof had exploded. There were no cars close to me and no overpasses or tr... Read more

Incident date: Jan 21, 2026

My 2020 BMW X3 (VIN: [XXX] ) is subject to NHTSA Recall 25V636 (urgent fire risk when parked). The remedy is not yet available for my VIN, and my dealer has only given verbal assurances with no written confirmation of repair availability. I am unable to safely park the vehicle per recall instructions. I request NHTSA assistance to ensure BMW provides a loaner, rental, or other mitigation until the... Read more

Incident date: Jan 18, 2026

I purchased a new 2025 Volkswagen Tiguan (VIN [XXX] ) on December 9, 2025. On January 18, 2026, with 1,243 miles, the closed sunroof suddenly shattered as I slowly backed out of my indoor garage. There was no debris, no storm, and no outside impact. I took photos immediately, including wide and close‑up shots; none show any impact point. I reported the incident to Brookdale Volkswagen the same d... Read more

Incident date: Jan 20, 2026

Rear glass windshield shattered while parked in my garage. No impact involved. Car was not driven for almost 24 hours

Incident date: Jan 15, 2026

I brought my van in for service because, when stopped at a traffic light, the vehicle enters automatic shutdown as designed; however, when I release the brake, the engine does not restart. Instead of restarting automatically, the vehicle remains off, and I have had to perform a hard start because it will not crank on its own. The van is a brand-new 2025 Honda that was purchased new. After inspect... Read more

Incident date: Nov 20, 2025

The driver’s seat / passenger seat assembly, including seat rails, mounting brackets, and Smart Junction Box (SJB) connections if electrical adjustment was involved, completely failed during a crash. The seat lifted off the floor anchors and almost entirely came apart, including both the seat cushion (where you sit) and the backrest, leaving the occupant crushed within the collapsed seat structu... Read more

Crash 2 injured

Incident date: Nov 5, 2025

I am requesting executive-level review and assistance regarding a documented paint failure on my 2022 Toyota Tacoma, finished in paint code 040 (Super White). Toyota has informed me that my VIN is not included in Customer Support Program #XXX. However, this determination does not align with the physical condition of my vehicle, which exhibits the same defect described in that program. The paint on... Read more

Incident date: Jan 13, 2026

While driving at 65-75mph down a highway the sunroof glass shattered outward spraying the hood of my vehicle with glass shards. I was fortunate my interior sunroof cover was closed but had it not been glass would have been all over me. Honda inspected and denied the warranty claim. I now have a claim open with a repair shop. They have preliminarily inspected it and it is just glass, nothing wro... Read more

Incident date: Jan 21, 2026

For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respon... Read more

Incident date: Dec 14, 2025

The car has indicated that it was getting hot, vehicle had tossed out some smoke, which raised our concerns due to the recall and there being no remedy.

Incident date: Jan 21, 2026

Glass sunroof exploded while driving.

Incident date: Dec 1, 2025

REAR VIEW CAMERA DISPLAYS BLANK WHEN SHIFTING INTO REVERSE. IS AVAILABLE FOR INSPECTION. CAMERA IS UNUSABLE AND CREATES A SAFETY HAZARD. F-150 NOT CURRENTLY INCLUDED IN KNOWN ISSUE IN OTHER MODELS OF F SERIES TRUCKS, BUT OBVIOUSLY THIS IS A KNOWN ISSUE

Incident date: Oct 30, 2025

My Model Y does not have an emergency release button in the frunk of my car. In the United States, Federal Motor Vehicle Safety Standard (FMVSS) 401 mandates an interior release mechanism for enclosed trunks to prevent entrapment.

Incident date: Jun 5, 2025

There are two primary complaints on the vehicle since it was lease on May 26, 2025. (1) Clunking metal on metal sound when the vehicle is in reverse as well as sharp right or left turn or general braking. The sound is most audible on the rear right side of the vehicle. This matter was reported > 3 times to the Freeport Landover Dealership; the last visit was in October 2025. During the visit t... Read more

Incident date: Dec 14, 2025

My 2023 Ford Explorer ST has rolled while parked, turned off, and in Park, with the electronic parking brake engaged. This has occurred multiple times on my residential driveway, which has an approximate 20-degree slope, during light snow conditions. On one occasion, the vehicle rolled backward down the driveway and into the street after being parked and shut off. On another occasion, it rolled f... Read more

Incident date: Jan 21, 2026

The carplay when i play a music or talk someone after may be 10 to 15 mins it will cut the music or call. This incident happen since i get the car on a dealership ithink its normal but not the car is lessthan 1month

Incident date: Jan 15, 2026

LOSS COMPLETE POWER WHILE DRIVING IN RUSH HOUR TRAFFIC. THE DASHBOARD LIT UP BUT NO POWER. THE TOW TRUCK DRIVER TRIED TO CHARGE BATTERY IT WAS NOT THAT. HE WAS DUMBFOUNDED ON WHAT HAPPENED. I SAT IN A VEHICLE ON A BUSY ROAD IN RUSH HOUR FOR OVER AN HOUR BECAUSE i HAD NO SAFE PLACE TO GO. NO WARNING SIGNALS PRIOR, NO NOISES. JUST DIED WHILE IN USE. WAS TOWED TO FORD DEALERSHIP, WAS TOLD 48 HRS ... Read more

Incident date: Jan 21, 2026

Clear coat and paint is peeling, especially on the roof. Toyota is not acknowledging that this happening with the 2015 Prius seaglass pearl paint.

Incident date: Jan 1, 2026

I am unable to get the keys out of the ignition when shutting off the truck.

Incident date: Jan 14, 2026

While driving at a moderate speed of 65 mph, the back portion of my panoramic sunroof spontaneously shattered. There was a very loud noises followed by rattling of the glass on the sun roof cover. I pulled over immediately and pulled the sunroof cover half way back to see a hole the size of a softball through the sun roof. There is no debris that was flying in the air, on the road, or any signs of... Read more

Incident date: Jan 14, 2026

Water entered the passenger cabin of my vehicle during normal rain exposure while the vehicle was parked overnight. The failure occurred at the roof glass/seal system, allowing rainwater to intrude into the interior behind the second-row seating area and soak the carpet and underlying padding. This resulted in persistent moisture and a strong musty odor inside the cabin, consistent with microbial ... Read more

Incident date: Apr 1, 2025

2014 Ford Escape backup camera work intermittently and says it needs repaired. Not under the current and verified with the dealership that it would be over $600.00 fix possibly. This should be included under the current recall as it seems to be a computer malfunction or a coincidence that it started roughly around the same time that current recall has been in effect. Dangerous after relying on ... Read more

Incident date: Dec 19, 2025

Radio/Infotainment system displays: Please insert USB drive containing valid software license file and press OK. I do not have a software license. The dealer asked me on 12/19/25 to contact American Honda. I got a case # that day of #XXX and was assigned a case manager who then went on vacation from 12/25 to 1/5. I understand that. Since then, Case Manager and American Honda is not responding to... Read more

Incident date: Jan 21, 2026

at this point, I have been told to come in for a diagnostic check (my time off from work), but no parts and cannot fix it if the brake hose is leaking, my rear view camera is acting up at least on a weekly basis, can be at times more often then that, and they do not have the parts, also Ford is NOT making the parts at this time per warrentary employee at the dealership. ???? so consumer safe... Read more

Incident date: Dec 31, 1969

My rear window shattered spontaneously

Incident date: Dec 8, 2025

I am writing to formally a repeated mechanical failure involving the HVAC evaporator systems in two Volvo vehicles that I purchased within a few months of each other. The vehicles involved are: • 2019 Volvo XC90 T6 Momentum VIN: [XXX] Purchased: November 2024 • 2020 Volvo XC60 T5 Momentum Purchased: January 2025 Within a six months apart, both vehicles suffered complete air conditioning sy... Read more

Incident date: Jan 12, 2026

Diesel exhaust fluid tank heater malfunctioned and meted tank and connectors.

Incident date: Jan 15, 2026

Back window glass exploded into car and onto garage floor. Had just started car and put in reverse when loud explosion occurred and stopped the car to inspect. Found entire back window shattered and pieces resting inside car trunk, rear seats, and garage floor. Insurer had Safelite come to replace the window but technician could not complete the replacement since the black plastic wiper motor pl... Read more

Incident date: Jan 21, 2026

The instrument cluster within the dashboard cuts out in cold temperature preventing you from seeing your fuel, mileage, as well as oil life. It was inspected by 2 different dealerships and was told its a common problem with the Hrv's This is a common occurrence with this vehicle.

Incident date: Oct 1, 2025

Backup camera screen does one of the following when put in reverse Screen turns black or freezes or Turns blue when car is put in reverse. This happens daily many, many times. If I turn off the car for approximately 5 minutes it may clear up and then happen again within 30 seconds. This is a safety hazard and will cause an accident or fatality.