Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
TOYO
PROXES ST II
(9999) - TIRES
Jul 22, 2013
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2012 MAZDA, MAZDA5 WITH TOYO PROXES ST II TIRES, LINE SIZE P205/50R17. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC INFORMED THE CONTACT THAT ALL FOUR TIRES WERE CRACKED INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR NEW TIRES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES AND VEHICLE WAS 22,400. THE DOT NUMBER WAS N... Read more
Incident date: Nov 15, 2012
ON HIGHWAY RETURNING FROM CAMPING TRIP ABOUT 400 MILES ONE WAY TRIP. TIRES OVERHEATED VERY BADLY-FELT SOFT-AND SMELLED LIKE RUBBER BURNING. CHECKING DIFFERENT SOURCES ON-LINE REVEALED THAT TOMAX TIRES ON HEARTLAND RVS ARE A KNOW PROBLEM. MY GOOD FRIEND HAS A 2012 THAT THREE OF THE FOUR TIRES CAME APART ON THE ROAD AND CAUSED MAJOR DAMAGE TO HIS RV. HE HAD TO BUY 4 NEW TIRES WHILE SITTING BESIDE... Read more
POWER KING
TOWMAX
(9999) - TIRES
Jul 22, 2013
Incident date: Nov 15, 2012
ON HIGHWAY RETURNING FROM CAMPING TRIP ABOUT 400 MILES ONE WAY TRIP. TIRES OVERHEATED VERY BADLY-FELT SOFT-AND SMELLED LIKE RUBBER BURNING. CHECKING DIFFERENT SOURCES ON-LINE REVEALED THAT TOMAX TIRES ON HEARTLAND RVS ARE A KNOW PROBLEM. MY GOOD FRIEND HAS A 2012 THAT THREE OF THE FOUR TIRES CAME APART ON THE ROAD AND CAUSED MAJOR DAMAGE TO HIS RV. HE HAD TO BUY 4 NEW TIRES WHILE SITTING BESIDE... Read more
Incident date: May 15, 2013
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE TIRE WAS REPLACED. THE FRONT DRIVER'S SIDE TIRE ALSO BLEW ON A LATER DATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE VALVE STEM NUTS WERE FRACTURED AND CAUSED THE FAILUR... Read more
DODGE
JOURNEY AWD
(2009) - TIRES
Jul 22, 2013
Incident date: Jul 22, 2013
TIRE IS WORN , WENT FOR OIL CHANGE , TIRE AT ALMOST DANGEROUS LEVEL , THIS IS SECOND TIRE TO WEAR THROUGH IN A YEAR . I WAS TOLD THESE TIRES HAVE TERRIBLE WEAR LIFE. I CAN ONLY GET THEM AT DEALERSHIP AND THEY ARE EXTREMELY EXPENSIVE . IF YOU ARE PUTTING SUCH A HIGH PRICE TAG ON THESE TIRES THEN IMPROVE THEM. I AM ON DISABILITY AND THIS IS A BIG HIT. I LOVE MY JOURNEY BUT AM THINKING ABOUT GETTING ... Read more
Incident date: May 17, 2011
HANKOOK TIRES 20,000 MILES. CAR SHAKES, TIRES CHOPPY AND VERY LOUD ON HIGHWAY. DEALER HAS ROTATED EVERY 3,000 MILES AND 2011 FORD FOCUS SE IS ALIGNED PROPERLY. WORSE TIRES IN THE WORLD AND NO SATISIFICATION FROM DEALER, THE FORD CO. OR TIRE COMPANY. THEY ARE WAITING FOR INJURIES JUST LIKE WHEN THEY PUT FIRESTORM TIRES ON TREE VEHICLES. *TR
Incident date: May 17, 2011
HANKOOK TIRES 20,000 MILES. CAR SHAKES, TIRES CHOPPY AND VERY LOUD ON HIGHWAY. DEALER HAS ROTATED EVERY 3,000 MILES AND 2011 FORD FOCUS SE IS ALIGNED PROPERLY. WORSE TIRES IN THE WORLD AND NO SATISIFICATION FROM DEALER, THE FORD CO. OR TIRE COMPANY. THEY ARE WAITING FOR INJURIES JUST LIKE WHEN THEY PUT FIRESTORM TIRES ON TREE VEHICLES. *TR
Incident date: Jul 9, 2013
WHILE ON INTERSTATE THE TIRE PRESSURE SENSOR ILLUMINATED. HUSBAND CHECKED ALL TIRES AND DISCOVERED THAT ONE OF THE VALVE STEMS WAS BROKEN. THE OUTSIDE WAS CORRODED. THE SLIGHTEST PRESSURE ON IT WAS RELEASING AIR AT A RAPID RATE. WE HAD ONLY JUST PURCHASED THE CAR A WEEK BEFORE. HOW THIS WAS NOT CAUGHT BY THE SERVICE DEPARTMENT AT THE DEALERSHIP IS BEYOND ME. THE DEALERSHIP REPLACED THE STEM, BUT ... Read more
Incident date: Jul 20, 2013
YOKOHAMA GEOLANDER H/T-S GO51 P235/70R16 CRACKING AND SEPARATION OF TIRE TREAD AROUND ENTIRE CIRCUMFERENCE OF TIRES. ALL 4 TIRES PURCHASED 6/26/09 AND ONLY 27K MILES. THESE WERE NOT DRY ROT CRACKS. *TR
Incident date: Jul 20, 2013
YOKOHAMA GEOLANDER H/T-S GO51 P235/70R16 CRACKING AND SEPARATION OF TIRE TREAD AROUND ENTIRE CIRCUMFERENCE OF TIRES. ALL 4 TIRES PURCHASED 6/26/09 AND ONLY 27K MILES. THESE WERE NOT DRY ROT CRACKS. *TR
Incident date: Jul 18, 2013
I WAS DRIVING HOME FROM WORK AND THE CAR STARTED ACTING LIKE IT WAS UNEVEN. I GOT TO WHERE I COULD PULL OVER AND FOUND A BALLOON GROWING OUT OF THE SIDE OF MY TIRE. THE CAR IS NOT THAT OLD AND THE TIRES IN MY PAST IMPALA'S HAVE LASTED MUCH LONGER. I AM NOT HAPPY WITH THIS. I HAD TO CALL SOMEONE TO HELP ME SO THAT IT DIDN'T EXPLODE AND CAUSE MORE DAMAGE. *TR
Incident date: Jul 2, 2013
RUN-FLAT TIRE WENT FLAT WITHOUT THE WARNING LIGHT ACTIVATION. WHEN IT ACTIVATED, THERE WAS ALREADY A HOLE IN THE TIRE FROM RUNNING IT FLAT. THE SECOND TIME THIS HAPPENED, WHICH WAS ONE WEEK LATER, THERE WAS A HOLE BEFORE THE LIGHT CAME ON. THE TIRE PRESSURE IS CHECKED REGULARLY ON THIS VEHICLE. *TR
Incident date: May 24, 2013
TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER SIDE FRONT TIRE TREAD DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR
CONTINENTAL
CONTITRAC
(9999) - TIRES
Jul 19, 2013
Incident date: May 24, 2013
TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER SIDE FRONT TIRE TREAD DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR
Incident date: Jul 15, 2013
WHILE TRAVELING AT A SPEED OF 35 MPH, NOTICED I HAD A FLAT TIRE. PULLED OVER TO CHANGE IT AND I NOTICED THAT THE VALVE STEM WAS MISSING. WHEN I TOOK THE TIRE BACK TO THE PLACE I PURCHASED THEM (LESS THAT ONE YEAR) THEY INFORMED ME OF THE PROBLEM THAT CHRYSLER IS HAVING WITH DEFECTIVE PARTS IN THE TPMS. HAD TO REPLACE TIRE AND VALVE STEM. WAS TOLD BY MY DODGE DEALER THAT AT THIS TIME THERE IS N... Read more
Incident date: May 19, 2013
WHILE OUTSIDE OF SALT LAKE CITY UTAH ON INTERSTATE 15 WE EXPERIENCED A TREAD SEPARATION ON OUR 2012 KEYSTONE MONTANA 3100RL. THE LEFT REAR TIRE CAME APART. THE TIRE WAS A GOODYEAR MARATHON STS235R 16. THE TIRES WERE MANUFACTURED IN THE 49TH WEEK OF 2011 AND CAME EQUIPPED WITH THE TRAILER WHEN WE BOUGHT IT NEW IN FEBRUARY OF 2012. I FILED A COMPLAINT WITH GOODYEAR (COMPLAINT #[XXX]) IN WHICH THEY S... Read more
GOODYEAR
TRAILER MARATHON RAD
(9999) - TIRES
Jul 18, 2013
Incident date: May 19, 2013
WHILE OUTSIDE OF SALT LAKE CITY UTAH ON INTERSTATE 15 WE EXPERIENCED A TREAD SEPARATION ON OUR 2012 KEYSTONE MONTANA 3100RL. THE LEFT REAR TIRE CAME APART. THE TIRE WAS A GOODYEAR MARATHON STS235R 16. THE TIRES WERE MANUFACTURED IN THE 49TH WEEK OF 2011 AND CAME EQUIPPED WITH THE TRAILER WHEN WE BOUGHT IT NEW IN FEBRUARY OF 2012. I FILED A COMPLAINT WITH GOODYEAR (COMPLAINT #[XXX]) IN WHICH THEY S... Read more
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE 215-55-17. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FAILURE OCCURRED DUE TO LOW TIRE PRESSURE. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MI... Read more
GOODYEAR
ASSURANCE FUEL MAX
(9999) - TIRES
Jul 18, 2013
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE 215-55-17. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FAILURE OCCURRED DUE TO LOW TIRE PRESSURE. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MI... Read more
Incident date: Jul 16, 2013
THREE GOODYEAR EXCELLENCE 245/40R19XL RUN-FLAT TIRES HAVE FAILED WITH SIDEWALL BUBBLES ON MY 2011 BMW 535I. THE FIRST WAS ON 8-31-11 AT 7,317 MILES. THE SECOND ON 1-15-13 AT 20,158 MILES AND THE MOST RECENT ON 7-16-13 AT 23,433 MILES. THE FACTORY ORIGINAL RIGHT-FRONT TIRE AND ITS REPLACEMENT TIRE BOTH FAILED. THE THIRD FAILURE (ON 7-16-13) WAS ON THE LEFT FRONT. THIS IS MY WIFE'S CAR AND IT I... Read more
Incident date: Jul 16, 2013
THREE GOODYEAR EXCELLENCE 245/40R19XL RUN-FLAT TIRES HAVE FAILED WITH SIDEWALL BUBBLES ON MY 2011 BMW 535I. THE FIRST WAS ON 8-31-11 AT 7,317 MILES. THE SECOND ON 1-15-13 AT 20,158 MILES AND THE MOST RECENT ON 7-16-13 AT 23,433 MILES. THE FACTORY ORIGINAL RIGHT-FRONT TIRE AND ITS REPLACEMENT TIRE BOTH FAILED. THE THIRD FAILURE (ON 7-16-13) WAS ON THE LEFT FRONT. THIS IS MY WIFE'S CAR AND IT I... Read more
Incident date: Jul 16, 2013
HANKOOK DYNAPRO AS LT245-75/16 TREAD SEPARATION ON A 2007 FORD E350 SUPERDUTY VAN. THIS WAS THE 4TH OCCURRENCE OF A PROBLEM WITH THIS BRAND / MODEL / SIZE TIRE ON A SINGLE FORD E350 VAN. ONE TIRE FAILURE EACH YEAR ON AVERAGE. ALL FAILURES OCCURRED AT 15,000-30,000 MILES, 7/32 - 10/32 TREAD DEPTH, WHILE MOUNTED ON THE REAR AXLE. *TR
HANKOOK
DYNAPRO AS
(9999) - TIRES
Jul 18, 2013
Incident date: Jul 16, 2013
HANKOOK DYNAPRO AS LT245-75/16 TREAD SEPARATION ON A 2007 FORD E350 SUPERDUTY VAN. THIS WAS THE 4TH OCCURRENCE OF A PROBLEM WITH THIS BRAND / MODEL / SIZE TIRE ON A SINGLE FORD E350 VAN. ONE TIRE FAILURE EACH YEAR ON AVERAGE. ALL FAILURES OCCURRED AT 15,000-30,000 MILES, 7/32 - 10/32 TREAD DEPTH, WHILE MOUNTED ON THE REAR AXLE. *TR
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE REAR TIRES SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 118,000. *TR
Incident date: Jul 1, 2013
GMC JIMMY. CONSUMER WRITES IN REGARDS TO RADIATOR AND SEVERAL OTHER PROBLEMS WITH VEHICLE. *SMD THE CONSUMER STATED THE RADIATOR, TIRES AND BRAKE LIGHTS NEEDED TO BE REPLACED NEEDED TO BE REPLACED.
Incident date: Apr 3, 2013
WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR... Read more
Incident date: Sep 1, 2012
FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS T... Read more
Incident date: Jul 13, 2013
TL* THE CONTACT OWNS A 2014 PETERBILT 388 TRUCK EQUIPPED WITH MICHELIN XZA 2 ENERGY TIRES, SIZE 295-60-22.5. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 66 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW AND THE CONTACT CRASHED INTO THE MEDIAN. THERE WERE NO INJURIES. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE TIRE BLEW THE FOLLOWING DAY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS... Read more
Crash
Incident date: Jul 13, 2013
TL* THE CONTACT OWNS A 2014 PETERBILT 388 TRUCK EQUIPPED WITH MICHELIN XZA 2 ENERGY TIRES, SIZE 295-60-22.5. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 66 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW AND THE CONTACT CRASHED INTO THE MEDIAN. THERE WERE NO INJURIES. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE TIRE BLEW THE FOLLOWING DAY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS... Read more
Crash
Incident date: Jul 11, 2013
TWO TIRE FAILURES BELT SEPARATION. SPARE PUT ON FOR FIRST ONE AND NEW TIRE PURCHASED FOR SECOND FAILURE. NORMAL DRIVING, TIRES INFLATED TO 80 PSI AND CHECKED BEFORE EACH TRIP. AFTER TIRE TAKES ON A SNOW CONE APPEARANCE IT WILL RUN VERY HOT AND WEAR VERY FAST. RV DEALER IS TRYING TO GET WARRANTY ON ALL FIVE TIRES. SEEM TO BE GOING ONE AFTER ANOTHER. *TR
GOODYEAR
MARATHON ST
(9999) - TIRES
Jul 17, 2013
Incident date: Jul 11, 2013
TWO TIRE FAILURES BELT SEPARATION. SPARE PUT ON FOR FIRST ONE AND NEW TIRE PURCHASED FOR SECOND FAILURE. NORMAL DRIVING, TIRES INFLATED TO 80 PSI AND CHECKED BEFORE EACH TRIP. AFTER TIRE TAKES ON A SNOW CONE APPEARANCE IT WILL RUN VERY HOT AND WEAR VERY FAST. RV DEALER IS TRYING TO GET WARRANTY ON ALL FIVE TIRES. SEEM TO BE GOING ONE AFTER ANOTHER. *TR
Incident date: Jul 9, 2013
BOUGHT A 2013 RAV4. 2490 MILEAGE HAS TWO MESSES OF PURCHASED. WHICH BROUGHT THE CONTINENTAL MODEL CROSS CONTACT TIRES 225/65/17 LX 102 H. THE RIM HAS A OPENING ON THE SIDES . CONTACT TO CONTINENTAL.CLAIM #[XXX]. NADIE IN PUERTO RICO FOR THE WARRANTY. APONTE SR JOSE DE PUERTO RICO 787 752 2886 COST OF RUBBER IS 185.00. NO WARRANTY WORK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ... Read more
Incident date: Jul 9, 2013
TPMS ALERTED DRIVER TO LOW AIR PRESSURE IN A TIRE. CHECKED TIRE, PRESSURE LOW (SUBSEQUENTLY FOUND SCREW IN TIRE). ONCE AIR NOZZLE PLACE ON VALVE STEM, IT SNAPPED IN HALF AND ALL THE AIR IMMEDIATELY WENT OUT OF THE TIRE. OTHERS CHECKED AND ARE CORRODED AND BRITTLE. DEALER AND LOCAL AUTO MECHANIC BOTH STATED LIKELY TO HAPPEN AGAIN WITHOUT WARNING. MATERIALS USED IN THE VALVE STEM SHOULD BE CHANGED T... Read more
DODGE
JOURNEY AWD
(2010) - TIRES
Jul 16, 2013
Incident date: Oct 27, 2010
PURCHASED NEW DODGE JOURNEY 2010 IN APRIL 2011. BASIC TYPE TIRES NEEDED TO BE REPLACED BY SEPTEMBER 2011 DUE TO WEAR. ATTEMPTED TO REPLACE WITH SNOW TIRES, NEEDED FOR SAFE WINTER DRIVING IN RURAL AREA WITH HEAVY SNOWFALL. ONLY TIRES THAT FIT WHEELS WERE ON NATIONAL BACK ORDER. USED SIZE/BRAND RECOMMENDED BY DEALERSHIP THAT ALMOST FIT IN OCTOBER 2011. SINCE THEN, I HAVE HAD TO HAVE ALL FOUR BR... Read more
Incident date: Jun 27, 2013
TL* THE CONTACT OWNS A 2005 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW. AS A RESULT, THE CONTACT CRASHED INTO SEVERAL TREES. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO PROPERLY RESTRAIN THE CONTACT. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL WHERE HE RECEIVED TREATMENT FOR SEVERAL INJURIES INCLUDING INJURIES TO T... Read more
Crash
1 injured
Incident date: Jul 8, 2013
TL* THE CONTACT OWNS A 2002 FORD F-250 SD EQUIPPED WITH NITTO DURAGRAPPLER TIRES, SIZE 265/75/16. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A SPARE TIRE WAS INSTALLED. THE VEHICLE WAS TAKEN TO A TIRE CENTER AND THEY INFORMED THE CONTACT THAT THERE WAS SEVERE TIRE SEPARATION ON THE REMAINI... Read more
NITTO
DUNE GRAPPLER DESERT TERRAIN (S116)
(9999) - TIRES
Jul 16, 2013
Incident date: Jul 8, 2013
TL* THE CONTACT OWNS A 2002 FORD F-250 SD EQUIPPED WITH NITTO DURAGRAPPLER TIRES, SIZE 265/75/16. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A SPARE TIRE WAS INSTALLED. THE VEHICLE WAS TAKEN TO A TIRE CENTER AND THEY INFORMED THE CONTACT THAT THERE WAS SEVERE TIRE SEPARATION ON THE REMAINI... Read more
Incident date: Jul 16, 2013
ON MY WAY TO WORK TODAY I HAD A FLAT TIRE, WHICH RESULTED IN ME HAVING TO CALL ONSTAR BECAUSE THERE WAS NO SPARE OR JACK IN THE TRUCK. ONCE I CALLED ON STAR IT TOOK THEM THREE TIMES CALLING ME BACK TO GET ROAD SIDE ASSISTANCE ON THE PHONE. I WAS STUCK FOR TWO AND A HALF HOURS BEFORE THE TOW TRUCK EVEN ARRIVED. ONCE THE TOW TRUCK DRIVER ARRIVED I ASKED HIM WHAT HAPPENED TO ROAD SIDE ASSISTANCE HE T... Read more
Incident date: Jul 16, 2013
ON MY WAY TO WORK TODAY I HAD A FLAT TIRE, WHICH RESULTED IN ME HAVING TO CALL ONSTAR BECAUSE THERE WAS NO SPARE OR JACK IN THE TRUCK. ONCE I CALLED ON STAR IT TOOK THEM THREE TIMES CALLING ME BACK TO GET ROAD SIDE ASSISTANCE ON THE PHONE. I WAS STUCK FOR TWO AND A HALF HOURS BEFORE THE TOW TRUCK EVEN ARRIVED. ONCE THE TOW TRUCK DRIVER ARRIVED I ASKED HIM WHAT HAPPENED TO ROAD SIDE ASSISTANCE HE T... Read more
Incident date: Jul 1, 2013
THIS VEHICLE STARTED SHOWING PREMATURE WEAR AT 20000 MI ON TIRES AND CUPPING OF TIRES NOW HAVE 31000 MI AND HAVE TO BE REPLACED. VERY SAD. *TR
DODGE
GRAND CARAVAN
(2009) - TIRES
Jul 16, 2013
Incident date: Jun 7, 2013
VALVE STEM BROKE ON FRONT DRIVERS SIDE TIRE AFTER PARKING IT IN THE DRIVEWAY. TIRE WENT FLAT AND HAD TO REPLACE VALVE STEM, 1 MONTH LATER THE PASSENGER FRONT VALVE STEM BROKE DRIVING ON THE HIGHWAY CAUSING THE TIRE TO IMMEDIATELY GO FLAT. RESULTING IN REPLACING TIRE AND VALVE STEM. *TR
JEEP
PATRIOT 4X4
(2008) - TIRES
Jul 15, 2013
Incident date: Jul 18, 2012
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT 4X4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE TIRE BECAME FLAT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED TO THE CONTACT THAT THE VALVES STEMS NEEDED TO BE REPLACED ON ALL FOUR TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE W... Read more
Incident date: Jun 26, 2012
CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES RECALL NOTICE AND SEEKS REPLACEMENT TIRES AND INSURANCE REIMBURSEMENT. *SMD THE CONSUMER STATED THE FIRST TIRE BLOWOUT OCCURRED ON JUNE 26, 2012. HE DID NOT RECEIVED A RECALL NOTICE. HOWEVER, THE TIRE THAT BLEW FELL ENTIRELY WITHIN THE RANGE LISTED ON THE RECALL. THE MANUFACTURER WAS PROVIDED PHOTOS CONFIRMING THE FAILURE WAS PRECISELY WHAT WAS OUT... Read more
B.F.GOODRICH
B.F.GOODRICH
(9999) - TIRES
Jul 15, 2013
Incident date: Jun 26, 2012
CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES RECALL NOTICE AND SEEKS REPLACEMENT TIRES AND INSURANCE REIMBURSEMENT. *SMD THE CONSUMER STATED THE FIRST TIRE BLOWOUT OCCURRED ON JUNE 26, 2012. HE DID NOT RECEIVED A RECALL NOTICE. HOWEVER, THE TIRE THAT BLEW FELL ENTIRELY WITHIN THE RANGE LISTED ON THE RECALL. THE MANUFACTURER WAS PROVIDED PHOTOS CONFIRMING THE FAILURE WAS PRECISELY WHAT WAS OUT... Read more
Incident date: Feb 10, 1995
1995 FORD F250. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH LEAKING GAS LINE, BRAKES, TRANSMISSION AND SEVERAL OTHER ISSUES WITH VEHICLE. CONSUMER STATES UNSATISFACTORY CUSTOMER SERVICE FROM SEVERAL DEALERSHIPS. *SMD THE MASTER CYLINDER, AIR PUMP, BRAKE PADS, SERPENTINE BELT, BRAKE LINES, ALTERNATOR, CRUISE CONTROL SENSOR, BATTERY, HEADLIGHT CONTROL AND UPPER SWITCH WERE ALL REPLACED. ALSO, THE... Read more
Incident date: Jul 13, 2013
THE DOCUMENTED DATE ABOVE (07/13/13) IS MY MOST RECENT INCIDENT WITH MY VALVE STEM/TIRE PRESSURE MONITORING SYSTEM FALLING OFF WHILE DRIVING. IN JUNE 2012 WITH ~34,000 MILES, WHILE DRIVING ON THE HIGHWAY, MY FIRST VALVE STEM/TPMS FELL OUT, NOT BEING ABLE TO DRIVE ON THAT WHEEL (NO AIR), AND THE WHEEL COULD NO LONGER BE USED UNTIL I HAD A MAZDA DEALER REPLACE THE PART. THIS WAS A VERY DANGEROUS EXP... Read more
Incident date: Jul 15, 2013
OWNER PUT NEW GOODYEAR ASSURANCE TIRES ON THE VEHICLE ON 12/31/10 AT A GOODYEAR DEALERSHIP. IN SPRING 2013 ALL FOUR TIRES STARTED LOSING AIR, AND THE LOW TIRE PRESSURE LIGHT ON THE DASH ILLUMINATED. THE OWNER BROUGHT THE CAR BACK TO THE GOODYEAR DEALER, WHO STATED THAT THE TIRES ARE FINE, BUT THAT THE OEM CHROME WHEELS ARE DEGRADING, CAUSING SMALL GAPS FOR THE AIR TO LEAK OUT. NOW IN SUMMER 201... Read more
CHEVROLET
MALIBU MAXX
(2006) - TIRES
Jul 14, 2013
Incident date: Jul 13, 2013
WHILE DRIVING 70 MILES PER HR ON THE HIGHWAY A LOUD NOISE AND SLIGHT VIBRATION WAS FELT. AFTER SLOWING DOWN, THE NOISE WAS NOT AS LOUD AND THE VIBRATION WAS LESS. ON EXITING THE HIGHWAY ONTO A BUSY ROAD DRIVING NO MORE THAN 45 TO 50 MILE PER HOUR THE NOISE WAS NOT NOTICEABLE AND THE VIBRATION SEEMED TO BE GONE. ON GETTING OUT OF THE CAR AND LOOKING AT ALL FOUR TIRES IT WAS DETERMINED THAT THE ... Read more
Incident date: Jul 13, 2013
WHILE DRIVING 70 MILES PER HR ON THE HIGHWAY A LOUD NOISE AND SLIGHT VIBRATION WAS FELT. AFTER SLOWING DOWN, THE NOISE WAS NOT AS LOUD AND THE VIBRATION WAS LESS. ON EXITING THE HIGHWAY ONTO A BUSY ROAD DRIVING NO MORE THAN 45 TO 50 MILE PER HOUR THE NOISE WAS NOT NOTICEABLE AND THE VIBRATION SEEMED TO BE GONE. ON GETTING OUT OF THE CAR AND LOOKING AT ALL FOUR TIRES IT WAS DETERMINED THAT THE ... Read more
Incident date: Jul 1, 2013
THE TIRE WILL NOT SEAL TO THE RIM BECAUSE OF THE SMALL NIPPLES IN THE RUBBER AROUND THE RIM OF THE TIRE. THE BACK SIDE SEAL CAN NOT HOLD TIRE PRESSURE BECAUSE OF THE NIPPLES. ALL FOUR TIRES WOULD NOT HOLD THE TIRE PRESSURE. BUILD DATE (4612) BOUGHT DISCOUNT TIRES 5540 ARAPAHO RD. DALLAS, TX 75248 972-385-0700. THEY WARRANTY THE TIRES & I BOUGHT DIFFERENT BRAND OF TIRES. I WAS SHOWN WHAT THE ISSUE ... Read more