Consumer Safety Complaints

Incident date: Jan 24, 2026

I have had my DEF system in my 2025 Ram 2500 Freeze twice now, I live in an area that drops below 12 degrees in the winter. I took it to the dealership the first time and they said the whole thing was frozen solid. I had to pay $365 since it is not covered under warranty for them to completely thaw it out and put new DEF in the tank. 7 days later it froze up again. The Service DEF System message s... Read more

Incident date: Jan 30, 2026

the rear manual tailgate has opened 3 times while the vehicle was at highway speeds and the doors would be locked. the latest incident happened on 1-30-26, at highway speed (70mph) the tailgate opened completely without warning. the indicator on the dash did light up and an alarm did sound. I had been on the road approximately 10 miles without incident before that. this was the third time this... Read more

Incident date: Jan 30, 2026

This is a complaint of Sheridan Ford in Wilmington DE specifically refusing to complete the recall without my paying out of pocket. Manufacturer Recall Number24S59 NHTSA Recall Number24V684 was left incomplete because they demanded I pay for a "diagnostic" fee on a known safety issue - this dealership is taking advantage of a saftey recall that is required to force customers to pay

Incident date: Oct 18, 2025

I purchased a 2023 Chevy Tahoe in Oct 2025. Since then, I have been trying to figure out how to set up the myChevrolet app. The OnStar button doesn’t work so I called OnStar. After multiple calls, they told me that the account is linked to the previous owner and can’t be transferred because of a faulty telematics communications module. The faulty module is also causing the clock to run slow, w... Read more

Incident date: Dec 10, 2025

When I drive over 65 mph, I feel the car lose stability, and sometimes I feel those movements in the steering wheel. Also, it doesn't show the actual tire tread depth. In addition. And there is a burning smell.

Incident date: Jan 9, 2026

Reversing in our driveway, backing in with the trailer to store it. Backing up hill, the truck stopped moving. I applied additional pressure to the accelerator to get the truck moving again. The truck lurched backward suddenly enough that the rear tires broke traction loudly. Before I could stop the truck, the trailer struck the corner of the house, causing significant damage.

Incident date: Jan 24, 2026

Rear windshield exploded without anything to promote this. There was not any rocks or pebbles that hit it, the glass just shattered.

Incident date: Jan 30, 2026

When driving my vehicle would not go over 31 MPH. Had to turn the vehicle off then restart to get it to clear.

Incident date: Jan 29, 2026

We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blower going etc but speed was dropping to 0 quickly. We were in a small town so we could pull over but had it been a highway it could have caused major issue pending what lane you were in. There was no warning, no sign like a check engine light nothing. I got out and checked the engine... Read more

Incident date: Jan 29, 2026

The tire pressure has also been varying quite a bit with inconsistent levels across all tires since purchase over the past 3 months.

Incident date: Jan 14, 2026

SUBJECT: Sabotage of Safety-Related Engine Test via Unauthorized Modification DESCRIPTION: While my vehicle was undergoing an official manufacturer oil consumption test for a potential engine replacement warranty claim, a dealership in Lincolnwood, IL damaged the oil pan threads. Instead of a proper OEM repair, they installed a non-standard, oversized self-tapping "KKB" bolt without my knowledge ... Read more

Incident date: Dec 31, 2025

About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.

Incident date: Jan 4, 2026

The above vehicle was rented to my wife from Avis location at Bradley Airport in Connecticut from January 4th,we had it until January 12th before learning about the recall. Avis swapped the vehicle for use when learend about it, but have not refunded us for the days of diving with a recalled vehicle.

Incident date: Jan 29, 2026

I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times

Incident date: Jan 26, 2024

Center piece of steering wheel is cracked

Incident date: Dec 29, 2025

The hood release latch fails during normal operations rendering the engine compartment inaccessible and constituting a safety issue.

Incident date: Jan 20, 2025

Serval warning lights come on in my vehicle I’ve have seen this happen in other models of this car and nothing has fixed it. Car drives fine.

Incident date: Jan 16, 2026

The Integrated Charging Control Unit (ICCU) component of the 2025 Hyundai Ionic 5 with less than 6 months and 5,081 miles of driving failed. This failure was noted by the warning systems in the car indicating car needed to be stopped and not driven. (Photo attached in later section) Further information indicated a very limited distance to drive before complete car shutdown late at night. The I... Read more

Incident date: Jan 26, 2026

I was driving on the highway when my sunroof suddenly shattered out of nowhere. There were no vehicles directly in front of or beside me, and the weather was clear. The sound was extremely loud, sounded like a gunshot and it happened completely out of nowhere. There was no visible impact from rocks or debris. Instead of a small crack, a large hole was left in the sunroof. This appears to have been... Read more

Incident date: Jan 28, 2026

Driving up a slope of about 20-30 degrees gradient of a straight lane going into a private parking lot. Braked and decided to make a 3-point turn to get back out. There was no traffic in the lane. Put gear on reverse while on the slope with the vehicle pointing in the up direction of the slope. Vehicle suddenly surge backwards, accelerating. Vehicle sped down the slope and crossed a street. Could ... Read more

Incident date: Dec 20, 2025

this vehicle was delivered to me on Sept 1, 2025 / i have been back to the dealership a few times regarding the front windshield is totally scratched up this had to happen from the windshield wipers the issue is that when i drive into the sun the glare from all the scratches is annoying the second issue that hyundai cannot fix is that the app on the phone has stated since day 1 that the cars veh... Read more

Incident date: Oct 29, 2025

2021 Subaru Ascent (VIN#***). Water found dripping down both second row seatbelts on multiple occasions during or following heavy rain, accumulated into mold growth on the carpet in front of second row seats to the front of the 3rd row seats (cargo area dry, front footwells dry). Authorized Subaru dealer technician report (dated 10/29/25 and 12/3/25 copy pasted into email) explicitly documents 'co... Read more

Incident date: Aug 11, 2025

You have a recall for chryslr 200 2015 for intermittent starting and stalling caused by faulty PDC connector. NHTSA. My car is doing exactly that but its not under the recall why not? It had done this gor the last 4 months

Incident date: Nov 13, 2025

I purchased the 2022 Lexus RX 350 used a couple of months ago. While driving down the highway the instrument panel went blank. I was terrified. I continued to drive not knowing what speed I was driving. The instrument panel went panel came back minutes later. Another incident occurred when the car was parked in my driveway. I turned on the engine and the instrument panel was blank. No numbers ... Read more

Incident date: Jan 28, 2026

I was backing out of my driveway and I went about ten feet and my vehicle stopped i then put it in drive and it wouldn’t go anywhere ,i then put back in reverse and it wouldn’t go backwards either i shut the vehicle off and called triple aaa to get my vehicle towed.while I was waiting I started it up again and the i saw lit up on my dashboard Awd malfunction so I shut it off again.the tow comp... Read more

Incident date: Jan 8, 2026

Snow sticks between the rim and brake when I am driving causing vehicle to majorly shake. I can not manually reach in this area to remove the snow This is a hazard when I am driving on a thruway or country roads. The dealer does not know why this is sticking so badly.

Incident date: Jan 29, 2026

I received a safety recall on my vehicle in October, and it is now almost february and there is still no remedy. This safety recall is the Transmission Shift Cable A0C. The recall states: "This can cause an unexpected and unrecoverable loss of PARK function and/or vehicle movement in an unintended direction which can cause a vehicle crash without prior warning and/or injury to others outside the ... Read more

Incident date: Jan 15, 2026

When driving in traffic about 10 mph engine shuts down and power steering goes out. . When I slow to turn, the engine shuts down sometimes and the power steering goes out. No warnings. I’m afraid to drive it. I almost hit a lady while turning in a parking lot because the steering went out and it died. Sometime it’s hard to turn the key to start the truck. This has happened 9 or 10 times ... Read more

Incident date: Jan 5, 2026

The horn on my 2020 Hyundai Ioniq has stopped working. I checked the fuses and they are all good. Hyundai currently has several other models with recalls or at least known to fail. Yes my vehicle is available for inspection and no I have not had it looked at yet… dealer wants to keep it for 3-5 days to diagnose and further, given the nature of the issue, I don’t feel I should be responsible fo... Read more

Incident date: Nov 30, 2025

The interior screen has become pixelated with different colors. This effects my back up camera which is a big safety hazard. All of the climate control, radio and general info are also on this screen. I have not had it diagnosed at the dealership because they charge 160.00 to just hook up to diagnostics.

Incident date: Jan 26, 2026

The PCV valve froze which caused pressure to build up in the rear main seal to fail. Causing oil to leak out of the motor. Hence the motor won't hold oil.

Incident date: Jan 29, 2026

Recall Remedy Failure NHTSA Recall Numbers: 25V-720 (67C) & 25V-552 (59C) I am reporting a failure by FCA US LLC to provide a timely remedy for Recall 25V-720. As of Jan 2026, the remedy remains "under development" since Oct 2025. Specific Safety Concerns for RV Owners: My vehicle is a 2022 Thor Tellaro motorhome. The admitted "Risk of Vehicle Fire" is critical because the vehicle contains propa... Read more

Incident date: Jan 29, 2026

Truck just shutdown while driving. No warnings. Pulled over to side of road with the momentum, stopped and restarted.

Incident date: Nov 23, 2025

Driving on the highway at highway speeds, heard clanking then a loud bang, then vehicle would not longer respond to the accelerator so we coasted onto the median. We had the vehicle towed and found out from a Ford dealer that the rear axle had broken due to Ford's failure to repair under Manufacturer Recall Number23S65 NHTSA Recall Number23V896 and that had caused damage to the rear differential. ... Read more

Incident date: Oct 1, 2025

Commands to open or close tailgate do not work. E.g. driver assumes is tailgate has closed but self-reopens and in one case dogs were ejected from moving vehicle. a Vehicle could not be repaired by Jeep dealership.

Incident date: Jan 29, 2026

Genesis gv80 - DAW - need coffee Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining. The warning alerts even when eyes are persistently and continuously on the r... Read more

Incident date: Jan 29, 2026

Was driving vehicle to work in normal weather conditions with all windows closed. Rear windshield glass shattered.

Incident date: Dec 24, 2025

Shifter module problems.. the car jerks hard between shifts. The car reversing on it own and wont stop. Warning light in dash "service shifter soon"

Incident date: Oct 1, 2025

The car turn off while driving it. This creates a serious safety concern. We took the car to a mechanic and he was not able to identify the problem, he suggested we take it to the dealership. We then took it to the kia dealer ( Covina) and they have had it for months and yet are not able to fix it. Yesterday we received a call telling us, the engine failure is related to the oil pressure and it... Read more

Incident date: Jan 24, 2026

On 1/24/26 I used the remote starter to warm up the truck and it started but within 3 minutes it shut off. The temperature was in the single digits. So I tried the remote again and it wouldn’t start. And the remote start hasn’t worked since and the check engine light is on. Two years ago when the brake module failed right before that recall the temperature was very cold that day too. Just two ... Read more

Incident date: Dec 20, 2025

While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the trunk will open with the car running. I have an appointment next week at the dealer, however, most ... Read more

Incident date: Aug 16, 2025

Transmission problems

Incident date: Jun 18, 2025

Although the NHTSA form does not include a transmission category, this complaint concerns a critical transmission-related defect in my 2020 Subaru Ascent, which caused oil migration into the wiring harness and contamination of the Engine Control Module (ECM). This complaint concerns a critical transmission-related defect in my 2020 Subaru Ascent. The vehicle has been inoperable since June 2025 d... Read more

Incident date: Jan 23, 2026

I was driving in the high way and the vehicle started having issues and then it completely shut off and wouldn’t drive or anything in the middle of the highway and the dash said it was reducing power.

Incident date: Jan 28, 2026

Repeat Repair Timeline – Loss of Acceleration Vehicle: 2022 Hyundai Tucson Hybrid Blue Issue: Intermittent loss of acceleration from a complete stop (safety concern) Occurrence 1 Approx. Date: 12/2025 Mileage: ~ 48000 Description: Vehicle failed to accelerate immediately after a complete stop. Pressed accelerator and experienced a noticeable delay before the vehicle moved. No warning lights. Tur... Read more

Incident date: Jan 28, 2026

Inattentive driver alert activates randomly and without cause. Seems to happen when wearing sunglasses, regardless of drivers actual state of alertness. genesis has removed the ability to disable this feature starting with the 2025 models year, which poses a safely issue due to repeated audio and visual warnings while driving.

Incident date: Jan 28, 2026

Recall

Incident date: Nov 7, 2025

Horn keeps breaking and doesn't work dealer said this is a known issue. This will be my second time replacing it when I schedule appt maybe water keeps getting inside it and ruining it? Please fix this it is a safety hazard

Incident date: Jan 19, 2026

this is a formal notification regarding my vehicle that I purchased at House Of Imports on February 27, 2021. A Mercedes Benz A-Class 220 year 2021, VIN #W1K3G4EB7MJ290124. Shortly after purchase I experienced several safety concerns about the vehicle. The first and main concern are while driving vehicle the accelerator stopped working ,vehicle would not move forward or back which put my life i... Read more

Incident date: Jan 1, 2026

1) I just purchased the vehicle in Oct 2026 & 3 days after purchase, it broke down in Walmart parking lot due to, all the antifreeze pouring out. 2) December 2026 had to replace the front tires as they were stripped to the threads from rubbing against the fender wells. 3) January 2026 Wouldn’t start, wouldn’t turn over or anything. Had the ignition replaced. Ran fine for one week. 4) Currentl... Read more