Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Apr 14, 2014
TL* THE CONTACT OWNS A 2008 TOYOTA TUNDRA EQUIPPED WITH MICHELIN LTX II TIRES, SIZE: 275-55 R20. THE CONTACT STATED THAT THE SIDEWALL WAS CRACKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE, VIN AND DOT NUMBER WAS NOT AVAILABLE.
Incident date: Jun 3, 2013
I BOUGHT THIS CAR AS A USED VEHICLE IN 2010 WITH APPROXIMATELY 29,000 MILES ON IT. I FIRST BEGIN NOTICING STEERING WAS AN ISSUE JUNE OF 2013 WHEN DRIVING AT A SLOW SPEED AND TURNING INTO THE DRIVEWAY OR PARKING LOTS. I THOUGHT IT WAS MY ALIGNMENT AND WENT AND HAD THE TIRES ROTATED AND ALIGNED AND IT STILL CONTINUED TO BE HARD TO STEER. IT HAS GONE FROM GRADUAL TO DANGEROUS!!!! DECEMBER OF 2013... Read more
TOYOTA
HIGHLANDER
(2004) - TIRES
Apr 14, 2014
Incident date: Apr 12, 2014
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER EQUIPPED WITH HANKOOK DYNAPRO HT TIRE, SIZE: P225-70-16T, AND DOT NUMBER: 7ADHUH. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE TIRE DEFLATED. THE CONTACT ADDED AIR TO THE TIRE AND DISCOVERED THAT THE TIRE BELT WAS SEPARATED AND BUBBLING. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE FAILURE MIL... Read more
Incident date: Apr 12, 2014
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER EQUIPPED WITH HANKOOK DYNAPRO HT TIRE, SIZE: P225-70-16T, AND DOT NUMBER: 7ADHUH. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE TIRE DEFLATED. THE CONTACT ADDED AIR TO THE TIRE AND DISCOVERED THAT THE TIRE BELT WAS SEPARATED AND BUBBLING. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE FAILURE MIL... Read more
Incident date: Dec 23, 2013
THE INSIDE OF THE FACTORY INSTALLED GOODYEAR TIRE SPLIT. APPROXIMATELY 2 MONTHS LATER ANOTHER TIRE FAILED. ON 4/13/14 THE THIRD TIRE FAILED. ALL SPLIT ON THE INSIDE OF THE TIRE. *JS
FOUR WINDS
MAJESTIC
(2004) - TIRES
Apr 13, 2014
Incident date: Apr 7, 2014
1ST TIRE STARTED VIBRATING AND THEN BLEW OUT. WAS GOING 60 MPH ON SMOOTH HIGHWAY OUTSIDE AIR TEMP WAS ABOUT 60 DEGREES. NO ACCIDENT OR INJURIES JUST TORE THE MUDFLAP OFF AND CRUSHED THE EXHAUST. ALL THE OTHER TIRES I CAUGHT AS SOON AS THEY STARTED VIBRATING AND GOT THEM OFF THE VEHICLE BEFORE THEY BLEW OUT. NONE OF THE TIRES WERE EVER RAN OVER 65 MPH. OUT OF 8 TOTAL TIRES PURCHASED 2 ARE STILL ON ... Read more
BF GOODRICH
LT225/75R16 115Q COMM T/A A/S LRE TL07
(9999) - TIRES
Apr 13, 2014
Incident date: Apr 7, 2014
1ST TIRE STARTED VIBRATING AND THEN BLEW OUT. WAS GOING 60 MPH ON SMOOTH HIGHWAY OUTSIDE AIR TEMP WAS ABOUT 60 DEGREES. NO ACCIDENT OR INJURIES JUST TORE THE MUDFLAP OFF AND CRUSHED THE EXHAUST. ALL THE OTHER TIRES I CAUGHT AS SOON AS THEY STARTED VIBRATING AND GOT THEM OFF THE VEHICLE BEFORE THEY BLEW OUT. NONE OF THE TIRES WERE EVER RAN OVER 65 MPH. OUT OF 8 TOTAL TIRES PURCHASED 2 ARE STILL ON ... Read more
Incident date: Apr 3, 2014
WE HAVE 16,980 MILES ON THE VEHICLE, AND BOUGHT THE VEHICLE 1 YEAR AND 3 MONTHS AGO BRAND NEW. THE TIRES ARE HANKOOK H426, 255/45/R20. DOT 5MNB PDLH 4112, 4112, 4112, AND2012. THE CAR STEERS STRAIGHT AS AN ARROW. THE FORD DEALER HAS VERIFIED ALL IS WELL WITH THE SUSPENSION AND STEERING. WE HAVE FOUND ALL FOUR TIRES, ARE STARTING TO PEEL APART ON THE INNER AND OUTER ROW OF TREADS ONLY. TO DAT... Read more
Incident date: Apr 9, 2014
TL* THE CONTACT OWNS A 2013 LEXUS ES350 EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES SIZE 215/55 R17. THE CONTACT STATED THAT WHILE TRAVELING ON EVEN ROAD SURFACES AT APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE EXPLODED AND THERE WAS A THREE INCH HOLE IN THE SIDEWALL. THE TIRE ... Read more
MICHELIN
PRIMACY MXV4 TL
(9999) - TIRES
Apr 11, 2014
Incident date: Apr 9, 2014
TL* THE CONTACT OWNS A 2013 LEXUS ES350 EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES SIZE 215/55 R17. THE CONTACT STATED THAT WHILE TRAVELING ON EVEN ROAD SURFACES AT APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE EXPLODED AND THERE WAS A THREE INCH HOLE IN THE SIDEWALL. THE TIRE ... Read more
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2008 NISSAN ROGUE. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR LIGHT HAD ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RESET THE TIRE PRESSURE SENSOR AND STATED THAT THE TIRES WERE SET AT THE CORRECT PRESSURE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHO STATED THAT THE CONTACT WAS NOT IN... Read more
Incident date: Jan 25, 2013
MY GIRLFRIEND AND I WERE DRIVING DOWN THE INTERSTATE EARLY ONE MORNING. THERE WAS NO RAIN OR BAD ROAD CONDITIONS AND PRAYS GOD HARDLY ANY TRAFFIC AT ALL. ONE MINUTE EVERYTHING WAS FINE AND WITHIN A SPLIT SECOND THERE WAS A LOUD THUD BELOW OUR FEET. MY GIRLFRIEND LOST CONTROL OF THE VEHICLE AND WE WERE THROWN ACROSS THE MIDDLE OF THE INTERSTATE AND SLAMMED INTO THE GUARD CABLES WHICH AT THAT POIN... Read more
Crash
1 injured
Incident date: Mar 16, 2014
WHILE DRIVING ON THE HIGH WAY AT 63 MPH MY CAR STARTED SHAKING TO THE POINT IT CAUSED ME TO BECOME DIZZY AND NAUSEOUS. MY MECHANIC FOUND NOTHING WRONG WITH THE TIE ROD'S ETC. THE TIRES WERE ROUNDED AND EVENLY WORN. WE ROTATED THE TIRES AND CAR STILL SHOOK LIKE CRAZY BUT FELT LIKE IT WAS IN THE BACK. BROUGHT CAR TO TIRE SHOP HAD TIRES BALANCED THEY SAID 2 WHERE WAY OFF. WENT ON THE HIGHWAY AGAIN AN... Read more
Incident date: Dec 24, 2013
PURCHASED CAR IN DECEMBER 2013. VEHICLE MAKES A RUMBLING SOUND ABOVE THE RADIO DASH BOARD WHEN CAR REACHES 30-35 MILES PER HOUR. TOOK CAR TO SERVICE AND WAS INFORMED THAT CAR NEEDED FRONT END ALIGNMENT AND THAT TIRES WERE NOT WEARING EVENLY. HAD FRONT END ALIGNMENT COMPLETED. CAR STILL MAKES RUMBLING SOUND. HAVE NOT HAD THIS EXPERIENCE ON PREVIOUS MODELS. SOUND IS ANNOYING. CONSIDERING ROTA... Read more
Incident date: Apr 8, 2014
TRAVELING EAST BOUND ON STATE ROUTE 17 IN ILLINOIS. AFTER 40MILES INTO TRIP, NOTICED IN SIDE MIRROR THAT DRIVERS SIDE SEEMED TO BE DOWN IN THE REAR COMPARED TO LAST TIME I CHECKED. VEHICLE BEHIND ME WAS ACCELERATING AS TO CATCH UP TO ME. AT THE SAME TIME FELT SLIGHT VIBRATION AND LOOKING AT DASH SAW LOW TIRE WARNING LIGHT COME ON. CONTINUED TO NEXT INTERSECTION AND TURNED LEFT , STOPPED AND INSPEC... Read more
Incident date: Apr 1, 2014
2014 KIA SORRENTO. CONSUMER WRITES IN REGARDS TO THE DRIVER SEAT, ACCELERATOR AND BRAKE PEDAL ISSUES. *SMD THE CONSUMER STATED THE VERY LARGE SEATS WERE A PROBLEM FOR HER, AS THEY WERE HARD TO ADJUST. THE DISTANCE BETWEEN THE DRIVER'S SEAT AND THE ACCELERATOR PEDAL, IN THE MOST FORWARD AND HIGHEST SEAT POSITION, WAS SO GREAT, SHE WAS ONLY ABLE TO ENGAGE THE PEDALS WITH HER TOES. THE CONSUMER ST... Read more
TOYOTA
CAMRY SOLARA
(1999) - TIRES
Apr 9, 2014
Incident date: Apr 7, 2014
I REPLACED MY FRONT TIRE AT BERGEYS DEALERSHIP. THE TIRE WAS BUBBLED UP ON THE MIDDLE OF THE FRONT SURFACE. I HAD REQUESTED TO REPLACE TWO MORE TIMES BUT THE BUBBLE STILL SHOW ON THE TIRE. I SUSPECT THE TIRE'S LOT QUALITY IS NOT GOOD. BUT, THE DEALER DID NOT ACCEPT THAT THEIR TIRES WERE NOT GOOD; I REALLY DON'T WANT TO DRIVE THIS TIRE ON THE ROAD. I WISH THIS TIRE'S LOT NEED TO BE RECALL B... Read more
Incident date: Apr 7, 2014
I REPLACED MY FRONT TIRE AT BERGEYS DEALERSHIP. THE TIRE WAS BUBBLED UP ON THE MIDDLE OF THE FRONT SURFACE. I HAD REQUESTED TO REPLACE TWO MORE TIMES BUT THE BUBBLE STILL SHOW ON THE TIRE. I SUSPECT THE TIRE'S LOT QUALITY IS NOT GOOD. BUT, THE DEALER DID NOT ACCEPT THAT THEIR TIRES WERE NOT GOOD; I REALLY DON'T WANT TO DRIVE THIS TIRE ON THE ROAD. I WISH THIS TIRE'S LOT NEED TO BE RECALL B... Read more
Incident date: Apr 9, 2014
I READ ON YOUR WEBSITE RECALLS RELATED TO WEIGHT CARRYING CAPACITY WHEELS & TIRES APPLICABLE TO MY VEHICLE. I HAVE NOT RECEIVED ANY NOTICE. PLEASE INFORM WHETHER DEALER FIXED IT WHILE I WAS THERE FOR OTHER RECALLS. PLEASE INFORM ME IF I NEED TO TAKE ANY ACTION. *TR
Incident date: Mar 2, 2013
JUST SAW ANOTHER COMPLAINT ABOUT TIRES, I HAVE A TIRE I HAVE TO PUT AIR IN EVERY 2-3 MONTHS. DIDN'T GIVE IT MUCH THOUGHT UNTIL I READ OTHER COMPLAINTS ABOUT TIRES. I KNOW I HADN'T DONE ANYTHING WRONG, IT HAPPENED TOO FAST. I'VE BEEN FILLING IT WITH AIR NOT THINKING ABOUT IT, BUT NOW I'VE HEARD OTHERS WITH TIRE ISSUES, I THOUGHT I'D BETTER SUBMIT AN INQUIRY. MAY BE TOO LATE FOR ME BECAUSE I'VE NOT ... Read more
Incident date: Feb 10, 2014
THE TIRE SENSORS VALVE STEMS CRACKED AND THE TIRES WOULDN'T HOLD AIR IN THE TIRES. MAZDA DID REPLACE 2 BUT SAID IT WAS DONE AS A ONE TIME OFFER. NOW THE OTHER STEMS WON'T HOLD AIR PRESSURE THE TIRES ARE ALWAYS LEAKING AIR. I AM AFRAID THAT THE STEMS MIGHT BREAK OFF AS DRIVING ON THE HIGHWAY. THESE ARE DEFECTIVE STEMS. *TR
JEEP
GRAND CHEROKEE
(2001) - TIRES
Apr 8, 2014
Incident date: Jul 15, 2011
2001 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TIRE RECALL NOTICE ISSUES. *SMD THE REPAIR SHOP THEY COULD ONLY REPLACE THE RECALLED TIRES WITH B.F. GOODRICH TIRES. THE CONSUMER STATED HE PREFERRED TO KEEP MICHELIN ON HIS VEHICLE. *JB
Incident date: Jul 15, 2011
2001 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TIRE RECALL NOTICE ISSUES. *SMD THE REPAIR SHOP THEY COULD ONLY REPLACE THE RECALLED TIRES WITH B.F. GOODRICH TIRES. THE CONSUMER STATED HE PREFERRED TO KEEP MICHELIN ON HIS VEHICLE. *JB
Incident date: Mar 6, 2014
TL* THE CONTACT OWNS A 2014 FORD FIESTA SE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH HANCOCK OPTIMA H426 TIRES, TIRE SIZE 195/50/16. THE DOT NUMBER WAS 5MJTPDLH613. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FRONT DRIVER'S TIRE SI... Read more
HANKOOK
OPTIMO H426
(9999) - TIRES
Apr 8, 2014
Incident date: Mar 6, 2014
TL* THE CONTACT OWNS A 2014 FORD FIESTA SE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH HANCOCK OPTIMA H426 TIRES, TIRE SIZE 195/50/16. THE DOT NUMBER WAS 5MJTPDLH613. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FRONT DRIVER'S TIRE SI... Read more
HYUNDAI
ELANTRA TOURING
(2012) - TIRES
Apr 7, 2014
Incident date: Apr 1, 2013
CAR GETS BLOWOUTS, RIM DAMAGE, OR SIDEWALL BUBBLES WHEN HITTING POTHOLES. THE COMBINATION OF THE SUSPENSION AND TIRE SIZE DOES NOT WORK . THE WHEELS ARE P215/45R17. *TR
Incident date: Apr 10, 2004
TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH GOODYEAR DUNLOP TIRES, SIZE 215/70/15. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE REAR PASSENGER'S SIDE TIRE EXPLO... Read more
Incident date: Apr 10, 2004
TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH GOODYEAR DUNLOP TIRES, SIZE 215/70/15. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE REAR PASSENGER'S SIDE TIRE EXPLO... Read more
VOLKSWAGEN
JETTA
(2013) - TIRES
Apr 7, 2014
Incident date: Feb 21, 2014
WE HAD A TIRE FAILURE IN THE SIDEWALL ON A PROPERLY CARED FOR AND NON-ABUSED TIRE. WE NOW HAVE TWO ADDITIONAL TIRES FAILING ON OUR VEHICLE (TOTAL 3/4) WITH THE SAME DEFECT AND WE HAVE NOT DRIVEN OVER ANY POTHOLES OR OTHER ROAD DEFECTS THAT WOULD BE RESPONSIBLE FOR CAUSING THIS FAILURE. THE AUTO MANUFACTURER AND TIRE MANUFACTURER DISCLAIM ALL RESPONSIBILITY ON TIRES THAT ARE 14 MONTHS OLD AND HAV... Read more
Incident date: Feb 21, 2014
WE HAD A TIRE FAILURE IN THE SIDEWALL ON A PROPERLY CARED FOR AND NON-ABUSED TIRE. WE NOW HAVE TWO ADDITIONAL TIRES FAILING ON OUR VEHICLE (TOTAL 3/4) WITH THE SAME DEFECT AND WE HAVE NOT DRIVEN OVER ANY POTHOLES OR OTHER ROAD DEFECTS THAT WOULD BE RESPONSIBLE FOR CAUSING THIS FAILURE. THE AUTO MANUFACTURER AND TIRE MANUFACTURER DISCLAIM ALL RESPONSIBILITY ON TIRES THAT ARE 14 MONTHS OLD AND HAV... Read more
Incident date: Apr 5, 2014
I HAD ONEIDA THE TIRES ON BACK OF MY 1999 DODGE RAM 1500 ON MY WAY HOME ON A DRY SATURDAY AFTERNOON I WAY ON THE FREEWAY RUNNING 75 MPH WHEN THE TREAD CAME COMPLETELY OFF OF THE TIRE IT BEAT UP FRONT AND BACKSIDES OF MY FENDER WELLS AND SUPPORT BRACKETS AND NOW I HAVE TO REPLACE MY BED AS WELL AS THE TIRE I HAVE ONLY HAD THE TRUCK A LITTLE OF 2MONTHS AND THE TIRE HAD 75PERCENT TREAD LEFT ON IT. *... Read more
FUTURA
FUTURA DAKOTA H/T
(9999) - TIRES
Apr 7, 2014
Incident date: Apr 5, 2014
I HAD ONEIDA THE TIRES ON BACK OF MY 1999 DODGE RAM 1500 ON MY WAY HOME ON A DRY SATURDAY AFTERNOON I WAY ON THE FREEWAY RUNNING 75 MPH WHEN THE TREAD CAME COMPLETELY OFF OF THE TIRE IT BEAT UP FRONT AND BACKSIDES OF MY FENDER WELLS AND SUPPORT BRACKETS AND NOW I HAVE TO REPLACE MY BED AS WELL AS THE TIRE I HAVE ONLY HAD THE TRUCK A LITTLE OF 2MONTHS AND THE TIRE HAD 75PERCENT TREAD LEFT ON IT. *... Read more
Incident date: Mar 15, 2013
HAVE HAD SEVERAL ISSUES WITH TIRE WEAR ON THE 17 INCH TIRE PROVIDED WITH THE 2011 ELANTRA LIMITED. EVERY OTHER TIRE SET I HAVE PURCHASED FOR OTHER VEHICLES WOULD LAST 40-50K MILES OR MORE, BUT WITH THIS CAR, I WAS ONLY GETTING ~25K MILES PER SET. I WAS ON MY THIRD SET OF TIRES(NOT DISCOUNT TIRES, THREE DIFFERENT BRANDS AS WELL) WITH ONLY ~78K MILES WHEN THE REAR PASSENGER TIRE HAD A SIDEWALL BLO... Read more
Incident date: Feb 20, 2013
I HAD JUST PURCHASED THIS CAMARO IN FEBRUARY, NOT KNOWING THAT THESE TIRES WERE NOT TO BE USED IN COLD WEATHER. WE HAD SOME VERY COLD WEATHER IN THE LAST PART OF FEBRUARY AND I DECIDED TO TAKE THE CAMARO TO WORK. WHEN I ENTERED THE PAVED ROAD IT STARTED TO SPIN THE TIRES ON THE PAVEMENT. THERE WAS NO MOISTURE ON THE ROADS AND NO REASON TO LOOSE TRACTION. WHEN I GOT HOME I RESEARCHED THIS PROBLEM O... Read more
Incident date: Apr 1, 2014
FROM DRIVING THROUGH SNOW (WITH NEWER TIRES), THE WHEELS BECAME HOT ENOUGH TO BE LITERALLY ON FIRE AND GLOWING RED. DEALER SAYS THE E.T.C. MALFUNCTIONED BUT HYUNDAI REFUSES RESPONSIBILITY. *TR
Fire
Incident date: Apr 4, 2014
MY 2012 CHEVY CRUZE SUDDENLY DEVELOPED VIBRATION IN THE FRONT END AS WELL AS PULLING TO THE RIGHT. PULLED OVER TO INSPECT IT AND FOUND A LARGE BULGE IN THE SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. I DROVE IT TO DISCOUNT TIRE WHERE THEY SAID IT WAS NOT SAFE TO DRIVE AND IT NEEDED TO BE REPLACED. THEY WONT GET INTO ANY WARRANTY/DEFECT ISSUES THEY REFERRED ME TO THE CHEVY DEALER FOR THAT. I DID H... Read more
Incident date: Mar 30, 2012
BOUGHT THE CAR JAN 2012. CAR HAS 31,000 MI. THE INSIDE OF REAR TIRES ARE WEARING OUT. HAD CAR ALIGNED MECHANIC SAYS TIRES NEED REPLACED. IT LOOKS TO ME BY ALL OF THE REPORTS OF THE SAME PROBLEM. THERE IS DEFINITELY A MECHANICAL ISSUE HERE. MAYBE NHTSA SHOULD CHECK THIS OUT. *TR
Incident date: Feb 11, 2014
THE CAR STARTED VIBRATING AND SHAKING UNCONTROLLABLY AND THEN BEGAN TO SMOKE. I HAD TO STOP IT IN THE MIDDLE OF THE ROAD AND GET IT TOWED. SINCE WE'VE PURCHASED THE CAR ABOUT 8 MONTHS AGO, WE'VE BEEN IN THE DEALERSHIP MONTHLY FOR ONE ISSUE OR ANOTHER (ELECTRICAL, PIECES FALLING APART, TIRE ISSUES, SPLASH GUARD ISSUES, ETC). IT IS A HORRIBLE CAR. NO ONE CARES WHEN YOU CONTACT CUSTOMER SERVICE. *TR
Incident date: Mar 17, 2014
THE CAR CAME WITH CONTINENTAL TIRES AND BOTH THE FRONT TIRES SIDEWALL HAVE BUBBLES. SEEMS TO BE TIRE DEFECT. HYUNDAI - BRAD BENSON HYUNDAI - NJ REFUSED TO COVER THE TIRES. HUYNDAI REFUSED TO REPLACE THE TIRES. CONTINENTAL TIRES PAID 50 % OF THE COST TO REPLACE BOTH THE FRONT TIRES. I STILL PAID 160/- FOR 2 FRONT TIRES. THERE SEEMS TO BE A DEFECT IN THE TIRES OR THE ELANTRA 2013 4 DR LTD DE... Read more
Incident date: Jan 1, 2014
REPEATED SIDEWALL BUBBLES WITH 2012 BMW 550XI GOODYEAR LS II 245/40/19 RUNFLAT TIRES. 6 TIRES NEEDING TO BE REPLACED WITHIN 33,000 MILES DUE TO SIDEWALL BUBBLES. SIGNIFICANT ISSUE ALSO APPEARS ON SOCIAL MEDIA WEBSITE (WWW.BIMMERFEST.COM) AS WELL AS INDIVIDUALS THAT I HAVE DIRECTLY SPOKEN WITH WHO HAVE SAME CAR AND TIRE CONFIGURATION. ALTHOUGH I AM FILING A SINGLE COMPLAINT, THIS IS A DESCRIP... Read more
GOODYEAR
EAGLE LS 2 ROF
(9999) - TIRES
Apr 3, 2014
Incident date: Jan 1, 2014
REPEATED SIDEWALL BUBBLES WITH 2012 BMW 550XI GOODYEAR LS II 245/40/19 RUNFLAT TIRES. 6 TIRES NEEDING TO BE REPLACED WITHIN 33,000 MILES DUE TO SIDEWALL BUBBLES. SIGNIFICANT ISSUE ALSO APPEARS ON SOCIAL MEDIA WEBSITE (WWW.BIMMERFEST.COM) AS WELL AS INDIVIDUALS THAT I HAVE DIRECTLY SPOKEN WITH WHO HAVE SAME CAR AND TIRE CONFIGURATION. ALTHOUGH I AM FILING A SINGLE COMPLAINT, THIS IS A DESCRIP... Read more
Incident date: Feb 15, 2014
VEHICLE WAS PURCHASED BRAND NEW. CAR HANDLED ERRATICALLY ON WET / SLICK SURFACES. ORIGINALLY THOUGHT THE PROBLEM WAS TRACTION CONTROL RELATED. BROUGHT THE CAR IN FOR SERVICE AND FORD SERVICE (ALL AMERICAN FORD, HACKENSACK, NJ) SAID THE TRACTION CONTROL WAS OPERATIONAL. WE SPECIFICALLY SUGGESTED IT MIGHT BE THE TIRES, AND FORD SERVICE INDICATED THE TIRES WERE NOT PROBLEMATIC / AN ISSUE (INCOMPE... Read more
Crash
CHRYSLER
TOWN AND COUNTRY
(2009) - TIRES
Apr 2, 2014
Incident date: Jul 2, 2012
I HAVE A 2009 TOWN AND COUNTRY. APPROXIMATELY 2 YEARS AGO, MY WIFE AND 2 KIDS WERE STRANDED IN DETROIT DUE TO A BLOWOUT TIRE. THE TIRE BLEW DUE TO THE TIRE SENSOR BREAKING LOOSE. I TOOK THE T&C TO DISCOUNT TIRE AND WAS ADVISED THAT THEY SEE THIS ALL THE TIME WITH THESE SENSORS. IN FACT, THEY HAD T&C'S LINED UP IN THE PARKING LOT WITH THE SAME ISSUE. I DECIDED TO TAKE THE VEHICLE TO A LOCAL CH... Read more
Incident date: Apr 1, 2014
CONSUMER WRITES IN REGARDS TO VEHICLE TIRE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE REPLACEMENT TIRES WERE NOT AVAILABLE. ONE OF THE TIRES FAILED, AND THE REMAINING TIRES WERE BAD.*JB
Incident date: Apr 1, 2014
CONSUMER WRITES IN REGARDS TO VEHICLE TIRE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE REPLACEMENT TIRES WERE NOT AVAILABLE. ONE OF THE TIRES FAILED, AND THE REMAINING TIRES WERE BAD.*JB
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2012 NISSAN SENTRA WITH THE ORIGINAL BRIDGESTONE TURANZA EL400-02 TIRES, SIZE: P205/55R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR MAINTENANCE AT THE DEALER, HE WAS ADVISED THAT ALL FOUR TIRES WAS DEFECTIVE IN THE TIRE WALLS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND THE VEHICLE WA... Read more
BRIDGESTONE
TURANZA EL400-02
(9999) - TIRES
Apr 2, 2014
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2012 NISSAN SENTRA WITH THE ORIGINAL BRIDGESTONE TURANZA EL400-02 TIRES, SIZE: P205/55R16. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR MAINTENANCE AT THE DEALER, HE WAS ADVISED THAT ALL FOUR TIRES WAS DEFECTIVE IN THE TIRE WALLS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND THE VEHICLE WA... Read more
Incident date: Apr 2, 2014
I HAVE BEEN CONTACTED BY THE MANUFACTURER THAT THESE TIRES ARE SUBJECT TO A RECALL (RECALL # 13T-012) AND MUST BE REPLACED DUE TO A SAFETY HAZARD. YET THESE TIRES ARE ON NATIONAL BACKORDER WITH MICHELIN, AND NOONE AROUND HERE (SANTA ROSA, CA) HAS ANY, NOR DO THEY HAVE ANY OF THE OTHER TWO SERIES THAT MICHELIN OFFERS AS A SUITABLE REPLACEMENT (LTXA/T2 OR XPS RIB). AND THERE ARE VERY FEW ALTERNATES ... Read more
MERCURY
GRAND MARQUIS
(2005) - TIRES
Apr 2, 2014
Incident date: Mar 28, 2014
I WAS DRIVING ALONG WHEN MY TIRE BLEW OUT. THE CAR SPUN INTO TRAFFIC AND HIT A WALL AND GUARD RAIL BUT DID NOT HIT ANY CARS. MY WHOLE FRONT END WAS SMASHED IN AND LONG THE ONE SIDE OF THE CAR SCRAPPED UP. THE AIR BAGS DID NOT DEPLOY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash
Incident date: Apr 1, 2014
LETTER FROM SENATOR BLUNT ON BEHALF OF CONSTITUENT FAX REGARDING FIRESTONE FAILING TO REGISTER THEIR TIRES IN CASE OF A RECALL, REPLY TO THE JEFFERSON CITY DISTRICT OFFICE. *SMD THE CONSUMER STATED FIRESTONE HAS THE HIGHEST RECALL RATE OF ANY MANUFACTURER AND IS THE ONLY COMPANY NOT ALLOWED TO REGISTER PRODUCTS AS CONGRESS DEEMED WHEN THEY CREATED THE LAW FOR NHTSA 30 YEARS AGO.