Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 117,775 complaints - component: UNKNOWN OR OTHER

Incident date: Oct 31, 2025

My 2018 Chevy Volt started making a creaking and clanking noise when driven at low speeds. Dealer diagnosed the problem as being the rear shocks and bushing. Replacing these did not fix the problem. Not sure if this is a safety issue or not.

Incident date: Jul 6, 2026

The seals in the transmission to the drive train have leaked twice now middle of a stop and disabled vehicle , it's not inoperable if you put transmission fluid in it but theres no reason to tear it up as it does work if the seals were corrected.

Incident date: Jul 6, 2026

2019 Toyota Camry with UA80 8-speed automatic transmission experienced complete transmission failure. Vehicle was diagnosed by a mechanic confirming transmission failure. Toyota was contacted for goodwill assistance under case number 260701001190. Toyota has missed multiple promised supervisor callbacks and has not resolved the matter. This transmission is currently the subject of three federal cl... Read more

Incident date: Jul 6, 2026

My engine seemed to be consuming oil way to much I had to do a oil change at 61,000 recommend by tire plus but at 58,000 is when I had to change my oil I also noticed there is a buring smell and its also been leaking oil at times I went to get it checked out by a mechanic at tireplus but they also they are seeing that the oil consumption was not normal and they recommend a possible recall for it b... Read more

Incident date: Jun 30, 2026

-After turning the car on and driving a short distance, the driver dashboard made a warning sound and flashed a warning about my 'ignition system' turning itself off. After that, the entire dash (the speedometer, gas gauge, the infotainment system, the internal climate controls, etc.) went blank. The warning told me to immediately pull the car over and turn it off. Because of this, the car's exter... Read more

Incident date: Jun 11, 2026

Screen with odometer, gas gauge, mpg, etc has been failing. Makes it difficult to get service and warranty coverage on repairs, tires, etc due to not knowing mileage at time of service. Also makes it difficult to know how much fuel is in the vehicle, with risk of running out of gas causing operation and safety issues. Vehicle is available for inspection upon request. Has been confirmed by dealer a... Read more

Incident date: Jun 25, 2026

I was driving on my way into work on highway 169 Northbound going 65 mph in the left lane with nobody in the front of me, and nobody to the right of me, and head a loud popping noise, turns out that my windshield cracked. It started as a 6"-8" crack, and then it grew across the entire windshield over a couple of days. The crack is on the inside of the car, not on the outside, which means that it d... Read more

Incident date: Jul 5, 2026

The rear view mirror backup camera continues to stop working and occasionally camera shows everything 280 degrees upside down. this is a MAJOR safety issue !!!!!!

Incident date: Jul 5, 2026

The welds that hold the catalytic converter and exhaust pipe together have pinhole leaks. The hose that connects to the exhaust system is also failing. This has been confirmed by the Chevy dealership we took it too. No warning lights were triggered. We heard a rattling noise after having a prior hose replaced. One week later we were back at the same dealership. At this appointment they discovered ... Read more

Incident date: Jun 30, 2026

It has now been 1 year since the recall 25V455 was issued for my 2021 Ford Bronco. I use my Bronco for business but due to the recall, it has been unable to be used due to legal reasons in my state. I have lost thousands of dollars from the vehicle sitting and Ford continues to fail to provide a timely remedy. The date of the recall being issued has been pushed back over a dozen times and now show... Read more

Incident date: Jun 30, 2026

The interior trim has many problems affecting safety. 1. Plastic chrome trim reflects blinding sun in my eyes. 2. Dash finish reflects severely onto the windshield, cannot see clearly. These are extreme safety issues. I believe GM should provide fix kits in a recall before someone is killed. And required design standards for this. Note: the camera lessens the glare in the attached pictures

Incident date: Feb 10, 2026

The vehicle suffered a sudden Drivetrain Malfunction and severe engine overheating while driving, resulting in a physically snapped camshaft and extensive iron shaving contamination in the oil pan (catastrophic engine failure).Ten months ago, an authorized dealership performed the official BMW Water Pump Safety Recall (NHTSA Campaign 24V608000). The vehicle has an active history of drivetrain malf... Read more

Incident date: Mar 23, 2026

I had simply shut my drivers side door and the rear windshield had exploded. Vehicle has less than 4,500 miles.

Incident date: Mar 10, 2025

On February 15, 2025, Rivian performed Field Service Action FSAM-1507 on my 2024 Rivian R1T at 11,590 miles. Hub-to-knuckle fasteners were found loose in four structural locations. This was identified as a safety-related field service action. A second field service action, FSAM-1678 (front halfshaft NVH washers), was performed November 3–4, 2025. I am reporting both actions to create a federal... Read more

Incident date: Jul 4, 2026

Acceleration issues. Started once put in drive didnt want to accelerate, acceleration issues now at higher speeds while driving

Incident date: Jul 6, 2026

When driving, the rear passenger interior trim cup holder heats up to an unsafe temperature. The vehicle was in the shop for 4 weeks and I was told this is normal and it was because of radiant heat from the axel/wheel well. After driving approximately 100 miles, I used a temperature gun to screen the area. The hotspot was 126 degrees, with temperatures around in ranging from 77-85 degrees. ... Read more

Incident date: Jun 6, 2026

I contacted a Ford Dealerhip for recall work on XXX. There are multiple outstanding recalls on this VIN, and the dealership refused to make the required repairs. The dealership's name is [XXX] @ 22702 TX-249, Tomball, TX 77375. I have supporting text message correspondence substantiating my claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Apr 22, 2026

The trunk does not open. The lift gate error message comes on. The lights stay on longer than they should and the battery is drained. This all resulted after the b pillar flew off on the high way. I have had duct tape on my car for over a year and unable to access the trunk.

Incident date: Jun 10, 2024

We purchased a brand new 2025 Honda Odyyssey in Nov. 2024. Within a couple months of owning our new vehicle we began having issues with the Auto Idle Stop system. The vehicle will not turn back on at random when stopped at any time when driving. This is a huge safety risk as this has often happened while stopped at a light. It’s also happened when in the drive through. Essentially any time stopp... Read more

Incident date: Sep 23, 2025

Thermo Control Valve (TCV) causes a check engine light to come on and disables eyesight issue started May 29, 2026. The check engine would go on and off. Now it just stays

Incident date: Jun 10, 2026

I am writing to report a potential safety defect on my 2022 Ford F-250 Super Duty. Since purchasing the vehicle new, the hole in the towing receiver where the pin inserts has ovaled out while towing. On a recent drive, this caused the hitch pin to shift, knocking out the cotter pin that secures it. This created a dangerous situation where the trailer could have disconnected. I contacted the dealer... Read more

Incident date: May 17, 2026

On May 10 a lighted wrench appeared on the instrument panel. The car felt as if I was loosing power. May 12 I got in the car, the wrench and check engine lights were both on. Called the dealer service department. They told me the car is not safe to drive as it cannot accelerator and will go into "limp mode". After having it towed to the Lincoln dealership, I was told the turbo in the engine failed... Read more

Incident date: Oct 1, 2024

"I have a Tesla Model Y that experienced what looks like a steering malfunction, with documented data and repair records already in hand. "While driving our 2024 Tesla Model Y when the steering wheel suddenly turned itself, hard left, and driver couldn't regain control. The car went up a hillside, between a utility/ electricity pole and an electrical box, coming to a stop just inches from the pole... Read more

Incident date: May 5, 2026

The vehicle experiences recurring, uncommanded high-speed steering "lurches" where the Lane Keep Assist (LKA) system initiates aggressive, sudden steering inputs at highway speeds (65+ mph). These inputs force the vehicle out of its lane and require immediate, significant manual driver counter-steering to prevent collisions. These events occur without warning, despite no perceived environmental tr... Read more

Incident date: Nov 24, 2024

AIR CONDITIONER SEAL AND COMPRESSOR PROBLEM CONFIRMED BY BOTH YES...DEALER AND INDEPENDENT REPAIR SHOP NO WARNING...APPROXIMATELY JUNE 10 2026 A/C COMPRESSOR HAS DIED TWICE IN 28000 MILES. ONCE AT 10200 MILES AND AGAIN 18000 MILES LATER. OUT OF WARRANTY BOTH TIMES. THERE ARE SERVICE BULLETINS ON SEAL BUT NOT COMPRESSOR. THE FAULTY SEAL EVENTUALLY DESTROYS COMPRESSOR SO THE SERVICE BULLETIN IS A H... Read more

Incident date: Jun 1, 2023

Rear Suspension cross- member. Extensive corrosion hidden behind stone guard trapping dirt and moisture. I would not have known the rust was there if the stone guard had not come apart from the cross member I cannot trust the safety of this vehicle until it is repaired Audi requires a dealer inspection at the cost of the consumer. Audi Suspension cross member components are the same for many mode... Read more

Incident date: Apr 1, 2026

Stolen radar sensor on Honda CR-V. Thief able to unscrew without causing any damage. Resulted in multiple sensor warnings (brake system, cruise assist, lane departure, power steering, etc.).

Incident date: Jul 3, 2026

1st incident: Vehicle was unable to accelerate when attempting to speed up on freeway entrance ramp- high RPMs while continuing to decelerate and eventually vehicle would not move at all anymore. The driver assist system continued to activate the brakes due to high RPMs even though the vehicle could not accelerate. Very unsafe driving conditions on a busy freeway as the car could not go faster tha... Read more

Incident date: Jul 5, 2025

While shifting my vehicle from Park, a "Service Transmission" warning message appeared on the dashboard. The warning would illuminate and then disappear, but the vehicle continued to shift into the other gears. At the time the issue occurred, my truck had only 47,000 miles. I brought it to Blasius Chevrolet in [XXX] on XXX, for diagnosis. The dealership determined that the Transmission Control Ass... Read more

Incident date: Jul 5, 2026

The AC system blowed hot air. There's must be a problem with this model because my friend also have the 2021 BMW X5 and its AC also have problem. We're suffering from this due to Manufacturing defect.

3 injured

Incident date: May 1, 2026

While driving roughly 15 MPH, my car displayed emergency messages, brake applied automatically by the vehicle and the power steering failed. In order for me to get out of the way of traffic in an intersection, I had to veer to the opposite side of the road passing oncoming traffic. The following lights were displayed "TSA, Hill start assist problem vehicle may roll upon brake release, Vehicle Stab... Read more

Incident date: Jul 3, 2026

The touch screen monitor which controls the audio system, navigation, phone, and other car systems has delaminated. It turns on and off, makes phone calls, switches car systems like the audio, and turns off navigation. At best, it is a very annoying distraction. At worst, it is a safety issue when the screen is making emergency phone calls, canceling navigation, or turning on and off constantly an... Read more

Incident date: Jun 8, 2026

Got into the Truck on Thursday 7/2/26. When I shut my door I heard what sounded like something falling out of the bed of the truck. When I got out to investigate I realized the back glass of the truck had shattered and was laying in the bed of the truck. There was no indication of vandalism, the glass had pushed out from the inside, apparently related to the recent high heat in my area. i parked t... Read more

Incident date: Jul 1, 2026

My windshield on the 2027 Telluride cracked with a small rock that almost sounded like a bug instead of a rock. My other cars have gotten hit with rocks that sound 10 time loader and the windshield does not crack. I think KIA is still putting windshield that are not safe on their new cars. I am certain that anything hits this windshield will cause it to crack again. I am hoping that it was just a ... Read more

Incident date: Jan 2, 2025

When I am stopped at a red light, the auto shutoff is activated, and when I lift off the brake and try to accelerate forward at the green light, the vehicle stalls for about 15 seconds, leaving the driver and passengers vulnerable to a car accident. One of the passenger seatbelts triggers the "no seatbelt" alarm, even when the passenger is buckled. If no one is seated there, there is no alarm. T... Read more

Incident date: Jun 17, 2026

Brakes feel squishy again, feels like it won’t stop, vehicle leak, tpms light on

Incident date: Jul 4, 2026

In 2018 shottenkirk desert lexus marked two recalls as completed but also simultaneously typed in a note saying "customer declined worked and is out of town" The original part number and quantity fields are left blank. The dealership was paid for these items. I do not have anywhere in the vehicle history after that date showing any recalls were addressed. The recalls are the airbag which is a saf... Read more

Incident date: Aug 14, 2025

The front sunroof on our 2023 Hyundai Palisade shattered without any impact and caused a huge explosive sound. When we went outside the car to see if there was any rock or debris, there was no sign of any rocks or debris which caused the front sunroof of our car to shatter. The glass from the shattered sunroof could have possibly hurt us seated in the front seat or could have injured our one year ... Read more

Incident date: Jul 2, 2026

Rear hatch window spontaneously shattered for no apparent reason. Car was parked in a Florida parking lot, no use of rear hatch and no use of rear defroster. I understand there is a potential class action lawsuit for the Ioniq 5 model years 2022-2025 for this problem.

Incident date: Feb 21, 2026

The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely dangerous because one if I need access to my spare I can't get to it. Also if there was a crash and someone had to pull me or my child out through the back we can not get out. Especia... Read more

Incident date: Jul 4, 2026

Auto idle stop feature causes vehicle to shut off completely at red lights and stop signs. This is very dangerous as cars can be coming up behind us in stop and go traffic. Has happened multiple times since we purchased new vehicle in Feb 2025. Vehicle has been serviced by Honda dealership but problem persists.

Incident date: Jun 27, 2026

I’m not sure what it’s called, but the entertainment system where the touch screen is for radio, has ghost touches when the weather gets warm. Over the winter, this never happens. But during the summer, the screen starts glitching out and if I have gps going, this is a real safety issue because the ghost touches change the screen and I don’t know where I’m going. And it’s very distractin... Read more

Incident date: Jul 3, 2026

Hello, I recently purchased this vehicle used. Within the past two weeks I’ve had some concerns. The hood latching mechanism is not reliable. If you try to open the hood it has been not opening completely and gets stuck. If you keep pulling the opening lever it barely works to open and or close the hood. Today the hood would not close completely and the whole lever stopped working, becoming jamm... Read more

Incident date: Jun 15, 2026

Intermittent power steering loss, when I turn van off and back on and go in reverse it stops sometimes.

Incident date: Jul 5, 2026

At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident

1 injured

Incident date: Jun 19, 2026

For more than three months, my Audi Q6 e-tron has been sitting at the dealership with an unresolved issue that they have failed to diagnose or repair. This prolonged inaction is unacceptable, and the near-total lack of communication or meaningful updates only compounds the problem. It is alarming that a premium vehicle equipped with advanced safety technology remains inoperable for such an extend... Read more

Incident date: Apr 13, 2026

Replaced batteries, and power steering went out, it put my vehicle out of alignment... I tried getting an alignment at local Firestone. Told me they could not connect to the angle sensors and that I need to get a new rack and pinion

Incident date: Jul 5, 2026

While driving the vehicle became extremely difficult to stop I was advised that the Vacuum booster pump was broken and it needed to be replaced. This was first completed 09/24/25 by Gateway tire and service center. I was advised that there was a service bulletin for the issue. Then I have had the same thing happen and I returned the vehicle to the same repair shop and I was advised that the Vacu... Read more

Incident date: Jul 2, 2026

My oil plug fell out of my jeep. Within minutes all of the oil had splattered underneath and the back of the jeep. The oil lamp went on in my jeep. From the time the oil warning came on to the seizure of the engine was a couple minutes. The jeep went into protection mode or would not allow me to go over 25 minutes. I saw the engine light come on and went straight to Mobil1, the closest place... Read more

Incident date: May 23, 2026

Car shaking, oil is burning , and drive hard. Engine and, oil light is now appearing.

Previous 1 2 3 4 5 ... 43 44 45 ... 2355 2356 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog