Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Mar 2, 2015
TIRES OR RIMS NOT SEALED PROPERLY CAUSING THE TIRES TO LOSE AIR PRESSURE. LOSS OF AIR IN ONE OR ALL TIRES COULD CAUSE A STEERING FAILURE , A BLOW OUT AND A LOSS OF CONTROL ON HIGHWAY DRIVING. IN 1 1/2 YEARS PRESSURE HAS FALLEN TO AS LOW AS 17 LBS PRESSURE ON ALL TIRES. DEALER SAID IT IS NORMAL AND KEEP CHECKING PRESSURE. I WOULD LIKE TO HAVE THE PROBLEM FIXED BY EITHER THE RIMS OR TIRES REPLACED ... Read more
Incident date: Dec 15, 2014
TL*THE CONTACT OWNS A 2004 FORD ESCAPE EQUIPPED WITH GOODRICH TIRES, TIRE LINE: LONG TRAIL, TIRE SIZE: P235/70/R16, AND DOT NUMBER: UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT TIRES SLIPPED ACROSS THE ROAD WITHOUT WARNING. THE CONTACT STATED THAT HE OBSERVED THAT THE TREADS WERE COMPLETELY WORN DOWN. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED ... Read more
GOODRICH
LONG TRAIL T/A
(9999) - TIRES
Mar 3, 2015
Incident date: Dec 15, 2014
TL*THE CONTACT OWNS A 2004 FORD ESCAPE EQUIPPED WITH GOODRICH TIRES, TIRE LINE: LONG TRAIL, TIRE SIZE: P235/70/R16, AND DOT NUMBER: UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT TIRES SLIPPED ACROSS THE ROAD WITHOUT WARNING. THE CONTACT STATED THAT HE OBSERVED THAT THE TREADS WERE COMPLETELY WORN DOWN. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED ... Read more
Incident date: Feb 20, 2015
I HAVE VIBRATION ON STEERING WHEEL BEYOND SPEED OF 60MPH. THE THREAD DEPTH ON THE FRONT TIRES IS 9.5/10 ON BOTH THE SIDES. THE THREAD DEPTH ON REAR TIRES IS 5 ON BOTH THE SIDES. AT THE DEALERSHIP I WAS TOLD THAT THERE ARE FLAT SPOTS ON THE TIRE. IT WAS WORKED UPON FOR WHEEL BALANCING. HOWEVER THE VIBRATION EXISTS. IS SUCH A VEHICLE SAFE TO DRIVE WITH A CHILD? HOW SAFE IS THE VEHICLE SITUATION? ... Read more
Incident date: Feb 28, 2014
TREAD BECAME SEPARATED FROM 8 TO 10 INCHES OF TIRE EXPOSING THE STEEL BELTS. CAUSED AN UNSAFE WOBBLE WHILE DRIVING. TIRE DID NOT RUPTURE. ISSUE WAS DISCOVERED QUICKLY. TIRE ONLY 14 MONTHS OLD. *TR
GOODYEAR
ASSURANCE TOURING
(9999) - TIRES
Mar 3, 2015
Incident date: Feb 28, 2014
TREAD BECAME SEPARATED FROM 8 TO 10 INCHES OF TIRE EXPOSING THE STEEL BELTS. CAUSED AN UNSAFE WOBBLE WHILE DRIVING. TIRE DID NOT RUPTURE. ISSUE WAS DISCOVERED QUICKLY. TIRE ONLY 14 MONTHS OLD. *TR
Incident date: Feb 28, 2015
FOUR P225/75R15XL SCORPION STR TIRES PURCHASED & INSTALLED 8-5-10 AT EVANS TIRE &SERVICE CENTER 1530 GARNET AVE. SAN DIEGO CA 92109 ONTO 2004 DODGE SPRINTER 2500, MILEAGE 28274. ON 2-28-2015 MILEAGE APPROX.43125MI. : PASSERBY REPORTED LEFT REAR TIRE APPEARED VERY LOW ON AIR; DRIVER IMMEDIATELY PRESENTEDVAN TO SAME SHOP WHERE EMPLOYEE REFUSED TO FILL ADJUST AIR PRESSURE DUE TO HIS REPORTIN... Read more
Incident date: Feb 28, 2015
FOUR P225/75R15XL SCORPION STR TIRES PURCHASED & INSTALLED 8-5-10 AT EVANS TIRE &SERVICE CENTER 1530 GARNET AVE. SAN DIEGO CA 92109 ONTO 2004 DODGE SPRINTER 2500, MILEAGE 28274. ON 2-28-2015 MILEAGE APPROX.43125MI. : PASSERBY REPORTED LEFT REAR TIRE APPEARED VERY LOW ON AIR; DRIVER IMMEDIATELY PRESENTEDVAN TO SAME SHOP WHERE EMPLOYEE REFUSED TO FILL ADJUST AIR PRESSURE DUE TO HIS REPORTIN... Read more
Incident date: Feb 11, 2015
CONTIPROCONTACT TIRES ON A FIAT 500. SO FAR MY WIFE HAS SUFFERED TWO CATASTROPHIC BLOWOUTS ON INTERSTATE 285 IN ATLANTA OF THE SIDE-WALL IN UNDER 6000 MILES. HAD TO REPLACE/BUY BOTH TIRES. FORTUNATELY SHE WAS DRIVING SLOW ENOUGH TO KEEP THE CAR UNDER CONTROL. BUT NOW I FEAR FOR HER LIFE EVERY DAY SHE DRIVES BACK AND FORTH TO WORK. *TR
CONTINENTAL
CONTIPROCONTACT
(9999) - TIRES
Feb 28, 2015
Incident date: Feb 11, 2015
CONTIPROCONTACT TIRES ON A FIAT 500. SO FAR MY WIFE HAS SUFFERED TWO CATASTROPHIC BLOWOUTS ON INTERSTATE 285 IN ATLANTA OF THE SIDE-WALL IN UNDER 6000 MILES. HAD TO REPLACE/BUY BOTH TIRES. FORTUNATELY SHE WAS DRIVING SLOW ENOUGH TO KEEP THE CAR UNDER CONTROL. BUT NOW I FEAR FOR HER LIFE EVERY DAY SHE DRIVES BACK AND FORTH TO WORK. *TR
Incident date: Feb 24, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE EQUIPPED WITH KUMHO CRUGEN PREMIUM (NA) TIRES, SIZE: P235/55/R19 (NA). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT ALSO MENTIONED THAT THERE WERE CRACKS DEVELOPING IN ALL IN TIRES ALONG THE TREAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILE... Read more
Incident date: Feb 24, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE EQUIPPED WITH KUMHO CRUGEN PREMIUM (NA) TIRES, SIZE: P235/55/R19 (NA). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT ALSO MENTIONED THAT THERE WERE CRACKS DEVELOPING IN ALL IN TIRES ALONG THE TREAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILE... Read more
Incident date: Oct 15, 2014
TIRE SIDE WALL BLEW OUT ON INTERSTATE 95. DAY WAS CLEAR AND SUNNY NO ROAD,HAZARDS. HAD TIRE REPLACED RETURNED TIRE TO GOODYEAR THEY DENIED THE CLAIM CLAIMING IT AS AN IMPACT BREAK. NO IMPACT TO INSIDE DUAL HAD BEEN DRIVING FOR FIVE HOURS ON THE INSTATE WHEN THE TIRE BLEW AND IT WAS DAY TWO OF A THREE DAY TRIP ALL ON INTERSTATE ROADS. *TR
GOODYEAR
UNISTEEL TIRE
(9999) - TIRES
Feb 27, 2015
Incident date: Oct 15, 2014
TIRE SIDE WALL BLEW OUT ON INTERSTATE 95. DAY WAS CLEAR AND SUNNY NO ROAD,HAZARDS. HAD TIRE REPLACED RETURNED TIRE TO GOODYEAR THEY DENIED THE CLAIM CLAIMING IT AS AN IMPACT BREAK. NO IMPACT TO INSIDE DUAL HAD BEEN DRIVING FOR FIVE HOURS ON THE INSTATE WHEN THE TIRE BLEW AND IT WAS DAY TWO OF A THREE DAY TRIP ALL ON INTERSTATE ROADS. *TR
Incident date: Feb 2, 2015
GMC SONOMA. CONSUMER WRITES IN REGARDS TO BRAKES, SHOCKS AND TIRES NEEDED FOR VEHICLE. *SMD
Incident date: Feb 14, 2014
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE MANUFACTURER HAD NOT PROVIDED A REMEDY TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ THE CONSUMER STATED THIS W... Read more
Incident date: Feb 2, 2015
CONSUMER WRITES IN REGARDS TO MICHELIN NOT BEING ABLE TO GIVE HIM A DIRECT ANSWER ABOUT PILOT SPORT PS2 TIRES. *SMD THE CONSUMER STATED MICHELIN TOLD HIM THE TREAD DEPTH ON PILOT SPORT PS2 TIRES WAS 9.5 WHEN IT FACT IT WASN'T. THE MEASUREMENTS TAKEN BY THE CONSUMER WAS 9.5, 9.5 AND 8.5 INNER. *JB
Incident date: Feb 2, 2015
CONSUMER WRITES IN REGARDS TO MICHELIN NOT BEING ABLE TO GIVE HIM A DIRECT ANSWER ABOUT PILOT SPORT PS2 TIRES. *SMD THE CONSUMER STATED MICHELIN TOLD HIM THE TREAD DEPTH ON PILOT SPORT PS2 TIRES WAS 9.5 WHEN IT FACT IT WASN'T. THE MEASUREMENTS TAKEN BY THE CONSUMER WAS 9.5, 9.5 AND 8.5 INNER. *JB
Incident date: Feb 25, 2015
IN LESS THAN 12 MONTHS, WE HAVE HAD 2 "CONTINENTAL PURECONTACT WITH ECOPLUS TECHNOLOGY" TIRES FAIL IN SPECTACULAR FASHION. BOTH TIRES HAD NEARLY RIPPED IN HALF FROM SIDEWALL TO SIDEWALL WHILE DRIVING. 1 OF THE TIRES DID SO AFTER HITTING A POTHOLE, WHILE THE OTHER DID SO WHILE AT OVER 50 MPH AND NO VISIBLE DEBRIS/POTHOLES AROUND. TIRES WERE INFLATED TO AROUND 32 PSI, AND WERE BETWEEN 1 AND 2 YEA... Read more
CONTINENTAL
CONTITRAC ECOPLUS
(9999) - TIRES
Feb 26, 2015
Incident date: Feb 25, 2015
IN LESS THAN 12 MONTHS, WE HAVE HAD 2 "CONTINENTAL PURECONTACT WITH ECOPLUS TECHNOLOGY" TIRES FAIL IN SPECTACULAR FASHION. BOTH TIRES HAD NEARLY RIPPED IN HALF FROM SIDEWALL TO SIDEWALL WHILE DRIVING. 1 OF THE TIRES DID SO AFTER HITTING A POTHOLE, WHILE THE OTHER DID SO WHILE AT OVER 50 MPH AND NO VISIBLE DEBRIS/POTHOLES AROUND. TIRES WERE INFLATED TO AROUND 32 PSI, AND WERE BETWEEN 1 AND 2 YEA... Read more
Incident date: Feb 19, 2015
WITH NO PRECIPITATING EVENT THAT WE ARE AWARE OF, THE INNER SIDEWALL OF THE LEFT FRONT TIRE BLEW OUT WHILE WE WERE DRIVING AT 55 MPH ON US HWY 93 IN WESTERN MONTANA ON A DRY ROAD. ALL FOUR TIRES, PURCHASED AS A SET, HAD JUST UNDER 6,000 MILES ON THEM AND HAD BEEN ROTATED BY THE TIRE STORE FROM WHICH WE PURCHASED THEM JUST TWO DAYS BEFORE INCIDENT AND WERE PROPERLY INFLATED. UPON INSPECTION AFTER I... Read more
Incident date: Feb 19, 2015
WITH NO PRECIPITATING EVENT THAT WE ARE AWARE OF, THE INNER SIDEWALL OF THE LEFT FRONT TIRE BLEW OUT WHILE WE WERE DRIVING AT 55 MPH ON US HWY 93 IN WESTERN MONTANA ON A DRY ROAD. ALL FOUR TIRES, PURCHASED AS A SET, HAD JUST UNDER 6,000 MILES ON THEM AND HAD BEEN ROTATED BY THE TIRE STORE FROM WHICH WE PURCHASED THEM JUST TWO DAYS BEFORE INCIDENT AND WERE PROPERLY INFLATED. UPON INSPECTION AFTER I... Read more
VOLKSWAGEN
JETTA
(2012) - TIRES
Feb 24, 2015
Incident date: Feb 24, 2015
TL*THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA EQUIPPED WITH HANKOOK TIRES, TIRE LINE: OPTIMO H725A, TIRE SIZE: P205/55/R16 AND DOT NUMBER: 1GRPDYH. THE CONTACT STATED THAT THE LEFT FRONT DRIVER'S SIDE TIRE WALL WAS SEPARATING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE ... Read more
HANKOOK
OPTIMO H725A
(9999) - TIRES
Feb 24, 2015
Incident date: Feb 24, 2015
TL*THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA EQUIPPED WITH HANKOOK TIRES, TIRE LINE: OPTIMO H725A, TIRE SIZE: P205/55/R16 AND DOT NUMBER: 1GRPDYH. THE CONTACT STATED THAT THE LEFT FRONT DRIVER'S SIDE TIRE WALL WAS SEPARATING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE ... Read more
CHEVROLET
SUBURBAN 2500
(1997) - TIRES
Feb 22, 2015
Incident date: Feb 21, 2015
PEP BOYS DEFINITY DAKOTA H/T SIZE LT245/75/R16 LOAD RATING E TIRE MANUFACTURED IN THE 38TH WEEK OF 2009 EXPERIENCED COMPLETE 360 DEGREE SEPARATION OF THE TREAD AT 65MPH RESULTING IN SIGNIFICANT DAMAGE TO THE BODY AND TAILPIPE OF THE VEHICLE. THE TIRE CONTINUED TO HOLD PRESSURE AFTER TREAD SEPARATION BUT STEEL BELTS WERE VISIBLE. *TR
PEP BOYS
DEFINITY DAKOTA H/T
(9999) - TIRES
Feb 22, 2015
Incident date: Feb 21, 2015
PEP BOYS DEFINITY DAKOTA H/T SIZE LT245/75/R16 LOAD RATING E TIRE MANUFACTURED IN THE 38TH WEEK OF 2009 EXPERIENCED COMPLETE 360 DEGREE SEPARATION OF THE TREAD AT 65MPH RESULTING IN SIGNIFICANT DAMAGE TO THE BODY AND TAILPIPE OF THE VEHICLE. THE TIRE CONTINUED TO HOLD PRESSURE AFTER TREAD SEPARATION BUT STEEL BELTS WERE VISIBLE. *TR
Incident date: Oct 23, 2014
EXCESSIVE TIRE WEAR COMING FROM BOTH BACK TIRES.THEY BOTH WEAR FROM THE INSIDE. HAD NEW TIRES PUT ON CAR,THEY BOTH ARE ALREADY WEARING ON INSIDE. HONDA DID AN ALIGNMENT WHEN TIRES WERE NEW. THESE TIRES WERE ROTATED TO THE FRONT AND NOW I GETTING EXCESSIVE ROARING SOUND IN THE FRONT AND VIBRATION WHEN AT SLOWER SPEEDS.CAR ALSO NOW PULLS TO THE LEFT. TOOK CAR BACK TO HONDA AND THEY SAID THEY FIND NO... Read more
Incident date: Feb 9, 2015
CONTINUOUSLY GETTING CHECK TIRE PRESSURE INDICATOR ON. DO NOT KNOW WHAT TO EXPECT ALTHOUGH THE TIRES ARE INFLATED PROPERLY. *TR
CHEVROLET
SILVERADO 1500
(2014) - TIRES
Feb 20, 2015
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO SHAKE AND RATTLE UNTIL THE TRANSMISSION WAS SHIFTED INTO SIX CYLINDER MODE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER SIDE TIRE WAS NOT BALANCED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED... Read more
Incident date: Jul 28, 2014
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 22, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT RECEIVED THE INITIAL RECALL NOTICE IN MAY OF 2014; HOWEVER, THE PARTS WERE UNAVAILABLE AT THE TIME FOR REPAIR. THE CONTACT NEVER RECEIVED A FOLLOW-UP NOTICE STATING THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 25, 2014
WHILE PARKED IN NEUTRAL I NOTICED THE LOW TIRE WARNING LIGHT BLINKING. THE VEHICLE HAD APPROXIMATELY 3000 MILES ON IT. AFTER CHECKING THE PRESSURE I DECIDED THAT THE PROBLEM HAD TO BE A SENSOR. I BROUGHT IT TO MYRTLE BEACH KIA ON HIGHWAY 501 IN S.C. I WAS TOLD THAT THE PROBLEM WAS IN THE BOARD NOT THE SENSOR IN THE TIRES AND ALL THEY COULD DO WAS RESET THE CODE. THE DEALER MANGER SAID THAT THEY H... Read more
CHEVROLET
TRAILBLAZER EXT 370
(2003) - TIRES
Feb 19, 2015
Incident date: Feb 18, 2015
AFTER A LONG DAY OF WORK, I RETURNED TO MY PARKED VEHICLE TO DISCOVER A TOTALLY FLAT FRONT RIGHT TIRE, ON CLOSER EXAMINATION IT WAS NOTED THAT THE TIRE HAD SPLIT ON THE OUTSIDE SEAM. IT WAS NOTED THAT THE SAME CONDITION OF THE TIRE SPLITTING WAS VISIBLE ON ALL THREE OF THE OTHER TIRES ON THE VEHICLE. FLAT TIRE WAS REPLACED WITH SPARE TIRE THAT HAD NEVER BEEN USED. I RETURNED THE VEHICLE TO THE P... Read more
Incident date: Feb 15, 2015
DRINING DOWN INTERSTATE AT 70 MPH AND THE TIRE BLEW OUT. *TR
Incident date: Feb 15, 2015
DRINING DOWN INTERSTATE AT 70 MPH AND THE TIRE BLEW OUT. *TR
Incident date: Feb 18, 2015
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 4, 2015
AUTOMOBILE DEVELOPED A THUMPING IN THE STEERING AND THE TIRE WAS FOUND TO HAVE A BROKEN TREAD BELT. IT COULD BE PLAINLY SEEN IN THE LATERAL RIPPLING OF THE TREAD. DEALER WOULD NOT REPLACE THE TIRE BUT WANTED TO SELL A NEW SET. NO CUTTING OR OTHER DAMAGE FOUND IN TREAD AT POINT OF BREAK. SUSPECT A TIRE DEFECT. *TR
UNIROYAL
TP TOURING
(9999) - TIRES
Feb 18, 2015
Incident date: Feb 4, 2015
AUTOMOBILE DEVELOPED A THUMPING IN THE STEERING AND THE TIRE WAS FOUND TO HAVE A BROKEN TREAD BELT. IT COULD BE PLAINLY SEEN IN THE LATERAL RIPPLING OF THE TREAD. DEALER WOULD NOT REPLACE THE TIRE BUT WANTED TO SELL A NEW SET. NO CUTTING OR OTHER DAMAGE FOUND IN TREAD AT POINT OF BREAK. SUSPECT A TIRE DEFECT. *TR
Incident date: Feb 17, 2015
2009 MICHELIN LATITUDE TOUR ALL SEASON LUXURY TIRES P265/70R16 WERE PURCHASED AT COSTCO 12/16/09. WE WENT TO OUR MECHANIC ON 2/17/15 FOR A VIBRATION PROBLEM ON FRONT END OF OUR 1998 TOYOTA 4-RUNNER. AFTER INSPECTION HE INFORMED US THAT OUR TIRES WERE CRACKED ON SIDE WALL. IN ADDITION THE ROAD FORCE BALANCE TEST SHOWS SEVERE RUNOUT ON FRONT TIRES AND WE SHOULD REPLACE ALL 4 TIRES. WE HAVE ONLY PUT ... Read more
MICHELIN
LATITUDE TOUR
(9999) - TIRES
Feb 17, 2015
Incident date: Feb 17, 2015
2009 MICHELIN LATITUDE TOUR ALL SEASON LUXURY TIRES P265/70R16 WERE PURCHASED AT COSTCO 12/16/09. WE WENT TO OUR MECHANIC ON 2/17/15 FOR A VIBRATION PROBLEM ON FRONT END OF OUR 1998 TOYOTA 4-RUNNER. AFTER INSPECTION HE INFORMED US THAT OUR TIRES WERE CRACKED ON SIDE WALL. IN ADDITION THE ROAD FORCE BALANCE TEST SHOWS SEVERE RUNOUT ON FRONT TIRES AND WE SHOULD REPLACE ALL 4 TIRES. WE HAVE ONLY PUT ... Read more
Incident date: Sep 22, 2012
TODAY AS I AM REPORTING IS THE 3RD INCIDENT OF THIS TYPE SINCE I BOUGHT THE CAR BRAND NEW, AND MY CAR NOW HAS ONLY 44 K MILES ON IT. THE TPMS SENSORS ON THE MAZDA 3 ARE CONNECTED TO THE AIR VALVE IN THE TIRES. TPMS SENSORS ARE VERY FICKLE AND TEND TO CORRODE AND BREAK WITH SEASONAL WEATHER. WHEN THE TPMS SENSOR BREAKS ON A MAZDA3, IT LETS ALL THE AIR OUT OF YOUR TIRE AND GIVES YOU A FLAT, STRANDIN... Read more
FORD
FUSION HYBRID
(2013) - TIRES
Feb 15, 2015
Incident date: Feb 15, 2015
MICHELIN ENERGY SAVER A/S (V-RATED) THERE IS SOMETHING TERRIBLY WRONG WITH THIS TIRE. IN NEARLY 30 YEARS OF DRIVING VARIOUS VEHICLES, BUT IN THE SAME GENERAL VICINITY, I MUST SAY THESE ARE THE ABSOLUTE WORSE TIRES EVER!!!! MY HUSBAND AND 3 TOW TRUCK DRIVERS CONCUR. THIS IS RIDICULOUS. I'VE HAD 3 COMPLETELY SHREDDED TIRES IN 15 MONTHS. I'VE BEEN VERY METICULOUS ABOUT TIRE PRESSURES AS WELL,... Read more
MICHELIN
ENERGY SAVER A/S
(9999) - TIRES
Feb 15, 2015
Incident date: Feb 15, 2015
MICHELIN ENERGY SAVER A/S (V-RATED) THERE IS SOMETHING TERRIBLY WRONG WITH THIS TIRE. IN NEARLY 30 YEARS OF DRIVING VARIOUS VEHICLES, BUT IN THE SAME GENERAL VICINITY, I MUST SAY THESE ARE THE ABSOLUTE WORSE TIRES EVER!!!! MY HUSBAND AND 3 TOW TRUCK DRIVERS CONCUR. THIS IS RIDICULOUS. I'VE HAD 3 COMPLETELY SHREDDED TIRES IN 15 MONTHS. I'VE BEEN VERY METICULOUS ABOUT TIRE PRESSURES AS WELL,... Read more
JEEP
COMPASS 4X4
(2008) - TIRES
Feb 14, 2015
Incident date: Jan 1, 2015
WE PURCHASED 4 GOODYEAR WRANGLE TIRES IN 2012 AND EXPERIENCED 2 BLOW OUTS AND HAVING ISSUES WITH ANOTHER. WE CONTACTED GOODYEAR AND THEY RESPONDED WITH WARRANTY INFORMATION. *TR
Fire
GOODYEAR TIRE & RUBBER CO
WRANGLER SR-A
(9999) - TIRES
Feb 14, 2015
Incident date: Jan 1, 2015
WE PURCHASED 4 GOODYEAR WRANGLE TIRES IN 2012 AND EXPERIENCED 2 BLOW OUTS AND HAVING ISSUES WITH ANOTHER. WE CONTACTED GOODYEAR AND THEY RESPONDED WITH WARRANTY INFORMATION. *TR
Fire
MERCEDES-BENZ
E350
(2012) - TIRES
Feb 14, 2015
Incident date: Apr 21, 2014
I HAVE HAD 3 IRREPARABLE TIRE BLOWOUTS IN LESS THAN 12 MONTHS: APPROXIMATE DATES APRIL 21, 2014, MAY 12, 2014, AND FEBRUARY 2, 2015. ALL 3 WERE THE RESULT OF HITTING POTHOLES. OKAY, THAT HAPPENS TO OTHER CARS ON OCCASION. BUT I CONSIDER THE RESULT TO BE A DESIGN DEFECT IN EITHER THE WHEEL/TIRE COMBINATION, WHICH WOULD BE THE FAULT OF MERCEDES, OR A DEFECT IN THE CONTINENTAL TIRES ALONE. THE CAR... Read more
VOLKSWAGEN
TIGUAN
(2013) - TIRES
Feb 14, 2015
Incident date: Nov 1, 2014
MY WIFE WAS DRIVING. SHORTLY AFTER GETTING ON THE INTERSTATE, HER REAR DRIVER SIDE TIRE BLEW OUT (THE WHOLE RIM WAS DETACHED). SHE DID NOT HIT ANYTHING AND SHE WAS NOT SPEEDING. INVESTIGATING THE PARKING LOT THAT SHE PULLED OUT OF, THERE WERE BLACK MARKS. WE LIVE RIGHT OFF THE INTERSTATE. THE DEALER IDENTIFIED A SECOND TIRE WITH A FLAW IN THE WALL OF THE TIRE. 2 TIRES HAD TO BE REPLACED. THIS WAS ... Read more
CONTINENTAL
CONTIPROCONTACT
(9999) - TIRES
Feb 14, 2015
Incident date: Nov 1, 2014
MY WIFE WAS DRIVING. SHORTLY AFTER GETTING ON THE INTERSTATE, HER REAR DRIVER SIDE TIRE BLEW OUT (THE WHOLE RIM WAS DETACHED). SHE DID NOT HIT ANYTHING AND SHE WAS NOT SPEEDING. INVESTIGATING THE PARKING LOT THAT SHE PULLED OUT OF, THERE WERE BLACK MARKS. WE LIVE RIGHT OFF THE INTERSTATE. THE DEALER IDENTIFIED A SECOND TIRE WITH A FLAW IN THE WALL OF THE TIRE. 2 TIRES HAD TO BE REPLACED. THIS WAS ... Read more
Incident date: Nov 18, 2014
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT MOTORCYCLE. WHILE RIDING AT AN UNKNOWN SPEED, THE REAR SHOCK SUSPENSION WAS DISABLED AND CAUSED THE VEHICLE TO DRIVE ACROSS BUMPS IN THE ROAD ROUGHLY WHEN RIDING WITH PASSENGERS. THE AIR SHOCK WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIRE NEEDED AIR. THE VEHICLE WAS NOT RE... Read more
DODGE
RAM QUAD CAB
(2002) - TIRES
Feb 13, 2015
Incident date: Feb 13, 2015
MICHELIN LATITUDE TIRES P265/70 R17 BOUGHT SEPT. 2011 FROM COSTCO IN INGLEWOOD CALIF. THE TREAD SURFACE IS PEELING FROM THE TIRE. THERE ARE SMALL CRATER LIKE AREAS WHERE THE TREAD HAS CRUMBLED AWAY. THE LATITUDE TIRE WAS ADVERTISED AS; "LATITUDE TOUR TIRES USE A SILICA-BASED TREAD COMPOUND MOLDED INTO A SYMMETRIC TREAD DESIGN". I WENT TO COSTCO TO SEE IF THEY WOULD WARRANTY THE TIRE. AT FIRST THEY... Read more