Consumer Safety Complaints

Incident date: Feb 18, 2025

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. C... Read more

Incident date: May 12, 2025

Coolant control valve went out and causing car to get hot and lose power. Service department said it’s on back order and it’s fine to drive it.

Incident date: Jun 1, 2025

I can hear air coming from the windshield on the drivers side at the top

Incident date: Jun 9, 2025

This car is equipped with four wheel steering. The actuators that control the real wheels activate when the steering wheel has not turned. This occurs when the car has completed a turn and is moving in a straight line.

Incident date: Jun 10, 2025

The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. ... Read more

Incident date: Jun 11, 2025

The infotainment screen (MMI) responsible for Rear camera, Cross traffic alert, Entertainment and controls some crucial vehicle functions tends to shut off by itself while driving. This issue occurs constantly and It's very sporadic. Nothing triggers this just the car decides to do it on it's own. This causes me to lose visuals of my surrounding, and sensor information and the ability to listen to... Read more

Incident date: Feb 9, 2023

Rear hatch door does not open high enough for normal height people. Men who load things keep bashing their heads. My husband is 5’10” and he almost got knocked out. This needs to be addressed. Honda said to take it in but the dealer said no repair possible. That also makes my car worth less as I can’t sell it.

Incident date: May 13, 2025

Touch screen radio is not responding to my touch as well as it is pressing the buttons on the touch screen itself like a ghost.

Incident date: Jun 11, 2025

Front subframe (also referred to as K-frame, engine cradle, crossmember) rusted through forming large holes in two locations which could cause failure of the front subframe during operation. Locations mirror each other, are at the forward-facing side of the cross member just in from the point where the crossmember connects to the side beams of the K-Frame. Holes formed at ~100,000 miles. The su... Read more

Incident date: Jun 2, 2025

When driving in the rain or in wet conditions, the car’s horn cannot be heard at all. It is extremely muffled and can pose a serious hazard to the drivers if they cannot be heard.

Incident date: Jun 10, 2025

Overly sensitive and dangerous abs system when in gravel or uneven surfaces the abs will trigger and basically u lose all stopping power and your steering wheel vibrates I've almost hit something head on and ran through an intersection because of this

Incident date: Jun 4, 2025

On June 4 as son was turning, the car started shaking & went to park. He managed to slip into a nearby parking spot & tried to reverse. The car turned on, put into reverse & then after about 2 seconds it went to park & stopped. This happened several times. It was towed to the dealer who today, June 10, reported it was a transmission flaw. The car was being driven at about 30 mph on a 2 way street.... Read more

Incident date: Jun 9, 2025

The infotainment system occasionally shuts down while driving, resulting in a blank screen and a reboot of the MMI after a short period. This is particularly concerning when backing up the car, as the sensors and backup cameras also become inoperative. The Audi dealership in Seattle performed the annual scheduled service in May 2025 but did not investigate this problem.

Incident date: Mar 14, 2025

We have been having problems with our slide out for 2 years. The slide mechanism kept getting damaged/"chewed up" and kept needing to be replaced. We could not get the slide to go in or out on its own several times over the 2-year period. After 2 years of taking it for repeated repairs, a Lippert tech came to the shop to inspect it. Per Lippert, the manufacturer of the chassis, "Inspection of chas... Read more

Incident date: May 31, 2025

The car has had a check engine light on for a week. It sometimes jolts forward when pressing on the accelerator and it does it all of a sudden. Took it to the Hyundai dealership they say it’s due to the egr valve and sub harness.

Incident date: Jan 1, 2023

Bottom window molding on all 4 windows fails prematurely, seemingly happening on every 10th-Generation Honda.

Incident date: May 29, 2025

Air leak puncture on my left front tire driver side

Incident date: Feb 8, 2025

Battery does not stay charged. I purchased the vehicle on 24AUG24. On 08FEB25, I began having trouble with the 12V battery. The battery died and Kia Roadside was called to jumpstart. The local Kia dealership replaced the 12V and tested the system. Everything checked out ok. I picked up the car on 10FEB25. On 03MAR25, I called Kia Roadside to jumpstart the dead 12V battery, again, and took ... Read more

Incident date: Feb 21, 2025

I originally started out at World Kia in Matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their Joliet location hoping for better service. Boy, was I wrong. Even though they had already run my credit in Matteson, they reran it again in Joliet, which made no sense ... Read more

Incident date: Jun 10, 2025

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

Incident date: Jun 10, 2025

I have a 2013 Chevrolet Tahoe. It is one of the thousands of which the plastic dash has cracked into pieces.My concern is that the loose plastic will hurt someone if the airbag is deployed. GM Should have never used such flimsy plastic on the dashes of so many vehicles.

Incident date: Jun 10, 2025

I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor quality of the glass that is used for the sunroof. I am shocked there... Read more

Incident date: Jun 5, 2025

I had Baker Cadillac Dealership to perform the toe-link recall as well as a Multi-Point Vehicle Inspection on May 28, 2025. This is for a 2012 Cadillac SRX-3.6 Luxury Collection [VIN: [XXX]] that I was going to purchase for my [XXX] daughter pending the inspection results. Because Cadillac technicians performed the inspection and nothing major was flagged, I purchased the car for my daughter. Th... Read more

Incident date: May 3, 2024

I purchased a pre-owned Audi in August 2023 from a franchised dealer. I was explicitly told there were no open recalls or issues. In May 2024, the vehicle suffered a complete electrical failure during use—warning lights flashed, wipers activated on their own, the steering wheel moved without input, and the windows opened/closed erratically. It was inoperable and could not shift into neutral. A f... Read more

Incident date: May 18, 2025

Dear Better Business Bureau, I am filing a formal complaint against Toyota Motor North America regarding a serious and unresolved safety defect in my 2024 Toyota Corolla LE (VIN [XXX]). The vehicle experienced two incidents of sudden unintended acceleration—the second, on [XXX], resulted in a collision. Despite my repeated efforts to resolve the issue, Toyota has failed to respond adequately or ... Read more

Crash

Incident date: Jun 9, 2025

THIS RECALL HAS BEEN REMEDIED AND THERE IS NOTHING WRONG WITH THE CAR. I NEED THIS RECALL MARKED TAKEN CARE OF SO THAT I CAN CONTINUE RENTING IT. PLEASE REMOVE THIS CARE OFF THE UNREPAIRED LIST ASAP!!!!!

Incident date: Jun 2, 2025

back up camera not working

Incident date: Jun 9, 2025

1. What component or system failed or malfunctioned, and is it available for inspection upon request? -The entire electrical system failed and the power steering, SRS, and ABS systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -Last night around 9 pm CST we crank the car and started to drive, (no warning light at that time) a... Read more

Incident date: Jun 8, 2025

No incident. Turned my car on and the ACC, LKAS, Collision mitigation and brake system lights all are amber.

Incident date: Mar 25, 2025

They changed the originality milleage of the car and sold it too expensive

Incident date: Jun 10, 2025

The vehicle does not have a manual switch for the headlight control. The only way to control the headlights is through the digital control interface on the infotainment console panel. The headlight controller button is so small that a person has to take their eyes off the road for a long time making it a very unsafe condition. If a deer was in your lane you could not turn your lights on and off q... Read more

Incident date: May 1, 2025

Check engine light first appeared early May 2025 days after the car started running very roughly, then bucking upon startup; local mechanic said may need engine but should go to dealer; dealer towed a couple of days later as engine light had begun to blink and said it couldn't be driven; a few days later dealer reported coolant leaking into combustion chamber and would need a new engine at $12,860... Read more

Incident date: May 17, 2025

My steering rack had to be replaced at less than 55,000 miles. I asked the dealer if this was covered under warranty and they said no. I was charged $4,800 for this repair. I contacted Hyundai USA and they refused to cover the repair. I then realized that I had received a letter from Hyundai stating my car had the extended warranty of 15 years/150m miles for this exact repair. I am on the phone wi... Read more

Incident date: Jun 10, 2025

Rearview camera intermittently (although more frequent than not) gives a distorted image or states that it is unavailable.

Incident date: Dec 18, 2021

The rear safety camera fails to appear in the dash. Car says unable to connect or display. Sometimes works, mostly does not. Ford dealer wants to charge $800 to fix. As this is a vehicle safety feature, I believe it is a failure similar to the latest recall by Ford

Incident date: Jun 7, 2025

The vehicle will hesitate/stall while driving down the road. The vehicle has done this multiple times and has actually shut off on 2 different occasions while at a stop. on 2 occasions now the vehicle has not wanted to start. I have taken vehicle to Mazda dealership and they can never duplicate it. When they check for any codes, the vehicle computer does not give accurate times when happened. This... Read more

Incident date: Jun 6, 2025

Weld on frame of 5th wheel attachment. Hitch I beam tore loose from cross member tubing, tearing the tubing completely apart. Crossmember broke at hitch attachment point. Had we not caught it when stopping to camp, the trailer could have broken loose from the truck injuring us or anyone behind us on the road.

Incident date: Apr 30, 2025

A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has fa... Read more

Incident date: May 25, 2025

2020 and above Mustang Ecoboost 2.3L engines are supposed to have the revised engine block design to mitigate coolant intrusion into cylinders and head gasket leak issues. My 2020 model year Mustang Ecoboost with the updated block, is suffering from coolant intrusion into cylinder #1. Confirmed by independent ASE certified repair shop as well as Ford dealership. No Codes. Symptoms includes cold st... Read more

Incident date: May 31, 2025

A few days ago, while driving on one of Chicago’s busiest expressways, my Hyundai 2020 Santa Fe with only 56,000 miles and a complete record of up-to-date maintenance, suddenly started smoking, smoke coming from under the front hood then caught fire without any warning. The fire consumed the entire front end of the vehicle from underneath the car to the top hood of car, to make matters worse, my... Read more

Fire

Incident date: Jun 9, 2025

My dad gave me his car a little bit ago, and I just learned there is a cap and sensor part in the engine that fills with oil which triggers the check engine light. I nearly got hit because I didn't know the car couldn't accelerate properly when this happens. My neighborhood exits onto the main road at an incline and my car wouldn't move faster than 10 mph while cars were coming behind me at 45. ... Read more

Incident date: Jun 5, 2025

You get a message that said engine maintenance required contact the dealer, when you do the scan it's shows that there is a problem with engine coolant bypass valve. After checking online it was multiple people with the same problem.

Incident date: Mar 3, 2025

I went to open my sunroof and it opened as normal but when I went to shut it, it’s started to make some noises and got stuck tilted open. It will not budge. I can be available for inspection. It’s a huge safety risk because the sunroof is tilted open and anything can fly into the car and hit someone’s head/body. Especially if driving on the highway at high speeds- the damage could be catastr... Read more

Incident date: Dec 12, 2021

BACK UP CAMERA UNIT WORKS PART TIME CHECKED RECALL OUR VIN NEVER ON RECALL. CALLED FORD DEALERSHIP DON SANDERSON REGULARY TO CHECK SAME ANSWER NOT ON RECALL.PROBLEM SINCE 2021 THANKS

Incident date: Jun 9, 2025

CA No problem

Incident date: Jun 9, 2025

Turn signal switch actuator. When engaging in a right turn with the signal on, the turn signal switch will attempt to auto-reset into position where it will regularly engage the left-turn signal 3-blink indication for a lane change. The issue does not occur with every singly turn, but with enough regularity for it to be a very common occurrence on every drive the vehicle takes. On our most re... Read more

Incident date: Feb 11, 2025

Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: May 2, 2025

The initial sensor alarm indication was low oil pressure and within less then an hour engine malfunction was detected and the vehicle stopped functioning. This incident occurred on [XXX] in SanAntonio and thereafter it was towed to the Mazda Dealership for inspection upon request. I was driving from Dallas to SanAntonio with my [XXX] and [XXX] children when the vehicle started making strange no... Read more

Incident date: May 27, 2025

The contact owned a 2013 Ford Fusion. The contact stated that while the vehicle was parked at the contact's work parking lot, the vehicle caught on fire due to unknown reasons. A security guard discovered the fire, and called the Fire Department extinguished the fire. A fire report was filed. No police report was filed. The contact was at work during the incident, and it was not until he finished ... Read more

Fire

Incident date: Feb 7, 2024

I own a 2010 BMW X5 xDrive30i (VIN: [XXX] ) with two active recalls: the VANOS bolt recall (23V-707) and the PCV valve heater recall (22V-119). Despite these being federally mandated safety repairs, Sharpe BMW in Grand Rapids, MI refused to perform the work without a paid diagnostic and potential full repair payment upfront, stating reimbursement would be decided afterward. I was sent home in an u... Read more