Consumer Safety Complaints

Incident date: Jun 1, 2025

Description of Incident: I was taking my family on a road trip from Disneyland back home to Chandler, Arizona when our 2022 Tesla Model Y displayed a battery issue. We stopped in Palm Springs to charge, but the battery would only charge very slowly and capped out at 32%. We brought the vehicle to the Palm Springs Tesla Service Center, where they diagnosed a failure in the high-voltage (HV) batter... Read more

Incident date: May 26, 2025

Just over 1 week ago, I was leaving a parking lot and driving back to my home when my car wouldn't accelerate past about ~10-15 miles per hour and wasn't shifting gears. When I took my foot off the gas pedal, the gear just dropped immediately from above third to first gear and the car shook. I first noticed this when already out of the parking lot and pulling off from a median onto the road, with ... Read more

Incident date: Feb 3, 2025

We received a recall on this truck 2/2025 showing that there was a transmission control valve defect that was causing excessive wear on the gears. We took it into Sands Chevrolet and they did a repair under warranty. Within a few weeks, the truck again lost power, would not go over 30 MPH and caused a safety issue as it happened while on the highway. We immediately took the truck back to Sands who... Read more

Incident date: Jun 2, 2025

My Ford Edge only has a little over 37,000 miles on it, it’s an 2020 model. Electronic throttle body went out. The car lost all power, when trying to mash the gas peddle , the power was decreasing, the engine was missing and running extremely ruff.I barely was able to get off to the side of the interstate safely. The brakes went out , my car issued 7 different power failures involving powertrain... Read more

Incident date: Apr 30, 2025

I was driving with my family home and my vehicle began to move from side to side in a very violent manner. When I stopped and checked my vehicle I saw that the frame where the rear suspension arm is held was completely rusted and broken, the rear tire was about to completely detach from the vehicle and luckily I was able to stop without harming the health of my son and wife, after the incident I i... Read more

Incident date: Apr 1, 2025

The camera in the console is reflecting everything backward. If I am backing into a parking stall, everything on my left appears on the right and vise versa. I don't rely on it but it is unsafe

Incident date: May 31, 2025

Sliding rear window leaks in 3 spots. Leak poses the safety risk of mold growth inside the vehicle along with the potential of water getting inside of electrical components and air bag device compartments. The problem was reproduced and confirmed at the dealership, to which the plastic seal at the top of the rear window was confirmed to have failed in 3 locations. Dealership recommended replaci... Read more

Incident date: Jun 2, 2025

My car said it overheated and would not start. After about 4 hours it did start and I took it to the dealer. They are saying that the battery and starter need replacement. I read that there was a recall for this exact reason on some specific VINs for my car model and year. Even though mine doesn't fall under that category it seems like the same issue that was recalled for others. Doing some online... Read more

Incident date: May 15, 2025

The electronic sunshade that covers the panoramic sunroof has malfunctioned and cannot be retracted fully. The sagging sun shade covers the rear window and blocks the view. I have taken it to the dealership for repair, but it is not covered under my extended warranty and is around $2000.00 to repair out of pocket. The dealership charged a $199.99 diagnostic fee to ascertain that it was the sunroof... Read more

Incident date: May 31, 2024

This is a supplemental complaint to add more detail to a prior submission. I am the original owner of a 2021 Toyota Highlander with 10,000 miles at the time of the issue worsening to the point that I finally broke down and was forced to pay the Toyota dealership's hefty diagnostic fee. The air conditioning system has failed due to a refrigerant leak in the rear A/C lines, specifically near the exh... Read more

Incident date: Mar 15, 2024

The vehicle's touch screen for radio/nav/vehicle settings has delaminated which causes the display to detect "touches" that are a result of the delamination. This can result in navigation exiting, radio changing audio levels, and a myriad of other things like turning on/off vehicle safety settings. This was a known issue on the previous models and a short web-search has found that many others with... Read more

Incident date: Jun 3, 2025

Driving down the highway yesterday, I believe that the sunroof on my Cadillac XT4 exploded. It was a hot day and I heard a loud bang. My sunroof shattered and no rocks or other external debris to be found.

Incident date: Jun 4, 2025

The touch screen infotainment system has the well known “Ghost Touch.” While I am driving, the touch screen can at random, activate buttons, make phone calls, change navigation systems, and activate any other features through the display. It can at times create an extremely dangerous situation while I am driving because the drivers attention is suddenly and at random being taken from the road.... Read more

Incident date: Jun 4, 2025

Ever since 2020 I’ve that shift to park issue. Luckily my car was under warranty the first time and was resolved only for the problem to reoccur again within 2 years. I then I got It fixed again in 2023 only for it to occur again less than a year later. I’ve had to buy a new battery because of this issue. What happens is I turn My car from the drive shift to park shift and push the shut off en... Read more

Incident date: Jun 3, 2025

The frame of the vehicle is rusting away despite being sprayed with rust inhibitor during the frame recall. The vehicle was considered unsafe to drive due to large holes in the frame just 3 years after being sprayed by Toyota.

Incident date: Feb 4, 2025

The car is a 2017 Kia Sorento with approximately 73,000 miles. We have always had the oil changed at the Kia dealership. A month after the last time I had it changed (1/2025) we were going on a trip so my dad checked the oil. There was no oil in it. Since then we have been having to put oil in it about once a month or so because it runs out. It is not leaking anywhere and no oil light comes on whe... Read more

Incident date: May 20, 2025

Bought a 2024 Rav 4 on Oct 4 ,2024. Has a little over two thousand miles in it now. On two different occasions the vehicle has lurched pulled forward while I was sitting stopped foot on the brake. The first incident I was stopped at a stop sign waiting to enter a highway. All of a sudden the motor revved up and vehicle began lurching forward the brake I was pushing on would not stop the vehicl... Read more

Incident date: Feb 8, 2024

I have had to replace the vapor canister on 2 dodge chargers I have owned seems to be a common issue. Check engine light came on both instances one causing issues with inspection the other with emissions test and I had to replace the vapor canister on both in order to fix my issues delayed the process in getting my vehicle registered by the state. Seems there was a previous recall on the issue but... Read more

Incident date: Jun 2, 2023

The back up camera has been malfunctioning for nearly two years; if T something that happens randomly I contacted Ford and they said it’s my responsibility to get it repaired because it’s not an issue on our 2015 Ford Flex when in fact many 2015 Ford Flex were recalled for the same issue I have images of the malfunction proving the problem

Incident date: Jun 4, 2025

My GMC was listed under a recall that came out in 4-24-25. This issue can cause loss of propulsion to my vehicle and can cause serious risk of injury or an accident if the issue does occur. I tried to call my local dealer in Auburn WA to address the recall and was told there is no fix as of yet. Because of how serious this issue can be I’m shocked GMC is dragging their feet on a fix. I think thi... Read more

Incident date: Jun 4, 2025

Back Up Camera cuts in and out, sometimes works correctly, other times doesn't come on at all, other times comes on and in the middle of backing up shuts off, this has been going on for years and now I am seeing recalls by Ford of other models being recalled for back-up camera failures and I believe the recall should include 2016 Ford Fusions

Incident date: Jun 4, 2025

I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe t... Read more

Incident date: Jun 2, 2025

There is a recall on the brake booster on the 2014 Malibu manufactured in 2013 my car is a 2013 and I have the same issue.i have had multiple things wrong.I was driving and had no brakes at all I had to push hard and it finally stopped. Hazardous to drive now until fixed.i feel it should be covered as it is the same issue on the 2014

Incident date: Jun 3, 2025

THE REAR-VIEW CAMERA MALFUNCTIONS AT TIMES & DISPLAYS A BLUE SCREEN ON THE IN-CAR MONITOR THAT STATES "CAMERA UNAVAILABLE". OTHER TIMES THE IMAGE IN THE MONITOR WILL BE WAVY. THIS PROBLEM SEEMS TO BE EXACERBATED BY WARMER TEMPERATURES. THIS PROBLEM HAS NOT BEEN INSPECTED BY ANYONE.

Incident date: Jan 3, 2025

My fifth wheel has extreme frame flex which caused compartment doors to come open while traveling sometimes allowing things to fall out while traveling. Having a screw driver falling out and hitting another car was a major concern. Grand Design has the camper to address the frame flex. I believe the frame flex was the cause as sometimes the latches wouldn't engage.

Incident date: Jun 3, 2025

On 6-4-25 I was idling around a parking lot and my Ram truck SUDDENLY ACCELERATED by itself and took off....I slammed on the brakes and swerved to the side of the vehicle in front of me in case the truck didnt stop. The brakes squealed to a stop. Just in front of me was 4 lanes of traffic I would have driven across if the truck hadn't stopped...with 2 GRANDKIDS with me! It was not driver error a... Read more

Incident date: Jun 5, 2024

When I put my Escape in Reverse, sometimes the rear view camera works and sometimes it doesnt

Incident date: May 30, 2025

I am writing to formally report a serious safety concern with my 2018 Chevy Malibu related to the brake booster vacuum pump. My vehicle has exhibited dangerous symptoms, including a hard brake pedal and reduced braking power, which I’ve now learned may be connected to a known defect affecting 2013–2022 Malibu models. These issues have significantly compromised my safety and that of others on ... Read more

Incident date: Jun 2, 2025

We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed blood shot thumb from trying to get her head out of the door. A few day... Read more

2 injured

Incident date: May 9, 2025

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Incident date: May 31, 2025

My vehicle kept going into "limp mode" so I took it to the shop and they basically said $9,000 to replace. It's a 2017 Mitsubishi Outlander Sport which I purchased from Carvana just over a year ago. After reading up on my vehicle, I found there were recalls on the CVT transmission the previous years because of the same exact issues. It's very unsafe because on more than one occasion, I pulled out ... Read more

Incident date: May 1, 2025

I have taken the car to Brown-Daub Kia in Easton twice, on May 1, 2025 and May 30, 2025, requesting the safety recall work (SC332) be completed. Both times I have been told they are unable to complete the work because they are unable to connect with Kia in some way.

Incident date: May 22, 2025

After passing a car on a two lane highway 120 miles from home a wrench light came on and the transmission got stuck in 5th gear. We pulled over, stopped the truck and then it got stuck in 3rd gear and then the check engine light came on. The truck then proceeded to on into limp mode. At that point with the transmission clunking we and the truck shutting down we didn't feel safe driving the vehi... Read more

Incident date: May 1, 2025

MMI unit reboot itself randomly

Incident date: May 29, 2025

RE: NHTSA recalls 22V-696 and 23V-62 While parked at a State Camp Ground the Carefree Awning opened violently. If someone had been standing outside near the Van they surely would have bee hit/injured. Conditions; Sunny afternoon, no Wind, Flat surface. I am the 2nd Owner of the Winnebago Travato Camper Van. Through my own research prior to buying the Van I was aware that there had been issues wi... Read more

Incident date: May 27, 2025

I had placed my personal items - purse, keys, phone, etc. in my unlocked vehicle in a safe location behind my condo building. I was running across to mail something and come right back. When I returned a short time later, the car had locked itself with my items inside. I found out after googling this later, that multiple people have had this issue -- when their key fobs have gotten low on battery,... Read more

Incident date: Jun 2, 2025

I’m not sure what this problem may be but I was at the traffic light with my foot on the brake and the car just accelerated by itself which was very frightening to my and my grandkids I had to pump the brakes twice before it almost ran into the car in front of me. So the engine rises also when this happens

Incident date: Jun 1, 2023

I saw a recall for newer years of Ford products where the camera wasn't working and it is a safety hazard. My 2016 Escape rear camera has not been working properly for many years. It appears to me that it is a software problem because the camera will be upside-down OR roll upside down. I updated the firmware on my car, but it still doesn't work. There are Youtube videos out there, because it i... Read more

Incident date: Jan 1, 2025

Rearview camera image malfunctioning when the car is in reverse. Multiple issues with the rearview camera are: Frozen display, fuzzy display, reverse imaging, or no image displayed at all. This is creating a false representation of where my vehicle is relative to it's surroundings, thus highly increasing the risk of a crash and/or bodily injury and/or death. There currently are new recall number(s... Read more

Crash

Incident date: Feb 6, 2025

Background: I’ve had my F150 for 7 years. For 6.x years though, the truck was operating with improper software in the Powertrain Control Module (PCM) that managed the Emissions system’s control and monitoring. This is according to the Ford Recall Notice in Feb 2025 (2E14) stating the above. To address the Recall, a Ford technician came to my house, performed the software recall update, and im... Read more

Incident date: Oct 2, 2024

Hello, I have had major electrical, battery & computer issues with my vehicle. I never know if my vehicle will turn on or not after I park it. The vehicle has been to the dealership three separate times. Each time the battery has been replaced. The computer has been re-flashed/programmed multiple times. The navigation screen has gone blank and shut off on me while driving locally and on the highwa... Read more

Incident date: Jun 3, 2025

Exhaust smell inside cabin, louder than normal exhaust

Incident date: May 22, 2025

my wife's wedding finger was nearly amputated near the fingertip from our 2017 honda fit , it happened when she was getting out of the car and I was closing the electric windows on May 22 2025, luckily we had lots of napkins in the glove box to catch all of the blood,we went to emergency room and finger was x-ray'd and found out it was broken, they had to cut off wedding ring, er doctor stitched ... Read more

1 injured

Incident date: Jun 3, 2025

Since my truck was brand new, the infotainment screen very often blacks out so that I can not see navigation, back up camera, radio, etc. It keeps resetting itself until it comes back on. A couple of times when I brought it in for service I asked them to check it out and it was always "Seems to be working fine". Today I backed into a sign as the back up camera was frozen and I did not notice that ... Read more

Incident date: Oct 11, 2023

Ever since I purchased my Ford Edge the backup camera flashes off and on while I'm trying to back up and reverse. It does it every single time I try to reverse it either does not show me backing up or will show me backing up in the camera for a second and then flashes off back to the radio or flashes back to nothing. I see that they are recalls regarding the backup camera on newer vehicles. My veh... Read more

Incident date: Jun 3, 2025

Drive Train labor rear driver cv halfshaft axle could not locate axle part anywhere for repair, sold out and on back order! clear indication that other drivers are having same issue with this part. should be looked into and recalled!

Incident date: Feb 10, 2025

Crankcase Vent Valve needs replaced. Causes jumps in acceleration and pressure build up. Was a recall in other models. Took to a dealer today to confirm the check engine light and this was the cause.

Incident date: Jun 1, 2025

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door ... Read more

Incident date: Apr 1, 2025

The rear view camera glitches and the display is either blacked out or scattered. The motion sensor does not always work when this happens. I was not aware of an on coming car while backing up causing a safety risk. The screen will start glitching and become distorted while I am already backing up, making it hard to know where the objects are. There are not any warning lights to indicate a proble... Read more

Incident date: May 23, 2025

The backup camera on my 2019 Honda Pilot stopped showing a clear backup picture. Now when I backup the picture on the screen is green and purple. The picture on the screen is very poor quality.