Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: May 12, 2015
MY DAUGHTER RECENTLY PURCHASED (JAN 29 2015) A 2014 HYUNDAI/ ACCENT/ GLS, VEHICLE # [XXX] FROM HADDAD OF THE BERKSHIRE HADDAD HYUNDAI, 689 EAST STREET IN PITTSFIELD , MA 01201 THIS VEHICLE CAME EQUIPPED WITH 4 KUHMO TIRES (LOW PROFILE # [XXX] . WE HAVE HAD TO REPLACE TWO OF THE ORIGINAL TIRES THE DRIVER LEFT FRONT TIRE DEVELOPED A GIANT BULGE IN THE SIDEWALL (THE TIRE AND RIM HAVE NO INDICAT... Read more
Incident date: May 17, 2015
RECEIVED LETTER ADVISING THAT UNDER RECALL 14V27300 MY 2008 TOYOTA SIENNA HAD A POTENTIAL PROBLEM WITH THE CABLE, HOLDING THE SPARE TIRE UNDERNEATH THE VEHICLE WHICH NEEDED TO BE REPLACED. IN THE FALL OF 2014 MY SPARE TIRE WAS RELOCATED TO THE LUGGAGE COMPARTMENT OF MY VAN WHICH RENDERED THE AREA UNUSABLE FOR FOLDING THE REAR SEATS DOWN TO USE THAT AREA FOR TRANSPORTING LARGER ITEMS. I CHECKED WIT... Read more
BRIDGESTONE
TURANZA
(9999) - TIRES
May 17, 2015
Incident date: May 17, 2015
RECEIVED LETTER ADVISING THAT UNDER RECALL 14V27300 MY 2008 TOYOTA SIENNA HAD A POTENTIAL PROBLEM WITH THE CABLE, HOLDING THE SPARE TIRE UNDERNEATH THE VEHICLE WHICH NEEDED TO BE REPLACED. IN THE FALL OF 2014 MY SPARE TIRE WAS RELOCATED TO THE LUGGAGE COMPARTMENT OF MY VAN WHICH RENDERED THE AREA UNUSABLE FOR FOLDING THE REAR SEATS DOWN TO USE THAT AREA FOR TRANSPORTING LARGER ITEMS. I CHECKED WIT... Read more
Incident date: May 15, 2014
IN MARCH OF 2014 I PURCHASED A SET OF TIRES FROM TREADWRIGHT TIRES WITHIN A VERY SHORT TIME I NOTICED THE SIDE WALLS CRACKING , BEFORE I COULD GET ANY RESPONSE I HAD A BLOW OUT ON MY RIGHT FROM TIRE AT 60 MPH, I WENT THROUGH TWO MORE SETS WITH THE SAME RESULTS OF SIDE WALL CRACKING BUT NO BLOW OUTS I AM NOW ON MY FOURTH SET , THEY ARE A DIFFERENT MODEL TIRE BUT I AM NOW HAVING A BAD VIBRATION SOM... Read more
Incident date: May 15, 2014
IN MARCH OF 2014 I PURCHASED A SET OF TIRES FROM TREADWRIGHT TIRES WITHIN A VERY SHORT TIME I NOTICED THE SIDE WALLS CRACKING , BEFORE I COULD GET ANY RESPONSE I HAD A BLOW OUT ON MY RIGHT FROM TIRE AT 60 MPH, I WENT THROUGH TWO MORE SETS WITH THE SAME RESULTS OF SIDE WALL CRACKING BUT NO BLOW OUTS I AM NOW ON MY FOURTH SET , THEY ARE A DIFFERENT MODEL TIRE BUT I AM NOW HAVING A BAD VIBRATION SOM... Read more
Incident date: Apr 9, 2015
2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE WA... Read more
POWER KING
TOWMAX
(9999) - TIRES
May 14, 2015
Incident date: Apr 9, 2015
2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE WA... Read more
Incident date: Oct 31, 2014
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 17, 2014
TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE (NEXEN CP671, MODEL NUMBER P21545R17) EXPERIENCED A DOUBLE BLOW OUT (FRONT AND REAR DRIVER SIDE TIRES). THE VEHICLE WAS TOWED TO THE DEALER. THE WARNING LIGHT ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOTIFIED. THE FAILURE HAS RECURRED APPROXIMATELY FOUR TIMES. ADDITIONAL TIRE DETAILS WERE UNAVAILABLE. ... Read more
WIRE WHEELS
SUPER SPOKE
(1999) - TIRES
May 14, 2015
Incident date: Feb 11, 2015
TL* THE CONTACT OWNS A 2013 HARLEY DAVIDSON ROAD GLIDE EQUIPPED WITH DNA SPECIAL MAMMOTH WHEELS (NA), PART NUMBER: MS18562242A. WHILE RIDING APPROXIMATELY 55 MPH, THE REAR TIRE DEFLATED WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT A SPOKE HAD DISLODGED FROM THE WHEEL AND PUNCTURED THE TIRE. THE MOTORCYCLE WAS TOWED TO THE BUSINESS WHERE THE WHEELS WERE PURCHASED AND WAS DIAGNOSED T... Read more
JEEP
GRAND CHEROKEE
(2012) - TIRES
May 13, 2015
Incident date: Apr 7, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER HAD NOT NOTIFIED THE DEALER OF THE PERMANENT REMEDY TO REPAIR THE VEHICLE. THE DEALER ONLY REMOVED THE SPARE TIRE CARRIER AND PLACED IT IN THE REAR SEAT OF THE VEHICLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PERMANENT REMEDY WOU... Read more
DESERT FOX
TOY HAULER
(2006) - TIRES
May 12, 2015
Incident date: May 5, 2015
BOUGHT FOUR (4) POWER KING TOW MAX STR ST 235/80R16 TRAILER TIRES. ALL FOUR HAVE FAILED AND BEEN REPLACED. FIRST FAILURE, TIRE EXPLODED, CAUSED TRAILER DAMAGE. SECOND FAILURE, TIRE WENT FLAT, DURING REPAIR DISCOVERED CATASTROPHIC INTERNAL FAILURE. THIRD FAILURE, VISUAL INSPECTION, TIRE SEPARATING. FORTH FAILURE, TIRE EXPLODED, CAUSED TRAILER DAMAGED. BOTH EXPLOSIVE TIRE FAILURE OCCURRED AT 65 MPH... Read more
POWER KING
TOWMAX
(9999) - TIRES
May 12, 2015
Incident date: May 5, 2015
BOUGHT FOUR (4) POWER KING TOW MAX STR ST 235/80R16 TRAILER TIRES. ALL FOUR HAVE FAILED AND BEEN REPLACED. FIRST FAILURE, TIRE EXPLODED, CAUSED TRAILER DAMAGE. SECOND FAILURE, TIRE WENT FLAT, DURING REPAIR DISCOVERED CATASTROPHIC INTERNAL FAILURE. THIRD FAILURE, VISUAL INSPECTION, TIRE SEPARATING. FORTH FAILURE, TIRE EXPLODED, CAUSED TRAILER DAMAGED. BOTH EXPLOSIVE TIRE FAILURE OCCURRED AT 65 MPH... Read more
MERCURY
GRAND MARQUIS
(1997) - TIRES
May 11, 2015
Incident date: May 9, 2015
I BOUGHT A SET OF 4 BRAND NEW BRIDGESTONE TURANZA SERENITY PLUS 225/60R16 TIRES ON APRIL 26, 2015, AND HAVE THEM INSTALLED ON MY WIFE'S CAR. MY WIFE AND TWO KIDS WERE DRIVING TO PHOENIX ON I-10 ON A CLEAR AND SUNNY DAY ON MAY 9, 2015 TO VISIT A FRIEND. SHE SAID SHE WAS DRIVING AT THE SPEED LIMIT OF 75 MPH AND WANTED TO PASS A SEMI-TRUCK ON HER RIGHT SO SHE SPEED UP TO PASS THE SEMI-TRUCK. SHE N... Read more
Crash
BRIDGESTONE
TURANZA
(9999) - TIRES
May 11, 2015
Incident date: May 9, 2015
I BOUGHT A SET OF 4 BRAND NEW BRIDGESTONE TURANZA SERENITY PLUS 225/60R16 TIRES ON APRIL 26, 2015, AND HAVE THEM INSTALLED ON MY WIFE'S CAR. MY WIFE AND TWO KIDS WERE DRIVING TO PHOENIX ON I-10 ON A CLEAR AND SUNNY DAY ON MAY 9, 2015 TO VISIT A FRIEND. SHE SAID SHE WAS DRIVING AT THE SPEED LIMIT OF 75 MPH AND WANTED TO PASS A SEMI-TRUCK ON HER RIGHT SO SHE SPEED UP TO PASS THE SEMI-TRUCK. SHE N... Read more
Crash
FOREST RIVER
SHASTA
(2015) - TIRES
May 11, 2015
Incident date: Apr 25, 2015
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT OBSERVED THAT THE SUSPENSION OF THE VEHICLE WAS LOW, WHICH RESULTED IN THE VEHICLE BEING LESS THAN AN INCH FROM BOTH OF THE SIDE TIRES. THE FAILURE RECURRED CONTINUOUSLY. THE RV WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SHACKLE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
Incident date: Feb 11, 2014
TL* THE CONTACT OWNS A 1998 PONTIAC SUNFIRE EQUIPPED WITH DOUGLASS X-TRAC A-W TIRES, SIZE 205/55R16 (NA). THE CONTACT PURCHASED ONE TIRE IN NOVEMBER OF 2013 AND ANOTHER IN JANUARY OF 2014. THE VEHICLE WAS TAKEN TO WAL-MART IN FEBRUARY OF 2014, WHERE THE TIRES WERE PURCHASED, AND IT WAS DIAGNOSED THAT THE TIRES WERE LEAKING. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE APPROXIMATE VEHICLE AND TIRE ... Read more
DOUGLASS
X-TRAC A-W
(9999) - TIRES
May 11, 2015
Incident date: Feb 11, 2014
TL* THE CONTACT OWNS A 1998 PONTIAC SUNFIRE EQUIPPED WITH DOUGLASS X-TRAC A-W TIRES, SIZE 205/55R16 (NA). THE CONTACT PURCHASED ONE TIRE IN NOVEMBER OF 2013 AND ANOTHER IN JANUARY OF 2014. THE VEHICLE WAS TAKEN TO WAL-MART IN FEBRUARY OF 2014, WHERE THE TIRES WERE PURCHASED, AND IT WAS DIAGNOSED THAT THE TIRES WERE LEAKING. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE APPROXIMATE VEHICLE AND TIRE ... Read more
Incident date: May 10, 2015
TIRE SIDE WALL BULGE DEVELOPED AFTER HITTING POTHOLE IN PARKING LOT AT <15 MPH. BULGE ~1/2" HIGH AND EXTENDS FROM JUST ABOVE BEAD TO JUST BELOW EDGE OF TREAD. BULGE ~1" WIDE. FOUR TIRES PURCHASED AND INSTALLED BY SEARS (PLATTSBURGH, NY) ~1 YEAR AGO - OEM SIZE ON OEM RIMS. VEHICLE HAS TWO SETS OF WHEELS (SUMMER. WINTER), NO SEASONAL DISMOUNT/REMOUNT. REPORTING INCIDENT AS THIS APPEARS TO BE ... Read more
CONTINENTAL
EXTREMECONTACT DWS
(9999) - TIRES
May 10, 2015
Incident date: May 10, 2015
TIRE SIDE WALL BULGE DEVELOPED AFTER HITTING POTHOLE IN PARKING LOT AT <15 MPH. BULGE ~1/2" HIGH AND EXTENDS FROM JUST ABOVE BEAD TO JUST BELOW EDGE OF TREAD. BULGE ~1" WIDE. FOUR TIRES PURCHASED AND INSTALLED BY SEARS (PLATTSBURGH, NY) ~1 YEAR AGO - OEM SIZE ON OEM RIMS. VEHICLE HAS TWO SETS OF WHEELS (SUMMER. WINTER), NO SEASONAL DISMOUNT/REMOUNT. REPORTING INCIDENT AS THIS APPEARS TO BE ... Read more
Incident date: May 9, 2015
WE HAVE APPROXIMATELY 28000 MILES ON OUR 2013 CHEVROLET CRUZE. TODAY, WE WERE RETURNING FROM A TRIP TO SEE FAMILY ABOUT 70 MILES AWAY AND SUFFERED A TIRE FAILURE. THE TIRE RIPPED IN THE SIDEWALL. I REPLACED IT WITH THE SPARE AND DRIVE CAREFULLY AVOIDING HIGHWAYS ON THE ROUTE HOME. UPON ARRIVING, I PROMPTLY CHECKED THE OTHER TIRES. I ALSO SEE SIGNS OF A SIMILAR SIDEWALL FAILURE BEGINNING ON THE OTH... Read more
GOODYEAR
ASSURANCE FUEL MAX
(9999) - TIRES
May 9, 2015
Incident date: May 9, 2015
WE HAVE APPROXIMATELY 28000 MILES ON OUR 2013 CHEVROLET CRUZE. TODAY, WE WERE RETURNING FROM A TRIP TO SEE FAMILY ABOUT 70 MILES AWAY AND SUFFERED A TIRE FAILURE. THE TIRE RIPPED IN THE SIDEWALL. I REPLACED IT WITH THE SPARE AND DRIVE CAREFULLY AVOIDING HIGHWAYS ON THE ROUTE HOME. UPON ARRIVING, I PROMPTLY CHECKED THE OTHER TIRES. I ALSO SEE SIGNS OF A SIMILAR SIDEWALL FAILURE BEGINNING ON THE OTH... Read more
NEW HORIZONS
FIFTH WHEEL TRAILER
(2007) - TIRES
May 8, 2015
Incident date: Apr 18, 2015
I WANT TO FILE A COMPLAINT ABOUT THE TIRES AND TIRE INFORMATION SHOWN ON THE LABEL ON MY RV.I HAVE A 2007 NEW HORIZON RV TRAILER MODEL SUMMIT WITH VIN# [XXX]. AT THIS POINT IN TIME AFTER HAVING HAD TWO OF MY FOUR TIRES FAIL FROM (BLOWOUT OR TREAD SEPARATION) AND THE REMAINING TWO TIRES APPROACHING 8 YEARS OLD I DECIDED TO SHOP FOR NEW TIRES. YOU CAN IMAGINE MY SURPRISE WHEN I STARTED ASKING OTHER ... Read more
Incident date: Apr 23, 2015
WE HAVE HAD 4 TIRE FAILURES WITH OUR CONTINENTAL TIRES. THERE HAVE BEEN 3 BLOWOUTS AND A BULGE IN A SIDEWALL. TWO OF THE BLOWOUTS OCCURRED AT SPEEDS LESS THAN 25MPH OVER SMALL POTHOLES. TIRES HAD 6000 MILES AND 100 MILES ON THEM FOR THE LOW SPEED BLOWOUTS. NO BENT RIMS. ALL DEEMED AS ROAD HAZARD. BULGED TIRE COVERED BY BUICK DEALER. I PAID HALF FOR FIRST BLOWOUT, ALL OF THE FIRST LOW SPEED BLOWOUT... Read more
CONTINENTAL
CONTIPROCONTACT
(9999) - TIRES
May 8, 2015
Incident date: Apr 23, 2015
WE HAVE HAD 4 TIRE FAILURES WITH OUR CONTINENTAL TIRES. THERE HAVE BEEN 3 BLOWOUTS AND A BULGE IN A SIDEWALL. TWO OF THE BLOWOUTS OCCURRED AT SPEEDS LESS THAN 25MPH OVER SMALL POTHOLES. TIRES HAD 6000 MILES AND 100 MILES ON THEM FOR THE LOW SPEED BLOWOUTS. NO BENT RIMS. ALL DEEMED AS ROAD HAZARD. BULGED TIRE COVERED BY BUICK DEALER. I PAID HALF FOR FIRST BLOWOUT, ALL OF THE FIRST LOW SPEED BLOWOUT... Read more
Incident date: May 7, 2014
THESE "RUNFLAT" TIRES HAVE HAD SOME IMPACTS FROM POTHOLES. I HAVE HAD 4 OF THEM FAIL BEGINNING WITH THE CITED UNITS. TYPICALLY, THE SIDEWALL BEGINS TO BULGE AND THEN A CRACK APPEARS SOME TIME LATER ABOUT 4 INCHES LONG EXTENDING WELL INTO THE TIRE ABOUT AN INCH AWAY FROM THE BEAD. THE CORD IS EXPOSED. *TR
Incident date: May 7, 2014
THESE "RUNFLAT" TIRES HAVE HAD SOME IMPACTS FROM POTHOLES. I HAVE HAD 4 OF THEM FAIL BEGINNING WITH THE CITED UNITS. TYPICALLY, THE SIDEWALL BEGINS TO BULGE AND THEN A CRACK APPEARS SOME TIME LATER ABOUT 4 INCHES LONG EXTENDING WELL INTO THE TIRE ABOUT AN INCH AWAY FROM THE BEAD. THE CORD IS EXPOSED. *TR
EZ LOADER
ADJUSTABLE ALUM TRAILER
(2015) - TIRES
May 7, 2015
Incident date: Apr 15, 2015
I WORK FOR A MARINE DEALERSHIP AND I HAVE HAD 8 TIRE FAILURES IN THE PAST FEW MONTHS INVOLVING THE SAME MAKE, MODEL AND SIZE OF TIRES ALL OF THE TIRES APPEAR TO BE FAILING DUE TO SIDEWALL FAILURE. THE BRAND OF TIRE IS NOT LISTED AS A BRAND IN THIS COMPLAINT SO I WAS INSTRUCTED TO PICK AND BRAND OF TIRE FOR THE COMPLAINT. THE BRAND INVOLVED IS: QIND RUBBER COMPANY NOT THE TIRE LISTED. ALSO THE TRAI... Read more
Incident date: Apr 15, 2015
I WORK FOR A MARINE DEALERSHIP AND I HAVE HAD 8 TIRE FAILURES IN THE PAST FEW MONTHS INVOLVING THE SAME MAKE, MODEL AND SIZE OF TIRES ALL OF THE TIRES APPEAR TO BE FAILING DUE TO SIDEWALL FAILURE. THE BRAND OF TIRE IS NOT LISTED AS A BRAND IN THIS COMPLAINT SO I WAS INSTRUCTED TO PICK AND BRAND OF TIRE FOR THE COMPLAINT. THE BRAND INVOLVED IS: QIND RUBBER COMPANY NOT THE TIRE LISTED. ALSO THE TRAI... Read more
JEEP
GRAND CHEROKEE
(2014) - TIRES
May 7, 2015
Incident date: Feb 8, 2015
2014 JEEP GRAND CHEROKEE CAME WITH OEM GOODYEAR FORTERA HL 265/50R20 TIRES. THE TIRES HAD ONLY 15K MILES AND WERE INADEQUATE DURING EVEN SMALL AMOUNTS OF RAIN OR SNOW. THE CAR WAS CONSTANTLY LOSING GRIP ON THE ROAD EVENTUALLY LEADING TO ME CRASHING INTO A POLE GOING 20 MPH CAUSING $17K IN DAMAGE. *TR
Crash
GOODYEAR
FORTERA HL
(9999) - TIRES
May 7, 2015
Incident date: Feb 8, 2015
2014 JEEP GRAND CHEROKEE CAME WITH OEM GOODYEAR FORTERA HL 265/50R20 TIRES. THE TIRES HAD ONLY 15K MILES AND WERE INADEQUATE DURING EVEN SMALL AMOUNTS OF RAIN OR SNOW. THE CAR WAS CONSTANTLY LOSING GRIP ON THE ROAD EVENTUALLY LEADING TO ME CRASHING INTO A POLE GOING 20 MPH CAUSING $17K IN DAMAGE. *TR
Crash
GMC
YUKON DENALI XL
(2008) - TIRES
May 7, 2015
Incident date: Jan 6, 2014
I PURCHASED A NEW 2008 GMC YUKON DENALI IN JANUARY OF 2008 .THIS CAR HAS 60000 MILES ON IT AND HAS NEVER BEEN IN A ACCIDENT .I HAVE REPLACED ALL 4 TIRES ON THE TRUCK DUE TO A CONSTANT LOSE OF AIR IN THE TIRES TO FIND OUT AFTER REPLACING THE TIRES THAT THE LOSE OF AIR IS DUE TO THE AIR LEAKING THRU THE RIMS .I UNDERSTAND THAT YOU ARE GOING TO HAVE WEAR AND TEAR ON A VEHICLE BUT IN ALL OF MY 30 Y... Read more
BRIDGESTONE/FIRESTONE NOR
DUELER A/T 693
(9999) - TIRES
May 7, 2015
Incident date: Jan 6, 2014
I PURCHASED A NEW 2008 GMC YUKON DENALI IN JANUARY OF 2008 .THIS CAR HAS 60000 MILES ON IT AND HAS NEVER BEEN IN A ACCIDENT .I HAVE REPLACED ALL 4 TIRES ON THE TRUCK DUE TO A CONSTANT LOSE OF AIR IN THE TIRES TO FIND OUT AFTER REPLACING THE TIRES THAT THE LOSE OF AIR IS DUE TO THE AIR LEAKING THRU THE RIMS .I UNDERSTAND THAT YOU ARE GOING TO HAVE WEAR AND TEAR ON A VEHICLE BUT IN ALL OF MY 30 Y... Read more
Incident date: Apr 30, 2015
THIS IS A FOLLOW UP TO NHTSA ID NUMBER 10713859 FILED 04/30/2012. 2012 CHRYSLER 300C HAD JUST BEEN SERVICED AT AUTONATION CHRYSLER DODGE JEEP IN SPRING, TEXAS, SERVICE CONSISTED OF ENGINE OIL/FILTER REPLACEMENT, BALANCE/ROTATION OF TIRES AND REPLACEMENT OF WINDSHIELD WIPER BLADES. AFTER DRIVING OUT OF THE DEALERSHIP PARKING LOT APPROXIMATELY 3/4 MILE THE VEHICLE FAILED TO ACCELERATE WHEN TRYING... Read more
Incident date: Feb 21, 2015
I HAD TO REPLACE TWO TIRES BECAUSE OF BUBBLE ON THE OUTSIDE OF THE PERIMETER. *TR
Incident date: Apr 30, 2012
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. WHILE ATTEMPTING TO START THE VEHICLE, THE LOW TIRE PRESSURE WARNING INDICATOR FOR THE FRONT PASSENGER SIDE TIRE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIRE HAD DRY ROTTED AND HAD CRACKS. THE TECHNICIAN FILLED THE TIRE WITH AIR; HOWEVE... Read more
GOODYEAR
FORTERA HL
(9999) - TIRES
May 6, 2015
Incident date: Apr 30, 2012
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. WHILE ATTEMPTING TO START THE VEHICLE, THE LOW TIRE PRESSURE WARNING INDICATOR FOR THE FRONT PASSENGER SIDE TIRE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIRE HAD DRY ROTTED AND HAD CRACKS. THE TECHNICIAN FILLED THE TIRE WITH AIR; HOWEVE... Read more
Incident date: Apr 8, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE: P225/55R17. WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS A VIBRATION PRESENT AND THEN THERE WAS A SUDDEN POP SOUND ON THE REAR DRIVER SIDE. THE CONTACT STATED THAT THE DRIVER SIDE REAR TIRE BLEW OUT AND SPLIT THREE WAYS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE THREAD SE... Read more
GOODYEAR
ASSURANCE FUEL MAX
(9999) - TIRES
May 6, 2015
Incident date: Apr 8, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE: P225/55R17. WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS A VIBRATION PRESENT AND THEN THERE WAS A SUDDEN POP SOUND ON THE REAR DRIVER SIDE. THE CONTACT STATED THAT THE DRIVER SIDE REAR TIRE BLEW OUT AND SPLIT THREE WAYS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE THREAD SE... Read more
Incident date: May 22, 2014
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 11, 2011
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V273000 (TIRES). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 5, 2015
CAMPAIGN 14V273000 (SPARE TIRE CABLE CORROSION) WAS INITIATED IN MAY 2014. IT'S NOW A YEAR LATER AND THERE IS NO PERMANENT FIX, NOR HAS TOYOTA EVEN PROVIDED A DATE WHEN THERE WILL BE A PERMANENT FIX. THE INTERIM FIX I HAVE BEEN LIVING WITH FOR THE PAST YEAR WAS TO REMOVE THE SPARE TIRE FROM UNDER MY MINIVAN AND PUT IT IN THE PASSENGER COMPARTMENT. TOYOTA HAS GONE WAY TOO LONG WITHOUT PROVIDING ... Read more
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE REVERSING AT A LOW SPEED, THE CONTACT NOTICED THAT THE SPARE TIRE SEPARATED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO PERFORM THE RECALL REPAIR DUE TO CORROSION AROUND THE ATTACHMENT AREA. TH... Read more
Incident date: Apr 4, 2015
I HAVE BCT TIRES THAT ONLY HAVE 10K MILES ON THEM, AND AROUND 2 YEARS OLD THEY ARE SIZE LT 275 75 R 16 LOAD E I HAVE THEM MOUNTED ON A 2006 FORD E450 BOX ON THE REAR, THIS IS THE SECOND BLOW OUT THAT I HAVE EXPERIENCED WHERE THE TIRE SEPARATES JUST ABOVE THE BEAD. MY TRUCK IS NOT OVER WEIGHT, NOR DO I DRIVE OFF ROAD OR ABUSE THE TIRES. I BOUGHT THEM THROUGH CHERRY TIRE IN MAYBROOK NY 12543. THE O... Read more
Incident date: Apr 4, 2015
I HAVE BCT TIRES THAT ONLY HAVE 10K MILES ON THEM, AND AROUND 2 YEARS OLD THEY ARE SIZE LT 275 75 R 16 LOAD E I HAVE THEM MOUNTED ON A 2006 FORD E450 BOX ON THE REAR, THIS IS THE SECOND BLOW OUT THAT I HAVE EXPERIENCED WHERE THE TIRE SEPARATES JUST ABOVE THE BEAD. MY TRUCK IS NOT OVER WEIGHT, NOR DO I DRIVE OFF ROAD OR ABUSE THE TIRES. I BOUGHT THEM THROUGH CHERRY TIRE IN MAYBROOK NY 12543. THE O... Read more
Incident date: Jun 1, 2014
2014 CHEVROLET CAMARO. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES AND DEALERSHIP REFUSAL TO SERVICE VEHICLE AND REFUSAL TO REFUND MONEY. *SMD THE CONSUMER STATED THE TIRE PRESSURE LIGHT ILLUMINATED. A MINUTE LATER, THE TIRE EXPLODED. ALSO, THE VEHICLE WOULD NOT START. THE TIRE PRESSURE LIGHT ILLUMINATED FOR A SECOND TIME. *JB
Incident date: Jan 7, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VOLKSWAGEN
JETTA
(2014) - TIRES
May 3, 2015
Incident date: May 1, 2015
2014 VW JETTA HAS BEEN EXPERIENCING PROBLEMS WITH LOW TIRES AND HANDLING ISSUES WHILE DRIVING ON DRY, WET OR EXTREME HEAT CONDITIONS. THIS CAR HAS BEEN SERVICED BY THE DEALER SINCE ITS PURCHASE 13-NOV-2013 AND WASN'T UNTIL 1-MAY-2015 THAT WE NOTICED 3 OF THE 4 TIRES HAVE SIDEWALLS WHICH HAVE SEPARATED AND COME APART ON THE SIDE OF THE TIRE AS WELL AS IN MULTIPLE PLACES OF THE TIRE. THE TIRES HAV... Read more
BRIDGESTONE
TURANZA EL400-02
(9999) - TIRES
May 3, 2015
Incident date: May 1, 2015
2014 VW JETTA HAS BEEN EXPERIENCING PROBLEMS WITH LOW TIRES AND HANDLING ISSUES WHILE DRIVING ON DRY, WET OR EXTREME HEAT CONDITIONS. THIS CAR HAS BEEN SERVICED BY THE DEALER SINCE ITS PURCHASE 13-NOV-2013 AND WASN'T UNTIL 1-MAY-2015 THAT WE NOTICED 3 OF THE 4 TIRES HAVE SIDEWALLS WHICH HAVE SEPARATED AND COME APART ON THE SIDE OF THE TIRE AS WELL AS IN MULTIPLE PLACES OF THE TIRE. THE TIRES HAV... Read more