Consumer Safety Complaints

Incident date: Nov 1, 2021

The contact owns a 2012 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPENSION) and 24V031000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware... Read more

Incident date: Mar 28, 2025

Rod, piston breaks and punctures tire after losing ability to steer, accelerate, brake. MANUFACTURER DEFECT/RECALL on stated parts not revealed until after car crashed. No test drive given. Car began experiencing horrible loud banging noise immediately after leaving dealership. WAS NOT OFFERED TO TEST DRIVE. Took to dealer next day to check problem (noise) and was told NOTHING IS WRONG after... Read more

Crash

Incident date: Nov 25, 2024

I purchased a 2019 Ram 1500 in November and have since been unable to pass state inspection due to several issues with the vehicle. I have contacted the dealership three times to request repairs, but they have repeatedly told me there is nothing they can do. I reached out to the Massachusetts Lemon Law, and they advised me to contact a lawyer immediately. The problems preventing my vehicle from pa... Read more

Incident date: Apr 9, 2018

Power steering quits working without notice and ford says it’s not a recall in this vehicle but it says everywhere that it’s a known recall issue

Crash

Incident date: Apr 3, 2025

Right rear leaf spring was found to be broken on vehicle 2ith 70,000 miles by Ford technician during oil change. I was informed that it was not a recalled defect, repair part was on back order and was not advised as to the safety of driving the vehicle.

Incident date: Apr 1, 2017

LEFT FRONT LOWER CONTROL ARM RIGHT FRONT LOWER CONTROL ARM LEFT FRONT STRUT ASSEMBLY RIGHT FRONT STRUT ASSEMBLY POWER STEERING FLUID LEAK ENGINE OIL LEAK GASKET NEEDED TO BE REPLACED REAR BRAKE LIGHT FAILED STARTER FAILED ALTERNATOR FAILED AIR FILTER GETS CLOGGED PREMATURELY POWER STEERING PUMP HOSES CRACKED AND LEAKED POWER STEERING AIR PRESSURE HOSES CRACKED AND LEAKED POWER STEERING INTAKE HOSE... Read more

Incident date: Mar 7, 2025

—-Engine problem, I was driving then dash board screen show up the red light of overheat suddenly, I pullover my car to see what’s going on, I don’t see no smoke no fire or leak. Very strange issue. I keep driving the car and everything is fine for the moment. This happens in the other Kia telluride that I had, that’s why I change it for this one 2022. And did the same thing of over heati... Read more

Incident date: Apr 2, 2025

Right rear axel is cracked and broken, wheel is rubbing on inside weel well, car is un driveable until it's fixed and has a very large cost to repair.

Incident date: Apr 1, 2023

Front and rear suspension/control arms appears to have squeaky noises when approaching a turn or going a speed bump.

Incident date: Jan 1, 2025

Kia failed to take accountability for rods related to oil pan and engine damage defect on this vehicle. Did not offer other safety options and did not give any warning signs. I have ALL my receipts and maintenance on vehicle that I DID Maintain my vehicle responsible and this was a Kia vehicle safety issue on manufacturing. I did not receive any warning or lights on my dashboard and I have all my ... Read more

Incident date: Feb 14, 2024

Since taking delivery of the vehicle I noticed the vehicle "hops around" when encountering irregularities in the road. The vehicle feels unsettled over seams, bumps, or uneven surfaces, even minor ones like raised seams or potholes. This happens both while driving straight and through corners, with the rear end feeling like it's skipping, hopping, or "porpoising." The issue is most noticeable at h... Read more

Incident date: Mar 17, 2025

Vehicle Make/Model/Year: 2022 Jeep Wrangler 4xe Component Affected: Steering / Suspension or wheels not sure Mileage at First Incident: 30000 approx Odometer Now: 33150 approx Complaint Summary: My 2022 Jeep Wrangler 4xe has experienced repeated incidents of "death wobble" and uncontrolable shake , where the steering wheel shakes violently and the vehicle becomes difficult to control. Both my h... Read more

Incident date: Apr 3, 2025

This vehicle, with 115,000 miles has been discovered to have had the brackets in the subframe for BOTH rear lateral arms rust through and are broken causing a $5,000 repair estimate. The mechanic who found this (42 years as a mechanic) said he has never seen anything like it. This is a car where I had to replace the transmission at 49,000 miles and the control unit at 62,000 miles (over $13,000... Read more

Incident date: Apr 4, 2023

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear suspension. The vehicle was taken to the dealer where it was diagnosed with severely corroded suspension. The vehicle was not repaired. The contact was advised not to drive the vehicle. In addition, the contact was informed that the vehicle was unrep... Read more

Incident date: Mar 1, 2025

Front axle started making knocking noises when making sharp turns

Incident date: Mar 12, 2025

The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I... Read more

Incident date: Apr 1, 2025

Bad CV axles causing vibration while accelerating.

Incident date: Feb 3, 2025

Death wobble, while traveling down any road that has a bump or is not smooth as glass I get the front end wobble, the only way to stop it is to slow down, have had a couple near miss accidents because of this. This jeep is all original, second time in shop was told all original parts are fine no wear no loose parts. They are putting a steering damper on it. Was told by the dealership where it w... Read more

Incident date: Apr 3, 2025

I’m experiencing a persistent issue with my truck. Once the vehicle exceeds 75 mph, it begins to shake significantly. I have taken it to three different Jeep dealerships, but none have been able to identify or resolve the problem. I was advised that the tires might be the cause, so I replaced all four tires with new ones. However, the issue still persists. After researching online, I’ve found... Read more

Incident date: Jul 1, 2023

I bought this 2022 Jetta new on August 2022. The dealership replaced brakes on their own on July 1, 2023. This was 11 months after I purchased the vehicle. Vehicle had 10, 900 miles on 7/1/2023. On August 26, 2024 I brought the vehicle to the dealership and reported issues with the breaking system. The service technician discovered worn-out pads and break rotors needed replacement. The servic... Read more

Incident date: Jan 13, 2025

Vehicle has front axle clicking sounds when turning right or left. It also makes clicking sounds when driving over bumps or entering driveways(uneven concrete surfaces). I brought it to a Nissan Dealership several times and they acknowledged the issue. However, they have not been able to resolve the issue.

Incident date: Mar 19, 2025

The contact owns a 2004 Subaru Impreza. The contact stated while driving 60 MPH and hard braking, the vehicle started shuddering violently and the steering wheel was not operating as needed. The contact was able to drive the vehicle to the residence at 20 MPH. The contact then inspected the vehicle and confirmed that the front driver's side control arm had fractured. The contact related the failur... Read more

Incident date: Apr 2, 2025

When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.

Incident date: Mar 8, 2025

The rear Suspension Frame has failed due to corrosion. The right rear tire has worn severely from the premature failure of that part on the right side. I feel it was a defect in Engineering by Mazda. My email: [XXX] Mobile: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Apr 2, 2025

According to dealership Front and Back Suspension - SHOCK &/OR Struts - According to all complaints online it could be the Magnetic Ride Control- Car is a danger!!!!!! This car bounces all over the place - rides rough and bumpy!!! This should not be happening at 84K miles!

Incident date: Feb 25, 2025

Death Wobble on this vehicle. It shakes uncontrollably at higher speeds after hitting a bump in the road.

Incident date: Apr 1, 2025

The contact owns a 2003 Nissan Pathfinder. The contact stated there was corrosion on the passenger’s side front struts. There were no warning lights illuminated. The vehicle was taken to the local dealer, who declined the repair under Manufacturer Campaign ID: R1107 with NHTSA Campaign Number: 11V244000 (Steering, Suspension). The driver’s side front struts were repaired prior to the failure. ... Read more

Incident date: Apr 1, 2025

The contact owns a 1999 Ford Windstar. The contact stated while driving 5 MPH out of the driveway, the vehicle made an abnormal grinding and popping sound. The contact shifted to park(P). The contact stated that upon inspecting the vehicle, the contact noticed that the rear passenger's side tire was pushed inward, and the axle was fractured. The local dealer was contacted and confirmed that an unk... Read more

Incident date: Mar 25, 2025

If im driving at normal rate of speed while on highway the steering becomes very loose and sticky when adjusting steering. The passenger wheel will feel like it wobbles on its camber axis or will act like a shopping cart wheel. At times changing direction of vehicle entirely. At that time suspension will feel really spongy.

Incident date: Mar 31, 2025

Recently my Mercedes has been pulling and swaying to the side while breaking even at low speeds.Yesterday I got my 2 front tires replaced and asked them to take a look at what could be causing my rear end to pull.When I returned to pick up my car they informed me my rear subframe was completely decayed/rusted through and not safe to continue driving.

Incident date: Mar 31, 2025

3/31/25 date of incident while traveling on the interstate the right rear coil spring came out and jammed into the tire causing the car to drop abruptly and almost making me lose control of the vehicle the right rear tire was damaged but I got the car stopped before major damage was done

Incident date: Mar 3, 2025

The vehicle is a 2022 Ford Bronco Badlands 2 door. It is under NHTSA recall 25V025, with no fix expected until later this year. The ride quality is bouncy, with some wobbling when going over bumps. Ford claims the vehicle is still okay to drive; however i am not comfortable with having to deal with the ride quality for the next several months

Incident date: Jan 17, 2025

The suspension has failed despite changing engine mounts. It is available for inspection if needed. I also believe there is Premature wear of the front struts and rear shock absorbers. This can affect vehicle handling and control, increasing the risk of a crash. There were no warning lamps and it has been inspected by various mechanics including Mercedes

Incident date: Mar 31, 2025

The front subframe on my 2015 subaru 3.6r has rapidly rusted in a few years to the point of a safety concern. The vehicle is lightly driven, with 91,000 miles on it after almost 10 years. We live in the Northeast. I take this car in for regular inspections and service every six months and the service center I work with has not alerted me of any issues until this past march when they found the sub... Read more

Incident date: Nov 16, 2019

n 2019, I bought a used car from a well-known dealer in Puerto Rico. I recently took it to a mechanic for some repairs, and the mechanic informed me that the vehicle's internal odometer didn't match the odometer on the car's dashboard. There was a difference of 48,971 miles. I was deceived by this dealer.

Incident date: May 22, 2022

My cam phasers are always burning and consuming a lot of oil it also has a ticking sound coming from the engine which Ford says is normal but I don't think it's normal because it gets louder and it happens as I drive all the time. My transmission will automatically slam into a higher gear while trying to accelerate on the highway. Oil is constantly getting into the spark plug chamber even after re... Read more

Incident date: Mar 31, 2025

Suspension failure. Unsafe to drive, goes out in the middle driving.

Incident date: Mar 20, 2025

Became aware of a rattle/clunk from right rear area of truck. Tried to find loose item like trailer hitch or item in cargo area but even with everything taken out noise continued. Finally got under the truck’s rear area and started pushing/pulling on things. Immediately found completely missing bolt and rubber cush on right-hand sway bar mount clamp. Sway bar was unanchored and moved freely, ban... Read more

Incident date: Feb 14, 2025

When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.

Incident date: Mar 31, 2025

Severe death wobble with speeds over 50. Steering to left at that speed and vehicle shakes severely. Going interstate speed, vehicle almost comes off pavement and shakes all over. Brought in numerous times for issue and never rectified.

Incident date: Oct 14, 2024

I purchased my BMW 2016 in October of 2024. The BMW had 109,000 when I purchased it. It now has 112,000, I drove it twice to Dallas, Texas and only occasionally on the weekends, but has been garage kept most of the time since I purchased it from Dodge Bluebonnet Motors, 547 S. Sequin Ave, New Braunfels, Texas 78130, 830-606-8500, Soon after I purchased it, i started to hear a knocking underneath ... Read more

Incident date: Jan 1, 2025

I noticed a clicking sound whenever I made a turn, whether it was left or right. I reported the issue to Honda’s service department, and they were able to reproduce the problem. Initially, I was informed that the required parts were on back order. However, I recently received a call informing me that the parts were now available. I brought the vehicle in for the replacement, but when I picked i... Read more

Incident date: Mar 14, 2025

Dealer sold us a brand new vehicle with an active recall. Recall# 25S01/25V025 which was released January 21st, 2025. We bought the vehicle [XXX]. There was ample time for the dealer to pull these vehicles from the lot and prevent them from being sold. I spoke with a Ford customer service representative (case# [XXX]) and was told this dealer sold several vehicles with this recall. INFORMATION R... Read more

Incident date: Nov 1, 2024

The 2025 Honda CRV, while driving on the highway, gets stuck, the steering wheel does not maintain a centered position in the lane, and also has strange noises coming from the steering wheel.

Incident date: Mar 25, 2025

Front driver wheel had a hub bolt back out rendering the vehicle unable to drive. The car made a loud grinding noise and was unsteady. I had to pull over and was unable to drive any further. It required replacement of the hub bolt and axel. This is a known problem for rivian's and has not been addressed or checked. I reported a grinding sound when I turn 2 months ago and was told that the soo... Read more

Incident date: Mar 28, 2025

Front and middle crossmember rusted out to the point they have no more structural effects issues discovered while fixing a know issue to these models : rusted out and leaking engine and transmission oils pans I had confirmation from the dealership and other independent repair shop that leaking oils pans are common for those models and can cause engine and transmission failure. For the crossmembers... Read more

Incident date: Mar 23, 2025

rear axle shaft/hub broken. Rear differential leaking

Incident date: Jan 3, 2025

Excessive abnormal corrosion of rear subframe.

Incident date: Mar 1, 2025

Failed water pump, blown head gasket, major coolant leak, and warped head causing the vehicle to overheat and die when coming to a stop. Vehicle died when stopped in construction on a highway and we were nearly rear-ended. Vehicle never showed check engine light and temperature gauge never showed that vehicle was overheating but significant damage was caused to the engine from “excessive tempera... Read more

Incident date: Mar 28, 2025

Death wobble in front end. Violent shaking when you hit a bump.