Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Oct 5, 2014
2014 PETERBILT 388 CAR HAULER TRAVELING AT LOW SPEED 25 AT WORK ZONE. PASSENGER SIDE TIRE BLEW. ONLY WHEEL TIRE AND COUPLE WIRES DESTROYED THIS TIME. COST MY COMPANY $1000 TOWING, NEW WHEEL $350, NEW TIRES $800... AND COUPLE THOUSAND MORE ON OTHER ITEMS. TRUCK WAS ABOUT 76000 POUNDS. FRONT AXEL WAS 11800. *TR
Incident date: Jul 7, 2014
WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. NO REIMBURSEMENT FROM PETERBILT. CALLED EVERY POSSIBLE NUMBER, BUT NO RESPONSE. THIS IS A FACTORY DEF... Read more
Incident date: Aug 20, 2014
WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES. NO REIMBURSEMENT FROM PETERBILT. CALLED EVERY POSSIBLE NUMBER, BUT NO RESPONSE. THIS IS A FACTORY DEF... Read more
VOLKSWAGEN
JETTA
(2013) - TIRES
Nov 18, 2014
Incident date: Nov 15, 2014
VEHICLE HAS FIRESTONE 205/55R16 TIRES WITH 33,865 MILES. THE REAR PASSENGER SIDE TIRE SIDEWALL SPLIT WHILE DRIVING IN A RESIDENTIAL AREA AT A LOW SPEED CAUSING A FLAT TIRE. ALL DRIVING HAS BEEN ROUTINE. THERE IS NO LEGITIMATE REASON FOR A SIDEWALL TO SPLIT AFTER ONLY 33,865 MILES ON IT UNLESS IT IS DEFECTIVE. CURRENTLY, THE TIRE CANNOT BE CHANGED BY THE OWNER BECAUSE THE MANUFACTURER HAS INSTA... Read more
VOLKSWAGEN
GTI
(2010) - TIRES
Nov 18, 2014
Incident date: Oct 22, 2014
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN GTI. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND FORCED THE VEHICLE TO VEER TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO THE RETAINER WALL. THE FRONT DRIVER SIDE AIR BAG DEPLOYED, BUT THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE ... Read more
Crash
Incident date: Nov 18, 2014
MY DAUGHTER WAS OFF TO SCHOOL, PROBABLY GOING 50 MPH WHEN THE SIDEWALL OF HER BRIDGESTONE TURANZA EL 400 TIRE BLEW OUT. WE BOUGHT THIS CAR NEW AND IT HAD ONLY 5300 MILES ON HER 2013 SCION XD. LOOKING OVER AT OTHER COMPLAINTS THAT BRIDGESTONE HAS SIMILAR PROBLEMS ON OTHER TIRES. HAVE THERE BEEN ANY OTHER COMPLAINTS ON THESE TIRES? IT SEEMS THIS SHOULD NOT HAPPEN AT ANY MILEAGE OF TIRE MUCH LESS... Read more
BRIDGESTONE
TURANZA EL 400
(9999) - TIRES
Nov 18, 2014
Incident date: Nov 18, 2014
MY DAUGHTER WAS OFF TO SCHOOL, PROBABLY GOING 50 MPH WHEN THE SIDEWALL OF HER BRIDGESTONE TURANZA EL 400 TIRE BLEW OUT. WE BOUGHT THIS CAR NEW AND IT HAD ONLY 5300 MILES ON HER 2013 SCION XD. LOOKING OVER AT OTHER COMPLAINTS THAT BRIDGESTONE HAS SIMILAR PROBLEMS ON OTHER TIRES. HAVE THERE BEEN ANY OTHER COMPLAINTS ON THESE TIRES? IT SEEMS THIS SHOULD NOT HAPPEN AT ANY MILEAGE OF TIRE MUCH LESS... Read more
Incident date: Nov 9, 2014
I PURCHASED A 2005 CHRYSLER 300 IN 2012. THE CAR CAME WITH 4 COOPER TIRES, CS4-265R17. IN NOVEMBER OF 2014 I NOTICED A WOBBLE WHEN DRIVING THE CAR. SO I TOOK THE CAR TO BE SERVICED (BALANCE/ROTATION/ALIGNMENT). AFTER ALL THIS WORK THE CAR STILL WOBBLED. SO MECHANIC TOOK OFF EACH TIRE TO INVESTIGATE. WHICH HE CAME TO THE CONCLUSION THAT THE BANDS IN THE TIRE HAVE SEPARATED. I PURCHASED A NEW TIRE B... Read more
Incident date: Nov 9, 2014
I PURCHASED A 2005 CHRYSLER 300 IN 2012. THE CAR CAME WITH 4 COOPER TIRES, CS4-265R17. IN NOVEMBER OF 2014 I NOTICED A WOBBLE WHEN DRIVING THE CAR. SO I TOOK THE CAR TO BE SERVICED (BALANCE/ROTATION/ALIGNMENT). AFTER ALL THIS WORK THE CAR STILL WOBBLED. SO MECHANIC TOOK OFF EACH TIRE TO INVESTIGATE. WHICH HE CAME TO THE CONCLUSION THAT THE BANDS IN THE TIRE HAVE SEPARATED. I PURCHASED A NEW TIRE B... Read more
Incident date: Sep 3, 2014
I WROTE A LETTER TO FORD MOTOR COMPANY REGARDING THE OPTIMO H426 TIRE MANUFACTURED BY HANKOOK ON MY NEW 2014 FORD FIESTA THAT WAS PURCHASED IN JANUARY 2014. I FELT THAT IT SHOULD HAVE BEEN UNDER WARRANTY SINCE THE BUBBLE WAS LOCATED ON THE SIDE WALL OF THE TIRE AND NOT ON THE TREAD. I RECEIVED A RESPONSE THAT WAS UNSATISFACTORY AND THEY WOULDN'T REIMBURSE ME FOR THE COST OF A NEW REPLACEMENT TIR... Read more
Incident date: Nov 26, 2013
I NOTICED MY TIRES HAD BEEN EXTREMELY WORN, VIRTUALLY NO TREAD LEFT FOR ONLY HAVING THE CAR FOR 6 MONTHS. I BEGAN NOTICING THAT DRIVING WAS MUCH MORE DIFFICULT THAN EXPECTED IN RAIN AND SNOW, UNTIL I REALIZED MY TIRES WEREN'T IN LINE LIKE THEY WERE SUPPOSED TO. ONCE I BROUGHT IT TO THE DEALERSHIP THEY HAD REALIZED THAT MY CAMBER BOLTS WEREN'T PROPERLY TIGHTEN WHICH CAUSED MY TIRES TO BECOME OUT OF... Read more
TOYOTA
HIGHLANDER
(2014) - TIRES
Nov 17, 2014
Incident date: Aug 8, 2014
I PURCHASED THE ABOVE IN JULY 12, 2014. THIS VEHICLE HAS MICHELIN LATITUDE TOUR TIRES. THIS VEHICLE HYDROPLANES VERY BAD. I AM TELLING YOU FROM THE BOTTOM OF MY HEART IF THIS IS NOT CORRECTED, LIVES WILL BE LOST. YOU COULD FEEL THE VEHICLE FLOATING. IT SCARED ME TO DEATH, EVERYTHING WAS OUT OF MY CONTROL, AND I WAS GOING SLOW. I HAD A PASSENGER WITH ME. MY VEHICLE IS NOT THE ONLY ONE THIS H... Read more
Incident date: Nov 8, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS TIRES, SIZE: P225/55R17. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT END OF THE VEHICLE STARTED TO SHAKE. THE CONTACT DISCOVERED A BULGE IN THE FRONT DRIVER SIDE TIRE. THE DEALER STATED THAT THE FAILURE OCCURRED AS A RESULT OF HITTING A POTHOLE. THE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR... Read more
Incident date: Nov 8, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS TIRES, SIZE: P225/55R17. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT END OF THE VEHICLE STARTED TO SHAKE. THE CONTACT DISCOVERED A BULGE IN THE FRONT DRIVER SIDE TIRE. THE DEALER STATED THAT THE FAILURE OCCURRED AS A RESULT OF HITTING A POTHOLE. THE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR... Read more
Incident date: Sep 10, 2014
4 BRAND NEW TRUCKS PETERBILT AND WESTERN STAR WITH MICHELIN TIRES 295/60/R22.5 AND 275/70/22.5. FRONT TIRES BLEW UP WITH SEVERE DAMAGE TO FRONT END. *TR
Crash
Incident date: Sep 10, 2014
4 BRAND NEW TRUCKS PETERBILT AND WESTERN STAR WITH MICHELIN TIRES 295/60/R22.5 AND 275/70/22.5. FRONT TIRES BLEW UP WITH SEVERE DAMAGE TO FRONT END. *TR
Crash
WESTERN STAR
4900
(2014) - TIRES
Nov 17, 2014
Incident date: Sep 14, 2014
2014 WESTERN STAR 4900 CAR HAULER, JUST REPLACED 2 STEER TIRES TO 2014 MICHELIN XZA 275/70/R22.5 18 PLY. TIRE HAD LESS THEN 30,000 MILES AND PASSENGER SIDE BLOW OUT. FRONT DESTROYED. TRUCK WAS FULLY LOADED WITH ABOUT 75000 POUNDS. DRIVER LOST CONTROL AND TRAVELED FROM LEFT LANE TO SHOULDER. CAME TO STOP ON THE SHOULDER. INSURANCE PAID ALMOST $30,000. *TR
Crash
Incident date: Sep 14, 2014
2014 WESTERN STAR 4900 CAR HAULER, JUST REPLACED 2 STEER TIRES TO 2014 MICHELIN XZA 275/70/R22.5 18 PLY. TIRE HAD LESS THEN 30,000 MILES AND PASSENGER SIDE BLOW OUT. FRONT DESTROYED. TRUCK WAS FULLY LOADED WITH ABOUT 75000 POUNDS. DRIVER LOST CONTROL AND TRAVELED FROM LEFT LANE TO SHOULDER. CAME TO STOP ON THE SHOULDER. INSURANCE PAID ALMOST $30,000. *TR
Crash
Incident date: Nov 15, 2014
1. VEHICLE (FORD 250) NORTHBOUND ON I-5, TOWING AN EMPTY 16-FOOT TRAILER 2. CATASTROPHIC TIRE DETREAD OF LEFT REAR TRUCK TIRE (BFGOODRICH COMMERCIAL T/A LT 265/70R17 LRE M+S). 3. ALL TIRES TO BE REPLACED AND BODY SHOP WORK TO REPAIR VEHICLE DAMAGE. *TR
BFGOODRICH
LT265/70R17 121/118Q TL COMMERCIAL T/A A/S LRE GO
(9999) - TIRES
Nov 16, 2014
Incident date: Nov 15, 2014
1. VEHICLE (FORD 250) NORTHBOUND ON I-5, TOWING AN EMPTY 16-FOOT TRAILER 2. CATASTROPHIC TIRE DETREAD OF LEFT REAR TRUCK TIRE (BFGOODRICH COMMERCIAL T/A LT 265/70R17 LRE M+S). 3. ALL TIRES TO BE REPLACED AND BODY SHOP WORK TO REPAIR VEHICLE DAMAGE. *TR
Incident date: Oct 18, 2014
I OWN A NEW NISSAN FRONTIER SV 2013. WITH ONLY 25,000 MILES ON THE VEHICLE I WAS TRAVELING DOWN THE HIGHWAY THEN WITH A VERY SHORT NOTICE THE VEHICLE STARTED A RIGHT HARD TURN, THEN THE LOW TIRE PRESSURE LIGHT CAME ON. I PULLED WITHIN A MINUTE TO THE SHOULDER OF THE ROAD GOT OUT OF THE VEHICLE SMELLED BURNING RUBBER AND FLAT TIRE. MIND YOU THESE TIRES HAVE BEEN ROTATED NO VISIBLE FOREIGN OBJECT ... Read more
B.F.GOODRICH
T/A RADIAL TIRE
(9999) - TIRES
Nov 16, 2014
Incident date: Oct 18, 2014
I OWN A NEW NISSAN FRONTIER SV 2013. WITH ONLY 25,000 MILES ON THE VEHICLE I WAS TRAVELING DOWN THE HIGHWAY THEN WITH A VERY SHORT NOTICE THE VEHICLE STARTED A RIGHT HARD TURN, THEN THE LOW TIRE PRESSURE LIGHT CAME ON. I PULLED WITHIN A MINUTE TO THE SHOULDER OF THE ROAD GOT OUT OF THE VEHICLE SMELLED BURNING RUBBER AND FLAT TIRE. MIND YOU THESE TIRES HAVE BEEN ROTATED NO VISIBLE FOREIGN OBJECT ... Read more
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2000 NISSAN MAXIMA EQUIPPED WITH COOPER ARTIC CLAW-VANDERBILT TIRES, SIZE: 215/55/R16. WHILE DRIVING 55 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE V... Read more
COOPER
ARTIC CLAW - VANDERBILT
(9999) - TIRES
Nov 14, 2014
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2000 NISSAN MAXIMA EQUIPPED WITH COOPER ARTIC CLAW-VANDERBILT TIRES, SIZE: 215/55/R16. WHILE DRIVING 55 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE V... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2011 FORD ESCAPE EQUIPPED WITH MICHELIN CROSS TERRAIN F4290R TIRES, SIZE P225/65/R17 (NA). THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. ALSO, THE TIRE PRESSURE WAS LOW AT ALL TIMES. THE TIRES WERE TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH... Read more
MICHELIN
CROSS TERRAIN
(9999) - TIRES
Nov 14, 2014
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2011 FORD ESCAPE EQUIPPED WITH MICHELIN CROSS TERRAIN F4290R TIRES, SIZE P225/65/R17 (NA). THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. ALSO, THE TIRE PRESSURE WAS LOW AT ALL TIMES. THE TIRES WERE TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH... Read more
Incident date: Oct 30, 2014
TL* THE CONTACT OWNS A 2010 HYUNDAI ACCENT EQUIPPED WITH GRAND PRIX TOUR PS TIRES, SIZE P175/70/R14 (NA). THE CONTACT STATED THAT THE TIRES WERE WEARING OUT PREMATURELY. THE TIRES WERE REPLACED BY THE DEALER THREE TIMES WITHIN ONE YEAR. ALSO, THE CONTACT STATED THAT THE STEERING WHEEL STARTED TO SHAKE WHILE DRIVING 60 MPH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE W... Read more
GRAND PRIX
H7815LT
(9999) - TIRES
Nov 14, 2014
Incident date: Oct 30, 2014
TL* THE CONTACT OWNS A 2010 HYUNDAI ACCENT EQUIPPED WITH GRAND PRIX TOUR PS TIRES, SIZE P175/70/R14 (NA). THE CONTACT STATED THAT THE TIRES WERE WEARING OUT PREMATURELY. THE TIRES WERE REPLACED BY THE DEALER THREE TIMES WITHIN ONE YEAR. ALSO, THE CONTACT STATED THAT THE STEERING WHEEL STARTED TO SHAKE WHILE DRIVING 60 MPH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE W... Read more
Incident date: Sep 17, 2014
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE ISSUES. *SMD THE CONSUMER STATED HE HIT A POTHOLE, AND A SHORT DISTANCE LATER, A MESSAGE ON THE DASHBOARD, READ THE TIRE WAS UNDER INFLATED. WITHIN MINUTES, HE HAD TO PULL OVER, BECAUSE THE PASSENGER REAR TIRE WAS FLAT. THE CONSUMER DISCOVERED NOT ONLY DID HE HIT A POTHOLE, BUT THERE WAS PIECE OF METAL THAT MADE IT IMPOSSIBLE TO PL... Read more
Incident date: Nov 12, 2014
THE RUN FLAT TIRE SIDEWALL FAILED AFTER DRIVING OVER A VERY SMALL POT HOLE. THIS IS THE NINTH (9TH) TIRE TO BE REPLACED IN LESS THAN 14 MONTHS. 8 OF THE 9 WERE GOODYEAR EAGLE LS-2. BMW REFUSED TO TAKE RESPONSIBILITY FOR THIS DEFECTIVE CAR. THEY BLAMED THE GOODYEAR TIRE. I CHANGED THE ENTIRE SET OF TIRES TO BRIDGESTONE DRIVEGUARD AND A LITTLE OVER 600 MILES LATER ANOTHER TIRE FAILED. TWO OF ... Read more
VOLKSWAGEN
JETTA
(2011) - TIRES
Nov 13, 2014
Incident date: Nov 13, 2014
EXTREME CRACKING OF TIRE SIDEWALL, ADJACENT TO THE BEAD AREA OF HANKOOK OPTIMO H725A. SIZE: 205/55R16 91H. DOT 1 GRP DY H 0211 THIS TIRE WAS ORIGINAL EQUIPMENT ON A NEW 2011 VW JETTA SPORTWAGON TDI. IT HAD NEVER BEEN TAKEN OFF THE RIM AND WAS USED DURING NON-WINTER MONTHS ONLY, WITH APPROXIMATELY 35,000 MILES OF USE. THE DEFECT IS ON THE INNER SIDEWALL AND WAS DISCOVERED WHEN THE WINTER WHEELS/T... Read more
HANKOOK
OPTIMO H725A
(9999) - TIRES
Nov 13, 2014
Incident date: Nov 13, 2014
EXTREME CRACKING OF TIRE SIDEWALL, ADJACENT TO THE BEAD AREA OF HANKOOK OPTIMO H725A. SIZE: 205/55R16 91H. DOT 1 GRP DY H 0211 THIS TIRE WAS ORIGINAL EQUIPMENT ON A NEW 2011 VW JETTA SPORTWAGON TDI. IT HAD NEVER BEEN TAKEN OFF THE RIM AND WAS USED DURING NON-WINTER MONTHS ONLY, WITH APPROXIMATELY 35,000 MILES OF USE. THE DEFECT IS ON THE INNER SIDEWALL AND WAS DISCOVERED WHEN THE WINTER WHEELS/T... Read more
Incident date: Nov 13, 2014
LAST OCT. I NOTICED MY TIRES ON THE REAR OF MY CAR WERE BALD .I TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT THEY WOULD NOT DO ANYTHING WITH IT . SO I TALKED TO THE OWNER HE AGREED TO REPLACE THEM. THEY CHECKED THE ALIGNMENT SAID NOTHING WAS WRONG. PUT NEW TIRES ON ,NOW ONE YEAR LATER TIRES ARE BALD AGAIN. DEALER SAID THEY WOULD NOT DO ANYTHING FOR ME . HYUNDAI SAID THEY WILL NOT DO ANYTHING. ... Read more
Incident date: Nov 13, 2014
ALL FOUR TIRES HAVE CRACKS IN THE SIDEWALL, PARALLEL TO THE RIM, CONSISTENT WITH PENDING TREAD SEPARATION FAILURE. TIRES WERE KEPT PROPERLY INFLATED AND ROTATED EVERY 7500 MILES. THEY WERE WELL CARED FOR AND SHOULD HAVE LASTED ANOTHER YEAR OR SO. THE DAMAGE DID NOT LEAD TO A CRASH DUE TO CAREFUL INSPECTION, BUT COULD HAVE EASILY GONE UNDETECTED. ALL TIRES WILL BE REPLACED IMMEDIATELY. *TR
DUNLOP
SP SPORT SIGNATURE
(9999) - TIRES
Nov 13, 2014
Incident date: Nov 13, 2014
ALL FOUR TIRES HAVE CRACKS IN THE SIDEWALL, PARALLEL TO THE RIM, CONSISTENT WITH PENDING TREAD SEPARATION FAILURE. TIRES WERE KEPT PROPERLY INFLATED AND ROTATED EVERY 7500 MILES. THEY WERE WELL CARED FOR AND SHOULD HAVE LASTED ANOTHER YEAR OR SO. THE DAMAGE DID NOT LEAD TO A CRASH DUE TO CAREFUL INSPECTION, BUT COULD HAVE EASILY GONE UNDETECTED. ALL TIRES WILL BE REPLACED IMMEDIATELY. *TR
Incident date: Oct 19, 2014
SUBMISSION FROM RE NHTSA SAFETY COMPLAINT ON KIA SOUL 2013 *TGW THE CONSUMER STATED WHILE DRIVING, THE RIGHT FRONT PASSENGER TIRE WENT FLAT. THE WHEEL AND RIM WERE BENT. THE DEALER STATED, THE CONSUMER MUST HAVE HIT SOMETHING IN THE ROAD. HOWEVER, THE CONSUMER DISPUTED THAT NOTION, STATING THERE WAS A RECALL ON CADENZA WHEELS, AS THEY WERE PRONE TO CRACKING, IF A POTHOLE WAS HIT. *JB
Incident date: Apr 19, 2010
1997 FORD ECONOLINE. CONSUMER WRITES IN REGARDS TO TIRE ISSUES AND REPAIR REIMBURSEMENT.* LD THE CONSUMER DISCOVERED THE TIRES ON HER VEHICLE WERE RECALLED. HOWEVER, SHE WAS NEVER NOTIFIED. RECALL #12T007000. *JB
CHAPARRAL
CHAPARRAL AP
(9999) - TIRES
Nov 12, 2014
Incident date: Apr 19, 2010
1997 FORD ECONOLINE. CONSUMER WRITES IN REGARDS TO TIRE ISSUES AND REPAIR REIMBURSEMENT.* LD THE CONSUMER DISCOVERED THE TIRES ON HER VEHICLE WERE RECALLED. HOWEVER, SHE WAS NEVER NOTIFIED. RECALL #12T007000. *JB
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500 EQUIPPED WITH GOOD YEAR WRANGLER TIRES, SIZE P275/60/R20. THE CONTACT STATED THAT THE SIDE WALLS ON THE FRONT TIRES WERE TOO THIN AND WERE MANUFACTURED TO SIT TOO CLOSE TO THE GROUND. THE CONTACT MENTIONED THAT DUE TO THE DESIGN OF THE SIDEWALL, THE FRONT DRIVER AND PASSENGER SIDE TIRES BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE NO DIAGNOSTIC WA... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500 EQUIPPED WITH GOOD YEAR WRANGLER TIRES, SIZE P275/60/R20. THE CONTACT STATED THAT THE SIDE WALLS ON THE FRONT TIRES WERE TOO THIN AND WERE MANUFACTURED TO SIT TOO CLOSE TO THE GROUND. THE CONTACT MENTIONED THAT DUE TO THE DESIGN OF THE SIDEWALL, THE FRONT DRIVER AND PASSENGER SIDE TIRES BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE NO DIAGNOSTIC WA... Read more
Incident date: Jun 15, 2014
WE WERE SOLD A BRAND NEW 2008 MUSTANG GT500KR (SHELBY) JUNE 15, 2014. THIS CAR WAS KEPT AT THE DEALERSHIP IN THE SHOW ROOM AND NEVER SOLD UNTIL NOW. WE WERE CHARGED A $7 TIRE FEE AT THE TIME OF SALE BUT A FEW WEEKS LATER IT WAS REFUNDED TO US WITH NO EXPLANATION. WE RECENTLY TOOK THE CAR INTO A DIFFERENT DEALERSHIP FOR A SHIFTING ISSUE WHEN THE TECHNICIAN AND SERVICE ADVISOR TOLD US THE RUBBER O... Read more
GMC
SIERRA 3500
(2005) - TIRES
Nov 11, 2014
Incident date: Nov 7, 2014
GOING SOUTH ON I77, CRUISE SET ON 70 MPH, NOTICED SLIGHT VIBRATION AND CONTINUED ABOUT 4 MILES WHEN THE LEFT REAR TIRE BLEW OUT. TAPED THE BRAKE, GOT OFF ON BURM ASAP AND TURNED ON HAZARD LIGHTS. HAD TO CONTINUE FOR ANOTHER MILE OR SO I COULD CLEAR THE INTERSTATE. HAD TO HAVE ROAD SIDE ASSISTANCE TO CHANGE THE TIRE. MICHELIN REFUSED TO WARRANTY THIS TIRE AND IT HAD ONLY BEEN ON MY TRUCK FOR 4 MON... Read more
Incident date: Nov 7, 2014
GOING SOUTH ON I77, CRUISE SET ON 70 MPH, NOTICED SLIGHT VIBRATION AND CONTINUED ABOUT 4 MILES WHEN THE LEFT REAR TIRE BLEW OUT. TAPED THE BRAKE, GOT OFF ON BURM ASAP AND TURNED ON HAZARD LIGHTS. HAD TO CONTINUE FOR ANOTHER MILE OR SO I COULD CLEAR THE INTERSTATE. HAD TO HAVE ROAD SIDE ASSISTANCE TO CHANGE THE TIRE. MICHELIN REFUSED TO WARRANTY THIS TIRE AND IT HAD ONLY BEEN ON MY TRUCK FOR 4 MON... Read more
Incident date: Nov 11, 2014
TPM(TIRE PRESSURE MONITOR) LIGHT INDICATING LOW PRESSURE WHEN THERE IS NO ERROR. DEALER (SAN MARCO,TEXAS) CLAIMS THE ISSUE IS DUE TO CELL PHONE CHARGER INTERFERENCE WITH TPM SYSTEM. DEALER CLAIMS HONDA IS AWARE OF THE ISSUE AND SENT OUT A SERVICE BULLETIN TO LIMIT THE CELL PHONE CHARGER TO LESS THAN TWENTY MINUTES TO PREVENT THE TPM FAULT CODE AND DASH LIGHT FROM BEING SET. IN MY PROFESSIONAL O... Read more
Incident date: Nov 27, 2013
THE LOSS OF AIR PRESSURE IS CREATING A POSSIBLE CONTROL ISSUE IF IT FAILS AT HIGHER SPEEDS. IT DEFLATES AT NIGHT WHEN NOT IN USE BUT IF IT OCCURS WHILE DRIVING THEN IS THE QUESTION OF SAFETY. *TR
Incident date: Nov 8, 2014
TL* THE CONTACT OWNS A 2004 FORD FREE STAR EQUIPPED WITH FIRESTONE BRIDGESTONE FR380 TIRES, TIRE SIZE: P225/60/R16. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR OF THE VEHICLE BEGAN VIBRATING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD HAD SEPARATED FROM THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR PRIVATE MECHANIC. THE VEHICLE WAS DRIVEN HOME AND THE TIRES... Read more
Incident date: Nov 8, 2014
TL* THE CONTACT OWNS A 2004 FORD FREE STAR EQUIPPED WITH FIRESTONE BRIDGESTONE FR380 TIRES, TIRE SIZE: P225/60/R16. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR OF THE VEHICLE BEGAN VIBRATING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD HAD SEPARATED FROM THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR PRIVATE MECHANIC. THE VEHICLE WAS DRIVEN HOME AND THE TIRES... Read more
JAYCO FIFTH WHEEL
EAGLE
(2010) - TIRES
Nov 10, 2014
Incident date: Nov 6, 2014
STOPPED AT REST STOP ON I-4 CHECKED TIRES EVERYTHING OK. TRAVELED 18 MILES TO I-75 HEADED SOUTH ABOUT 10 MILES WHEN SOMEONE PULLED UP NEXT TO US AND POINTED BACK AT OUR FIFTH WHEEL AND SAID TIRE. PULLED OVER AND TIRE WAS LOW. A ROAD RANGER STOPPED AND TRIED TO PUT AIR IN TIRE AND WE HEARD AIR COMING OUT OF TIRE, SAW TIRE TREAD SEPARATION. SECOND TIRE FROM THIS GROUP TO SEPARATE. NHTSA ID # 1062511... Read more
Incident date: Nov 6, 2014
STOPPED AT REST STOP ON I-4 CHECKED TIRES EVERYTHING OK. TRAVELED 18 MILES TO I-75 HEADED SOUTH ABOUT 10 MILES WHEN SOMEONE PULLED UP NEXT TO US AND POINTED BACK AT OUR FIFTH WHEEL AND SAID TIRE. PULLED OVER AND TIRE WAS LOW. A ROAD RANGER STOPPED AND TRIED TO PUT AIR IN TIRE AND WE HEARD AIR COMING OUT OF TIRE, SAW TIRE TREAD SEPARATION. SECOND TIRE FROM THIS GROUP TO SEPARATE. NHTSA ID # 1062511... Read more
REV AMBULANCE
DODGE SPRINTER 2500
(2008) - TIRES
Nov 10, 2014
Incident date: Oct 8, 2014
RECALLED TIRE, BF GOODRICH COMMERCIAL T/A LT245/75R16, DELAMINATED WHILE I WAS DRIVING 60 MPH ON A GOOD SURFACE, WELL MAINTAINED ROAD. LUCKILY I MAINTAINED CONTROL AND STOPPED ON A WIDE PAVED SHOULDER. THE DOT NUMBER WAS BE11JD115111. I WAS NEVER INFORMED IN ANY MANNER OF THIS RECALL FROM EITHER THE TIRE MANUFACTURER OR MY LOCAL DEALER. BOTH COULD HAVE EASILY INFORMED ME, BUT DID NOT. WHY? MY NAM... Read more