Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
CONTINENTAL
CROSSCONTACT LX20
(9999) - TIRES
Dec 16, 2016
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500 EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. THE CONTACT STATED THE TIRES SEEMED TO VIBRATE WHILE DRIVING 70 MPH. THE DEALER ROTATED AND REPLACED THE TIRES; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VIBRATION CONTINUED WITH THE REAR PASSENGER AND DRIVER SIDE TIRES. THE VIBRATION OCCURRED AT SPEEDS OF... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2012 (NA) BUICK ENCORE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55/R18 (NA). THE CONTACT STATED THAT TWO OF THE FOUR TIRES CONTINUED TO LOSE AIR PRESSURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE TIRES WERE ROTATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEA... Read more
CONTINENTAL
CONTIPROCONTACT
(9999) - TIRES
Dec 13, 2016
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2012 (NA) BUICK ENCORE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55/R18 (NA). THE CONTACT STATED THAT TWO OF THE FOUR TIRES CONTINUED TO LOSE AIR PRESSURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE TIRES WERE ROTATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEA... Read more
Incident date: Mar 21, 2015
I HAVE GOODYEAR FORTERA HL TIRES ON MY ACADIA AND STARTED HAVING PROBLEMS WITH THEM JUST AT 1 MONTH AFTER I LEASED MY CAR. THE FIRST PROBLEM WAS THAT I ENDED UP WITH A MAJOR FLAT TIRE & IT WAS JUST A BIG HOLE IN THE LARGE TREAD. SINCE THEN THE TIRES NEVER HOLD INFLATION...ALL OF THEM. I HYDROPLANE WHEN TURNING ON ROADS THAT ARE ONLY SLIGHTLY WET AND THE ENTIRE CAR SLIDES SIDEWAYS. I NOW NEED TO RE... Read more
Incident date: Oct 29, 2016
TL* THE CONTACT OWNS A 2015 LAKOTA TRAILER (NA) EQUIPPED WITH TOWMAX STR ST TIRES, SIZE: ST235/80/R16 (NA). WHILE DRIVING 60 MPH, ONE OF THE TIRES BLEW OUT AND DAMAGED THE FENDER. THE TIRE MANUFACTURER DIAGNOSED THAT TOO MUCH OF THE SIDEWALL WAS MISSING TO COMPLETE A DIAGNOSTIC TEST. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 8,000. *TR
DYNAMIC TIRE
DYNAMIC
(9999) - TIRES
Dec 13, 2016
Incident date: Oct 29, 2016
TL* THE CONTACT OWNS A 2015 LAKOTA TRAILER (NA) EQUIPPED WITH TOWMAX STR ST TIRES, SIZE: ST235/80/R16 (NA). WHILE DRIVING 60 MPH, ONE OF THE TIRES BLEW OUT AND DAMAGED THE FENDER. THE TIRE MANUFACTURER DIAGNOSED THAT TOO MUCH OF THE SIDEWALL WAS MISSING TO COMPLETE A DIAGNOSTIC TEST. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 8,000. *TR
Incident date: Nov 8, 2016
I HAVE A 2014 MONTANA FIFTH WHEEL TRAILER NOT YET THREE YEARS OLD. I HAD A MASSIVE BLOW OUT ON THE FRONT DRIVERS SIDE TIRE ON 11/08/2016 ON THE INTERSTATE GOING 58MPH. AFTER GOING TO THE NEAREST LES SCHWAB DEALER IN NAPA IDAHO ONLY TO BE TOLD THAT ALL FOUR TIRES WERE SEPARATING AND NEEDED TO BE REPLACED. THIS RIG IS LESS THAN THREE YEARS OLD WITH ABOUT FOUR THOUSAND MILES ON THE TIRES. I FEEL THAT... Read more
GOODYEAR
MARATHON ST
(9999) - TIRES
Dec 13, 2016
Incident date: Nov 8, 2016
I HAVE A 2014 MONTANA FIFTH WHEEL TRAILER NOT YET THREE YEARS OLD. I HAD A MASSIVE BLOW OUT ON THE FRONT DRIVERS SIDE TIRE ON 11/08/2016 ON THE INTERSTATE GOING 58MPH. AFTER GOING TO THE NEAREST LES SCHWAB DEALER IN NAPA IDAHO ONLY TO BE TOLD THAT ALL FOUR TIRES WERE SEPARATING AND NEEDED TO BE REPLACED. THIS RIG IS LESS THAN THREE YEARS OLD WITH ABOUT FOUR THOUSAND MILES ON THE TIRES. I FEEL THAT... Read more
Incident date: Jan 12, 2016
THE 18 INCH HANKOOK LOW PROFILE TIRES ARE A DEATH TRAP IN WINTER. I WENT DOWN AN OFF RAMP SIDEWAYS. ON ICE AND SNOW THE ORIGINAL MANUFACTURER TIRES, HANKOOK 18 INCH TIRES, ARE ABSOLUTELY AWFUL AND A THREAT TO ANYONE'S LIFE DRIVING THE VEHICLE. BREAKING IN WINTER IS ESPECIALLY HAZARDOUS WITH THESE TIRES. *TR
Crash
Incident date: Feb 1, 2016
PURCHASED 4 GOOD YEAR ASSURANCE COMFORTED TOURING FROM GOOD YEAR STORE IN CITRUS HEIGHTS, CA IN LATE 2012. EARLY IN 2016 THREE TIRES STARTED CRACKING ON THE SIDEWALL . TOOK THE CAR TO SHOP, AFTER INSPECTION THEY FOUND OUT TIRES HAS SIDEWALL CRACK PRESENT IN THE SIDEWALL. TRIED TO WORK WITH SHOP AND THEY WERE RIPPING ME OFF. LEFT THE MESSAGES FOR [XXX] AND CALLS WERE NOT RETURNED. SHOP WROTE WRONG... Read more
Incident date: Dec 9, 2016
RIGHT REAR TIRE UNEXPECTEDLY BLEW OUT WITH NORMAL STREET DRIVING AT 40 MPH. NO HAZARDS WERE STRUCK. LOST CONTROL OF CAR. TREAD COMPLETELY SEPARATED FROM BELT.
Incident date: Dec 9, 2016
RIGHT REAR TIRE UNEXPECTEDLY BLEW OUT WITH NORMAL STREET DRIVING AT 40 MPH. NO HAZARDS WERE STRUCK. LOST CONTROL OF CAR. TREAD COMPLETELY SEPARATED FROM BELT.
Incident date: Dec 5, 2016
2016 NISSAN JUKE NISMO RS IS SOLD WITH SUMMER TIRES (NO OTHER OPTION) THE CONTINENTAL SPORT CONTACT 5 ARE AN EXTREME SAFETY ISSUE WHEN IN USE ON COLD WET OR SNOW ROADS. IT IS NOT ACCEPTABLE THAT THIS IS STANDARD EQUIPMENT WITH NO OTHER OPTION AVAILABLE. HYDRO PLANNING AND LOSS OF CONTROL OCCURS WHEN DRIVING DURING THESE CONDITIONS. COLD WET OR SNOW ROADS ARE COMMON IN THE DC AREA. *TR
Incident date: Dec 1, 2016
NEARLY BRAND NEW TIRE (LESS THAN 3000 MILES) SIDEWALL EXPLODED ON THE HIGHWAY (50 MPH). TOYO, THE MANUFACTURER HAS DONE NOTHING TO ADDRESS THIS ISSUE. I'VE BEEN BLOWN OFF, AND HAD MY JUDGEMENT QUESTIONED. THIS IS A MAJOR PUBLIC SAFETY ISSUE THAT SHOULD BE ADDRESSED. TIRE MODEL IS OPEN COUNTRY R/T (NOT LISTED UNDER OPTIONS).
Incident date: Dec 1, 2016
NEARLY BRAND NEW TIRE (LESS THAN 3000 MILES) SIDEWALL EXPLODED ON THE HIGHWAY (50 MPH). TOYO, THE MANUFACTURER HAS DONE NOTHING TO ADDRESS THIS ISSUE. I'VE BEEN BLOWN OFF, AND HAD MY JUDGEMENT QUESTIONED. THIS IS A MAJOR PUBLIC SAFETY ISSUE THAT SHOULD BE ADDRESSED. TIRE MODEL IS OPEN COUNTRY R/T (NOT LISTED UNDER OPTIONS).
THOR MOTOR COACH
OUTLAW
(2012) - TIRES
Dec 7, 2016
Incident date: Nov 23, 2016
TL* THE CONTACT OWNS A 2012 THOR OUTLAW MOTOR HOME EQUIPPED WITH MICHELIN TIRES, SIZE: 23580R22.5 (NA). THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE BURST WHILE ADDING AIR. THE TIRE MANUFACTURER STATED THAT THE TIRE WOULD HAVE TO BE TAKEN TO AN AUTHORIZED DEALER. THE CONTACT TOOK THE TIRE TO THE AUTHORIZED DEALER AND WAS ADVISED THAT THE SIDEWALL DAMAGES COULD NOT BE COVERED THROUGH WARRAN... Read more
Incident date: Nov 23, 2016
TL* THE CONTACT OWNS A 2012 THOR OUTLAW MOTOR HOME EQUIPPED WITH MICHELIN TIRES, SIZE: 23580R22.5 (NA). THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE BURST WHILE ADDING AIR. THE TIRE MANUFACTURER STATED THAT THE TIRE WOULD HAVE TO BE TAKEN TO AN AUTHORIZED DEALER. THE CONTACT TOOK THE TIRE TO THE AUTHORIZED DEALER AND WAS ADVISED THAT THE SIDEWALL DAMAGES COULD NOT BE COVERED THROUGH WARRAN... Read more
NISSAN
PATHFINDER
(2015) - TIRES
Dec 6, 2016
Incident date: Dec 1, 2016
VEHICLE PURCHASED NEW 3/2016, LESS THAN 15,000 MILES (HWY). 12/1/2016 WHILE DRIVING ON HWY, REAR PASSENGER TIRE SIDEWALL SHREDDED AND MACERATED. SINCE BUYING CAR, HAVE HAD FREQUENT "LOW PRESSURE" READINGS ON ALL TIRES RANDOMLY WITHOUT ANY DEFINITE CAUSE THAT MECHANICS NOTED (TIRES WERE NOT REMOVED). THE 1 TIRE WAS REPLACED AT OUR EXPENSE. THE CAR DEALERSHIP (NISSAN) AND TIRE MANUFACTURER (CONTIN... Read more
CONTINENTAL
CROSSCONTACT LX
(9999) - TIRES
Dec 6, 2016
Incident date: Dec 1, 2016
VEHICLE PURCHASED NEW 3/2016, LESS THAN 15,000 MILES (HWY). 12/1/2016 WHILE DRIVING ON HWY, REAR PASSENGER TIRE SIDEWALL SHREDDED AND MACERATED. SINCE BUYING CAR, HAVE HAD FREQUENT "LOW PRESSURE" READINGS ON ALL TIRES RANDOMLY WITHOUT ANY DEFINITE CAUSE THAT MECHANICS NOTED (TIRES WERE NOT REMOVED). THE 1 TIRE WAS REPLACED AT OUR EXPENSE. THE CAR DEALERSHIP (NISSAN) AND TIRE MANUFACTURER (CONTIN... Read more
Incident date: Nov 2, 2016
TL* THE CONTACT OWNS A 2016 FORD F-350 SUPER DUTY EQUIPPED WITH BF GOODRICH RUGGED TRAIL T/A TIRES, SIZE: LT245/75R17 (NA). WHILE DRIVING 40 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRES WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V246000 (TIRES), BUT WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS APPROXI... Read more
GOODRICH
RUGGED TRAIL T/A
(9999) - TIRES
Dec 5, 2016
Incident date: Nov 2, 2016
TL* THE CONTACT OWNS A 2016 FORD F-350 SUPER DUTY EQUIPPED WITH BF GOODRICH RUGGED TRAIL T/A TIRES, SIZE: LT245/75R17 (NA). WHILE DRIVING 40 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRES WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V246000 (TIRES), BUT WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS APPROXI... Read more
CHEROKEE
TRAVEL TRAILER
(2011) - TIRES
Dec 5, 2016
Incident date: Nov 25, 2016
TL* THE CONTACT OWNS A 2017 (NA) CHEROKEE TRAVEL TRAILER EQUIPPED WITH CASTLE ROCK TIRES (NA), SIZE: 225/75R/15 (NA). THE VEHICLE EXPERIENCED A TIRE BLOWOUT WHILE DRIVING 65 MPH. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD WHERE THE DAMAGED TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BLOWOUT WAS CONFIRMED. UPON INSPECTION, IT WAS DIAGNOSED THAT THE GROSS WEIGHT... Read more
LIONSHEAD
TRAIL EXPRESS
(9999) - TIRES
Dec 5, 2016
Incident date: Nov 25, 2016
TL* THE CONTACT OWNS A 2017 (NA) CHEROKEE TRAVEL TRAILER EQUIPPED WITH CASTLE ROCK TIRES (NA), SIZE: 225/75R/15 (NA). THE VEHICLE EXPERIENCED A TIRE BLOWOUT WHILE DRIVING 65 MPH. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD WHERE THE DAMAGED TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BLOWOUT WAS CONFIRMED. UPON INSPECTION, IT WAS DIAGNOSED THAT THE GROSS WEIGHT... Read more
Incident date: Dec 5, 2016
I PURCHASED OUR 2015 GMC YUKON XL IN OCTOBER OF 2014. I HAVE BEEN DEALING WITH NOISE COMING FROM THE TIRES FOR ABOUT A YEAR NOW. I HAVE TAKEN THE VEHICLE IN FOR SERVICE AND HAD MANY PARTS REPLACED ONLY FOR THE NOISE TO COME RIGHT BACK. MY VEHICLE ONLY HAS 40,000 MILES AND ALL THE TIRES ARE WEARING TO THE POINT THAT BELTS ARE NOW SHOWING. WHEN TALKING TO CONTINENTAL THESE FACTORY TIRES HAVE AN ... Read more
Incident date: Nov 15, 2016
TL* THE CONTACT OWNS A 2016 GMC YUKON EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. AFTER THE CONTACT RECEIVED A SAFETY RECALL NOTICE NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES), EXCESSIVE TREAD WEAR AND VIBRATION FROM THE WHEEL NOISE WERE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16T016000 (... Read more
CONTINENTAL
CROSSCONTACT LX20
(9999) - TIRES
Dec 5, 2016
Incident date: Nov 15, 2016
TL* THE CONTACT OWNS A 2016 GMC YUKON EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. AFTER THE CONTACT RECEIVED A SAFETY RECALL NOTICE NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES), EXCESSIVE TREAD WEAR AND VIBRATION FROM THE WHEEL NOISE WERE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16T016000 (... Read more
Incident date: Oct 8, 2016
THREAD OF THE LEFT BACK TIRE FLOWERED UP AND IT POPPED WHILE DRIVING ON A HIGHWAY, NEVER SEEN ANYTHING LIKE THAT ON A FLAT. A COLLISION ALMOST TOOK PLACE, MY HUSBAND WAS ALMOST SMASHED BETWEEN THE CONCRETE WALL AND THE TRUCK WHILE TRYING TO CHECK THE TIRE, ON STAR RESPONSE WAS GOING TO TAKE 1HR 45 MIN. AFTER GETTING TO A SAFE PLACE WE CHECKED THE OTHER 3 TIRES AND NOTICE THE RIGHT REAR TIRE PRESE... Read more
THOR MOTOR COACH
OUTLAW
(2014) - TIRES
Dec 4, 2016
Incident date: Sep 23, 2016
MICHELIN 255/80R22.5 TIRES AT 10,399 MILES HAD A SIDE WALL BELT BREAK ON THE OUTSIDE REAR PASSENGER TIRE. WHILE SITTING ON THE SIDE OF I-75 FOR 4.5 HOURS NOTICED THAT STEER TIRES WERE SEVERELY WORN. AFTER CONTACTING MANY DIFFERENT MOBILE REPAIR COMPANIES, NO ONE COULD GET THE TIRE SIZE WE NEEDED. FINALLY FOUND ONE THAT WAS WILLING TO GO TO ANOTHER COMPANY AND BUY ONE, COME OUT TO US AND CHANGE THE... Read more
Incident date: Nov 28, 2016
I BOUGHT A 2006 RAV4 OVER THE WEEKEND AND THE UNDERINFLATION LIGHT IS ON. I CHECKED THE 4 TIRES ON THE GROUND AND THEY WERE ALL OK. I DECIDED TO CHECK THE SPARE AND AFTER ABOUT 30-45 MINUTES OF FRUSTRATION, I GAVE UP TRYING TO REMOVE THE COVER. I CALLED SERVICE AND THE TECH SAID, SOMETHING LIKE, "YEAH, THOSE ARE HARD TO GET OFF AND EVEN HARDER TO GET BACK ON." ANYWAY, THIS IS THE COVER WITH THE ... Read more
Incident date: Nov 19, 2016
TL* THE CONTACT OWNS A 2008 HONDA CIVIC EQUIPPED WITH WESTLAKE TIRES (NA), SIZE: P205/55/16 (NA). WHILE DRIVING 50 MPH, THERE WAS A VIBRATION IN THE TIRES. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE TIRES AND DETERMINED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TIRES WERE PURCHASED RECENTLY. THE VEHICLE FAILURE MILEAGE WAS 195,000. THE VIN AND TIRE FAILURE MILEAGE WERE ... Read more
Incident date: Nov 19, 2016
TL* THE CONTACT OWNS A 2008 HONDA CIVIC EQUIPPED WITH WESTLAKE TIRES (NA), SIZE: P205/55/16 (NA). WHILE DRIVING 50 MPH, THERE WAS A VIBRATION IN THE TIRES. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE TIRES AND DETERMINED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TIRES WERE PURCHASED RECENTLY. THE VEHICLE FAILURE MILEAGE WAS 195,000. THE VIN AND TIRE FAILURE MILEAGE WERE ... Read more
Incident date: Oct 28, 2016
I BOUGHT A SET OF 4 DOUGLAS ALL-SEASON 215/65R16 98T SL TIRES AT WALMART. AFTER LESS THAN 4 MONTHS/600 MILES OF USE, 3 OF THE TIRES WERE DIAGNOSED AS SEPARATING INSIDE. THIS IS A VERY DANGEROUS PROBLEM THAT COULD HAVE COST US OUR LIVES. THESE TIRES MUST BE RECALLED. THIS IS UNACCEPTABLE. IF YOUR VEHICLE SHAKES AT A MODERATE SPEED (BETWEEN 25-40MPH) AND YOU HAVE THESE TIRES THEN YOU SHOULD GET THEM... Read more
Incident date: Oct 28, 2016
I BOUGHT A SET OF 4 DOUGLAS ALL-SEASON 215/65R16 98T SL TIRES AT WALMART. AFTER LESS THAN 4 MONTHS/600 MILES OF USE, 3 OF THE TIRES WERE DIAGNOSED AS SEPARATING INSIDE. THIS IS A VERY DANGEROUS PROBLEM THAT COULD HAVE COST US OUR LIVES. THESE TIRES MUST BE RECALLED. THIS IS UNACCEPTABLE. IF YOUR VEHICLE SHAKES AT A MODERATE SPEED (BETWEEN 25-40MPH) AND YOU HAVE THESE TIRES THEN YOU SHOULD GET THEM... Read more
Incident date: Nov 26, 2016
FIRESTONE FIREHAWK WIDE OVAL TIRES CRACKING IN SIDEWALLS AFTER 13834 MILES ON VEHICLES. THREE OF THE FOUR TIRES WERE GROWING CRACKS IN THE SIDEWALLS, NEAR THE TREAD. ALL CRACKS WERE ON THE INSIDE AND ONLY VISIBLE AFTER THE WHEELS WERE REMOVED.
FIRESTONE
FIREHAWK WIDE OVAL AS
(9999) - TIRES
Dec 1, 2016
Incident date: Nov 26, 2016
FIRESTONE FIREHAWK WIDE OVAL TIRES CRACKING IN SIDEWALLS AFTER 13834 MILES ON VEHICLES. THREE OF THE FOUR TIRES WERE GROWING CRACKS IN THE SIDEWALLS, NEAR THE TREAD. ALL CRACKS WERE ON THE INSIDE AND ONLY VISIBLE AFTER THE WHEELS WERE REMOVED.
Incident date: Nov 19, 2016
BOUGHT FIRESTONE AFFINITY TOURING TIRES TWO YEARS AGO, AND ON MY REAR TIRE THE SIDEWALL BLEW A 4.5 " CHUNK OUT OF IT WHERE THE TREAD MEETS THE SIDEWALL. I HAVE HAD MY ALIGNMENT CHECKED TWICE SINCE BUYING THE TIRES AND THEY ARE ROTATED EVERY 5-5.5K MILES. THE TIRES ARE 195/60/15. I CONTACTED FIRESTONE BUT DID NOT RECEIVE A RESPONSE.
FIRESTONE
AFFINITY TOURING
(9999) - TIRES
Nov 30, 2016
Incident date: Nov 19, 2016
BOUGHT FIRESTONE AFFINITY TOURING TIRES TWO YEARS AGO, AND ON MY REAR TIRE THE SIDEWALL BLEW A 4.5 " CHUNK OUT OF IT WHERE THE TREAD MEETS THE SIDEWALL. I HAVE HAD MY ALIGNMENT CHECKED TWICE SINCE BUYING THE TIRES AND THEY ARE ROTATED EVERY 5-5.5K MILES. THE TIRES ARE 195/60/15. I CONTACTED FIRESTONE BUT DID NOT RECEIVE A RESPONSE.
Incident date: Oct 15, 2015
I PURCHASED A NEW, 2015 GMC YUKON XL IN DECEMBER OF 2014. I HAD BEEN DEALING WITH A VIBRATION RELATED PROBLEM AT HIGHWAY SPEEDS STARTING IN OCTOBER OF 2015 IN MY SUV THAT THE DEALER BALANCED, ALIGNED, ETC. PROBLEM STILL EXISTED IN DECEMBER OF 2015, AGAIN RAN TESTS AND FOUND NOTHING. CONTINUED TO COMPLAIN EVERY TIME I WENT INTO DEALER AND ON JUNE 28, 2016 AND WAS TOLD MY TREAD WAS WEARING UNEVENLY,... Read more
CONTINENTAL
CROSSCONTACT LX20
(9999) - TIRES
Nov 30, 2016
Incident date: Oct 15, 2015
I PURCHASED A NEW, 2015 GMC YUKON XL IN DECEMBER OF 2014. I HAD BEEN DEALING WITH A VIBRATION RELATED PROBLEM AT HIGHWAY SPEEDS STARTING IN OCTOBER OF 2015 IN MY SUV THAT THE DEALER BALANCED, ALIGNED, ETC. PROBLEM STILL EXISTED IN DECEMBER OF 2015, AGAIN RAN TESTS AND FOUND NOTHING. CONTINUED TO COMPLAIN EVERY TIME I WENT INTO DEALER AND ON JUNE 28, 2016 AND WAS TOLD MY TREAD WAS WEARING UNEVENLY,... Read more
Incident date: Feb 4, 2016
MY CAR WAS WRECKED AT THE DEALERSHIP IN OAKHURST, NEW JERSEY ON FEBRUARY 4,2016. THE DEALERSHIP IS GOLD COAST CADILLAC. THEY SENT IT TO FREEHOLD COLLISION AND IT WAS NOT REPAIRED CORRECTLY. IT COST $11,622.15 AND THE DOOR ON THE PASSENGER SIDE WAS NOT PUT ON STRAIGHT. THE CAR WAS NOT SAFELY REPAIRED AND MY NAME WAS FORGED ON THE DOCUMENTS BY GOLD COAST CADILLAC.
Crash
HANKOOK TIRE CO., LTD.
OPTIMO H727
(9999) - TIRES
Nov 29, 2016
Incident date: Feb 4, 2016
MY CAR WAS WRECKED AT THE DEALERSHIP IN OAKHURST, NEW JERSEY ON FEBRUARY 4,2016. THE DEALERSHIP IS GOLD COAST CADILLAC. THEY SENT IT TO FREEHOLD COLLISION AND IT WAS NOT REPAIRED CORRECTLY. IT COST $11,622.15 AND THE DOOR ON THE PASSENGER SIDE WAS NOT PUT ON STRAIGHT. THE CAR WAS NOT SAFELY REPAIRED AND MY NAME WAS FORGED ON THE DOCUMENTS BY GOLD COAST CADILLAC.
Crash
Incident date: Nov 1, 2016
MY TIRE PRESSURE LIGHT COMES ON CONSTANTLY. HAVE TAKEN TO HONDA SEVERAL TIMES. EVERY TIME THEY THINK THEY FIX IT. IT COMES BACK ON. IT IS REALLY ANNOYING AND CLEARLY NOT WORKING. I SHOULD NOT HAVE TO KEEP GOING TO HONDA FOR A PROBLEM THEY CAN NOT FIX. USUALLY TAKES 50 TO 100 MILES AFTER TAKING IT IN TO HONDA FOR LIGHT TO COME BACK ON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF... Read more
Incident date: Nov 6, 2016
TIRES ARE DRY ROTTING AT 30,000 MILES
MICHELIN
LATITUDE TOUR
(9999) - TIRES
Nov 23, 2016
Incident date: Nov 6, 2016
TIRES ARE DRY ROTTING AT 30,000 MILES
Incident date: Nov 23, 2016
AEOLUS STEERING ACEXAS AU02 TIRE DEVELOPED THREE BULGES IN THE SIDEWALL AFTER 8K MILES. TIRE WAS MAINTAINED AND DID NOT RUN FLAT OR WAS IN AN ACCIDENT OR STRUCK ANY OBJECT.
Incident date: Nov 23, 2016
AEOLUS STEERING ACEXAS AU02 TIRE DEVELOPED THREE BULGES IN THE SIDEWALL AFTER 8K MILES. TIRE WAS MAINTAINED AND DID NOT RUN FLAT OR WAS IN AN ACCIDENT OR STRUCK ANY OBJECT.
INDIAN
SPRINGFIELD
(2016) - TIRES
Nov 22, 2016
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2016 INDIAN SPRINGFIELD MOTORCYCLE EQUIPPED WITH DUNLOP ELITE III TIRES, SIZE: 130/90/1673H (NA). WHEN CLEANING THE MOTORCYCLE, THE CONTACT NOTICED SMALL CRACKS ON BOTH SIDES OF THE FRONT TIRE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2016 INDIAN SPRINGFIELD MOTORCYCLE EQUIPPED WITH DUNLOP ELITE III TIRES, SIZE: 130/90/1673H (NA). WHEN CLEANING THE MOTORCYCLE, THE CONTACT NOTICED SMALL CRACKS ON BOTH SIDES OF THE FRONT TIRE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Incident date: Nov 19, 2016
DRIVING HIGHWAY SPEED. SIDE WALL FAILURE. BLOW OUT
Incident date: Nov 19, 2016
DRIVING HIGHWAY SPEED. SIDE WALL FAILURE. BLOW OUT