Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Oct 2, 2014
THE FOLLOWING IS AN EMAIL WE SENT TO TOYOTA. WE BELIEVE TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. REQUEST YOUR HELP TO RESOLVE THE ISSUE. THANK YOU, EMAIL: "12/12/14 WE HAD THE TEMPORARY REMEDY FOR THE 2004 SIENNA SPARE TIRE RECALL (#E1S) DONE AT YOUR DEALERSHIP OCTOBER 2, 2014. WE WERE TOLD THAT WE COULDN'T LEAVE THE DEALERSHIP WITH THE SPARE TIRE IN ITS CURRENT... Read more
AMERIVAN
TOYOTA SIENNA
(2013) - TIRES
May 1, 2015
Incident date: Jan 3, 2014
THE VAN SKIDDED OFF THE ROAD DUE TO FRONT (RUN FLAT) TIRES THAT GOT COMPLETELY WORN OUT AFTER DRIVING ONLY18K MILES. DUE TO THIS SKID THE FRONT END WAS COMPLETELY DAMAGED AND THE CAR HAD TO BE TOTALED. *TR
Crash
Incident date: Apr 6, 2011
2 VEHICLES INVOLVED WITH FUTURA BRAND TIRES BOUGHT @ PEP BOYS STORE# 165 WITH MULTIPLE INCIDENT DATES. ON 4/28/2006 BOUGHT 8 TIRES FOR 2 AUTOS, 2001 VW JETTA - P205/65R15 FUTURA TOURING HR & 1995 INFINITI J30T - P215/60R15 FUTURA PLUS TOURING HR. WHILE HWY DRIVING ONE DAY IN J30, VEHICLE SUDDENLY VIOLENTLY BECAME UNMANAGEABLE, VIBRATING, PULLING, DIFFICULT TO STEER. PULLED OFF THE ROAD TO SEE T... Read more
FUTURA
FUTURA TOURING HR
(9999) - TIRES
May 1, 2015
Incident date: Apr 6, 2011
2 VEHICLES INVOLVED WITH FUTURA BRAND TIRES BOUGHT @ PEP BOYS STORE# 165 WITH MULTIPLE INCIDENT DATES. ON 4/28/2006 BOUGHT 8 TIRES FOR 2 AUTOS, 2001 VW JETTA - P205/65R15 FUTURA TOURING HR & 1995 INFINITI J30T - P215/60R15 FUTURA PLUS TOURING HR. WHILE HWY DRIVING ONE DAY IN J30, VEHICLE SUDDENLY VIOLENTLY BECAME UNMANAGEABLE, VIBRATING, PULLING, DIFFICULT TO STEER. PULLED OFF THE ROAD TO SEE T... Read more
JEEP
GRAND CHEROKEE
(2013) - TIRES
May 1, 2015
Incident date: Sep 22, 2014
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JEEP
COMMANDER 4X4
(2007) - TIRES
May 1, 2015
Incident date: Apr 23, 2015
I PURCHASED 4 TIRES FROM M.A. TIRE CENTER, INC., 3156 BOSTON RD., BRONX, NY 10469 (718) 655-9863 IN THE PAST FEW MONTHS. MY FRONT DRIVER TIRE WAS PURCHASED IN MARCH 2015. AFTER A FEW WEEKS MY STEERING WHEEL STARTED SHAKING EVERY TIME I DROVE THE CAR. I WENT TO PEP BOYS THINKING MAYBE MY TIRES NEEDED TO BE BALANCED. THE SERVICE TECHNICIAN AT PEP BOYS SHOWED ME WHAT THE PROBLEM WAS. THE TIRE WAS SO ... Read more
Incident date: Dec 24, 2014
ON THE NIGHT DEC 24,2014, I HAD PICKED UP MY RENTAL CAR(1013 MAZDA 2 SILVER SEDAN) FROM DOLLAR RENTAL CAR AT BWI AIRPORT. ABOUT 30 MINUTES AFTER I DROVE OFF THE LOT, ABOUT 5 MILES AWAY FROM THE PICKUP GARAGE, I NOTICED THE LOW TIRE PRESSURE WARNING LIGHT WAS ON. BEFORE I HAD A CHANCE TO TURN AROUND AND RETURN THE CAR, THE FRONT DRIVERS SIDE TIRE BLEW OUT. THE TREAD WAS SEPARATED. THIS WAS OBVIOUS... Read more
JEEP
GRAND CHEROKEE
(2012) - TIRES
May 1, 2015
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT A REMEDY HAD NOT YET BEEN DESIGNED TO CORRECT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE DEALER CUT THE SPARE TIRE CABLE WITHOUT THE CONTACT'S CONSENT AND PLACED THE SPARE IN THE CONTACT'S VEHICLE. THE ... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE REC... Read more
JEEP
GRAND CHEROKEE
(2009) - TIRES
Apr 29, 2015
Incident date: Apr 28, 2015
SECOND INCIDENT REGARDING TIRE SENSOR MONITOR. MECHANIC CHECKED TIRE PRESSURE AND TSM DEFLATED TIRE AND HAD TO BE REPLACED. WHILE DRIVING AT 40 MPH, TIRE PRESSURE LIGHT COMES ON AND TIRE IMMEDIATELY DEFLATES. *TR
JEEP
GRAND CHEROKEE
(2013) - TIRES
Apr 29, 2015
Incident date: Apr 29, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE... Read more
Incident date: Apr 18, 2015
TL* THE CONTACT OWNS A 2013 FORD F-150 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P275/65/R18 (NA). WHILE ROTATING THE TIRES, THE CONTACT NOTICED CRACKS BETWEEN THE TREAD. THE CONTACT MENTIONED THAT ALL FOUR TIRES EXPERIENCED CRACKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER, WHO BOTH STATED THAT ALL THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFA... Read more
Incident date: Apr 18, 2015
TL* THE CONTACT OWNS A 2013 FORD F-150 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P275/65/R18 (NA). WHILE ROTATING THE TIRES, THE CONTACT NOTICED CRACKS BETWEEN THE TREAD. THE CONTACT MENTIONED THAT ALL FOUR TIRES EXPERIENCED CRACKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER, WHO BOTH STATED THAT ALL THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFA... Read more
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2014 INFINITI Q50 EQUIPPED WITH DUNLOP TUBELESS TIRES, SIZE: P245/40R19 (NA). WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT PASSENGER SIDE TIRE DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIRE SEPARATED FROM THE RIM. THE TIRE WAS REPLACED; HOWEVER, THE FAILURE RECURRED ON FIVE OTHER OCCASIONS FOR EACH OF THE OTHER TIRES. THE MANUFACTURER WAS MADE AWA... Read more
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2014 INFINITI Q50 EQUIPPED WITH DUNLOP TUBELESS TIRES, SIZE: P245/40R19 (NA). WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT PASSENGER SIDE TIRE DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIRE SEPARATED FROM THE RIM. THE TIRE WAS REPLACED; HOWEVER, THE FAILURE RECURRED ON FIVE OTHER OCCASIONS FOR EACH OF THE OTHER TIRES. THE MANUFACTURER WAS MADE AWA... Read more
Incident date: Apr 25, 2015
RETURNING HOME ON A HIGHWAY, WHEN I VEER TOWARDS THE LEFT, THE FRONT-RIGHT TIRE AND RIM STARTED SEPARATING SO I STOPPED THEN LOOKED AT THE CAR AND SAW THE TIRES WERE RIPPED APART! IT OCCURRED TO ME I SMELLED AROUND A HALF HOUR BEFORE THIS INCIDENT. THE DEALER AND THE 24 HOUR TOWING TRUCK SAID IT WAS MY FAULT BUT LATER, THE MECHANIC SAW SOMETHING ELSE; UNFORTUNATELY, THEY STILL CHARGED ME @ $300.... Read more
Incident date: Apr 27, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JEEP
GRAND CHEROKEE
(2013) - TIRES
Apr 27, 2015
Incident date: Feb 5, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 14V115000 (EQUIPMENT AND TIRES). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF TH... Read more
Incident date: Apr 7, 2010
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05-27-15 *BF ...UP... Read more
Incident date: Oct 20, 2014
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V115000 (EQUIPMENT AND TIRES) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE M... Read more
Incident date: Aug 15, 2007
MY HUSBAND AND I HAVE 2 FORD F350S THAT CAME WITH GENERAL TIRES OF THE 12 TIRES WE HAVE HAD 5 BLOW OUTS, THE MOST RECENT WAS 4/23/2015 ON I-80, IN WHICH MY TRUCK SUSTAINED OVER 2500.00 DOLLARS IN DAMAGE. JUST WONDERING IF WE ARE LUCKY OR IF GENERAL TIRE COMPANY IS JUST TRYING TO KILL PEOPLE. THE TIRES ARE 235X85X16 LOAD RANGE E AND ALL HAD SUBSTANTIAL TREAD WHEN THEY BLEW. THANK YOU FOR LOOKING IN... Read more
Incident date: Apr 9, 2015
2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE W... Read more
VOLKSWAGEN
BEETLE
(2013) - TIRES
Apr 27, 2015
Incident date: Apr 1, 2015
HANKOOK FRONT TIRES WORE OUT AT 10,000 MILES. *TR
Incident date: Apr 25, 2015
FRONT TIRE STARTED BREAKING APART AT SEAM ON INSIDE OF TIRE LEAKING AIR. *TR
KELLY
CHARGER HPT
(9999) - TIRES
Apr 26, 2015
Incident date: Apr 25, 2015
FRONT TIRE STARTED BREAKING APART AT SEAM ON INSIDE OF TIRE LEAKING AIR. *TR
Incident date: Sep 29, 2014
MY ROAD HUGGER GT ECO TIRES HAVE BEEN DEFECTIVE AFTER ONLY 15,000 MILES AND HAVE A 60,000 MILE WARRANTY. I WROTE DISCOUNT TIRE ABOUT THE DEFECT ON APRIL 6, 2015 VIA FEDEX OVERNIGHT MAIL BUT HAVE HEARD NOTHING AS OF TODAY. I HAVE HAD MY CAR INSPECTED BY MY LOCAL KIA DEALER AND IT HAS NO STRUCTURAL OR ALIGNMENT PROBLEMS. *TR
Incident date: Sep 29, 2014
MY ROAD HUGGER GT ECO TIRES HAVE BEEN DEFECTIVE AFTER ONLY 15,000 MILES AND HAVE A 60,000 MILE WARRANTY. I WROTE DISCOUNT TIRE ABOUT THE DEFECT ON APRIL 6, 2015 VIA FEDEX OVERNIGHT MAIL BUT HAVE HEARD NOTHING AS OF TODAY. I HAVE HAD MY CAR INSPECTED BY MY LOCAL KIA DEALER AND IT HAS NO STRUCTURAL OR ALIGNMENT PROBLEMS. *TR
Incident date: Apr 24, 2015
MY DAUGHTER AND SON IN LAW HAD PURCHASED GOOD YEAR TIRES 8 MONTHS AGO AND HAVE LESS THAN 8,000 MILES ON THEM WHEN ONE TIRE SIDE WALL ON THE TIRE FAILED WHEN THEY TOOK IT TO THE DEALER THEY WERE TOLD THAT THE FAILURE WAS DUE TO A POT HOLE. THE FAILURE WAS THE SIDEWALL AND THEREFORE IN OUR MINDS THAT PARTICULAR TIRE SIDEWALL HAD TO BE DEFECTIVE. THEY WERE TOLD THAT THEY HAD TO PAY FOR A NEW TIRE.... Read more
Incident date: Apr 24, 2015
MY DAUGHTER AND SON IN LAW HAD PURCHASED GOOD YEAR TIRES 8 MONTHS AGO AND HAVE LESS THAN 8,000 MILES ON THEM WHEN ONE TIRE SIDE WALL ON THE TIRE FAILED WHEN THEY TOOK IT TO THE DEALER THEY WERE TOLD THAT THE FAILURE WAS DUE TO A POT HOLE. THE FAILURE WAS THE SIDEWALL AND THEREFORE IN OUR MINDS THAT PARTICULAR TIRE SIDEWALL HAD TO BE DEFECTIVE. THEY WERE TOLD THAT THEY HAD TO PAY FOR A NEW TIRE.... Read more
Incident date: Apr 25, 2015
GOOD EVENING, I WOULD LIKE TO ACTUALLY PUT IN A CLAIM MAYBE JUST LIKE THE REST. A MONTH AGO I WAS DRIVING ON A HIGHWAY AND WHEN I GOT OFF AT MY EXIT THANK GOD THE TIRE WAS COMPLETELY FLAT WHEN I CALLED ROADSIDE ASSISTANCE THEY SAID MY TIRE DID NOT HAVE NO HOLE AND WHEN HE LOOKED IT WAS THE TIRE STEM THAT WAS BROKEN THIS IS THE THIRD TIME THAT THIS HAPPEN TO MY TIRE STEMS AND ALL THREE TIMES I WAS... Read more
Incident date: Apr 24, 2015
I TOOK MY 2009 FORD F-150 INTO LES SCHWAB FOR A TIRE ROTATION AND THEY POINTED OUT THAT ALL FOUR OF MY HANKOOK DYNAPRO ATM LT285/55-20 RF10 TIRES WITH DOT # T7VWRFH4510 HAVE APPROX. 1-1 1/2" CRACKS AROUND THE ENTIRE TIRE WHERE THE TREAD MEETS THE SIDEWALL. THE TIRES HAVE APPROXIMATELY 28,000 MILES ON THEM AND STILL HAVE AGGRESSIVE TREAD LIFE. LES SCHWAB RECOMMENDED REPLACING AND DID NOT HAVE AN ... Read more
Incident date: Apr 24, 2015
I TOOK MY 2009 FORD F-150 INTO LES SCHWAB FOR A TIRE ROTATION AND THEY POINTED OUT THAT ALL FOUR OF MY HANKOOK DYNAPRO ATM LT285/55-20 RF10 TIRES WITH DOT # T7VWRFH4510 HAVE APPROX. 1-1 1/2" CRACKS AROUND THE ENTIRE TIRE WHERE THE TREAD MEETS THE SIDEWALL. THE TIRES HAVE APPROXIMATELY 28,000 MILES ON THEM AND STILL HAVE AGGRESSIVE TREAD LIFE. LES SCHWAB RECOMMENDED REPLACING AND DID NOT HAVE AN ... Read more
Incident date: Apr 23, 2015
I WENT OUT TO MY CAR AND NOTICED A LARGE BULGE ON TOP OF DRIVER TIRE. TOOK TO DEALER SHIP [XXX] AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY. MY ONLY HAS AROUND 18,000 MILES ON IT, THE TIRE DID NOT TAKE ANY IMPACT OF ANY SORT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
KUMHO
SOLUS KH25
(9999) - TIRES
Apr 23, 2015
Incident date: Apr 23, 2015
I WENT OUT TO MY CAR AND NOTICED A LARGE BULGE ON TOP OF DRIVER TIRE. TOOK TO DEALER SHIP [XXX] AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY. MY ONLY HAS AROUND 18,000 MILES ON IT, THE TIRE DID NOT TAKE ANY IMPACT OF ANY SORT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Mar 17, 2015
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 9, 2014
I FEEL VERY UNSAFE DRIVING THE 2013 HYUNDAI ELANTRA. I BOUGHT THIS VEHICLE BRAND NEW IN NOV 2013. IN JULY 2014 FOR THE FIRST TIME MY TIRE PRESSURE LIGHT WENT ON. I HAVE MY CAR SERVICED AT MY HYUNDAI DEALER REGULARLY. EVERY SERVICE I MENTION THIS PROBLEM. AS OF APRIL 1ST THE LIGHT HAS COME ON ONCE A WEEK. THE TIRES GET DANGEROUSLY LOW (22LBS). TODAY APR. 23 I BROUGHT MY CAR IN AGAIN FOR SERV... Read more
Incident date: Apr 24, 2014
2014 KEYSTONE WILDWOOD VAIL SPORT ST 205/75D 14 ALREADY CRACKING IN SIDEWALLS AND HAD ONE BLOW IN SPRING OF 2014. HAD TO REPLACE, NOW NOTICING THE CRACKING BELIEVE IT IS DUE TO FAULTY TIRES. *TR
VAIL SPORT
ST LH99
(9999) - TIRES
Apr 22, 2015
Incident date: Apr 24, 2014
2014 KEYSTONE WILDWOOD VAIL SPORT ST 205/75D 14 ALREADY CRACKING IN SIDEWALLS AND HAD ONE BLOW IN SPRING OF 2014. HAD TO REPLACE, NOW NOTICING THE CRACKING BELIEVE IT IS DUE TO FAULTY TIRES. *TR
NATIONAL RV
SEA BREEZE
(2008) - TIRES
Apr 22, 2015
Incident date: Mar 1, 2014
MY RV HAS LESS THAN 6,000 ORIGINAL MILES ON IT AND I BOUGHT IT BRAND NEW WITH MICHELIN TIRES 235/80/22.5 IN WHICH CASE I'VE HAD TO REPLACE 2 TIRES ALREADY BECAUSE OF SIDEWALL CRACKING. I LIVE IN SOUTHERN CALIFORNIA AND I TAKE VERY GOOD CARE OF MY MOTORHOME INCLUDING COVERING THE TIRES WHEN IN STORAGE WHICH IS THE MAJORITY OF THE TIME. I'VE TRIED TO CONTACT MICHELIN FOR A RECALL BUT NOTHING. EAC... Read more
Incident date: Mar 1, 2014
MY RV HAS LESS THAN 6,000 ORIGINAL MILES ON IT AND I BOUGHT IT BRAND NEW WITH MICHELIN TIRES 235/80/22.5 IN WHICH CASE I'VE HAD TO REPLACE 2 TIRES ALREADY BECAUSE OF SIDEWALL CRACKING. I LIVE IN SOUTHERN CALIFORNIA AND I TAKE VERY GOOD CARE OF MY MOTORHOME INCLUDING COVERING THE TIRES WHEN IN STORAGE WHICH IS THE MAJORITY OF THE TIME. I'VE TRIED TO CONTACT MICHELIN FOR A RECALL BUT NOTHING. EAC... Read more
Incident date: Apr 21, 2015
MY KEY COMPLAINT IS THAT THESE TIRES HAVE NO GRIP ON THE ROAD WHEN WET. THEY CAN'T HOLD TRACTION DURING HEAVY BRAKING - THROWING THE CAR INTO A SKID. AROUND A CORNER THEY EASILY SKID. SHOULD SOMEONE BRAKE HARD AT HIGHWAY SPEEDS, CATASTROPHE IS ONLY A MOMENT AWAY AS THESE TIRES DO NOT GRIP THE ROAD. ALSO, THESE TIRES NOTORIOUS REPUTATION FOR THE HYDROPLANING RISK AND SIDEWALL BUBBLING - WHICH C... Read more
FOREST RIVER
LIMITED EDITION
(2015) - TIRES
Apr 21, 2015
Incident date: Mar 1, 2015
THE SIDEWALL SEPARATED FROM THE BEAD IN THREE LOCATIONS APPROXIMATELY .25 INCH ABOVE THE RIM. THE SEPARATIONS WERE APPROXIMATELY .5 INCH IN LENGTH. THE SEPARATIONS WERE OBVIOUSLY NOT CAUSED BY AN IMPACT OR OTHER ROAD DAMAGE. THE TIRE DEFLATED OVER TWO WEEKS WHILE PARKED. *TR
VOMA
TRAIL EXPRESS
(9999) - TIRES
Apr 21, 2015
Incident date: Mar 1, 2015
THE SIDEWALL SEPARATED FROM THE BEAD IN THREE LOCATIONS APPROXIMATELY .25 INCH ABOVE THE RIM. THE SEPARATIONS WERE APPROXIMATELY .5 INCH IN LENGTH. THE SEPARATIONS WERE OBVIOUSLY NOT CAUSED BY AN IMPACT OR OTHER ROAD DAMAGE. THE TIRE DEFLATED OVER TWO WEEKS WHILE PARKED. *TR
Incident date: Apr 19, 2015
BLOW OUT OF FRONT RIGHT TIRE ON CAMPER RESULTING IN RIPPING APART THE UNDER SIDE. (INSOLATION; WIRING; GAS LINES AND FLOORING) SEVERAL FEET OF FIBERGLASS AND ALUMINUM SIDING BLOWN APART. TREAD ON TIRE WAS TOTALLY SEPARATED CAUSING THE DAMAGE. TIRES MOUNTED FEB 2014 AND HAVE APPROXIMATELY 1200 MILES ON THEM TIRES MENTIONED HERE: BCT JK 42 ST 225/75 R 15 HI - RUN. TIRES WERE PROPERLY INFLATE... Read more
Incident date: Apr 12, 2015
SINCE I BROUGHT THE CAR BRAND NEW IN JUNE OF 2012 I HAVE BEEN HAVING PROBLEMS WITH THE FRONT TIRE ON THE PASSENGER SIDE. I HAVE BROUGHT NEW TIRES AND THE TIRE PRESSURE LIGHT COMES ON ALL THE TIME. POHANKA REPLACE THE VALVE STEM BACK IN AUGUST. NO THEY ARE TELLING ME I HAVE TO REPLACE THE SENSOR 3 AND REGISTER THE TMPS SENSORS FOR $220.00 AND I ALSO HAVE BEEN REPLACING THE HEADLIGHTS AND TAIL LIGHT... Read more
Incident date: Apr 19, 2015
TL* THE CONTACT OWNS A 2004 FORD EXPLORER EQUIPPED WITH CAPITOL PRECISION TRAC II TIRES, SIZE: 245/65R17. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT THERE WAS A BULGE IN THE REAR PASSENGER SIDE TIRE. THE CONTACT DISCOVERED THAT THE TIRE HAD A BULGE ON THE OUTSIDE WALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAIL... Read more
CAPITOL
PRECISION TRAC II
(9999) - TIRES
Apr 20, 2015
Incident date: Apr 19, 2015
TL* THE CONTACT OWNS A 2004 FORD EXPLORER EQUIPPED WITH CAPITOL PRECISION TRAC II TIRES, SIZE: 245/65R17. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT THERE WAS A BULGE IN THE REAR PASSENGER SIDE TIRE. THE CONTACT DISCOVERED THAT THE TIRE HAD A BULGE ON THE OUTSIDE WALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAIL... Read more
PRIME TIME
SPARTAN
(2014) - TIRES
Apr 20, 2015
Incident date: Mar 25, 2015
LEFT HOME FOR A WEEKEND TRIP TO BANDERA TEXAS WITH MY FIFTH WHEEL RV. CHECKED ALL TIRE PRESSURES PRIOR TO PULLING OUT TO MAKE SURE THEY WERE ALL AT MANFACTURE SPEC'S (80PSI) GOT APPROX. 40 MILES FROM HOME AND HAD A BLOW OUT ON THE BACK PASSENGER SIDE TIRE. THIS WAS A REAL SURPRISE TO ME SINCE THE TIRES WERE BRAND NEW AND ONLY HAD LESS THAN 1500 MILES ON THEM. WHEN THE TIRE BLEW OUT IT CAUSED SEVER... Read more
Incident date: Apr 14, 2015
SYSTEM WARNING WENT OFF THAT WE WERE LOOSING AIR IN THE TIRE. WITHIN SECONDS, WE PULLED OVER AND THE TIRE WAS FLAT. RECEIVED ROADSIDE ASSISTANCE SO WE COULD DRIVE THE TRUCK HOME. STOPPED AT A GAS STATION TO CHECK THE AIR IN ALL THE TIRES. COULDN'T PUT AIR IN ONE OF THE TIRES BECAUSE THE NUT HOLDING THE TIRE SENSOR ROTTED OFF. WHILE TRYING TO PUT THE AIR IN, THE STEM WAS GETTING PUSHED INTO TH... Read more