Consumer Safety Complaints

Incident date: Jul 18, 2025

My backup camera does not work periodically. It will say camera unavailable. I use my camera in conjunction with my mirrors so it is really difficult when I can’t see behind me.

Incident date: Feb 11, 2026

This 2022 Bronco Sport was purchased from a Ford dealership "as is", but I purchased an extended warranty due to this. Since purchase the vehicle has been in the Ford Service approximately 60 days combined for the following: Tork converter replacement (part of the transmission system), 3 weeks; water pump (cooling system failure) 2 weeks; CV axil (drivetrain component) 2 weeks; battery replacement... Read more

Incident date: Mar 8, 2026

Rear view or back up camera monitor and animation not connecting or staying connected to load back up camera image

Incident date: Mar 1, 2024

My backup camera has had problems for a least a year and a half with my backup camera being inverted or black at times, more often than functioning correctly. In addition over the last 6 months my entire infotainment center goes black at which time I have no access to climate controls, navigation, radio or Bluetooth connections for cell phone. Consider the recent recall for vehicles one year newer... Read more

Incident date: Feb 25, 2026

Air bag symbol is lit on dash. Technicians unable to find issue, nor were they able to reset light. I feel the importance of said system functioning properly needs addressed. Not just we e can't find what is wrong.Nothing else we can do. No, that's b s

Incident date: Mar 5, 2026

While driving, I attempted to depress my clutch pedal in order to bring my vehicle to a stop. My clutch pedal only went halfway to the floor. I was able to force it down to the floor using a higher than usual amount of force. After bringing my vehicle to a stop I inspected my clutch pedal and found that it had side to side play resulting from a cracked weld where the clutch pedal was welded to a s... Read more

Incident date: Mar 6, 2026

All of a sudden while driving or idling engine will complete shut itself off. Rpm to 0 and if driving truck has shift to park to start. Once shifter to park and restarting car truck will start right back up however this issue has been ongoing and Dodge/ram has been no help with a solution. Brought it to an outside mechanic and after having a ton checked either pointing to a faulty PCM or TIPM modu... Read more

Incident date: Mar 7, 2026

Multiple warning lights on dashboard. Vehicle runs perfectly fine with brand new battery and spark plugs but still has 9 random warning lights coming on.

Incident date: May 7, 2023

2020 Chevrolet Traverse vehicles may experience a loud, rumbling exhaust leak caused by a failing front exhaust pipe bracket weld, frequently noted in complaints. While special coverage exists for other model years, 2020 owners are experiencing similar issues, with some reports suggesting it may not be covered under the same official, extended recall. My vehicle is experiencing the same issues th... Read more

Incident date: Oct 6, 2025

My 2025 Toyota Sienna XLE (VIN: [XXX]) is subject to Safety Recall 25V668 related to defective second-row seat rail welds. The recall states that the seat structure may fail during certain high-speed collisions, increasing the risk of injury to passengers. As a result of this safety recall, my vehicle was suspended from passenger rental service on October 6, 2025 and has remained unusable for it... Read more

Incident date: Mar 1, 2026

Dear General Motors Customer Assistance Center, I am writing to formally file a complaint and request assistance regarding a serious mechanical failure with my 2018 GMC Acadia SLT. I purchased this vehicle when it had approximately 7,000 miles on it after it was transported from Florida. Since owning the vehicle, I have properly maintained it and had it serviced through Suttle Motors dealership ... Read more

Incident date: Mar 7, 2026

While driving down the highway I went over a bridge joint and my sunroof suddenly exploded sending glass both into and off the back of the vehicle. I was able to find the moment of the explosion on my rear dashcam (saw the falling glass) and checked the front dashcam for any evidence of an object that would have impacted and did not find any. Neither I or my two passengers saw an object hit. The f... Read more

Incident date: Mar 7, 2026

Exiting a parking lot, attempting to break. The plastic break pedal cover fell off and was unable to break in time to avoid a front end accident.

Crash

Incident date: Mar 7, 2026

THE BLUETHOOD AND CARPLAY NOT WORK EVERYTIME I CONECT AND DRIVING LONG DRIVES TAKE ME OUT I CAN CINECT BACK AND DRIVING I DON'T FEEL SAVE DRVING WITH THE MAP USING MY CARPLAY TAKE ME OUT SO FOR SAFTY I USE MY PHONE INSTED I CAR BCS I TRY TO GE SOME ON TIME AND FOLLOW THE MAP BUT TAKE OUT AND I DON'T WHERE TO YOU GET DISTRSTIVE NO REDCOMEND USINF THE CARPLAY MAP NO SAFE IS BETTER TO USE ... Read more

Incident date: Nov 15, 2025

My backup camera is in reverse. When I use it everything is on the incorrect side which is a safety issue when backing up.

Incident date: Feb 25, 2026

Twice this has happened after the car is running for a bit all the lights cycle through as errors parking assist, hill assist, power steering, etc... Took to a dealership was told it is the fuel injectors and gas leaking into engine oil. Had to have my fuel injectors replace and get a new oil change due to gas in the oil. I see there is recalls for 2021-2025 but 2020 are also having the same i... Read more

Incident date: Jul 1, 2022

Driver side rear upper fender scoop came off at highway speeds.

Incident date: Mar 6, 2026

We were driving on a residential street, and our sunroof just exploded!

Incident date: Oct 31, 2024

For over a year, my SVC 4Wdrive light continues to be on. I received a PTU recall notice a year ago with a recall with no fix at the time. I had the dealership look at the issue with he service light always turning on at random times. They informed it was related to the recall and the vehicle was still okay to drive. When I use 4W drive the SVC light comes in on addition to randomly coming on at a... Read more

Incident date: Mar 6, 2026

My jeep will randomly not let me back up as it thinks there is something behind it and automatically apply the emergency brake. I brought it to dealership when it was still under warranty for this issue and they could not figure it out. My jeep will randomly stop as it’s driving, it will still rev when I push the pedal but it will not move in reverse or drive. The automatic shut off says it n... Read more

Incident date: Mar 1, 2021

Rearview camera has been faulty for years and there is still not a fix. I have almost hit people reversing bc of this issue. I will be backing up and the camera is fine and then all of the sudden it messes up with lines and weird colors in the middle of backing up. This is dangerous and hazardous.

Incident date: Oct 10, 2025

on or around 12/15/2024 (42257 miles on vehicle) jeep will power on start and stop, all alights on dashboard light, unable to shift into or out of gear when parked. When driving but stopped at a red light car shut off. Attempted to restart unable to, car put into park attempted to restart lights came on but engine didn't turn over. Tried again few minutes laster and the car turned on. Returned ap... Read more

Incident date: Jan 15, 2021

My backup camera continues to not work sometimes it shows upside down or black screen and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet?

Incident date: Feb 20, 2026

Computer system keeps messing up, I’ve taken it in a couple times for the same issue and it still keeps getting worse, sending wrong signals also sometimes it revs up when driving out of nowhere and it’s dangerous

Incident date: Feb 27, 2026

Rear tailgate on my 2021 Sierra opens or drops when wet. This seems to only happen in a heavy rain or after a truck wash. This problem has been recognized by the manufacturer and the dealer. There is no warning other than the constant clicking of the electric switch allowing the tailgate to drop. This problem has been recalled on the 3/4 & 1 ton trucks but not the 1/2 ton. The tailgate and switche... Read more

Incident date: Mar 7, 2026

Rear back up camera is inverted. Has been for many years. Ford says no fix. There has been many recalls for this problem on other model years. Why not this year, 2011

Incident date: Jan 2, 2026

Vehicle was driving fine in good condition and well maintenance. No warning at all and went to drive it home from a friends and it would not go in reverse at all. Towed to dealership and they said it’s a transmission issue. There is a recall on 2018 chevy traverse vehicles. My vehicle is not showing up but I do believe this could be the issue and should be considered a recall

Incident date: Mar 4, 2026

I took my vehicle to a dealership in response to the recent recall for the PTU unit. They simply "updated software" and claim the error code indicating ptu issues was not present and therefore are not required to replace the part. My vehicle has the textbook "symptoms" as directly outlined on the first recall notice (before a remedy was available) and the second notice; noise, service 4wd notifica... Read more

Incident date: Dec 18, 2025

UNKNOWN However multiple times the front end of the vehicle starts shaking when I try to break up especially on the highway. The dealership claimed to have repaired it once and shortly after it happened again. When I took it in they first looked and said the parts was ordered but nothing was done then came back and said oh yes it was done then refused to fix it without a charge so I had to pay ... Read more

Incident date: Jan 20, 2026

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! ... Read more

Crash

Incident date: Mar 1, 2026

Dealer has not replaced. Also my brakes are always squeek8ng when I back up. I have had all new brakes put on car. Still does it

Incident date: Aug 10, 2025

While in Reverse, my Back-up Camera usually does not work. I either get a Blue screen, a message saying Back up camera unavailable, or if it does come on, it is upside down and doesn't stay on but for a few seconds. I have called the dealer, and they will not even look at it unless I pay for this. There are recalls for other years, and I counted over 100 complaints about this issue on the same ... Read more

Incident date: Feb 23, 2026

Issue: My 2014 Kia Optima has repeatedly experienced overheating, flashing check‑engine light, and loss of coolant. The dealership has misdiagnosed the issue multiple times and returned the vehicle to me in unsafe condition. Safety Concern: The vehicle overheats while driving, the check‑engine light flashes, and the engine loses power. This creates a serious risk of engine failure while on... Read more

Incident date: Feb 9, 2026

I own a 2024 Jeep Wrangler Rubicon 4xe (VIN [XXX]) that is subject to a federally mandated safety recall involving the high-voltage battery system. I attempted to have the recall performed by an authorized Jeep/Stellantis dealership, Carson Chrysler Jeep Dodge Ram in Carson City, Nevada. During communications with the dealership’s Service Manager, I was informed that the dealership would not pe... Read more

Incident date: Mar 3, 2026

Car has been stalling, jerking and revving of the engine! Transmission service was done around 100,000 miles, about 30000 miles later, car was taken back to dealer and they were unable diagnose a problem. Issue got worse until it became undriveable. Car towed back to dealership only to be told I need a transmission on a pre owned certified car!

Incident date: Dec 31, 1969

The vehicle has ongoing engine and turbocharger problems, including loss of power, knocking, and worsening performance. It also has brake‑booster/vacuum issues that cause reduced braking assist and a hard brake pedal. Electrical and software malfunctions occur intermittently, including warning messages and irregular system behavior. These issues create safety risks and have been observed repeate... Read more

Incident date: Feb 18, 2026

On February 18, 2026, my 2019 Subaru Impreza displayed an “Emergency Service” alert and sent a MySubaru app message stating that Automatic Crash Notification, SOS Call, Stolen Vehicle Locator, and Roadside Assistance may not be available. A red SOS light also illuminated, and STARLINK sent alerts to Subaru each day I first started the car, prompting repeated dealer calls. I tested the SOS butt... Read more

Incident date: Jan 8, 2025

I am experiencing rearview camera issues - Ford to recall 1.74 million vehicles in US over rearview camera issue, NHTSA but everytime an article or alert is issued I check my vin # & not included in recall; but definitely my rear camera is defective.

Incident date: Jan 23, 2026

Transmission valve body w/solenoid, diagnostic

Incident date: Mar 6, 2026

My 2018 Ford Explorer continues to have issues with the rear back up camera. It makes it difficult to see while backing, especially at night. I have noticed recalls concerning this very problem on Ford Explorers with a recall on this very issue beginning with 2020 models. My vehicle is experiencing the sale malfunction. We called Ford a couple of times about the issue, and their response was, su... Read more

Incident date: Mar 6, 2026

The control knob that controls AWD, 2WD,Off-road, and 4 x4 AWD. Just stopped working. Stuck on 2WD mode. I did have it checked for any codes, even though, there is NO check engine light is on.

Incident date: Mar 6, 2026

Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.

Incident date: Mar 6, 2026

I bought this vehicle new in March 2024. I normally use Apple CarPlay for music and more importantly maps. Approximately 1 year after purchase, I was driving along and all of a sudden a new screen appeared with a keyboard requesting that I sign in with my email address. To clear the screen, I had to hit the small "X" in the upper right hand corner of the screen. That cleared and then a new screen... Read more

Incident date: Mar 4, 2026

As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance toda... Read more

Crash

Incident date: Mar 6, 2026

stalling/shutting down at stoplights with the auto start-stop feature has occurred continuously for the last 2 years I’ve taken to dealer, and multiple mechanics and they can’t find a problem

Incident date: Feb 21, 2026

The touchscreen infotainment system randomly goes awry, flashing, beeping and it doesn't respond to any controls. The vehicle must be turned off and started again to clear it.

Incident date: Apr 9, 2025

I have noticed Ford has recalled the back up camera for many makes and models however, my back up camera will not work when the car is hot. The make and Model is 2014 Ford Explorer Sport. Would this be considered?

Incident date: Mar 1, 2023

Drivers side door does not unlock in cold temperatures (physical key, fob button, keypad, and handle lock do not work).To unlock I have to enter through the passenger side door and use the interior handle. Seems to be an ongoing issue and there are "recalls/TSB" for the same issue happening on 2015-2019, 2021-22 models but not 2020. "The major frozen door latch recalls (such as 17S33) officially c... Read more

Incident date: Dec 19, 2025

I am submitting this complaint regarding a safety concern with my Jeep following the completion of Recall 68C. Since the recall service was performed, the vehicle has experienced significant issues when operating in hybrid mode. While driving in hybrid mode, the vehicle repeatedly switches back and forth between hybrid and electric operation. When the vehicle enters electric mode, the RPMs will s... Read more

Incident date: Mar 3, 2026

SEVERAL TIMES, I HAVE BEEN DRIVING, AND THE AUTO STOP SHUTS THE ENGINE DOWN, THEN IT WILL NOT RESTART. THIS HAS HAPPENED ON A VERY BUSY STATE ROUTE IN THE MIDDLE OF AN INTERSECTION, WHILE I HAVE MY YOUNG CHILDREN IN THE VEHICLE. THIS IS VERY CONCERNING AND A MOJOR SAFETY ISSUE FOR US.