Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 117,775 complaints - component: UNKNOWN OR OTHER
Incident date: Mar 26, 2026
I am the original owner of a 2020 Kia Telluride. The white paint on the car is coming off in huge pieces all over the front. The primer is still attached to the metal. Huge chunks are coming off as we drive it. We have spoke to the dealership and Kia corporate as well and they do not care because it is out of the 3 year warranty. We had a paint shop inspect it and get an estimate for it to be fi... Read more
Incident date: Feb 22, 2026
Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue
MERCEDES-BENZ
EQB 250+
(2023) - UNKNOWN OR OTHER
Mar 26, 2026
Incident date: Feb 10, 2026
A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This su... Read more
Incident date: Mar 26, 2026
The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and wil... Read more
Incident date: Mar 12, 2026
The chrome overlay on the driver side interior door handle is chipping and caused an injury to my finger. The chipped chrome broke off and became wedged in my skin and also resulted in a 0.5in scratch. The injury was extremely painful and required medical attention to remove the broken chrome chip that was lodged in my finger.
Incident date: Mar 21, 2026
Service Campaign Update 9C2 was installed. Since then erratic shifting occurs including up and down shifting without change in acceleration and deceleration or lag. This lasts between 1-5 minutes after initial vehicle start-up. This is dangerous when vehicle attempts to pull out into traffic. Hyundai has been aware of the issue as early as December 2025 but no notice of corrective action has been ... Read more
Incident date: Mar 12, 2026
I am reporting an unreasonable delay in the remedy for NHTSA Recall 25V-668 (Toyota Recall 25TA12). My 2025 Toyota Sienna has been subject to Interim Notice 25TB12 for approximately 170 days. Per Toyota’s official safety instructions, I have been directed to ensure that 'no one sit in or use a child restraint in any second-row seat while the vehicle is in motion.' Despite this recall being acti... Read more
Incident date: Feb 16, 2026
When driving on the highway going 65mph the car slipped in neutral and error showed on dashboard "transmission malfunction stop." I could steer and break, but not accelerate. Pulling over on side of highway, I was able to put in park and then drive. I pulled off the exit and the car did the same thing within 10 mins. Car was towed to Mercedes dealership in Warwick, RI. I was made aware after ... Read more
Incident date: Mar 26, 2026
Recall notice was received reporting 3rd row seating unsafe for occupants. There is no remedy at this time and I have 4 children under the age of 8, two of which ride in the 3rd row. Dealership has been reluctant to help with this matter and Hyundai corporate has delayed communication.
Incident date: Dec 1, 2025
The vehicle experienced a failure directly related to a manufacturer recall involving fuel tank expansion. The incident occurred while the vehicle was in use during normal operation on a work trip approximately three hours away from home. This failure presents a serious safety concern due to the involvement of the fuel system, including the risk of fuel leakage, system failure, or potential fire ... Read more
Incident date: Mar 2, 2026
I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not a... Read more
Incident date: Mar 26, 2026
My 2018 Nissan Rogue Sport has been exhibiting intermittent CVT transmission hesitation for several months. The hesitation occurs regularly after stops and during longer drives, and the only way to temporarily resolve the issue is to turn the vehicle off and back on. The check engine light has also illuminated. My vehicle only has 67,000 miles on it. I brought the vehicle to a Nissan dealership wh... Read more
Incident date: Feb 26, 2026
The back up camera turns black when the car is in reverse. Other times the screen has red, yellow, green horizontal stripes displayed which make the screen hard to see any objects behind me. This is the same problem ford has experienced with other explorer models and there is an activr recall for those models. My car is a 2014 model and is experiencing the same problems.
CHEVROLET
SILVERADO 1500
(2019) - UNKNOWN OR OTHER
Mar 26, 2026
Incident date: Mar 20, 2026
Auto idle stop activated at a stop light for the 2nd or 3rd time over a few years. Lifted foot off the break and stalled, the car went into Park and I could not put it into neutral or drive. The odometer screen looked like it does when the engine is on. The battery light was on. I tried to turn down the radio and the volume didn't work. I tried pressing the ignition button to turn off the car enti... Read more
Incident date: Mar 16, 2026
don’t have the exact locations,date or time but this has happened around 5 times where I am driving and comes to a come a complete stop and my engine wouldn’t start,I had to put on my hazard lights turn off the vehicle then restart it
Incident date: Mar 19, 2026
I got a code P0722-00 it says something about a sensor and a molded lead frame in the transmission this is affecting how the truck shifts gears and the amount of gas it consumes and in some cases it says that it can go from speed 6 to 1 currently not using it until its fix but I am reporting it just incase a recall were to happen later on
Incident date: Mar 26, 2026
The car powered off on me while driving on the interstate causing an extremely dangerous situation for me and other drivers without any warning, no signs the vehicle abruptly stopped I coasted to the side and avoided traffic and started right up but drove rough. It’s fuel and fluids in the car and no check engine lights were on.
VOLKSWAGEN
ATLAS
(2021) - UNKNOWN OR OTHER
Mar 26, 2026
Incident date: Mar 23, 2026
Backup camera becomes distorted. Has also turned into a blank blue screen.
CHEVROLET
TRAILBLAZER
(2021) - UNKNOWN OR OTHER
Mar 26, 2026
Incident date: Feb 12, 2026
Started the car to go to work and the check engine light came on, I stop started flashing and wouldn’t turn off. Message says there is a malfunction with the hybrid system and to visit Mazda dealer. I had to drive it to work, so it drove fine. But the lights never went off.
Incident date: Mar 7, 2026
I honestly believe this has to do with me being discriminated by people even emergency dispatch and police from the city of Inglewood , this is not the first time my car gets tampered with, but to start I already had felt something was off with the vehicle because I was parked and it accelerated all of a sudden last night of 03/24/26 then today on 03/25/26 i was on the freeway on my way to work th... Read more
Incident date: Mar 21, 2026
SUV has ran hot and had it towed on 3 separate occasions when this happened. Had thermostat and water pump replaced. Not fixed. Coolant keeps running out if bottom of suv. It is at dealership and blown head gasket and probably much worse. Apparently these models have something wrong with cooling system. The engine cost will be about what I owe on it. Buick needs to pay for another engine for my S... Read more
Incident date: Feb 28, 2026
Hyundai Tucson Sport 2016 GDI engine. I am the original owner of this truck I have taken care of this truck so much it being my first brand new purchase. No oil leaks NOTHING! When I first purchased the vehicle I noticed that it would stall when I would accelerate but did not think too much of it since it was brand new. A few years passed started to notice frequent oil changes were supposed to be ... Read more
Incident date: Mar 8, 2026
I was at stop light went to take my foot off brake to go when light was green car shut completely off. I quickly put hazard lights on then put car in park to restart car. Lucky car didn’t rear in me. Safety recall •Vehicle shuts off in traffic •Unsafe to drive •Loss of wages •No transportation provided •Second recall with long delay
Incident date: Mar 14, 2026
I am deeply concerned about my safety and the safety of other drivers due to a serious and worsening infotainment system malfunction in my 2022 Honda Accord Hybrid. The system malfunctions spontaneously and repeatedly while I am driving, causing significant distraction and creating a serious risk of accident. Symptoms include the system switching between apps on its own, the radio turning on and ... Read more
FORD
BRONCO SPORT
(2021) - UNKNOWN OR OTHER
Mar 25, 2026
Incident date: Mar 21, 2026
The infotainment system in my 2022 Kia K5 began failing on or around early December, 2025, at approximately 44,000 miles and has continued to worsen. The vehicle is currently at approximately 47,000 miles. The screen displays the Kia startup screen repeatedly and does not fully load, flashing, becoming unresponsive, and ultimately causing distraction while driving. Audio may still function, but k... Read more
Incident date: Mar 21, 2026
I was going about 30 mph and slowing to turn into my driveway, when my rear window exploded, I thought someone shot it out. I went to dealership and they said it's not covered by my warranty and that they have heard of this happening. So Nissan knows this is a problem yet they refuse to recall it. I've had the car 1 month, I purchased it on February 23, 2026 and this occurred on March 24, 2026. I'... Read more
Incident date: Mar 21, 2026
I am reporting a water intrusion issue in my 2019 BMW X3 involving both the roof-mounted “shark fin” antenna and the sunroof. Water enters the vehicle during normal rain conditions and has caused failure of the emergency call (SOS) system. This presents a serious safety concern, as the emergency communication system may not function in the event of a crash or emergency. Water intrusion also c... Read more
CHEVROLET
SILVERADO 1500
(2020) - UNKNOWN OR OTHER
Mar 25, 2026
Incident date: Feb 2, 2026
I am experiencing repeated and unpredictable software failures in my vehicle that create serious safety concerns. While driving, the vehicle will intermittently trigger system faults that: •Disable advanced safety features (including driver assistance systems) without warning •Emit a frequent, high-pitched warning tone that is distracting and disruptive •Occur mid-drive, forcing me to manag... Read more
Incident date: Jun 1, 2024
this recall has been active since 2023. I was told a remedy would be available ladder 2024…. I received another letter in September 2025 reminding me of the recall and it is now March 2026 with no current remedy available. This vehicle was used for my work vehicle and I am no longer able to use it to make income due to it having a recall. This has been a major problem. These parts also seem to b... Read more
CHEVROLET
EQUINOX EV
(2024) - UNKNOWN OR OTHER
Mar 25, 2026
Incident date: Mar 25, 2026
The horn stops working when it’s cold and the horn installed does not match the amperage need for the vehicle. It has failed multiple times. I rarely use my horn. It failed for the first time around 20,000 miles. Separately, I have an oil leak that is also covered under warranty. This car has been serviced countless times and it has been in the shop for three weeks.
Incident date: Mar 25, 2026
Air conditioning system is faulty. Purchased a new Volkswagen Tiguan in 2023. The blower motor was faulty in 2024 and was replaced in 2025 the A/C began making noises again and stopped working off and on in September 2025 and now the unit does not work at all.
Incident date: Feb 17, 2026
Trim around back window is kept on with sticky tape and it comes off on highway driving. Poses a safety risk
Incident date: Feb 17, 2026
Component/System Failure: The turbocharger system failed, specifically the wastegate arm, resulting in loss of boost and reduced engine performance. The failed component should be available for inspection upon request through the servicing dealership. Safety Risk: The failure caused a sudden loss of engine power while driving, placing me and others at risk, especially in traffic situations where ... Read more
Incident date: Mar 6, 2026
The high-pressure fuel pump (HPFP) failed internally while I was driving at night, causing the vehicle to suddenly stall and shut off completely while my children were in the vehicle. This resulted in an immediate loss of power and created a dangerous situation in traffic. The failure caused metal debris to spread throughout the entire fuel system, and the dealership confirmed that the system req... Read more
Incident date: Mar 25, 2026
My car started shutting down while driving. After the engine started seizing the key wouldn't turn in my ignition. Took car to dealership immediately on 10, 2026. Took again in 2024 for recall and other repairs. Found out after requesting previous service incidents they failed to do recall repairs and never notified me of it, or to come back. I've requested current diagnostic report several times ... Read more
Incident date: Aug 1, 2023
The backup camera on my Transit does not work. When in reverse the screen turns blue or says camera not available. It has shown the image upside down a few times, but it never works for more than a few seconds. I just bought this vehicle in November, and it has been doing this the entire time it has been in my possession.
Incident date: Dec 15, 2025
2025 Chevrolet Blazer EV AWD purchased 5/23/25 (under 3,100 miles) The vehicle's Telematics Control Module (TCM) has failed, disabling the built-in navigation system, OnStar services, remote start, and My Chevrolet app connectivity. The dealership confirmed the TCM needs replacement and the part is on backorder with no ETA. This is a known issue affecting this model. I am reporting this as a saf... Read more
Incident date: Mar 13, 2026
The back up/rear view camera display a blank or distorted image while in reverse and has reduced and distorted my view of what is behind in not one, but on both my 2015 Fords which have been recalled. I have come close on several occasions to having an accident. I got a letter from Ford confirming both cars are in a recall in October of 2025. We are now 6 months later and the service department ... Read more
Incident date: Jan 14, 2026
On [XXX], while driving my 2021 Ram ProMaster 2500 at highway speed in Florida, the van suddenly lost all power and came to a near stop, then re-engaged. Vehicles were in front and behind me, creating an immediate risk of serious collision, injury, or death. I pulled over ~30 minutes, restarted, but it could not exceed 20 mph while RPMs were high. AutoZone confirmed limp mode and advised a dealer.... Read more
Incident date: Mar 21, 2026
Vehicle is subject to NHTSA Recall 25V572 (Ford 25S89) for rear view camera failure. The camera intermittently displays a blank or distorted image when in reverse, or shows a “camera unavailable” message. This is a known safety defect acknowledged by the manufacturer. Remedy has not been available for over 6 months, leaving the vehicle with an unresolved safety issue affecting rear visibility... Read more
TOYOTA
GRAND HIGHLANDER
(2024) - UNKNOWN OR OTHER
Mar 25, 2026
Incident date: Jan 7, 2026
The sliding portion of the panoramic sunroof spontaneously shattered with an explosive sound and force without provocation or impact damage occurring. We were driving at 5-10 MPH through our apartment complex, but it would have been more dangerous had we been driving at a higher rate of speed on a street or highway. My husband suffered some light scratches on his left arm, but no other injuries th... Read more
DODGE
GRAND CARAVAN
(2016) - UNKNOWN OR OTHER
Mar 25, 2026
Incident date: Mar 24, 2026
As soon as I got to work and put it in park I got a message on the dashboard saying “Engine Temperature Too Hot. Do Not Drive. Allow Engine To Cool”. No other warning signs were shown before this. I looked up on google what maybe it meant and to my findings it mentioned gasket and all I noticed recent complaints and claims filed with 2018 Honda accords for a known issue with these Honda accord... Read more
Incident date: Mar 16, 2026
Incident Date，March 07, 2026] Current Mileage, 31625 miles I am reporting a catastrophic structural failure of a safety-critical suspension component on my Tesla Model Y. Upon inspection, I discovered that one of the bolts securing the driver-side lower control arm has completely detached and fallen off. A second bolt is approximately 50% loose. This has caused a significant safety hazard... Read more
COOPER
DISCOVERER AT3 XLT
(9999) - UNKNOWN OR OTHER
Mar 25, 2026
Incident date: Mar 22, 2026
I am writing to report a serious safety concern involving my 2024 Chevrolet Silverado that resulted in a child being locked inside the vehicle with the key fob present inside the car. On March 25 2026, after parking and turning off the vehicle, I exited the driver’s seat with my key fob inside my purse, which remained in the front of the vehicle. I then walked around to remove my daughter from ... Read more
Incident date: Feb 2, 2026
The panoramic sunroof gets stuck in the open position and also the motor makes a clicking sound. It is not opened all the way hardly at all, maybe 5 times a year if that. The problem is all over the internet and the dealerships routinely denies any knowledge of it and wants anywhere from 7k to more to fix the entire roof. This is very unprofessional and should not be swept under the rug. Repor... Read more
Incident date: Mar 25, 2026
I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, NHTSA #26V-059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told... Read more
Incident date: Mar 11, 2026
The brand new from the factory transmission that got replaced at a dealership to “fix” the initial recall stalled and went into limp mode while driving at under 50,000 miles.
Incident date: Mar 11, 2026
The warning light is saying engine power reduced having to do with the DEF system
Incident date: Sep 11, 2025
Power Transfer Unit stopped working. Brakes locked up and car would not move. Is not drive-able at this time. Currently at a dealership awaiting part, of which there is NO ETA on. I was just entering a roundabout when the part failed, and I could have been hit as the vehicle fully stopped and could not be moved. There was a grinding noise and no warning prior of this part failing. The problem was ... Read more
Incident date: Mar 25, 2026
1. My safety system/camera system is no longer working properly. The screen displays either a black/blank screen, an inverted (upside down) image, or an image that appears to be zoomed in to a very small viewing area. The alerts (beeping) does not function consistently when backing up. The horn does not always work. At times the entire electrical display including the sound system will reset witho... Read more