Consumer Safety Complaints

Incident date: Jun 8, 2025

While backing up, the vehicle’s rear camera and sensors failed to alert me to a low object. There was no audible warning, and the object was below rear window visibility. This resulted in a dent to the trunk. The camera system typically provides audio warnings, but it was silent during this event. I am concerned this could indicate a defect in the backup safety system. There have been similar re... Read more

Crash

Incident date: Jun 16, 2025

My vehicle would struggle with starting intermittently over the past 2 years. Last week It became a consistent issue each time I would start it. Today my car would not crank and I tried several times over the span of 3 hours. What I experienced previously when starting my vehicle is it would initiate starting, I would hear a mechanical whirring, the car would stop then start again and the engine w... Read more

Incident date: Feb 1, 2025

The TPMS light keeps flashing off and on and all my tires are the pressure they're supposed to be

Incident date: May 1, 2021

My rear driver side door electric harness failed only two years after owning vehicle. This disables everything, including the side airbag putting passengers at risk. Most recently (2024), my radio harness failed causing ALL functions regarding infotainment system to be obsolete. Multiple electric issues and no recalls to be seen.

Incident date: Jun 16, 2025

No oil change light, no engine light. Excessive Oil consumption engine Metal to metal brakes

Incident date: Feb 1, 2025

I purchased the BMW 535 and it continues to have drivetrain malfunction issues. This feels like a safety concern for several reasons. The first is that were not able to identify the issue, but I believe it has to do with the systems diagnostics being triggered or misfiring this is an unfortunateissue because wherever we are, we can get stuck randomly. Lastly, the car has an issue with Oberheu. Is... Read more

Incident date: Jun 3, 2025

Traction control light comes on and then my vehicle keeps jerking as I drive and a stabilizer track notification light comes on

Incident date: Jun 1, 2025

Broken clock spring

Incident date: Jun 15, 2025

The engine auto-off system kicks in too fast after stopping the vehicle creating a hazard that other vehicle may crash with my car as the engine start again is too delayed in my car after releasing the brake pedal.

Incident date: Nov 15, 2023

I previously leased my vehicle from Rick Case Hyundai in April 2023, In November i started having issues with my vehicle as i moved to Colorado. My whole vehicle starts to uncontrollably shake going 25 mph and over. Since highway speed limit is 65 that is where i struggle the most with driving and that is the most endangering as well. I have to pump my breaks and hope they don't stop working. I ha... Read more

Incident date: Jan 1, 2020

For years there has been a problem with my vehicle after it rains. On the drivers side when turning the steering wheel there is a scraping noise. The dealership service always said they can’t hear anything or duplicate the problem. Now the issue has extended to the passenger side. After a heavy rain or going through the car wash water get in under the glovebox. My sunroof is fine and not clogge... Read more

Incident date: Jun 14, 2025

As we were driving on the freeway, our Rear window shattered on its own. You can hear like an explosion of glass. We checked our cameras and nothing was thrown to our car. It just completed shattered on its own and we are confused as to why. It is a huge safety concern as we had a minor in the car. We called Honda and they said that they could not do anything, which is upsetting considering that w... Read more

Incident date: Feb 14, 2025

I was called for battery recall. Brought my car at the kia of stockton dealership last Feb 14, 2025. Mechanic found problem with high voltage battery of my 2022 kia niro ev. Contacted kia manufacturer or customer care regularly for the repair/problem with case number [XXX] but until now june 16th, 2025 no updates yet(4 months). My car is still in the dealership and mechanic told me that no respon... Read more

Incident date: Jun 12, 2025

Unknown

Incident date: Oct 1, 2022

Incident date: Jun 13, 2025

The car overheated while driving and my wife and daughter had to pull over to side of road. Engine Coolant was spilling everywhere. Car was towed to Raceway Kia in Freehold NJ. The dealer advised my wife that the radiator needs to be replaced and it was NOT covered under warranty. They claim that debris from the road must have damaged the radiator and therefore it was "third party damage". I ... Read more

Incident date: Jan 1, 2023

Component/System: Ignition system (brake switch/start button malfunction) and power door locks Available for inspection: Yes, both issues are ongoing and can be demonstrated at any time. Description of the Problem: My 2020 Nissan Armada Platinum is experiencing two serious and well-documented issues that I believe pose a clear safety threat, especially to families like mine. First, the push-button... Read more

Incident date: Jun 12, 2025

Rear panel of the sunroof exploded on the highway. Only 8200 miles on the vehicle. There were no other cars around to kick up a stone and I was not near any overpasses. Heard a loud popping noise followed by the sound of glass falling. Glass was down my back, in my hair and in my seat, as well as all over the back of the car. Luckily, children were not in the car.

Incident date: Jun 6, 2025

I was driving down road about to get on [xxx] in Tucson,Az when we heard a loud boom inside my car. We pulled over to see what happen. My moon room had exploded for no reason and nothing hitting it. You could clearly see the force came from inside vs outside due to an object. As we drove down the road to take it to ford glass proceeded to fall down. We are very lucky in the only one that got a pi... Read more

1 injured

Incident date: Feb 23, 2025

Driving 75-80mph in the freeway when suddenly the power stopped in the middle of the road and couldn’t get it to run. Thankfully freeway exit was near was able to get the vehicle to safety. Tried to turn in on again and would turn on but die down after. Had to tow the vehicle and take it to the dealership the next day. Said it was fuel pump module defect and there’s nothing I could have done... Read more

Incident date: Jun 16, 2025

unknown

Incident date: Jun 30, 2023

I am submitting this report to bring attention to a recurring issue with the infotainment/radio system in my vehicle, which I believe may warrant inclusion in a safety recall. The radio system in my vehicle has been experiencing persistent malfunctions, including ghost touching—where the screen registers inputs that I have not made. These phantom commands result in erratic behavior such as rand... Read more

Incident date: Jun 15, 2025

I buckled my son in his car seat and set my purse in the passenger seat and walked around the vehicle and in about 10 seconds it locked itself WITH the keys inside. The engine was off and I live in Tx so it was already very hot in the car. We used a pole through the cracked window to click the unlock button on the passenger door, we hit it twice and the car did not unlock, then I used a hanger to ... Read more

Incident date: Jun 11, 2025

The center console from the ceiling above the rear view mirror (that has the lights and the sunroof controls) broke and fell, making it hang by the cables. This happened while I was driving on the highway and I got startled. I had to hold it up with one hand since it blocked my rearview mirror and I had to pull over to see what had happened. All of the 4 screws were still in place but the plastic ... Read more

Incident date: Jun 15, 2025

Frunk compartment of Silverado ev won’t close and puts the car in “limp” mode. Dealership has replaced it twice. Still happens making the car not drive able and unsafe. Multiple people have had this issue and needs to be addressed please

Incident date: Apr 9, 2025

I am reporting a serious manufacturer defect in my 2018 Infiniti QX30. The headliner has detached and is sagging, obstructing rear window visibility and presenting a potential distraction while driving. This impairment significantly reduces rear visibility and has created an ongoing safety risk, especially when changing lanes or reversing. Infiniti Consumer Affairs has acknowledged the defect a... Read more

Incident date: Apr 21, 2025

Vehicle Incident Summary – 2019 Chrysler Pacifica [XXX] is the orginal owner Initial Incident – [XXX] At 50,779 miles, my 2022 Chrysler Pacifica lost all power while driving on Mound Road in Sterling Heights, MI. Officer Nathan Sears from the Sterling Heights Police Department assisted, and the vehicle had to be towed. The diagnosis at the time was complete battery failure—both batteries w... Read more

Incident date: May 16, 2025

In the middle of a busy intersection, the car just completely shut down. The car only had ~35,000 miles on the odometer and has been serviced only by BMW. It turned out that the water pump broke, which led to downstream impact on additional surrounding systems. BMW X5’s up to model year 2019 had recalls due to faulty water pumps. From an independent search online, it appears there are many o... Read more

Incident date: Nov 7, 2024

I had my car on the shop I was never told that there was a recall on the exhaust system in these type of cars I have had my car a little over a year they fix one side of the exhaust but stated the other side was not covered they told me I would have to pay I dont have the money to pay for this had they told me when this was under warranty I could have done something different but they never said a... Read more

Incident date: Apr 15, 2025

I am not quite familiar with the name of the lights on the bottom of my vehicle they sometimes come on and sometimes they do not. When I back up it sounds like my tires are rubbing against something and when I pull forward it sounds the same.

Incident date: Oct 28, 2019

The back up camera is severely distorted or unavailable completely 95% of the time. It was replaced under an extended warranty and less than a month later began having the exact same issue. Our dog was not seen laying under the car due to not having a back up camera and was run over and died as a result. We have four small children and this is a huge issue and has been happening since we purchased... Read more

Incident date: Jun 11, 2025

First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit van. Door had to be dismantled and failed latch replaced. Approximately 7 years old and roughly 52,000 miles. This was around 9/2023. Second incident. Passenger side sliding door lock failed. Sliding door could not be unlocke... Read more

Incident date: Jun 15, 2025

Phone: [XXX] VIN: [XXX] Vehicle : 2017 Acura MDX Dealership: DCH Montclair Acura, Bloomfield NJ 07103 Warranty: Extended Warranty Active Previous Case No: [XXX] Subject : Formal Complaint-Dashboard Errors and Inadequate Warranty Support Dear Acura Client Relations, I am writing to formally file a complaint regarding ongoing dashboard error messages in my 2017 Acura MDX and the poor handlin... Read more

Incident date: Jun 15, 2025

Phone: [XXX] VIN: [XXX] Vehicle : 2017 Acura MDX Dealership: DCH Montclair Acura, Bloomfield NJ 07103 Warranty: Extended Warranty Active Previous Case No: [XXX] Subject : Formal Complaint-Dashboard Errors and Inadequate Warranty Support Dear Acura Client Relations, I am writing to formally file a complaint regarding ongoing dashboard error messages in my 2017 Acura MDX and the poor handlin... Read more

Incident date: Jun 14, 2025

Date: [XXX] Subject: Immediate Safety Concern – 2021 Jeep Wrangler Sahara 4xe – Acceleration Failure Dear Jeep Customer Care, I am the owner of a 2021 Jeep Wrangler Sahara 4xe, VIN [XXX] , with approximately 50,000 miles. I am writing to report a critical and potentially fatal safety defect that occurred multiple times on [XXX], most notably at the intersection of [XXX] and [XXX] in Oregon. ... Read more

Incident date: Jun 12, 2025

The rear window shattered for no apparent reason. I was directly next to the vehicle with the tailgate closed when I witnessed happened without any probable cause. Please advise. Thank you.

Incident date: Feb 11, 2019

My 2017 panoramic sunroof pops open when it wants and it leaks very bad on all the electronic in the vehicle and I have a pacemaker, I can't be shocked by anything or it kills the pacemaker, so the leaking issue ford will not help me on which ford has never wanted to help ever since I owned the truck, this is a issue if someone has a implant like a pacemaker people can't be shocked if having one... Read more

Incident date: May 25, 2025

I am reporting a safety concern with the KIA K5 Advance Driving Assistance Systems. The concern is the Driver Attention Warning (DAW) being a distraction to the driver due to consistent dinging and flashing light of the "taking a break" that according to manual could go off every 4 minutes, however, in my experience it can go off every 3 minutes (see attached documentation), which is excessive. Th... Read more

Incident date: Jun 12, 2025

I had the 2025 Toyota Corolla Cross LE for one week and have experienced two occurrences of a serious safety concern. After coming to a complete stop (with the auto stop turned off), I will accelerate for a few second before the car completely loses power in the middle of the road. After a few seconds, it seems to pick back up and continue like nothing happened. This malfunction has left me in sit... Read more

Incident date: Apr 30, 2025

While backing up, the rear came will show a black screen on the display or a message to contact the dealership. This isn't a constant issue, but comes whenever. I took it to the dealership a few years ago, but because it wasn't happening then, they said there was nothing they could do.

Incident date: May 29, 2025

On [XXX], the vehicle unexpectedly shut down while I was driving. After having the car towed to Honda of Fort Myers for inspection, I was informed that the ground wire had been tampered with—something typically associated with prior accident damage. This is deeply concerning as I was not made aware of any such damage or tampering at the time of purchase. Additionally, I was charged $738 to retr... Read more

Incident date: Mar 18, 2025

The back up camera is not clear and the screen is froze once vehicle is in drive it’s still showing the rear camera.

Incident date: Jun 14, 2025

The vehicle experiences intermittent (but daily) accelerator lag or failure to respond when the gas pedal is pressed from a stop. There is a significant delay—sometimes several seconds—before the car begins to move, even when the accelerator is fully depressed. This appears to be related to the power train and/or engine system. The hesitation in acceleration has created multiple unsafe situa... Read more

Incident date: Feb 12, 2025

Emission system engine light coming on and off. When getting it scanned just comings up with a general code they said it could be tons of different things. Doesn't pin point anything.

Incident date: Jun 18, 2024

The transmission had to be replaced. I knew something was wrong because the truck was lunging. I took it to the garage and the mechanic said not to worry because everything looked great. I was pulling down a tree and the transmission stopped working. I had to get the transmission replaced.

Incident date: Jun 14, 2025

Door Lock Actuators failed on all doors. At times they don't unlock or don't lock. Toyota informed not covered under Warranty, No Recall or Campaign Notice. For the safety of myself and family I had them replaced at a mechanic. My truck lock is also faulty but not replaced. This started in May 2023 with one lock and again in December of 2024 with the other 3 locks.

Incident date: May 27, 2025

Formal Complaint – Hybrid System Failure, Safety Risk (VIN: [XXX] | Hyundai Case #[XXX]) Dear Sir/Madam, I am writing to file a formal safety complaint regarding a dangerous incident involving my Hyundai hybrid vehicle (VIN: [XXX] ) and Hyundai Motor America's failure to respond meaningfully to repeated requests for assistance. Incident Summary: On [XXX], while driving with my two young chil... Read more

Incident date: Jun 14, 2025

Need software update for Transmission and SYNC to 4 or 5 Speed sensor

Incident date: Jun 7, 2024

Static coming through the speakers with and without music playing when the weather is hot or using heater function on ac. Static noise is really loud and annoying distracting from driving and does not allow for auditory awareness of surroundings. only viable fix at the moment is to fully disable the premium audio fuse or completely remove stereo and install aftermarket stereo. No warnings whatsoev... Read more

Incident date: Jun 13, 2025

On my way to work on the highway and my rear differential blew apart sending pieces all over the high way had to get it towed home.