Consumer Safety Complaints

Incident date: Jun 12, 2025

on 5/20/25, I had my Tesla repaired as I had suspension issues. They repaired my car to rectify my suspension for both my front and rear tires. Then on 6/12/25, I was driving on the highway and going about 70-75 mph when I heard a huge pop. No warning indicators came on and something did not feel right. I figured nothing else came of it. I was about 30 miles away from home and when I got home, my ... Read more

Incident date: Nov 2, 2021

On November 2, 2021, I purchased a 2008 Ford Edge, Stock #: 12256. Upon reviewing the vehicle’s history recently, I discovered that it had been previously involved in an accident—a fact that was not disclosed to me at the time of sale. Moreover, it has become evident that the odometer was tampered with, and the mileage was misrepresented. These facts constitute material misrepresentation and o... Read more

Incident date: Apr 29, 2025

My Ford Fusion eco boost 2017 had a faulty shifter cable bushing. When the vehicle turned off, parked (not on a hill thankfully due to safety and rolling backwards) thinking it was in park, it would not start and not go into gear and the vehicle would not shift into gears and the wrench light came on shift malfunction light came open. This was inspected, verified, and repaired at the Brandon For... Read more

Incident date: Feb 4, 2025

In February I was driving to an appt. when the side panel on driver's door broke & started flying around & hitting car. (It has the numbers to enter the car without a key.) So I had to roll down window 1/2 way, grab the broken part & drive 18 miles to town, holding the part so it wouldn't fly off (in 30 degree weather!) So I drove by the Ford Dealership where I got my car. They thought there ... Read more

Incident date: Feb 7, 2023

express my concern regarding a persistent and unresolved defect in the 12-volt battery of my 2022 Kia Niro, which I purchased from Hanlees Kia in 2022. In 2023, I brought my vehicle back to Hanlees Kia due to the battery dying prematurely. At that time, the dealership informed me of a battery jump start button on the dashboard. It was later revealed to me by Kia service in Stockton—after the ve... Read more

Incident date: Jun 14, 2025

My car key keeps getting stuck in the ignition and won’t come out until we unhook the negative on the battery.

Incident date: Jun 7, 2025

Vehicle Information: Make: Mercedes-Benz Model: GLS 450 Year: 2017 Component: Visibility/Sunroof/Panoramic Glass Roof VIN: [XXX] Incident Date: [XXX] Complaint Summary: I am filing this complaint regarding a serious and dangerous safety defect in my 2017 Mercedes-Benz GLS 450. Without warning and while driving, the panoramic glass sunroof suddenly shattered and exploded, sending glass shards and ... Read more

Incident date: Jun 9, 2025

It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.

Incident date: May 16, 2025

Electric Power Steering System Indicator, Tire Pressure, ABS (Anti-Lock Brake System), FCW (Front Collision Warning), LDW (Lane Departure Warning)& Vehicle Stability Assist Indicator are the Warning lamps that appear on the dashboard all at the same time while driving. Other information provided as shown in the uploads

Incident date: Jun 14, 2025

The side rails that come out when door is opened to assist with getting inside the truck does not work properly. It has come out and will not go back in. The door is closed and I have to drive the truck with the rails hanging down. That is a hazard.

Incident date: Jun 14, 2025

Horn malfunctioned, a known issue recognized by Kia on these models. Visited an authorized Kia repair center in Maryland on June 14, 2025. The repair center indicated that the necessary parts (96611-K0030 and 96619-T6000) are not available in Maryland or surrounding states, and backorder delays are at least four to six weeks. The vehicle is meanwhile not road safe due to the lack of a horn.

Incident date: Jul 2, 2024

My 2022 Hyundai Venue has a serious water intrusion issue that has gone unresolved for over a year. Every time it rains water pours into the cabin, especially on the passenger side leaving the floor soaked. I have to vacuum out water daily and use towels to prevent further damage. The vehicle has developed severe mold, which is a health risk, especially for my infant daughter who rides in the car.... Read more

Incident date: Apr 15, 2025

Hello I bought a Tri Glide U from Harley Davidson July of 2024. I found out the hard way that if you are in traffic that come to dead stand still and you are in the wrong gear when you go to take off it will kill the motor. Ok now here is the problem with the trike when you pull in the clutch it will not start and the gears on display disappear so now I don't know what gear I'm in. Harley need... Read more

Incident date: Jun 11, 2025

I was driving slowly at a parking lot of a supermarket and preparing to park on my right. When I saw a car on my left front backing up, I pressed on the brake pedal immediately and turned the wheel slightly to the right. All of a sudden, the Tesla accelerated on its own with a very strong force and high speed, with the wheel turned sharply on its own toward the right. The Tesla then run through th... Read more

Crash

Incident date: Jun 3, 2025

While driving around a curve the tire locked up and I was unable to turn and we ended up in the ditch. There was no collision. Myself and my child could have been seriously injured in this accident. 6 airbags deployed. Apon inspection the fender liner appears to have ripped off the back of the fender well and lodged into the top of the tire and the top front of the wheel well. Pheonix collision ... Read more

Crash 1 injured

Incident date: Jun 13, 2025

Moonroof spontaneously exploded while driving on the highway. The moonroof was closed, no one was trying to open it. All windows were closed, no one was trying to open them. My husband was driving and differently we heard a loud explosion which sounded like a shotgun going off and thought someone was shooting at us. I looked behind the car and could see glass flying everywhere. We safely pulled ov... Read more

1 injured

Incident date: Apr 22, 2025

Car completely shuts off pulling into traffic randomly while still rolling. Car completely shuts off randomly while in reverse and continues to roll until brake is used. Dealership cannot diagnose problem. The car is presenting a very dangerous hazard while rolling into traffic randomly and while in reverse.

Incident date: Mar 20, 2025

Traded in a good 2018 Chevy Cruze for a trailblazer that just keep cutting off and wouldn’t start back contacted dealer 9,989 miles 11 months old it would cut off it said the theft determine system needs service then one day it just wouldn’t start at all it would cut off while driving I had it towed to dealer I had been telling the dealer fruitless and for 4 months fruitless I traded a good Ch... Read more

Incident date: Mar 20, 2025

Traded in a good 2018 Chevy Cruze for a trailblazer that just keep cutting off and wouldn’t start back contacted dealer 9,989 miles 11 months old it would cut off it said the theft determine system needs service then one day it just wouldn’t start at all it would cut off while driving I had it towed to dealer I had been telling the dealer fruitless and for 4 months fruitless I traded a good Ch... Read more

Incident date: Jun 13, 2025

Horn stopped working at at around 30,000 miles. After taking it to the dealership to get fixed it stopped working at 70,000 miles again.

Incident date: Jun 13, 2025

Sun Roof shattered

Incident date: Apr 17, 2025

Hood prop up rod comes loose in windy conditions. The was captured on my CCTV cameras and is also duplicatable. Simply shake the hood when it’s open and the rod comes loose Toyota was notified and instructed me to show the dealer. Dealer was notified and we duplicated the problem in their presence. They informed me that there was nothing they can do and they noted in in the maintenance rep... Read more

Incident date: Jun 13, 2025

2019 Honda Clarity. Both the condenser and evaporator failed at 5 years and 55k miles and cause the AC system to not work, which in turn will not defrost the front windshield in the winter (visibility concern). The dealer has confirmed the issue when I took it into the service department on June 13th, 2025. Honda will replace the condenser for free with Service Bulletin 21-017 which extended ... Read more

Incident date: Jun 13, 2025

I was attempting to purchase this vehicle from Payless Used car sales in Anchorage Alaska. I noticed odometer discrepancies between the mechanic reported odometer in 2022 and the present odometer in 2025. The 2022 reported odometer was 60000, and now in 2025 it is 47000. When I made this concern to the salesman he asked me to leave. I left and won’t consider purchasing from this dealership in t... Read more

Incident date: Mar 1, 2020

Back up camera fails and is not available for use.

Incident date: Jun 13, 2025

While driving, the metal crossbar trim above my head separating the front (movable) and rear (fixed) roof glass fell off, jamming the sunshade and then falling on my head

Incident date: Jun 13, 2025

Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated total cost for labor and parts is over $5k. I think there are more cars affected.

Incident date: Jun 13, 2025

I was at an intersection, and the engine suddenly stopped for no apparent reason. This message shows up on dashboard: Steering power low. It asked me to put it on park and turn the engine back on. Very dangerous

Incident date: Jan 7, 2024

We replaced the back up camera on 3/26/20. It was showing blank images and sometimes distorted images. Now the vehicle has 144,236 miles and the same issue is occurring. There are numerous year model recalls for this exact issue, yet the 2014 was not included. This will be the third back up camera. This is dangerous and should be recalled.

Incident date: Mar 26, 2020

We are the original vehicle owners. The backup camera was replaced at a Ford Dealership on 3/26/20 because the screens were showing blank images and sometimes distorted images. at that time the mileage was 82564. Now the backup camera is doing the exact same thing, and the mileage is 144236. This is a safety issue backing up and can cause an accident. There have been recalls on most models but 201... Read more

Incident date: Aug 4, 2022

I am not sure if you would consider this as safety issue but with the amount of drivers using phones while driving I see it as a major safety issue. When asking the vehicle to read a text message aloud via CarPlay it starts off extremely loud for half a second then goes so quiet it cannot be heard making it useless. Obviously it would be advise for the driver to not pick up their phone while drivi... Read more

Incident date: Jun 13, 2025

The infotainment screen in my Mazda 3 will act as if buttons are being pressed without buttons actually being pressed. It a distraction and unsafe. I've noticed that other Mazdas had issues with this as well and were given extended warranties to fix this problem. Why not the 2017 Mazda 3? I talked to a mechanic about fixing it and it's very expensive yet it's a widespread Mazda problem. Someone is... Read more

Incident date: Jun 10, 2025

On Tuesday June 10, 2025 at approximately 11:43 am, while heading north on 75 at mile marker 148, my 2016 Kia Sedona caught fire. I initially became aware of a problem while heading southbound on 75. While listening to an audio book, my wife and I heard a sudden noise which appeared to come from the engine. I (the driver) I noticed that this noise (rattling/ ticking) only occurred when I accelerat... Read more

Fire

Incident date: Jun 7, 2025

Cooling system broke down at 140k miles. Water pump, EHRS failure EGR Cooler. Engine head gasket blown needs engine replacement 144k miles $9000 repair. Problems confirmed by dealership. Engine light never came on for cooling system, water pump coupling repair. Engine light did come on for head gasket and vehicle stopped working.

Incident date: May 1, 2025

hift to park The vehicle began to display 'Shift to Park' on the display even after the vehicle was in the park position. By shifting back out of park and back into park, but that became less effective as time went on. The vehicle will not shutdown fully when this warning is displayed and therefore can cause a battery drain condition, which can result in a safety risk returning to a vehicle with... Read more

Incident date: Jun 12, 2025

Component: Power Transfer Unit (PTU). Jeep has issued a recall for the same year and model as my 2019 Cherokee, but my VIN is not included in the recall. However, the power transfer unit is failing as verified by the Jeep dealership. This appears to be a manufacturing defect identical to those listed under the recall. The warning that lead me to take it to the shop said 4WD not available service ... Read more

Incident date: Jun 14, 2017

Posche dashboard leather coming apart at the staples. I was informed that if involved in an accident the airbags might not deploy. The Porsche dealer inspected and recommended replacing it. This issue has been on going with Porsche since it first began within the first few years of owning this brand new vehicle. I was informed that this is a very common issue, and a very serious safety issue with ... Read more

Incident date: Jan 3, 2022

The rearview camera for parking assistance displays a blank, distorted, or inverted image when in reverse. The camera itself was replaced back in 2022, but before it was replaced, the same issue occurred. The car was taken to a Ford dealership for replacement. They were aware of this issue back then a thought a camera replacement would fix the issue. Unfortunately, the camera replacement didn't re... Read more

Incident date: Jun 12, 2025

The sunroof of my vehicle spontaneously exploded as I was driving on the highway, shattering the entire sunroof and spilling broken shards of glass onto me and into my vehicle as I was going 70 mph on the highway. I had to cross 6 lanes of traffic, with glass flying off of my vehicle and bouncing around on the sunshade, with my hazards on, to get into an exit lane and get off of the highway. This ... Read more

Incident date: Jul 20, 2023

I purchased this Ram Promaster 3500 in 2022. In 2023 I was in Canada and went to have a spare key made. The dealer was unable to program a key to the vehicle. When I returned home to the Seattle area I took the vehicle to a Seattle Ram Business link dealer. They were also unable to program a key. May of 2025 I took the vehicle in for work and asked them to continue investigating the key issue. The... Read more

Incident date: Jun 12, 2025

Noticed driving feeling was different than usual after getting tire rotation at dealership. Pulled over and noticed lug nuts were very loose. Posed a safety hazard not to me but to others. Went to get retightened at same dealership, dealership did not seem concerned over the safety hazard at all. I am concerned now that this has happened to others and filing a formal complaint to protect others th... Read more

Incident date: May 19, 2025

On May 19, 2025 I was driving down the highway at approximately 70mph and experienced a loud explosion sound and my panoramic sunroof exploded. I did have the sunshade closed so I was not hit with any debris. I did swerve and narrowly avoided an accident. There were no warnings before this happened. I was not passing under any bridges or immediately behind any vehicles (there were vehicles to the ... Read more

Incident date: Jun 11, 2025

my 2013, Toyota Prius recently suffered a sudden hybrid system failure with DTC space P0A0F and a check hybrid system warning. This matches the symptoms described in NHTS a safety recall 20V369000. Your recall look up tool shows my Vin is not included. However, I have never received this recall repair, and my failure is identical to the documented safety issue. I am requesting help in getting Toyo... Read more

Incident date: Mar 24, 2025

I purchased my 2025 Subaru Forrester from Ciocca Subaru in Flemington, New Jersey in October, 2024. In March, 2025, a rock hit my windshield and cracked it. I spoke with both Ciocca and Open Road Subaru about it and they informed me there is a back order on the windshield that could take 2 months and that I should file an insurance claim. I filed the isurance claim and was assigned to get a win... Read more

Incident date: Jun 13, 2025

My sunroof exploded. I was driving north on I-35 in the Kansas City metro. I heard an actual explosion, then the sound of shrapnel washing over my vehicle. I wasn't sure it was me at first. Nothing hit the car. I noticed a new noise like passing (raggedy) wind and started to slide the sunroof "cover" back and you could see the glass had exploded outward. Had I not had the sunroof shade closed I, a... Read more

Incident date: Mar 1, 2025

Display screen/Navigation screen is flashing continuously. This is affecting the use of the back up camera which could potentially cause damage to vehicles or persons. This also is affecting thr use of hands free operation.

Incident date: Jun 11, 2025

Rear passenger seat belt will not release lock/tension/broken. Will not allow rear occupants to buckle in. Safety issue. Seems to happen on most 2013+ ford vehicles specifically trims like titanium with a 'inflatable belt" This issue should be recalled free of charge, It is a major safety issue not to be able to use a seatbelt. The best remedy would be inspect and replacement of broken compo... Read more

Incident date: Jun 12, 2025

Driving the vehicle at highway speeds the large orange “Brake” warning illuminates and flashes, and the brake activates. This has happened approximately 5-6 times since I have owned the car. This started within 2 months of purchasing the vehicle. The dealer has tried replacing the front camera and I have changed the battery. None of this has fixed the issue. According to my Innova 5610 code re... Read more

Incident date: Jun 9, 2023

Car is indicating I need to “SHIFT TO PARK” when it’s in park.

Incident date: Jun 12, 2025

Backup camera seldom works. It will often display an error once gear is shifted into reverse that the camera is unavailable. Other times it will glitch into a blue screen and then display the error message, or it I’ll work with no issue. This issue began about three weeks ago.