Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
GOODYEAR
UNISTEEL TIRE
(9999) - TIRES
Apr 1, 2019
Incident date: Jul 6, 2018
ON JULY 6TH, 2018 ABOUT 11:30 AM, I EXPERIENCED A FRONT PASSENGER BLOWOUT ON MY 2016 CLASS A MOTORHOME. MY RV WAS EQUIPPED WITH GOODYEAR G670 TIRES 295/80R22.5 THAT CAME ON IT AT PURCHASE. TRAVELING EAST ON I-10 JUST BEFORE BAYTOWN, TEXAS. DRIVING AT 62 MPH ON A DRY SUNNY DAY THE TIRE BLEW. NEITHER MY WIFE NOR I WERE INJURED BUT, THE EXPERIENCE WILL LAST A LIFE TIME, THE TIRE SHOWED NO SIGNS OF OU... Read more
Crash
MERCEDES-BENZ
GL450
(2012) - TIRES
Mar 29, 2019
Incident date: Mar 27, 2019
ON 3/27/2019 MY VEHICLE WAS TAKEN TO TIRES PLUS IN NEWNAN, GA FOR PURCHASE OF 4 NEW TIRES- PACIFICALLY MICHELIN LTX. WHEN THOROUGHLY REVIEWING RECEIPT AND INVOICE, I NOTICED SEVERAL ISSUES. PLEASE SEE BELOW THE FOLLOWING: 1. MY HOME ADDRESS WAS INCORRECTLY INPUT INTO THE SYSTEM 2. VIN#: MY PACIFIC VIN# WAS NOT LISTED UNDER VIN# SECTION 3. I RESPECTFULLY ASKED TIREPLUS REP HOW DO I GO ABOUT REGI... Read more
MICHELIN NORTH AMERICA, I
LT275/70R18 125/122R LTX A/T 2 DT LRE TL ORWL MI
(9999) - TIRES
Mar 29, 2019
Incident date: Mar 27, 2019
ON 3/27/2019 MY VEHICLE WAS TAKEN TO TIRES PLUS IN NEWNAN, GA FOR PURCHASE OF 4 NEW TIRES- PACIFICALLY MICHELIN LTX. WHEN THOROUGHLY REVIEWING RECEIPT AND INVOICE, I NOTICED SEVERAL ISSUES. PLEASE SEE BELOW THE FOLLOWING: 1. MY HOME ADDRESS WAS INCORRECTLY INPUT INTO THE SYSTEM 2. VIN#: MY PACIFIC VIN# WAS NOT LISTED UNDER VIN# SECTION 3. I RESPECTFULLY ASKED TIREPLUS REP HOW DO I GO ABOUT REGI... Read more
DODGE
GRAND CARAVAN
(2006) - TIRES
Mar 29, 2019
Incident date: Dec 20, 2018
2006 DODGE CARAVANS HAVE A DUMMY SPARE TIRE LOCATED NEAR THE GAS TANK SUBJECT TO ALL WEATHER CONDITIONS AND THEY BECOME DRY ROTTED AND CAN EXPLODE.THERE IS NO PROTECTION COVER THAT PREVIOUS DODGE CARS HAD. I HAD ONE BLOW AS I WAS ABOUT TO USE IT ON THE VAN. I SINCERELY NO ONE HAS ONE BLOW WHILE MOUNTED NEAR THE GAS TANK. *TR
Incident date: Mar 28, 2019
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH FOUR GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT NOTICED THAT THE TIRES WERE DRY ROTTING TO THE TREAD. ALL FOUR TIRES FAILED A TIRE INSPECTION. AN INDEPENDENT MECHANIC DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES HAD NOT BEEN INSPECTED BY A GOODYEAR AUTHORIZED TIRE FACILITY. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMP... Read more
GOODYEAR
FORTERA HL
(9999) - TIRES
Mar 28, 2019
Incident date: Mar 28, 2019
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH FOUR GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT NOTICED THAT THE TIRES WERE DRY ROTTING TO THE TREAD. ALL FOUR TIRES FAILED A TIRE INSPECTION. AN INDEPENDENT MECHANIC DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES HAD NOT BEEN INSPECTED BY A GOODYEAR AUTHORIZED TIRE FACILITY. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMP... Read more
Incident date: Feb 28, 2019
TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T TIRES, SIZE: 255/65R16. WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE STEEL BELT SIDEWALL DETACHED AND THE TIRE BLEW OUT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REPLACED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAI... Read more
NEXEN
ROADIAN-A/T
(9999) - TIRES
Mar 28, 2019
Incident date: Feb 28, 2019
TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T TIRES, SIZE: 255/65R16. WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE STEEL BELT SIDEWALL DETACHED AND THE TIRE BLEW OUT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REPLACED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAI... Read more
Incident date: Nov 15, 2017
2005 HONDA CRV. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRIDGESTONE TIRE. *LD *TR
INTERNATIONAL
3000
(2014) - TIRES
Mar 19, 2019
Incident date: Feb 28, 2019
WHILE IN TRANSIT, DRIVER RECEIVED A CALL FROM THE GSA VAN FOLLOWING HIM THAT ONE OF THE REAR TIRES STARTED SMOKING. THE DRIVER PULLED OVER AND CHECKED THE TIRE AND SAW SMOKE FROM UNDERNEATH THE BUS. HE GRABBED A FIRE EXTINGUISHER BUT WITHIN A MATTER OF MINUTES, THE BUS WAS ENGULFED IN FLAMES. *DT*JB
FORD
THUNDERBIRD
(2002) - TIRES
Mar 14, 2019
Incident date: Mar 13, 2019
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD EQUIPPED WITH A FIRESTONE TEMPA SPARE TIRE, SIZE: T185-60-R17 (NA). WHILE CLEANING THE VEHICLE, THE CONTACT FOUND THAT THE SPARE TIRE THAT WAS STORED IN THE TRUNK WAS BLOWN OUT AND THE TIRE WIRES, RUBBER, AND CORDS WERE EXPOSED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO VISIT FIRESTONE TO HAVE THE TIRE REPLACED. THE CONTACT WAS INFORMED ... Read more
Incident date: Mar 13, 2019
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD EQUIPPED WITH A FIRESTONE TEMPA SPARE TIRE, SIZE: T185-60-R17 (NA). WHILE CLEANING THE VEHICLE, THE CONTACT FOUND THAT THE SPARE TIRE THAT WAS STORED IN THE TRUNK WAS BLOWN OUT AND THE TIRE WIRES, RUBBER, AND CORDS WERE EXPOSED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO VISIT FIRESTONE TO HAVE THE TIRE REPLACED. THE CONTACT WAS INFORMED ... Read more
Incident date: Jan 31, 2018
MARCH 5, 2019. [XXX]. [XXX] 2003 PORSCHE BOXSTER 3.2 ENGINE WITH BRAND NEW MICHELIN ULTRA-HIGH-PERFORMANCE TIRES. ON DECEMBER 31, 2018 ABOUT 10:30 AM, I WAS DRIVING THE CAR GOING EAST, ABOUT 80 TO 100 MILES PER HOUR IN THE MIDDLE OF THREE LANES.WHEN I REACHED THE TOP OF THE HILL, THE FRONT END OF THE CAR WOBBLE IN THE AIR, ONE SIDE WENT UP AND THEN IT CAME DOWN: AND THEN THE OTHER SIDE WENT UP AND... Read more
Crash
1 injured
Incident date: Nov 21, 2018
AUDI WESTMONT LEASED ME A BRAND NEW 2019 A6 LAST NOVEMBER 12, 2018. THEY CLAIM "ALL" OF AUDI'S 2019 A6'S COME WITH "SUMMER TIRES" ON THEM AND GETTING AN "ALL SEASON" OR "WINTER" TIRE IS NOT POSSIBLE UNLESS I PAY ANOTHER $2,690.83 FOR FOUR MORE "WHEELS AND WINTER TIRES". I DROVE THE VEHICLE FOR TWO MONTHS ON THEIR "SUMMER TIRES" BRIDGESTONE TURANZA T005 SUMMER TIRES. ON TWO SEPARATE OCCASIONS WI... Read more
BRIDGESTONE
TURANZA T
(9999) - TIRES
Mar 12, 2019
Incident date: Nov 21, 2018
AUDI WESTMONT LEASED ME A BRAND NEW 2019 A6 LAST NOVEMBER 12, 2018. THEY CLAIM "ALL" OF AUDI'S 2019 A6'S COME WITH "SUMMER TIRES" ON THEM AND GETTING AN "ALL SEASON" OR "WINTER" TIRE IS NOT POSSIBLE UNLESS I PAY ANOTHER $2,690.83 FOR FOUR MORE "WHEELS AND WINTER TIRES". I DROVE THE VEHICLE FOR TWO MONTHS ON THEIR "SUMMER TIRES" BRIDGESTONE TURANZA T005 SUMMER TIRES. ON TWO SEPARATE OCCASIONS WI... Read more
Incident date: Mar 11, 2019
REAR DRIVER SIDE FIRESTONE TIRE GUARANTEED FOR 70,000 MILES BLOWN INTO PIECES WHILE DRIVING ON MARCH 11, 2019. IT HAS ONLY 36,000 MILES ON IT. ON MARCH 12, 2019, I NOTIFIED BRIAN OF FIRESTONE CUSTOMER SERVICE (800/367-3872) AND HE ASKED ME TO TAKE IT FOR INSPECTION BY FIRESTONE, 715B MERRICK AVE, WESTBURY, NY 11590 (516/228-9055) AT 11.00 AM ON MARCH 14, 2019
FIRESTONE
AFFINITY TOURING
(9999) - TIRES
Mar 12, 2019
Incident date: Mar 11, 2019
REAR DRIVER SIDE FIRESTONE TIRE GUARANTEED FOR 70,000 MILES BLOWN INTO PIECES WHILE DRIVING ON MARCH 11, 2019. IT HAS ONLY 36,000 MILES ON IT. ON MARCH 12, 2019, I NOTIFIED BRIAN OF FIRESTONE CUSTOMER SERVICE (800/367-3872) AND HE ASKED ME TO TAKE IT FOR INSPECTION BY FIRESTONE, 715B MERRICK AVE, WESTBURY, NY 11590 (516/228-9055) AT 11.00 AM ON MARCH 14, 2019
Incident date: Mar 5, 2019
3 YEARS AGO I BOUGHT A SET OF 4 GOODYEAR WARNGLER DURATRAC TIRES FOR MY SUZUKI VITARA. AFTER APROX 1,5 YEARS I GO TO TIRE SERVICE SHOP TO REPAIR AIR LOSS AROUND THE RIM. WITH TIRE UNMOUNTED WE FOUND INNER LAYER SEPARATION. I REPORTED THIS TO THE SELLER AND AFTER CHECKING WITH GOODYEAR REPRESANTIVE THEY CHANGED THE TIRE WITH NEW ONE. AFTER ANOTHER APROX 1,5 YEARS I HAVE TO GO TO TIRE SHOP FOR AN... Read more
GOODYEAR
WRANGLER DURATRAC
(9999) - TIRES
Mar 8, 2019
Incident date: Mar 5, 2019
3 YEARS AGO I BOUGHT A SET OF 4 GOODYEAR WARNGLER DURATRAC TIRES FOR MY SUZUKI VITARA. AFTER APROX 1,5 YEARS I GO TO TIRE SERVICE SHOP TO REPAIR AIR LOSS AROUND THE RIM. WITH TIRE UNMOUNTED WE FOUND INNER LAYER SEPARATION. I REPORTED THIS TO THE SELLER AND AFTER CHECKING WITH GOODYEAR REPRESANTIVE THEY CHANGED THE TIRE WITH NEW ONE. AFTER ANOTHER APROX 1,5 YEARS I HAVE TO GO TO TIRE SHOP FOR AN... Read more
MERCURY
MOUNTAINEER
(2005) - TIRES
Mar 8, 2019
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER EQUIPPED WITH FOUR COOPER DISCOVERER H/T TIRES, SIZE: 245/65R17. THE CONTACT STATED THAT ALL FOUR TIRES RUMBLED AND RODE ROUGHLY INSTEAD OF PROVIDING A SMOOTH, STABLE RIDE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A TIRE FACILITY MORE THAN FIVE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED, BUT... Read more
COOPER
COOPER DISCOVERER H/T
(9999) - TIRES
Mar 8, 2019
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER EQUIPPED WITH FOUR COOPER DISCOVERER H/T TIRES, SIZE: 245/65R17. THE CONTACT STATED THAT ALL FOUR TIRES RUMBLED AND RODE ROUGHLY INSTEAD OF PROVIDING A SMOOTH, STABLE RIDE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A TIRE FACILITY MORE THAN FIVE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED, BUT... Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WA... Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WA... Read more
CHEVROLET
SILVERADO 2500
(2004) - TIRES
Mar 4, 2019
Incident date: Dec 25, 2018
FEDERAL COURAGA MT TIRE TREAD SEPARATION AT FREEWAY SPEEDS WITHOUT WARNING. NOT EVEN AT HALF OF THE TREAD LIFE NO SIGNS OF DAMAGE OR CRACKING PRIOR TO THIS. ALL OTHER TIRES LOOK OK BUT HAVE BEEN REPLACED FOR CONCERNS OVER THE SAFETY OF THE TIRES AND MANUFACTURING QUALITY
FEDERAL
COURAGIA A/T
(9999) - TIRES
Mar 4, 2019
Incident date: Dec 25, 2018
FEDERAL COURAGA MT TIRE TREAD SEPARATION AT FREEWAY SPEEDS WITHOUT WARNING. NOT EVEN AT HALF OF THE TREAD LIFE NO SIGNS OF DAMAGE OR CRACKING PRIOR TO THIS. ALL OTHER TIRES LOOK OK BUT HAVE BEEN REPLACED FOR CONCERNS OVER THE SAFETY OF THE TIRES AND MANUFACTURING QUALITY
Incident date: Feb 24, 2019
DRIVING ON INTERSTATE I-85 IN NORTH GA ON SUNDAY, FEBRUARY 24TH TRAVELING 65MPH. REAR DRIVER SIDE TIRE TREAD FLIES OFF. TRUCK ROCKS AND MAKES A LOT OF NOISE. ABLE TO MAINTAIN CONTROL OF VEHICLE AND MOVE TO EMERGENCY LANE. TIRE APPEARS TO HAVE PEELED APART LIKE A BANANA. *DT*JB
BFGOODRICH
LT325/65R18 127/124R TL ALL TERRAIN T/A KO LRE RWL GO
(9999) - TIRES
Feb 27, 2019
Incident date: Feb 24, 2019
DRIVING ON INTERSTATE I-85 IN NORTH GA ON SUNDAY, FEBRUARY 24TH TRAVELING 65MPH. REAR DRIVER SIDE TIRE TREAD FLIES OFF. TRUCK ROCKS AND MAKES A LOT OF NOISE. ABLE TO MAINTAIN CONTROL OF VEHICLE AND MOVE TO EMERGENCY LANE. TIRE APPEARS TO HAVE PEELED APART LIKE A BANANA. *DT*JB
Incident date: Feb 23, 2019
TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TI... Read more
CONTINENTAL
SPORT CONTACT
(9999) - TIRES
Feb 27, 2019
Incident date: Feb 23, 2019
TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TI... Read more
Incident date: Mar 1, 2018
2017 Z06 CORVETTE. CONSUMER WRITES WITH CONCERNS TO SAFETY DEFECT AND MANY MALFUNCTIONS WITH THE VEHICLES TIRES. *AS *TR
Incident date: Dec 28, 2018
2015 MINI COOPER. CONSUMER WRITES IN REGARDS TO TREAD ON TIRES BEING WORN AT ONLY 10,000 MILES. *LD *TR
Incident date: Feb 17, 2019
DRIVING ON I-75 SOUTH BETWEEN EXIT 123 AND EXIT 116. I HEARD A POP AND THE CAR STARTED TO SHIMMY I DECELERATED AND PULLED TO THE SHOULDER. THE FRONT RIGHT TIRE WAS TOTALLY SHREDDED. THE ENTIRE SIDE WALL WAS GONE. I HAD JUST CHECK THE PRESSURES THE DAY BEFORE.
Incident date: Feb 17, 2019
DRIVING ON I-75 SOUTH BETWEEN EXIT 123 AND EXIT 116. I HEARD A POP AND THE CAR STARTED TO SHIMMY I DECELERATED AND PULLED TO THE SHOULDER. THE FRONT RIGHT TIRE WAS TOTALLY SHREDDED. THE ENTIRE SIDE WALL WAS GONE. I HAD JUST CHECK THE PRESSURES THE DAY BEFORE.
Incident date: Feb 18, 2019
THE TIRES OF THE NEW 2019 HONDA ACCORD WERE FIXED BY THE DEALER SHOP: NORTHSIDE HONDA AT 9100 SAN PEDRO AVENUE SAN ANTONIO, TX 78216 (210) 988-9644 BUT THE DETERIORATING CONDITION OF THE TIRES CONTINUES
GOODYEAR
ALL SEASON
(9999) - TIRES
Feb 18, 2019
Incident date: Feb 18, 2019
THE TIRES OF THE NEW 2019 HONDA ACCORD WERE FIXED BY THE DEALER SHOP: NORTHSIDE HONDA AT 9100 SAN PEDRO AVENUE SAN ANTONIO, TX 78216 (210) 988-9644 BUT THE DETERIORATING CONDITION OF THE TIRES CONTINUES
Incident date: May 20, 2018
GOODYEAR G670RV TIRE FAILURE
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA EQUIPPED WITH DEFINITY DAKOTA H/T TIRES, SIZE: P265/70R17. THE CONTACT STATED THAT ALL FOUR TIRES WOULD DEFLATE RAPIDLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12T013000 (TIRES). PEP BOYS INSPECTED THE TIRES AND STATED THAT THEY WERE NOT INCLUDED IN THE RECALL. THE CONTACT SHOWED PEP BOYS THE RECALL LETTER AND THEY KEPT IT, STATING THA... Read more
DEFINITY
DEFINITY DAKOTA H/T
(9999) - TIRES
Feb 15, 2019
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA EQUIPPED WITH DEFINITY DAKOTA H/T TIRES, SIZE: P265/70R17. THE CONTACT STATED THAT ALL FOUR TIRES WOULD DEFLATE RAPIDLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12T013000 (TIRES). PEP BOYS INSPECTED THE TIRES AND STATED THAT THEY WERE NOT INCLUDED IN THE RECALL. THE CONTACT SHOWED PEP BOYS THE RECALL LETTER AND THEY KEPT IT, STATING THA... Read more
Incident date: Feb 14, 2019
CATASTROPHIC CENTRIFUGAL EXPLOSION OF A FIRESTONE AFFINITY TOURING TIRE WHILE TRAVELLING ON A CONGESTED INTERSTATE HIGHWAY AT A FAIRLY HIGH RATE OF SPEED (65MPH). THE FORCE OF THE EXPLOSION TORE OFF THE BUMPER VALANCE, BUMPER CUSHION, BELLY PAN, INNER FENDER WELLS, FENDER SKIRT, FENDER TO BODY MOUNTS AND DAMAGED THE FENDER AND SAME-SIDE DOOR. THE DEBRIS SHOWERED INTO TRAFFIC. TIRE WAS PURCHASED NE... Read more
FIRESTONE
AFFINITY TOURING
(9999) - TIRES
Feb 15, 2019
Incident date: Feb 14, 2019
CATASTROPHIC CENTRIFUGAL EXPLOSION OF A FIRESTONE AFFINITY TOURING TIRE WHILE TRAVELLING ON A CONGESTED INTERSTATE HIGHWAY AT A FAIRLY HIGH RATE OF SPEED (65MPH). THE FORCE OF THE EXPLOSION TORE OFF THE BUMPER VALANCE, BUMPER CUSHION, BELLY PAN, INNER FENDER WELLS, FENDER SKIRT, FENDER TO BODY MOUNTS AND DAMAGED THE FENDER AND SAME-SIDE DOOR. THE DEBRIS SHOWERED INTO TRAFFIC. TIRE WAS PURCHASED NE... Read more
AUDI
A3 CABRIOLET
(2018) - TIRES
Feb 15, 2019
Incident date: Jan 9, 2019
TL* THE CONTACT OWNS A 2018 AUDI A3 EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TX TIRES, SIZE: 225/40R18 92HXL (NA). WHILE DRIVING 55 MPH, THE FRONT PASSENGER TIRE THREAD SEPARATED. THE VEHICLE WAS TAKEN TO PAUL MILLER AUDI (179 US-46, PARSIPPANY, NJ 07054, (973) 575-7750) WHERE THE CONTACT WAS INFORMED THAT THE TIRE PERFORMED AS DESIGNED; HOWEVER, THE TIRE WAS REPLACED. THE TIRE MANUFACTURER WAS... Read more
CONTINENTAL
CONTI PRO CONTACT
(9999) - TIRES
Feb 15, 2019
Incident date: Jan 9, 2019
TL* THE CONTACT OWNS A 2018 AUDI A3 EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TX TIRES, SIZE: 225/40R18 92HXL (NA). WHILE DRIVING 55 MPH, THE FRONT PASSENGER TIRE THREAD SEPARATED. THE VEHICLE WAS TAKEN TO PAUL MILLER AUDI (179 US-46, PARSIPPANY, NJ 07054, (973) 575-7750) WHERE THE CONTACT WAS INFORMED THAT THE TIRE PERFORMED AS DESIGNED; HOWEVER, THE TIRE WAS REPLACED. THE TIRE MANUFACTURER WAS... Read more
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA EQUIPPED WITH FIRESTONE FR74 TIRES, SIZE: P215/45R/17 (NA). WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANTIER TOYOTA (23621 CREEKSIDE RD, VALENCIA, CA) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE LEAKING AIR; HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS INF... Read more
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2017 TOYOTA COROLLA EQUIPPED WITH FIRESTONE FR74 TIRES, SIZE: P215/45R/17 (NA). WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANTIER TOYOTA (23621 CREEKSIDE RD, VALENCIA, CA) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE LEAKING AIR; HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS INF... Read more
Incident date: Feb 7, 2019
BRAND NEW VEHICLE WITH 2 TIRES HAVING SIDE WALL BUBBLES. NO ROUGH DRIVING . SEEMS TO BE AN INNER TIRE PROBLEM. MAYBE A DEFECT .CONTINENTAL BRAND TIRES.
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH VELOZZA ZXV4 TIRES, SIZE: 235/45ZR17 (NA). THE CONTACT STATED THAT SEVERAL OF THE TIRES EXPERIENCED BLOW OUTS, TREAD SEPARATION, AND TREAD FLATTENING. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON SIX DIFFERENT FRONT AND REAR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL TIRE DEALER (TIRE KINGDOM) WERE NOTIFI... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH VELOZZA ZXV4 TIRES, SIZE: 235/45ZR17 (NA). THE CONTACT STATED THAT SEVERAL OF THE TIRES EXPERIENCED BLOW OUTS, TREAD SEPARATION, AND TREAD FLATTENING. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON SIX DIFFERENT FRONT AND REAR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL TIRE DEALER (TIRE KINGDOM) WERE NOTIFI... Read more
GMC
SIERRA 1500
(2017) - TIRES
Feb 6, 2019
Incident date: Jan 5, 2019
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE DUELER 684 TIRES, SIZE: 255/70/17 (NA). THE CONTACT TOOK THE VEHICLE TO BE SERVICED AND WAS INFORMED THAT THE TIRES WERE PEELING, CRACKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FIRESTONE COMPLETE AUTO CARE (LOCATED AT 4835 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (818) 824-5973) WHERE IT WAS DIAGNOSED THAT THE ... Read more
BRIDGESTONE
DUELER 684
(9999) - TIRES
Feb 6, 2019
Incident date: Jan 5, 2019
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE DUELER 684 TIRES, SIZE: 255/70/17 (NA). THE CONTACT TOOK THE VEHICLE TO BE SERVICED AND WAS INFORMED THAT THE TIRES WERE PEELING, CRACKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FIRESTONE COMPLETE AUTO CARE (LOCATED AT 4835 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (818) 824-5973) WHERE IT WAS DIAGNOSED THAT THE ... Read more