Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,568 complaints — component: TIRES
BF GOODRICH
RADIAL T/A
(9999) — TIRES
Jun 17, 2013
Incident date: Jun 14, 2013
TREAD SEPARATION FROM CASING ON 3 SEPARATE TIRES ON 3 SEPARATE VEHICLES. TIRES WERE ALL BF GOODRICH MUD-TERRAIN T/A KM2 TIRES, SIZE LT265/70R-17. VEHICLES WERE (2) 2011 DODGE RAM 2500 CREW CAB 4-WHEEL DRIVE PICKUPS AND (1) 2011 FORD F250 SUPER DUTY CREW CAB 4-WHEEL DRIVE PICKUP. THE TIRE ON THE FORD WAS THE LATEST INCIDENT WITHIN THE PAST MONTH. *TR
Incident date: Feb 15, 2013
AFTER 15,000 MILES TIRE DEVELOPED A HUGE BUBBLE ON THE SIDE WALL OF THE FRONT LEFT TIRE. BOUGHT THE CAR BRAND NEW WITH ORIGINAL TIRES FROM DEALERSHIP(NEXEN).THESE TIRES SHOULD BE OUTLAWED. RIGHT AFTER I GOT IT TO A MECHANIC SHOP, IT EXPLODED AND WAS SITTING ON THE RIM. I WAS VERY FORTUNE TO NOT BE DRIVING ON THE HIGHWAY WHEN THIS OCCURED. I CAN SEND PICTURE ALSO. I HAVE HAD TWO FLAT TIRES WITHIN T... Read more
MERCEDES-BENZ
AMG CLS63
(2011) — TIRES
Jun 17, 2013
Incident date: May 1, 2013
THE FIRST TIME ON 05.01.2013, I WAS APPROACHING THE EXPWY EXIT (AT ABOUT 45MPH) WHEN I HEARD A LOAD POP & THE CAR SYSTEM WARNING FOR LOW TIRE PRESSURE CAME ON. I PULLED OVER AND INSPECTED THE FRONT PASSENGER TIRE THAT APPEARED TO BE FLAT. ROADSIDE ASSISTANCE FROM MERCEDES BENZ- SAN JUAN CAME & THE GENTLEMAN PROCEEDED TO CHANGE THE TIRES. UPON INSPECTION, HE STATED THAT THE TIRE HAD BLOWN OUT FROM... Read more
Incident date: Jun 17, 2013
TL* THE CONTACT OWNS A 2008 FORD F-250 EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE 275-70-18. THE CONTACT STATED THAT ALL FOUR TIRES DISPLAYED SIGNS OF TREAD SEPARATION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE DOT NUMBER WAS NOT AVAILABLE.
CONTINENTAL
CONTITRAC
(9999) — TIRES
Jun 17, 2013
Incident date: Jun 17, 2013
TL* THE CONTACT OWNS A 2008 FORD F-250 EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE 275-70-18. THE CONTACT STATED THAT ALL FOUR TIRES DISPLAYED SIGNS OF TREAD SEPARATION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE DOT NUMBER WAS NOT AVAILABLE.
Incident date: Jun 14, 2013
DON'T REALLY KNOW!!! FIRESTONE AFFINITY JUNK TIRE LOSING AIR? TMS LIGHT CAME ON PULLED OVER MAJORITY OF THE TIRE RUPTURED. THERE WASN'T ANY MAGICAL GLASS OR NAILS ON THE HIGHWAY. WOMAN AT THE DEALERSHIP LYING ABOUT TIRE, ROAD HAZARD IS THESE GENERIC TIRES, I'VE HAD BETTER LUCK WITH JUNK YARD TIRES. ONLY 526 MILES ON MY 2013 HONDA CIVIC!!! *TR
Incident date: Jun 15, 2013
CONTINUATION ON FIRESTONE AFFINITY JUNK TIRES. I DON'T FEEL SAFE DRIVING ON THESE TIRES. PLUS, I INSPECTED THE OTHER 3 TIRES, THERE IS A HORSESHOE CRACK IN THE SIDEWALL/DRIVERS FRONT. GETTING JACKED AROUND FROM VICTORY HONDA AND FIRESTONE DEALERSHIP ON ACCOUNTABILITY ISSUES. THERE WAS NO MAGICAL ROAD HAZARD, COP OUT?!# THOUSANDS OF CARS ON THE HIGHWAY IN CALIFORNIA, MY TIRES ARE THE ONLY MAGNET FO... Read more
Incident date: Jan 7, 2013
THE TPMS SENSOR RETAINING NUTS CRACK AND CAUSE THE TIRE TO SUDDENLY LOOSE ALL AIR PRESSURE. THIS HAS HAPPEN ON TWO DIFFERENT OCCASIONS WHILE TRAVELING ON THE HIGHWAY. THIS DESTROYED THE TIRE. TODAY WHILE GETTING BRAKES SERVICED IT WAS FOUND I HAVE A THIRD RETAINING NUT THAT IS CRACKED. *TR
Incident date: May 17, 2013
I PURCHASED FOUR GOODYEAR ASSURANCE TOURING P225/60 R16 97T TIRES AT SAM'S CLUB IN MARCH 2011. THESE WERE INSTALLED ON 2003 HONDA ODYSSEY LX. VEHICLE, INCLUDING TIRES, WERE WELL MAINTAINED; TIRES WERE BALANCED, ROTATED PERIODICALLY AND MONITORED BIWEEKLY FOR THE CORRECT LEVEL OF AIR PRESSURE. THE WHEELS WERE ALIGNED. THE VAN IS NON-COMMERCIAL; ONLY FAMILY / PERSONAL USE. AFTER 26 MONTHS AND 2... Read more
Crash
GOODYEAR
ASSURANCE TOURING
(9999) — TIRES
Jun 14, 2013
Incident date: May 17, 2013
I PURCHASED FOUR GOODYEAR ASSURANCE TOURING P225/60 R16 97T TIRES AT SAM'S CLUB IN MARCH 2011. THESE WERE INSTALLED ON 2003 HONDA ODYSSEY LX. VEHICLE, INCLUDING TIRES, WERE WELL MAINTAINED; TIRES WERE BALANCED, ROTATED PERIODICALLY AND MONITORED BIWEEKLY FOR THE CORRECT LEVEL OF AIR PRESSURE. THE WHEELS WERE ALIGNED. THE VAN IS NON-COMMERCIAL; ONLY FAMILY / PERSONAL USE. AFTER 26 MONTHS AND 2... Read more
Crash
Incident date: Jun 11, 2013
IN FEBRUARY OF 2013 MY 2007 NISSAN FRONTIER BEGAN TO DISPLAY A TIRE PRESSURE WARNING LIGHT ON THE INSTRUMENT PANEL. REGARDLESS OF THE TIRE PRESSURE IN EACH TIRE, THE LIGHT REMAINED ON. IT FLASHED WITH ENGINE START UP BEFORE BEING STEADILY ILLUMINATED. ALSO, IN LATE MARCH 2013 THE FUEL GAUGE BEGAN TO INDICATE A PROBLEM. UPON FILLING UP THE VEHICLE'S FUEL TANK THE GAUGES NEEDLE WOULD FALL TO E ... Read more
Incident date: May 21, 2013
I WAS DRIVING ON US 93S ON GOLDEN VALLEY, ARIZONA IN MY LEXUS 350 WHEN I NOTICED THE TIRE PRESSURE WARNING LIGHT CAME ON. SOON AFTER THE VEHICLE STARTED GETTING WOBBLY SO I SLOWED DOWN AND PUT MY BLINKING LIGHT. A MINUTE LATER, THE CAR SHOOK AS IF WE WERE RIDING A RECTANGULAR TIRE AND HEARD A LOUD BANG WHEN THE LEFT DRIVER SIDE REAR TIRE BLEW OUT. WE WERE AT A HIGH SPEED WITH CARS AND TRUCKS WHEE... Read more
Incident date: May 21, 2013
I WAS DRIVING ON US 93S ON GOLDEN VALLEY, ARIZONA IN MY LEXUS 350 WHEN I NOTICED THE TIRE PRESSURE WARNING LIGHT CAME ON. SOON AFTER THE VEHICLE STARTED GETTING WOBBLY SO I SLOWED DOWN AND PUT MY BLINKING LIGHT. A MINUTE LATER, THE CAR SHOOK AS IF WE WERE RIDING A RECTANGULAR TIRE AND HEARD A LOUD BANG WHEN THE LEFT DRIVER SIDE REAR TIRE BLEW OUT. WE WERE AT A HIGH SPEED WITH CARS AND TRUCKS WHEE... Read more
Incident date: Jun 8, 2013
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER'S SIDE VALVE STEM AND SENSOR WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VALVE STEM WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE... Read more
CHEVROLET
SUBURBAN 2500
(1995) — TIRES
Jun 11, 2013
Incident date: Jun 2, 2013
TL* THE CONTACT 1995 CHEVROLET SUBURBAN WITH FIRESTONE STEEL TECH RADIAL A/T TIRES, LINE SIZE: LT245/75/R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE TIRE BLEW. THE SPARE TIRE ALSO FAILED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 400. THE VEHICLE ... Read more
BRIDGESTONE
STEELTEX RADIAL A/T
(9999) — TIRES
Jun 11, 2013
Incident date: Jun 2, 2013
TL* THE CONTACT 1995 CHEVROLET SUBURBAN WITH FIRESTONE STEEL TECH RADIAL A/T TIRES, LINE SIZE: LT245/75/R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE TIRE BLEW. THE SPARE TIRE ALSO FAILED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 400. THE VEHICLE ... Read more
CHEVROLET
SUBURBAN 2500
(1995) — TIRES
Jun 11, 2013
Incident date: Jun 2, 2013
SPARE TIRE INSTALLED ON VEHICLE TO REPLACE TIRE REMOVED FOR VALVE STEM CUT. USED FOR SEVERAL MONTHS WITH MINIMAL MILEAGE ACCUMULATED. TIRE WAS IN BRAND NEW CONDITION WITH NO VISIBLE TREAD WEAR. THE TIRE FAILURE AND TREAD BENT THE REAR QUARTER PANEL WHEN IT FLEW OFF THE VEHICLE. THE TIRE AND TREAD WERE LEFT AT THE FIRESTONE REPAIR FACILITY PROVIDING THE REPLACEMENT. TIRE SIZE LT24575R16 STEELTEX RA... Read more
Incident date: Apr 26, 2013
TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN LTX/N-2 TIRES, LINE SIZE: P275/65/R18. THE CONTACT STATED THAT THE TIRE TREAD WORE PREMATURELY. THE MANUFACTURER OF THE TIRES WAS NOT CONTACTED. THE TIRES WERE NOT REPLACED. THE TIRE FAILURE MILEAGE WAS 13800. THE VEHICLE MILEAGE WAS UNKNOWN. THE DOT NUMBER WAS NOT AVAILABLE. *TR
Incident date: Apr 26, 2013
TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN LTX/N-2 TIRES, LINE SIZE: P275/65/R18. THE CONTACT STATED THAT THE TIRE TREAD WORE PREMATURELY. THE MANUFACTURER OF THE TIRES WAS NOT CONTACTED. THE TIRES WERE NOT REPLACED. THE TIRE FAILURE MILEAGE WAS 13800. THE VEHICLE MILEAGE WAS UNKNOWN. THE DOT NUMBER WAS NOT AVAILABLE. *TR
Incident date: Jun 2, 2013
WE HAVE A VAN THAT HAS MICHELIN TIRES (225/75 R16). THE VEHICLE HAD 37000 MILES AT THE TIME OF THE FIRST INCIDENT AND THE TIRE BEGAN TO SHOW SEPARATION ON 6/2/2013 AT 3 PM. THE TIRE WAS REPLACED AT A CERTIFIED TIRE BUSINESS. THE OPPOSITE REAR TIRE BEGAN TO SEPARATE ON THE SUBSEQUENT TRIP AS WE TRAVELED TO HOUSTON ON 6/6/2013. WE WERE TRAVELING AROUND 60 MILES PER HOUR AND AGAIN THE TIRE SHOWED... Read more
THOR MOTOR COACH
PALAZZO
(2013) — TIRES
Jun 10, 2013
Incident date: Dec 18, 2012
2013 THOR PALAZZO. CONSUMER WRITES IN REGARDS TO VEHICLE WATER LINE ISSUES AND PROBLEMS WITH TIRES. *SMD THE CONSUMER STATED THE RV WAS DELIVERED TO HIM WITH OUT OF ROUND. AN IMMEDIATE BREAK IN THE WATER LINE OCCURRED A WEEK AFTER PURCHASING THE RV. THE CONSUMER ALSO STATED WHEN DRIVING THE RV, THE RIDE WAS HORRIBLE, ROUGH AND EXTREMELY NOISY, AS WELL AS HARD TO HANDLE. THE CONSUMER LATER LEAR... Read more
FORD
EXPLORER SPORT TRAC
(2005) — TIRES
Jun 10, 2013
Incident date: May 25, 2013
I GOT NEW TIRES, THEY SHOW LOW ON AIR, I MEASURE AND NOTICE THAT THEY HAVE MORE AIR THAN THEY SUPPOSED TO HAVE. THIS COULD LEAD TO AN ACCIDENT. THE TIRE BRAND ARE FIRESTONE OWL P235/70R16. *TR
Incident date: May 25, 2013
I GOT NEW TIRES, THEY SHOW LOW ON AIR, I MEASURE AND NOTICE THAT THEY HAVE MORE AIR THAN THEY SUPPOSED TO HAVE. THIS COULD LEAD TO AN ACCIDENT. THE TIRE BRAND ARE FIRESTONE OWL P235/70R16. *TR
FORD
EXPLORER SPORT TRAC
(2005) — TIRES
Jun 10, 2013
Incident date: May 22, 2013
THE TIRE LOOKS FLAT, I NOTICE THE TECHNICIAN PUT MORE AIR THAN IT SUPPOSED TO HAVE, THIS COULD CAUSE AN ACCIDENT. *TR
FIRESTONE
DESTINATION A/T
(9999) — TIRES
Jun 10, 2013
Incident date: May 22, 2013
THE TIRE LOOKS FLAT, I NOTICE THE TECHNICIAN PUT MORE AIR THAN IT SUPPOSED TO HAVE, THIS COULD CAUSE AN ACCIDENT. *TR
Incident date: Jun 6, 2013
RECENTLY PURCHASED SILVERADO 3500HD TRUCK, I HAD NO IDEA IT DID NOT HAVE TIRE PRESSURE MONITORING SYSTEM UNTIL I GOT HOME AND WAS GOING THROUGH THE VEHICLE DRIVER INFORMATION CENTER. I THOUGHT ALL CONSUMER VEHICLES HAS THIS SAFETY FEATURE. AS IT TURNS OUT EVERYONE AT THE DEALERSHIP WAS ALSO SURPRISED. CHEVROLET HAS THIS LISTED AS AN OPTION FOR A 3500HD, HOWEVER THEY SAY IT IS NOT A SUPPORTED CONFI... Read more
Incident date: Jun 5, 2013
ON 6/5/2013, I WAS DRIVING ON FREEWAY AT APPROX. 70MPH AND TREAD SEPARATED FROM RT. REAR TIRE CAUSING VEHICLE TO SWERVE INTO ADJACENT LANE. DAMAGE TO QUARTER PANEL AND RUNNING BOARD. THIS IS THE SECOND TIRE FAILURE IN THE PAST 45 DAYS.THE TIRES ARE BFGOODRICH 265/75R/16 COMMERCIAL TA LOAD RANGE E. THE FOUR NEW TIRES WERE INSTALLED ON 2/28/2011 AND HAVE APPROX. 14,300 MILES OF WEAR AT TIME OF FAILU... Read more
BFGOODRICH
RADIAL T/A
(9999) — TIRES
Jun 9, 2013
Incident date: Jun 5, 2013
ON 6/5/2013, I WAS DRIVING ON FREEWAY AT APPROX. 70MPH AND TREAD SEPARATED FROM RT. REAR TIRE CAUSING VEHICLE TO SWERVE INTO ADJACENT LANE. DAMAGE TO QUARTER PANEL AND RUNNING BOARD. THIS IS THE SECOND TIRE FAILURE IN THE PAST 45 DAYS.THE TIRES ARE BFGOODRICH 265/75R/16 COMMERCIAL TA LOAD RANGE E. THE FOUR NEW TIRES WERE INSTALLED ON 2/28/2011 AND HAVE APPROX. 14,300 MILES OF WEAR AT TIME OF FAILU... Read more
Incident date: Jun 3, 2013
TIRE PRESSURE MONITORING SYSTEM INDICATOR LIGHT HAS COME ON EVERY TIME WE TRAVEL OVER 300 MILES. I HAVE TAKEN INTO THE DEALER AND THEY SAID IT IS COMMON. I THINK IT IS SAFETY CONCERNED. HOW DO I KNOW IF I HAVE A LOW TIRE OR NOT WHEN I'VE CHECK THEN AND EVERYTHING IS OK. *TR
MITSUBISHI
OUTLANDER
(2009) — TIRES
Jun 9, 2013
Incident date: Dec 14, 2012
IN DEC 2012 THE TIRE SENSOR INDICATOR SHOWED ONE OF THE TIRES WAS IN NEED OF AIR. I WENT TO FILL IT AND THE VALVE BLEW OFF AND THE TIRE DEFLATED IMMEDIATELY. HAD TO PUT ON THE SPARE AND HAVE THE SENSOR AND VALVE REPLACED, $200. IN MAY 2013 AGAIN THE INDICATOR SHOWED A TIRE WAS LOW. I FILLED IT AND LATER THAT DAY I TURNED A CORNER AND FOUND IT WAS TOTALLY FLAT AND THE TIRE WAS RUINED. AGAIN PUT ON... Read more
Incident date: Jun 9, 2013
TIRES ON 2011 HONDA PILOT ARE NEEDED TO BE REPLACED AT LESS THAN 35000 MILES. THE GOODYEAR FORTERA HL TIRES THAT CAME STANDARD ARE LISTED AT A 60000 MILE WARRANTY IF BOUGHT NEW. THEY HAVE ALSO WORN COMPLETELY UNEVEN, DESPITE ROTATION, WHERE THREE OF THE TIRES HAVE ABOUT 5% TREAD LEFT AND ONE TIRE HAS ABOUT 30% TREAD. *TR
Incident date: Apr 27, 2013
I HAD TO REPLACE ALL 5 TIRES WITHIN 2 YEARS OF MY VEHICLE PURCHASE. THE NEW TIRES ARE NOW JUST OVER 2 1/2 YEARS OLD. ONE BLEW OUT ON A RESIDENTIAL STREET WHILE GOING 35 MILES/HOUR. THE 2ND TIRE REPLACED WAS ALSO SEPARATING AND CAUSING THE VAN TO VIBRATE JUST AS THE FIRST ONE SO I TOOK IT IN 6 WEEKS AFTER THE FIRST BLOWOUT. LEAVING THE TIRE STORE MY VAN IS STILL VIBRATING AND NOW I NOTICE THE 3RD T... Read more
Incident date: Apr 27, 2013
I HAD TO REPLACE ALL 5 TIRES WITHIN 2 YEARS OF MY VEHICLE PURCHASE. THE NEW TIRES ARE NOW JUST OVER 2 1/2 YEARS OLD. ONE BLEW OUT ON A RESIDENTIAL STREET WHILE GOING 35 MILES/HOUR. THE 2ND TIRE REPLACED WAS ALSO SEPARATING AND CAUSING THE VAN TO VIBRATE JUST AS THE FIRST ONE SO I TOOK IT IN 6 WEEKS AFTER THE FIRST BLOWOUT. LEAVING THE TIRE STORE MY VAN IS STILL VIBRATING AND NOW I NOTICE THE 3RD T... Read more
Incident date: Dec 1, 2012
ROAD NOISE BECOMING LOUDER AND LOUDER ALONG WITH VIBRATIONS BEING TRANSMITTED INTO THE CABIN. CHECKING THE REAR TIRES, THE INNER 1 1/2" OF TREAD IS MUCH MORE WORN AND UNEVENLY SO THAN THE BALANCE OF THE TREAD. SAME PROBLEM AS I HAD ON A 2006 HONDA CIVIC. *TR
MERCEDES-BENZ
C300
(2013) — TIRES
Jun 7, 2013
Incident date: Jun 3, 2013
I HIT A POTHOLE ON THE 96TH STREET TRANVERSE ROAD THROUGH CENTRAL PARK.WESTBOUND AROUND 4:30PM ON JUNE 3, 2013. AAA TOWED ME TO 54TH ST AUTO CENTER ON THE SAME DAY. BOTH RIGHT SIDE TIRES WERE DAMAGED AND COULD NOT BE REPAIRED. THEY BOTH HAD TO BE REPLACED. MY CAR IS A 2013 MERCEDES BENZ COST OF REPAIR $734.36. CAN YOU PLEASE REIMBURSE ME ? *TR
CONTINENTAL
UNKNOWN
(9999) — TIRES
Jun 7, 2013
Incident date: Jun 3, 2013
I HIT A POTHOLE ON THE 96TH STREET TRANVERSE ROAD THROUGH CENTRAL PARK.WESTBOUND AROUND 4:30PM ON JUNE 3, 2013. AAA TOWED ME TO 54TH ST AUTO CENTER ON THE SAME DAY. BOTH RIGHT SIDE TIRES WERE DAMAGED AND COULD NOT BE REPAIRED. THEY BOTH HAD TO BE REPLACED. MY CAR IS A 2013 MERCEDES BENZ COST OF REPAIR $734.36. CAN YOU PLEASE REIMBURSE ME ? *TR
Incident date: Jun 6, 2013
TL* THE CONTACT OWNS A 2013 HONDA ACCORD WITH GOODYEAR ASSURANCE TIRES, SIZE 215 55 R17 94V. THE CONTACT STATED WHILE TRAVELING 35 MPH THE FRONT PASSENGER SIDE TIRE BLEW OUT;HOWEVER, THE CONTACT WAS ABLE TO PULL OVER WITHOUT INCIDENT. THE CONTACT STATED THAT THERE WAS NO WEAR ON THE TIRE TREAD OR SIDEWALL AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND A THE TECHNICIAN STATED... Read more
Incident date: Jun 6, 2013
TL* THE CONTACT OWNS A 2013 HONDA ACCORD WITH GOODYEAR ASSURANCE TIRES, SIZE 215 55 R17 94V. THE CONTACT STATED WHILE TRAVELING 35 MPH THE FRONT PASSENGER SIDE TIRE BLEW OUT;HOWEVER, THE CONTACT WAS ABLE TO PULL OVER WITHOUT INCIDENT. THE CONTACT STATED THAT THERE WAS NO WEAR ON THE TIRE TREAD OR SIDEWALL AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND A THE TECHNICIAN STATED... Read more
Incident date: May 24, 2013
THE TIRES ARE 24 MONTHS OLD AND HAVE 22,272 MILES ON THEM AND THEY ARE DRY ROTTING. THE SIDE WALLS HAVE CRACKS AND LOOKS LIKE SHATTERED GLASS. *TR
BF GOODRICH
P245/65R17 105S RUGGED TRL TA TL 07
(9999) — TIRES
Jun 6, 2013
Incident date: May 24, 2013
THE TIRES ARE 24 MONTHS OLD AND HAVE 22,272 MILES ON THEM AND THEY ARE DRY ROTTING. THE SIDE WALLS HAVE CRACKS AND LOOKS LIKE SHATTERED GLASS. *TR
Incident date: May 30, 2013
DRIVING ALONG A RURAL ROAD AT 50 MPH, TRUCK BEGAN TO SHAKE, COULD BARELY HOLD IT IN THE ROAD. HAD TIRES CHECKED AT CROSSROADS FORD WHERE TRUCK WAS PURCHASED JUST 5 MONTHS AGO. WAS TOLD THAT CONTINENTAL HAD RECALLED CALLED TIRES ON 2008 F250 TRUCKS BUT TIRES ON THIS TRUCK WERE NOT PART OF THE RECALL. CONTRATRAC P515 46U0 3207. VERY DANGEROUS TO DRIVE. CROSSROADS FORD OFFERED TO SELL US MORE TIRES.... Read more
Incident date: Jun 4, 2013
WHILE DRIVING AT ABOUT 25 MPH THE TIRE WENT FLAT. MECHANIC SAID THAT THE VALVE STEM\TIRE PRESSURE SENSOR HAD CORRODED AND COME LOOSE CAUSING THE TIRE TO DEFLATE. *TR
Incident date: May 15, 2013
KUMHO SOLUS KH25 TIRE PURCHASED A SET OF FOUR AND WITHIN THREE MILES OF SHOP ONE TIRE SIDEWALL BLEW OUT. ONE MONTH LATTER ANOTHER SIDEWALL BLEW OUT. HAVE PICKS OF LARGE BLISTER THAT FORMED ON TIRE BEFORE IT BLEW OUT. AM AFRAID TO DRIVE ON REMAINING TIRES. *TR
KUMHO
SOLUS KH25
(9999) — TIRES
Jun 6, 2013
Incident date: May 15, 2013
KUMHO SOLUS KH25 TIRE PURCHASED A SET OF FOUR AND WITHIN THREE MILES OF SHOP ONE TIRE SIDEWALL BLEW OUT. ONE MONTH LATTER ANOTHER SIDEWALL BLEW OUT. HAVE PICKS OF LARGE BLISTER THAT FORMED ON TIRE BEFORE IT BLEW OUT. AM AFRAID TO DRIVE ON REMAINING TIRES. *TR
Incident date: May 6, 2013
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS, EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, TIRE SIZE 215/45R/17. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES DEFLATED. THE TIRES WHERE INSPECTED AND THE CONTACT LOCATED CRACKS IN THE INSIDE SIDEWALL OF ALL FOUR TIRES. THE TIRES WERE REPLACED. THE DOT NUMBER FOR THE TIRES WAS NOT AVAILABLE. THE FAILURE WAS REPORTED TO THE T... Read more
GOODYEAR
ASSURANCE FUEL MAX
(9999) — TIRES
Jun 5, 2013
Incident date: May 6, 2013
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS, EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, TIRE SIZE 215/45R/17. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES DEFLATED. THE TIRES WHERE INSPECTED AND THE CONTACT LOCATED CRACKS IN THE INSIDE SIDEWALL OF ALL FOUR TIRES. THE TIRES WERE REPLACED. THE DOT NUMBER FOR THE TIRES WAS NOT AVAILABLE. THE FAILURE WAS REPORTED TO THE T... Read more
Incident date: Apr 2, 2013
I HAD TO REPLACE TWO TIRE, ONE FRONT AND ONE REAR, FOR THE SAME PROBLEM. THE PROBLEM WAS THAT BOTH TIRES HAD SIDEWALL SEPARATION IN THE SAME LOCATION, WHERE THE SIDEWALL ATTACHES TO THE TIRE BEAD. *TR
MICHELIN
PILOT SPORT
(9999) — TIRES
Jun 5, 2013
Incident date: Apr 2, 2013
I HAD TO REPLACE TWO TIRE, ONE FRONT AND ONE REAR, FOR THE SAME PROBLEM. THE PROBLEM WAS THAT BOTH TIRES HAD SIDEWALL SEPARATION IN THE SAME LOCATION, WHERE THE SIDEWALL ATTACHES TO THE TIRE BEAD. *TR
HEARTLAND
NORTH TRAIL
(2010) — TIRES
Jun 5, 2013
Incident date: Aug 22, 2012
TL* THE CONTACT OWNS A 2009 HEARTLAND NORTH TRAIL TRAILER WITH GREENBALL TOW MASTER TIRES, LINE SIZE 225/75/R15. THE CONTACT STATED THAT THE REAR PASSENGER'S TIRE BLEW, THE FRONT DRIVER'S SIDE TIRE SPLIT AND THE REAR DRIVER'S SIDE TIRE BLEW. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE TIRES WERE REPLACED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W... Read more
GREENBALL
TOW MASTER
(9999) — TIRES
Jun 5, 2013
Incident date: Aug 22, 2012
TL* THE CONTACT OWNS A 2009 HEARTLAND NORTH TRAIL TRAILER WITH GREENBALL TOW MASTER TIRES, LINE SIZE 225/75/R15. THE CONTACT STATED THAT THE REAR PASSENGER'S TIRE BLEW, THE FRONT DRIVER'S SIDE TIRE SPLIT AND THE REAR DRIVER'S SIDE TIRE BLEW. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE TIRES WERE REPLACED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W... Read more