Consumer Safety Complaints

Incident date: Jan 24, 2026

Car check engine light came on, I came home parked the car, in about 5 minutes the cars embarked in flames, the car burned down to the ground. The safety of my entire home (flames caught onto house) and neighbors home was at risk. The burning car was inspected by Fire Chief of Christiana Fire Company

Fire

Incident date: Jan 8, 2026

Recall 68C has NOT been remedied on my 2021 Jeep Wrangler 4xe (VIN [XXX] ). Details are as follows: Recall: Battery / high-voltage system (Recall 68C) Status: Failed battery test, vehicle held at dealer Delay: Quoted 4–8 weeks waiting for replacement battery Impact: Vehicle unusable / safety-related immobilization Mileage: 34,000 Dropped off: [XXX] CJDR on January 8, 2026 INFORMATION REDACTED P... Read more

Incident date: Aug 1, 2025

Backup camera picture is distorted if it works at all. There is a recall on this part (25v695). Contacted dealership and said that it only pertains to a mustang for this month.

Incident date: Jan 16, 2026

No incident yet, but the frame is rotted.

Incident date: Jan 23, 2026

This is a new vehicle with around 800 miles purchased in early December, 2025. I started the vehicle and let it warm up at least 10 minutes. I was able to drive to my destination around 5 miles from home. 20 minutes later when I planned to drive home, many dashboard lights came on with some flashing and one beeping. Vehicle started but was cold and limp. Would not accelerate beyond around 20 m... Read more

Incident date: Nov 26, 2024

Upon purchasing the vehicle I noticed the windows do not go down and up properly but rather get stuck in both the down and up position. I consider this a hazard because I'm the event of an accident if the website is the only way out it does not operate and also when driving the ability to wind up your windows keeps you safe from dangerous persons who may be inclined to reach through the window to ... Read more

Incident date: Jan 23, 2026

I was driving down the freeway and all of a sudden there was a spontaneous, loud-bang, and explosion-like shattering of my moonroof/sunroof. I didn't know what happened initially but heard glass shards sliding around the roof. I slid the cover slightly open and could see the shattered glass. I drove home and discovered a hole in the glass. Im attaching pictures of what I saw. I got home and search... Read more

Incident date: Jan 14, 2026

I was involved in a low-speed collision at a residential intersection after stopping at a stop sign and beginning to proceed. Going under 5 mph, I braked immediately, but contact occurred. Despite relatively minor front-end damage, the driver steering wheel airbag and driver knee airbag deployed. The passenger front airbag did not deploy, and no side or curtain airbags deployed. There was no sign... Read more

Crash

Incident date: Dec 26, 2025

Rearview camera stop displaying image for 24 hours.

Incident date: Jan 6, 2026

I received a recall on my 2022 ford f150 vehicle stating that the wheel end hub bolt in the rear axle may become loose or break. Continued use of the vehicle can cause damages to other vehicles and/or cause crashes. I tried to have this repaired when I received a recall notice back in November 2025 but they were unable to help. I dropped my vehicle off on 1/6/26 for recall repair and they are tell... Read more

Incident date: Jan 15, 2026

I am submitting a safety complaint regarding my 2021 Jeep Renegade. In cold weather, the driver’s door will not latch shut and can open by itself while driving. The door may appear closed but fails to remain secured, creating a significant safety risk. An authorized Jeep dealership inspected the vehicle and confirmed moisture intrusion affecting the latch and release cable. They recommended rep... Read more

Incident date: Jan 16, 2026

IN THE EQUINOX LT, VIN [XXX] , THE TELEMETRY MODULE HAS AN ISSUE PER THE DEALERSHIP. THE VEHICLE LOSES POWER DUE TO THE TELEMETRY MODULE ISSUE. THE PART IS ON ORDER AND AS OF JANUARY 16, 2026. IT WILL TAKE 4 TO 6 WEEKS TO ARRIVE. IN THE MEAN TIME I HAVE HAD TO CALL ROADSIDE ASSISTANCE TWICE IN TWO WEEKS, AND THE VEHICLE HAS BEEN JUMPED 3 TIMES IN THE PAST TWO WEEKS. HOWEVER, THE VEHICLE HAS BEEN T... Read more

Incident date: Dec 24, 2025

There is NO emergency release button and light inside the frunk (front trunk) of my Tesla Model Y Performance 2026.

Incident date: Jul 1, 2025

Open recall with no anticipated date of being fixed. The second row seats are unsafe for passengers which makes the vehicle unusable for a family.

Incident date: Mar 11, 2025

Back window leaks down onto electrical compents and causes mold behind rear seat, plus staining mold on headliner

Incident date: Dec 1, 2025

**Upon request, all failed components can be inspected anytime for any reason. From this date (01/23/26) forward. If any repairs or replacementa had been rectified by Ford, receipts of the repair(s) will be provided regardless. I cannot recall exactly when these issues started so my ball park is 5/11/22. That is literally 2 years of driving the car from the show room. I was getting some lights ... Read more

Incident date: Dec 17, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a failure of the high-voltage battery control system (Battery ECU / main battery control module), resulting in loss of propulsion. The vehicle is currently at an authorized Toyota dealership and is available for inspection upon request. How was your safety or the safety of o... Read more

Incident date: Dec 29, 2023

Vehicle doesn't work properbaliy

Incident date: Jan 20, 2026

The rear windshield shattered out of nowhere while parked outdoors on a cold day (<20 degree weather). There was no impact involved in the shattering. Dealer stated that I must go through insurance in order to get rear windshield repaired. Upon further searching this is a problem that is common with the Acura RDX model from years 2019-2023 there was even a Technical Service Bulletin (TSB) on May ... Read more

Incident date: Jan 22, 2026

i was driving down the road the front piece of the grill flew off the truck and hit my windshield, then flew into oncoming traffic.

Incident date: Jan 23, 2026

Extreme glare from the hud when the sun is to the rear of the vehicle. Moves back and forth as your driving. This is very distracting because of its extreme brightness. Brighter the sun brighter the glare.

Incident date: Jan 22, 2026

This unit is a cutaway Sprinter converted to a class C RV by Dynamax Corporation. I discovered a propane leak and in tracing it down, found that Dynamax had run their main propane delivery over a flexible hose. This hose was improperly protected from being damaged by poor installation process in that the hose was strapped to a cross member under the unit without consideration to protecting the s... Read more

Incident date: Jan 8, 2026

I own a 2024 Jeep 4xe in Alabama with approximately 9,000 miles. The vehicle was towed to a dealership due to safety concerns related to active recalls, including Recall 68C involving the high-voltage battery, as well as a second engine-related recall for which no remedy has been issued. The vehicle was checked in and a repair order was opened. Dealer diagnostic notes indicate trouble codes rela... Read more

Incident date: Jan 21, 2026

[XXX] My Car was stolen from this address. The thieves were able to bypass security system. The thieves were able to bypass the factory security system and/or alarm. I reported the incident to the police.They did not hand me a report number but took my information and want this complaint documented as a potential security system issue. The keys were in my possession, and no modifications were ma... Read more

Incident date: Dec 4, 2025

My 2017 Lincoln MKZ experienced a sudden and severe engine failure consistent with the known Ford/Lincoln coolant intrusion defect affecting 1.5L, 1.6L, and 2.0L EcoBoost engines. While driving, the vehicle began losing coolant with no visible external leak, followed by rough running, misfires, and complete engine shutdown. The vehicle became inoperable and had to be towed to a Ford dealership. At... Read more

Incident date: Jan 23, 2026

Back glass exploded when driver door was shut. Upon further research, this is a reoccurring problem with most Nissan Rogue models.

Incident date: Sep 9, 2025

ICCU Unit went bad in 2025. Car totally dead. Jumped, taken to dealership, about 1 week to fix ICCU and blown fuse. A couple months later car totally dead again. Now bad battery. I am concerned about driving anywhere now. Was stranded last time it totally died. 75 year old female, should not have to pay $699 a month for iffy Ionic 5 and rent a dependable vehicle if I travel to visit friends... Read more

Incident date: Jan 10, 2026

There is open recall for 2017 ford fusion coolant leak that may lead to vehicle fire i have the same issue with my 2017 ford fusion but my vin is not flagged now I’m scared to drive the vehicle

Incident date: Jan 1, 2023

**Subject:** Request for Investigation – Dodge Durango Taillight Water Intrusion and Safety Hazard To Whom It May Concern, I am writing to formally request that the National Highway Transportation Administration (NHTSA) investigate a widespread and potentially dangerous manufacturing flaw affecting Dodge Durango vehicles. Both my vehicle and a significant number of other Dodge Durango owners h... Read more

Incident date: Jan 23, 2026

GAS TANK SHIELD HAS ROTTED DUE TO GALVANIC CORROSION AS THE FUEL TANK SHIELD IS BOLTED ONTO AN ALUMINUM HEAT SHIELD. THE PAIRING OF THESE TWO DIFFERENT METALS HAS CAUSED THE SHIELD TO BECOME UNSTABLE AND IS PART OF HOLDING THE GAS TANK ITSELF IN PLACE. EXTREMELY UNSAFE.

Incident date: Jan 22, 2026

The liftgate has randomly started closing on me while I'm loading groceries at least 3 times in the past year. Every time it has hit me in the forehead with enough force to cause intense pain for several days. Otherwise, it works normally so there is no way I know to intentionally reproduce the issue. It has not been inspected because, again, it has happened like 3 times in the past year. Very pai... Read more

1 injured

Incident date: Jan 16, 2026

I was parking vehicle & noticed from center console burning smoke coming from heater vents & middle console. I turned it off right away, waited a while & it stopped, driving at 60mph a back & forth forward & back hesitation or vibration. Shifting back & forth, No check engine light, but I feel that this vehicle has the recalls that are listed for this same year model & it has never being corrected... Read more

Incident date: Jan 20, 2026

Our Jeep has a nation wide battery recall (2023 Jeep Grand Cherokee 4xe) and we brought it in to be fixed. They said that it will take 6 weeks - months (they dont know) when the updated battery will be ready. They are saying we need to rent our own car as we wait, and we shouldn't take it home to drive because it's too unsafe and a liability. We have spent hours on the phone with Chrysler, Jeep,... Read more

Incident date: Mar 1, 2025

This complaint is not about the fuel injector. It is about door hinges, Customer Service Program 23B56. I have been trying to get Lithia Ford of Roseburg, OR to fix it for 10 months and they will not. The door hinge makes a loud popping noise and I am afraid it will come off soon. I received a recall notice shortly after I purchased the car from another dealer. Lithia is the only Ford dealership i... Read more

Incident date: Jan 20, 2026

I am filing a safety complaint regarding a dealership-provided loaner vehicle that had an open safety recall at the time it was issued to me. On Tuesday 1/20, I received a loaner vehicle from Beaver Toyota in Saint Augustine, Florida while my personal vehicle is being held due to a recall. The loaner was a 2025 Toyota Sienna. I was not informed of any safety recalls at the time the vehicle was pro... Read more

Incident date: Dec 31, 2025

My wife and I were driving to the dealer to have a safety recall service performed on her Jeep Wrangler 4XE. We had just merged onto the highway, I was in my car, behind my wife in her Jeep. Less than a mile onto the highway, my wife suddenly slowed down and moved to the right lane. As she moved over to the right lane, I saw her front tire violently wobbling back and forth. We slowed down to 3... Read more

Incident date: Jan 8, 2026

My cvt transmission carrier bearing has went bad in my vehicle. Not only have these bearings been one of the main conplaints, this vehicle has several recalls. And which the recall for the precondition system has went bad in mine months ago. I was driving home when suddenly my car got hard to drive n their were very loud noises. Got it looked at and was told it was that bearing. That u can not aff... Read more

1 injured

Incident date: Oct 31, 2025

Vehicle: 2021 Chevrolet Silverado Issue: Infotainment system failure after GM‑pushed OTA update Description of Problem: On 10/31/2025, my vehicle’s infotainment system attempted an over‑the‑air software update. The update failed and the screen has been locked ever since, displaying only the message: “Update Failed – Return to Dealer.” As a result: - I cannot access any settings (cloc... Read more

Incident date: Mar 16, 2025

Ford does not have the parts to repair my car; my rear camera gets fuzzy at times

Incident date: Dec 19, 2025

I purchased this vehicle new in June 2020. Since January 2022, it has experienced recurring water intrusion into the passenger cabin during heavy rain. Water leaks from the ceiling around the overhead console near the front reading/map lights. During heavy rain, water pools and causes the interior lights to turn on unexpectedly while driving. Generally, the lights cannot be turned off or immediate... Read more

Incident date: Jan 22, 2026

I was parking and my passenger side shaft broke

Incident date: Jan 8, 2026

Rear Door automatically opens randomly. This feature is configured to be disabled through the onboard settings.

Incident date: Dec 1, 2025

Blown head gasket, it is available for inspection. The engine overheating could’ve left me and my family stranded. The problem has not been confirmed by anyone. It also has not been inspected yet either. There were no other indicators lit on the dashboard other than the check engine light.

Incident date: Sep 7, 2023

My vehicle was clean title but then it was considered salvage title, it was involved in a car accident on 9/07/2023 . I never knew about the recall because I am not the first owner. how i found out about the recall was because I have to do brake and lamp inspection and it failed on 10/09/2024 so I took the vehicle to Hayward Mitsubishi on 10/15/2024 to get the recall fix and since then they have n... Read more

Crash

Incident date: Nov 4, 2024

Description of Incident / Failure The vehicle’s center infotainment/display screen malfunctioned and became partially inoperable. The left side of the screen displays vertical colored lines, while the remainder of the screen is dark/black and unresponsive. As a result, the backup camera display is no longer visible, and touchscreen functionality is severely limited or unusable. Component or Sy... Read more

Incident date: Jan 20, 2026

My 2020 Kia Soul is suffering catastrophic engine failure from a known safety recall defect involving the piston oil rings. I received a safety recall notice from Kia on July 5, 2021 warning that defective piston oil rings could cause engine damage and engine fires. I brought the vehicle to a Kia dealer for recall service on July 5, 2021 and again on February 1, 2022 for the same safety recall. K... Read more

Incident date: Jan 16, 2026

On 1/16/2026, while operating my 2017 Ford C-Max Hybrid in the Bay Area, the vehicle displayed a low tire pressure warning. Shortly thereafter, the vehicle experienced a rapid mechanical or electrical failure that required me to safely pull over and exit the vehicle. Upon exiting, I observed smoke followed by open flames originating from the vehicle. Emergency services were contacted immediately, ... Read more

Fire

Incident date: Sep 1, 2025

the lug nut caps will not come off and no tire store in our area can get them off without charging an arm and a leg. what if we were on the road with a flat tire? my husband is [XXX] and i'm [XXX] . there is no way we'd be able to get the wheel off to change it. what if we had no cell service and a driver who is a criminal stops to "help". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM... Read more

Incident date: Jan 11, 2026

Rearview Camara assist works then quits and the duel heat only works on the driver's side and blows cold air on the passenger side and it smells like it's getting exhaust in the car ?but the fan motor is working fine and so does the AC!

Incident date: Jan 4, 2026

When i drive my 2011 Chrysler 200 , When i got weight or put passengers in the back seats or weight in the trunk the rear of car sways or make excessive jerks to the right and left, even on dry surfaces . Also , makes a loud cracking or popping sounds even when it is a small bump . It feels like the rearend is falling out . All... Read more