Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,568 complaints — component: TIRES
MICHELIN
ALL SEASON
(9999) — TIRES
Jul 26, 2013
Incident date: Jul 23, 2013
TL* THE CONTACT OWNS A 2013 FORD FUSION EQUIPPED WITH MICHELIN 96HM PLUS TIRES, SIZE: SP235/50/R17 TIRES. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW. THE CONTACT STATED THERE WAS NO DAMAGE TO THE TIRE AT THE TIME OF THE FAILURE. THE CONTACT HAD NOT SPOKEN TO THE MANUFACTURER. THE FAILURE MILEAGE OF BOTH THE TIRE AND THE VEHICLE WAS 1,800. THE VIN AND DOT N... Read more
Incident date: Feb 15, 2013
TL* THE CONTACT OWNS A 2002 GMC YUKON WITH MICHELIN TIRES, SIZE: 265/70/R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MICHELIN FOR DIAGNOSIS BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Incident date: Feb 15, 2013
TL* THE CONTACT OWNS A 2002 GMC YUKON WITH MICHELIN TIRES, SIZE: 265/70/R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MICHELIN FOR DIAGNOSIS BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Incident date: Oct 18, 2012
WAS DRIVING A 2011 PRIUS WITH JUST UNDER 25,000 MILES ON OCTOBER 18, 2012 ON A 2 LANE HIGHWAY. A REAR TIRE SIDEWALL BLEW OUT. THERE WAS A ROLLOVER END FOR END DOWN A VERY STEEP AND LONG DITCH. THERE WERE SEVERE BACK INJURIES. *TR
Crash
1 injured
Incident date: Mar 15, 2013
I HAVE A 2010 MAZDA 3, I HAVE HAD ISSUES WITH THE TIRE PRESSURE SENSOR CORRODING AND CAUSING THE TIRE TO LOSE AIR QUICKLY. THIS HAS HAPPEN TO ME TWICE WITHIN 6 MONTHS OF EACH OTHER. I TOOK THE OTHER TWO TIRE SENSORS OFF, WHICH THEY WERE ALSO CORRODED. THIS ISSUE NEEDS TO BE ADDRESSED AS QUICKLY AS POSSIBLE, I GOT LUCKY THAT I WASN'T TRAVELING AT HIGH SPEEDS AT THE TIME MY PRESSURE IN MY TIRES WENT... Read more
FOREST RIVER
WILDCAT
(2004) — TIRES
Jul 25, 2013
Incident date: Jul 6, 2013
I PURCHASED FOUR NEW GOODYEAR MARATHON TRAILER TIRES (225/75/15 LOAD RANGE D) FOR MY FIFTH WHEEL CAMPER JUNE 2012. TWO OF THE FOUR TIRES BLEW APART IN THE FIRST 1500 MILES. THERE IS SOMETHING VERY WRONG WITH THESE TIRES. THEY SHOULD NOT BE BLOWING APART WITH ALMOST NO USE AND WITHOUT ANY IMPACT DAMAGE FROM ROAD HAZARDS. I HAVE READ MULTIPLE COMPLAINTS ONLINE WITH THESE SAME TIRES. THIS IS VER... Read more
GOODYEAR
MARATHON ST
(9999) — TIRES
Jul 25, 2013
Incident date: Jul 6, 2013
I PURCHASED FOUR NEW GOODYEAR MARATHON TRAILER TIRES (225/75/15 LOAD RANGE D) FOR MY FIFTH WHEEL CAMPER JUNE 2012. TWO OF THE FOUR TIRES BLEW APART IN THE FIRST 1500 MILES. THERE IS SOMETHING VERY WRONG WITH THESE TIRES. THEY SHOULD NOT BE BLOWING APART WITH ALMOST NO USE AND WITHOUT ANY IMPACT DAMAGE FROM ROAD HAZARDS. I HAVE READ MULTIPLE COMPLAINTS ONLINE WITH THESE SAME TIRES. THIS IS VER... Read more
MERCEDES-BENZ
E350
(2007) — TIRES
Jul 25, 2013
Incident date: Apr 16, 2013
2007 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES ON VEHICLE. *SMD THE CONSUMER STATED THE FRONT TIRES WERE REPLACED ON DECEMBER 1, 2011. HE FOUND AN AIR BUBBLE ON ONE OF THE TIRES ON APRIL 16, 2013. THE CONSUMER STATED THE REPAIR SHOP FILED A CLAIM WITH THE MANUFACTURER, BECAUSE THE TIRE WAS STILL UNDER WARRANTY. HOWEVER, THEY DID SO WITHOUT SPECIFYING THE TRUE REASON FOR ... Read more
Incident date: Jul 10, 2013
WHEN DRIVING ON THE ROAD BETWEEN 50 - 70 MPH, VEHICLE WILL TRAM-LINING, THIS HAD HAPPENED SINCE I BOUGHT THE CAR ON DAY ONE, DEALER DID CHANGED TIRES BUT PROBLEM STILL PERSISTS MAKING DRIVING THIS CAR A UNPLEASANT FEELING AND DANGEROUS. *TR
Incident date: Jul 10, 2013
FEDERAL 35X12.50R20 COURAGIA M/T TIRES, BOUGHT A SET OF 4 TIRES AT TIRE 59, IN HOUSTON TEXAS, AND 2 OF THE 4 TIRES WITHIN A MONTH GREW BUBBLES AND WERE GOING TO BLOW, ON 2 DIFFERENT INSTANCES. I CAN UNDERSTAND MAYBE ONE OF THE TIRE POSSIBLY HAVING A PROBLEM BUT 2 OF THEM WHICH WERE PURCHASED AT THE SAME TIME AND PLACE, THERE HAS TO BE A DEFECT. *TR
FEDERAL
SUPER STEEL
(9999) — TIRES
Jul 24, 2013
Incident date: Jul 10, 2013
FEDERAL 35X12.50R20 COURAGIA M/T TIRES, BOUGHT A SET OF 4 TIRES AT TIRE 59, IN HOUSTON TEXAS, AND 2 OF THE 4 TIRES WITHIN A MONTH GREW BUBBLES AND WERE GOING TO BLOW, ON 2 DIFFERENT INSTANCES. I CAN UNDERSTAND MAYBE ONE OF THE TIRE POSSIBLY HAVING A PROBLEM BUT 2 OF THEM WHICH WERE PURCHASED AT THE SAME TIME AND PLACE, THERE HAS TO BE A DEFECT. *TR
Incident date: May 2, 2011
THE TIRE PRESSURE SENSOR SYSTEM IN THE NISSAN VERSA APPEARS TO HAVE A SYSTEMIC FAULT OF CONSTANT LEAKING. I LIVE IN WISCONSIN (SALT IN WINTER) AND I AM NOW FORCED TO REPLACE THE TIRE PRESSURE SENSOR SYSTEM FOR THE SECOND TIME AT A COST OF $180 PER TIRE. IT APPEARS TO WEAR OUT EVERY 2 YEARS, LEADING TO LEAKING OF THE TIRE, CAUSING AN UNSAFE SITUATION. *TR
HARLEY-DAVIDSON
FLHTCU
(2007) — TIRES
Jul 24, 2013
Incident date: Jul 23, 2013
MICHELIN COMMANDER 11 TIRE, SIZE 149-90-B16REAR, SEPARATED, 8" SECTION OF CAP TREAD CAME OFF TIRE. TIRE IS 14 MONTHS OLD AND HAS 8252 MILES ON IT. *TR
Incident date: Jul 19, 2013
THREAD SEPARATION , THIS IS THE SECOND BFG TIRE THAT HAS SEPARATED REFER TO ODI NUMBER 10508448. *TR
B.F.GOODRICH
BF GOODRICH
(9999) — TIRES
Jul 24, 2013
Incident date: Jul 19, 2013
THREAD SEPARATION , THIS IS THE SECOND BFG TIRE THAT HAS SEPARATED REFER TO ODI NUMBER 10508448. *TR
JEEP
GRAND CHEROKEE
(1998) — TIRES
Jul 23, 2013
Incident date: Apr 22, 2011
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE . THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH DAKOTA INFINTI TIRES, TIRE SIZE 225/75/15 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD THUMP SOUND ON THE FRONT OF THE VEHICLE THEN THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND A SPARE TIRE WAS INSTALLED. THE VEHICLE WAS TAKEN TO AN ... Read more
Incident date: Apr 22, 2011
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE . THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH DAKOTA INFINTI TIRES, TIRE SIZE 225/75/15 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD THUMP SOUND ON THE FRONT OF THE VEHICLE THEN THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND A SPARE TIRE WAS INSTALLED. THE VEHICLE WAS TAKEN TO AN ... Read more
Incident date: Jul 19, 2013
3 OUT 4 OF THE STOCK KUMHO TIRES HAVE NOW DEVELOPED BUBBLES IN THE SIDE WALLS. *TR
Incident date: Jul 14, 2013
NEW CAR (2MONTHS), BMW335XI (EXCELLENT), DELIVERED BY BMW FRANCE WITH 4 RUNFLAT 18' 225/45 GOODYEAR (IN FRANCE THE CLIENT CANNOT CHOOSE THE TRADE MARK OF THE TYRES DURING ORDERING). AFTER ONLY 4500 KMS, BUBBLES ON THE EXTERNAL WALL OF THE TYRES (ANTERIOR AND POSTERIOR RIGHT). ONE WEEK LATER (STRICT SPEED LIMITATION TO 80 KM/H), BUBBLE AND EXTERNAL INJURY ON THE EXTERNAL WALL OF THE LEFT ANTERIOR... Read more
Incident date: Jul 23, 2013
THIS INVOLVES MY TIRES ON MY 09 HONDA CRV. I AM THE ORIGINAL AND ONLY OWNER - TWO YEARS AGO, JULY 9,2011 I BROUGHT MY CAR IN FOR ROUTINE SERVICING AND TIRE ROTATION AND WAS ADVISED MY TIRES (ORIGINAL YOKOHAMA) WERE CHOPPY AND NEEDED REPLACEMENT. THE DEALER AT THE TIME ONLY RECOMMENDED REPLACEMENT WITH THE SAME TIRES WHICH I REFUSED AS I FELT THEY WORE PREMATURELY AND REPLACED THEM AT A TIRE DEA... Read more
Incident date: Jul 11, 2013
ONLY OWNER OF A 2010 MAZDA 3. ISSUES WITH CAR SINCE PURCHASING. REPLACED TIRES IN WINTER OF 2012, FEW WEEKS LATER TIRE PRESSURE LIGHT CAME ON. FILLED TIRES WITH AIR. FEW WEEKS LATER, SAME OCCURRENCE. BROUGHT CAR TO THE PLACE WERE THE TIRES WERE PROFESSIONALLY INSTALLED. THE INSPECTED OVER ALL 4 TIRES AND FOUND THAT 2 OF THE 4 TIRE STEMS NEEDED TO BE REPLACED. CALLED MAZDA CORP AND THEY STATED THE ... Read more
Incident date: Oct 3, 2004
MY '02 TOYOTA CAMRY XLE HAS 115,530 MILES ON THE ODOMETER AND I HAVE HAD TO REPLACE ALL FOUR TIRES FOUR TIMES OVER THIS PERIOD (DETAILS BELOW). AT THIS POINT, FIRESTONE BELIEVES THE PROBLEM LIES WITH THE ENGINEERING OF THE CAR SOMEHOW BECAUSE THEIR MAINTENANCE LOG SUPPORTS THE FACT THAT I HAVE GIVEN THESE TIRES THE PROPER CARE (REGULAR ALIGNMENT CHECKS, TIRE BALANCE/ROTATION EVERY 4K MILES, AND M... Read more
GMC
SIERRA 1500
(2001) — TIRES
Jul 22, 2013
Incident date: Jul 21, 2013
TL* THE CONTACT OWNS A 2001 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH SIGMA STAMPEDE TIRES, SIZE 265/75/16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 72 MPH, A LOUD NOISE EMITTED OUTSIDE THE VEHICLE AS IT SPUN AROUND AND TRAVELED ONTO A DITCH BEFORE CRASHING INTO A FENCE. THE VEHICLE CAME TO A STOP AFTER TRAVELING ONTO A NEARBY ROAD. THERE WERE NO PERSONAL I... Read more
Crash
Incident date: Jul 21, 2013
TL* THE CONTACT OWNS A 2001 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH SIGMA STAMPEDE TIRES, SIZE 265/75/16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 72 MPH, A LOUD NOISE EMITTED OUTSIDE THE VEHICLE AS IT SPUN AROUND AND TRAVELED ONTO A DITCH BEFORE CRASHING INTO A FENCE. THE VEHICLE CAME TO A STOP AFTER TRAVELING ONTO A NEARBY ROAD. THERE WERE NO PERSONAL I... Read more
Crash
Incident date: Jul 7, 2013
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE P255/65R/17. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD MULTIPLE HOLES ON THE SIDEWALL. THE CONTACT REPLACED THE TIRE BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13T00... Read more
MICHELIN
LATITUDE TOUR
(9999) — TIRES
Jul 22, 2013
Incident date: Jul 7, 2013
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE P255/65R/17. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD MULTIPLE HOLES ON THE SIDEWALL. THE CONTACT REPLACED THE TIRE BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13T00... Read more
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2012 MAZDA, MAZDA5 WITH TOYO PROXES ST II TIRES, LINE SIZE P205/50R17. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC INFORMED THE CONTACT THAT ALL FOUR TIRES WERE CRACKED INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR NEW TIRES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES AND VEHICLE WAS 22,400. THE DOT NUMBER WAS N... Read more
TOYO
PROXES ST II
(9999) — TIRES
Jul 22, 2013
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2012 MAZDA, MAZDA5 WITH TOYO PROXES ST II TIRES, LINE SIZE P205/50R17. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC INFORMED THE CONTACT THAT ALL FOUR TIRES WERE CRACKED INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR NEW TIRES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES AND VEHICLE WAS 22,400. THE DOT NUMBER WAS N... Read more
Incident date: Nov 15, 2012
ON HIGHWAY RETURNING FROM CAMPING TRIP ABOUT 400 MILES ONE WAY TRIP. TIRES OVERHEATED VERY BADLY-FELT SOFT-AND SMELLED LIKE RUBBER BURNING. CHECKING DIFFERENT SOURCES ON-LINE REVEALED THAT TOMAX TIRES ON HEARTLAND RVS ARE A KNOW PROBLEM. MY GOOD FRIEND HAS A 2012 THAT THREE OF THE FOUR TIRES CAME APART ON THE ROAD AND CAUSED MAJOR DAMAGE TO HIS RV. HE HAD TO BUY 4 NEW TIRES WHILE SITTING BESIDE... Read more
POWER KING
TOWMAX
(9999) — TIRES
Jul 22, 2013
Incident date: Nov 15, 2012
ON HIGHWAY RETURNING FROM CAMPING TRIP ABOUT 400 MILES ONE WAY TRIP. TIRES OVERHEATED VERY BADLY-FELT SOFT-AND SMELLED LIKE RUBBER BURNING. CHECKING DIFFERENT SOURCES ON-LINE REVEALED THAT TOMAX TIRES ON HEARTLAND RVS ARE A KNOW PROBLEM. MY GOOD FRIEND HAS A 2012 THAT THREE OF THE FOUR TIRES CAME APART ON THE ROAD AND CAUSED MAJOR DAMAGE TO HIS RV. HE HAD TO BUY 4 NEW TIRES WHILE SITTING BESIDE... Read more
Incident date: May 15, 2013
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE TIRE WAS REPLACED. THE FRONT DRIVER'S SIDE TIRE ALSO BLEW ON A LATER DATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE VALVE STEM NUTS WERE FRACTURED AND CAUSED THE FAILUR... Read more
DODGE
JOURNEY AWD
(2009) — TIRES
Jul 22, 2013
Incident date: Jul 22, 2013
TIRE IS WORN , WENT FOR OIL CHANGE , TIRE AT ALMOST DANGEROUS LEVEL , THIS IS SECOND TIRE TO WEAR THROUGH IN A YEAR . I WAS TOLD THESE TIRES HAVE TERRIBLE WEAR LIFE. I CAN ONLY GET THEM AT DEALERSHIP AND THEY ARE EXTREMELY EXPENSIVE . IF YOU ARE PUTTING SUCH A HIGH PRICE TAG ON THESE TIRES THEN IMPROVE THEM. I AM ON DISABILITY AND THIS IS A BIG HIT. I LOVE MY JOURNEY BUT AM THINKING ABOUT GETTING ... Read more
Incident date: May 17, 2011
HANKOOK TIRES 20,000 MILES. CAR SHAKES, TIRES CHOPPY AND VERY LOUD ON HIGHWAY. DEALER HAS ROTATED EVERY 3,000 MILES AND 2011 FORD FOCUS SE IS ALIGNED PROPERLY. WORSE TIRES IN THE WORLD AND NO SATISIFICATION FROM DEALER, THE FORD CO. OR TIRE COMPANY. THEY ARE WAITING FOR INJURIES JUST LIKE WHEN THEY PUT FIRESTORM TIRES ON TREE VEHICLES. *TR
Incident date: May 17, 2011
HANKOOK TIRES 20,000 MILES. CAR SHAKES, TIRES CHOPPY AND VERY LOUD ON HIGHWAY. DEALER HAS ROTATED EVERY 3,000 MILES AND 2011 FORD FOCUS SE IS ALIGNED PROPERLY. WORSE TIRES IN THE WORLD AND NO SATISIFICATION FROM DEALER, THE FORD CO. OR TIRE COMPANY. THEY ARE WAITING FOR INJURIES JUST LIKE WHEN THEY PUT FIRESTORM TIRES ON TREE VEHICLES. *TR
Incident date: Jul 9, 2013
WHILE ON INTERSTATE THE TIRE PRESSURE SENSOR ILLUMINATED. HUSBAND CHECKED ALL TIRES AND DISCOVERED THAT ONE OF THE VALVE STEMS WAS BROKEN. THE OUTSIDE WAS CORRODED. THE SLIGHTEST PRESSURE ON IT WAS RELEASING AIR AT A RAPID RATE. WE HAD ONLY JUST PURCHASED THE CAR A WEEK BEFORE. HOW THIS WAS NOT CAUGHT BY THE SERVICE DEPARTMENT AT THE DEALERSHIP IS BEYOND ME. THE DEALERSHIP REPLACED THE STEM, BUT ... Read more
Incident date: Jul 20, 2013
YOKOHAMA GEOLANDER H/T-S GO51 P235/70R16 CRACKING AND SEPARATION OF TIRE TREAD AROUND ENTIRE CIRCUMFERENCE OF TIRES. ALL 4 TIRES PURCHASED 6/26/09 AND ONLY 27K MILES. THESE WERE NOT DRY ROT CRACKS. *TR
Incident date: Jul 20, 2013
YOKOHAMA GEOLANDER H/T-S GO51 P235/70R16 CRACKING AND SEPARATION OF TIRE TREAD AROUND ENTIRE CIRCUMFERENCE OF TIRES. ALL 4 TIRES PURCHASED 6/26/09 AND ONLY 27K MILES. THESE WERE NOT DRY ROT CRACKS. *TR
Incident date: Jul 18, 2013
I WAS DRIVING HOME FROM WORK AND THE CAR STARTED ACTING LIKE IT WAS UNEVEN. I GOT TO WHERE I COULD PULL OVER AND FOUND A BALLOON GROWING OUT OF THE SIDE OF MY TIRE. THE CAR IS NOT THAT OLD AND THE TIRES IN MY PAST IMPALA'S HAVE LASTED MUCH LONGER. I AM NOT HAPPY WITH THIS. I HAD TO CALL SOMEONE TO HELP ME SO THAT IT DIDN'T EXPLODE AND CAUSE MORE DAMAGE. *TR
Incident date: Jul 2, 2013
RUN-FLAT TIRE WENT FLAT WITHOUT THE WARNING LIGHT ACTIVATION. WHEN IT ACTIVATED, THERE WAS ALREADY A HOLE IN THE TIRE FROM RUNNING IT FLAT. THE SECOND TIME THIS HAPPENED, WHICH WAS ONE WEEK LATER, THERE WAS A HOLE BEFORE THE LIGHT CAME ON. THE TIRE PRESSURE IS CHECKED REGULARLY ON THIS VEHICLE. *TR
Incident date: May 24, 2013
TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER SIDE FRONT TIRE TREAD DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR
CONTINENTAL
CONTITRAC
(9999) — TIRES
Jul 19, 2013
Incident date: May 24, 2013
TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER SIDE FRONT TIRE TREAD DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR
Incident date: Jul 15, 2013
WHILE TRAVELING AT A SPEED OF 35 MPH, NOTICED I HAD A FLAT TIRE. PULLED OVER TO CHANGE IT AND I NOTICED THAT THE VALVE STEM WAS MISSING. WHEN I TOOK THE TIRE BACK TO THE PLACE I PURCHASED THEM (LESS THAT ONE YEAR) THEY INFORMED ME OF THE PROBLEM THAT CHRYSLER IS HAVING WITH DEFECTIVE PARTS IN THE TPMS. HAD TO REPLACE TIRE AND VALVE STEM. WAS TOLD BY MY DODGE DEALER THAT AT THIS TIME THERE IS N... Read more
Incident date: May 19, 2013
WHILE OUTSIDE OF SALT LAKE CITY UTAH ON INTERSTATE 15 WE EXPERIENCED A TREAD SEPARATION ON OUR 2012 KEYSTONE MONTANA 3100RL. THE LEFT REAR TIRE CAME APART. THE TIRE WAS A GOODYEAR MARATHON STS235R 16. THE TIRES WERE MANUFACTURED IN THE 49TH WEEK OF 2011 AND CAME EQUIPPED WITH THE TRAILER WHEN WE BOUGHT IT NEW IN FEBRUARY OF 2012. I FILED A COMPLAINT WITH GOODYEAR (COMPLAINT #[XXX]) IN WHICH THEY S... Read more
GOODYEAR
TRAILER MARATHON RAD
(9999) — TIRES
Jul 18, 2013
Incident date: May 19, 2013
WHILE OUTSIDE OF SALT LAKE CITY UTAH ON INTERSTATE 15 WE EXPERIENCED A TREAD SEPARATION ON OUR 2012 KEYSTONE MONTANA 3100RL. THE LEFT REAR TIRE CAME APART. THE TIRE WAS A GOODYEAR MARATHON STS235R 16. THE TIRES WERE MANUFACTURED IN THE 49TH WEEK OF 2011 AND CAME EQUIPPED WITH THE TRAILER WHEN WE BOUGHT IT NEW IN FEBRUARY OF 2012. I FILED A COMPLAINT WITH GOODYEAR (COMPLAINT #[XXX]) IN WHICH THEY S... Read more
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE 215-55-17. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FAILURE OCCURRED DUE TO LOW TIRE PRESSURE. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MI... Read more
GOODYEAR
ASSURANCE FUEL MAX
(9999) — TIRES
Jul 18, 2013
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE 215-55-17. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FAILURE OCCURRED DUE TO LOW TIRE PRESSURE. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MI... Read more
Incident date: Jul 16, 2013
THREE GOODYEAR EXCELLENCE 245/40R19XL RUN-FLAT TIRES HAVE FAILED WITH SIDEWALL BUBBLES ON MY 2011 BMW 535I. THE FIRST WAS ON 8-31-11 AT 7,317 MILES. THE SECOND ON 1-15-13 AT 20,158 MILES AND THE MOST RECENT ON 7-16-13 AT 23,433 MILES. THE FACTORY ORIGINAL RIGHT-FRONT TIRE AND ITS REPLACEMENT TIRE BOTH FAILED. THE THIRD FAILURE (ON 7-16-13) WAS ON THE LEFT FRONT. THIS IS MY WIFE'S CAR AND IT I... Read more
Incident date: Jul 16, 2013
THREE GOODYEAR EXCELLENCE 245/40R19XL RUN-FLAT TIRES HAVE FAILED WITH SIDEWALL BUBBLES ON MY 2011 BMW 535I. THE FIRST WAS ON 8-31-11 AT 7,317 MILES. THE SECOND ON 1-15-13 AT 20,158 MILES AND THE MOST RECENT ON 7-16-13 AT 23,433 MILES. THE FACTORY ORIGINAL RIGHT-FRONT TIRE AND ITS REPLACEMENT TIRE BOTH FAILED. THE THIRD FAILURE (ON 7-16-13) WAS ON THE LEFT FRONT. THIS IS MY WIFE'S CAR AND IT I... Read more
Incident date: Jul 16, 2013
HANKOOK DYNAPRO AS LT245-75/16 TREAD SEPARATION ON A 2007 FORD E350 SUPERDUTY VAN. THIS WAS THE 4TH OCCURRENCE OF A PROBLEM WITH THIS BRAND / MODEL / SIZE TIRE ON A SINGLE FORD E350 VAN. ONE TIRE FAILURE EACH YEAR ON AVERAGE. ALL FAILURES OCCURRED AT 15,000-30,000 MILES, 7/32 - 10/32 TREAD DEPTH, WHILE MOUNTED ON THE REAR AXLE. *TR
HANKOOK
DYNAPRO AS
(9999) — TIRES
Jul 18, 2013
Incident date: Jul 16, 2013
HANKOOK DYNAPRO AS LT245-75/16 TREAD SEPARATION ON A 2007 FORD E350 SUPERDUTY VAN. THIS WAS THE 4TH OCCURRENCE OF A PROBLEM WITH THIS BRAND / MODEL / SIZE TIRE ON A SINGLE FORD E350 VAN. ONE TIRE FAILURE EACH YEAR ON AVERAGE. ALL FAILURES OCCURRED AT 15,000-30,000 MILES, 7/32 - 10/32 TREAD DEPTH, WHILE MOUNTED ON THE REAR AXLE. *TR