Consumer Safety Complaints

Incident date: Apr 5, 2022

Case #[XXX] [XXX] driving to freeway north going [XXX] near by the exit of [XXX] around [XXX] busy roadway when my tires exploded two tires went out at the freeway, around 3:06 pm police man or CHP went to check then he called a roadside assistance , they towed my car to Balboa bart bus station the body on passenger door was damage and below the engine looks the axle got damage , I turn the eme... Read more

Incident date: Mar 28, 2025

235/55R 18 I took my car for a tire rotation at a tire shop. I was told that the right front tire was not good so I asked to be replace with another new tire I had, which was exactly the same Yokohama tire my car had on. When I drove off the shop the tire started making a weird loud noise so I drove back to the shop. They switch the tire to the rear and there I noticed that was a different tire, ... Read more

Incident date: Mar 28, 2025

235/55R 18 I took my car for a tire rotation at a tire shop. I was told that the right front tire was not good so I asked to be replace with another new tire I had, which was exactly the same Yokohama tire my car had on. When I drove off the shop the tire started making a weird loud noise so I drove back to the shop. They switch the tire to the rear and there I noticed that was a different tire, ... Read more

Incident date: Mar 15, 2025

This complaint is concerning Bridgestone All Season Tire (BL 205/55R 16). I was driving on the road and all of a sudden the steering wheel was moving back and forth and the right front tire was bouncing uncontrollably while was while driving. My car was pulling to the right as I drove, creating a dangerously unstable driving condition, This issue posed a significant risk not only to my safety but... Read more

Incident date: Mar 15, 2025

This complaint is concerning Bridgestone All Season Tire (BL 205/55R 16). I was driving on the road and all of a sudden the steering wheel was moving back and forth and the right front tire was bouncing uncontrollably while was while driving. My car was pulling to the right as I drove, creating a dangerously unstable driving condition, This issue posed a significant risk not only to my safety but... Read more

Incident date: Feb 25, 2025

I was sold dry rotted tires (235/60/R18/103H), on Sunday, March 23, 2025. I noticed hazardous condition while driving on Freeway under the speed limit where tires were making very loud grinding/riveting sound and I couldn't drive a normal freeway speed, on March 25, 2025. The front driver tire was sold to me damaged where it doesn't properly hold the required air to operate my vehicle safely at 16... Read more

Incident date: Feb 25, 2025

I was sold dry rotted tires (235/60/R18/103H), on Sunday, March 23, 2025. I noticed hazardous condition while driving on Freeway under the speed limit where tires were making very loud grinding/riveting sound and I couldn't drive a normal freeway speed, on March 25, 2025. The front driver tire was sold to me damaged where it doesn't properly hold the required air to operate my vehicle safely at 16... Read more

Incident date: Mar 25, 2025

The contact owns a 2011 GMC Sierra equipped with Nitto tires, Tire line: N/A, Tire size: 285/55r20, DOT number: 73BM, and Nitto tire Tire line: Ridge Grappler Tire size: 285/55r20 and DOT number 73 BM The contact stated that while driving at an undisclosed speed the contact noticed the vehicle would vibrate. An independent was made aware of the failure and informed the contact that the tire faile... Read more

Incident date: Mar 25, 2025

The contact owns a 2011 GMC Sierra equipped with Nitto tires, Tire line: N/A, Tire size: 285/55r20, DOT number: 73BM, and Nitto tire Tire line: Ridge Grappler Tire size: 285/55r20 and DOT number 73 BM The contact stated that while driving at an undisclosed speed the contact noticed the vehicle would vibrate. An independent was made aware of the failure and informed the contact that the tire faile... Read more

Incident date: Mar 17, 2025

Purchased 2024 brand new Audi Q5 with Kumho tires - KL33 235\55R19 from manufacturer Dec 2023. Have the car serviced at the Audi dealership per service recommendation. Tires were inspected and deemed roadworthy Jan 2025. By [XXX] (15 months post new purchase of vehicle) rear tire shredded on highway due to a known detreading issue with the Kumho tires. Causing pulling of vehicle into the central... Read more

Incident date: Mar 17, 2025

Purchased 2024 brand new Audi Q5 with Kumho tires - KL33 235\55R19 from manufacturer Dec 2023. Have the car serviced at the Audi dealership per service recommendation. Tires were inspected and deemed roadworthy Jan 2025. By [XXX] (15 months post new purchase of vehicle) rear tire shredded on highway due to a known detreading issue with the Kumho tires. Causing pulling of vehicle into the central... Read more

Incident date: Mar 23, 2025

On [XXX] around [XXX] while driving my 2024 Mercedes-Benz EQE350 [XXX] near Santa Clarita, CA, I experienced a flat tire due to a 4 mm puncture in the center tread of the rear driver's side tire. I immediately contacted Mercedes Me customer support , and the representative advised me that my vehicle's run-flat tire system would allow me to continue driving up to 50 miles, as long as I stayed under... Read more

Incident date: Jan 19, 2025

I purchased these tires and they were installed on 1/19/25. I paid $426.20 including the installation fees. After installation we noticed the tires were extremely loud above 40 MPH. We returned and had the tires balanced again and the noise problem continued. It drowned out the cabin and made it difficult to hear anything outside of the vehicle. The poor customer service department made me com... Read more

Incident date: Jan 19, 2025

I purchased these tires and they were installed on 1/19/25. I paid $426.20 including the installation fees. After installation we noticed the tires were extremely loud above 40 MPH. We returned and had the tires balanced again and the noise problem continued. It drowned out the cabin and made it difficult to hear anything outside of the vehicle. The poor customer service department made me com... Read more

Incident date: Aug 1, 2024

150/70/17, have had a recall on my rear tire for almost a year, and my dealer is doing nothing about it, bike has been parked for almost a year while making payments, i have been more than patient with them and have received no help. i was on a 700 mile ride when i noticed my rear tire rubber separating as if it was melted. i have called my dealer several times and they told me they were waiting o... Read more

Incident date: Aug 1, 2024

150/70/17, have had a recall on my rear tire for almost a year, and my dealer is doing nothing about it, bike has been parked for almost a year while making payments, i have been more than patient with them and have received no help. i was on a 700 mile ride when i noticed my rear tire rubber separating as if it was melted. i have called my dealer several times and they told me they were waiting o... Read more

Incident date: Jan 16, 2025

27 r

Incident date: Jan 16, 2025

27 r

Incident date: Mar 14, 2025

Left rear tire blew out was in left lane was hard to get off the road all tires have inflation issue continental 225/65 r 17

Incident date: Mar 14, 2025

Left rear tire blew out was in left lane was hard to get off the road all tires have inflation issue continental 225/65 r 17

Incident date: Mar 20, 2025

The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made... Read more

Incident date: Mar 8, 2025

Tire is 245/35 R 20. Tire sidewall blew out on a small bump/pothole at less than 15mph, losing all pressure and forcing to be towed. These are OEM tires with less than 2500 miles on them. Model is on backorder, so all new tires for vehicle had to be replaced. These tires are a known issue for the VW Arteon and customers are forced to pay for replacements at significant cost to "upgrade" to safer m... Read more

Incident date: Mar 8, 2025

Tire is 245/35 R 20. Tire sidewall blew out on a small bump/pothole at less than 15mph, losing all pressure and forcing to be towed. These are OEM tires with less than 2500 miles on them. Model is on backorder, so all new tires for vehicle had to be replaced. These tires are a known issue for the VW Arteon and customers are forced to pay for replacements at significant cost to "upgrade" to safer m... Read more

Incident date: Sep 26, 2024

See attached document for complaint.

Fire

Incident date: Mar 10, 2025

I purchased 4 brand new tires from Firestone. They said tires has warranty and lifetime rotation as long as I own the car. I didn't receive any documentation about it or email shows my warranty. My right rear tire exploded in middle of highway. It was so hard to pull over almost got into an accident. I put my spare tire and checked tire if it caused by screw or any object there was nothing wr... Read more

Incident date: Mar 10, 2025

I purchased 4 brand new tires from Firestone. They said tires has warranty and lifetime rotation as long as I own the car. I didn't receive any documentation about it or email shows my warranty. My right rear tire exploded in middle of highway. It was so hard to pull over almost got into an accident. I put my spare tire and checked tire if it caused by screw or any object there was nothing wr... Read more

Incident date: Mar 14, 2025

Bridgestone Dueler H/L P275/60R20 Alenza had a slow leak for about a year that I couldn't find. Today the sidewall completely brew out on the highway at 70 mph. There was no curb rash or noticeable physical damage anywhere on the sidewall prior to the sidewall failure.

Incident date: Mar 14, 2025

Bridgestone Dueler H/L P275/60R20 Alenza had a slow leak for about a year that I couldn't find. Today the sidewall completely brew out on the highway at 70 mph. There was no curb rash or noticeable physical damage anywhere on the sidewall prior to the sidewall failure.

Incident date: Sep 13, 2024

See attached document for complaint

Crash

Incident date: Apr 13, 2024

The contact owns a 2015 Indian Scout motorcycle equipped with Michelin Tires, Tire Line: Commander 2, Tire Size: 150/80/60, DOT Number: W8F700BX2623. The contact stated that while riding at speeds between 50 - 60 MPH, the motorcycle experienced a light hopping and became slightly unstable. The contact measured the tires and determined that the front tire was out of round. The contact stated that t... Read more

Incident date: Apr 13, 2024

The contact owns a 2015 Indian Scout motorcycle equipped with Michelin Tires, Tire Line: Commander 2, Tire Size: 150/80/60, DOT Number: W8F700BX2623. The contact stated that while riding at speeds between 50 - 60 MPH, the motorcycle experienced a light hopping and became slightly unstable. The contact measured the tires and determined that the front tire was out of round. The contact stated that t... Read more

Incident date: Apr 17, 2023

I have a Toyota tundra 2023 and at 15,000i start noticing the outwear of the tire on [XXX] and I called Toyota to do the complaint and then they sent me to do the alignment on the door tires and they find out that the tires issue it was the alignment after three months they end up replacing two tires Juan, the truck needs all four tires since that I’ve been dealing with Toyota with this issue IN... Read more

Incident date: Apr 17, 2023

I have a Toyota tundra 2023 and at 15,000i start noticing the outwear of the tire on [XXX] and I called Toyota to do the complaint and then they sent me to do the alignment on the door tires and they find out that the tires issue it was the alignment after three months they end up replacing two tires Juan, the truck needs all four tires since that I’ve been dealing with Toyota with this issue IN... Read more

Incident date: Dec 28, 2024

See attached document for complaint.

Incident date: Feb 27, 2025

Tires: Pirelli 285/40R22. Tires failed: Front passenger + Both -Driver/Passenger tires. Failures did not occur concurrently. I am writing to report significant issues with the Pirelli tires on my vehicle, raising serious safety concerns. (Usage, two tires - 11 months / 1 tire - 4 months) Firstly, the front passenger tire has developed noticeable bumps on the sidewall near the rim. Notably, these... Read more

Incident date: Feb 27, 2025

Tires: Pirelli 285/40R22. Tires failed: Front passenger + Both -Driver/Passenger tires. Failures did not occur concurrently. I am writing to report significant issues with the Pirelli tires on my vehicle, raising serious safety concerns. (Usage, two tires - 11 months / 1 tire - 4 months) Firstly, the front passenger tire has developed noticeable bumps on the sidewall near the rim. Notably, these... Read more

Incident date: Feb 28, 2025

The sidewall of my tire completely blew out on a flat, clear road. Leaving my neighborhood, I heard a questionable sound that I thought may be ice build up on my mudflap rubbing against the tire. I continued to monitor my suspicion, as it was hard to tell whether there was actually a sound, or if it was in my head. Turning out of my neighborhood, I continued listening for anything suspicious. Afte... Read more

Incident date: Feb 28, 2025

The sidewall of my tire completely blew out on a flat, clear road. Leaving my neighborhood, I heard a questionable sound that I thought may be ice build up on my mudflap rubbing against the tire. I continued to monitor my suspicion, as it was hard to tell whether there was actually a sound, or if it was in my head. Turning out of my neighborhood, I continued listening for anything suspicious. Afte... Read more

Incident date: Mar 10, 2025

The Bridgestone AllSeason WeatherPeak 225/50R 18 tire tread was worn out at 15800 miles. Tires were rotated and alignment performed routinely at Firestone. Inflation was checked every two weeks. Many complaints for this issue by other customers. Early tread wear is dangerous and will cause accidents. How could this tire have a 700 tread rating and who is performing the test for the 700 tread ratin... Read more

Incident date: Mar 10, 2025

The Bridgestone AllSeason WeatherPeak 225/50R 18 tire tread was worn out at 15800 miles. Tires were rotated and alignment performed routinely at Firestone. Inflation was checked every two weeks. Many complaints for this issue by other customers. Early tread wear is dangerous and will cause accidents. How could this tire have a 700 tread rating and who is performing the test for the 700 tread ratin... Read more

Incident date: Mar 1, 2025

205/65R16C 107/105T Achillies Mulitvan Both front tires on vehicle failed along the entire inside sidewall approximately 1” from the rim. They cracked all the way through the rubber about 1/4” wide exposing the sidewall ply's. The tires were purchased in March of 2023 and have roughly 6000 miles on them. The outside sidewall was in perfect condition. The cracks were observed during a r... Read more

Incident date: Mar 1, 2025

205/65R16C 107/105T Achillies Mulitvan Both front tires on vehicle failed along the entire inside sidewall approximately 1” from the rim. They cracked all the way through the rubber about 1/4” wide exposing the sidewall ply's. The tires were purchased in March of 2023 and have roughly 6000 miles on them. The outside sidewall was in perfect condition. The cracks were observed during a r... Read more

Incident date: Mar 6, 2025

2023 Toyota Highlander XLE, Bridgestone Alenza Sport A/S 235/65R18. This is the 2nd time we had a side wall tire blow out. First incident 08/2023 and today 03/06/2025 happened again with 3 slit/cracks/holes(not sure how describe it, attached picture) in the side wall.

Incident date: Mar 6, 2025

2023 Toyota Highlander XLE, Bridgestone Alenza Sport A/S 235/65R18. This is the 2nd time we had a side wall tire blow out. First incident 08/2023 and today 03/06/2025 happened again with 3 slit/cracks/holes(not sure how describe it, attached picture) in the side wall.

Incident date: Sep 15, 2024

See attached document for complaint.

Incident date: Jan 29, 2025

Tires are load range E but max load on tire is only 65psi. Truck requires 80 psi tires. Not sure how they can be load range E and only handle 65 psi. Can not tow anything because sidewall of tire is too flimsy to handle load at highway speeds. Tires also have bad vibration at highway speed even though I have tried balancing them multiple times. tire size is 35x12.5x18

Incident date: Jan 29, 2025

Tires are load range E but max load on tire is only 65psi. Truck requires 80 psi tires. Not sure how they can be load range E and only handle 65 psi. Can not tow anything because sidewall of tire is too flimsy to handle load at highway speeds. Tires also have bad vibration at highway speed even though I have tried balancing them multiple times. tire size is 35x12.5x18

Incident date: Mar 4, 2025

I purchased this car as a certified pre-owned vehicle from Mercedes Benz in December 2024 with 14,000 miles on the odometer. This vehicle has factory 21-inch AMG rims. Since that time, I have had to replace 5 tires on this vehicle, all from Mercedes Benz dealerships. I purchased an additional $2,000 tire insurance policy from Mercedes Benz due to this recurrent issue. Due to the size of this rim, ... Read more

Incident date: Oct 1, 2024

See attached document for complaint.

Crash

Incident date: Dec 18, 2024

# 11644630 This is the reference number to the representative I spoke with. I am attaching the latest letter I have received stating our tires was recalled. This letter attached was received on February 25, 2025.