Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Oct 6, 2021
The contact owns a 2021 Chevrolet Malibu equipped with Firestone FT140. The contact stated while driving during the rain while coming out of a complete stop the tires began to spin not gaining traction on the road. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Incident date: Oct 17, 2021
Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, ... Read more
CONTINENTAL
CROSSCONTACT LX
(9999) - TIRES
Oct 19, 2021
Incident date: Oct 17, 2021
Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, ... Read more
Incident date: Oct 12, 2021
Hello I am not happy with the tires the discount tire salesman keep selling me. The first time I bought Road hugger tires they looked like the picture that I attached. Then the sales man put me 2 front Road Huggers tires again in February 2021. Now my dealership is telling me last week .FRONT TIRES ARE WORN EXCESSILY ON THE INSIDE EDGES AND RUBBER IS STARTING TO PEEL OF TIRE. I don't have mo... Read more
ROAD HUGGER
GT ULTRA
(9999) - TIRES
Oct 19, 2021
Incident date: Oct 12, 2021
Hello I am not happy with the tires the discount tire salesman keep selling me. The first time I bought Road hugger tires they looked like the picture that I attached. Then the sales man put me 2 front Road Huggers tires again in February 2021. Now my dealership is telling me last week .FRONT TIRES ARE WORN EXCESSILY ON THE INSIDE EDGES AND RUBBER IS STARTING TO PEEL OF TIRE. I don't have mo... Read more
GMC
SIERRA 2500
(2013) - TIRES
Oct 18, 2021
Incident date: Oct 11, 2021
The contact owns a 2013 GMC SIERRA 2500 equipped with Cooper Tires, Tire Line: Discoverer A/T3 XLT, Tire Size: 265/60/R20, DOT Number: UT6K1MJ. The contact stated that the side walls were dry rotted and were separating. The contact took the tires back to the tire shop where the tires were purchased, and it was confirmed that the tires needed to be replaced. The tires had not been replaced. The man... Read more
COOPER
DISCOVER A/T3 XLT
(9999) - TIRES
Oct 18, 2021
Incident date: Oct 11, 2021
The contact owns a 2013 GMC SIERRA 2500 equipped with Cooper Tires, Tire Line: Discoverer A/T3 XLT, Tire Size: 265/60/R20, DOT Number: UT6K1MJ. The contact stated that the side walls were dry rotted and were separating. The contact took the tires back to the tire shop where the tires were purchased, and it was confirmed that the tires needed to be replaced. The tires had not been replaced. The man... Read more
Incident date: Oct 1, 2021
The contact owns a 2003 Chevrolet Yukon equip with Michelin X Radial LT2 tires sized 265/75R16 DOT M34N00CX. The contact stated that while driving in the rain the turning corners the vehicle would become unstable and slide and on 2 separate occasions while driving approximately 20 mph and making a turn the vehicle spun out. The contact indicated that the failure was due to a loss of tire air press... Read more
Incident date: Sep 1, 2021
I brought my vehicle in for damage sustained due to flooding from hurricane Ida. I was told that part of the damage was to 3 tires. I was later informed that the tires need to be replaced due to wear & tear. This vehicle had 18,969 miles of local driving at the time. I’ve never heard of tires being “worn out” on a vehicle purchased brand new with such low mileage. There has to be some kind o... Read more
BRIDGESTONE
ECOPIA H/L 422 PLUS
(9999) - TIRES
Oct 17, 2021
Incident date: Sep 1, 2021
I brought my vehicle in for damage sustained due to flooding from hurricane Ida. I was told that part of the damage was to 3 tires. I was later informed that the tires need to be replaced due to wear & tear. This vehicle had 18,969 miles of local driving at the time. I’ve never heard of tires being “worn out” on a vehicle purchased brand new with such low mileage. There has to be some kind o... Read more
Incident date: Aug 15, 2021
The contact owns a 2017 Hyundai Sonata equip with Kumo Solus 215 55 R17 tires. The contact stated that while driving at various speeds the front end of the vehicle would shake and vibrate. The vehicle was taken to the local dealer who discovered the steel belt were exposed on the front driver side tire. The tire was replaced and the problem was remedied. The same failure had later occurred on the ... Read more
Incident date: Oct 9, 2021
My tires are a 225/65R17. repeatedly, in heavy rain or very wet snow, the tires on mounted on the driver's side hydroplane and lose traction. I am concerned that this problem is due to the design of the tread. This is a directional tire that is only designed for the right side of the vehicle. Tires mounted on the Left side of the vehicle channel water/wet snow toward the center of the tire, causi... Read more
Incident date: Oct 9, 2021
My tires are a 225/65R17. repeatedly, in heavy rain or very wet snow, the tires on mounted on the driver's side hydroplane and lose traction. I am concerned that this problem is due to the design of the tread. This is a directional tire that is only designed for the right side of the vehicle. Tires mounted on the Left side of the vehicle channel water/wet snow toward the center of the tire, causi... Read more
CASTLE ROCK
RADIAL ST22
(9999) - TIRES
Oct 12, 2021
Incident date: Sep 17, 2021
The contact owns a 2020 FOREST RIVER Cherokee equipped with Castle Rock Radial ST22, Size: 205/75/r14 DOT Number: JUJTYMT2418. The contact stated while at a standstill the passenger front tire exploded without warning. The manufacturer was informed of failure and the contact is awaiting a response. The failure mileage was approximately 2,000.
FOREST RIVER
CHEROKEE
(2020) - TIRES
Oct 12, 2021
Incident date: Sep 17, 2021
The contact owns a 2020 FOREST RIVER Cherokee equipped with Castle Rock Radial ST22, Size: 205/75/r14 DOT Number: JUJTYMT2418. The contact stated while at a standstill the passenger front tire exploded without warning. The manufacturer was informed of failure and the contact is awaiting a response. The failure mileage was approximately 2,000.
CASTLE ROCK
RADIAL ST22
(9999) - TIRES
Oct 12, 2021
Incident date: Sep 17, 2021
The contact owns a 2020 FOREST RIVER Cherokee equipped with Castle Rock Radial ST22, Size: 205/75/r14 DOT Number: JUJTYMT2418. The contact stated while at a standstill the passenger front tire exploded without warning. The manufacturer was informed of failure and the contact is awaiting a response. The failure mileage was approximately 2,000.
Incident date: Jul 1, 2019
The contact owns a 2006 Chevrolet Silverado 1500 equipped with Continental General Grabber STX tires, tire size 24570R17, DOT Number vynhhm55. The contact stated that all four tire sidewalls had begun to deuterating exposing the white another. The vehicle returned the tires to Walmart where they purchased the tires from who confirmed the tires needed to be replaced. The tires had not been replac... Read more
CONTINENTAL
GENERAL GRABBER TR BSW
(9999) - TIRES
Oct 12, 2021
Incident date: Jul 1, 2019
The contact owns a 2006 Chevrolet Silverado 1500 equipped with Continental General Grabber STX tires, tire size 24570R17, DOT Number vynhhm55. The contact stated that all four tire sidewalls had begun to deuterating exposing the white another. The vehicle returned the tires to Walmart where they purchased the tires from who confirmed the tires needed to be replaced. The tires had not been replac... Read more
Incident date: Oct 9, 2021
Driving north on I-94, leaving the city of Chicago, the rear driver side tire (Bridestone Dueler P285/45R22) blew and the outer side wall seem to have a defect (weak side wall). This should never happen in a passenger car and the manufacturer should have better QUALITY CONTROL and prevent these defects from leaving the plants. I have a MS in Mechanical Engineering and have knowledge of the tire ... Read more
BRIDGESTONE
DUELER H/L ALENZA
(9999) - TIRES
Oct 12, 2021
Incident date: Oct 9, 2021
Driving north on I-94, leaving the city of Chicago, the rear driver side tire (Bridestone Dueler P285/45R22) blew and the outer side wall seem to have a defect (weak side wall). This should never happen in a passenger car and the manufacturer should have better QUALITY CONTROL and prevent these defects from leaving the plants. I have a MS in Mechanical Engineering and have knowledge of the tire ... Read more
CHEVROLET
SILVERADO 1500
(2018) - TIRES
Oct 8, 2021
Incident date: Oct 8, 2021
The contact owns a 2018 Chevrolet Silverado 1500 equipped with Continental Tires, Tire Line: Cross Contact LX20, Tire Size: 275/55/R20, DOT Number: A32AWD402917. The contact stated that while the vehicle was parked, the contact inspected the front driver’s and passenger’s side tires and noticed the threads were coming off in chunks. The dealer was made aware of the failure and informed the con... Read more
CONTINENTAL
CROSSCONTACT LX20
(9999) - TIRES
Oct 8, 2021
Incident date: Oct 8, 2021
The contact owns a 2018 Chevrolet Silverado 1500 equipped with Continental Tires, Tire Line: Cross Contact LX20, Tire Size: 275/55/R20, DOT Number: A32AWD402917. The contact stated that while the vehicle was parked, the contact inspected the front driver’s and passenger’s side tires and noticed the threads were coming off in chunks. The dealer was made aware of the failure and informed the con... Read more
Incident date: Sep 17, 2021
Motor coach trip from St Louis to Austin TX 17SEP 2021. Once parked, owner noted that inside left rear tire on driver side had no tread on it. Tires were as received when motor coach was purchased in January 2021. Owner was able to locate a tire for replacement and mobile service to mount and install. Technician immediately noted that the treadless tire did not match the tire size of the other f... Read more
FOREST RIVER
VENGEANCE
(2018) - TIRES
Oct 7, 2021
Incident date: Oct 3, 2021
The contact owns a 2018 Forest River Vengeance equipped with LionsheadHotline QCF Tires, Tire Line: Castle Rock, Tire Size: 225/75/R15, DOT Number: (Not Provided). The contact stated while driving 65 MPH, the passenger’s side rear tire experienced a blowout. The blowout caused severe damages to the underside of the camper, the wheel well, and the outside fender. The contact replaced the tire wit... Read more
LIONSHEAD
CASTLE ROCK
(9999) - TIRES
Oct 7, 2021
Incident date: Oct 3, 2021
The contact owns a 2018 Forest River Vengeance equipped with LionsheadHotline QCF Tires, Tire Line: Castle Rock, Tire Size: 225/75/R15, DOT Number: (Not Provided). The contact stated while driving 65 MPH, the passenger’s side rear tire experienced a blowout. The blowout caused severe damages to the underside of the camper, the wheel well, and the outside fender. The contact replaced the tire wit... Read more
GMC
SIERRA 1500
(2021) - TIRES
Oct 5, 2021
Incident date: Aug 24, 2021
I noticed a sway in the vehicle while driving down the highway, bad enough to pull over and check the tires and suspension. Took truck to dealer where upon inspection I was told that the cause was the tires' sidewalls are not stiff enough and the tires try to follow the grooves in the road. The dealer recommended changing the tires but had to defer to General Motors who denied the tire change unde... Read more
GENERAL TIRE
GRABBER HTS60
(9999) - TIRES
Oct 5, 2021
Incident date: Aug 24, 2021
I noticed a sway in the vehicle while driving down the highway, bad enough to pull over and check the tires and suspension. Took truck to dealer where upon inspection I was told that the cause was the tires' sidewalls are not stiff enough and the tires try to follow the grooves in the road. The dealer recommended changing the tires but had to defer to General Motors who denied the tire change unde... Read more
Incident date: Sep 17, 2021
225 40R 19 89Y I was traveling at 50 MPH and hit a man cover in the road and several days after I noticed that the tire was separated. I have sent an email to the manufacture and was told to take the car to one of the tire distributor, I did and have the tire inspected. I am having problem with the manufacture having warranty the tire. I had less that 6000 miles on the tire.
BRIDGESTONE
BRIDGESTONE
(9999) - TIRES
Oct 3, 2021
Incident date: Sep 17, 2021
225 40R 19 89Y I was traveling at 50 MPH and hit a man cover in the road and several days after I noticed that the tire was separated. I have sent an email to the manufacture and was told to take the car to one of the tire distributor, I did and have the tire inspected. I am having problem with the manufacture having warranty the tire. I had less that 6000 miles on the tire.
Incident date: Aug 24, 2021
We had four brand new Goodyear Assurance All-Season tires installed by our regular mechanics (Harper's Farm BP, Columbia, Maryland) on August 23, 2021. The very next day our son was driving on I-83 near Harrisburg, PA en route to Ithaca, NY when the rear driver's-side tire completely failed. The tread separated from the sidewalls and was left on the highway somewhere. (See uploaded photos.) Fortun... Read more
Incident date: Aug 24, 2021
We had four brand new Goodyear Assurance All-Season tires installed by our regular mechanics (Harper's Farm BP, Columbia, Maryland) on August 23, 2021. The very next day our son was driving on I-83 near Harrisburg, PA en route to Ithaca, NY when the rear driver's-side tire completely failed. The tread separated from the sidewalls and was left on the highway somewhere. (See uploaded photos.) Fortun... Read more
Incident date: Sep 7, 2021
LT 265 / 70 R 17 Driving at normal highway speed. No warning lamps, no messages, no other symptoms until heard a loud "bang" and steering became very difficult. Pulled over immediately to find a rear tire had exploded at edge of sidewall. The entire tread was blown off in one piece and caused damage to the vehicle. If I hadn't had a firm grip on the steering wheel before the tire blew up, I belie... Read more
COOPER
DISCOVERER A/T
(9999) - TIRES
Oct 2, 2021
Incident date: Sep 7, 2021
LT 265 / 70 R 17 Driving at normal highway speed. No warning lamps, no messages, no other symptoms until heard a loud "bang" and steering became very difficult. Pulled over immediately to find a rear tire had exploded at edge of sidewall. The entire tread was blown off in one piece and caused damage to the vehicle. If I hadn't had a firm grip on the steering wheel before the tire blew up, I belie... Read more
Incident date: Aug 6, 2021
Tire size 275/70R 18. I purchased these tires in April of 2020 from Stivers Ford in Birmingham, Al. I have since replaced 4 deflective tires and 2 tires there about to be defective. The major problem with this tire is that 1 of these tires blew out while driving 70mph on I-22 in Graysville, Al exit 87 westbound. This blowout resulted in my truck doing a 720 in the middle of traffic, if I had had a... Read more
GENERAL TIRE
GRABBER APT
(9999) - TIRES
Sep 30, 2021
Incident date: Aug 6, 2021
Tire size 275/70R 18. I purchased these tires in April of 2020 from Stivers Ford in Birmingham, Al. I have since replaced 4 deflective tires and 2 tires there about to be defective. The major problem with this tire is that 1 of these tires blew out while driving 70mph on I-22 in Graysville, Al exit 87 westbound. This blowout resulted in my truck doing a 720 in the middle of traffic, if I had had a... Read more
Incident date: Sep 30, 2021
P 215/60R16, TPMS IS ON , LOSS OF CONTROL OF VEHICLE FRONT RIGHT CONTROL ARM FAILURE ACTION # PE13007 NHTSA CODE: 13V354000
Incident date: Sep 30, 2021
P 215/60R16, TPMS IS ON , LOSS OF CONTROL OF VEHICLE FRONT RIGHT CONTROL ARM FAILURE ACTION # PE13007 NHTSA CODE: 13V354000
Incident date: Feb 1, 2021
The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The contact believed that the failure was caused by a defective tie rod. The contac... Read more
Incident date: Sep 10, 2021
MICHELIN LTX A/T 2 Size P275 65 R20 I have a 2014 Ford F250 SRW that I bought new in July 2014. The truck has 30,000 miles on it and 20,000 of it was towing a 5th wheel. The truck sits inside next to the 5th wheel when its not being used. I had the original tires on which had about 50% of the tread left. The rear tires are always inflated to 80 PSI before towing. We had 2 blowouts on the r... Read more
Incident date: Sep 10, 2021
MICHELIN LTX A/T 2 Size P275 65 R20 I have a 2014 Ford F250 SRW that I bought new in July 2014. The truck has 30,000 miles on it and 20,000 of it was towing a 5th wheel. The truck sits inside next to the 5th wheel when its not being used. I had the original tires on which had about 50% of the tread left. The rear tires are always inflated to 80 PSI before towing. We had 2 blowouts on the r... Read more
BRIDGESTONE
DUELER H/L ALENZA
(9999) - TIRES
Sep 27, 2021
Incident date: Sep 25, 2021
The contact owns a 2018 Toyota Tundra equipped with Bridgestone Tires, Tire Line: Dueler, Tire Size: 275/55/R20, DOT Number: (N/A). The contact stated while driving 75 MPH, there was a rumbling from the vehicle for five seconds, then the rear driver’s side tire detached. The contact pulled over and replaced the detached tire with the spare. The dealer was not made aware of the failure. The manuf... Read more
Incident date: Sep 25, 2021
The contact owns a 2018 Toyota Tundra equipped with Bridgestone Tires, Tire Line: Dueler, Tire Size: 275/55/R20, DOT Number: (N/A). The contact stated while driving 75 MPH, there was a rumbling from the vehicle for five seconds, then the rear driver’s side tire detached. The contact pulled over and replaced the detached tire with the spare. The dealer was not made aware of the failure. The manuf... Read more
BRIDGESTONE
DUELER H/L ALENZA
(9999) - TIRES
Sep 27, 2021
Incident date: Sep 25, 2021
The contact owns a 2018 Toyota Tundra equipped with Bridgestone Tires, Tire Line: Dueler, Tire Size: 275/55/R20, DOT Number: (N/A). The contact stated while driving 75 MPH, there was a rumbling from the vehicle for five seconds, then the rear driver’s side tire detached. The contact pulled over and replaced the detached tire with the spare. The dealer was not made aware of the failure. The manuf... Read more
Incident date: Sep 25, 2021
I purchased a new 2021 Honda Pilot in April. The incident occurred on 9/25/2021 at approximately 1:52PM CST. I was driving in Illinois (on I-88 near Exit 132). I was driving at approximately 65 MPH. The road had no debris. The vehicle (tires) was operating smoothly. Then, suddenly, the rear passenger tire ruptured/blewout, making the vehicle dangerous to drive (dangerous for passengers and o... Read more
CONTINENTAL
CROSSCONTACT LX SPORT
(9999) - TIRES
Sep 27, 2021
Incident date: Sep 25, 2021
I purchased a new 2021 Honda Pilot in April. The incident occurred on 9/25/2021 at approximately 1:52PM CST. I was driving in Illinois (on I-88 near Exit 132). I was driving at approximately 65 MPH. The road had no debris. The vehicle (tires) was operating smoothly. Then, suddenly, the rear passenger tire ruptured/blewout, making the vehicle dangerous to drive (dangerous for passengers and o... Read more
VOLKSWAGEN
JETTA
(2011) - TIRES
Sep 26, 2021
Incident date: Sep 24, 2021
P 205/55R16 Front side tire has developed cracks/cuts along side wall. Bought tires recently from NTB-National Tire & Battery in Forest City, NC. I don't know how safe is to drive like this?
Incident date: Sep 24, 2021
P 205/55R16 Front side tire has developed cracks/cuts along side wall. Bought tires recently from NTB-National Tire & Battery in Forest City, NC. I don't know how safe is to drive like this?
Incident date: Sep 23, 2021
I purchased FOUR (size 245/60R18) Firestone Destination LE2 tires on May 2, 2019 from my Ford Dealer (Washington Ford) to replace original equipment tires that were wearing down. Mileage on the car at the time was 22047. The tires were rotated on November 22, 2019 (mileage on odometer was 27687 or 5600 miles since purchased), the tire were rotated next on November 11, 2020 (mileage on odometer wa... Read more
FIRESTONE
DESTINATION LE 2
(9999) - TIRES
Sep 25, 2021
Incident date: Sep 23, 2021
I purchased FOUR (size 245/60R18) Firestone Destination LE2 tires on May 2, 2019 from my Ford Dealer (Washington Ford) to replace original equipment tires that were wearing down. Mileage on the car at the time was 22047. The tires were rotated on November 22, 2019 (mileage on odometer was 27687 or 5600 miles since purchased), the tire were rotated next on November 11, 2020 (mileage on odometer wa... Read more
Incident date: Sep 15, 2021
Drivers rear side tire had a blow involving the tread flying off exactly at the seam it is attached to the tire. This couldn't caused an accident or death to myself or other drivers on the road. These tires were purchased on the vehicle brand new in Sept 19 2020. The accident happened September 15 2021. The vehicle is brand new as well. The other Goodyear eagle sport tires on the vehicle had ... Read more