Consumer Safety Complaints

Incident date: Apr 25, 2019

In 2023, the engine of my 2013 Volvo S60 failed completely without prior warning and the vehicle had to be scrapped. Before that, in 2022, I paid $1,500 for a full front-end suspension rebuild due to abnormal wear. These failures were later determined to be consistent with high mileage. I had purchased the vehicle in 2019 believing it had 85,125 miles, but a 2025 VINinspect report based on NMVTIS ... Read more

Incident date: Jun 10, 2025

Car wheels rusted out

Incident date: Jun 12, 2025

The AC Compressor failed and has been leaking refrigerant. I went to Honda of Chantilly to get it fixed. They contacted American Honda who stated that on my Carfax I have a branded title. I called the Maryland MVA who confirmed that my Title for my car is clean. American Honda has a recall on The Ac Shaft compressor and is refusing to replace it. I ended up passing out because it is 105 degrees he... Read more

Incident date: Jun 12, 2025

On 2025-06-12 at about 3:50 PM EST I triggered a remote start command from my phone via the HondaLink app to cool down the car before leaving work. When I went out to the car it had not started. I assumed the command had simply failed, so I returned home and parked in our attached 2-car garage at around 5:10 PM. At about 6:30 PM I opened the door between the house and the garage and heard an engi... Read more

Incident date: May 1, 2025

The frame has possibly broken in the hitch area. This is a large 5th wheel trailer.

Incident date: May 16, 2025

1. The Integrated Charging Control Unit (ICCU) and associated high-voltage harness/fuse appear to have failed. According to the dealership, both the ICCU harness and a high-voltage fuse are being replaced. The vehicle is still at the dealer for repairs and can be made available for inspection upon request. 2. While merging onto a freeway on-ramp after charging at a Tesla Supercharger in Barstow, C... Read more

Incident date: Jun 12, 2025

I have been told the transmission is going out. After researching, I have seen this is a common problem with this year make and model of the vehicle.This should not be happening in a car that is a 2019. It is a safety hazard and frankly, it should be recalled in America as I have seen it was recalled in Canada for the same issues. I have already done 2 transmission flushes on the vehicle, but now ... Read more

Incident date: Jun 12, 2025

Car rolls backwards when stopped on an incline until the brakes are pumped two to three times

Incident date: Jun 12, 2025

The car shows a warning transmission fault service now

Incident date: May 1, 2023

frame failure and structural issues

Incident date: May 16, 2025

On [XXX], my Kia Telluride received a warranty engine replacement at Greenway Kia East in Orlando, FL. Just two days later, on [XXX], the engine overheated while I was driving with my young child. The temperature warning light came on. I stopped immediately and opened the hood — there was no coolant in the system at all. This failure occurred immediately after a major engine replacement, sugge... Read more

Incident date: May 1, 2025

I'm filing this complaint regarding my 2017 Honda Civic Touring (VIN: [XXX] , ~75,000 miles). The AC condenser failed, which Honda covered under an extended warranty (TSB 19-091). However, the AC compressor also failed, and Honda denied coverage, even for goodwill. I believe the compressor failure is a direct result of the leaking condenser with a possible compressor seal leak. Refrigerant loss c... Read more

Incident date: Jun 6, 2025

Request for Inspection and Service – Transmission & Water Leak Issues on 2023 Ford Explorer I’m reaching out regarding my 2023 Ford Explorer, as I’ve recently experienced two concerning issues that I’d like to have inspected and resolved: Transmission Behavior: The vehicle has been showing signs of abnormal transmission performance, including -- “hesitation when accelerating,” “jer... Read more

Incident date: Mar 10, 2025

Vehicle purchased from dealer 3/5/25 (brand new). Noticed struggle to start/shaking vehicle/weak power, within first week. Malfunction indicator light came on 4/15/25, brought into dealership for testing. Data showed fail/pass misfires upwards of 30 times. Diagnosed as fuel injector pump misfire. Part was replaced and picked up the vehicle 5/8/25. Vehicle misfired again on 5/9/25. Brought into dea... Read more

Incident date: Jun 10, 2025

The blinker level does not automatically shut off after the turn is preformed. It never has. Yes it can be inspected if asked. Because of this fault, people driving behind me have thought I am turning and have attempted to go around my vehicle, almost causing collision on several occasions. This puts myself, my passengers, and the other vehicle in immediate danger. As well as the vehicle behind ... Read more

Incident date: Jun 1, 2010

Adjustable pedals move side to side 2-3 inches making breaking unsafe by allowing foot to slip off of break onto the accelerator,

Incident date: Jun 9, 2025

I went for an oil change, tire rotation, etc at the dealer on 6/9/25 and was told that my frame had rust damage/holes and would not pass inspection this coming December. Went to Ziebart on 6/11/25 and they confirmed multiple hole/rust damage on frame which needed repair. They were perplexed as no problem was seen at my last yearly check of the rust protection in July of 2024. Also, no mention o... Read more

Incident date: May 14, 2025

I was driving down the highway alone at speed limit, with no traffic in front of me. My sunroof, which was closed, exploded without warning. It was literally like a gun going off when this occurred. I curled up in a ball in my seat but did not jerk the steering wheel. The interior of the car was covered in small and larger glass shards. I stopped to examine the damage and found that the sunroof ... Read more

Incident date: Jan 19, 2024

Exterior A-Pillar Trims were recalled on January 19,2024 due to a safety risk for other road users increasing the risk of a crash if the trim parts detached while driving. Manufacturer recall number is 24S02. NHTSA recall number is 24V031. The local Ford dealer scheduled an appointment on 9/30/2024 for what they said was a fix, however the techs conducted a test and stated the trim parts failed ... Read more

Incident date: Jun 4, 2025

ABS light going off when parked in reverse on an inclined hill with the left side of vehicle on a higher level than right. Pre collision showing as unavailable as well as Service AdvancTrac and Park brake Limited function Service Required all displayed on odometer screen.

Incident date: Jun 5, 2025

Child safety locks on back left door do not lock allowing back seat passengers to open door freely and endangering everyone in vehicle.

Incident date: Jun 1, 2022

I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Try... Read more

Incident date: Jun 11, 2025

We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end cap sensors due to safety concerns about centrifugal force causing a failure of the rubber valve st... Read more

Incident date: Jun 10, 2025

While the vehicle was parked and unattended, the rear window of my 2025 Nissan Pathfinder spontaneously shattered without any impact or external force. There was no evidence of vandalism, collision, or falling objects, and the vehicle was stationary at the time. The glass shattered entirely, leaving shards throughout the interior cargo area and rendering the vehicle unsafe to drive or leave unatte... Read more

Incident date: May 28, 2025

There is TSB that was issued on the shift forks of the 2018-2019 Ford mustangs where aluminum shift forks were originally installed which led to cracking and breakage. Due to this a TSB was issued reverting back to them using steel. My son purchased a 2019 Ford Mustang with only 9000 miles on it three months ago and this part has broke and no one wants to cover the Repair. This should be covered R... Read more

Incident date: Jun 10, 2025

I drove vehicle to Publix with no problems. When i tried to start vehicle, key turns but car does not start. There is no cranking sound. I called a mechanic friend and after extensive diagnosis he determined it was the ESL Module which controls the steering. Fortunately i was not driving the vehicle when the ESL Module failed. There is a recall on Mercedes Benz c300 from 2012-2017 for the ESL Mod... Read more

Incident date: Jun 7, 2025

Our Tucson was stolen in Charlotte, NC on [XXX]. The pax rear window was broken and the thieves broke open the steering column to start the car. It appears they used the well-known "Tik-Tok" method. I have record that our Tucson had the "software update" installed, at a local dealership, a year ago. This update (which should've been a recall) was supposed to address this issue. Despite this updat... Read more

Incident date: Jun 11, 2025

Need recall letter

Incident date: Jun 5, 2025

Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirm... Read more

Incident date: Jun 5, 2025

Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirm... Read more

Incident date: May 26, 2025

Vehicle caught fire

Crash Fire 2 injured

Incident date: Jun 9, 2025

I have now experienced multiple instances where the vehicle suddenly brakes on its own while driving at normal speeds, without any obstruction or hazard ahead. This is not only unacceptable — it's extremely dangerous, putting both myself and other drivers at risk of serious injury. Despite bringing the vehicle in twice to the dealership, the issue persists. I continue to receive dashboard malfun... Read more

Incident date: Jun 11, 2025

When I apply my indicator in one direction and begin my turn, the indicator automatically turns off at a certain point. Immediately afterwards, the OPPOSITE indicator automatically flashes about three times. This happens about half of the time I’m making a basic 90 degree turn. It has happened regularly since I purchased the car in December of last year. It is a safety issue since the people b... Read more

Incident date: May 27, 2025

When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.

Fire 1 injured

Incident date: Jun 11, 2025

Vehicle is in park but getting shift to park error

Incident date: Jun 11, 2025

Entertainment screen is delaminating. Other VIN’s have this issue and a recall. Jeep will not acknowledge that recall for this VIN.

Incident date: Mar 1, 2025

I am writing to formally request an investigation into a safety defect affecting the dashboard on my 2004 Lexus GX470. Over the past several months, I have observed significant cracking along the top of the instrument panel. I believe this defect poses a serious safety hazard: if the dashboard material fractures or delaminates, it could interfere with proper expansion and deployment of the front p... Read more

Incident date: Jun 10, 2025

June 2020 I purchased the car brand new 2020 Hyundai Santa Fe SE 2.5L from dealership, after the first year I started having issues with my display monitor just shutting off and my car going idle at red lights or when I’m sitting in traffic. I’ve never been in an accident and I’m not a reckless driver to my standards besides occasional potholes, the car going idle happened 3 times before I r... Read more

Incident date: Jun 10, 2025

Bluetooth and CarPlay connection suddenly disconnects from my iPhone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is dangerous because I am often on a freeway and engaged in a business call, and I must rapidly either switch t... Read more

Incident date: Aug 22, 2024

Anytime I pull my hood release, my hood never opens & I hear no click .

Incident date: Jun 9, 2025

Sudden unintended acceleration event. I was pulling into a parking spot going very slow and lifted my leg off the accelerator when the car suddenly surged forward and crashed into a tree, a wall and a nearby parked car (no people in the car). This put my safety at risk. I was thankfully not severely hurt and had no other passengers in my car. I have sustained some muscle strains in my neck. I have... Read more

Crash

Incident date: Feb 1, 2025

The rearview camera has malfunctioned many times. The camera image will delay, freeze or not display when the vehicle is in reverse. This same issue has been reported on newer Ford products and they are under recall.

Incident date: Jun 10, 2025

While I was driving, my sunroof on my 2025 Honda HRV EXL exploded. There was nothing that hit it or caused the sunroof to break. I know this due to there being no rock or material inside the area below the sunroof. Also, I would have heard an additionally sound if there were other objects involved, but instead it was one loud crash. I was able to get into contact with a Honda dealership in San Die... Read more

Incident date: Jun 10, 2025

Software issue with 12' display unit. The issues began occurring over the past several months. Sirius XM radio frequently searching for signal lasting for hours, and nothing else would play, not the radio nor the Pandora app with UCONNECT. The backup camera displayed on the screen when in D. Then, on 6/10/2025, the backup camera stopped working altogether. When shifted into R, 12' display shows a ... Read more

Incident date: Feb 26, 2025

Our 2024 Sprinter Van, manufactured in 2023, with less than 10,000 miles caught fire in the engine compart shortly after my wife picking me up at the airport.

Fire

Incident date: May 19, 2025

Purchased the car on 5/16 and it’s been at the dealership since 5/23. Was driving and I received a message telling me to “stop safely, vehicle will shit off soon”. Car immediately slowed drastically and the wheel jerked forcing my car to swerve into the next lane on the interstate. Was barely able to pull the car over safely without getting crushed on the highway. Have opened a case with Jee... Read more

Incident date: Dec 1, 2023

The door locks are unresponsive using both the fob and the vehicle controls. The problem started with a rear door not locking or unlocking when the other doors would lock. Eventually all doors became unresponsive. The doors now require me to manually lock each and use my fob key to unlock the driver door and manually unlock each door. I've replaced fuses to try to resolve the issue with no luck... Read more

Incident date: Nov 1, 2024

I am writing to formally file a complaint regarding the mishandling of a recall repair (Recall SC276) by the authorized dealership KIA of Lincolnwood, located in Illinois. In October 2024, I contacted the dealership in relation to Recall SC276. A diagnostic inspection confirmed the issue, related to the HCA system, and was supported by multiple error codes: U1010, U1011, P17ED, P17EE. I was infor... Read more

Incident date: May 29, 2024

Ford has been unable to repair our vehicle for over a YEAR because they say they can't get parts for recall # 25V347. We have contacted multiple Ford dealerships in a 300 mile radius. The outside noise coming from around the windshield area has increased. This is a major safety issue. I'm fearful that many people will be killed when the windshield and connected components start blowing out while d... Read more

Incident date: Jun 10, 2025

My oil drain pan has a crack in it valvoline gave me a paper for me to fill this out, I was here at valoline on 6/8 and then on 6/10 my brother inlae told me my car was leaking oil so I had to bring it back today 6/11 to find out why and that's what I was told it has to do with having a crack on the oil drain pan