Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE VEHICLE IS EQUIPPED WITH MICHELIN TIRES, SIZE P225/60R/16 (NA). THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 70,000.
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE VEHICLE IS EQUIPPED WITH MICHELIN TIRES, SIZE P225/60R/16 (NA). THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 70,000.
MERCEDES-BENZ
C300
(2014) - TIRES
Nov 10, 2014
Incident date: Nov 8, 2014
RE: CONTINENTAL PROCONTACT (FRONT) 225 45 R17 AND (REAR)245 40 17- ON SEPTEMBER 11, 2014 AT 306 MILES TIRE DISPLAYED BULGE NEXT TO "C" OF CONTINENTAL OF FRONT PASSENGER SIDE TIRE. THE CAR WAS SITTING FOR A WEEK NOT BEING DRIVEN WHEN THE BULGE APPEARED. I WAS NOT GOING TO DRIVE ON A MAJOR HIGHWAY AND CHANCE A BLOW OUT ACCIDENT. CAR WAS TOWED TO MB FREEHOLD WHERE THEY TOLD ME I WENT OVER A POTHO... Read more
Incident date: Nov 5, 2014
11/5/2014, 7:30 PM, DOWN THE HILL AFTER THE SHIFT (L FILE TO D) BRAKE FAILURE!THE SPEED TO 80 MPH...A SECOND CROSS (TWO-WAY) BETWEEN THE NORTH AND THE SOUTH FOUR LANES, AND WASHED UP ON THE SIDEWALK...LEFT TO TURN...CONTINUE TO WALK 20 ~ 30 METERS WERE GALLOPING. STAND THE BRAKES. SLOW TO STOP. FLAT TIRE, WHEEL ALIGNMENT, SHUT DOWN.... PLEASE CONTACT ME QUICKLY (REQUEST TRANSLATION: CHINESE/MAND... Read more
Crash
Incident date: Nov 8, 2014
UNIROYAL LIBERATOR LT265/75-16 LOAD E TREAD SEPARATED CAUSING DAMAGE TO RIGHT REAR BED OF TRUCK. TRUCK BED WAS DAMAGED AS WELL AS TAILPIPE, MUD FLAP RIPPED OFF, BRACING TORN OFF, BRAKE SHIELD BENT. *TR
Incident date: Nov 8, 2014
UNIROYAL LIBERATOR LT265/75-16 LOAD E TREAD SEPARATED CAUSING DAMAGE TO RIGHT REAR BED OF TRUCK. TRUCK BED WAS DAMAGED AS WELL AS TAILPIPE, MUD FLAP RIPPED OFF, BRACING TORN OFF, BRAKE SHIELD BENT. *TR
Incident date: Nov 6, 2014
MICHELIN PRIMACY MXM4 P235/60R18 TIRES WITH A LITTLE OVER 13000 MILES THAT CAME NEW ON 2013 ACURA RDX. WOULD NOT STOP ON A SLIGHT DOWN HILL ROAD THAT WAS DAMP. STARTING STOPPING AT A SAFE DISTANCE BUT ALL THEY WOULD DO WAS SLIDE AND SKID. STOPPED FINALLY WITH FRONT OF CAR SLIGHTLY IN ONCOMING LANE. JUST AS I GOT STOPPED A DUMP TRUCK WENT ACROSS IN THAT LANE RIGHT IN FRONT OF ME. NOT THE FIRST... Read more
Incident date: Nov 6, 2014
MICHELIN PRIMACY MXM4 P235/60R18 TIRES WITH A LITTLE OVER 13000 MILES THAT CAME NEW ON 2013 ACURA RDX. WOULD NOT STOP ON A SLIGHT DOWN HILL ROAD THAT WAS DAMP. STARTING STOPPING AT A SAFE DISTANCE BUT ALL THEY WOULD DO WAS SLIDE AND SKID. STOPPED FINALLY WITH FRONT OF CAR SLIGHTLY IN ONCOMING LANE. JUST AS I GOT STOPPED A DUMP TRUCK WENT ACROSS IN THAT LANE RIGHT IN FRONT OF ME. NOT THE FIRST... Read more
Incident date: Sep 18, 2014
I LOST ENGINE POWER AS I WAS DRIVING ON I75 APPROXIMATELY 16 MILES SOUTH OF VENICE FLORIDA. ONE OF THE TIRES EXPLODED AND THE WHOLE WIRING SYSTEM WAS DESTROYED DUE TO THE TIRE EXPLOSION, AS WELL AS THE BACK BUMPER. MY VEHICLE WAS TOWED TO THE BUICK DEALER IN VENICE FLORIDA. REPAIR COSTS INCLUDING TOWING AND RENTAL CAR FOR THE PERIOD MY VEHICLE WAS BEING REPAIRED ELEVATED TO APPROXIMATELY $1600.00.... Read more
Crash
MERCEDES-BENZ
E320
(2005) - TIRES
Nov 6, 2014
Incident date: Jul 26, 2014
IN JUNE OF 2011 I PURCHASED A SET OF FOUR MICHELIN P215/60R16 PRIMACY MXV4 TIRES FOR MY 2005 MERCEDES BENZ E320 AUTOMOBILE. IN JULY OF 2014 ONE OF THE TIRES FAILED (LOST AIR PRESSURE WHILE PARKED) WHILE MY WIFE AND I WERE ON A WEEKEND TRIP OUT OF TOWN. THE LOCAL TIRE SHOP THAT REPAIRED THE FLAT INFORMED US THAT THE TIRE COULD NOT BE REPAIRED ? THE SIDEWALL HAD FAILED AND THE TIRE WOULD NEED TO B... Read more
Incident date: Jul 26, 2014
IN JUNE OF 2011 I PURCHASED A SET OF FOUR MICHELIN P215/60R16 PRIMACY MXV4 TIRES FOR MY 2005 MERCEDES BENZ E320 AUTOMOBILE. IN JULY OF 2014 ONE OF THE TIRES FAILED (LOST AIR PRESSURE WHILE PARKED) WHILE MY WIFE AND I WERE ON A WEEKEND TRIP OUT OF TOWN. THE LOCAL TIRE SHOP THAT REPAIRED THE FLAT INFORMED US THAT THE TIRE COULD NOT BE REPAIRED ? THE SIDEWALL HAD FAILED AND THE TIRE WOULD NEED TO B... Read more
DODGE
CHALLENGER
(2014) - TIRES
Nov 6, 2014
Incident date: Nov 3, 2014
I WAS WASHING MY CAR AND WHEN IT CAME DOWN TO THE TIRES THE SIDEWALL HAD CHUNKS OF RUBBER COMING OFF THE TIRES AFTER LOOKING ALL 4 TIRES WAS DOING IT. TO ME IT IS A SAFETY ISSUE COULD CAUSE A BLOWOUT IF I TAKE A EXIT RAMP HARD. THE SIZE 245/45/ZR 20 GOODYEAR EAGLE F1 SUPERCAR TIRES. *TR
Incident date: Oct 26, 2014
I WAS TRAVELING SOUTH ON I95 ABOUT A MILE FORM EXIT 89 IN CT. I LOST THE TREAD OF THE REAR DRIVERS SIDE TIRE. FROM THE TIME I NOTICED THE ROAD FEELING A LITTLE ROUGH TO REALIZING THAT I HAD WHAT I THOUGHT WAS A BLOWOUT TOOK MAYBE 10-15 SECONDS. (ONCE I EXITED THE CAR I WAS SURPRISED THE ENTIRE TIRE HAD SEPARATED AT BOTH SIDEWALLS.) I FELT I WAS REAL LUCKY TO HAVE ESCAPED HAVING AN ACCIDENT OR INJU... Read more
TOYO
PROXES ST II
(9999) - TIRES
Nov 5, 2014
Incident date: Oct 26, 2014
I WAS TRAVELING SOUTH ON I95 ABOUT A MILE FORM EXIT 89 IN CT. I LOST THE TREAD OF THE REAR DRIVERS SIDE TIRE. FROM THE TIME I NOTICED THE ROAD FEELING A LITTLE ROUGH TO REALIZING THAT I HAD WHAT I THOUGHT WAS A BLOWOUT TOOK MAYBE 10-15 SECONDS. (ONCE I EXITED THE CAR I WAS SURPRISED THE ENTIRE TIRE HAD SEPARATED AT BOTH SIDEWALLS.) I FELT I WAS REAL LUCKY TO HAVE ESCAPED HAVING AN ACCIDENT OR INJU... Read more
CHEVROLET
SILVERADO 1500
(2000) - TIRES
Nov 5, 2014
Incident date: Sep 12, 2014
DRIVING APPROXIMATELY AT 65 MPH ON HIGHWAY WHEN REAR PASSENGER TIRE BLEW OUT. GOODYEAR WRANGLER LT265/75R16. THE SIDEWALL WAS BLOWN OUT AND I HAD TO REPLACE THE TIRE. *TR
Incident date: Sep 12, 2014
DRIVING APPROXIMATELY AT 65 MPH ON HIGHWAY WHEN REAR PASSENGER TIRE BLEW OUT. GOODYEAR WRANGLER LT265/75R16. THE SIDEWALL WAS BLOWN OUT AND I HAD TO REPLACE THE TIRE. *TR
CHEVROLET
SILVERADO 1500
(2000) - TIRES
Nov 5, 2014
Incident date: Oct 29, 2014
DRIVING APPROXIMATELY 65 MPH ON HIGHWAY. DRIVER FRONT TIRE BLEW OUT. LOST CONTROL OF VEHICLE, LEFT THE ROAD ONTO THE SHOULDER. SIDEWALL OF TIRE BLOWN OUT AGAIN. THIS IS THE SECOND TIRE I HAVE HAD THIS HAPPEN TO IN THE LAST 2 MONTHS. IN BOTH CASES THE SIDE WALL HAS BLOWN OUT. *TR
Incident date: Oct 29, 2014
DRIVING APPROXIMATELY 65 MPH ON HIGHWAY. DRIVER FRONT TIRE BLEW OUT. LOST CONTROL OF VEHICLE, LEFT THE ROAD ONTO THE SHOULDER. SIDEWALL OF TIRE BLOWN OUT AGAIN. THIS IS THE SECOND TIRE I HAVE HAD THIS HAPPEN TO IN THE LAST 2 MONTHS. IN BOTH CASES THE SIDE WALL HAS BLOWN OUT. *TR
Incident date: Oct 1, 2014
ON 10/1, UNIT WAS LOCATED AT MILE MARKER 153 ON I-40 NEAR ASH FORK AZ, WHEN THEIR FRONT PASSENGER STEER TIRE'S TREAD DETACHED (MICHELIN XZA 3+ 275/80/R22.5 DOT#M5EJ00EX3213). THE TREAD ACTED LIKE A FLAIL AND CAUSED APPROXIMATELY $12,000 IN DAMAGE TO THE VEHICLE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL AND BRING THE TRUCK SAFELY TO THE ROAD SHOULDER. A STATE TROOPER WAS CALLED TO THE SITE. ONCE HE ... Read more
Crash
Incident date: Oct 22, 2014
TL* THE CONTACT OWNS A 2014 PETERBILT 388 TRACTOR, EQUIPPED WITH MICHELIN XZ4 TIRES, SIZE 275/70/22 1/2 (NA). WHILE DRIVING APPROXIMATELY 67 MPH, THE FRONT PASSENGER SIDE TIRE EXPLODED AND DAMAGED THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE LOT. THE TIRE FAILURE WAS NOT DIAGNOSED, BUT THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT ... Read more
Incident date: Oct 22, 2014
TL* THE CONTACT OWNS A 2014 PETERBILT 388 TRACTOR, EQUIPPED WITH MICHELIN XZ4 TIRES, SIZE 275/70/22 1/2 (NA). WHILE DRIVING APPROXIMATELY 67 MPH, THE FRONT PASSENGER SIDE TIRE EXPLODED AND DAMAGED THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE LOT. THE TIRE FAILURE WAS NOT DIAGNOSED, BUT THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT ... Read more
WESTERN STAR
4900
(2015) - TIRES
Nov 4, 2014
Incident date: Oct 20, 2014
BRAND NEW TRUCK WITH ABOUT 60,000 ON ORIGINAL TIRES. PASSENGER SIDE TIRE BLEW AT SPEED AROUND 66. HOOD WAS DESTROYED, TRUCK WAS ABLE TO STOP ON THE SHOULDER. HAD ALMOST 1,000,000 IN CARGO ON TRUCK. HOOD AND OTHER PARTS WILL COST ABOUT $23,000 PLUS LABOR. ROAD SERVICE WAS $2,500. RIM WAS DESTROYED. TIRE SIZE 295/60/22.5 18 PLY THIS IS 4 TH BLOW OUT ON MY BRAND NEW TRUCKS. 2 PETE 388 AND 2 WESTERN... Read more
Incident date: Oct 31, 2014
2015 BRAND NEW PETE 388 CAR HAULER. FRONT ORIGINAL TIRE MICHELIN XZA 2 SIZE 295/60/22.5 BLEW UP. DAMAGED FRONT OF THE TRUCK AND 2 TIRES WERE DAMAGED ON DRIVE SAME SIDE. PAID $1500 FOR ROAD SERVICE. HOOD, BUMPER LIGHT ARE DAMAGED. TRUCK ONLY 3 MONTH OLD. 4TH BLOW OUT IN 2 MONTH ON 4 SEPARATE TRUCKS. *TR
Incident date: Sep 20, 2014
FRONT MICHELIN XZA 2 TIRE BLEW. IT WAS REPLACED 7/15/2014 AT 130,673. TIRE HAD LESS THEN 35,000 ON IT. TRUCK WAS DAMAGED WHEEL DESTROYED. HOOD DAMAGED, BUMPER DAMAGED. ROAD SERVICE REPLACED 1 TIRE AND WHEEL PAID $1500 TIRE SIZE 275/70/22.5 *TR
Incident date: Nov 3, 2014
KUMHO KH25 225/45/17 TIRES DEVELOPED BUBBLE ON SIDEWALL AT APPROXIMATELY 20,000 MILES. REPLACED TIRE DUE TO SAFETY ISSUE. SECOND TIRE DEVELOPED SAME PROBLEM AT AROUND 24,000 MILES. REMAINING TWO KH25 TIRES ARE LOSING AIR AND APPEAR TO BE CRACKING. THE TIRES MANUFACTURE CODE IS OUTSIDE OF THE CURRENT RECALL ON THESE TIRE WITH MANUFACTURE DATE OF 4812. *TR
Incident date: Nov 3, 2014
KUMHO KH25 225/45/17 TIRES DEVELOPED BUBBLE ON SIDEWALL AT APPROXIMATELY 20,000 MILES. REPLACED TIRE DUE TO SAFETY ISSUE. SECOND TIRE DEVELOPED SAME PROBLEM AT AROUND 24,000 MILES. REMAINING TWO KH25 TIRES ARE LOSING AIR AND APPEAR TO BE CRACKING. THE TIRES MANUFACTURE CODE IS OUTSIDE OF THE CURRENT RECALL ON THESE TIRE WITH MANUFACTURE DATE OF 4812. *TR
Incident date: Oct 13, 2014
I HAVE A SET OF AUTOGUARD TIRES SIZE 265/78/16 THAT WERE INSTALLED ON MY SUV APX NOVEMBER OF 2013 IN OCTOBER OF 2014 THE TIRES STARTED TO DEVELOPED CRACK ALONG THE BEAD LINE ABOVE THE RIM. THIS IS THE SAME EFFECT OR DEFECT THAT RESULTED IN THE RECALL OF AUTOGUARD TIRE SIZE 245/75/16. BOTH THE TIRE THAT WERE THE SUBJECT OF THE RECALL AS WELL AS THE TIRES THAT WERE INSTALL ON MY SUV WERE MANUFACTU... Read more
BEIJING CAPITAL
AUTOGUARD RADIAL
(9999) - TIRES
Nov 4, 2014
Incident date: Oct 13, 2014
I HAVE A SET OF AUTOGUARD TIRES SIZE 265/78/16 THAT WERE INSTALLED ON MY SUV APX NOVEMBER OF 2013 IN OCTOBER OF 2014 THE TIRES STARTED TO DEVELOPED CRACK ALONG THE BEAD LINE ABOVE THE RIM. THIS IS THE SAME EFFECT OR DEFECT THAT RESULTED IN THE RECALL OF AUTOGUARD TIRE SIZE 245/75/16. BOTH THE TIRE THAT WERE THE SUBJECT OF THE RECALL AS WELL AS THE TIRES THAT WERE INSTALL ON MY SUV WERE MANUFACTU... Read more
LAND ROVER
LR2
(2009) - TIRES
Nov 4, 2014
Incident date: Sep 16, 2013
WHILE DRIVING MY 2009 LAND ROVER LR2 ON THE HIGHWAY, MY TIRE BLEW OUT. UPON INVESTIGATION, THE TIRE PRESSURE MONITORING SYSTEM - THAT CAME WITH THE CAR, INSTALLED BY LAND ROVER - HAD CORRODED AND CAUSED THE TIRE TO COLLAPSE. THIS WAS VERY DANGEROUS AS MY TIRE WENT FROM FULL TO EMPTY AT A HIGH RATE OF SPEED. I REPLACED THE TIRE AND TPMS. A FEW MONTHS LATER, THE SAME THING HAPPENED WHILE AGAIN D... Read more
Incident date: Oct 30, 2014
ON THURSDAY-OCTOBER 29,2014 I HAD A TIRE BLOWOUT. THEN ON FRIDAY, OCTOBER 30,2014 MY BRAKES WENT OUT. THIS IS MY SECOND TIME PUTTING ON BRAKES WITH THIS VEHICLE SO OFTEN. AND OUT OF ALL OF MY VEHICLE OWNERSHIPS I HAVE NEVER PUT BRAKES ON BEFORE. *TR
Incident date: Nov 4, 2014
SPARE TIRE ASSEMBLY HAS EXCESSIVE CORROSION. SPARE TIRE COULD FALL FROM VEHICLE WHILE TRAVELING. THE TUNDRA FRAMES ARE UNDER RECALL FOR RUST, THIS ASSEMBLY IS INCLUDED WITH THE NEW FRAMES. MY TRUCK FRAME IS IN GOOD CONDITION AND DOES NOT NEED TO BE REPLACED. THE ONLY AREA OF MY TRUCK WITH RUST IS THE SPARE TIRE ASSEMBLY BUT TOYOTA REFUSES TO REPLACE IT. HOW CAN THIS BE PART OF THE REPLACEMENT PAC... Read more
Incident date: Oct 10, 2014
ONE OF 4 (FOUR) HANKOOK TIRES ON MY VEHICLE, WHICH WERE PURCHASED NEW ABOUT 1 1/2 YEARS AGO, SEEMS TO HAVE A DEFECT ON IT THAT PREVENTS WATER AND SHUSH FROM CHANNELING PROPERLY FROM THE INNER GROOVE TO THE SIDE OF THE TIRE. ONLY ONE OF THE TIRES SEEM TO HAVE THIS DEFECT, AND SEEMS TO BE A MANUFACTURING DEFECT, AS IT SEEMS TO HAVE BEEN MOLDED WITHOUT A CHANNEL OR A VERY SHALLOW CHANNEL COMPARED T... Read more
Incident date: Oct 10, 2014
ONE OF 4 (FOUR) HANKOOK TIRES ON MY VEHICLE, WHICH WERE PURCHASED NEW ABOUT 1 1/2 YEARS AGO, SEEMS TO HAVE A DEFECT ON IT THAT PREVENTS WATER AND SHUSH FROM CHANNELING PROPERLY FROM THE INNER GROOVE TO THE SIDE OF THE TIRE. ONLY ONE OF THE TIRES SEEM TO HAVE THIS DEFECT, AND SEEMS TO BE A MANUFACTURING DEFECT, AS IT SEEMS TO HAVE BEEN MOLDED WITHOUT A CHANNEL OR A VERY SHALLOW CHANNEL COMPARED T... Read more
Incident date: Aug 1, 2014
KUMHO SOLUS KH 25 TIRES INCLUDED ON MY 2013 DODGE DART. BUBBLE ON SIDEWALLS. REPLACED WITH DIFFERENT TIRE AND ROTATED. ON NOVEMBER 3, 2014 NOTICED BUBBLE ON ANOTHER KUMHO SOLUS KH 25 AND HAD TO REPLACE SECOND TIRE AT 20,000 MILES. TWO OTHER KUMHO SOLUS KH 25 TIRES LEAKING AIR. *TR
Incident date: Nov 3, 2014
KUMHO SOLUS KH 25 TIRES INCLUDED ON MY 2013 DODGE DART. BUBBLE ON SIDEWALLS. REPLACED WITH DIFFERENT TIRE AND ROTATED. SECOND TIME THIS HAS OCCURRED AND REPLACED ON AUGUST 1, 2014 ONE OF THE TIRES. TWO OTHER KUMHO SOLUS KH 25 TIRES LEAKING AIR. *TR
JEEP
GRAND CHEROKEE
(2005) - TIRES
Nov 3, 2014
Incident date: Nov 2, 2014
WHILE DRIVING ON INTERSTATE 81, OUR LOW TIRE PRESSURE LIGHT CAME ON. ABOUT 10 SECONDS LATER OUR REAR PASSENGER TIRE EXPLODED CAUSING OUR VEHICLE TO JERK TO THE RIGHT AND WEAVE BACK AND FORTH. WE WERE ABLE TO PULL OFF OF THE ROAD AND WHEN INSPECTING THE TIRE, BLACK SMOKE WAS ROLLING FROM THE TIRE AND THE TIRE WAS IN SHREDS. THE WALL OF THE TIRE COMPLETELY EXPLODED. THE TIRES WERE PUCHASED ABOUT... Read more
Incident date: Aug 6, 2014
TL* THE CONTACT OWNS A 2014 LEXUS RX350 EQUIPPED WITH MICHELIN, TIRE LINE: LATITUDE TOUR AND TIRE SIZE: P235/55R19 (N/A). THE CONTACTED THAT WHILE DRIVING AT 30 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT DRIVER AND REAR SIDE TIRES WERE PUNCTURED WITH UNKNOWN OBJECTS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF TH... Read more
MICHELIN
LATITUDE TOUR
(9999) - TIRES
Nov 3, 2014
Incident date: Aug 6, 2014
TL* THE CONTACT OWNS A 2014 LEXUS RX350 EQUIPPED WITH MICHELIN, TIRE LINE: LATITUDE TOUR AND TIRE SIZE: P235/55R19 (N/A). THE CONTACTED THAT WHILE DRIVING AT 30 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT DRIVER AND REAR SIDE TIRES WERE PUNCTURED WITH UNKNOWN OBJECTS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF TH... Read more
GMC
YUKON DENALI
(2001) - TIRES
Oct 31, 2014
Incident date: Aug 15, 2014
TIRES WERE PURCHASED SEPT. 25, 2009 AND NOW HAVE EXTENSIVE WEATHER CRACKING. COSTCO REFUSED TO REPLACE THE TIRES WHEN I REPORTED THE QUALITY DEFECT IN AUGUST, 2014, JUST 59 MONTHS AFTER PURCHASE. I HAVE APPEALED THAT DECISION AND EXPECT TO FIND OUT TOMORROW IF THEY WILL MAKE GOOD ON THE DEFECTIVE TIRES. THEY CLAIM THAT ALTHOUGH THERE IS WEATHER CRACKING THAT THE TIRES ARE SAFE. I DOUBT THEY WOULD ... Read more
MICHELIN
LATITUDE TOUR
(9999) - TIRES
Oct 31, 2014
Incident date: Aug 15, 2014
TIRES WERE PURCHASED SEPT. 25, 2009 AND NOW HAVE EXTENSIVE WEATHER CRACKING. COSTCO REFUSED TO REPLACE THE TIRES WHEN I REPORTED THE QUALITY DEFECT IN AUGUST, 2014, JUST 59 MONTHS AFTER PURCHASE. I HAVE APPEALED THAT DECISION AND EXPECT TO FIND OUT TOMORROW IF THEY WILL MAKE GOOD ON THE DEFECTIVE TIRES. THEY CLAIM THAT ALTHOUGH THERE IS WEATHER CRACKING THAT THE TIRES ARE SAFE. I DOUBT THEY WOULD ... Read more
Incident date: Oct 30, 2014
DRIVING SOUTH ON IH-35 IN SAN MARCOS, TEXAS, A BLOWOUT OCCURRED IN RIGHT REAR TIRE. DRIVING CONDITIONS WERE DRY AND SUNNY. THE TIRE IS A TOYO A20, SIZE P205/55R16 89H. THE INNER TIRE WALL SEPARATED COMPLETELY FROM THE REST OF THE TIRE. DRIVER DID NOT LOSE CONTROL AND WAS ABLE TO PULL OVER. THESE TIRES WERE ORIGINAL EQUIPMENT ON VEHICLE WHEN PURCHASED FROM DEALER IN 2011. *TR
Incident date: Oct 20, 2014
MY CAR WAS RECALLED ABOUT TWO MONTHS AGO FOR A TEMPORARY REPAIR OF THE CONNECTOR TO HOLD THE SPARE TIRE. THIS RESULTED IN THE SPARE TIRE BEING PLACED IN THE BACK-SEAT AREA OF THE VAN. THIS PREVENTS ME FROM USING THE FOLD DOWN FEATURE AND FULL STORAGE AREA. ON OCTOBER 20, 2014, I CALLED THEIR 888-270-9371 NUMBER TO SEE HOW MUCH LONGER BEFORE A PERMANENT FIX WOULD BE COMPLETED. I RECEIVED A VAGUE A... Read more
Incident date: Mar 15, 2013
TL* THE CONTACT OWNS A 2013 VOLVO S60 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT, TIRE SIZE: 235/55R/1799H, AND DOT NUMBER: DOTAF8PN1H62212. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED... Read more
CONTINENTAL
CONTI PRO CONTACT
(9999) - TIRES
Oct 29, 2014
Incident date: Mar 15, 2013
TL* THE CONTACT OWNS A 2013 VOLVO S60 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT, TIRE SIZE: 235/55R/1799H, AND DOT NUMBER: DOTAF8PN1H62212. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED... Read more
Incident date: Oct 11, 2014
ON 10/11/14 WE WERE TRAVELING FROM OUR HOME IN HAVELOCK, NC TO THE CHARLOTTE AREA. WITH ABOUT 20 MINUTES INTO THE TRIP WE FELT A VIOLENT VIBRATION AND THEN THE REAR PASSENGER TIRE BLEW! MIRACULOUSLY, MY HUSBAND WAS ABLE TO PULL HIS FORD F-250 PICKUP TO THE SIDE OF THE ROAD AND THANKFULLY NO ONE WAS HURT! THE TIRE WAS FLAT WITH MUCH OF THE TREAD SEPARATED FROM THE TIRE. ALSO, SIGNIFICANT DAMAGE WAS... Read more
BF GOODRICH
LT285/75R16 126/123QTL MUD TERRAIN T/A KM2 LRERWLGO
(9999) - TIRES
Oct 29, 2014
Incident date: Oct 11, 2014
ON 10/11/14 WE WERE TRAVELING FROM OUR HOME IN HAVELOCK, NC TO THE CHARLOTTE AREA. WITH ABOUT 20 MINUTES INTO THE TRIP WE FELT A VIOLENT VIBRATION AND THEN THE REAR PASSENGER TIRE BLEW! MIRACULOUSLY, MY HUSBAND WAS ABLE TO PULL HIS FORD F-250 PICKUP TO THE SIDE OF THE ROAD AND THANKFULLY NO ONE WAS HURT! THE TIRE WAS FLAT WITH MUCH OF THE TREAD SEPARATED FROM THE TIRE. ALSO, SIGNIFICANT DAMAGE WAS... Read more
Incident date: Jul 13, 2014
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA EQUIPPED WITH HANKOOK PMX9724 TIRES, SIZE: P205/55R16. WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT ABRUPTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT GUARD. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE FOREHEAD AND FRACTURED THE RIGHT BIG TOE. THE FRONT PASSENGER SUSTAINED CUTS AND BURNS ON THE R... Read more
Crash
2 injured
Incident date: Jul 13, 2014
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA EQUIPPED WITH HANKOOK PMX9724 TIRES, SIZE: P205/55R16. WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT ABRUPTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT GUARD. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE FOREHEAD AND FRACTURED THE RIGHT BIG TOE. THE FRONT PASSENGER SUSTAINED CUTS AND BURNS ON THE R... Read more
Crash
2 injured
WEEKEND WARRIOR
CL
(2007) - TIRES
Oct 29, 2014
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2009 (NA) WEEKEND WARRIOR RV EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: 235/80R16 (NA). WHILE DRIVING APPROXIMATELY 55 MPH, THE MIDDLE DRIVER AND FRONT DRIVER SIDE TIRES BLEW OUT. THE CONTACT STATED THAT ALL THE OTHER TIRES PREVIOUSLY BLEW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS ... Read more
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2009 (NA) WEEKEND WARRIOR RV EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: 235/80R16 (NA). WHILE DRIVING APPROXIMATELY 55 MPH, THE MIDDLE DRIVER AND FRONT DRIVER SIDE TIRES BLEW OUT. THE CONTACT STATED THAT ALL THE OTHER TIRES PREVIOUSLY BLEW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS ... Read more