Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Jan 19, 2014
ON JANUARY 19TH, 2014, WHILE THE CAR WAS BEING DRIVEN ON THE EXPRESSWAY, THE DRIVER'S SIDE REAR TIRE SUDDENLY WENT FLAT. UPON INSPECTION, THE HOLE WHERE THE VALVE STEM SHOULD RESIDE WAS EMPTY. THIS IS THE SECOND OCCURRENCE OF THIS TYPE. PREVIOUSLY, ON FEBRUARY 28TH, 2013, WHILE DRIVING ON A SECONDARY ROAD AT 55 MPH, THE PASSENGER SIDE FRONT TIRE FAILED IN THE SAME MANNER. AT THAT TIME, A COMPL... Read more
VOLKSWAGEN
JETTA
(2012) - TIRES
Jan 20, 2014
Incident date: Jan 20, 2014
CONTI PRO CONTACT (CONTINENTAL TIRE): THE TIRES CAME INSTALLED ON A 2012 VW JETTA 2.5 LE. AT 27,000 MILES THE FRONT RIGHT TIRE BLEW OUT WHILE DRIVING. THE PROBLEM WAS A TORN SIDEWALL. THE TIRE WAS REPLACED WITH ANOTHER CONTI PRO CONTACT. AT 53,216 MILES THE FRONT LEFT TIRE BLEW OUT WHILE DRIVING. ONCE AGAIN THE PROBLEM WAS A TORN SIDEWALL. *TR
CONTINENTAL
CONTI PRO CONTACT
(9999) - TIRES
Jan 20, 2014
Incident date: Jan 20, 2014
CONTI PRO CONTACT (CONTINENTAL TIRE): THE TIRES CAME INSTALLED ON A 2012 VW JETTA 2.5 LE. AT 27,000 MILES THE FRONT RIGHT TIRE BLEW OUT WHILE DRIVING. THE PROBLEM WAS A TORN SIDEWALL. THE TIRE WAS REPLACED WITH ANOTHER CONTI PRO CONTACT. AT 53,216 MILES THE FRONT LEFT TIRE BLEW OUT WHILE DRIVING. ONCE AGAIN THE PROBLEM WAS A TORN SIDEWALL. *TR
Incident date: Jan 15, 2012
TL* THE CONTACT OWNS A 2012 BMW 550XI. THE VEHICLE WAS EQUIPPED WITH GOODYEAR TIRES, SIZE 245/40/R19. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE WHEN DRIVING CARIOUS SPEEDS. IN ADDITION, THERE WERE SEVERAL BUBBLES ON ALL FOUR TIRES. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED ALL FOUR TIRES WOULD NEED REPLACING. THE TIRES WERE REPLACED. THE MAN... Read more
Incident date: Jan 15, 2012
TL* THE CONTACT OWNS A 2012 BMW 550XI. THE VEHICLE WAS EQUIPPED WITH GOODYEAR TIRES, SIZE 245/40/R19. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE WHEN DRIVING CARIOUS SPEEDS. IN ADDITION, THERE WERE SEVERAL BUBBLES ON ALL FOUR TIRES. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED ALL FOUR TIRES WOULD NEED REPLACING. THE TIRES WERE REPLACED. THE MAN... Read more
Incident date: Jan 16, 2014
TL* THE CONTACT OWNS A 2008 NISSAN VERSA EQUIPPED WITH BF GOODRICH ALL SEASON RADIAL TIRES, SIZE: 185/65R15. THE CONTACT WAS DRIVING OVER A GRAVEL ROAD WHEN THE TIRE BLEW. THE CONTACT TOOK THE TIRE TO DEALER, WHO ADVISED THAT THE THICKNESS OF THE TIRE WAS INADEQUATE AND CAUSED THE TIRE TO BLOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. THE TIRE FAILURE MILEAGE... Read more
B.F.GOODRICH
B.F.GOODRICH
(9999) - TIRES
Jan 17, 2014
Incident date: Jan 16, 2014
TL* THE CONTACT OWNS A 2008 NISSAN VERSA EQUIPPED WITH BF GOODRICH ALL SEASON RADIAL TIRES, SIZE: 185/65R15. THE CONTACT WAS DRIVING OVER A GRAVEL ROAD WHEN THE TIRE BLEW. THE CONTACT TOOK THE TIRE TO DEALER, WHO ADVISED THAT THE THICKNESS OF THE TIRE WAS INADEQUATE AND CAUSED THE TIRE TO BLOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. THE TIRE FAILURE MILEAGE... Read more
Incident date: Jul 20, 2013
THE CONTACT STATED THAT THE PASSENGER SIDE FRONT TIRE HAD 2 BUBBLES FORMING ON THE SIDEWALL OF THE TIRE. THE TIRE WAS NOT DIAGNOSED. THE VEHICLE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 10,000. JFT
GOODYEAR
EAGLE LS-2
(9999) - TIRES
Jan 17, 2014
Incident date: Jul 20, 2013
THE CONTACT STATED THAT THE PASSENGER SIDE FRONT TIRE HAD 2 BUBBLES FORMING ON THE SIDEWALL OF THE TIRE. THE TIRE WAS NOT DIAGNOSED. THE VEHICLE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 10,000. JFT
Incident date: Jun 15, 2012
PURCHASED FLEX IN 2009, DAY 1, 5 MILES, STATION WAGON HAS VIBRATION. TO THIS DAY, STILL HAS VIBRATION. 58000 MILES NOW. BBBAUTOLINE SAYS IT'S OUT OF COVERAGE FOR ARBITRATION. FLEX WAS IN SHOP MIN 12X FOR SAME ISSUE. DEALER AND ENGINEERS SAID BAD BRAKES, THE HAVE PUT ON 5 SETS OF PADS AND ROTORS. BAD WHEELS, MINE WERE THE 17" STYLE, NOW I HAVE 19" LIMITED WHEELS, VERY EXPENSIVE TIRES. STILL VI... Read more
Crash
Incident date: Jan 9, 2014
TL* THE CONTACT OWNS A 2013 FORD FLEX EQUIPPED WITH HANKOOK OPTIMO TIRES, SIZE: 255/45/R20. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE IN FOR ROUTINE MAINTENANCE, THE MECHANIC STATED THAT THE TREAD DEPTH FOR ALL FOUR TIRES WAS IN THE RED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE APP... Read more
HANKOOK
OPTIMO H426
(9999) - TIRES
Jan 16, 2014
Incident date: Jan 9, 2014
TL* THE CONTACT OWNS A 2013 FORD FLEX EQUIPPED WITH HANKOOK OPTIMO TIRES, SIZE: 255/45/R20. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE IN FOR ROUTINE MAINTENANCE, THE MECHANIC STATED THAT THE TREAD DEPTH FOR ALL FOUR TIRES WAS IN THE RED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE APP... Read more
Incident date: Jan 14, 2014
THE FRONT CAB OF THE TRUCK STARTS SHAKING LIKE A TIRE FELL OFF. I HAD THE TRUCK TO THE DEALERSHIP A FEW TIMES AND HAVE CHANGED THE TIRES AND OTHER FRONT END PARTS, I'VE CHANGED EVERY PART THAT THE DEALER TOLD ME TO CHANGE AND I'M STILL HAVING THE PROBLEM. I STARTED LOOKING THE PROBLEM UP ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM THAT PEOPLE ARE HAVING AND THEY DON'T KNOW WHAT TO DO TO FIX IT.... Read more
Incident date: Jan 13, 2014
KAWASAKI IS SELLING THEIR 2012, 2013 AND 2014 NINJA 650S WITH A DEFECTIVE FRONT TIRE. THE TIRE IS DUNLOP'S SPORTSMAX 2, FRONT 120/70ZR17(58. THEY LAST ABOUT 5 MONTHS BEFORE THE TIRE DEVELOPS DRY-ROT IN THE TREAD AREA. THIS IS THE SECOND TIME IT HAS HAPPENED TO ME AND OTHERS ARE REPORTING ON MOTORCYCLE FORUMS. I PURCHASED THE BIKE ON MARCH 1ST AND IT COMES WITH A 1 YEAR WARRANTY. THE FIRST TIME IT ... Read more
Incident date: Jan 13, 2014
KAWASAKI IS SELLING THEIR 2012, 2013 AND 2014 NINJA 650S WITH A DEFECTIVE FRONT TIRE. THE TIRE IS DUNLOP'S SPORTSMAX 2, FRONT 120/70ZR17(58. THEY LAST ABOUT 5 MONTHS BEFORE THE TIRE DEVELOPS DRY-ROT IN THE TREAD AREA. THIS IS THE SECOND TIME IT HAS HAPPENED TO ME AND OTHERS ARE REPORTING ON MOTORCYCLE FORUMS. I PURCHASED THE BIKE ON MARCH 1ST AND IT COMES WITH A 1 YEAR WARRANTY. THE FIRST TIME IT ... Read more
Incident date: Jan 15, 2014
TL* THE CONTACT OWNS KUHMO LX PLATINUM TIRES, SIZE 205-50/R17 THAT WERE BEING USED ON A 2005 MAZDA, MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TREAD BECAME SEPARATED FROM THE TIRE. THE CONTACT DID NOT TAKE THE TIRE TO A DEALER. THE CONTACT WAS UNABLE TO CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 190,000.
Incident date: Jan 15, 2014
TL* THE CONTACT OWNS KUHMO LX PLATINUM TIRES, SIZE 205-50/R17 THAT WERE BEING USED ON A 2005 MAZDA, MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TREAD BECAME SEPARATED FROM THE TIRE. THE CONTACT DID NOT TAKE THE TIRE TO A DEALER. THE CONTACT WAS UNABLE TO CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 190,000.
Incident date: Jul 10, 2012
TL* THE CONTACT OWNS A 1995 FORD F-150 EQUIPPED WITH GOOD YEAR TRACKER 2 TIRES, SIZE: 31X10.50R15LT. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE BEGAN PULLING TO THE RIGHT. THE CONTACT STOPPED THE VEHICLE TO CHECK THE FRONT WHEELS AND DISCOVERED THAT THE RIGHT PASSENGER'S SIDE TIRE WAS DEFLATED AND A HOLE WAS IN THE SIDEWALL OF THE TIRE. THE CONTACT EXPERIENCED A SECOND FAILURE W... Read more
Incident date: Jul 10, 2012
TL* THE CONTACT OWNS A 1995 FORD F-150 EQUIPPED WITH GOOD YEAR TRACKER 2 TIRES, SIZE: 31X10.50R15LT. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE BEGAN PULLING TO THE RIGHT. THE CONTACT STOPPED THE VEHICLE TO CHECK THE FRONT WHEELS AND DISCOVERED THAT THE RIGHT PASSENGER'S SIDE TIRE WAS DEFLATED AND A HOLE WAS IN THE SIDEWALL OF THE TIRE. THE CONTACT EXPERIENCED A SECOND FAILURE W... Read more
Incident date: Jan 12, 2014
NOW FEELING COMPELLED TO DOCUMENT THIS ISSUE ONLY BECAUSE IT IS THE 2ND FAILURE OF THESE TIRES. FAILURE IN THE REAR DRIVERS SIDE TIRE SIDE WALL BUBBLE WAS SEEN AS I ENTERED MY SCION TC 2005 THAT WAS ON 1/30/13 MILEAGE 57786. THAT WOULD MAKE IT 7400 MILES FOR THE FIRST FAILURE. THE ORIGINAL TIRES PURCHASED (ALL 4) 12/10/11 MILEAGE 50320. NOW AFTER ALMOST A YEAR THE 2ND FAILURE OF THESE TIRES INSID... Read more
Incident date: Jan 12, 2014
NOW FEELING COMPELLED TO DOCUMENT THIS ISSUE ONLY BECAUSE IT IS THE 2ND FAILURE OF THESE TIRES. FAILURE IN THE REAR DRIVERS SIDE TIRE SIDE WALL BUBBLE WAS SEEN AS I ENTERED MY SCION TC 2005 THAT WAS ON 1/30/13 MILEAGE 57786. THAT WOULD MAKE IT 7400 MILES FOR THE FIRST FAILURE. THE ORIGINAL TIRES PURCHASED (ALL 4) 12/10/11 MILEAGE 50320. NOW AFTER ALMOST A YEAR THE 2ND FAILURE OF THESE TIRES INSID... Read more
Incident date: Jan 6, 2014
FIRST NIGHT OF SUBZERO TEMPERATURES WE HAVE HAD IN TWENTY YEARS. TIRE POPPED LEAVING TWO HOLES IN THE SIDE WALL. TIRE SAYS ON IT THAT IT IS STEEL BELTED BUT THERE WEREN'T ANY STEEL BELTS VISIBLE. TIRE BRAND NOT LISTED ON TIRE SELECTION PAGE. CHAMPIRO 328 GT RADIAL 205/55 R16 91H DOT 9UH9. *TR
Incident date: Jan 6, 2014
FIRST NIGHT OF SUBZERO TEMPERATURES WE HAVE HAD IN TWENTY YEARS. TIRE POPPED LEAVING TWO HOLES IN THE SIDE WALL. TIRE SAYS ON IT THAT IT IS STEEL BELTED BUT THERE WEREN'T ANY STEEL BELTS VISIBLE. TIRE BRAND NOT LISTED ON TIRE SELECTION PAGE. CHAMPIRO 328 GT RADIAL 205/55 R16 91H DOT 9UH9. *TR
Incident date: Feb 28, 2013
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN EQUIPPED WITH DOUGLAS XTRA TRAC II TIRES SIZE 215-70 R15, DOT NUMBER (MD34JV1R3912). THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL WAS LOST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE BELTS FAILED FROM THE INSIDE OUT ON BOTH FRONT TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER NOTIFIED ABOUT THE FAILURE.... Read more
DOUGLAS
XTRA-TRAC AW AS
(9999) - TIRES
Jan 10, 2014
Incident date: Feb 28, 2013
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN EQUIPPED WITH DOUGLAS XTRA TRAC II TIRES SIZE 215-70 R15, DOT NUMBER (MD34JV1R3912). THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL WAS LOST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE BELTS FAILED FROM THE INSIDE OUT ON BOTH FRONT TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER NOTIFIED ABOUT THE FAILURE.... Read more
Incident date: Jan 9, 2014
HAVE HAD MY NISSAN VERSA SINCE 2009, GOT IT WITH 50 MILES ON THE CAR. SPENT 2 YEARS IN FLORIDA WITH IT WITHOUT A PROBLEM AND IN THE PAST YEAR I'VE HAD SO MANY ISSUES WITH THIS CAR I'LL NEVER BUY ANOTHER NISSAN AGAIN. HAVE REPLACED ALL OF THE TIRES TWICE AND TODAY I WAS A MILE FROM MY HOME WHEN MY CAR HAD ISSUES ACCELERATING AND STARTING MAKING A LOUD RATTLING NOISE. I'VE COME TO FIND OUT THAT MY M... Read more
MITSUBISHI
ECLIPSE
(2006) - TIRES
Jan 9, 2014
Incident date: Nov 27, 2013
IN NOVEMBER 2013 AFTER DRIVING IN RAINY CONDITIONS LEFT REAR EAGLE RSA FAILED AS I WAS DRIVING ON THE HIGHWAY. NO KNOWN CAUSE OF FAILURE OTHER THEN IT JUST BLEW OUT ALL OF THE SUDDEN. TIRE WAS REPLACED ABOUT A WEEK LATER WITH ANOTHER EAGLE RSA. LAST NIGHT (JANUARY 2014) WAS DRIVING IN SNOWY CONDITIONS AND THEN GOT ON THE HIGHWAY AND ALL OF THE SUDDEN AGAIN THE TIRE BLOWS BUT THIS TIME THE OPPOSITE... Read more
GOODYEAR
EAGLE RS-A
(9999) - TIRES
Jan 9, 2014
Incident date: Nov 27, 2013
IN NOVEMBER 2013 AFTER DRIVING IN RAINY CONDITIONS LEFT REAR EAGLE RSA FAILED AS I WAS DRIVING ON THE HIGHWAY. NO KNOWN CAUSE OF FAILURE OTHER THEN IT JUST BLEW OUT ALL OF THE SUDDEN. TIRE WAS REPLACED ABOUT A WEEK LATER WITH ANOTHER EAGLE RSA. LAST NIGHT (JANUARY 2014) WAS DRIVING IN SNOWY CONDITIONS AND THEN GOT ON THE HIGHWAY AND ALL OF THE SUDDEN AGAIN THE TIRE BLOWS BUT THIS TIME THE OPPOSITE... Read more
Incident date: Jan 1, 2014
TRAVELING AN TIRE SENSOR CAME ON INDICATING LOW AIR PRESSURE. PULL TO THE EMERGENCY LANE ON BRIDGE ON I-55 IN LOUISIANA TO FIND NOTHING WRONG. WHILE ON THE SHOULDER ANOTHER CAR PASSED WITH ROAD DEBRIS DAMAGING MY CAR. I SEE A RECALL FOR THE SENSOR YET THE STATE OF LOUISIANA IS NOT IDENTIFIED FOR THE RECALL. CAN YOU TELL ME HOW LOUISIANA WAS NOT INCLUDED IN THE TIRE SENSOR RECALL AND CAN YOU HEL... Read more
Incident date: Nov 11, 2013
I BOUGHT A SET OF TIRES AT SEARS IN UTAH, THE INVOICE SAID 75,000 MILES/WARRANTY. AFTER 29,000 MILES ON MY CAR I NOTICE LOST OF TREAD. I COMMUNICATE GOODYEAR BY DOING A COMPLAINT WITH BBB ( BETTER BUSINESS BUREAU ). GOODYEAR TOLD THAT SEARS DID A MISTAKE, TIRES WARRANTY IN 65,000 MILES. GOODYEAR AGREES TO REIMBURSE PART OF NEW TIRES SET AND I DISAGREE, MY CONCERN IS THAT TIRES FABRICATION LOT COUL... Read more
Incident date: Nov 11, 2013
I BOUGHT A SET OF TIRES AT SEARS IN UTAH, THE INVOICE SAID 75,000 MILES/WARRANTY. AFTER 29,000 MILES ON MY CAR I NOTICE LOST OF TREAD. I COMMUNICATE GOODYEAR BY DOING A COMPLAINT WITH BBB ( BETTER BUSINESS BUREAU ). GOODYEAR TOLD THAT SEARS DID A MISTAKE, TIRES WARRANTY IN 65,000 MILES. GOODYEAR AGREES TO REIMBURSE PART OF NEW TIRES SET AND I DISAGREE, MY CONCERN IS THAT TIRES FABRICATION LOT COUL... Read more
Incident date: Dec 2, 2013
THIS IS A FORMAL COMPLAINT TO THE TIRES/WHEELS THAT NISSAN HAS SELECTED FOR PLACEMENT ON THE 2012 NISSAN QUEST.THE TOYO A22 235/55/18 TIRES ARE COMPLETELY WORN AT 26,000 MILES.WE DID NOT DISCOVER THE ISSUE WITH THE TIRES UNTIL A THIRD PARTY INSPECTED THE VEHICLE.THE VEHICLE WILL NOT PASS INSPECTION.ALL SERVICE HAS OCCURRED AT A NISSAN AUTHORIZED DEALER AT THE RECOMMENDED INTERVALS.THE SERVICE GROU... Read more
VOLKSWAGEN
JETTA
(2011) - TIRES
Jan 7, 2014
Incident date: Apr 19, 2013
ON APRIL 19, 2013, TIRE PRESSURE WAS LOW ON THE FRONT PASSENGER SIDE. UPON CHECKING THE TIRE A LARGE CRACK WAS NOTICE ON THE INSIDE WALL OF THE TIRE. THE TIRE WAS REPLACED AT OWNER'S EXPENSE OF $177.01 WITH AN ODOMETER READING OF 27293 ON A 2011 VW JETTA TDI. ON JANUARY 4, 2014, THE OWNER NOTICED A LARGE CRACK ON THE DRIVER SIDE FRONT TIRE'S SIDEWALL. THE OWNER CALLED THE DEALERSHIP AND NO REC... Read more
HANKOOK
OPTIMO H725A
(9999) - TIRES
Jan 7, 2014
Incident date: Apr 19, 2013
ON APRIL 19, 2013, TIRE PRESSURE WAS LOW ON THE FRONT PASSENGER SIDE. UPON CHECKING THE TIRE A LARGE CRACK WAS NOTICE ON THE INSIDE WALL OF THE TIRE. THE TIRE WAS REPLACED AT OWNER'S EXPENSE OF $177.01 WITH AN ODOMETER READING OF 27293 ON A 2011 VW JETTA TDI. ON JANUARY 4, 2014, THE OWNER NOTICED A LARGE CRACK ON THE DRIVER SIDE FRONT TIRE'S SIDEWALL. THE OWNER CALLED THE DEALERSHIP AND NO REC... Read more
Incident date: Dec 3, 2013
THIS IS A FORMAL COMPLAINT TO THE TIRES/WHEELS THAT NISSAN HAS SELECTED FOR PLACEMENT ON THE 2012 NISSAN QUEST.THE TOYO A22 235/55/18 TIRES ARE COMPLETELY WORN AT 26,000 MILES.WE DID NOT DISCOVER THE ISSUE WITH THE TIRES UNTIL A THIRD PARTY INSPECTED THE VEHICLE.THE VEHICLE WILL NOT PASS INSPECTION.ALL SERVICE HAS OCCURRED AT A NISSAN AUTHORIZED DEALER AT THE RECOMMENDED INTERVALS.THE SERVICE GROU... Read more
Incident date: Dec 3, 2013
THIS IS A FORMAL COMPLAINT TO THE TIRES/WHEELS THAT NISSAN HAS SELECTED FOR PLACEMENT ON THE 2012 NISSAN QUEST.THE TOYO A22 235/55/18 TIRES ARE COMPLETELY WORN AT 26,000 MILES.WE DID NOT DISCOVER THE ISSUE WITH THE TIRES UNTIL A THIRD PARTY INSPECTED THE VEHICLE.THE VEHICLE WILL NOT PASS INSPECTION.ALL SERVICE HAS OCCURRED AT A NISSAN AUTHORIZED DEALER AT THE RECOMMENDED INTERVALS.THE SERVICE GROU... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - TIRES
Jan 7, 2014
Incident date: Jan 7, 2014
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE 235-60 R16. THE CONTACT STATED THAT THE FRONT TIRES WERE CRACKED IN THE TREAD. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 25,500. THE DOT AND VIN WAS UNAVAILABLE.
KUMHO
SOLUS KH25
(9999) - TIRES
Jan 7, 2014
Incident date: Jan 7, 2014
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE 235-60 R16. THE CONTACT STATED THAT THE FRONT TIRES WERE CRACKED IN THE TREAD. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 25,500. THE DOT AND VIN WAS UNAVAILABLE.
CHEVROLET
SILVERADO 3500
(2012) - TIRES
Jan 7, 2014
Incident date: Jan 5, 2014
VEHICLE TIRES MANUFACTURE DATE 2811, ON 01-05-12 FOUND TO BE DRY ROTTED, DEFECTIVE. VEHICLE IS A 2012 TRUCK WITH 26000 MILES. CHEVROLET DEALER IS OFFERING REPLACEMENT AT A COST TO THE OWNER OF $1220.00. TIRES ARE POTENTIALLY DANGEROUS AND SHOULD BE REPLACED FREE OF CHARGE SINCE THEY WERE DEFECTIVE AT TIME OF INSTALLATION AT THE FACTORY. THIS PRICE IS NEARLY $500 MORE THAN THE MICHELIN DEALER IS ... Read more
Incident date: Jul 5, 2011
THE REAR TIRES ARE WEARING UNEVENLY EVEN WITH ALIGNMENTS. REAR SUSPENSION IS NOW A PROBLEM. THREE SETS OF TIRES IN 50,000 MILES. *TR
Incident date: Sep 13, 2013
TL* THE CONTACT OWNS MICHELIN TIRES, MODEL LTX M/S LT 225/75 R18 THAT WAS BEING USED ON A 2010 HONDA RIDGE LINE. THE CONTACT STATED THAT THE TIRES CONTINUED TO LOSE AIR. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO REPLACED THE AIR SENDING UNIT. THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 25,500. THE TIRE FAILURE MILEAGE WAS UNKN... Read more
Incident date: Sep 13, 2013
TL* THE CONTACT OWNS MICHELIN TIRES, MODEL LTX M/S LT 225/75 R18 THAT WAS BEING USED ON A 2010 HONDA RIDGE LINE. THE CONTACT STATED THAT THE TIRES CONTINUED TO LOSE AIR. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO REPLACED THE AIR SENDING UNIT. THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 25,500. THE TIRE FAILURE MILEAGE WAS UNKN... Read more
Incident date: Nov 23, 2013
WHILE DRIVING HOME FROM LOCAL GROCERY STORE, REAR DRIVERS SIDE TIRE SUDDENLY BECAME FLAT. I WAS ABLE PULL OVER TO THE SIDE OF THE ROAD. WHEN MY HUSBAND ARRIVED TO HELP, HE ATTEMPTED TO PUT IN SOME "FIX A FLAT" TO GET ME TO THE TIRE STORE LESS THAN 2 MILES AWAY AND THE VALVE STEM WENT COMPLETELY INSIDE AND ALL AIR WAS RELEASED FROM TIRE. HE PUT ON THE SPARE AND WE TOOK THE TIRE TO THE TIRE STORE ... Read more
Incident date: Jan 2, 2014
WENT TO CHECK MY TIRE PRESSURES AND TOOK VALVE STEM COVER OFF AND IT SNAPPED THE TOP OF THE VALVE STEM OFF EVEN WITH THE TOP OF THE VALVE STEM....2 OTHER VALVE STEM COVERS ARE ALSO SEIZED ON THE VALVE STEMS ON THE TRUCK.. CALLED DEALER AND THEY INFORMED ME THAT DODGE KNOWS ABOUT THIS PROBLEM AND THEY HAVE REPLACED HUNDREDS OF THEM AND THE ONLY WAY TO REPLACE THEM IS TO PUT ANOTHER SENSOR IN FOR 7... Read more
Incident date: Jan 3, 2014
I PURCHASED A SET OF 4 MICHELIN DEFENDER XT TIRES FOR MY 2011 PRIUS II FROM COSTCO ON 11/29/2013. THE TIRES ARE MARKETED BY MICHELIN AS LLR (LOW ROLLING RESISTANCE) TIRES. HOWEVER UPON INSTALLING THEM AND OPERATING THE VEHICLE FOR NEARLY 1000 MILES, I FOUND THE MPG TO BE NEARLY 10 MPG. LESS THAN THE OEM TIRES THAT THESE REPLACED. THE ROLLING RESISTANCE OF THESE TIRES ARE HIGH. VEHICLE ALMOST FEEL... Read more
MICHELIN
ALL SEASON RADIAL
(9999) - TIRES
Jan 4, 2014
Incident date: Jan 3, 2014
I PURCHASED A SET OF 4 MICHELIN DEFENDER XT TIRES FOR MY 2011 PRIUS II FROM COSTCO ON 11/29/2013. THE TIRES ARE MARKETED BY MICHELIN AS LLR (LOW ROLLING RESISTANCE) TIRES. HOWEVER UPON INSTALLING THEM AND OPERATING THE VEHICLE FOR NEARLY 1000 MILES, I FOUND THE MPG TO BE NEARLY 10 MPG. LESS THAN THE OEM TIRES THAT THESE REPLACED. THE ROLLING RESISTANCE OF THESE TIRES ARE HIGH. VEHICLE ALMOST FEEL... Read more
Incident date: Dec 27, 2013
TOOK OUR CAR IN FOR INSPECTION AND MECHANIC POINTED OUT THAT ALL 4 TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED IMMEDIATELY BECAUSE IT IS DANGEROUS TO DRIVE WITH THESE TIRES. CAR IS A 2012 INFINITY GX25 AND CAR HAS ONLY 18,000 MILES ON IT. BOTH CAR DEALER AND GOODYEAR STORE SAID THEY WERE NOT RESPONSIBLE. BECAUSE OF DANGER, WE ARE HAVING THE TIRES REPLACED. *TR
Incident date: Dec 27, 2013
TOOK OUR CAR IN FOR INSPECTION AND MECHANIC POINTED OUT THAT ALL 4 TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED IMMEDIATELY BECAUSE IT IS DANGEROUS TO DRIVE WITH THESE TIRES. CAR IS A 2012 INFINITY GX25 AND CAR HAS ONLY 18,000 MILES ON IT. BOTH CAR DEALER AND GOODYEAR STORE SAID THEY WERE NOT RESPONSIBLE. BECAUSE OF DANGER, WE ARE HAVING THE TIRES REPLACED. *TR