Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Nov 15, 2013
FRONT TIRES ON MY VEHICLE ARE DELAMINATING IN THE TREAD AREA ROUGHLY 1-2 INCHES FROM THE SIDEWALL (BOTH INNER AND OUTER EDGE OF TIRE). TREADWEAR OTHERWISE IS FINE (APPROXIMATELY 29,000 MILES USAGE). *TR
MICHELIN
PILOT SPORT
(9999) - TIRES
Nov 17, 2013
Incident date: Nov 15, 2013
FRONT TIRES ON MY VEHICLE ARE DELAMINATING IN THE TREAD AREA ROUGHLY 1-2 INCHES FROM THE SIDEWALL (BOTH INNER AND OUTER EDGE OF TIRE). TREADWEAR OTHERWISE IS FINE (APPROXIMATELY 29,000 MILES USAGE). *TR
Incident date: Oct 29, 2013
THIS IS FOR A SIENNA 2011 WITH AWD THAT I PURCHASED NEW IN OCT 2010. AT APPROXIMATELY 27,000 MILES, TOYOTA DEALER RECOMMENDS REPLACEMENT OF RUN FLAT TIRES WITH BRIDGESTONE TURANZA RUN FLATS. AT 45,000 MILES, SAME DEALER RECOMMENDS REPLACEMENT OF TIRES AGAIN. THEY NOW RECOMMEND A NON RUN FLAT TIRE. THIS WILL BE THIRD SET OF TIRES FOR THIS VEHICLE THAT IS 3 YRS OLD AND HAS BEEN SERVICED BY TOYOTA ... Read more
VOLKSWAGEN
VANAGON
(1991) - TIRES
Nov 15, 2013
Incident date: Nov 9, 2013
TL* THE CONTACT OWNS A 1988 VOLKSWAGEN VANAGON (N/A) EQUIPPED WITH KUMHO RADIAL 857 TIRES, SIZE: 185/75R14C. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR PASSENGER TIRE TREAD BECAME DETACHED, CAUSING A BLOW OUT. THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP WHERE THE MECHANIC ADVISED THAT THE BELT IN THE TIRE BECAME FRACTURED AND CAUSED THE TREAD TO BECOME DETACHED. THE DEALER REPLACED THE ... Read more
KUMHO
RADIAL 857
(9999) - TIRES
Nov 15, 2013
Incident date: Nov 9, 2013
TL* THE CONTACT OWNS A 1988 VOLKSWAGEN VANAGON (N/A) EQUIPPED WITH KUMHO RADIAL 857 TIRES, SIZE: 185/75R14C. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR PASSENGER TIRE TREAD BECAME DETACHED, CAUSING A BLOW OUT. THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP WHERE THE MECHANIC ADVISED THAT THE BELT IN THE TIRE BECAME FRACTURED AND CAUSED THE TREAD TO BECOME DETACHED. THE DEALER REPLACED THE ... Read more
Incident date: Oct 5, 2013
I HAVE GOODYEAR 245/40R19 RUN FLATS ON MY VEHICLE. A HUGE BUBBLE CAME UP AND I TOOK IT TO THE DEALERSHIP. THEY SAID IT WAS DUE TO IMPACT AND NOT COVERED ON MY WARRANTY. I KNOW, THERE HAS BEEN NO IMPACT. SINCE THEN ANOTHER BUBBLE ON ANOTHER TIRE HAS MANIFESTED. IT IS A COST OF OVER $1000 TO REPLACE THE TWO TIRES. VERY FRUSTRATING WHEN READING ALL THE COMPLAINTS ONLINE; CLEARLY THERE IS AN ISS... Read more
SUBARU
OUTBACK SPORT
(2009) - TIRES
Nov 14, 2013
Incident date: Nov 13, 2013
ON NOVEMBER 13, 2013 I WAS DRIVING ON ST RT 52 HEADING EAST IN NEW RICHMOND, OHIO AT A SPEED NOT LESS THAT 50 AND NOT GREATER THAN 60 MPH. AT APPROXIMATELY 12:00 NOON MY DRIVER-SIDE REAR TIRE COMPLETELY SEPARATED FROM THE TIRE WALL--LUCKILY THIS DID NOT HAPPEN TO ANY OF THE FRONT TIRE OTHERWISE I MIGHT HAVE BEEN KILLED. *TR
CONTINENTAL
EXTREMECONTACT DWS
(9999) - TIRES
Nov 14, 2013
Incident date: Nov 13, 2013
ON NOVEMBER 13, 2013 I WAS DRIVING ON ST RT 52 HEADING EAST IN NEW RICHMOND, OHIO AT A SPEED NOT LESS THAT 50 AND NOT GREATER THAN 60 MPH. AT APPROXIMATELY 12:00 NOON MY DRIVER-SIDE REAR TIRE COMPLETELY SEPARATED FROM THE TIRE WALL--LUCKILY THIS DID NOT HAPPEN TO ANY OF THE FRONT TIRE OTHERWISE I MIGHT HAVE BEEN KILLED. *TR
Incident date: Nov 6, 2012
TL* THE CONTACT OWNS A 2004 FORD F-350 SD EQUIPPED WITH BF GOODRICH RUGGED TERRAIN TIRES, SIZES LT 265/75/R16. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE REAR DRIVER'S SIDE TIRE BLEW AND CAUSED DAMAGE TO THE REAR DRIVER'S SIDE QUARTER PANEL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE BEFORE THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE ... Read more
BF GOODRICH
RADIAL T/A
(9999) - TIRES
Nov 14, 2013
Incident date: Nov 6, 2012
TL* THE CONTACT OWNS A 2004 FORD F-350 SD EQUIPPED WITH BF GOODRICH RUGGED TERRAIN TIRES, SIZES LT 265/75/R16. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE REAR DRIVER'S SIDE TIRE BLEW AND CAUSED DAMAGE TO THE REAR DRIVER'S SIDE QUARTER PANEL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE BEFORE THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE ... Read more
CHRYSLER
TOWN AND COUNTRY
(2005) - TIRES
Nov 14, 2013
Incident date: Sep 25, 2013
THE TPMS WARNING LIGHT GOES OFF EVERY WEEK TELLING ME ONE OF MY TIRES IS LOW. IT IS NOT JUST ONE TIRE. 3 OF THEM SEEM TO BE LOSING AIR FROM THE VALVE STEM AND I HAVE TO REFILL THEM EVERY WEEK. IT SEEMS THE STEM IS MADE OF ALUMINUM AND CORRODES EASILY. THEY BECOME BRITTLE AND CAN BREAK EVEN FROM WASHING THE CAR OR JUST CHECKING THE AIR PRESSURE ACCORDING TO T&C OWNERS. *TR
Incident date: Nov 1, 2013
CONSUMER WRITES IN REGARDS TO TESTING MOTORCYCLE TIRES. *SMD THE CONSUMER STATED THERE WERE NO OBJECTIVE STATISTIC, RESOURCE BOOK, WEB SITE, OR RATING SYSTEM THAT THE AVERAGE CONSUMER COULD USE TO MAKE AN INFORMED DECISION REGARDING THE CHOICE OF ONE BRAND OF MOTORCYCLE TIRE OVER THE OTHER.
Incident date: Nov 1, 2013
U-HAUL TRUCK. CONSUMER WRITES IN REGARDS TO VEHICLE BACK TIRE AND FRONT ALIGNMENT ISSUES. *SMD THE CONSUMER STATED, ONE OF THE REAR TIRES BLEW OUT. WHILE REPLACING THE TIRE, THE DRIVER NOTICED, NOT ONLY WAS THE BLOWN TIRE BALD, BUT A SECOND REAR TIRE WAS IN BAD SHAPE AND THE FRONT END WAS SIGNIFICANTLY OUT OF ALIGNMENT. DUE TO MISALIGNMENT, THE FRONT TIRES WERE IRREGULARLY WORN AND HAD STARTED T... Read more
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 2013 BUICK VERANO EQUIPPED WITH CONTINENTAL PROCONTACT TIRES, SIZE: 235/45/R18. THE CONTACT STATED THAT WHILE STOPPED, THE FRONT PASSENGER'S SIDE TIRE BEGAN LOOSING AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPLACEMENT OF THE TIRE. AFTER THE TIRE WAS REPLACED THE FRONT DRIVER'S SIDE TIRE AND REAR DRIVER AND PASSENGER'S SIDE TIRES ALSO BLEW. THE CONTACT STATED ALL FOUR... Read more
CONTINENTAL
CONTIPROCONTACT
(9999) - TIRES
Nov 13, 2013
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 2013 BUICK VERANO EQUIPPED WITH CONTINENTAL PROCONTACT TIRES, SIZE: 235/45/R18. THE CONTACT STATED THAT WHILE STOPPED, THE FRONT PASSENGER'S SIDE TIRE BEGAN LOOSING AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPLACEMENT OF THE TIRE. AFTER THE TIRE WAS REPLACED THE FRONT DRIVER'S SIDE TIRE AND REAR DRIVER AND PASSENGER'S SIDE TIRES ALSO BLEW. THE CONTACT STATED ALL FOUR... Read more
Incident date: Nov 13, 2013
GOODYEAR ASSURANCE TIRE: INNER SIDEWALL BLOWOUT WHILE PARKED. NO EXTERNAL CAUSE. TIRE IS 80,000 MILE TIRE WARRANTY, WITH 40,000 MILES USED AND HAS 6/32 TREAD DEPTH REMAINING. MAY BE A STRUCTURAL ENGINEERING DEFECT. *TR
Incident date: Aug 25, 2013
TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THE FRAME WAS CORRODED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE FRAME WOULD HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 163,000. UPDATED 11/21/13*CN
Incident date: Oct 21, 2013
TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT THE REAR TIRES BECAME WORN. THE CONTACT TOOK THE VEHICLE TO A LOCAL TIRE DEALER TO HAVE THE TIRES REPLACED. HOWEVER, THE TIRES COULD NOT BE ALIGNED CORRECTLY DUE TO FAULTY CALIPERS. THE CONTACTED STATED THAT THE VEHICLE WOULD SHAKE ABNORMALLY WHEN DRIVING AT LEAST 55 MPH DUE TO NOT HAVING THE WHEEL PROPERLY ALIGNED. THE FAILURE ... Read more
CONTINENTAL
CONTINENTAL
(9999) - TIRES
Nov 12, 2013
Incident date: Oct 21, 2013
TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT THE REAR TIRES BECAME WORN. THE CONTACT TOOK THE VEHICLE TO A LOCAL TIRE DEALER TO HAVE THE TIRES REPLACED. HOWEVER, THE TIRES COULD NOT BE ALIGNED CORRECTLY DUE TO FAULTY CALIPERS. THE CONTACTED STATED THAT THE VEHICLE WOULD SHAKE ABNORMALLY WHEN DRIVING AT LEAST 55 MPH DUE TO NOT HAVING THE WHEEL PROPERLY ALIGNED. THE FAILURE ... Read more
DODGE
JOURNEY AWD
(2009) - TIRES
Nov 12, 2013
Incident date: Apr 19, 2012
I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR TO THE TIRE USING AN AIR PUMP. AFTER FILLING THE TIRE WITH AIR AND ATTEMPTING TO DISLODGE THE AIR PUMP HOSE. THE END OF THE TIRE STEM BROKE OFF INSIDE OF THE TIRE PRESSURE GAUGE CAUSING THE TIRE TO DEFLATE COMPLETELY. I NOTICED THAT THE TIRE STEM LOOKED CORRODED, AND I IMMEDIATELY ... Read more
Incident date: Nov 7, 2013
BOUGHT TWO NEW FRONT TIRES FOR TIBURON. NEXEN N5000 215/45R17 ON 10/15/2013. WITHIN THREE WEEKS THE FRONT RIGHT TIRE DEVELOPED A FLAT ON 11/7/13 IE WITHIN THREE WEEKS. NEVER HAPPENED WITH ANY TIRES. WHY THIS ONE? *TR
Incident date: Nov 7, 2013
BOUGHT TWO NEW FRONT TIRES FOR TIBURON. NEXEN N5000 215/45R17 ON 10/15/2013. WITHIN THREE WEEKS THE FRONT RIGHT TIRE DEVELOPED A FLAT ON 11/7/13 IE WITHIN THREE WEEKS. NEVER HAPPENED WITH ANY TIRES. WHY THIS ONE? *TR
Incident date: Nov 2, 2013
(4) 235/55R-18 HANKOOK VENTUS AS RH07 XL TIRES THAT WERE INSTALLED ON A 2005 LEXUS RX330 SUV WITH LESS THAN 10,000 MILES ON THEM HAVE CAUSED NOTICEABLE NOISE AND VIBRATION ABOVE 45MPH. THE VEHICLE'S ALIGNMENT WAS CHECKED AND WITHIN VEHICLE SPEC AND THE TIRES/WHEELS HAVE BEEN RE-BALANCED. *TR
Incident date: Nov 2, 2013
(4) 235/55R-18 HANKOOK VENTUS AS RH07 XL TIRES THAT WERE INSTALLED ON A 2005 LEXUS RX330 SUV WITH LESS THAN 10,000 MILES ON THEM HAVE CAUSED NOTICEABLE NOISE AND VIBRATION ABOVE 45MPH. THE VEHICLE'S ALIGNMENT WAS CHECKED AND WITHIN VEHICLE SPEC AND THE TIRES/WHEELS HAVE BEEN RE-BALANCED. *TR
Incident date: Oct 22, 2013
I RECENTLY PURCHASED A NEW SET OF 4 COOPER CS4 (P215/60R16) TIRES FOR MY 2002 SUBARU FORESTER, HAVING THEM INSTALLED BY A DEALER, ALONG WITH BALANCING AND ALIGNMENT. ABOUT A WEEK LATER I CROSSED THE COUNTRY FROM WISCONSIN TO CALIFORNIA. ON GROOVED CONCRETE INTERSTATE HIGHWAYS, THE TIRES MADE MY CAR "SWIM" FROM SIDE TO SIDE ERRATICALLY. I HAD TO CONSTANTLY BE VIGILANT TO KEEP THE CAR GOING STRAIG... Read more
Incident date: Oct 22, 2013
I RECENTLY PURCHASED A NEW SET OF 4 COOPER CS4 (P215/60R16) TIRES FOR MY 2002 SUBARU FORESTER, HAVING THEM INSTALLED BY A DEALER, ALONG WITH BALANCING AND ALIGNMENT. ABOUT A WEEK LATER I CROSSED THE COUNTRY FROM WISCONSIN TO CALIFORNIA. ON GROOVED CONCRETE INTERSTATE HIGHWAYS, THE TIRES MADE MY CAR "SWIM" FROM SIDE TO SIDE ERRATICALLY. I HAD TO CONSTANTLY BE VIGILANT TO KEEP THE CAR GOING STRAIG... Read more
Incident date: Apr 10, 1996
APRIL, 1996 I, MY EX WIFE, AND MY DAUGHTER WERE COMING BACK FROM PALMDALE, LA COUNTY, TRAVELING EAST ON 138 HIGHWAY BACK TO ONTARIO, SAN BERNARDINO COUNTY, WHERE I USED TO RESIDE. WHILE I WAS PASSING SLOW TRUCK IN TWO HIGHWAY TRYING TO GET BACK IN THE FRONT OF THE TRUCK ONE OF THE FRONT TIRES EXPLODED I LOST CONTROL OF THE 1994 FORD EXPLORER GOT ON THE DIRT THE CAR WAS AIRBORNE LANDED TURN GOD KNO... Read more
Incident date: Apr 10, 1996
APRIL, 1996 I, MY EX WIFE, AND MY DAUGHTER WERE COMING BACK FROM PALMDALE, LA COUNTY, TRAVELING EAST ON 138 HIGHWAY BACK TO ONTARIO, SAN BERNARDINO COUNTY, WHERE I USED TO RESIDE. WHILE I WAS PASSING SLOW TRUCK IN TWO HIGHWAY TRYING TO GET BACK IN THE FRONT OF THE TRUCK ONE OF THE FRONT TIRES EXPLODED I LOST CONTROL OF THE 1994 FORD EXPLORER GOT ON THE DIRT THE CAR WAS AIRBORNE LANDED TURN GOD KNO... Read more
Incident date: Nov 9, 2013
MICHELIN PRIMACY MXV4 TIRES - DRY ROT ON ALL 4 TIRES AFTER ONLY 20,000 MILES. THE WARRANTY IS FOR 60,000 MILES. THIS DRY ROT IS A HUGE SAFETY CONCERN. *TR
Incident date: Nov 9, 2013
MICHELIN PRIMACY MXV4 TIRES - DRY ROT ON ALL 4 TIRES AFTER ONLY 20,000 MILES. THE WARRANTY IS FOR 60,000 MILES. THIS DRY ROT IS A HUGE SAFETY CONCERN. *TR
Incident date: May 15, 2011
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA EQUIPPED WITH MICHELIN X RADIAL TIRES, SIZE: 215/65/R16. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES BEGAN LOOSING AIR. THE VEHICLE BEGAN TO SWAY AFTER THE TIRES WERE INSTALLED AND THE CONTACT NOTICED ABNORMAL WEAR AND RIPPLES THROUGHOUT THE TREAD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TIRES WERE PURCHASED. THE TECHNICIA... Read more
Incident date: May 15, 2011
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA EQUIPPED WITH MICHELIN X RADIAL TIRES, SIZE: 215/65/R16. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES BEGAN LOOSING AIR. THE VEHICLE BEGAN TO SWAY AFTER THE TIRES WERE INSTALLED AND THE CONTACT NOTICED ABNORMAL WEAR AND RIPPLES THROUGHOUT THE TREAD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TIRES WERE PURCHASED. THE TECHNICIA... Read more
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 1986 TOYOTA LONG BED 1/2 TON, EQUIPPED WITH HANKOOK TIRE LINE RADIAL TIRES, SIZE, P215-75-R14. THE CONTACT STATED THAT TWO TIRES EXHIBITED BLISTERS AND BUBBLES. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 100. THE VEHICLE FAILURE MILEAGE WAS 98,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 1986 TOYOTA LONG BED 1/2 TON, EQUIPPED WITH HANKOOK TIRE LINE RADIAL TIRES, SIZE, P215-75-R14. THE CONTACT STATED THAT TWO TIRES EXHIBITED BLISTERS AND BUBBLES. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 100. THE VEHICLE FAILURE MILEAGE WAS 98,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
MITSUBISHI
MONTERO SPORT
(1999) - TIRES
Nov 8, 2013
Incident date: Nov 5, 2013
TIRES PURCHASE NEW, MAINTAINED WELL WITH APPROX 25K MILES OF WEAR. WITH NO NOTICE, HAD A TREAD SEPARATION ON FRONT RIGHT TIRE. TOOK TO DEALER AND IT WAS REPLACED WITH ONLY A PARTIAL CREDIT FOR WARRANTY. OTHER TIRES WERE INSPECTED AND TOLD IT WAS A FLUKE. APPROXIMATELY ONE MONTH LATER, WAS PULLING OFF FREEWAY AT ABOUT 50MPH AND LEFT REAR TIRE EXPLODED AND RIPPED FENDER OFF OF SUV. NO NOTICE OF WEAR... Read more
DUNLOP
RADIAL ROVER
(9999) - TIRES
Nov 8, 2013
Incident date: Nov 5, 2013
TIRES PURCHASE NEW, MAINTAINED WELL WITH APPROX 25K MILES OF WEAR. WITH NO NOTICE, HAD A TREAD SEPARATION ON FRONT RIGHT TIRE. TOOK TO DEALER AND IT WAS REPLACED WITH ONLY A PARTIAL CREDIT FOR WARRANTY. OTHER TIRES WERE INSPECTED AND TOLD IT WAS A FLUKE. APPROXIMATELY ONE MONTH LATER, WAS PULLING OFF FREEWAY AT ABOUT 50MPH AND LEFT REAR TIRE EXPLODED AND RIPPED FENDER OFF OF SUV. NO NOTICE OF WEAR... Read more
CHRYSLER
TOWN AND COUNTRY
(2009) - TIRES
Nov 8, 2013
Incident date: Nov 8, 2013
I HAD THREE COOPER DEVELOP BUBBLES IN THE SIDE WALLS. WHEN I CONTACTED COOPER TIRE CORPORATE CUSTOMER SERVICE THEY DENIED HAVING ISSUES. HOW COULD 3 OUT OF 4 TIRES GO BAD WITH BUBBLES IN THE SIDEWALLS AND NOT HAVE SAFETY AND OR QUALITY ISSUES? I FEEL THAT COOPER TIRE IS NOT TELLING ME THE WHOLE STORY. *TR
COOPER TIRE & RUBBER CO.
COOPER CS4 TOURING (TR)
(9999) - TIRES
Nov 8, 2013
Incident date: Nov 8, 2013
I HAD THREE COOPER DEVELOP BUBBLES IN THE SIDE WALLS. WHEN I CONTACTED COOPER TIRE CORPORATE CUSTOMER SERVICE THEY DENIED HAVING ISSUES. HOW COULD 3 OUT OF 4 TIRES GO BAD WITH BUBBLES IN THE SIDEWALLS AND NOT HAVE SAFETY AND OR QUALITY ISSUES? I FEEL THAT COOPER TIRE IS NOT TELLING ME THE WHOLE STORY. *TR
Incident date: Nov 4, 2013
MY TIRES ON MY TRUCK ARE WEARING EXTREMELY UNEVENLY EVEN WITH CONSTANT TIRE ROTATIONS. GOOD YEAR TELLS ME IT IS AN ISSUE WITH DODGE, DODGE TELLS ME IT IS WITHIN GOODYEAR. THE TIRES ONLY HAVE 31,258 MILES ON THEM AND HAVE BEEN SHOWING EXCESSIVE WEAR. I ONLY DRIVE THE TRUCK TO & FROM WORK, DO NOT TAKE IT OFF ROADING WHICH WOULD WEAR THE TIRES EVEN MORE. I WAS INSTRUCTED BY GOODYEAR NOT TO TAKE THE T... Read more
GOODYEAR
WRANGLER HP
(9999) - TIRES
Nov 7, 2013
Incident date: Nov 4, 2013
MY TIRES ON MY TRUCK ARE WEARING EXTREMELY UNEVENLY EVEN WITH CONSTANT TIRE ROTATIONS. GOOD YEAR TELLS ME IT IS AN ISSUE WITH DODGE, DODGE TELLS ME IT IS WITHIN GOODYEAR. THE TIRES ONLY HAVE 31,258 MILES ON THEM AND HAVE BEEN SHOWING EXCESSIVE WEAR. I ONLY DRIVE THE TRUCK TO & FROM WORK, DO NOT TAKE IT OFF ROADING WHICH WOULD WEAR THE TIRES EVEN MORE. I WAS INSTRUCTED BY GOODYEAR NOT TO TAKE THE T... Read more
Incident date: Oct 20, 2013
MY 2013 DODGE DART HAD A TIRE WITH LESS THAN 7000 MILES ON IT BUBBLE AT THE SIDEWALL. THIS WAS FOUND BY THE TIRE SHOP THAT (RIGHTLY) REFUSED TO RE-INSTALL THE TIRE. THEY DID NOT HAVE THE MODEL IN STOCK, SO I ENDED UP BUYING 2 NEW TO BE SAFE ON THE ROAD. SINCE THE DEALERSHIP DETERMINED IT WAS A IMPACT RELATED DAMAGE, IT IS NOT COVERED BY WARRANTY AND THERE IS NO ROAD-HAZARD. THE SAME MODEL TIRE... Read more
KUMHO
SOLUS KH25
(9999) - TIRES
Nov 7, 2013
Incident date: Oct 20, 2013
MY 2013 DODGE DART HAD A TIRE WITH LESS THAN 7000 MILES ON IT BUBBLE AT THE SIDEWALL. THIS WAS FOUND BY THE TIRE SHOP THAT (RIGHTLY) REFUSED TO RE-INSTALL THE TIRE. THEY DID NOT HAVE THE MODEL IN STOCK, SO I ENDED UP BUYING 2 NEW TO BE SAFE ON THE ROAD. SINCE THE DEALERSHIP DETERMINED IT WAS A IMPACT RELATED DAMAGE, IT IS NOT COVERED BY WARRANTY AND THERE IS NO ROAD-HAZARD. THE SAME MODEL TIRE... Read more
HAUL MASTER
UTILITY TRAILER #94564
(2013) - TIRES
Nov 7, 2013
Incident date: Sep 18, 2013
TIRE SIDEWALLS RUB AGAINST THE METAL FENDER BRACKET WHEN TRAILER IS USED. I FOUND HEAVY RUBBER MARKS AND SHARDS OF RUBBER FROM THE TIRE SIDEWALL ON BOTH FENDER BRACKETS ON EACH SIDE OF MY TRAILER. IN ADDITION TO THE RUBBING CONTACT, THE FENDER BRACKETS HAVE VERY SHARP EDGES THAT CAN CUT THE SIDEWALLS OF THE HIGH PRESSURE 80 PSI TIRE AND CAUSE A SUDDEN TIRE FAILURE. ON 9 OCTOBER 2013 HARBOR FREI... Read more
Incident date: Nov 7, 2013
WE BOUGHT TWO NEW CARS AND THESE TIRES WERE STANDARD EQUIPMENT ON BOTH OF THEM.WE HAD TWO BLOWOUTS IN LESS THAN TWO MONTHS.BOTH SET OF TIRES COVERED 3500/2117 MILES RESPECTIVELY.TIRES VALVES WERE CHECKED ONE SET OF TIRES IS LOSING PRESSURE CONSTANTLY.MY NEXT STEP IS TO FILE COMPLAINT WITH NHTSA TO TRIGGER A INVESTIGATION.MY ADVICE IS IF YOU HAD ISSUES WITH THESE TIRES IS TO FILE A COMPLAINT WITH ... Read more
GOODYEAR
EAGLE RS-A
(9999) - TIRES
Nov 7, 2013
Incident date: Nov 7, 2013
WE BOUGHT TWO NEW CARS AND THESE TIRES WERE STANDARD EQUIPMENT ON BOTH OF THEM.WE HAD TWO BLOWOUTS IN LESS THAN TWO MONTHS.BOTH SET OF TIRES COVERED 3500/2117 MILES RESPECTIVELY.TIRES VALVES WERE CHECKED ONE SET OF TIRES IS LOSING PRESSURE CONSTANTLY.MY NEXT STEP IS TO FILE COMPLAINT WITH NHTSA TO TRIGGER A INVESTIGATION.MY ADVICE IS IF YOU HAD ISSUES WITH THESE TIRES IS TO FILE A COMPLAINT WITH ... Read more
Incident date: Nov 3, 2013
SPEED RATING OF ST RATED TRAILER TIRES IS TOO LOW MY RESEARCH HAS FOUND THAT ALL ST RATED TRAILER TIRES HAVE A MAXIMUM SPEED RATING OF 65 MPH AND I WANT TO COMPLAIN ABOUT THAT, SINCE IN REAL LIFE THE GENERAL PUBLIC IS NOT AWARE OF THAT LIMIT AND THEY ARE PULLING THEIR TRAILERS AT HIGHER SPEEDS, RISKING THEIR LIVES AND EVERYBODY AROUND THEM. I HAVE HAD A TRAILER TIRE BLOW OUT AT 70 MPH AND I ... Read more
Incident date: Nov 3, 2013
SPEED RATING OF ST RATED TRAILER TIRES IS TOO LOW MY RESEARCH HAS FOUND THAT ALL ST RATED TRAILER TIRES HAVE A MAXIMUM SPEED RATING OF 65 MPH AND I WANT TO COMPLAIN ABOUT THAT, SINCE IN REAL LIFE THE GENERAL PUBLIC IS NOT AWARE OF THAT LIMIT AND THEY ARE PULLING THEIR TRAILERS AT HIGHER SPEEDS, RISKING THEIR LIVES AND EVERYBODY AROUND THEM. I HAVE HAD A TRAILER TIRE BLOW OUT AT 70 MPH AND I ... Read more
MERCEDES-BENZ
C-CLASS
(2008) - TIRES
Nov 6, 2013
Incident date: Nov 4, 2013
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C CLASS. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL SPORT TIRES, TIRES SIZE 255/35/ZR18. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE REAR PASSENGER'S SIDE TIRE WAS COMPLETELY DEFLATED. THE DEFECTIVE TIRE WAS REPLACED... Read more
CONTINENTAL
CONTINENTAL SPORT LT/SUV
(9999) - TIRES
Nov 6, 2013
Incident date: Nov 4, 2013
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C CLASS. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL SPORT TIRES, TIRES SIZE 255/35/ZR18. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE REAR PASSENGER'S SIDE TIRE WAS COMPLETELY DEFLATED. THE DEFECTIVE TIRE WAS REPLACED... Read more
Incident date: Nov 4, 2013
CONSUMER WRITES IN REGARDS TO VEHICLE TIRES ISSUE. *SMD THE CONSUMER STATED HE FAILED A SAFETY INSPECTION IN IRELAND, BECAUSE THE TIRES HE PURCHASED DID NOT DISPLAY THE E-MARK LOGO WHICH APPARENTLY BECAME COMPULSORY ACROSS EUROPE.