Consumer Safety Complaints

Incident date: Jun 1, 2025

On Thursday May 30th was the first incident of the vehicle shutting down we were able to start it back up almost immediately within seconds on the 2nd occasion I was on a street with cars behind me going down to make a turn the stop start did not engage but we were still a ways away from the stoplight and suddenly the engine stopped no signs other than just stopping I could not start it back up I ... Read more

Incident date: Jun 1, 2025

I was driving down the highway when my sunroof exploded out of no where. No debris hit my vehicle. The explosion was extremely loud and spontaneous. My safety was put at great risk as there is nothing I could have done to prevent this problem. As I am going 75 miles an hour with vehicles behind me, my glass exploded. This glass could have fallen onto me while driving, seriously injured ,or even, a... Read more

Incident date: Jun 1, 2025

During my experience with the 2024 Honda Prologue, I have encountered several significant issues related to the vehicle's starter system. Notably, while reversing, the car intermittently engages the brakes as if it detects an obstacle behind it. Additionally, while driving, the vehicle occasionally applies the brakes unexpectedly, presuming that a collision is imminent. Furthermore, I observed a ... Read more

Incident date: Apr 15, 2025

There is a recall for the vehicle VIN I have entered however the dealership is telling me that my vehicle doesn't qualify even though it was purchased in the US and I was not aware of recall and I just purchased it in March 2025. When I took it to a Dodge dealership regarding the pressure plate recall they would not take the vehicle.

Incident date: Sep 1, 2022

I purchased this car off the show room floor in 2019 with only 10 miles on it. At some point in 2022 my car was slow to accelerate. I received the recall letter September 16,2022. no appointments until 08/09/2023. It didn't help .It was still stalling two weeks after. I have talked to the manager numerous occasions. He said it sounds like the transmission. The parts manager told me he will keep it... Read more

Incident date: May 31, 2025

When hitting the brakes the car starts accelerating brakes go to the floor

Incident date: May 31, 2025

What happened: While driving, steering system malfunction warning appeared, power steering felt normal. Within 5 sec the HVAC blower quit, A/C shut off, and “Transmission not in Park” flashed although shifter was untouched (in Drive). All cluster gauges began sweeping randomly; iDrive screen flickered. Within 10 seconds, I heard a loud pop from passenger-side engine bay; voltage warnings co... Read more

Fire

Incident date: May 1, 2025

The dealer is telling me there is a faulty engine coolant, flow control valve on this vehicle and multiple other people are having the same issue. The part is on backorder and takes months to arrive. They are telling me I can drive the vehicle, but it becomes a safety issue because the engine thinks it is overheating And goes into reduced acceleration mode, which can impact safely driving the vehi... Read more

Incident date: Apr 1, 2025

The backup camera view on the main screen in the car has turned shades of green and purple and pink, significantly obscuring visibility.

Incident date: May 30, 2025

Water pump completely failed and no longer working. I had to pull off of road on a busy interstate. Firestone confirmed water pump no longer working. Vehicle is at BMW service center. No warning until vehicle overheated and warning came on.

Incident date: Apr 1, 2024

Emissions system problem/electric parking brake problem

Incident date: May 31, 2025

Back up camera turns off out of nowhere while in use. We have to stop immediately and turn back and not always is there visibility through the rearview window. Has not been inspected, they wanted to charge me $200 just to look at it. Once it goes out after a while it states that backup camera not available and to contact the dealership on the screen.

Incident date: May 31, 2025

On [XXX] at [XXX], my [XXX] daughter was locked inside my 2022 Hyundai Santa Fe (VIN: [XXX] ) while holding the Smart Key fob in the back seat. She pressed the lock button, and the vehicle completely locked — with her and the key fob still inside. This violates the Smart Key safety feature described in Hyundai’s owner’s manual, which says the car should not lock if the key is inside. That ... Read more

Incident date: May 26, 2025

On my 2022 it’s has a warning that it has a faulty park aid faults

Incident date: May 28, 2025

The horn is extremely quiet especially after driving in puddles or in the rain. The horn being a speaker on the front of the vehicle causes it to become clogged and practically muted when used in the rain or after driving through water. The speaker horn is extremely quiet and unsafe.

Incident date: May 31, 2025

Unknown

Incident date: Sep 27, 2022

Dash board is cracking in various places even after being repaired. Concerned that it could disintegrate sending plastic pieces flying in an accident or air bag deployment.

Incident date: Jan 5, 2022

It’s been draining the battery every couple of days,sometimes the screen won’t turn off it just stays on but black it won’t even play the radio the tailgate won’t open most of the time the dashboard is been over heating it gets extremely hot I tough it was just Texas weather but on winter days was hotter than normal when I put it in park it won’t it keeps beeping and showing a message to... Read more

Incident date: May 31, 2025

I’ve had it twice be an issue where the engine didn’t run quite right. The first time I took it to the mechanic it was determined the timing chain was bad and they also said this is a well known issue with the ecoboost engines in these explorers. Only about a year later after replacing that and the water pump I went to start the explorer and it wouldn’t start. Took it to the mechanic again... Read more

Incident date: Mar 29, 2024

Purchased this vehicle new from Tesla on March 29, 2024. As I got home I hear a pop sound come from underneath the car and the abs warning light came on. The vehicle lost some of the functions like regenerative breaking and cruise control. The suspension was also inoperable. I brought the car in on the first availible service date to get the repair done which took a few days. After repair was comp... Read more

Incident date: May 9, 2025

Vehicle producing code P2138 then goes into limp mode stating to service stability, traction control off and engine reduced power. Replaced Throttle Body and Acceleration Pedal Position Sensor and error was still present.

Incident date: Apr 9, 2025

I bought my car in the end of November 2024, and in April 2025 which is less than 5 months and the car's been driven less than 2,000 miles, I noticed the black plastic parts of my car in the front have been melting. This is a defect in the material composition. I see a good amount of other people sharing their similar melting experience on online platforms. When I brought the car and shown picture... Read more

Incident date: Feb 4, 2025

The rear backup camera is either a blank black screen, or has distorted display. The directional guides do not display combined with a reverse presentation. Sometimes displays, system is malfunctioning, contact your manufacturer.

Incident date: May 31, 2025

by the time i’m due for an oil change the car has no oil. there is no leak and no smoke to show car is burning oil

Incident date: May 3, 2025

The inside console above the rear view mirror fell out. It could have caused an accident and prevents full clearance of the rear view mirror.

Incident date: May 7, 2025

My car is at 47,000 miles and i started To hear a loud noise . Turns out ford says it’s the Flywheel, transmission pump, and torque converter per ford technician who completed my inspection . No warning lights came on nor was there any alerts the ford app. My 2020 Ford Fusion with approximately 48,000 miles experienced a cracked flexplate. This caused severe engine vibration, knocking sounds, an... Read more

Incident date: May 30, 2023

I have had numerous incidents since I purchased the vehicle in April of 2023. The first was when it would not start. It continuously ran through all of the error messages and simply refused to start. This happened numerous times, leaving me stranded for 20 minutes or longer. Then, the safety features would randomly stop functioning, and I would receive error messages stating that they were disable... Read more

Incident date: May 30, 2025

My 2019 Nissan Armada has been showing a BCI Malfuntion warning light for the past year and a half on and off. Sometimes it puts the truck in limp mode, it won't start, or the brakes engage and the truck will not move while in drive. This has happened well over 30 times in the last year and a half. Typically, turning the truck off and on solves the issue, but there have been instances where I nee... Read more

Incident date: Feb 1, 2025

Prior to the recall this vehicle has had two incidents where it had to be brought into the dealership. One of those incidents caused the SUV to be in the shop for approx. a month where the battery was not holding a charge/could not be charged and the manufacture in Germany had to be contacted. The second time I driving out of town and the battery was fully charged (280 miles) for a 180 mile trip a... Read more

Incident date: May 16, 2025

My 2019 Honda Odyssey’s power liftgate control model failed due to water intrusion. My liftgate started to open and close while I was driving, would close on me while loading/unloading the trunk, and would also open while parked in parking lots nearly hitting passing vehicles. It is truly a huge safety concern. Once the old module was out, I found extensive corrosion and rust on the module and i... Read more

Incident date: May 12, 2025

Right rear brake light is out. There is a lot of moisture in the tail light causing the lights to corrode and go out

Incident date: Mar 1, 2025

Getting a Shift to park message on dash screen also getting radio to be unresponsive (like the screen is frozen) also puts a message of no information detected

Incident date: May 30, 2025

I am writing to document a troubling interaction at one of the Hyundai service locations regarding a known recall on my 2009 Hyundai Santa Fe (166,000 miles). This vehicle is affected by Recall Campaign Number 103 (valve cover gasket may leak and cause alternator failure and electrical fire risk). The issue is publicly documented by NHTSA and Hyundai, and my vehicle has experienced exactly the pr... Read more

Incident date: May 15, 2019

This vehicle has and co tones to have the back up display freezing while in reverse - it has been unsuccessfully addressed at dealerships on multiple occasions. The current recall on this issue needs to be added to more model years, this is not a new problem with ford

Incident date: Mar 3, 2025

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

Incident date: May 7, 2025

Within 4 months, I’ve spent $12k on transmission replacement (refurb.) (Metallics in the fluid), Fuel injectors, etc. The check engine light is still on…Now Im told that coolant is leaking into my engine, and the engine needs replaced! (Coolant intrusion) Another $9k for parts and labor! i just paid the car off! Ive kept up with repairs and service! Ive done everything the dealer has sugge... Read more

Incident date: Apr 17, 2025

My late mother’s 2019 Hyundai Elantra (VIN: [XXX] ) was brought to Johnson Hyundai of Apex on 4/14/2025 for a known paint defect recall affecting the roof and roof rails. I was handling this vehicle as part of her estate. While the car was in the custody of their body shop, Piperformance, the windshield was cracked and replaced without my knowledge or consent. I was not informed of the damage be... Read more

Incident date: May 29, 2025

After my battery died, my 2011 Ford Taurus defaulted my only working key to a ‘MyKey’ with volume limits, seatbelt mutes, and other safety limitations. I cannot undo it without spending over $200 to fix an issue caused by your faulty system design. This creates a safety issue and financial burden that Ford should be responsible for.

Incident date: Apr 7, 2025

Code p0014 indicates that the Bank 1 exhaust camshaft position timing was advanced beyond limits for a pre determined period of time.

Incident date: May 28, 2025

I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the accelerator (no need for brakes as it is an EV). I opened the garage door and slowly stepped on the accelerator, but it started to go fast, and I felt out of control. I immediately released my foot off the accelerator (which should have stopped the vehicle) and slammed on the brake... Read more

Crash

Incident date: Nov 1, 2023

In the cold weather, usually under 40degrees, sensors come on alerting me that stablisation is disabled, auto start/stop is disabled, check engine light comes on, parking brake illuminates and does not turn off while driving, cruise control does not work, radio information cluster intermittently works etc. It's seems to be all electrical. I have taken it to the dealership several times and they ... Read more

Incident date: May 16, 2025

Roof leaking water on the hardtop bronco I own will be going to the dealer for the second time to address this issue. Order comes in next to glove box on the passenger side.

Incident date: Apr 9, 2025

To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days after coming out the shop. both the seat and mirror has been repaired two times each. I want to know a... Read more

Incident date: Feb 15, 2025

The MMI (infotainment screen) constantly reboots every 10 minutes or so while driving, requiring me to re log back in in order to use maps or music or calls or backup cameras.

Incident date: May 29, 2025

Unknown

Incident date: May 12, 2022

Vehicle: 2019 Dodge Journey Issue: Rearview Camera Failure / Malfunction I am reporting an ongoing issue with the factory-installed backup camera in my 2019 Dodge Journey. The camera has been malfunctioning for several years. The camera intermittently displayed a blank screen, glitching image, or the image would appear upside down when shifting into reverse. Over time, the issue worsened, and the... Read more

Incident date: May 27, 2025

Problem: 2024 Lincoln Aviator has electronic door release switches on all four doors (both front and rear). If an emergency occurs and: •The driver’s door is blocked or jammed •Electrical systems fail (e.g., due to a crash, battery failure, fire, or water submersion) Then all four doors can simultaneously become inoperable, trapping all passengers besides the driver inside, as there is NO m... Read more

Incident date: May 4, 2018

Punching

Incident date: May 4, 2018

Punching

Incident date: May 29, 2025

Vehicle was parked in the driveway and the rear passenger side window exploded. No projectiles, no prior damage. Windows were all rolled up, vehicle was locked. Weather was a high of 92 and the vehicle was partly shaded.