Consumer Safety Complaints

Incident date: Apr 7, 2025

On April 7, 2025, the dealership attempted to sell me a vehicle that was experiencing an engine condition running too lean. I declined that vehicle due to safety concerns. On April 8, 2025, the salesperson contacted me again and stated that a different vehicle had been located that would meet my needs. At that time, I was nine months pregnant and urgently needed a vehicle with third-row seating f... Read more

Incident date: Jan 2, 2026

There is an electronic problem that continues to trip the warning for the Air Ride suspension system to fail leaving the vehicle stuck at its current ride height or it drops eithee the front or rear suspension to the ground while simultaneously raising the front or rear to its highest setting. It also causes the vehicle speed to drop immediately to 56 mph. Issue has been scanned by several dealers... Read more

Crash

Incident date: Nov 10, 2025

Very loud noises coming from the front wheels, as if something is broken. I've already taken it to the dealership, but they haven't fixed anything. They just say it's normal. I'm afraid of causing a serious accident because I think it's a problem with the front suspension or steering.

Incident date: Dec 6, 2025

My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones

Incident date: Jan 29, 2026

Rear camber is set way to aggressive and wearing out the inside of tires VERY QUICKLY!! According to 2 different shops they have adjusted the camber as far as the factory part will allow with the only option is to buy a aftermarket camber arm to get more adjustment. I am on my 3rd set of tires with only 57000 miles. I went father then i should have on replacing the worn (inside of tire past th... Read more

Incident date: Jan 21, 2026

Replaced the frozen suspension last year. Now that it’s cold again, similar codes are being thrown with new ones: Service Trailer Brake System, Service Air Suspension System, Service Electronic Braking System. To note, I’ve had a “Check Fuel Cap” code for years. It’s tied to 3 sensors along the fuel tank and absolutely nothing to do with the fuel cap itself. For the air suspension sensor... Read more

Incident date: Jan 30, 2026

When turning right from stand still, hear clicking sounds that appear to be coming from the right side.

Incident date: Feb 1, 2025

Heard knocking noise when making a right hand turn on a steep embankment. Thought nothing of it but as time went on the noise became more frequent even with the slightest incline. Decided to take it to the dealership to get checked out. Was told there was a known issue with the cv joints and parts would be placed on order. Eight months later and still no fix, I spoke to my service consultant and w... Read more

Incident date: Jan 30, 2026

Front axle clicking noise when turning left, most noticeable at low speeds and from a stop. Noise is repeatable and occurs consistently during left turns. Suspected front axle / CV joint defect. Concerned about potential powertrain failure and loss of drive while turning. Vehicle is a 2024 Honda Prologue.

Incident date: Dec 31, 2025

The front suspension control arms on my 2020 Tesla Model 3 are squeaking and show premature wear. The noise occurs during normal driving and is accompanied by clunking, which concerns me about potential control arm failure and loss of vehicle control. My vehicle is only 40k miles and it’s a very common issue that Tesla gets to make money on. Kind of funny it happens to everyone right when the wa... Read more

Incident date: Aug 16, 2025

Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonki... Read more

Crash

Incident date: Jan 29, 2026

Bracket for Right rear differential cracked and broke in two separate places. causing a severe banging noise when turning right or left and or going from backing up to forward motion. have video and Toyota report . never went over any pot holes and was in driveway when noise started backing up. vehicle currently at freehold Toyota dealership service dept. component item was seen by service mngr, ... Read more

Incident date: Sep 27, 2025

My 2021 Nissan Versa was struck at high speed while parked and required extensive repairs that exceeded the vehicle’s value. After the repairs, the transmission began acting erratically. The car shudders, hesitates, and feels unstable while driving. Acceleration is unpredictable and the vehicle does not feel safe or reliable. These issues were not present before the collision and have continued ... Read more

Crash

Incident date: Dec 1, 2025

The front control arms are creaking and I’ve read that many of models built in 2018 have this problem as well. It is unknown if it is a safety concern or not.

Incident date: Nov 8, 2025

This vehicle was involved in a rear end collision in late 2025. The vehicle was just sold at auction with a clean title even though it has frame damage that is more than 100% of the cost of this vehicle. It is sold with a clean title and I am worried that a used car dealership will try to sell it with no accident history and clean title to an unsuspecting person.

Crash 1 injured

Incident date: Jul 8, 2025

I am reporting multiple safety-related failures with my 2025 Honda Prologue. The vehicle has an unresolved drivetrain/axle defect that affects safe operation, and the dealer has stated that axle components are on backorder with no repair timeline. In addition, the main vehicle control screen completely blacked out and will not turn back on. This screen controls critical vehicle and charging funct... Read more

Incident date: Jan 29, 2026

Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.

Incident date: Jan 24, 2026

In 2024, while the vehicle was still under warranty, we brought it to our GM dealer due to an air suspension fault. The problem typically occurs in extreme cold weather, and following that visit, we did not experience further issues during the remainder of that winter as it was never that cold again. However, the following winter the same issue returned and was diagnosed yet again, and this year w... Read more

Incident date: Nov 23, 2025

Driving on the highway at highway speeds, heard clanking then a loud bang, then vehicle would not longer respond to the accelerator so we coasted onto the median. We had the vehicle towed and found out from a Ford dealer that the rear axle had broken due to Ford's failure to repair under Manufacturer Recall Number23S65 NHTSA Recall Number23V896 and that had caused damage to the rear differential. ... Read more

Incident date: Jan 28, 2026

I have just over 8,000 miles, and now when I turn left or right there is clicking sounds coming from the front suspension (left tire area when turning left, right tire area when turning right). I've had the vehicle (bought used) for about 1500 miles now. I don't notice anything other than the clicking sound, but I'm afraid that there might be more wrong with the suspension. I plan on going to t... Read more

Incident date: Jun 24, 2025

I was pulling out onto the road and heard a noise in the front and right after my upper ball joint snapped completely off folding the tire underneath the truck and smashing the whole front end. Very lucky I was not on the highway. Had truck towed into my shop where after examination part failed prematurely. My insurance paid for it all which was just short of $10,000 in damage minus my $500 deduct... Read more

Crash

Incident date: Jan 1, 2026

Front suspension makes knocking and rattling noise - Tesla's solution was to remove structural braces from the car that transmit the noise - the car has not been recertified with the braces removed, I am concerned about adverse safety, especially in small frontal overlap collision.

Incident date: Jan 19, 2026

One day the car was fine, next morning went to start car and was greeted by multiple failure warnings - Adaptive Cruise Control Not Available, Service AdvanceTrac, Steering Assist Fault Service Required, and Hill Start Assist Not Available. Efforts to restart without errors failed. Power Steering lost and unable to turn the wheel without great effort. Parked car and towed to dealer, Failure of... Read more

Incident date: Dec 12, 2025

I recently purchase my 2024 EV9 from Carvana with 9578 miles listed on 12/12/25. Doing my 7 days to purchase this SUV. I had some concerns about the violent wobble when I drove over a bump. With some concerns about this SUV, I google to see if anyone else had this same issue. To my surprise I founded a lot of complaints and ways to resolved the issue. One consumer stated he had his EV9 aligned and... Read more

Incident date: Mar 1, 2025

I've taken my car in now 4 times to Chevy dealers just to be told there was nothing wrong. Turnes out that my torque converter (transmission) is going bad. And I can't get a Chevy dealer to honor my almost expired warranty.

Incident date: Nov 23, 2025

I am filing this complaint regarding a serious and ongoing safety issue with my GMC Yukon Denali that began with a complete engine failure while driving on the highway with my entire family in the vehicle. While driving at highway speed (about 60–70 mph), the vehicle suddenly lost power and shifted into neutral on its own. While still moving, I tried multiple times to shift back into Drive so I ... Read more

Incident date: Dec 12, 2025

PART 4 SUBARU STRUT ISSUE How come no one can tell me what’s actually wrong. Was this a faulty part or was it not installed correctly, who knows, no one can tell me. The strut was loose and I could hear it rattling or jolting on many occasions before I knew that’s what it was. Was it not torqued to specs, installed in hurry, or defective part. They had my car for atleast a week the first t... Read more

Incident date: Dec 12, 2025

Part 3 SUBARU STRUT ISSUE I called the service department at Peltier Subaru and told them what happened and that I should be reimbursed for the tire. I was told that I needed to bring the tire in so that it could be inspected, along with the car to make there wasn’t something else going on. I talked with the service manager and he talked with his manager, who okayed a reimbursement verbally to... Read more

Incident date: Nov 22, 2025

SUBARU STRUT ISSUE PART 2 Today is January, 28, 2026 To Whom this may concern, and all parties involved at Peltier Subaru, location 3200 S Southwest Loop 323, Tyler, TX 75701 I regret to inform you that you failed to address my many concerns regarding my vehicle. This caused me to be out of pocket on multiple occasions, with regards to my safety, and my family’s safety when in the vehicle wit... Read more

Incident date: Jun 10, 2025

Part 1 Today is January, 28, 2026 How it all started. My appointment was Tuesday, June 10th, 2025 at 10:15 am. During my last oil change, I was informed by Chris that an alignment would be needed to correct the rear passenger wheel showing -2.4 camber. I asked Chris could I go ahead and schedule the service repair now. Chris replied, you will have to schedule the appointment after you leave. ... Read more

Incident date: Dec 29, 2025

The contact owns a 2024 Kia EV9. The contact stated that while driving approximately 20 MPH, there was an abnormal slapping sound coming from the rear passenger’s side of the vehicle. While observing the tires, the contact became aware that the rear tires were bald, and the steel belts were coming from the inside of the tires. The contact used Fix a Flat inside the tires and was able to drive th... Read more

Incident date: Sep 1, 2025

The front suspension (CV joint or drive shaft) makes a clicking/popping/knocking noises when turning right and left from a standstill. The car has 15,000 miles. The noise started around 10,000 miles.

Incident date: Oct 9, 2025

Purchased this ford escape for our granddaughter with in the last 2 years as a used vehicle and during a recent visit to a local ford dealer for another issue, they noticed the rear subframe crossmember had rust holes across it. Not sure if it is unsafe to drive due to the main structure looks solid. The front and back of the subframe has the rust holes. No other warning signs except a visual insp... Read more

Incident date: Jan 26, 2026

Rear lower passenger side control arm snapped

Incident date: Aug 8, 2025

JLR issued a recall on August 8, 2025, for the front suspension upper knuckle joint, and there are still no parts available to fix the issue. JLR states the issue "may lead to detachment of the upper suspension arm" and "may compromise the vehicle’s controllability and increase the risk of a crash." I have regularly been in touch with my local JLR dealership, and they shrug their shoulders a... Read more

Incident date: Nov 5, 2025

Vehicle: 2006 Jeep Liberty VIN: [XXX] Summary: The front lower ball joint on my 2006 Jeep Liberty failed while the vehicle was in normal use. This failure matches the defect described in NHTSA Recall 06V288000 (Chrysler F23), which involves corrosion and separation of the front lower ball joints. My VIN does not currently show this recall as open, but the failure occurred exactly as described in ... Read more

Incident date: Jan 14, 2026

Rear Lower Link failure. The car has 145,XXX miles on it. I live in Wisconsin where we use Salt. I was driving the vehicle and hit a pot hole and the Driver Rear Lower Link failed in January 2026. Calling the dealer for repair I was informed of P9324 which did not cover my car. I bought replacement parts from Nissan to replace the Rear lower Links on both sides. Driver side had failed alread... Read more

Incident date: Sep 10, 2025

Front axel joint needs to be replaced, dealer unable to replace as was told No part exists.

Incident date: Jul 15, 2025

The air suspension in my 2017 Ram 1500 Rebel has gone out once again. I’ve had all of the air bags and compressor replaced once before and it has already gone out again, causing a very bumpy and unsafe ride. It is currently cold where I live, however, this problem started again during the summer time and is not due to the cold temperatures. Ram needs to fix this issue as I can’t continue pay... Read more

Incident date: Nov 13, 2025

My Ford F-150 is subject to Manufacturer Recall Number23S65/NHTSA Recall Number23V896. I asked for the repair multiple times, but the dealership repeatedly told me that the parts were on backorder. The hub bolt on my right rear tire cracked and the truck was making a high pitched sound. I took it to the dealer and they said the bolt was cracked and driving it in that condition is dangerous. The... Read more

Incident date: Jan 16, 2026

I had a recall done by local Acura dealer, Miami Doral Acura, where they replaced parts that connected the engine to the car, they are like rods. I recently took the car to a mechanic because I needed to change the timing belt components and he advised me that one of the rods that were replaced failed. This means that the engine was attached by only one rod, the other rod was cut, not connected. I... Read more

Incident date: Jan 16, 2026

“During inspection, both rear main leaf springs were found cracked symmetrically due to fatigue failure. Similar rear leaf spring defect was previously recalled on adjacent VIN ranges. Failure affects rear ride height and vehicle stability. No signs of overload or impact damage observed.”

Incident date: Jan 22, 2026

The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were obs... Read more

Crash

Incident date: Jan 19, 2026

Rear toe links have a lot of slack resulting in rear drifting on uneven/slippery ground. This results in poor handling and fishtailing making it significantly harder to maintain control of the vehicle. Extreme caution required during slippery road conditions as the car will start to fishtail on it's own and requires constant corrective steering.

Incident date: Jun 4, 2025

Vehicle was purchased [XXX], the very next day multiple lights came on on the dash and it started bucking while driving. I took it back to the dealership for repairs.The right rear wheel speed sensor was bad. While the vehicle was being repaired a bolt that was seized up was broken requiring the Rr wheel knuckle to be replaced. July, the vehicle was treated for a water leak into the spare tire com... Read more

Incident date: Jan 7, 2022

The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it makes a squeaky, sometimes loud rattling / knocking sound. I have taken this to the dealer multiple times and they tired to tighten shock absorbers and the padding around it but the problem hasn't gone. They ask me to leave the car with them without getting a loaner which is hard to do ... Read more

Incident date: Jan 16, 2026

2011 Mazda6 A serious safety defect occurred on my vehicle and matches NHTSA Recall 19V-323 / Mazda Recall 2818I (front cross member corrosion due to insufficient coating) despite this recall not being associated with my VIN. Front cross member cracked due to rust, causing loss of steering control, wheel misalignment, and scraping from the front wheel. This is exactly the failure described in the ... Read more

Incident date: Jan 24, 2026

As reported on Polestar Forums, the car throws critical system errors telling you to park, call support, etc. while driving. These alerts are false... Usually you ignore them and they go away the next time you start the car. The issue is a safety issue...when you are driving and you get a critical alert (error message), it diverts your attention and you need to pull over. On the highway this i... Read more

Incident date: Dec 1, 2025

It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of the tires, and it sounds like something could break. The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manuf... Read more

Incident date: Jan 20, 2026

Rear trailing arm mount rusted out frame , had have towed to my house , not drivable and its only vehicle i have