Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Aug 23, 2016
MICHELIN HAD A SAFETY RECALL FOR DOT B99Y 56EX 3812-2113 OF ITS LTX M/S P275/55R20 111T FOR "AFFECTED TIRES COULD HAVE PARTIAL OR FULL SIDEWALL PERFORATIONS THAT COULD CAUSE THEM TO EXPERIENCE LOSS OF AIR PRESSURE ' I PURCHASED THE LTX M/S P275/55R20 DOT B79Y 56EX 1913 MADE IN THE SAME TIME FRAME FOR MY 2009 FORD F-150 ON 06/08/2013. ON AUGUST 23, 2016, WHILE ON A 70MPH HIGHWAY, I SUFFERED A BL... Read more
Incident date: Aug 23, 2016
MICHELIN HAD A SAFETY RECALL FOR DOT B99Y 56EX 3812-2113 OF ITS LTX M/S P275/55R20 111T FOR "AFFECTED TIRES COULD HAVE PARTIAL OR FULL SIDEWALL PERFORATIONS THAT COULD CAUSE THEM TO EXPERIENCE LOSS OF AIR PRESSURE ' I PURCHASED THE LTX M/S P275/55R20 DOT B79Y 56EX 1913 MADE IN THE SAME TIME FRAME FOR MY 2009 FORD F-150 ON 06/08/2013. ON AUGUST 23, 2016, WHILE ON A 70MPH HIGHWAY, I SUFFERED A BL... Read more
VOLKSWAGEN
TOUAREG
(2015) - TIRES
Sep 11, 2016
Incident date: Sep 11, 2016
I TOOK MY VEHICLE IN TO THE TIRE SHOP THIS MORNING TO HAVE THE TIRE PATCHED FOR A SMALL SCREW THAT WAS PICKED UP DURING NORMAL OPERATION. I RECEIVED A CALL A SHORT TIME LATER FROM TIRE SHOP TELLING ME THAT THE SIDEWALL OF MY TIRE HAD FAILED. THIS IS THE SECOND SIDEWALL FAILURE MY GOODYEAR EAGLE LS-2'S HAVE EXPERIENCED IN LESS THAN 2 MONTHS. VEHICLE IS 2015 VOLKSWAGEN TOUAREG, AND THE TIRES WERE OR... Read more
Incident date: Sep 11, 2016
I TOOK MY VEHICLE IN TO THE TIRE SHOP THIS MORNING TO HAVE THE TIRE PATCHED FOR A SMALL SCREW THAT WAS PICKED UP DURING NORMAL OPERATION. I RECEIVED A CALL A SHORT TIME LATER FROM TIRE SHOP TELLING ME THAT THE SIDEWALL OF MY TIRE HAD FAILED. THIS IS THE SECOND SIDEWALL FAILURE MY GOODYEAR EAGLE LS-2'S HAVE EXPERIENCED IN LESS THAN 2 MONTHS. VEHICLE IS 2015 VOLKSWAGEN TOUAREG, AND THE TIRES WERE OR... Read more
Incident date: Sep 6, 2016
GOODYEAR DOT MMFUJNR33815 GOODYEAR TIRE MTS/235/45R18 94V. SECOND TIRE I HAD TO REPLACE ON NEW FORD FUSION (NITROGEN). 1ST THE WHOLE SIDEWALL COMPLETELY SEPERATED FROM TIRE. SERVICE DEPT. AT FORD SAID THEY HAVE NEVER SEEN THAT HAPPEN BEFORE. SAID IT WAS A DEFECTIVE TIRE. NOW I HAVE A GOLF BALL SIZE LUMP ON MY SIDEWALL OF THE TIRE. NO APPARENT REASON. IT IS TIME FOR GOODYEAR TO BE INVESTIGAT... Read more
Incident date: Sep 6, 2016
GOODYEAR DOT MMFUJNR33815 GOODYEAR TIRE MTS/235/45R18 94V. SECOND TIRE I HAD TO REPLACE ON NEW FORD FUSION (NITROGEN). 1ST THE WHOLE SIDEWALL COMPLETELY SEPERATED FROM TIRE. SERVICE DEPT. AT FORD SAID THEY HAVE NEVER SEEN THAT HAPPEN BEFORE. SAID IT WAS A DEFECTIVE TIRE. NOW I HAVE A GOLF BALL SIZE LUMP ON MY SIDEWALL OF THE TIRE. NO APPARENT REASON. IT IS TIME FOR GOODYEAR TO BE INVESTIGAT... Read more
Incident date: Sep 8, 2016
TL* THE CONTACT OWNS A 2016 HONDA CR-V EQUIPPED WITH BRIDGESTONE DUELER H/P (NA) TIRES, SIZE: 225/65R17 (NA). WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD DEFLATED. THE CONTACT INDEPENDENTLY REPLACED THE TIRE WITH THE SPARE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE MA... Read more
BRIDGESTONE
DUELER AT
(9999) - TIRES
Sep 8, 2016
Incident date: Sep 8, 2016
TL* THE CONTACT OWNS A 2016 HONDA CR-V EQUIPPED WITH BRIDGESTONE DUELER H/P (NA) TIRES, SIZE: 225/65R17 (NA). WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD DEFLATED. THE CONTACT INDEPENDENTLY REPLACED THE TIRE WITH THE SPARE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE MA... Read more
CHEVROLET
SILVERADO 2500
(2008) - TIRES
Sep 7, 2016
Incident date: Sep 7, 2016
2008 CHEVY SILVERADO 2500 HD, SECOND TIRE TO BLOW OUT AND THE SAME DOT NUMBER ON THEM BF GOODRICH SIZE 265/75R/16 (123/120R) RUGGED TERRAIN, DOT BFW8 0211 1113 AND BFW8 0211 1414, ONE EACH ON THE TRUCK HAVE SEPARATED, TIRE TREAD COME UNRAPPED FROM TIRE AT SPEED OF 45 MPH THE OTHER TIRE AT 65 MPH WITH ONLY 20,000 MILES ON ONE AND ONE WITH 32,000 MILES, TREAD WAS STILL GOOD ON BOTH. TRUCK HAD MAYBE ... Read more
B.F.GOODRICH
TA ALL TERRAIN
(9999) - TIRES
Sep 7, 2016
Incident date: Sep 7, 2016
2008 CHEVY SILVERADO 2500 HD, SECOND TIRE TO BLOW OUT AND THE SAME DOT NUMBER ON THEM BF GOODRICH SIZE 265/75R/16 (123/120R) RUGGED TERRAIN, DOT BFW8 0211 1113 AND BFW8 0211 1414, ONE EACH ON THE TRUCK HAVE SEPARATED, TIRE TREAD COME UNRAPPED FROM TIRE AT SPEED OF 45 MPH THE OTHER TIRE AT 65 MPH WITH ONLY 20,000 MILES ON ONE AND ONE WITH 32,000 MILES, TREAD WAS STILL GOOD ON BOTH. TRUCK HAD MAYBE ... Read more
Incident date: Jul 17, 2016
WHILE DRIVING ON THE HIGHWAY MY TRUCK BEGAN TO VIBRATE. I STOPPED AND CHECKED THE TIRES CONDITION, AIR PRESSURE AND LUG NUTS. ALL SEEMED TO BE FINE. I CONTINUED DRIVING AND EXPERIENCED A VIOLENT BLOWOUT FROM THE RIGHT FRONT TIRE CAUSING EXTENSIVE DAMAGE TO THE RIGHT FRONT OF THE TRUCK. I WAS TOLD BY THE TIRE STORE THAT MODEL TIRE WAS DEFECTIVE AND THEY HAD SEEN A NUMBER OF FAILURES. A CLAIM WAS FI... Read more
B.F.GOODRICH
ALL-TERRAIN
(9999) - TIRES
Sep 7, 2016
Incident date: Jul 17, 2016
WHILE DRIVING ON THE HIGHWAY MY TRUCK BEGAN TO VIBRATE. I STOPPED AND CHECKED THE TIRES CONDITION, AIR PRESSURE AND LUG NUTS. ALL SEEMED TO BE FINE. I CONTINUED DRIVING AND EXPERIENCED A VIOLENT BLOWOUT FROM THE RIGHT FRONT TIRE CAUSING EXTENSIVE DAMAGE TO THE RIGHT FRONT OF THE TRUCK. I WAS TOLD BY THE TIRE STORE THAT MODEL TIRE WAS DEFECTIVE AND THEY HAD SEEN A NUMBER OF FAILURES. A CLAIM WAS FI... Read more
VOLKSWAGEN
PASSAT
(2004) - TIRES
Sep 7, 2016
Incident date: Sep 5, 2016
TIRE BUBBLE, 2" WIDE, 2" LONG, 1/2" HIGH
Incident date: Sep 5, 2016
TIRE BUBBLE, 2" WIDE, 2" LONG, 1/2" HIGH
FOREST RIVER
LIMITED EDITION
(2015) - TIRES
Sep 7, 2016
Incident date: May 26, 2016
FAILURE OF TIRE. TREAD SEPARATION. DAMAGE TO RECREATIONAL VEHICLE. TIRES WERE OEM ON A 2015 MODEL. SECOND FAILURE OCCURRED ON 09/05/2016, SAME TIRES / BRAND. TIRE CONDITIONS; I.E. PRESSURE, SIDE WALL AND TREAD WEAR CONDITIONS WERE CHECKED PRIOR TO DEPARTURE.
POWER KING
TOWMAX
(9999) - TIRES
Sep 7, 2016
Incident date: May 26, 2016
FAILURE OF TIRE. TREAD SEPARATION. DAMAGE TO RECREATIONAL VEHICLE. TIRES WERE OEM ON A 2015 MODEL. SECOND FAILURE OCCURRED ON 09/05/2016, SAME TIRES / BRAND. TIRE CONDITIONS; I.E. PRESSURE, SIDE WALL AND TREAD WEAR CONDITIONS WERE CHECKED PRIOR TO DEPARTURE.
FOREST RIVER
LIMITED EDITION
(2015) - TIRES
Sep 7, 2016
Incident date: Sep 5, 2016
FAILURE OF TIRE. SIDEWALL SEPARATION. TIRES WERE OEM ON A 2015 MODEL. SECOND FAILURE. FIRST OCCURRED ON 05/26/2016, SAME TIRES / BRAND. TIRE CONDITIONS; I.E. PRESSURE, SIDE WALL AND TREAD WEAR CONDITIONS WERE CHECKED PRIOR TO DEPARTURE.
POWER KING
TOWMAX
(9999) - TIRES
Sep 7, 2016
Incident date: Sep 5, 2016
FAILURE OF TIRE. SIDEWALL SEPARATION. TIRES WERE OEM ON A 2015 MODEL. SECOND FAILURE. FIRST OCCURRED ON 05/26/2016, SAME TIRES / BRAND. TIRE CONDITIONS; I.E. PRESSURE, SIDE WALL AND TREAD WEAR CONDITIONS WERE CHECKED PRIOR TO DEPARTURE.
Incident date: Aug 6, 2016
TWO LARGE BULGES ON INSIDE SIDEWALL. STUCK OUT APPROXIMATELY 3/4 OF AN INCH WITH THE SURFACE AREA OF A SLIVER DOLLAR. FELT INCREASINGLY LIKE UNBALANCED TIRE IN REAR. NEVER BLEW. DID NOT HIT ANY POTHOLES OR ROADWAY DEBRIS BEFORE OCCURRENCE. I HAVE RETAINED THE TIRE.
Incident date: Aug 6, 2016
TWO LARGE BULGES ON INSIDE SIDEWALL. STUCK OUT APPROXIMATELY 3/4 OF AN INCH WITH THE SURFACE AREA OF A SLIVER DOLLAR. FELT INCREASINGLY LIKE UNBALANCED TIRE IN REAR. NEVER BLEW. DID NOT HIT ANY POTHOLES OR ROADWAY DEBRIS BEFORE OCCURRENCE. I HAVE RETAINED THE TIRE.
FORD
F SUPER DUTY
(2002) - TIRES
Sep 7, 2016
Incident date: Sep 1, 2016
SET OF 5 UNIROYAL LIBERATOR TIRES PURCHASED NEW, LT265-75-16 LOAD RANGE E, 2002 F-250 4X4 (OEM SIZE) *THESE TIRES ARE NO LONGER AVAILABLE THRU WAL-MART WHERE THEY WERE PURCHASED AND INSTALLED. THE FOLLOWING OCCURRENCES WERE/ARE DUE TO DEFECTIVE TIRES, NOT ANY ACTIONS COMMITTED BY WAL-MART, THE INSTALLER/SELLER. OWNER OF VEHICLE IS CERTIFIED MECHANIC AND MAINTAINS VEHICLE & TIRES TO OEM S... Read more
Incident date: Sep 1, 2016
SET OF 5 UNIROYAL LIBERATOR TIRES PURCHASED NEW, LT265-75-16 LOAD RANGE E, 2002 F-250 4X4 (OEM SIZE) *THESE TIRES ARE NO LONGER AVAILABLE THRU WAL-MART WHERE THEY WERE PURCHASED AND INSTALLED. THE FOLLOWING OCCURRENCES WERE/ARE DUE TO DEFECTIVE TIRES, NOT ANY ACTIONS COMMITTED BY WAL-MART, THE INSTALLER/SELLER. OWNER OF VEHICLE IS CERTIFIED MECHANIC AND MAINTAINS VEHICLE & TIRES TO OEM S... Read more
Incident date: Aug 31, 2016
TL* THE CONTACT OWNS A 2014 HEARTLAND SUNDANCE EQUIPPED WITH TOWMAX STR ST TIRES, SIZE: ST225/75 R15. WHILE DRIVING APPROXIMATELY 62 MPH, THE DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE CONTACT REPLACED THE TIRE THE NEXT DAY, AND THE REAR DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE DEALER REPLACED THE FOUR TIRES. THE MANUFACTURER WAS MADE A... Read more
TOWMAX STR
ST
(9999) - TIRES
Sep 6, 2016
Incident date: Aug 31, 2016
TL* THE CONTACT OWNS A 2014 HEARTLAND SUNDANCE EQUIPPED WITH TOWMAX STR ST TIRES, SIZE: ST225/75 R15. WHILE DRIVING APPROXIMATELY 62 MPH, THE DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE CONTACT REPLACED THE TIRE THE NEXT DAY, AND THE REAR DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE DEALER REPLACED THE FOUR TIRES. THE MANUFACTURER WAS MADE A... Read more
Incident date: Aug 11, 2016
TWO KUMHO TIRES WERE INSTALLED IN AUGUST 2015 AT 178,000 MILES. IN AUGUST OF 2016 AT 190,000 MILES VEHICLE BEGAN TO VIBRATE. RETURNED TO TIRE DEALER AND WAS TOLD ONE OF THE TIRE WAS SEPARATING AND NEEDED REPLACED. TIRES HAVE 12,000 MILES ON THEM. NO REASON TO BELIEVE THE OTHER ONE WILL NOT DO THE SAME THING. MADE IN CHINA.
Incident date: Aug 11, 2016
TWO KUMHO TIRES WERE INSTALLED IN AUGUST 2015 AT 178,000 MILES. IN AUGUST OF 2016 AT 190,000 MILES VEHICLE BEGAN TO VIBRATE. RETURNED TO TIRE DEALER AND WAS TOLD ONE OF THE TIRE WAS SEPARATING AND NEEDED REPLACED. TIRES HAVE 12,000 MILES ON THEM. NO REASON TO BELIEVE THE OTHER ONE WILL NOT DO THE SAME THING. MADE IN CHINA.
VOLKSWAGEN
JETTA
(2015) - TIRES
Sep 2, 2016
Incident date: Sep 1, 2016
BOUGHT A 2015 JETTA SE IN SEPTEMBER OF 2015. VEHICLE WAS ONLY SERVICED BY A LICENSED DEALERSHIP IN MARYLAND, AND HAD JUST HAD IT'S 20,000 SERVICE. TOLD THE TIRES WERE FINE, AND DEALER ROTATED THEM. WHILE DRIVING IN A PARKING LOT AT 5-10 MPH, THE TWO PASSENGER TIRES BLEW OUT FROM THE SIDEWALL WITH A LOUD POPPING SOUND. NO OBSTACLES, OR NAILS/GLASS ETC. IN THE ROAD, AND NOTHING WAS RAN OVER. TI... Read more
JAYCO
EAGLE PREMIER
(2014) - TIRES
Sep 2, 2016
Incident date: Jul 17, 2016
I WAS TRAVELING NORTH ON THE NY THRUWAY IN 85+ WEATHER. IT WAS 2 PM THE ROADWAY WAS CLEAR OF DEBRIS. THE PASSENGER SIDE, REAR AXLE TIRE INSTANTLY DEFLATED. I PULLED TO THE SIDE OF THE ROAD. A GUARDRAIL PREVENTED ME FROM ACCESSING THE TIRE. AS A RESULT I HAD TO MOVE DOWN THE EXTREMELY NARROW SHOULDER UNTIL THE GUARDRAIL ENDED (APPROXIMATELY 2 MILES). THE TIRE WAS SPLIT FROM BEAD TO BEAD STRAIGHT AC... Read more
POWER KING
TOWMAX
(9999) - TIRES
Sep 2, 2016
Incident date: Jul 17, 2016
I WAS TRAVELING NORTH ON THE NY THRUWAY IN 85+ WEATHER. IT WAS 2 PM THE ROADWAY WAS CLEAR OF DEBRIS. THE PASSENGER SIDE, REAR AXLE TIRE INSTANTLY DEFLATED. I PULLED TO THE SIDE OF THE ROAD. A GUARDRAIL PREVENTED ME FROM ACCESSING THE TIRE. AS A RESULT I HAD TO MOVE DOWN THE EXTREMELY NARROW SHOULDER UNTIL THE GUARDRAIL ENDED (APPROXIMATELY 2 MILES). THE TIRE WAS SPLIT FROM BEAD TO BEAD STRAIGHT AC... Read more
Incident date: Aug 5, 2016
TL* THE CONTACT OWNED A 2000 FOR EXPLORER EQUIPPED WITH DEFINITY DAKOTA A/T TIRES, SIZE: P235/75 R15 A/T (NA). WHILE DRIVING 70 MPH, THE REAR DRIVER TIRE BEGAN TO SHRED. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED. A POLICE REPORT WAS FILED. NO VISIBLE INJURIES WERE SUSTAINED; HOWEVER, A PASSENGER IN THE VEHICLE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE THE I... Read more
Crash
DEFINITY
DEFINITY DAKOTA A/T
(9999) - TIRES
Sep 2, 2016
Incident date: Aug 5, 2016
TL* THE CONTACT OWNED A 2000 FOR EXPLORER EQUIPPED WITH DEFINITY DAKOTA A/T TIRES, SIZE: P235/75 R15 A/T (NA). WHILE DRIVING 70 MPH, THE REAR DRIVER TIRE BEGAN TO SHRED. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED. A POLICE REPORT WAS FILED. NO VISIBLE INJURIES WERE SUSTAINED; HOWEVER, A PASSENGER IN THE VEHICLE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE THE I... Read more
Crash
MERCEDES-BENZ
E350
(2014) - TIRES
Sep 1, 2016
Incident date: Aug 30, 2016
TIRE BRAND : CONTINENTAL TIRE LINE: CONTIPROCONTACT TIRE SIZE: 245/40R18 97V COMPONENT:SIDEWALL DOT NUMBER : HW2PN1H61314 SIDEWALL BLOWOUT IN DRIVEWAY WITHOUT HITTING ANYWHERE IN NORMAL TEMPERATURE. THREAD IS STILL IN GOOD CONDITION, UNDER 5,000 MILES DRIVEN. THERE ARE NO NAILS OR ANY ISSUES. IT JUST GOT BLOWOUT. CAR WAS PARKED IN DRIVEWAY AT 3.45 PM AND BLOWOUT HAPPENED AT 7.30 PM. OUTSID... Read more
CONTINENTAL
CONTI PRO CONTACT
(9999) - TIRES
Sep 1, 2016
Incident date: Aug 30, 2016
TIRE BRAND : CONTINENTAL TIRE LINE: CONTIPROCONTACT TIRE SIZE: 245/40R18 97V COMPONENT:SIDEWALL DOT NUMBER : HW2PN1H61314 SIDEWALL BLOWOUT IN DRIVEWAY WITHOUT HITTING ANYWHERE IN NORMAL TEMPERATURE. THREAD IS STILL IN GOOD CONDITION, UNDER 5,000 MILES DRIVEN. THERE ARE NO NAILS OR ANY ISSUES. IT JUST GOT BLOWOUT. CAR WAS PARKED IN DRIVEWAY AT 3.45 PM AND BLOWOUT HAPPENED AT 7.30 PM. OUTSID... Read more
Incident date: Aug 5, 2016
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE DRIVING AT ANY SPEED, THE FRONT PASSENGER SIDE WHEEL DISENGAGED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIE ROD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,388. ..UPDATED 12/20/16 *BF *TR
Incident date: Jul 20, 2016
I RESERVED A TOYOTA SUV RENTAL CAR FROM HERTZ @ THE EUREKA ARCATA AIRPORT, CA FOR A JULY 20TH TRIP TO RENO NEVADA VIA CA HIGHWAY 299. CALTRANS LISTS HIGHWAY 299 AS ONE OF CA'S MOST DANGEROUS HIGHWAYS DUE TO ITS WINDING MOUNTAIN SWITCHBACKS. THE CAR I RESERVED WAS NOT THERE WHEN I ARRIVED TO PICK IT UP SO HERTZ OFFERED ME A CHRYSLER SEDAN INSTEAD. UPON CHECKING THE SEDAN I FOUND THE 2 FRONT TIRES W... Read more
CROSSROADS
REDWOOD
(2014) - TIRES
Aug 31, 2016
Incident date: Jun 23, 2016
TRAVELING NORTH ON I-65 OUTSIDE BOWLING GREEN KY TRAVELING@60 MILES PER HOUR IN THE RIGHT LANE. REAR TIRE BLEW OUT ON PASSENGER SIDE OF RV. CAUSING 3000.00 DAMAGE TO RV. REPAIRED BY DUNCAN RV REPAIR IN ELKHART, IN. DEDUCTIBLE WAS $750. REPLACED BOTH TIRES ON THE PASSENGER SIDE WITH THE DRIVERS SIDE TIRES AND INSTALL NEW CARLISLE TIRES ON DRIVERS SIDE. TIRE TURNED OVER TO PROGRESSIVE INS. CARLISLE ... Read more
CARLISLE
RADIAL TRAIL
(9999) - TIRES
Aug 31, 2016
Incident date: Jun 23, 2016
TRAVELING NORTH ON I-65 OUTSIDE BOWLING GREEN KY TRAVELING@60 MILES PER HOUR IN THE RIGHT LANE. REAR TIRE BLEW OUT ON PASSENGER SIDE OF RV. CAUSING 3000.00 DAMAGE TO RV. REPAIRED BY DUNCAN RV REPAIR IN ELKHART, IN. DEDUCTIBLE WAS $750. REPLACED BOTH TIRES ON THE PASSENGER SIDE WITH THE DRIVERS SIDE TIRES AND INSTALL NEW CARLISLE TIRES ON DRIVERS SIDE. TIRE TURNED OVER TO PROGRESSIVE INS. CARLISLE ... Read more
Incident date: Aug 23, 2016
TL* THE CONTACT OWNS A 2000 HONDA ACCORD EQUIPPED WITH COOPER COBRA RADIAL G/T TIRES, SIZE: 93/215/60R5 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD BANGING NOISE EMERGED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE SUDDENLY SHOOK AND VIBRATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED... Read more
COOPER
COOPER COBRA RADIAL G/T
(9999) - TIRES
Aug 30, 2016
Incident date: Aug 23, 2016
TL* THE CONTACT OWNS A 2000 HONDA ACCORD EQUIPPED WITH COOPER COBRA RADIAL G/T TIRES, SIZE: 93/215/60R5 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD BANGING NOISE EMERGED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE SUDDENLY SHOOK AND VIBRATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED... Read more
CHEVROLET
SILVERADO 1500
(2016) - TIRES
Aug 29, 2016
Incident date: Jun 5, 2016
NO FAILURE, JUST POOR PERFORMANCE. GOODYEAR EAGLE LS-2 ON A 2016 SILVERADO. TIRES WERE SO OUT OF BALANCE THE ENTIRE VEHICLE SHOOK AT HIGHWAY SPEEDS. THE SHOP HAD TO REPLACE SEVERAL TIRES AS THEY COULD NOT BE BALANCED. DEFECTIVE TIRES!
GOODYEAR TIRE & RUBBER CO
EAGLE LS-2
(9999) - TIRES
Aug 29, 2016
Incident date: Jun 5, 2016
NO FAILURE, JUST POOR PERFORMANCE. GOODYEAR EAGLE LS-2 ON A 2016 SILVERADO. TIRES WERE SO OUT OF BALANCE THE ENTIRE VEHICLE SHOOK AT HIGHWAY SPEEDS. THE SHOP HAD TO REPLACE SEVERAL TIRES AS THEY COULD NOT BE BALANCED. DEFECTIVE TIRES!
Incident date: Aug 19, 2016
WAS DRIVING HOME FROM WORK WHICH IS NO LONGER THAN A 5 MINUTE DRIVE. IT WAS HEAVY RAIN OUTSIDE. ABOUT 2 MINUTES FROM MY HOME, MY LOW TIRE LIGHT WENT ON. VERY SOON AFTER MY TIRE WENT FLAT. I PULLED TO THE CURB IN FRONT OF MY HOME. THE TIRE ROLLED OFF MY CAR AND THE RIM HIT THE GROUND, DESTROYING THE RIM. MY SENTRA IS A 2015 WITH 9000 MILES ON IT, WELL MAINTAINED. HOW DOES THIS HAPPEN. SHOU... Read more
BRIDGESTONE
TURANZA EL 400
(9999) - TIRES
Aug 29, 2016
Incident date: Aug 19, 2016
WAS DRIVING HOME FROM WORK WHICH IS NO LONGER THAN A 5 MINUTE DRIVE. IT WAS HEAVY RAIN OUTSIDE. ABOUT 2 MINUTES FROM MY HOME, MY LOW TIRE LIGHT WENT ON. VERY SOON AFTER MY TIRE WENT FLAT. I PULLED TO THE CURB IN FRONT OF MY HOME. THE TIRE ROLLED OFF MY CAR AND THE RIM HIT THE GROUND, DESTROYING THE RIM. MY SENTRA IS A 2015 WITH 9000 MILES ON IT, WELL MAINTAINED. HOW DOES THIS HAPPEN. SHOU... Read more
Incident date: Aug 6, 2016
DOT# PLX05JHR4007, M6X05JHR2008/0708 GOODYEAR ASSURANCE COMFORTRED 225/60R16 TIRES. SEPARATED BY SPLITTING ON FIRST SEMI RIM/TREAD GROOVE. IMPROPER DESIGN TO HAVE GROOVE THERE. TREAD GROOVES TODAY ARE NOW CLOSER TO CENTER OF TIRE BECAUSE OF THE LESS FLEXING COMPARED TO THE ASSURANCES RIM GROOVE TOO CLOSE TO THE RIM. IT SPLITS AND SEPARATES. BAD DESIGN FLAW. TIRES IN QUESTION HAVE 8 AND 9/32 OF T... Read more
GOODYEAR
ASSURANCE COMFORTRED
(9999) - TIRES
Aug 28, 2016
Incident date: Aug 6, 2016
DOT# PLX05JHR4007, M6X05JHR2008/0708 GOODYEAR ASSURANCE COMFORTRED 225/60R16 TIRES. SEPARATED BY SPLITTING ON FIRST SEMI RIM/TREAD GROOVE. IMPROPER DESIGN TO HAVE GROOVE THERE. TREAD GROOVES TODAY ARE NOW CLOSER TO CENTER OF TIRE BECAUSE OF THE LESS FLEXING COMPARED TO THE ASSURANCES RIM GROOVE TOO CLOSE TO THE RIM. IT SPLITS AND SEPARATES. BAD DESIGN FLAW. TIRES IN QUESTION HAVE 8 AND 9/32 OF T... Read more
FOREST RIVER
VENGEANCE
(2016) - TIRES
Aug 26, 2016
Incident date: Aug 13, 2016
TL* THE CONTACT OWNS A 2016 FOREST RIVER VENGEANCE EQUIPPED WITH LIONS HEAD TIRES, TIRE LINE: VAIL SPORT RADIAL, TIRE SIZE: ST235/80/R16 AND DOT NUMBER NMNX0115. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WAS NOTIFIED OF BUBBLES AROUND THE SIDE WALL OF THE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FOUR TIRES ON BOTH SIDES OF THE RV... Read more
LIONSHEAD
VAIL SPORT RADIAL
(9999) - TIRES
Aug 26, 2016
Incident date: Aug 13, 2016
TL* THE CONTACT OWNS A 2016 FOREST RIVER VENGEANCE EQUIPPED WITH LIONS HEAD TIRES, TIRE LINE: VAIL SPORT RADIAL, TIRE SIZE: ST235/80/R16 AND DOT NUMBER NMNX0115. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WAS NOTIFIED OF BUBBLES AROUND THE SIDE WALL OF THE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FOUR TIRES ON BOTH SIDES OF THE RV... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN, TIRE LINE: LATITUDE TOUR, TIRE SIZE: 235 55R/18 TIRES. DOT# M33J007X2510. THE CONTACT STATED THAT ALL FOUR TIRES HAD EXPERIENCED TIRE SEPARATION. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE HAD EXPOSED FABRIC FROM THE SEPARATION. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, IT WAS UNKNOWN IF THE TIRES WER... Read more