Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 44,841 complaints - component: TIRES
TOYOTA
FJ CRUISER
(2012) - TIRES
Jun 6, 2017
Incident date: Apr 30, 2017
I DROVE ON I-10 LA GRANGE WHEN THE BRAKE LIGHT CAME ON. THE CAR VIBRATED AND TILTED TO THE RIGHT. THE FRONT RIGHT TIRE TREAD PEELED OFF AND THE TIRE BLEW. WE REPORTED THIS INCIDENT TO BRIDGESTONE WITH CASE NUMBER 748575. THE COMPANY SENT ME A LETTER AND SAID IT WAS PRESSURE PROBLEM. BUT JUST BEFORE THE TIRE BLEW, THE PRESSURE LIGHT WAS NOT ON. SO I BELIEVE THE QUALITY AND SAFETY IS AT ISSUE. PLEA... Read more
BRIDGESTONE
DUELER 684
(9999) - TIRES
Jun 6, 2017
Incident date: Apr 30, 2017
I DROVE ON I-10 LA GRANGE WHEN THE BRAKE LIGHT CAME ON. THE CAR VIBRATED AND TILTED TO THE RIGHT. THE FRONT RIGHT TIRE TREAD PEELED OFF AND THE TIRE BLEW. WE REPORTED THIS INCIDENT TO BRIDGESTONE WITH CASE NUMBER 748575. THE COMPANY SENT ME A LETTER AND SAID IT WAS PRESSURE PROBLEM. BUT JUST BEFORE THE TIRE BLEW, THE PRESSURE LIGHT WAS NOT ON. SO I BELIEVE THE QUALITY AND SAFETY IS AT ISSUE. PLEA... Read more
Incident date: Jun 1, 2017
TIRE FAILURE FOR WILD TRAIL TOURING CUV R601 215/70R16, DOT KAEH C27 W 4615 D13L. BLOW OUT TRAVELING 45MPH WITH NO PRECIPITATING EVENT. LESS THAN 1 YR OF USE AND LESS THAN 8000 MILES
TBC CORPORATION
MESA C/T
(9999) - TIRES
Jun 5, 2017
Incident date: Jun 1, 2017
TIRE FAILURE FOR WILD TRAIL TOURING CUV R601 215/70R16, DOT KAEH C27 W 4615 D13L. BLOW OUT TRAVELING 45MPH WITH NO PRECIPITATING EVENT. LESS THAN 1 YR OF USE AND LESS THAN 8000 MILES
Incident date: Jun 4, 2017
DRIVING DOWN ROAD, TIRE DEVELOPED A VIBRATION. LOUD EXPLOSION, TREAD SEPARATED AND SIDEWALL HAS A VERTICAL TEAR IN IT. DAMAGED REAR OF TRUCK BED. TRUCK HAS A SECOND TIRE THAT IS EXHIBITING THE SAME VIBRATION, BUT HAS NOT BLOWN YET, WITH A VERTICAL DEPRESSION IN SIDEWALL
BF GOODRICH
LT245/75R16 120Q COMM T/A A/S LRE TL07
(9999) - TIRES
Jun 4, 2017
Incident date: Jun 4, 2017
DRIVING DOWN ROAD, TIRE DEVELOPED A VIBRATION. LOUD EXPLOSION, TREAD SEPARATED AND SIDEWALL HAS A VERTICAL TEAR IN IT. DAMAGED REAR OF TRUCK BED. TRUCK HAS A SECOND TIRE THAT IS EXHIBITING THE SAME VIBRATION, BUT HAS NOT BLOWN YET, WITH A VERTICAL DEPRESSION IN SIDEWALL
Incident date: Jun 3, 2017
I PURCHASED A 2015 NISSAN ROGUE APRIL 2015 AND MY TIRES ARE NOW TREADED DOWN AND I HAD PASSAGE SIDE BACK TIRE BLOW OUT ON THE HIGH WAY ON 6/3/17 . MILEAGE 16,400.00 . HOW LONG YOUR BRAND TIRE LAST AND HOW CAN I REPORT A TIRES PROBLEM? TIRE # P215-70R16
CONTINENTAL
CONTINENTAL
(9999) - TIRES
Jun 3, 2017
Incident date: Jun 3, 2017
I PURCHASED A 2015 NISSAN ROGUE APRIL 2015 AND MY TIRES ARE NOW TREADED DOWN AND I HAD PASSAGE SIDE BACK TIRE BLOW OUT ON THE HIGH WAY ON 6/3/17 . MILEAGE 16,400.00 . HOW LONG YOUR BRAND TIRE LAST AND HOW CAN I REPORT A TIRES PROBLEM? TIRE # P215-70R16
Incident date: Jun 2, 2017
I PURCHASED 4 NEW VEE RUBBER TIRES ON 12/5/15. SINCE THE PURCHASE I HAVE PUT LESS THAN 20,000 MILES ON THE TIRES AND HAVE NOW EXPERIENCED TWO COMPLETE BLOWOUTS IN WHICH THE SIDE WALL OF THE TIRES APPEARS TO HAVE DISINTEGRATED WHILE DRIVING. HAD I BEEN DRIVING ON A FREEWAY OR AT A SPEED OVER 45 MPH I DEFINITELY WOULD HAVE LOST CONTROL OF THE VEHICLE WHICH MAY HAVE RESULTED IN SEVERE INJURY IF NOT ... Read more
VEE RUBBER
TAIGA M/T
(9999) - TIRES
Jun 2, 2017
Incident date: Jun 2, 2017
I PURCHASED 4 NEW VEE RUBBER TIRES ON 12/5/15. SINCE THE PURCHASE I HAVE PUT LESS THAN 20,000 MILES ON THE TIRES AND HAVE NOW EXPERIENCED TWO COMPLETE BLOWOUTS IN WHICH THE SIDE WALL OF THE TIRES APPEARS TO HAVE DISINTEGRATED WHILE DRIVING. HAD I BEEN DRIVING ON A FREEWAY OR AT A SPEED OVER 45 MPH I DEFINITELY WOULD HAVE LOST CONTROL OF THE VEHICLE WHICH MAY HAVE RESULTED IN SEVERE INJURY IF NOT ... Read more
4-STAR TRAILER
CARGO BUMPER PULL
(2008) - TIRES
May 30, 2017
Incident date: Apr 28, 2017
PURCHASED 5 NEW HIGH-RUN TRAILER TIRES D RATED. AFTER 2.5 YEARS AND 400 MILES 1 TIRE BLEW OUT AND THREE SEPARATED. SPARE NEVER MOUNTED ON GROUND WITH STICKER STILL ATTACHED IN GARAGE SEPARATED. THESE ARE DANGEROUS TIRES AND SHOULD BE TAKEN OFF MARKET.
Incident date: Apr 28, 2017
PURCHASED 5 NEW HIGH-RUN TRAILER TIRES D RATED. AFTER 2.5 YEARS AND 400 MILES 1 TIRE BLEW OUT AND THREE SEPARATED. SPARE NEVER MOUNTED ON GROUND WITH STICKER STILL ATTACHED IN GARAGE SEPARATED. THESE ARE DANGEROUS TIRES AND SHOULD BE TAKEN OFF MARKET.
Incident date: Apr 27, 2017
ON HIGHWAY AT 50 MPH WHEN REAR PASSENGER TIRE EXPLODED. TIRE FRAGMENTS TORE AND BENT FENDER WELL METAL CAUSING $2700 DAMAGE. STEEL BELTS WERE BROKEN ACROSS THE TIRE IN TWO LOCATIONS ON THE CIRCUMFERENCE. FENDER AND TIRE REPLACED. LIKELY WOULD HAVE CAUSED SEVERE BODILY INJURY OR DEATH IF A PERSON HAD BEEN STANDING NEXT TO THE TIRE. (PRIMARY REASON FOR FILING THIS REPORT) JUST PRIOR TO THE EXPL... Read more
BF GOODRICH
LT245/75R17 121/118R TL ALL TERRAIN T/A KO LRE RWLGO
(9999) - TIRES
May 30, 2017
Incident date: Apr 27, 2017
ON HIGHWAY AT 50 MPH WHEN REAR PASSENGER TIRE EXPLODED. TIRE FRAGMENTS TORE AND BENT FENDER WELL METAL CAUSING $2700 DAMAGE. STEEL BELTS WERE BROKEN ACROSS THE TIRE IN TWO LOCATIONS ON THE CIRCUMFERENCE. FENDER AND TIRE REPLACED. LIKELY WOULD HAVE CAUSED SEVERE BODILY INJURY OR DEATH IF A PERSON HAD BEEN STANDING NEXT TO THE TIRE. (PRIMARY REASON FOR FILING THIS REPORT) JUST PRIOR TO THE EXPL... Read more
KIA
OPTIMA HYBRID
(2011) - TIRES
May 25, 2017
Incident date: May 23, 2017
TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES, SIZE: P215/55R/17 93B (NA). WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OBSERVED THAT THE FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER LANE TO REMOVE THE TIRE. ROADSIDE ASSISTANCE WAS CALLED AND ASSISTED THE CON... Read more
MICHELIN
PRIMACY MXV4 TL
(9999) - TIRES
May 25, 2017
Incident date: May 23, 2017
TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES, SIZE: P215/55R/17 93B (NA). WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OBSERVED THAT THE FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER LANE TO REMOVE THE TIRE. ROADSIDE ASSISTANCE WAS CALLED AND ASSISTED THE CON... Read more
MERCEDES-BENZ
CLS500
(2006) - TIRES
May 22, 2017
Incident date: Jan 7, 2017
I BOUGHT 4 BRAND NEW TIRE MICHELIN AT TOWN FAIR TIRE WITH EXTERNAL WARRANTY 3 YEARS. AFTER 7 MONTHS THE LEFT FRONT TIRE WAS SPILT ON THE SIDE DEPP BUT TIRE IS. NOT FLAT YET. I ASK THE STORE TO EXCHANGE BECAUSE IT CAN CAUSE DANGEROUS ACCIDENT BUT THEY SAID WE CAN EXCHANGE AS LONG AS YOUR TIRE IS NOT TOTALLY FLAT. I DON'T KNOW WHICH INSTITUTION OF GOVERNMENT CAN IMPOSE THIS BUSINESS TO SAVE THE CLIE... Read more
MICHELIN NORTH AMERICA
LTX A/T 2
(9999) - TIRES
May 22, 2017
Incident date: Jan 7, 2017
I BOUGHT 4 BRAND NEW TIRE MICHELIN AT TOWN FAIR TIRE WITH EXTERNAL WARRANTY 3 YEARS. AFTER 7 MONTHS THE LEFT FRONT TIRE WAS SPILT ON THE SIDE DEPP BUT TIRE IS. NOT FLAT YET. I ASK THE STORE TO EXCHANGE BECAUSE IT CAN CAUSE DANGEROUS ACCIDENT BUT THEY SAID WE CAN EXCHANGE AS LONG AS YOUR TIRE IS NOT TOTALLY FLAT. I DON'T KNOW WHICH INSTITUTION OF GOVERNMENT CAN IMPOSE THIS BUSINESS TO SAVE THE CLIE... Read more
Incident date: May 15, 2017
ALL FOUR TIRES FAILED INSPECTION DUE TO DRY ROT CRACKS IN THE TREAD ON MAY 15, 2017. TIRES WERE PURCHASED ON JUNE 5, 2012. TIRES WERE INSTALLED AT 45707 MILES, FAILURE NOTED AT 80010 MILES. COSTO TECHNICIAN CLAIMED FAILURE WAS DUE TO VEHICLE NOT BEING DRIVEN ENOUGH. THIS SEEMS LIKE A HANDY EXCUSE AND VERY SUBJECTIVE. WHEN I ASKED THE GARAGE OWNER WHO DID THE INSPECTION IF THIS WAS A VALID REAS... Read more
MICHELIN
ENERGY LX4
(9999) - TIRES
May 16, 2017
Incident date: May 15, 2017
ALL FOUR TIRES FAILED INSPECTION DUE TO DRY ROT CRACKS IN THE TREAD ON MAY 15, 2017. TIRES WERE PURCHASED ON JUNE 5, 2012. TIRES WERE INSTALLED AT 45707 MILES, FAILURE NOTED AT 80010 MILES. COSTO TECHNICIAN CLAIMED FAILURE WAS DUE TO VEHICLE NOT BEING DRIVEN ENOUGH. THIS SEEMS LIKE A HANDY EXCUSE AND VERY SUBJECTIVE. WHEN I ASKED THE GARAGE OWNER WHO DID THE INSPECTION IF THIS WAS A VALID REAS... Read more
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA EQUIPPED WITH FIRESTONE FR710 TIRES, SIZE 205/65R16. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD AN EXPLOSION. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE TIRE EXPLODED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,750.
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA EQUIPPED WITH FIRESTONE FR710 TIRES, SIZE 205/65R16. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD AN EXPLOSION. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE TIRE EXPLODED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,750.
JAYCO FIFTH WHEEL
EAGLE PREMIER
(2015) - TIRES
May 15, 2017
Incident date: Jun 18, 2016
LAST SUMMER THREE OF FOUR POWER KING TOWMAX STR'S ST235/80R16 TIRES THAT CAME WITH MY NEW 2015 JAYCO EAGLE 375BHFS EXPLODED. AT THE TIME OF THE FAILURE THE TIRES HAD ONE SEASON OF USE, ABOUT 6000 MILES. ABOUT FOUR HOURS INTO OUR FIRST TRIP THE RIGHT REAR TIRE EXPLODED. AN HOUR LATER, THE RIGHT FRONT TIRE EXPLODED. IN ORDER TO COMPLETE OUR JOURNEY I HAD TO REPLACE BOTH TIRES WITH THE SAME TOWMAX... Read more
POWER KING
TOWMAX
(9999) - TIRES
May 15, 2017
Incident date: Jun 18, 2016
LAST SUMMER THREE OF FOUR POWER KING TOWMAX STR'S ST235/80R16 TIRES THAT CAME WITH MY NEW 2015 JAYCO EAGLE 375BHFS EXPLODED. AT THE TIME OF THE FAILURE THE TIRES HAD ONE SEASON OF USE, ABOUT 6000 MILES. ABOUT FOUR HOURS INTO OUR FIRST TRIP THE RIGHT REAR TIRE EXPLODED. AN HOUR LATER, THE RIGHT FRONT TIRE EXPLODED. IN ORDER TO COMPLETE OUR JOURNEY I HAD TO REPLACE BOTH TIRES WITH THE SAME TOWMAX... Read more
Incident date: May 12, 2017
A MECHANIC NOTICED THAT THE INNER SIDEWALLS ON BOTH FRONT WHEELS WERE SPLITTING (AS IF ALONG THE SEAMS) ON THE GOODYEAR WEATHERHANDLER 215/45R17. THE TIRES WERE FIXED BEFORE ANY BLOWOUT OCCURRED, BUT GOODYEAR REFUSED TO TAKE RESPONSIBILITY. THREE SEPARATE MECHANICS FROM DIFFERENT GARAGES HAD NEVER SEEN ANYTHING LIKE IT, AND CONFIRMED THAT IT DID NOT OCCUR FROM DAILY WEAR AND TEAR.
GOODYEAR
WEATHERHANDLER LS
(9999) - TIRES
May 15, 2017
Incident date: May 12, 2017
A MECHANIC NOTICED THAT THE INNER SIDEWALLS ON BOTH FRONT WHEELS WERE SPLITTING (AS IF ALONG THE SEAMS) ON THE GOODYEAR WEATHERHANDLER 215/45R17. THE TIRES WERE FIXED BEFORE ANY BLOWOUT OCCURRED, BUT GOODYEAR REFUSED TO TAKE RESPONSIBILITY. THREE SEPARATE MECHANICS FROM DIFFERENT GARAGES HAD NEVER SEEN ANYTHING LIKE IT, AND CONFIRMED THAT IT DID NOT OCCUR FROM DAILY WEAR AND TEAR.
CHEVROLET
SILVERADO 2500
(2008) - TIRES
May 9, 2017
Incident date: Mar 20, 2017
I HAVE BEEN TRYING TO RESOLVE THIS MATTER WITH NITTO AND HAVE HAD THE TIRES INSPECTED BY ONE OF THERE DISTRIBUTORS AT THEIR REQUEST. IT WAS DETERMINED THAT THE TIRE SEPARATION THAT IS OCCURRING APPEARS TO BE A MANUFACTURING DEFECT ACCORDING TO THE INSPECTOR. THIS IS THE FOURTH TIRE FROM THIS SAME MANUFACTURER TO FALL APART AND AT APPROX 18000 MILES WITH THIS SET. IT IS A HUGE CONCERN AS THEY SHOW ... Read more
NITTO
TERRA GRAPPLER ALL TERRAIN
(9999) - TIRES
May 9, 2017
Incident date: Mar 20, 2017
I HAVE BEEN TRYING TO RESOLVE THIS MATTER WITH NITTO AND HAVE HAD THE TIRES INSPECTED BY ONE OF THERE DISTRIBUTORS AT THEIR REQUEST. IT WAS DETERMINED THAT THE TIRE SEPARATION THAT IS OCCURRING APPEARS TO BE A MANUFACTURING DEFECT ACCORDING TO THE INSPECTOR. THIS IS THE FOURTH TIRE FROM THIS SAME MANUFACTURER TO FALL APART AND AT APPROX 18000 MILES WITH THIS SET. IT IS A HUGE CONCERN AS THEY SHOW ... Read more
Incident date: Nov 1, 2016
FAILURE TO REPLACE RECALLED TIRES. -- MADE OVER A HALF DOZEN CALLS TO BF GOODRICH AND DISCOUNT TIRE. ALVIN AT GOODRICH SAID HE WAS SENDING ME A DAMAGE CLAIMS PACKAGE IN THE MAIL -- NEVER RECEIVED. BROUGHT VEHICLE INTO DISCOUNT TIRE (NOV. 15TH, 2016)FOR INSPECTION AND REPLACEMENT, THEN SENT HOME. CALLED BACK MITCH AT DISCOUNT TIRE (96TH LN N., BROOKLYN PARK, MN) AND HE TOLD ME HE'D DEFINITELY C... Read more
B.F.GOODRICH
B.F.GOODRICH
(9999) - TIRES
May 9, 2017
Incident date: Nov 1, 2016
FAILURE TO REPLACE RECALLED TIRES. -- MADE OVER A HALF DOZEN CALLS TO BF GOODRICH AND DISCOUNT TIRE. ALVIN AT GOODRICH SAID HE WAS SENDING ME A DAMAGE CLAIMS PACKAGE IN THE MAIL -- NEVER RECEIVED. BROUGHT VEHICLE INTO DISCOUNT TIRE (NOV. 15TH, 2016)FOR INSPECTION AND REPLACEMENT, THEN SENT HOME. CALLED BACK MITCH AT DISCOUNT TIRE (96TH LN N., BROOKLYN PARK, MN) AND HE TOLD ME HE'D DEFINITELY C... Read more
Incident date: May 7, 2017
DUNLOP GRAND TREK TIRES ARE SEPERATING AT TREAD-DOT U2F5 3M5R3413
DUNLOP
GRAND TREK
(9999) - TIRES
May 7, 2017
Incident date: May 7, 2017
DUNLOP GRAND TREK TIRES ARE SEPERATING AT TREAD-DOT U2F5 3M5R3413
Incident date: May 3, 2017
BRIDGESTONE TIRE RUPTURE: PLY SEPARATION, ON FREEWAY, NO WARNING, AT 35000 MILES WITH LOTS OF TREADLIFE REMAINING. I CAN PROVIDE PHOTOS OF DAMAGED TIRE ON REQUEST. ALL PLIES OF TIRE COMPLETELY SEPARATED, THEY WERE NEVER BONDED TOGETHER PROPERLY. TIRE IS BRIDGESTONE M773 SWP II, SIZE 235-85-16.
BRIDGESTONE
BRIDGESTONE
(9999) - TIRES
May 6, 2017
Incident date: May 3, 2017
BRIDGESTONE TIRE RUPTURE: PLY SEPARATION, ON FREEWAY, NO WARNING, AT 35000 MILES WITH LOTS OF TREADLIFE REMAINING. I CAN PROVIDE PHOTOS OF DAMAGED TIRE ON REQUEST. ALL PLIES OF TIRE COMPLETELY SEPARATED, THEY WERE NEVER BONDED TOGETHER PROPERLY. TIRE IS BRIDGESTONE M773 SWP II, SIZE 235-85-16.
VOLKSWAGEN
VOLKSWAGEN
(9999) - TIRES
May 4, 2017
Incident date: Aug 23, 2016
1970 VOLKSWAGEN WESTPHALIA CAMPER. CONSUMER WRITES IN REGARDS TO INCIDENTS OF TIRE FAILURE/BLOWOUT DUE TO TIRES POOR QUALITY. *SMD THE CONSUMER STATED THE TIRES EXPERIENCED 2 TIRE BLOWOUTS AND DISINTEGRATION. THE FIRST FAILURE OCCURRED WHILE DRIVING 50 MPH AND THE OTHER AT 35MPH. THE TIRES HAD ACCUMULATED LESS THAN 25,000 MILES. *JS
Incident date: Oct 15, 2015
BOUGHT 2016 THOR FOUR WINDS MODEL VIN [XXX] 8-3-2015 NEW. TOOK IT OUT ON THE FIRST ROAD TRIP OCT 2015 AND HAD A FLAT TIRE DUE TO IMPROPER INSTALLATION OF MUD FLAPS BY CAMPLAND RV. HAD TO ARGUE WITH CAMPLAND AND THOR TO GET THE TIRE COVERED. THIS ENDED UP COSTING ME TIME, MONEY AND LOSE OF USE. I HAD TO PAY FOR THE NEW TIRE AND PAY TO HAVE IT MOUNTED. I COMPLAINED THAT THE OTHER TIRES WERE DAMAGED ... Read more
Incident date: Oct 15, 2015
BOUGHT 2016 THOR FOUR WINDS MODEL VIN [XXX] 8-3-2015 NEW. TOOK IT OUT ON THE FIRST ROAD TRIP OCT 2015 AND HAD A FLAT TIRE DUE TO IMPROPER INSTALLATION OF MUD FLAPS BY CAMPLAND RV. HAD TO ARGUE WITH CAMPLAND AND THOR TO GET THE TIRE COVERED. THIS ENDED UP COSTING ME TIME, MONEY AND LOSE OF USE. I HAD TO PAY FOR THE NEW TIRE AND PAY TO HAVE IT MOUNTED. I COMPLAINED THAT THE OTHER TIRES WERE DAMAGED ... Read more
Incident date: May 1, 2017
I WAS INSIDE THE BUILDING , LOOKING AT A NEW VEHICLE, VIN. [XXX]. THEN MANAGER PULLED ME INTO THE OFFICE WITH WITNESSES AND EXPLAINED HE WASN'T DOING BUSINESS WITH ME, HE WAS NICE AND EXPLAINED, I WAS EXCITED AT WHAT HE EXPLAINED. I TOOK PIC OF GIANT STICKER, THE VIN DASH HAS A SQUARE SCAN BUT MY PHONE WOULDN'T READ IT, SALES MAN SAID THAT SERVICE HAS A MACHINE THAT READ IT, HE SAID THEY USUALLY... Read more
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2015 CHRYSLER 200 C EQUIPPED WITH NEXEN TIRES, TIRE LINE: CP671 AND TIRE SIZE: 235/40/R19 N/A. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED AT HIGH SPEEDS, IT VEERED TO THE LEFT AND RIGHT DEPENDING ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SWAY WAS NOT DUE TO THE VEHICLE BUT THE ISSUE WAS PROBABLY CAUSED FROM T... Read more
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2015 CHRYSLER 200 C EQUIPPED WITH NEXEN TIRES, TIRE LINE: CP671 AND TIRE SIZE: 235/40/R19 N/A. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED AT HIGH SPEEDS, IT VEERED TO THE LEFT AND RIGHT DEPENDING ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SWAY WAS NOT DUE TO THE VEHICLE BUT THE ISSUE WAS PROBABLY CAUSED FROM T... Read more
Incident date: Oct 4, 2013
TL* THE CONTACT OWNS A 2008 FORD E-150 EQUIPPED WITH MICHELIN LTX M/S TIRES, SIZE: LT225/75R16. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE EXPLODED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED BUBBLES ON THE SIDEWALLS AND TREAD SEPARATION ON THE FRONT DRIVER SIDE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER AND ALL FOUR TIRES WERE REPLACED. THE VIN WAS NOT INCLUDED IN... Read more
Incident date: Oct 4, 2013
TL* THE CONTACT OWNS A 2008 FORD E-150 EQUIPPED WITH MICHELIN LTX M/S TIRES, SIZE: LT225/75R16. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE EXPLODED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED BUBBLES ON THE SIDEWALLS AND TREAD SEPARATION ON THE FRONT DRIVER SIDE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER AND ALL FOUR TIRES WERE REPLACED. THE VIN WAS NOT INCLUDED IN... Read more
Incident date: Apr 27, 2017
LOOKING FOR A RECALL NOTHING ? A LOT OF ROAD NOISE FROM TIRES ON A 2013 CHEVY CRUZ WITH 31000 MILES
CONTINENTAL
CONTI PRO CONTACT
(9999) - TIRES
Apr 27, 2017
Incident date: Apr 27, 2017
LOOKING FOR A RECALL NOTHING ? A LOT OF ROAD NOISE FROM TIRES ON A 2013 CHEVY CRUZ WITH 31000 MILES
MERCEDES-BENZ
C300
(2011) - TIRES
Apr 26, 2017
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE VEHICLE WAS EQUIPPED WITH CAPITOL SPORT UHP (NA) TIRES, SIZE 245/40RI7 (NA), MODEL: F40247034. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY MULTIBLE CRACKS LOCATED ON THE OUTER WALL OF THE FRONT PASSENGER AND ... Read more
CAPITOL
PRECISION TRAC II
(9999) - TIRES
Apr 26, 2017
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE VEHICLE WAS EQUIPPED WITH CAPITOL SPORT UHP (NA) TIRES, SIZE 245/40RI7 (NA), MODEL: F40247034. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY MULTIBLE CRACKS LOCATED ON THE OUTER WALL OF THE FRONT PASSENGER AND ... Read more