Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2004 BUICK LESABRE EQUIPPED WITH COPPER MASTERCRAFT MC440 TIRES, SIZE: 225/60/R16 (NA). UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BUBBLE ON THE SIDEWALL. THE TIRE WAS SENT BACK TO THE MANUFACTURER WHO INDICATED THAT THE BUBBLE WAS CAUSED BY AN IMPACT. THE CONTACT INDICATED THAT THERE WAS NOTHING ON THE TIRE THAT WOULD CONFIRM THE BUB... Read more
COOPER
MASTERCRAFT
(9999) - TIRES
Apr 26, 2017
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2004 BUICK LESABRE EQUIPPED WITH COPPER MASTERCRAFT MC440 TIRES, SIZE: 225/60/R16 (NA). UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BUBBLE ON THE SIDEWALL. THE TIRE WAS SENT BACK TO THE MANUFACTURER WHO INDICATED THAT THE BUBBLE WAS CAUSED BY AN IMPACT. THE CONTACT INDICATED THAT THERE WAS NOTHING ON THE TIRE THAT WOULD CONFIRM THE BUB... Read more
GMC
SIERRA 2500
(2013) - TIRES
Apr 19, 2017
Incident date: Apr 16, 2017
RUNNING ERRANDS WITHOUT PULLING A LOAD AND EMPTY BED OF TRUCK. AT A STOP AND WHEN GREEN BEGAN TO ACCELERATE, RIGHT BACK TIRE BLOW OUT, NO INJURIES PULLED OVER TO A SAFE SPOT TO CHANGE TIRE. NO DISCERNIBLE DEFECTS BEFORE USING TRUCK THIS DAY. ORIGINAL TIRES TO TRUCK, APPROXIMATELY 50,000 K MILES, VERY LITTLE HEAVY USE FOR THIS TRUCK.
BRIDGESTONE
DURAVIS M773 II
(9999) - TIRES
Apr 19, 2017
Incident date: Apr 16, 2017
RUNNING ERRANDS WITHOUT PULLING A LOAD AND EMPTY BED OF TRUCK. AT A STOP AND WHEN GREEN BEGAN TO ACCELERATE, RIGHT BACK TIRE BLOW OUT, NO INJURIES PULLED OVER TO A SAFE SPOT TO CHANGE TIRE. NO DISCERNIBLE DEFECTS BEFORE USING TRUCK THIS DAY. ORIGINAL TIRES TO TRUCK, APPROXIMATELY 50,000 K MILES, VERY LITTLE HEAVY USE FOR THIS TRUCK.
Incident date: Apr 17, 2017
TIRE FAILURE- CORD SEPARATION. AT 65MPH THE TIRE SUDDENLY FAILED AND LOST PRESSURE. PRESSURE HAD BEEN CHECKED 2 DAYS EARLIER. TREAD HAS BEEN WORN LESS THAN 25% HAVE PICTURES OF DAMAGE WHICH SHOWS MISSING PORTION OF RUBBER AND EXPOSED METAL BELTS ON OUTSIDE OF TIRE. STILL HAVE TIRE IN MY POSSESSION. CONTACTED COOPER BUT THEY STATED THIS DATE CODE WAS NOT INCLUDED IN RECALLS FOR THIS TIRE LINE.
COOPER
COOPER DISCOVERER ATR
(9999) - TIRES
Apr 19, 2017
Incident date: Apr 17, 2017
TIRE FAILURE- CORD SEPARATION. AT 65MPH THE TIRE SUDDENLY FAILED AND LOST PRESSURE. PRESSURE HAD BEEN CHECKED 2 DAYS EARLIER. TREAD HAS BEEN WORN LESS THAN 25% HAVE PICTURES OF DAMAGE WHICH SHOWS MISSING PORTION OF RUBBER AND EXPOSED METAL BELTS ON OUTSIDE OF TIRE. STILL HAVE TIRE IN MY POSSESSION. CONTACTED COOPER BUT THEY STATED THIS DATE CODE WAS NOT INCLUDED IN RECALLS FOR THIS TIRE LINE.
Incident date: Sep 1, 2015
2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO EXCESSIVE WEAR ON VEHICLE TIRES. *LD THE CONSUMER STATED THE OUTER EDGES OF THE VEHICLE'S TIRES WERE EXCESSIVELY WORN. ALL FOUR TIRES WERE WORN OUT IN LESS THAN 20,000 MILES. *JS
Incident date: Apr 14, 2017
BLOWOUT ON LT225/75R16 MICHELIN TIRE ON 2017 THOR MOTORHOME. VIN NUMBER [XXX] . ONLY 2075 MILES ON VEHICLE AND TIRE. DOT 83JH 00YX 115/112.. READ IN MOTORHOME MAGAZINE THAT THIS HAS HAPPENED TO OTHERS. 3 ON ONE MOTORHOME. RIDING ON HIGHWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CHEVROLET
SILVERADO 2500
(2012) - TIRES
Apr 17, 2017
Incident date: Apr 16, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH REPLACEMENT MICKEY THOMPSON TIRES AND TIRE SIZE: 275/60R20. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT DRAGGED 9 OF THE POLES THAT HOLD THE MEDIUM RETAINING CABLES UNTIL IT CAME TO A COMPLETE STOP. THE LEFT SIDE OF THE TRUCK WAS DAMAGED. THE CONTACT ALSO STATED TH... Read more
Crash
MICKEY THOMPSON
MICKEY THOMPSON
(9999) - TIRES
Apr 17, 2017
Incident date: Apr 16, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH REPLACEMENT MICKEY THOMPSON TIRES AND TIRE SIZE: 275/60R20. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT DRAGGED 9 OF THE POLES THAT HOLD THE MEDIUM RETAINING CABLES UNTIL IT CAME TO A COMPLETE STOP. THE LEFT SIDE OF THE TRUCK WAS DAMAGED. THE CONTACT ALSO STATED TH... Read more
Crash
Incident date: Apr 15, 2017
TIRE SEPARATION. 4 OF 5 ORIGINAL EQUIPMENT MICHELIN LTX M'S2 225/75 R16 TIRES HAVE FAILED.
Incident date: Apr 15, 2017
TIRE SEPARATION. 4 OF 5 ORIGINAL EQUIPMENT MICHELIN LTX M'S2 225/75 R16 TIRES HAVE FAILED.
Incident date: Dec 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN 4X4. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V947000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE MANUFACTURER FAILED TO SUPPLY THE REMEDY PARTS TO THE DEALER TO RECEIVE THE REPAIR IN A REASONABLE TIME FRAME. WHILE DRIVING DOWNHILL ON AN S CURVE AT AN UNKNOWN SPEED, THE VEHICLE WENT OVER AN ICE PATCH. THE FRONT PASSENGER SIDE TIRE... Read more
Crash
1 injured
Incident date: Apr 3, 2017
TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS EXTENSIVE PREMATURE RUST AND CORROSION ASSOCIATED WITH THE FRAME OF THE VEHICLE. A MECHANIC INDICATED THAT THE FRAME WOULD NEED TO BE WELDED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VIN WAS INCLUDED, BUT THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55/R17 99 H. WHILE DRIVING 40 MPH, THE CONTACT FELT A VIBRATION AND STATED THAT THE TIRES WOULD SKID WHILE ACCELERATING FROM A STOP. THE FRONT PASSENGER AND BOTH REAR TIRES LOST PRESSURE. IN ADDITION, THE TREAD SEPARATED IN CHUNKS FROM THE FRONT PASSENGER AND BOTH REAR TIRES. THE CONTACT ALSO STATE... Read more
CONTINENTAL
CONTI PRO CONTACT
(9999) - TIRES
Apr 10, 2017
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55/R17 99 H. WHILE DRIVING 40 MPH, THE CONTACT FELT A VIBRATION AND STATED THAT THE TIRES WOULD SKID WHILE ACCELERATING FROM A STOP. THE FRONT PASSENGER AND BOTH REAR TIRES LOST PRESSURE. IN ADDITION, THE TREAD SEPARATED IN CHUNKS FROM THE FRONT PASSENGER AND BOTH REAR TIRES. THE CONTACT ALSO STATE... Read more
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS COMPLETELY RUSTED WITHOUT WARNING. THE CONTACT CALLED THE MANUFACTURER AND WAS NOT OFFERED ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL EXPIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: May 22, 2014
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V273000 (TIRES) AND 13V429000 (ELECTRICAL SYSTEM, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIEN... Read more
Incident date: Feb 1, 2017
MICHELIN 305/85R22.5 XZU3 (J) SAME FAILURES THAT CAUSED THE VOLUNTARY RECALL OF 2012. ALL REMAINING PRODUCTION DATES AFTER THE RECALL (2011-WEEK 45 AND FORWARD). BEAD PLY SEPARATION AFTER 100,000 MILES. TIRES ARE BLOWING OUT FROM THE BEAD ON BUSES. MICHELIN REPRESENTATIVES HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM AND INSTRUCTED US TO REMOVE ALL 2011 (POST RECALL) /2012 / 2013 TIRES FROM FLE... Read more
Incident date: Feb 1, 2017
MICHELIN 305/85R22.5 XZU3 (J) SAME FAILURES THAT CAUSED THE VOLUNTARY RECALL OF 2012. ALL REMAINING PRODUCTION DATES AFTER THE RECALL (2011-WEEK 45 AND FORWARD). BEAD PLY SEPARATION AFTER 100,000 MILES. TIRES ARE BLOWING OUT FROM THE BEAD ON BUSES. MICHELIN REPRESENTATIVES HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM AND INSTRUCTED US TO REMOVE ALL 2011 (POST RECALL) /2012 / 2013 TIRES FROM FLE... Read more
MOBILITY WORKS
FORD E-350
(2014) - TIRES
Apr 2, 2017
Incident date: Mar 30, 2017
WIFE DRIVING VEHICLE AND LEFT REAR HANKOOK DYNAPRO AT LT245/75R16 EXPLODED. THIS CAUSED TIRE TO COME APART.TIRE EXPLODED
Incident date: Mar 30, 2017
WIFE DRIVING VEHICLE AND LEFT REAR HANKOOK DYNAPRO AT LT245/75R16 EXPLODED. THIS CAUSED TIRE TO COME APART.TIRE EXPLODED
Incident date: Jul 19, 2016
2011 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO MANUFACTURERS REFUSAL TO REIMBURSE CONSUMER FOR LABOR COST OF FRONT COIL SPRINGS FAILURE RECALL REPAIRS. *SMD...UPDATED 05/17/17 *BF THE CONSUMER STATED THE MANUFACTURER WOULD NOT REIMBURSE THE COST OF THE COIL SPRINGS AND THE TIRES DUE TO THE SERVICE NOT BEING PERFORMED WITH THE DEALER. UPDATED 03/31/2017*JS *TR
FORD
F-650 ROUSH PROPANE
(2016) - TIRES
Mar 31, 2017
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2016 FORD F-650 EQUIPPED WITH HANKOOK DHO7 REGIONAL HALL TIRES (NA), SIZE: 265/70R195 (NA). THE CONTACT NOTICED THAT THE TIRES ON THE VEHICLE WERE WORN DOWN. IN ADDITION, THE REAR WHEELS ROTATED SIDEWAYS AND CAUSED THE VEHICLE TO WOBBLE. THE VEHICLE'S TIRES WERE TAKEN TO BE BALANCED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE AND TI... Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2016 FORD F-650 EQUIPPED WITH HANKOOK DHO7 REGIONAL HALL TIRES (NA), SIZE: 265/70R195 (NA). THE CONTACT NOTICED THAT THE TIRES ON THE VEHICLE WERE WORN DOWN. IN ADDITION, THE REAR WHEELS ROTATED SIDEWAYS AND CAUSED THE VEHICLE TO WOBBLE. THE VEHICLE'S TIRES WERE TAKEN TO BE BALANCED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE AND TI... Read more
Incident date: Mar 9, 2017
WHILE DRIVING ON INTERSTATE 40 AT 70 MPH LEFT REAR OUTER TIRE SUDDENLY SUFFERED TREAD SEPARATION AND BLOWOUT. NO INJURIES OCCURRED. CONTROL OF THE VEHICLE WAS EASILY MAINTAINED WHILE PULLING OVER TO THE SHOULDER. BODY DAMAGE CAUSED BY THE TREAD SEPARATION INCLUDED BROKEN FENDER FLAIR, BENT MUD FLAP BRACKET AND COMPARTMENT LOCATED IMMEDIATELY TO THE REAR OF THE WHEEL WAS BENT AND TORN. ROAD SERVICE... Read more
Incident date: Mar 9, 2017
WHILE DRIVING ON INTERSTATE 40 AT 70 MPH LEFT REAR OUTER TIRE SUDDENLY SUFFERED TREAD SEPARATION AND BLOWOUT. NO INJURIES OCCURRED. CONTROL OF THE VEHICLE WAS EASILY MAINTAINED WHILE PULLING OVER TO THE SHOULDER. BODY DAMAGE CAUSED BY THE TREAD SEPARATION INCLUDED BROKEN FENDER FLAIR, BENT MUD FLAP BRACKET AND COMPARTMENT LOCATED IMMEDIATELY TO THE REAR OF THE WHEEL WAS BENT AND TORN. ROAD SERVICE... Read more
JAYCO TRAVEL TRAILER
JAY FEATHER EXP
(2007) - TIRES
Mar 28, 2017
Incident date: Mar 23, 2017
PURCHASED 4 TIRES NEW FROM DEALER IN JUNE 2016. ON 7/18/16 ONE OF THE TIRES BLEW OUT WHILE ON THE INTERSTATE. I RETURNED AND SPOKE WITH DEALER, "NO WARRANTY, PROBABLY HIT ROAD DEBRIS". I THOUGHT, "WELL. OK, AND I PURCHASED EXACT SAME BRAND TIRE AS REPLACEMENT. ON 3/23/17, A SECOND OF THE NEW TIRES BLOWS OUT ON THE INTERSTATE. THE FIRST TIRE HAD LESS THAN 300 MILES ON IT; THE SECOND LESS THAN 700. ... Read more
POWER KING
TOWMAX
(9999) - TIRES
Mar 28, 2017
Incident date: Mar 23, 2017
PURCHASED 4 TIRES NEW FROM DEALER IN JUNE 2016. ON 7/18/16 ONE OF THE TIRES BLEW OUT WHILE ON THE INTERSTATE. I RETURNED AND SPOKE WITH DEALER, "NO WARRANTY, PROBABLY HIT ROAD DEBRIS". I THOUGHT, "WELL. OK, AND I PURCHASED EXACT SAME BRAND TIRE AS REPLACEMENT. ON 3/23/17, A SECOND OF THE NEW TIRES BLOWS OUT ON THE INTERSTATE. THE FIRST TIRE HAD LESS THAN 300 MILES ON IT; THE SECOND LESS THAN 700. ... Read more
Incident date: Mar 27, 2017
SLOW LEAK OF AIR PRESSURE. I HAD TO KEEP ADDING AIR. LOCAL BRIDGESTONE TIRE PEOPLE SAID IT WAS BECAUSE IT WAS INSTALLED INCORRECTLY. THEY TOOK IT OFF RIM AND THE BEAD WAS TORN.
BRIDGESTONE
TURANZA EL400-02
(9999) - TIRES
Mar 28, 2017
Incident date: Mar 27, 2017
SLOW LEAK OF AIR PRESSURE. I HAD TO KEEP ADDING AIR. LOCAL BRIDGESTONE TIRE PEOPLE SAID IT WAS BECAUSE IT WAS INSTALLED INCORRECTLY. THEY TOOK IT OFF RIM AND THE BEAD WAS TORN.
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2003 GMC YUKON EQUIPPED WITH CONTINENTAL GENERAL GRABBER TIRES, SIZE: 305/23/40R (NA). WHILE DRIVING 65 MPH, THE TIRES VIBRATED AND MADE AN ABNORMAL SOUND. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND OBSERVED THAT THE FRONT PASSENGER TIRE WAS DEFLATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TIRE MECHANIC, BUT NO DIAGNOSIS WAS PROVIDED. THE TIRE WAS REPLACED, BUT THE F... Read more
CONTINENTAL
GENERAL GRABBER TR BSW
(9999) - TIRES
Mar 28, 2017
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2003 GMC YUKON EQUIPPED WITH CONTINENTAL GENERAL GRABBER TIRES, SIZE: 305/23/40R (NA). WHILE DRIVING 65 MPH, THE TIRES VIBRATED AND MADE AN ABNORMAL SOUND. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND OBSERVED THAT THE FRONT PASSENGER TIRE WAS DEFLATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TIRE MECHANIC, BUT NO DIAGNOSIS WAS PROVIDED. THE TIRE WAS REPLACED, BUT THE F... Read more
Incident date: Mar 27, 2017
THE FRONT DRIVERS SIDE TIRE OUT OF THE BLUE BEGAN TO FORM A HUGE BUBBLE THEN IT EXPLODED AFTER I MADE IT HOME. THE TIRE BRAND NAME IS KUMHO SOLIS. *TR
Incident date: Jul 10, 2014
TL* THE CONTACT OWNS A 2014 FORD F-150 EQUIPPED WITH HANKOOK P235 (NA) TIRES, SIZE: 7SR17. WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRES WERE BUMPY, AND FELT AS IF THEY LOST AIR. THE TIRE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE TIRES VIBRATED AND THE WHEELS SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC DIAGNOSED AND PERFORMED AN ALIGNMENT, AND ALSO SWAPPED THE FR... Read more
Incident date: Jul 10, 2014
TL* THE CONTACT OWNS A 2014 FORD F-150 EQUIPPED WITH HANKOOK P235 (NA) TIRES, SIZE: 7SR17. WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRES WERE BUMPY, AND FELT AS IF THEY LOST AIR. THE TIRE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE TIRES VIBRATED AND THE WHEELS SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC DIAGNOSED AND PERFORMED AN ALIGNMENT, AND ALSO SWAPPED THE FR... Read more
COOPER TIRE & RUBBER CO.
COOPER DISCOVERER RADIAL LT
(9999) - TIRES
Mar 24, 2017
Incident date: Mar 15, 2017
TIRE FAILURE
Crash
Incident date: Aug 24, 2013
I PURCHASED 4 REPLACEMENT RUN FLAT TIRES FOR MY WIFES BMW 335D WITH 40,000 MILE TREAD WEAR WARRANTY. AFTER 20,000 MILES THE FRONT TIRES WERE HALF WORN AND THE REARS WERE NEAR BALD. I CONTACTED TIRE RACK, WHERE I HAD PURCHASED REPLACEMENT TIRES, AND THEY SENT OUT 2 REAR REPLACEMENT TIRES TO THEIR LOCAL INSTALLER; WHICH I FULLY PAID FOR PENDING RETURN. UPON INSTALLATION IT WAS DISCOVERED THAT THE... Read more
BRIDGESTONE
POTENZA POLE POSITION
(9999) - TIRES
Mar 22, 2017
Incident date: Aug 24, 2013
I PURCHASED 4 REPLACEMENT RUN FLAT TIRES FOR MY WIFES BMW 335D WITH 40,000 MILE TREAD WEAR WARRANTY. AFTER 20,000 MILES THE FRONT TIRES WERE HALF WORN AND THE REARS WERE NEAR BALD. I CONTACTED TIRE RACK, WHERE I HAD PURCHASED REPLACEMENT TIRES, AND THEY SENT OUT 2 REAR REPLACEMENT TIRES TO THEIR LOCAL INSTALLER; WHICH I FULLY PAID FOR PENDING RETURN. UPON INSTALLATION IT WAS DISCOVERED THAT THE... Read more
CHEVROLET
SILVERADO 2500
(2006) - TIRES
Mar 21, 2017
Incident date: Mar 19, 2017
TL* THE CONTACT OWNS A 2006 CHEVROLET SILVERADO 2500 EQUIPPED WITH COOPER TIRES, DOT NUMBER: UTV6C8E4808, TIRE LINE: COOPER DISCOVERER ATR, TIRE SIZE: 265/75/R16. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH, THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE TREAD SEPARATED FROM THE TIRE WHICH CAUSED DAMAGE TO THE BED OF THE VEHICL... Read more
COOPER
COOPER DISCOVERER ATR
(9999) - TIRES
Mar 21, 2017
Incident date: Mar 19, 2017
TL* THE CONTACT OWNS A 2006 CHEVROLET SILVERADO 2500 EQUIPPED WITH COOPER TIRES, DOT NUMBER: UTV6C8E4808, TIRE LINE: COOPER DISCOVERER ATR, TIRE SIZE: 265/75/R16. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH, THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE TREAD SEPARATED FROM THE TIRE WHICH CAUSED DAMAGE TO THE BED OF THE VEHICL... Read more
Incident date: Mar 16, 2017
TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY EQUIPPED WITH BRIDGESTONE TURANZA EL41 TIRES, SIZE: 215/55R17. WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN FOUND VISIBLE BLISTERS LOCATED ON THE INSIDE WALLS OF THE FRONT AND REAR PASSENGER SIDE TIRES. THE FRONT PASSENGER SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 24,983. ... Read more
BRIDGESTONE
TURANZA EL41
(9999) - TIRES
Mar 17, 2017
Incident date: Mar 16, 2017
TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY EQUIPPED WITH BRIDGESTONE TURANZA EL41 TIRES, SIZE: 215/55R17. WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN FOUND VISIBLE BLISTERS LOCATED ON THE INSIDE WALLS OF THE FRONT AND REAR PASSENGER SIDE TIRES. THE FRONT PASSENGER SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 24,983. ... Read more
Incident date: Jan 11, 2017
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *LD THE CONSUMER STATED THE TRANSMISSION FAILED. THE DOORS WOULD NOT LOCK AND THE TIRES BLEW OUT, AS THERE WAS NO TREAD ON THEM. *JB
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2006 SAAB 9-3 EQUIPPED WITH REPLACEMENT MICHELIN TIRES, TIRE LINE: PRIMACY MXM4, TIRE SIZE: 215/55R16, AND DOT NUMBER: B9VM87DX2716. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 65 MPH, THE VEHICLE WAS SHAKING AND HE COULD NOT CONTROL THE VEHICLE. AS A RESULT, HE PULLED OVER TO THE SIDE OF THE ROAD WHERE HE NOTICED THAT REAR DRIVER SIDE TIRE WAS FLAT. ROADSIDE ASSIST... Read more
MICHELIN
PRIMACY MXM4
(9999) - TIRES
Mar 8, 2017
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2006 SAAB 9-3 EQUIPPED WITH REPLACEMENT MICHELIN TIRES, TIRE LINE: PRIMACY MXM4, TIRE SIZE: 215/55R16, AND DOT NUMBER: B9VM87DX2716. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 65 MPH, THE VEHICLE WAS SHAKING AND HE COULD NOT CONTROL THE VEHICLE. AS A RESULT, HE PULLED OVER TO THE SIDE OF THE ROAD WHERE HE NOTICED THAT REAR DRIVER SIDE TIRE WAS FLAT. ROADSIDE ASSIST... Read more
Incident date: Mar 8, 2017
GOODYEAR 225/65R17 102T SL ASSURANCE FUEL MAX TL
GOODYEAR
ASSURANCE FUEL MAX
(9999) - TIRES
Mar 8, 2017
Incident date: Mar 8, 2017
GOODYEAR 225/65R17 102T SL ASSURANCE FUEL MAX TL
Incident date: Feb 28, 2017
THE TIRES I HAD ON MY VEHICLE WERE PRIMEWELL VALERA TOURING 2. THE ISSUE WITH THESE TIRES WAS THE SIDEWALLS WERE SHREDDING. THERE HAS BEEN A RECALL FOR THIS SAME ISSUE BUT THE TIRES I HAVE ARE NOT INCLUDED IN THE RECALL AND THEY SHOULD BE. ...UPDATED 03/29/17 *BF *AS