Consumer Safety Complaints

Incident date: Jun 23, 2025

Power steering went out

Incident date: Mar 12, 2025

I was driving my 2021 Volkswagen ID.4 Pro S on March 12, 2025, in Baltimore, Maryland, when I was involved in a motor vehicle accident. Although I maintained an adequate stopping distance from the truck in front of me, my forward collision warning, lane departure warning, and lane keeping assistance systems suddenly activated, causing my vehicle to make contact with the truck. My safety—and the ... Read more

Crash

Incident date: Jan 3, 2024

The MMI system keeps crashing and rebooting. It can happen as often as every 5-15 minutes. Navigation goes down and parking and backup camera is unavailable until system goes through the reboot process. My understanding is that there are numerous other Audi owners who have this problem, with no clear fix . Audi has nit addressed this or have been able to offer any help or resolution to this issue

Incident date: Mar 4, 2024

MY BACK UP CAMERA WAS REPLACED IN 2018 DUE TO THE ORIGINAL ONE INSTALLED DURING THE MANUFACTURING STATE BEING DEFECTIVE AND GOING OUT WHILE STILL UNDER WARRANTY. LAST YEAR MY CAMERA QUIT PROJECTING AN IMAGE ON THE SCREEN. I CAN ONLY SEE THE DIRECTIONAL LINES ON THE SCREEN WHEN IN REVERSE THAT CHANGE COLOR AND APPEARS TO WORK IF I AM OUT OF THE PARKING LINES AND THE SCREEN IS BLACK. EVERY ONCE IN A... Read more

Incident date: Jun 1, 2025

I’m filing this complaint regarding a known issue with the A/C evaporator core on my Toyota Tacoma (3rd generation). The evaporator core has prematurely failed, leading to a complete loss of air conditioning and, more importantly, reduced defrosting and defogging capabilities that directly affect visibility and driver safety. This issue is widespread and well-documented among Tacoma owners, and... Read more

Incident date: Jun 22, 2025

While traveling at speed there was a severe malfunction of the vehicle's stereo system. While driving the stereo was initially silent but later began to produce extremely loud noise/static. The volume of the noise was so extreme I had to take my hands off the steering wheel to cover my ears. The stereo did not respond to any power or volume input to stop the sound and I was forced to quickly pull ... Read more

Incident date: Jun 5, 2025

On June 5, 2025, while driving eastbound on Interstate 20 in Louisiana between Ruston and Monroe, the awning unexpectedly deployed while the RV was in motion. This sudden deployment posed a significant threat to myself, my passengers, and other motorists. Fortunately, no collision occurred, but the awning was destroyed, and the RV exterior sustained visible damage including multiple scratches. I ... Read more

Incident date: Oct 1, 2024

Dash camera will not function and has to shutdown when the warning goes off.

Incident date: Jun 23, 2025

The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick ex... Read more

Incident date: Jun 14, 2025

Subject: Report of Sudden Unintended Acceleration – 2025 Toyota Camry I am reporting a safety incident involving my 2025 Toyota Camry that occurred on [XXX] at a low speed in a parking lot in Madison, Wisconsin. While driving at a low speed through a parking lot and I began braking and turning into a parking space, my vehicle suddenly and unexpectedly surged forward. The car accelerated withou... Read more

Crash

Incident date: Jun 17, 2025

After driving, I can to a stop to park the van. The van would not shift to park and instead would go to neutral. I then could not turn the van off. It would only stay in accessory mode. Upon looking at this issue online, many Chrysler Pacifica owners have the same issue. Some people are able to fix the issue easily, while others needed to replace the transmission valve body. This is an incredi... Read more

Incident date: Jan 1, 2024

The factory-installed rear backup camera image flips upside down while in the car is in reverse and some times won't even turn on. Ford knows about the defective cameras.

Incident date: Sep 14, 2024

The Carfax confirms that Landers McLarty Huntsville: Took possession of the vehicle on September 12, 2024, with 112,179 miles on it. Then recorded a sale to you on [XXX], showing 96,792 miles — a 15,387-mile rollback. That “Mileage Inconsistency” warning on Carfax is not just a clerical error. It shows the vehicle’s official odometer history was manipulated or misreported — and Lander... Read more

Incident date: Jan 25, 2025

I’ve had my 2025 Chevy tracks for less than a year at first having issues in January 2025. I was driving back from my son‘s birthday party and the entire dash just went black. I could not see the mile per hour I was going and I could not see my radio my entire front dash just blacked out for almost a minute. I was driving at the speed of 70 miles an hour when this occurred putting myself and o... Read more

Incident date: Jun 23, 2025

parts unavailability on a new vehicle. Vehicle: 2024 Ford F-150 Raptor R Issue: OEM A/C suction hose (NL3Z-19867-C) failure — no parts available Effect: Inability to perform basic climate control repairs on a warranty vehicle Ford Case: [XXX] Contact: [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jun 21, 2025

The OnStar module is no longer working. When I purchased the vehicle, the green light did not turn on. I called customer service, and they advised me to take it to the dealership since they were unable to connect to the vehicle. I am unable to contact emergency services in case of an accident, and I cannot access services like remote location and remote start from the mygmc app. I have seen severa... Read more

Incident date: Jun 22, 2025

The entire instrument display panel (which includes things like gear, speed, fuel level, auto hold status, etc.) was completely black with no information displayed. The navigation system still illuminated, but the gps was not working properly and resulted in the car thinking (and telling me) that I was driving on the wrong side of the road. My safety was at risk and the safety of other drivers b... Read more

Incident date: Mar 28, 2025

Emergency exit of the rear doors does not include a manual door pull lever or cable obvious to the occupant. The panel to remove to access the release cable, and the cable to pull is not intuitive nor is it reasonable to believe a small child or an older occupant would be able to remove said panel or pull the cable to exit the vehicle. We were told occupants should exit through the front doors in ... Read more

Incident date: Jun 23, 2025

1) The 'Forward Collision Warning Off' light has continued to show on my dashboard, even though everything in the system indicates that it is on. 2) From time to time, usually when using the remote start, the system will change settings to Italian Language and also change temp to C rather than F. 3) On at least 3 occasions, when I start the car, all warning lights turn on, such as Service Power St... Read more

Incident date: May 31, 2025

I bought this vehicle brand new. I quickly realized that both rollers on the sliding doors were causing excessive noise, which I found out that many other owners have complained as well, when closing & opening. This is because of a poor assembly from Toyota as the rollers are not machined prefect painted & are either oversprayed or less sprayed causing gaps on the rollers. These gaps or uneven pai... Read more

Incident date: Jan 2, 2025

the car intermittently will not start. I had the starter replaced and that fixed the problem for a little while now it is back. My mechanic cleaned all the connectors and replaced them which worked for a couple of days now it intermittently will not start again. This seems to be a known problem with the 2015 CRV. Why isn't Honda addressing the issue?

Incident date: Feb 3, 2025

Vehicle: 2023 Jeep Grand Cherokee Trailhawk 4xe Problem Description: While driving at highway speeds, the vehicle suddenly loses all propulsion and displays a message stating: “Put in Park Before Restarting.” This happens without warning, creating an immediate safety risk in traffic. The engine shuts down, and I am forced to stop in the middle of the road, shift to park, and manually restart t... Read more

Incident date: Jun 23, 2025

seller [XXX] of greenville texas is selling this vehicle and multiple others with rolled back odometers. she claims 127K miles and it had 145K miles in 2018. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jun 21, 2025

The volume control in my vehicle will randomly change volume, up to and including full volume. This has almost caused a few crashes because it is very startling and the only way to lower the volume is to use the steering wheel controls (the volume knob does not accept input when this happens - it has a mind of its own). It is relatively simple to fight the volume when going straight, but it is ver... Read more

Incident date: Jun 22, 2025

There is a safety issue with the specific implementation of the regenerative braking system when the car is put into reverse that I have experienced on several occasions. This is not a failure or malfunction of the system as it is working as intended nor are there any warning messages or alerts to signify a defect. The way Kia's system works is that regenerative braking is always on (like all EVs)... Read more

Incident date: Jun 23, 2025

When the car is at a complete stop such as at a light or pulling onto a street, when you press the gas there will be a delay before it lurches forward. This becomes a very real safety risk trying to pull onto busy roads or even at lights. This car has been taken into multiple shops without it being fixed, the last one kept saying they had no idea why since there are no warning lights. They said th... Read more

Incident date: Jun 19, 2025

I took my 2022 Nissan Frontier SV 4x4 in for an oil change and a state inspection. The shop discovered that my left rear axle seal was leaking all over the brakes and rotors. As a result, it failed the inspection, and I had to spend $1,600 to get it repaired. The mechanic mentioned that it's unusual to see this issue on a 2022 model with only 27,000 miles. I figured I should report it, as it might... Read more

Incident date: Aug 10, 2022

Phone calls while connected to CarPlay do not come through car on first call. You have to press speaker on your phone twice to get it to come through. Which can lead to distraction while driving. Switching between CarPlay and radio also causes serious sound difference with one being deafening and extremely startling which can be dangerous while driving. Ford will not look into and brushes it o... Read more

Incident date: Jun 22, 2025

The back-up camera is often very laggy, with slightly delayed video. Sometimes it also does not work and there is no video displayed on the main dashboard while reversing.

Incident date: Jun 17, 2025

I was driving my vehicle and went to make a left turn out of a parking lot into traffic and my engine shut off and my car rolled into traffic and the check engine light turned on. All of the other functions in the car stayed on i.e. radio, air and all the lights. I had to have the car towed to a mechanic the mechanic was unable to diagnose my car so it was then brought to a chevy dealership. The d... Read more

Incident date: Apr 1, 2025

My "shift to Park" switch is malfunctioned. While in park, after I shut the engine, I am getting the "shift To Park" message on my dash with a beeping sound. It takes several tries of starting the car and putting the car back in drive, neutral or reverse and shifting back to park to to them message.

Incident date: Jun 12, 2025

The moon roof made a very loud noise as I was driving down the interstate. It sounded like a loud bang. The safety risk was that I could have jerked the wheel from the scare of the loud sound. My moon roof then shattered and began to fly off.

Incident date: Jun 22, 2025

There seems to be an issue with the seatbelt sensors; we have noticed that when operators and passengers buckle-in before starting-up the vehicle, once the vehicle is started it does not register that seatbelts are on/in use and the dashboard displays the dashboard seatbelt warning light, requiring the occupants to remove and re-engage their seatbelts a couple times till the sensors register prope... Read more

Incident date: Aug 30, 2021

Incident date: Apr 1, 2024

The engine and transmission shakes and they say all this normal. Vibration occurs throughout vehicle at idle or driving at any speed. Also, rpm hand slightly moves up and down while idling in park. The vibration is more prominent in 2 and 3 row seats. I have taken it in about 7 or 8 times for the same issue to 4 different dealerships. Only one has actually felt the issue and visually saw the vibr... Read more

Incident date: Jun 22, 2025

Safety issue having to replace multiple horns on the vehicle. Known issue from Hyundai America. Would like an investigation, maybe a recall.

Incident date: Jun 1, 2025

A/c compressor and some light came on on dashboard

Incident date: Feb 2, 2025

ICCU FAILURE. Car was being parked at night and there was a pop sound towards the back. It sounded like I ran over a branch. Immediately I received a “Check electrical vehicle system” warning light. The car could not be shifted into drive. It was towed the next day to the dealership. Oddly enough I had an appointment later that week with the same dealership to address the ICCU recall but part ... Read more

Incident date: Jan 1, 2025

I own a 2020 Audi and have been experiencing a persistent and widespread issue with the MMI (Multi Media Interface) system. While driving, the MMI randomly shuts down and reboots multiple times during a single trip. This happens whether or not I have any devices connected via Bluetooth, USB, or Apple CarPlay. The shutdowns are completely unpredictable and can occur at any time, causing the loss of... Read more

Incident date: Jun 2, 2025

The car is not able to shift out of park unless the shift interlock release button is depressed. This issue has occurred intermittently in the last year but has been consistent in the past few weeks of the submission of the complaint.

Incident date: Jun 22, 2025

I’m writing as a concerned consumer to flag a serious flaw in current vehicle VIN labeling standards. Specifically, the use of tamper-evident paper VIN stickers on body panels (such as rear doors) is unnecessarily fragile, outdated, and punitive — with no warning or protection for normal car owners. I recently purchased a 2024 vehicle and accidentally peeled part of a VIN sticker located on t... Read more

Incident date: Jun 21, 2025

My electronic infotainment system keep rebuilding and is affecting my rear camera when backing up I find it unsafe

Incident date: Jun 20, 2025

Engine Malfunction have serviced. At least 3 times. One of the 3 (so called) repairs took 3 weeks. They said “Tariffs you know Japan”. When I get this warning my car engine seems to vibrate. I have only had my car since August of 2024. New vehicle I am the 1st and only owner. Today is June 22, 2025 and tomorrow will be another incident number 5. My car is doing this again. I am a [XXX]. Most ... Read more

Incident date: Jun 22, 2025

Acceleration issues especially after coming stop. When proceeding to accelerate you can push pedal multiple times before the car jerks into movement.

Incident date: May 19, 2025

My car smells like it’s leaking gas and when I took a flash light n went under the car it shows the tank and the hose connected to the tank has signs of it being wet but when the car is running it smells a lot worse and constantly is shaking, shuddering and causing my transmission to malfunction and I’ve read online that there was a re call # 14S20 But i can’t find it on this website

Incident date: Mar 10, 2025

My Infotainment system randomly places phone calls, changes or cancels maps, and otherwise takes random actions that create distractions that makes for unsafe driving. It appears that the screen may be delaminating in multiple spots which would cause the above problems.

Incident date: Jun 8, 2025

I bought this car in June 2013 for its safety and its Amazing warranty and all the features that it has Hyundai manufacture had an obligation as a consumer service and failed to send notification of any recalled to us in regards to a recall High pressure, fuel pump, and fuel rail Fuel system engine, gas tank This is a product of liability and negligence on time but they failed to take responsibil... Read more

5 injured

Incident date: Jun 22, 2025

I believe my vehicle is part of the parking prawn recall. It jerked and jolt when in park very aggressively. When we proceeded to try to move the car in reverse it did not budge.

Incident date: Jun 14, 2017

I just bought auction, Door was crash, I had it fix Wheel sight now are good. My name is [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash

Incident date: Apr 16, 2025

Incident Description: This complaint concerns both the lack of navigation system support and the unresolved recall status for my 2014 BMW 5 Series. 1.Navigation System: BMW no longer supports map or system updates for this vehicle, and no hardware or retrofit upgrade is available. The outdated GPS system results in inaccurate directions, missing roads, and potentially unsafe routes. BMW dealership... Read more