Consumer Safety Complaints

Incident date: Feb 14, 2026

I was driving on the highway at about 65-70 MPH and the sunroof spontaneously shattered. It sounded like an explosion. No object hit the car. We were in Nevada and the outside temp was in the mid 60s. The inside air conditioning was set at 69. We pulled over to inspect and take a picture. I have read about numerous complaints of this happening going back to the 2021 models and as recently as the 2... Read more

Incident date: Jan 31, 2026

Acura EV app does not sync. Not only for those who purchased the car used, but those who updated the app.

Incident date: Feb 9, 2026

Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.

Incident date: Feb 6, 2026

My starter failed. I took it to a triple AAA authorized mechanic. He did a full diagnosis of the entire starting system and determined that the starter needed to be replaced. He noted that water caused it to fail.

Incident date: Feb 14, 2026

Steering wheel seems to "stick" when positioned in the center and "unsticking" it requires extra effort causing the wheel to jerk free and making you overcorrect for what would be a minor lane adjustment. It causes you to zig zag back and forth in your lane as you try to correct each time the steering wheel stick. It has happened to me multiple times on multi hour drives on the highway and persist... Read more

Incident date: Feb 14, 2026

I was driving on a 5 Lane Highway when suddenly what sounded like a gunshot or grenade going off in my right ear turned out to be my sunroof shattering. I thought someone shot at me since there were traffic on my right, but when I looked to my right I saw no evidence until I looked up, then immediately felt glass particles falling in all around.

Incident date: Feb 13, 2026

The vehicle started throwing an error stating 'shift to park' after putting the vehicle in park. When attempting to turn the vehicle off it will not allow it, just keeping up the shift to park message on the dash. I am then unable to lock the doors. This could kill my battery as the engine eventually turns off but the lights stay on. Furthermore, leaving the vehicle unlocked and on for some time p... Read more

Incident date: Dec 5, 2025

I am submitting this complaint regarding a significant safety-related failure in my 2024 Acura ZDX that occurred immediately after a dealer-installed software update. After my vehicle received a software update performed by an authorized Acura dealership, the entire infotainment system became inoperable. I was subsequently informed that the update caused a complete failure of the unit and that ful... Read more

Incident date: Feb 14, 2026

Incident Summary: On February 14, 2026, at an automatic conveyor car wash, my Nissan vehicle would not shift into neutral while in motion on the conveyor belt. It stayed in drive/reverse, creating a hazard as it could resist conveyor movement or cause unintended acceleration/reverse. What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission sh... Read more

Incident date: Feb 14, 2026

I was driving down the FM 112 in Lexington TX. The rear glass exploded. The center glass was not damaged just the glass on both sides

Incident date: Feb 2, 2026

Sudden shattering of windshield and panoramic sunroof glass. The glass suddenly shattered with no obvious impact of any type.

Incident date: Jan 6, 2026

Vehicle: 2017 Volvo XC-90 Component: Door latch / door lock mechanism Both passenger-side door latches failed within approximately three weeks of each other due to internal corrosion/rust, as confirmed by Volvo diagnostics. The affected doors cannot be opened from inside or outside, including by key fob or interior door controls. This condition presents a serious safety risk, including potential o... Read more

Incident date: Dec 1, 2025

I own a 2024 Jeep Wrangler 4xe with approximately 14,000 miles. The vehicle is subject to multiple safety recalls involving fire risk and potential catastrophic failure. Recall 1 involves the high-voltage battery. The manufacturer instructed owners not to charge the vehicle and not to park near structures due to risk of fire. The recall notice states that not charging may lower the risk of fire. ... Read more

Incident date: Jul 13, 2025

Seized sliding door latch. In an emergency we cannot exit threw the door. There was a recall on the door lock latch. Dealer will not repair do to the mileage.

Incident date: Jan 20, 2026

The horn on my 2025 Hyundai Tucson Limited failed without warning in mid January 2026 and no longer functions. This creates a serious safety risk because I was unable to warn another driver while they were merging into my lane on the highway. Without a functioning horn, I cannot alert other drivers to avoid potential collisions. The vehicle was inspected by Balise Hyundai in Springfield, MA, on J... Read more

Incident date: Nov 25, 2025

The safety situation happened when my wife's car got stuck while driving at about 25-30 MPH in the middle of the road.Next day At the nearest Audi service center they found that water has gotten into the rear of the trunk and damaged the electronic module which caused the car to stall.The first repair was estimate at 4600 $ .After the repair the car was inoperable.The next repair was estimated at ... Read more

Incident date: Jan 30, 2026

Car can’t read transmission gears the stabilitrak service is on

Incident date: Feb 14, 2026

Reporting dash board bubbling and glue failure causing cracking and bubbles on dash board, dealers are not working with customers on this failed component of the vehicle

Incident date: Feb 11, 2026

Radiator inlet hose leaked which caused low coolant. Check light alerted. Replace the hose. Parts are on backorder. Also had a recall on the emergency brake assist. I took this in for the recall however the alert assist still goes off.

Incident date: Feb 13, 2026

I turned on my Nissan Rogue 2024. The moment I hit this on button I heard a loud bang and my back windshield had completely shattered. I immediately called the dealership I bought it from Beau Townsend Nissan because I knew I had paid for security plus gold preferred and Ultimate Platinum Protection and wanted to know what to do. The dealership gave me the number to customer care, then customer ca... Read more

Incident date: Mar 1, 2025

Safety Complaint – Sudden Oil Loss and Engine Failure – 2014 Chevy Equinox Hello, I am reporting a serious safety issue involving my 2014 Chevrolet Equinox with the 2.4L Ecotec engine. My vehicle began consuming oil at an abnormal rate without any dashboard warnings in early 2025. The oil level would drop dangerously low between regular oil changes, and the problem escalated quickly. I had... Read more

Incident date: Feb 3, 2026

•I’m not sure what failed, the car was parked. And yes it’s available for inspection. •I had just parked the car coming from work and at the time. If I was in the car any longer than 5 more minutes it possibly could’ve been catastrophic. • All I know as of right now is that 5 days ago, it was escalated and I received a case number and a case manager 3 days ago. •The car has not b... Read more

Incident date: Jan 27, 2026

Came out of Drs office in parking lot. Sat down in drivers seat and started the car when I heard a pop and then looked back and the entire rear window shattered.

Incident date: Dec 31, 1969

My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the shocks also hard to get the to turn when Im park and electric seems to glitch with bulbs going out faster and radio acting like it shorting out since the wiring was replaced it does this

Incident date: Dec 1, 2025

A few months ago I received a letter in the mail concerning my vehicles backup camera being requested for a recall and that a replacement will be sent over. At this time I still don’t have the replacement backup camera.

Incident date: Dec 16, 2025

Component / System Failure The exhaust system, specifically the exhaust manifolds and previously the EGR system components, appear to have failed or malfunctioned, allowing exhaust gases to enter the passenger cabin. The dealer initially replaced the EGR cooler diverter on December 23, 2025. However, the condition persisted. On February 3, 2026, cracked exhaust manifolds were identified by the d... Read more

Incident date: Feb 12, 2026

The rear windshield spontaneously cracked. There was nothing wrong with the vehicle and no physical damage was done. The car was started with remote start and the rear windshield defroster turned out. After approaching the vehicle and opening the trunk, pieces of the window began to fall as it was shattered. Small vibrations made the window continue to crumble until nothing was left in the back. T... Read more

Incident date: Feb 7, 2026

Our 2016 Kia Sorento had 96k miles on it, my 2.4 Liter, V4 GDI engine. I was driving it to my house on the streets, when the vehicle it completes died on me in the middle of the streets, it won't turn on, had it tow to my house. Made an appointment to take it to body shop on 2/12/2026, when it died while driving it to the auto shop, won't turn on, had it tow to auto shop. It has been burning oil f... Read more

Incident date: Feb 6, 2026

Date of Incident: February 6, 2026 Time: Approximately 2:30 PM On February 6, 2026, at approximately 2:30 PM, I came to a complete stop at a stop sign. As I began making a turn, the vehicle suddenly and unexpectedly accelerated without my intention to increase speed. This unexpected acceleration caused the vehicle to strike a small tree. The vehicle sustained damage to the passenger-side front are... Read more

Crash

Incident date: May 21, 2025

The truck loses power while accelerating especially turning right now when accelerating going straight very scary almost been hit by other cars.

Incident date: Feb 11, 2026

My Subaru Forrester Eyesight system cuts out and is disabled while driving, including while the cruise control was engaged causing me to brake hard while driving to avoid a collision and a message announcing it is disabled is displayed on the screen. I took the car to my dealership who confirmed that there is a software problem but because I was out of the initial warranty I would have to pay to h... Read more

Incident date: Jan 1, 2026

The keyless entry and start system intermittently fails to detect the key fob, preventing the vehicle from starting, locking, or unlocking. On one occasion, a "Service Keyless Start System" warning appeared on the dashboard while the vehicle was being driven at 75 MPH on a highway. The driver was unable to safely stop and feared the vehicle would become inoperable in traffic if turned off. The iss... Read more

Incident date: Jan 28, 2026

The driver sun visor pivot arm broke while driving in very heavy traffic, and merging lanes. This cause my view forward to be complete blocked for several seconds until I could get it back into a position to successfully fold it back to its storage position. During this time I could not see any traffic, and had to turn my attention to the sun visor so to return my view of the highway. In my opi... Read more

Incident date: Feb 13, 2026

There is an issue with the Mach E where while in a parking lot at low speeds the user may accidentally press the cruise control setting which will initiate the car jolting up to 15 mph (minimum speed for adaptive cruise control system) instantly. This happens when you are going 5 mph or less in a parking lot. Although this is more of a design issue where some users may not deal with this issue, it... Read more

Incident date: Dec 31, 2025

UNKNOWN- The wiring system/ security system is faulty and requires attention.

Incident date: Feb 8, 2026

I went out and got in my 2025 Nissan Roque in the garage. I opened the driver's side door, got in, closed the door and heard a loud explosion. My back window completely blew out! It was frightening! Glass is all over inside the back of my car and behind it. I'm thankful no one was in that whole area! I called my insurance that day and they contacted SAFELITE immediately and set up and appoint... Read more

Incident date: Jan 4, 2026

There is an active recall on this car with no available remedy. Upon starting the car, the instrument panel/instrument cluster screen remains completely black and doesn't turn on. This means there is no way to see: (a) speedometer, (b) odometer, (c) tire pressure, (d) available fuel range, (e) available EV range, (f) check engine lights or other emergency alerts, (g) lane assist, (h) drive menu ... Read more

Incident date: Feb 12, 2026

Onstar system failed in car, dealership has to order new telamatics system. The system is on a national back order with no eta. I was told to pickup my car car with no resolution in site. This is unsafe to continue to drive my car with this failed system. My car is still under bumper to bumper warranty.

Incident date: Feb 4, 2026

My 10R80 transmission shifts very hard then goes into limp mode when im driving in 4th gear scared its gonna cause me to get in a wreck and injury myself or other drivers this has been an issue with all these transmission and this should be a recall where customers shouldn’t have to pay to get this fixed Ford should get this fixed ASAP

Incident date: Feb 12, 2026

While driving down the road, the sunroof spontaneously exploded. The loud bang (sounded like a gun shot) and tiny pieces of glass, that luckily were caught in the sunshade, could have been disastrous for my wife and our three small children that were in the car. The glass is bowed outwards. It has been taken back to Mullinax Ford Dealership for repair. They tell me it will not be covered under... Read more

Incident date: Jan 25, 2026

Vehicle did not go into park when the ignition was turned off. Car started to roll while passenger was getting out of the vehicle as another vehicle was parking beside us. The other vehicle could not avoid our rolling vehicle. Passenger had to quickly sit down to avoid being hit. The next day the vehicle was taken to the dealership, and they could not find anything wrong. They gave us a copy of bu... Read more

Crash

Incident date: Nov 30, 2024

The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control over the braking system which can cause a vehicle crash. We have to limit the driving we do with our v... Read more

Incident date: Nov 1, 2025

There was no specific incident with my car. This was a voluntary safety recall due to issues with the hybrid models of JEEPs. There is risk of fire. There is no remedy. This is a safety issue and I am unable to use the car with benefits of hybrid and battery technology as it was sold to me.

Incident date: Oct 15, 2025

The horn in our 2025 Hyundai Tucson failed. We took the vehicle to two separate dealerships to get replaced, but were told the horns were out of stock with no ETA for parts. I followed up multiple times over several months with both dealerships, but got nowhere. This is a huge safety issue. How can Hyundai not correct this issue?

Incident date: Feb 13, 2026

The reverse went out while driving

Incident date: Jul 1, 2023

After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, ... Read more

Incident date: Feb 10, 2026

Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle there was a slight clicking noise when going into gear. i took the vehicle to a ford dealer and they investigated the recall remedy was installed improper from the dealership and the vehicle was unsafe to drive the rear subframe of the car moves and has free play which made is very un... Read more

Incident date: Nov 1, 2023

Airbag light is on , 2nd time my lower control arms are broken and I go through a battery every 2 years average

Incident date: Feb 13, 2026

outside temperature reading is 2 to 7 degrees high, which is not good when it makes the difference between freezing temps and not freezing temps

Incident date: Jan 30, 2026

Screen in car goes black.no radio,no noise,no back up camera-Apple car play won’t hook up anymore-I see others models around mine having exactly the same issues I am experiencing-I have reset radio/screen multiple times,it works anywhere from a few mins to hours then it blacks out again and there is nothing on screen.i have replaced the battery,key fine battery’s,and fuse.and I am still experi... Read more