Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Nov 25, 2014
I PURCHASED A NEW HONDA CIVIC 2013 IN JULY 2014. THE CAR CAME WITH CONTINENTAL CONTIPRO CONTACT TIRES SIZE 205/55 R16 89H. FROM THE BEGINNING THE TIRES CAUSED A GREAT DEAL OF NOISE. ON SOME ROADS THE NOISE IS SO LOUD, THERE IS A POTENTIAL FAILURE TO HEAR EMERGENCY VEHICLES. IN ADDITION, WITH EVEN THE MILDEST ROAD DEFECT THERE IS RUMBLING AND OFTEN A LOUD BOOMING. I TOOK THE CAR IN TO REPORT ... Read more
CONTINENTAL
CONTI PRO CONTACT
(9999) - TIRES
Dec 16, 2014
Incident date: Nov 25, 2014
I PURCHASED A NEW HONDA CIVIC 2013 IN JULY 2014. THE CAR CAME WITH CONTINENTAL CONTIPRO CONTACT TIRES SIZE 205/55 R16 89H. FROM THE BEGINNING THE TIRES CAUSED A GREAT DEAL OF NOISE. ON SOME ROADS THE NOISE IS SO LOUD, THERE IS A POTENTIAL FAILURE TO HEAR EMERGENCY VEHICLES. IN ADDITION, WITH EVEN THE MILDEST ROAD DEFECT THERE IS RUMBLING AND OFTEN A LOUD BOOMING. I TOOK THE CAR IN TO REPORT ... Read more
JEEP
GRAND CHEROKEE
(2006) - TIRES
Dec 16, 2014
Incident date: Oct 15, 2010
I BOUGHT A 2006 JEEP GRAND CHEROKEE 4X4 LIMITED EDITION. I BOUGHT 4 NEW TIRES THE DAY OF THE PURCHASE. THE TPMS-TIRE PRESSURE MONITORING SYSTEM BEGAN FAILING A SHORT TIME THEREAFTER. THE LIGHT IN THE DASHBOARD FLASHED TELLING ME MY TIRE PRESSURE WAS LOW ON VARIOUS TIRES. MY WIFE WAS THE SOLE DRIVER OF THE JEEP AND SHE WAS CONSTANTLY CALLING TELLING ME A TIRE WAS FLAT. SHE WORKED EVENING HOURS. I T... Read more
Incident date: Nov 7, 2014
A CHUNK OF APPROXIMATELY 2-3" BLEW OUT OF THE SIDEWALL OF THE REAR PASSENGER TIRE. MY DAUGHTER WAS DRIVING, AND SHE LOST CONTROL AFTER THE TIRE BLEW AND HIT A TREE HEAD ON AT 45 MPH. THE VEHICLE WAS TOTALED AND MY DAUGHTER HAS MULTIPLE INJURIES, INCLUDING A FRACTURED KNEECAP, SPRAINED JAW, DISC PROTRUSIONS AT C6/C7 AND L5/S1. SHE IS HAVING HEADACHES AND FACIAL PAIN AND A BRAIN MRI WAS PERFORMED... Read more
Crash
1 injured
Incident date: Dec 12, 2014
WE PURCHASED A NEW TOYOTA PRIUS THAT CAME WITH YOKOHAMA ALL SEASON RADIALS. BECAUSE THE TIRE LIGHT CAME ON, I CHECKED THE AIR PRESSURE IN THE TIRES AND SET THEM TO THE PSI AS RECOMMENDED AT ABOUT 1000 MILES. THERE WAS A MINOR IMBALANCE OF 3-4 PSI IN SOME TIRES, BUT NO SERIOUS UNDER INFLATION. WE NOTICED SOME MINOR ROAD NOISE AND VIBRATION. WE HAD A MECHANIC INSTALL MUD FLAPS AND INSPECT THE TI... Read more
Incident date: Aug 28, 2014
AS WE TRAVELED FROM INDIANA TO WISCONSIN WE EXPERIENCED TWO SEPARATE TIRE BLOW OUTS. THE FIRST WAS ON I 65 IN INDIANA THE SECOND WAS ON I 90 IN WISCONSIN. WE WERE TRAVELING AT 70 MPH THE POSTED SPEED LIMIT AT BOTH OCCASIONS. *TR
B.F.GOODRICH
TOURING
(9999) - TIRES
Dec 15, 2014
Incident date: Aug 28, 2014
AS WE TRAVELED FROM INDIANA TO WISCONSIN WE EXPERIENCED TWO SEPARATE TIRE BLOW OUTS. THE FIRST WAS ON I 65 IN INDIANA THE SECOND WAS ON I 90 IN WISCONSIN. WE WERE TRAVELING AT 70 MPH THE POSTED SPEED LIMIT AT BOTH OCCASIONS. *TR
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2013 KTM 990 SMT (NA) MOTORCYCLE EQUIPPED WITH TWO CONTINENTAL CONTISPORTATTACK TL TIRES, SIZE 120/70ZR17 M/C (58W). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14T009000 (TIRES). AFTER CONTACTING THE MANUFACTURER ON SEVERAL OCCASIONS, THE CONTACT WAS MADE AWARE THAT THE REPLACEMENT TIRES WOULD BE SHIPPED ON THE WEEK OF DECEMBER 8TH. AFTER NOT RECEIVING T... Read more
CONTINENTAL
CONTISPORTATTACK TL
(9999) - TIRES
Dec 15, 2014
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2013 KTM 990 SMT (NA) MOTORCYCLE EQUIPPED WITH TWO CONTINENTAL CONTISPORTATTACK TL TIRES, SIZE 120/70ZR17 M/C (58W). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14T009000 (TIRES). AFTER CONTACTING THE MANUFACTURER ON SEVERAL OCCASIONS, THE CONTACT WAS MADE AWARE THAT THE REPLACEMENT TIRES WOULD BE SHIPPED ON THE WEEK OF DECEMBER 8TH. AFTER NOT RECEIVING T... Read more
Incident date: Dec 3, 2014
DRIVING ON 35E GOING SOUTH TO EXIT 94 EAST ON THE FAR LEFT LANE AND I HIT A LARGE POTHOLE THAT POPPED THE FRONT PASSENGER TIRE. THERE WAS A TRUCK WITH A FLAT TIRE ON THE FAR LEFT LANE DURING THIS TIME DUE TO SAME POTHOLE. *TR
Incident date: Nov 21, 2014
A POWER KING TOWMAX TIRE HAD A BLOWOUT WITH ONLY ABOUT 3000 MILES ON IT ON OUR 2014 HEARTLAND CYCLONE TRAILER. I WAS TOLD BY THE MANAGER AT BIG O TIRES THAT THESE TIRES ARE JUNK AND THAT THEY WILL ALL EVENTUALLY HAVE A BLOWOUT. HE ALSO SAID IF WE WERE LUCKY IT WOULDN'T DESTROY OUR TRAILER OR WORST! NOW I HAVE READ BLOGS ON QUITE A FEW WEBSITES AND IT APPEARS TO BE A POTENTIALLY DANGEROUS IF NOT ... Read more
Incident date: Oct 10, 2014
3/13 I BOUGHT A SET OF FEDERAL COURAGIA MT 35X12.50X20 TIRES AND 10 MONTHS LATER THE STEEL BELTS SEPARATED CAUSING TIRE FAILURE. 2/14 I BOUGHT ANOTHER SET OF THE SAME TIRES AND THEY SEPARATED AFTER 8 MONTHS. DOT4113 IS THE SERIAL NUMBER OF THE SECOND SET OF TIRES. I DO NOT HAVE THE SERIAL NUMBER FOR THE FIRST SET. I WOULD NOT RECOMMEND THESE TIRES TO ANYONE AND WHAT DO I HAVE TO DO TO GET COMPENSA... Read more
FEDERAL
COURAGIA A/T
(9999) - TIRES
Dec 13, 2014
Incident date: Oct 10, 2014
3/13 I BOUGHT A SET OF FEDERAL COURAGIA MT 35X12.50X20 TIRES AND 10 MONTHS LATER THE STEEL BELTS SEPARATED CAUSING TIRE FAILURE. 2/14 I BOUGHT ANOTHER SET OF THE SAME TIRES AND THEY SEPARATED AFTER 8 MONTHS. DOT4113 IS THE SERIAL NUMBER OF THE SECOND SET OF TIRES. I DO NOT HAVE THE SERIAL NUMBER FOR THE FIRST SET. I WOULD NOT RECOMMEND THESE TIRES TO ANYONE AND WHAT DO I HAVE TO DO TO GET COMPENSA... Read more
Incident date: Dec 13, 2014
I HAVE 4 BRIDGESTONE INSIGNIA TIRES. NOT SURE OF MILEAGE BUT I WILL GO BACK TO THE DEALER ON MONDAY TO CONFIRM, HOWEVER I WILL GUESS ABOUT 25K TO 35K. THE TREAD LOOKS VERY GOOD. I HAVE STEEL WIRES COMING OUT OF THE SIDEWALL. THERE ARE ABOUT A DOZENS WIRES BETWEEN 2" AND 8" HANGING OUT. I NOTICED IT BECAUSE YOU CAN HEAR THE WIRES SLAPPING THE FENDER AND TIRE WELL AS ROTATION OCCURS. I HOPE THE FACT... Read more
BRIDGESTONE
INSIGNIA SE200
(9999) - TIRES
Dec 13, 2014
Incident date: Dec 13, 2014
I HAVE 4 BRIDGESTONE INSIGNIA TIRES. NOT SURE OF MILEAGE BUT I WILL GO BACK TO THE DEALER ON MONDAY TO CONFIRM, HOWEVER I WILL GUESS ABOUT 25K TO 35K. THE TREAD LOOKS VERY GOOD. I HAVE STEEL WIRES COMING OUT OF THE SIDEWALL. THERE ARE ABOUT A DOZENS WIRES BETWEEN 2" AND 8" HANGING OUT. I NOTICED IT BECAUSE YOU CAN HEAR THE WIRES SLAPPING THE FENDER AND TIRE WELL AS ROTATION OCCURS. I HOPE THE FACT... Read more
Incident date: Oct 14, 2014
TL* THE CONTACT OWNS 2013 NISSAN NV200. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS CUPPING FROM PREMATURE WEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT AN ALIGNMENT NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED. HOWEVER, THE PROBLEM RECURRED 3 TIMES. THE MANUFACTURER HAD BEEN NOTIFIED. THE FAILURE MILEAGE WAS 28,686.
Incident date: Dec 11, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE... Read more
Incident date: Dec 10, 2014
TL* THE CONTACT OWNS A 2003 HONDA ACCORD EQUIPPED WITH WINRUN R380 TIRES (NA), SIZE: 215/60R16 (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRES SHOOK AND VIBRATED. THE CONTACT DISCOVERED THAT BOTH FRONT TIRES WERE WORN DOWN TO THE THREADS. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 199,100 AND THE TIRE FAILURE MILEAGE W... Read more
WINSTON
WIN WINNER AT
(9999) - TIRES
Dec 11, 2014
Incident date: Dec 10, 2014
TL* THE CONTACT OWNS A 2003 HONDA ACCORD EQUIPPED WITH WINRUN R380 TIRES (NA), SIZE: 215/60R16 (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRES SHOOK AND VIBRATED. THE CONTACT DISCOVERED THAT BOTH FRONT TIRES WERE WORN DOWN TO THE THREADS. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 199,100 AND THE TIRE FAILURE MILEAGE W... Read more
Incident date: Dec 9, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE: 235 R70/16 (NA). WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 35,000. THE CONSUMER STATED WHEN THE TIRE BLEW OUT, IT CAUSED HIM TO ... Read more
MICHELIN
CROSS TERRAIN
(9999) - TIRES
Dec 11, 2014
Incident date: Dec 9, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE: 235 R70/16 (NA). WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 35,000. THE CONSUMER STATED WHEN THE TIRE BLEW OUT, IT CAUSED HIM TO ... Read more
Incident date: Oct 10, 2014
TL* THE CONTACT OWNS A 2013 FORD FUSION EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES, SIZE: P235/45R18. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,000. UPDATED 02/02/... Read more
GOODYEAR
EAGLE RS-A
(9999) - TIRES
Dec 11, 2014
Incident date: Oct 10, 2014
TL* THE CONTACT OWNS A 2013 FORD FUSION EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES, SIZE: P235/45R18. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,000. UPDATED 02/02/... Read more
TOYOTA
COROLLA MATRIX
(2007) - TIRES
Dec 10, 2014
Incident date: Nov 1, 2012
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A KNOCKING SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE BRAKE PADS AND TIRES NEEDED TO BE REPLACED. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER FAILED TO FURTHER SERVICE THE VEHICLE. THE MANU... Read more
Incident date: Dec 4, 2014
TIRE WEAR TO THE POINT OF REPLACEMENT @ 21K MILES. *TR
Incident date: Dec 9, 2014
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/12/15*LJ UPDATED 6/3/2015 *JS
Incident date: Dec 8, 2014
BRIDGESTONE INSIGNIA SE200/P215/70R/15 ORIGINALLY BOUGHT 4 OF THESE AT FIRESTONE HAVE HAD 2 REPLACED AND YESTERDAY 2 MORE AND FIRESTONE SAID THEY DON'T MAKE INSIGNIAS ANYMORE.....?? WONDER WHY BECAUSE THEY ARE DEFECTIVE!!!!!! HAD 7/32 TREAD LEFT ON THEM AND WORST WAS 6/32 AND HAD 30,000 MILES ON THEM AND ROTATED EVERY OTHER OIL CHANGE AS SCHEDULED!WARRANTY MADE ME PAY 165.00 FOR 2 NEW AFFINITY TOU... Read more
BRIDGESTONE
INSIGNIA SE200
(9999) - TIRES
Dec 9, 2014
Incident date: Dec 8, 2014
BRIDGESTONE INSIGNIA SE200/P215/70R/15 ORIGINALLY BOUGHT 4 OF THESE AT FIRESTONE HAVE HAD 2 REPLACED AND YESTERDAY 2 MORE AND FIRESTONE SAID THEY DON'T MAKE INSIGNIAS ANYMORE.....?? WONDER WHY BECAUSE THEY ARE DEFECTIVE!!!!!! HAD 7/32 TREAD LEFT ON THEM AND WORST WAS 6/32 AND HAD 30,000 MILES ON THEM AND ROTATED EVERY OTHER OIL CHANGE AS SCHEDULED!WARRANTY MADE ME PAY 165.00 FOR 2 NEW AFFINITY TOU... Read more
Incident date: Dec 2, 2013
WHEN TEMPERATURE DROPS BELOW 40F LOW TIRE PRESSURE LIGHT COMES ON AND WILL NOT TURN OFF. TIRE PRESSURE IS FINE UPON CHECKING. *TR
Incident date: Oct 2, 2014
I WAS TRAVELING ON HIGHWAY 2 IN WASHINGTON STATE, AT 60 MPH WHEN MY FORD F150 FRONT PASSENGER TIRE BLEW OUT CAUSING THE TRUCK TO PULL TOWARD THE DITCH. NO ONE WAS HURT. I CHANGED MY TIRE AND CONTACTED THE TIRE COMPANY WHERE THE WARRANTY WOULD BE HONORED. I HAD 30,000 MILES ON A 2 YEAR OLD TRUCK. I THOUGHT SOMETHING WOULD BE DONE ABOUT IT BUT NOTHING WAS. I AM CONCERN ABOUT MY REMAINING TIRES I HA... Read more
Incident date: Oct 2, 2014
I WAS TRAVELING ON HIGHWAY 2 IN WASHINGTON STATE, AT 60 MPH WHEN MY FORD F150 FRONT PASSENGER TIRE BLEW OUT CAUSING THE TRUCK TO PULL TOWARD THE DITCH. NO ONE WAS HURT. I CHANGED MY TIRE AND CONTACTED THE TIRE COMPANY WHERE THE WARRANTY WOULD BE HONORED. I HAD 30,000 MILES ON A 2 YEAR OLD TRUCK. I THOUGHT SOMETHING WOULD BE DONE ABOUT IT BUT NOTHING WAS. I AM CONCERN ABOUT MY REMAINING TIRES I HA... Read more
MERCEDES-BENZ
E350
(2013) - TIRES
Dec 8, 2014
Incident date: Nov 15, 2014
THE TIRES SPECIFIED FOR MY 2013 MERCEDES E350 ARE CONTINENTAL 245 40 R 18S. THESE LOW PROFILE TIRES MAY BE FINE ON THE AUTOBAHN - BUT THEY ARE DANGEROUS ON U.S ROADS WITH POTHOLES. IN FEWER THAN 2 YEARS, THE CAR VIOLENTLY BLEW OUT 5 NEW TIRES AS A RESULT OF POTHOLES (WHICH WERE NOT THAT BIG/DEEP). MERCEDES IS CLEARLY AWARE OF THIS DANGEROUS TIRE ISSUE - ITS REACTION TO THE PROBLEM IS TO IGNORE ... Read more
CONTINENTAL
CONTI PRO CONTACT
(9999) - TIRES
Dec 8, 2014
Incident date: Nov 15, 2014
THE TIRES SPECIFIED FOR MY 2013 MERCEDES E350 ARE CONTINENTAL 245 40 R 18S. THESE LOW PROFILE TIRES MAY BE FINE ON THE AUTOBAHN - BUT THEY ARE DANGEROUS ON U.S ROADS WITH POTHOLES. IN FEWER THAN 2 YEARS, THE CAR VIOLENTLY BLEW OUT 5 NEW TIRES AS A RESULT OF POTHOLES (WHICH WERE NOT THAT BIG/DEEP). MERCEDES IS CLEARLY AWARE OF THIS DANGEROUS TIRE ISSUE - ITS REACTION TO THE PROBLEM IS TO IGNORE ... Read more
Incident date: May 28, 2014
PURCHASED 4 MASTER CRAFT COURSER LT225/75R16 ON 6/30/10 ON MY 30 FT CLASS C M/H WITH 18860 MILES. SO FAR THIS YEAR 2014 I HAVE HAD 3 TIRES FAIL WITH CORD SEPARATION. THE FIRST WAS ON 5/29/14 TRAVELLING TO NC. THE SECOND FAILURE WAS ON 7/25/14 WHERE THE TREAD SEPARATED FROM THE TIRE. THE THIRD OCCURRED ON 11/21/14 WHERE THE ENTIRE TREAD CAME OFF THE TIRE JUST LIKE A RECAPPED TIRE. I CURRENTLY ... Read more
MASTERCRAFT
COURSER RADIAL LT
(9999) - TIRES
Dec 8, 2014
Incident date: May 28, 2014
PURCHASED 4 MASTER CRAFT COURSER LT225/75R16 ON 6/30/10 ON MY 30 FT CLASS C M/H WITH 18860 MILES. SO FAR THIS YEAR 2014 I HAVE HAD 3 TIRES FAIL WITH CORD SEPARATION. THE FIRST WAS ON 5/29/14 TRAVELLING TO NC. THE SECOND FAILURE WAS ON 7/25/14 WHERE THE TREAD SEPARATED FROM THE TIRE. THE THIRD OCCURRED ON 11/21/14 WHERE THE ENTIRE TREAD CAME OFF THE TIRE JUST LIKE A RECAPPED TIRE. I CURRENTLY ... Read more
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE DEALER DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED BALANCING. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF TH... Read more
Incident date: Dec 9, 2013
MY TIRES CONSISTENTLY LOSE AIR AT AN ACCELERATED RATE. DESPITE REPLACING ALL TIRES, THIS PROBLEM PERSISTS. I HAVE BEEN TOLD THAT REPLACING THE RIMS WILL RESOLVE THE ISSUE. I FEEL THAT THIS RECOMMENDATION IS PREMATURE GIVEN THE AGE OF THE CAR. THE RIMS SHOULD NOT HAVE CORRODED SO MUCH TO THE POINT WHERE I HAVE TO REPLACE THEM AFTER 5 YEARS. I HAVE TO PUMP AIR INTO MY TIRES 2 TIMES A WEEK TO MAINTAI... Read more
Incident date: Nov 10, 2014
GOODYEAR EAGLE LS 2 RUN ON FLAT TIRES (245/40R19) DEVELOPED SIDEWALL BUBBLES ON 3 TIRES OVER 9KMILES. NO RIM DAMAGE, NOT EVEN A SCRATCH. I DID NOT HIT ANY MAJOR POTHOLES. THE ONLINE CUSTOMER REVIEWS ALSO CITE TERRIBLE EXPERIENCE WITH SIDE WALL BUBBLES.(SEE TIRERACK REVIEWS OF THIS TIRE). THE NHTSA COMPLAINT FORM ONLY ALLOWS FOR 1 COMPLAINT BUT THREE OF MY TIRES FAILED AT SEPARATE TIMES IN THE... Read more
GOODYEAR
EAGLE LS-2
(9999) - TIRES
Dec 7, 2014
Incident date: Nov 10, 2014
GOODYEAR EAGLE LS 2 RUN ON FLAT TIRES (245/40R19) DEVELOPED SIDEWALL BUBBLES ON 3 TIRES OVER 9KMILES. NO RIM DAMAGE, NOT EVEN A SCRATCH. I DID NOT HIT ANY MAJOR POTHOLES. THE ONLINE CUSTOMER REVIEWS ALSO CITE TERRIBLE EXPERIENCE WITH SIDE WALL BUBBLES.(SEE TIRERACK REVIEWS OF THIS TIRE). THE NHTSA COMPLAINT FORM ONLY ALLOWS FOR 1 COMPLAINT BUT THREE OF MY TIRES FAILED AT SEPARATE TIMES IN THE... Read more
Incident date: Dec 6, 2014
WHILE THE VEHICLE WAS IN MOTION, THE SPARE TIRE DROPPED SUDDENLY. TOYOTA KNEW ABOUT THIS CORROSION PROBLEM BACK IN APRIL 20, 2010 WITH NHTSA CAMPAIGN NUMBER 10V160000. IN MAY 22, 2014, ANOTHER INTERIM CAMPAIGN NUMBER 14V273000 WAS ISSUED. UNTIL TODAY, NOTHING HAVE BEEN FOLLOWED UP TO SOLVE THE ISSUE. TOYOTA'S CUSTOMER SERVICE JUST TOLD ME THAT "UNTIL THEY FOUND A PERMANENT SOLUTION FOR THIS ISSUE,... Read more
Incident date: Dec 6, 2014
THE WALMART DOUGLAS BRAND PASSENGER CAR TIRES HAVE NUMEROUS COMPLAINTS FOUND ALL OVER THE INTERNET. THE DOUGLAS TIRE I PURCHASED IN 10/13 HAS NOW DEVELOPED A NOTICEABLE BULGE ON THE SIDE WALL UNDERNEATH THE TIRE VALVE STEM AREA. HOWEVER, WALMART REFUSES TO REPLACE THE DEFECTIVELY MANUFACTURED TIRE EVENTHOUGH I EXPLAINED THAT IF I HAD NOT NOTICED THE BULGE, THE TIRE COULD OF BLOWN ON THE FWY ... Read more
GMC
SIERRA DENALI
(2012) - TIRES
Dec 5, 2014
Incident date: Dec 1, 2014
I HAVE GOODYEAR WRANGLER SR-A 265 60R20 TIRES ON MY SIERRA DENALI HD 2500. I WAS ON THE WAY BACK FROM NC VIA I-95 AND PULLED OVER SO MY WIFE COULD NURSE OUR 3 WEEK OLD. ME AND THE BOYS WENT IN K-MART FOR A FEW MINUTES. UPON RETURNING AND GETTING BACK ON THE ROAD, I NOTICED MY CAR WAS PULLING BAD RIGHT AND THE STEERING WHEEL WAS SHAKING VERY BADLY. I MANAGED TO DRIVE IT THE ADDITIONAL 30 MILES ... Read more
Incident date: Nov 22, 2014
BOUGHT NEW CAR, WAS DRIVING IT HOME OFF THE LOT AND WITHIN 10 MILES FRONT PASSENGER SIDE TIRE COMPLETELY BLEW OUT ON HIGHWAY DRIVING 65 MPH. TREAD WAS COMPLETELY SEPARATED FROM SIDEWALL. DEALER REPLACED FREE OF CHARGE. CAR WAS BRAND NEW LESS THAN 130 MILES ON ODOMETER. *TR
KUMHO
SOLUS KH25
(9999) - TIRES
Dec 5, 2014
Incident date: Nov 22, 2014
BOUGHT NEW CAR, WAS DRIVING IT HOME OFF THE LOT AND WITHIN 10 MILES FRONT PASSENGER SIDE TIRE COMPLETELY BLEW OUT ON HIGHWAY DRIVING 65 MPH. TREAD WAS COMPLETELY SEPARATED FROM SIDEWALL. DEALER REPLACED FREE OF CHARGE. CAR WAS BRAND NEW LESS THAN 130 MILES ON ODOMETER. *TR
Incident date: Nov 19, 2014
I HAVE A 2013 ELANTRA GT AND HAVE HAD NUMEROUS ISSUES WITH WHEELS AND TIRES. IN THE WINTER OF 2013-14, I HAD THIS CAR FOR ONLY 4 MONTH AND STARTED HAVING ISSUES WITH BUBBLES IN SIDEWALLS OF THE TIRES. THE ORIGINAL TIRES WERE KUMHO 245/45R17 TIRES AND BUBBLED OR WENT FLAT AFTER NORMAL DRIVING OR UPON ENCOUNTERING A BUMP OR POTHOLE. THE TIRES WERE REPLACED WITH FALKEN 245/45R17 TIRES IN FEBRUARY ... Read more
Incident date: Dec 10, 2013
I HAD TO TAKE THE CAR TO A GAS STATION IN THE AREA BECAUSE MY TIRES WERE GOING FLAT CONSTANTLY. I WAS CONTINUALLY PUTTING AIR IN THE TIRES. I WOULD LOSE 10 TO 15 LBS OF AIR PER DAY! AFTER TALKING TO THE MECHANIC, HE TOLD ME THAT THE BAD RIM WAS THE PROBLEM. THESE RIMS WERE NO GOOD AND A PROBLEM THAT IS DANGEROUS! I WAS TOLD AT THAT TIME THAT THIS WAS A CONSTANT PROBLEM WITH THE CHROME WHEELS. I... Read more
Crash
Incident date: Dec 3, 2014
VIOLENT TREAD SEPARATION ON DUNLOP SP SPORT 2050 AT 37,000 MILES. *TR
Incident date: Dec 3, 2014
VIOLENT TREAD SEPARATION ON DUNLOP SP SPORT 2050 AT 37,000 MILES. *TR
TOYOTA
CAMRY HYBRID
(2014) - TIRES
Dec 3, 2014
Incident date: Dec 1, 2014
POOR TRACTION, STARTING AND STOPPING ON WET PAVEMENT. *JS
BRIDGESTONE
TURANZA EL400
(9999) - TIRES
Dec 3, 2014
Incident date: Dec 1, 2014
POOR TRACTION, STARTING AND STOPPING ON WET PAVEMENT. *JS