Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 117,775 complaints - component: UNKNOWN OR OTHER
TOYOTA
CAMRY SOLARA
(2006) - UNKNOWN OR OTHER
Jul 10, 2026
Incident date: May 15, 2026
Purchased brand new vehicle two months ago, only has 2000 miles on it. We took it on vacation 14hours from home. Made it to our destination and started getting “vehicle communication errors” on the screen. Jumped the vehicle, notifications went away. We scheduled an appointment with a local ford dealer who told us to bring it in. On the way to the dealership and while driving on the road, the ... Read more
Incident date: Jul 2, 2026
Vehicle would not recognize car being in Park. Displayed warning messages: Shift Sys Fault Confirm Park Brake Before Exiting Vehicle. Transmission Not In Park
Incident date: Jul 5, 2026
Back up camera goes upside down or unavailable.
Incident date: Jul 10, 2026
The car regularly starts without pressing the brake down first. The car has they key but says no key detected and drives with or without it. This is a push start ignition car.
Incident date: Jul 7, 2026
I am writing regarding my 2026 Chevrolet Corvette Stingray 1LT and a very serious safety incident that occurred while driving on the Garden State Parkway. While driving at highway speed under normal conditions, my Corvette suddenly jerked and completely shut off without warning. The vehicle immediately lost power and became undrivable. Because there was no emergency shoulder available, I had no s... Read more
Incident date: Jul 1, 2026
We purchased this 2018 Chrysler Pacifica Hybrid about a year ago from a dealership in Florida, and the vehicle is now located in [XXX]. The issues involve a malfunctioning high‑voltage hybrid charging system/battery and a possible steering or suspension component failure. For now, the vehicle has been under dealer inspection since XXX. Our family’s safety is at risk due to a charging failure i... Read more
Incident date: Jul 6, 2026
TPMS system total malfunction. Wife started out of our garage for work and noticed that the vehicle wasnt driving right and fortunately stopped and back down our driveway back toward the garage. Called me out and I went around the vehicle and witnessed the right front tire was completely flat. The system had not alerted her and when I went through the menu it had a green checkmark and said all ... Read more
Incident date: Jul 4, 2026
I just paid $250 for diagnostic fee and Honda mentioned it’s a head gaskets failure ironically enough for my model it’s a world wide problem I just spent $2k on a turbo charger job on my car last month thinking that was the problem
Incident date: Jul 9, 2026
The A/C went out on this vehicle. The A/C only worked half way in the car. It would only cool the passenger side and not drivers side. When I took it in to get it fixed, they said it was the condenser. There was a recall for the compressor shaft seal but not the condenser. They replaced the condenser and compressor shaft seal. As I checked the Internet I found a recall for this problem in Canada b... Read more
Incident date: Jul 8, 2026
how this vehicle has not been recalled is hard to comprehend how can no one care about safety ? I purchased (8/24)this vehicle used from Carvana. Since then I have had issues first the jeep death wobble (google it we’ll know to keep general public and i am certain you) When the vehicle reaches speeds over 55mph it shakes uncontrollably feels like vehicle is going to fall into pieces on the road... Read more
Incident date: Jul 6, 2026
While driving the vehicle, the rear glass spontaneously shattered. There was no impact, damage, or misuse. This was all confirmed by the dealership following the incident.
Incident date: Jul 10, 2026
The vehicle intermittently displays a "Stop Safely – Vehicle Will Shut Off Soon" warning message accompanied by a turtle icon while driving, most often at highway speeds above approximately 50 mph. There is no consistent pattern or condition that triggers the warning. When the warning appears, I must immediately attempt to pull off the roadway because the vehicle indicates it will shut down. Thi... Read more
Incident date: May 26, 2026
After going to the Hyundai dealership for them to perform Service Campaign SC2 on 6/10/26, the engine is a little jumpy for the first minute or two of driving, especially low speeds through my neighborhood.
Incident date: Jul 10, 2024
My Kia Sorrento 2019 model has dashboard cracks on the driver as well as the passenger side. I tried calling the KIA dealership that sold me the car to help me with the goodwill repair and they refused to do so. Its very expensive to replace or repair but most importantly it poses a grave risk to me and my family. Airbag Danger: Cracks near the passenger airbag can become shrapnel during deploymen... Read more
Incident date: Jul 1, 2026
The rear windshield imploded upon itself.
HYUNDAI
SANTA CRUZ
(2023) - UNKNOWN OR OTHER
Jul 10, 2026
Incident date: Jun 5, 2026
I was driving on the interstate at about 65-70 MPH when the sunroof exploded without apparent cause. This caused glass to be scattered throughout the vehicle and given the sudden event, sound and disruption to driving I would say that this is a safety issue. The same day this happened I dropped the car off at the dealer for repair estimate and coincidentally there was another BMW, a new X7, that... Read more
NISSAN
PATHFINDER
(2024) - UNKNOWN OR OTHER
Jul 10, 2026
Incident date: Jul 8, 2026
WHEN I USED ADAPTIVE CRUISE CONTROL, MY CAR TENDS TO LEAN SLIGHTLY TO THE RIGHT. IT VEERS OVER A BIT AND THEN JERKS TO THE LEFT. ALL IN ALL, I CAN'T USE ADAPTIVE CRUISE CONTROL ON THE FREEWAY WITHOUT PAYING ATTENTION. IT IS GENUINELY DANGEROUS IF VEHICLES ARE DRIVING ALONGSIDE OR BEHIND ME. OTHER THING, WHEN I USED ADAPTIVE CRUISE CONTROL FOR ALMOST ONE HOUR, THEN IT SUDDENLY BECOMES INACTIVE. IF ... Read more
Incident date: Jul 1, 2026
Driving approximately 50 mph on highway when the front glass panel of the sunroof exploded. No other traffic on the road or pulled off the road. No planes flying overhead. Explosion sounded like a gunshot. Have cleaned the car of shattered glass, didn’t find any foreign objects in the car.
Incident date: Jul 8, 2026
The car has randomly on multiple occasions failed to accelerate then jump forward hitting the rev limiter. This has happened while merging back into traffic including 55 mph roads creating concern for being rear ended and also concerns for hitting vehicles in front when the car jumps forward as there is no control over it. It has been to 2 separate dealerships totaling almost a year with no resolu... Read more
Incident date: Jun 30, 2026
The hands free feature over the cars microphone/stereo is unusable; leaving vehicle owners frustrated, and more likely to operate cellphones outside of standard hands free practices. I have been on numerous phone calls where people have told me that they were unable to hardly hear a thing I was saying. To remedy this problem I have 1. Tried speaking up (even yelling) 2. Turning off HVAC syste... Read more
Incident date: Jul 4, 2026
The issue with truck is the rear window has a large mirror tint reflection. Causing a safety hazard when driving as the reflection leaves other drivers light blinded. Leaving a flash blindness.
Incident date: Jul 4, 2026
The safety incident occured on April 20, 2026, when my 2016 Expedition EL failed to stay in park on a flat level parking lot causing significant safety concerns for my vehicle and all other vehicles with the same components. My car was parked for 4-5 minutes in front of the school my son attends and because he was sick the morning I parked my vehicle in front of the main entrance of the schol in a... Read more
Crash
Incident date: May 7, 2026
Transmission has been slipping since the day I bought the car in 2023 approximately at 90,000 miles, I have been keeping up with the manufactured recommendations on the transmission and march of 2026 I went to move the passenger seat and it no longer moves
Incident date: Jul 9, 2026
While I'm driving, the engine will still be running, but the entire dash shuts down. The radio turns off. The needles for the speedometer, shift gauge, gas gauge, wont work. The ac turns off, but the engine will still run. The warning ignition turned to off please pull over carefully comes up before everything but the engine, turns off completely
Incident date: Jul 9, 2026
On June 15, 2026, my check engine light came on. On June 17, 2026, I took it to Auto Zone, they checked the code for the check engine light, and it indicated P0016 and P0017–crankshaft issues. On June 19, 2026, while driving down the highway, my vehicle failed to accelerate. I exited the highway, and my vehicle completely decelerated and ultimately shut down. I was unable to get my engine runnin... Read more
Incident date: Oct 26, 2023
While driving at low speed, the vehicle suddenly shut down completely without any warning. The engine lost power while I was cruising, causing the vehicle to stop responding. On separate occasions, the vehicle has also shut off while idling. This condition creates a serious safety concern because the vehicle can stall unexpectedly in traffic, increasing the risk of a collision. The issue has occur... Read more
Incident date: Sep 21, 2025
While driving the temperature gauge drops from normal to cold , the dash displays " steering assist reduced" and the fan is very loud . My mechanic said the thermostat and or sensor needs to be replaced . When he resets with the reader its good for about a week and temperature gauge is normal. After seven days it repeats I only have 40,000 miles on the vehicle and its a 1,400 dollar job. I believe... Read more
Incident date: Nov 1, 2025
On 7/8/2026, the vehicle became undriveable. Placing the vehicle in reverse on the shidfter dial using registered a conflicting direction on the dashboard indicator. The vehicle was towed to a dealership and the repair consisted of replacing the shift cable bushing. This was the same fix required in recalls 18S20 & 22V413. On 7/9/2026 the issue was verified by a Ford dealership tech. I was advise... Read more
Incident date: Jul 1, 2026
The head-up display and the digital display cluster turn off and on while driving. The digital display cluster seems to lose connection and will show a "NO SIGNAL" message. This will happen for minutes at a time. When this happens, the display is black and does not show speed or other important safety information. The vehicle has been inspected twice by the dealership; they are not able to replica... Read more
Incident date: Jun 25, 2026
I leased this vehicle in April 2023. I have only put 23,000 miles on it and have only had it serviced by the dealership. Months after the start of my lease I experienced the Jeep Death Wobble at speeds in excess of 70 mph with my newborn son in the car. Never having even heard of it, I am extremely lucky that I maintained composure and did not crash. I took the car to the dealership who claime... Read more
Incident date: May 21, 2026
I locked myself in the cargo area of a Ford Transit Cargo van. This is a safety issue as one should always be able to exit any part of the van. I had the key fob with me at the time. This is to recreate the problem: 1) Slam the door shut between the driver compartment and the cargo area. This locks the door, and it cannot be opened without a physical key. 2) Close the back doors, but not quite a... Read more
Incident date: Jul 1, 2026
The vehicle caught fire earlier morning of 7/9/2026. It was sitting in front of house unoccupied. The alarm went off twice which pressing the key fob shut it off until the third time when the alarm would continue until it died down. I went to my door to check and noticed the car was on fire.
Fire
Incident date: Jul 1, 2026
The airbag sensor is on in the car. When I told the dealership they stated that the sensor is not covered under the warranty even though it was over by a fe hundred miles. None of the airbags will deploy if there is an accident. I don't see why a safety issue is not covered by the warranty. For the dealership to fix it, it is going to be over $800.
TOYOTA
HIGHLANDER
(2019) - UNKNOWN OR OTHER
Jul 9, 2026
Incident date: Dec 10, 2025
My 2022 Kia Stinger GT-Line (VIN: [XXX]) has experienced three HVAC blower motor failures in Phoenix, AZ — August 2025, June 2026, and July 2026. Loss of AC in Phoenix summer temperatures exceeding 110°F is a direct safety concern. The first failure occurred in August 2025 while the vehicle was under full factory warranty. Ken Garff Kia Phoenix replaced only the blower motor multifuse (Part No.... Read more
Incident date: Jul 6, 2026
*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analysis. *The engine stalled on the Hwy. The vehicle will be inspected tomorrow to confirm long block fl... Read more
Incident date: Apr 27, 2026
I am filing this safety complaint regarding my 2021 Jeep Wrangler Unlimited Sahara Altitude. The vehicle is experiencing a fuel gauge/fuel reading malfunction. The gauge does not accurately reflect the amount of fuel in the vehicle, which creates a serious safety concern because the vehicle may run out of fuel unexpectedly while being operated on public roads. This defect places me and other drive... Read more
Incident date: Feb 2, 2026
On 07/08/2026, the Infotainment system on my 2018 Honda Civic EX failed throughout the entire day into the morning of 07/09/2026. The screen became pixelated and would then turn black, not allowing me to see the screen at all. No matter how many times I attempted to reboot the unit or restart the vehicle, the issue did not resolve. Although this is not an urgent safety issue since it is related to... Read more
Incident date: May 22, 2025
When I drive my 2022 Hyundai venue, when I put it in reverse and the camera comes on, it works fine but when I go back to drive after backing out of my parking space, the camera is still visible from behind and the only way it goe off the screen is if I put the car in park and then put it back in drive. This has been happening for a month.
Incident date: Jun 15, 2026
OUR 2010 TOYOTA AVALON LIMITED WITH 126537 TOTAL MILES AS OF 07/09/2026, SITS IN OUR GARAGE ALL THE TIME EXCEPT WHEN IT SOMEWHERE. THE PROBLEM IS THE DASH IS CRACKING EVERYWHERE. I CAN UNDERSTAND IF IT WAS PARKED OUTSIDE ALL THE TIME. BUT SITTING IN THE GARAGE. WE KEEP IT CLEAN AND EVEN THE HEADLIGHT COVERS ARE STILL CRYSTAL CLEAR WITH NO FADING. EVEN THE SEATS HAVE NO CUTS, SPLITS OR CRACKS AFTER... Read more
Incident date: Mar 18, 2026
When driving my car when I am at a certain speed whether 60 or above on the highway, when I start to decelerate the car starts to shake. It is often as I drive daily. The FCW is constantly coming on saying manufacturer failure check manual. Also since I cannot update my maps as the disc is no longer made I use a car play. The music always cuts out
Incident date: Jul 12, 2025
Dear NHTSA Office of Defects Investigation, I am submitting this letter to request an urgent review of a recurring and widespread air‑conditioning failure in the 2018 Genesis G80. The AC system consistently shuts off after extended driving and does not cool down when the car starts, especially in high‑heat environments In Texas, cabin temperatures can exceed 120°F, creating conditions that c... Read more
JEEP
GRAND CHEROKEE
(2024) - UNKNOWN OR OTHER
Jul 9, 2026
Incident date: Jun 9, 2026
Transmission. Dealership service department stating torque converter internally failed. Need a new transmission or rebuild. The car is shuddering, does not take off smoothly, and jerks when accelerating and turning.
Incident date: May 5, 2026
Steering assist code pops up and then the temperature gauge goes down and the air stops working and the screen in the cars starts going all crazy. Shift to park code keeps coming up and keeps all electronics on in car
Incident date: Jun 30, 2026
When in drive , going in to park, as soon as you turn dial, it jumps to park, so no neutral or reverse capability. And pops a code of Shift system fault.
Incident date: Feb 1, 2026
i was using FSD and my vehicle braked suddenly, with nothing in front of me, on the highway going over 50mph with a car close behind. the car to my right was swerving into my lane, so it was trying to help, but my vehicle should have veered left - not brake hard in the fast lane.
Incident date: Jan 26, 2026
The rear sliding door on the driver's side was not locking. I took it to the dealership and they have replaced the actuator, the wiring harness, and the IPM power module. None of this has fixed it. We now have a Kia special mechanic coming to [XXX] to take a look at it. I was told there are 19 other vehicles in [XXX] with the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION... Read more
Incident date: Jan 26, 2026
Rear passenger side window exploded (shattered) while driving on the Hardy Toll Road in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Aug 14, 2024
There's a problem with the horn in my car. Either the high or low. The problem is intermittent and the horn will fail and it is not available in emergency situations. I brought this to the dealership and made them aware but they refuse to take this seriously and two adequately evaluate the car. They blew the horn and said it was working. It was not working and I said it was intermittent and they s... Read more
Incident date: Apr 21, 2026
My rear view camera. Water (from the rain) often gets into it, making it blurry and unusable.
Incident date: Jun 26, 2026
Good morning. I wanted to make you aware of a potential safety concern with the 2024 Sentra. The ECO button is very close to the trunk open button, and on 2 separate occasions, I have accidentally opened my trunk instead of switching to eco mode while driving. Luckily, at the time of these incidents, I was traveling at a relatively low speed and able to quickly pull over. But this could be quite d... Read more