Consumer Safety Complaints

Incident date: Dec 3, 2024

Good afternoon This is [XXX] The car wholesale auto Naugatuck CT number We got a Nissan versa 2020 picked it up on [XXX] the car is having same issues twice it is drifting to one side mostly when braking I first got it fixed myself with new control arm in the front because the car was favoring the the passenger side and wheels would get locked we got it fixed form the dealership first then the... Read more

Incident date: Jun 18, 2025

Coil spring on the front drivers side suspension snapped in half while driving causing a momentary loss of control that was quickly regained. The spring was replaced at a local repair shop. There were no warning signs before failure occurred.

Incident date: Jun 8, 2025

The bolts connecting the front upper control arm and steering knuckle may not have been tightened properly, potentially leading to detachment. This causes the car to have squeaky, leaking noises when going over bumps and making turns.

Incident date: May 1, 2025

Vehicle drive shaft making a clicking sound at the CV joint when making a left hand turn. Problem started at 10,000 miles.

Incident date: Jun 12, 2025

To Whom It May Concern, I am writing to formally report a serious safety issue involving my 2015 Audi Q5 TDI (VIN # [XXX] ), which has developed severe corrosion on the rear subframe. I am the original owner of this vehicle, which has 92,700 miles and has been garage-kept and exclusively serviced by authorized Audi dealerships since purchase. On [XXX], following a failed Virginia State safety... Read more

Incident date: Jan 27, 2025

The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an au... Read more

Incident date: Jun 17, 2025

The passenger side rear wheel went into a pothole while making a right turn on a city street. This resulted in the right rear leaf spring breaking at the forward mounting point. This caused thr rear axle to swivel impacting the rear of the wheel well. The ESC malfunction indicator and impact sensor malfunction llights illuminated appropriately 2-3 miles later after I was in a highway. This is a s... Read more

Incident date: Jun 12, 2025

When going over rough or uneven roads, the car produces a strong low-frequency resonance, like a bass-heavy "boom". This causes a very uncomfortable feeling of pressure changing in my ears, gives me a headache and ear pain whenever I drive in local roads, which is the majority of driving in my area. This causes me to need to pull over and stop the car frequently to readjust my hearing. I've found ... Read more

Incident date: Jan 21, 2021

Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car

Incident date: Jun 18, 2025

The contact owns a 2019 Ford F-350. The contact stated that while driving on the highway at 75 MPH, the vehicle started shaking violently. There was no warning light illuminated. The contact pulled over to inspect the vehicle; however, the contact found no fault with the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the V... Read more

Incident date: Jun 11, 2025

The contact owns a 2021 Ford Bronco. The contact stated while driving at an undisclosed speed, the vehicle bounced uncontrollably. No warning lights were illuminated. Additionally, the contact stated that while making a turn, the vehicle went sideways. The vehicle was taken to the dealer where it was diagnosed with a failed rear shock absorber. The contact was informed that the rear shock absorber... Read more

Incident date: Jun 5, 2025

I was driving hit a puddle of water, then all the sudden my power steering went out. I took it in to get looked at, and I'm being told it will cost several thousand dollars to fix the power steering. In addition, this vehicle has air in the suspension, but it now makes sounds when it lifts and takes a longer period of time to lift than normal. Something is effected in my suspension, as well. M... Read more

Incident date: Jun 2, 2025

The contact owns a 2021 Mercedes-Benz AMG GLB35. The contact stated that while reversing down the driveway at approximately 4 MPH, the contact turned the steering wheel to the left and the vehicle started losing motive power. The contact stated that the RPMs were extremely high and the vehicle almost stalled. The contact stated no warning light was illuminated. The contact stated that the failure ... Read more

Incident date: Jun 16, 2025

The rear shock absorbers and mounts fail. This is the second occurrence of this failure. The first occurrence was covered under warranty at 36,530 miles on [XXX]. The current failure was documented on [XXX] with 64,249 miles. This problem is a recognized issue and has been documented on numerous postings on [XXX] . No warnings from the vehicle other than clunking sounds from the rear of the car. ... Read more

Incident date: Jun 9, 2025

Driver side leaf spring broke

Incident date: Mar 15, 2025

In March of 2025, my steering of the model X became really stiff. As time went on, the problem became worse and no longer able to turn left or right without major force. I made an appointment with Tesla and took it in for servicing. At this time they changed the steering bolts and steering shaft April 23, 2025. This cost $489.70 (I will attach invoice). As soon as I picked up the vehicle my steeri... Read more

Incident date: Jun 17, 2025

While driving at approximately 20 mph, the front passenger control arm broke causing it to separate from the upper knuckle. This put my wife and other bystanders in harms way and could have caused an accident and or injuries. No warning signs or alarms. There is a Land Rover recall for this issue, but none are available for this model. This should be considered and included in the recall, since th... Read more

Incident date: Jun 6, 2025

My 2018 Honda Accord has become unsafe to drive. The car will not go over 15 mph, all the warning lights on the dashboard are on, and the engine and transmission feel shaky. The entire car shakes when I try to drive it, and it seems like multiple systems are failing at once. This happened suddenly and has made the car undriveable. My safety was put at risk because the loss of power happened while ... Read more

Incident date: Jun 13, 2025

The undercarriage is completed rusted and is not drivable, I had the treatment done by the dealer to have it coated to protect it from rust. well, its rusted.

Incident date: Jun 14, 2025

Driver's side rear control arm failure. The outside knuckle of the control arm cracked and is missing a portion. Tesla agrees this is SB-19-31-001 and will not repair without payment, due to the age of the vehicle. Vehicle has been serviced by Tesla multiple times without comment that this should be replaced.

Incident date: Jun 17, 2025

Complete rear tire assembly came loose from the unibody frame from rust. Not a drop of rust on the body of the car.Thank god we weren’t on the highway. they told me it was unfixable.Thank you Honda.And the recall stopped at 2011? Honda obviously doesn’t care about safety and human life.

Incident date: Aug 9, 2024

The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.

Incident date: Jun 7, 2025

Steering knuckle on the driver and passenger side of my vehicle are cracked. Defects have been confirmed by JaguarLandRover Vancouver in British Columbia. I called JLR in Lynnwood, WA and Bellevue, WA as well as JLR North America and have been told the fix has not yet been determined. The fix is to replace the broken parts, this isn't hard to figure out. Now I'm going to have to pay to get thi... Read more

Incident date: Jun 16, 2025

There is a popping noise when turning and hitting bumps and a slight clicking noise when driving. I am very unsure as to where the issue is coming from (CB axle, steering rack, ball joints, bushings, some say welds or loose bolts). I see many people online talking about this issue online. It needs to be addressed

Incident date: Oct 1, 2022

I was driving on a bridge and my ball joint broke. Blew a hole through my tire and my rim and the fender flare blew off. I had had that same ball joint replaced approximately two years prior maybe sooner. I got this Jeep in 2017 and I have replaced the driver side ball joint twice the passenger side ball joint once and the ball joints look bad again.

Incident date: May 17, 2025

While driving on a city street at low speeds and good road conditions the rear torsion(stabilizer) bar cracked and broke off its mount and flipped the rear wheel sideways. This was extremely providential in that had this occurred at high speeds the results would have been disastrous for all around and in the vehicle. The incident occurred fortunately right at a location where there was a service t... Read more

Incident date: May 24, 2025

Only had my truck for 6 months, my suspension is worn out causing a known issue known as death wobble. I was driving at 65mph with my family and extreme shaking occurred. Yes by a Ford dealership. Yes the truck and the area was inspected and confirmed to needing replaced parts. No warning lamps/lights appeared due to it being mechanical, I went to another shop after i already took it in to Ford, a... Read more

Incident date: Jun 14, 2025

The issue with the frame having issues causing a safety concern and interior damages. When the frame over flexes it will stress other components, walls, trim, and cabinets.

Incident date: Jun 16, 2025

Rear tow link nut in the frame rusted out and I can't get the bushing out of the frame. No way to install new tow link if the old one is cut out.

Incident date: May 13, 2025

2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unf... Read more

Incident date: Aug 29, 2023

The contact owns a 2017 GMC Yukon Denali. The contact stated that while driving at undisclosed speeds, the vehicle started bouncing. The contact stated that the transmission also failed to shift properly. The service engine and suspension warning lights were illuminated. The vehicle was taken to the dealer, and the contact was informed that a bearing had detached, and the transmission had failed. ... Read more

Incident date: May 28, 2025

At approximately 99,900 miles, my 2020 Ford Fusion began experiencing serious transmission issues, including rough shifting, hesitation, jerking, and difficulty accelerating, especially at low speeds or while merging onto highways. These symptoms created an unsafe driving situation, particularly in traffic and intersections. I took the vehicle to multiple repair shops to have the issue diagnosed.... Read more

Incident date: Jun 3, 2024

when driving this car at highway speeds, if you hit any sort of obstacle, you are going to experience an extreme amount of sloshing in the back of your car. This same experience occurs when you are going down a hill, around a bend, and hit a pothole or any sort of irregularities in the road surface. When this sloshing occurs, it feels as though the back end of the car is going to whip around, caus... Read more

Incident date: Jun 15, 2025

2020 hyundai palisade limited with 71k miles. The rear shocks have been replaced 2x and the front struts have been replaced once already. The front struts knock over smooth rides and low impact imperfections. the rear shocks feel to have seemingly worn out, resulting in reverberating knocking sounds over bumps, cracks and road imperfections.

Incident date: Jun 6, 2025

The lower control arm of the passenger front wheel separated from the vehicle entirely while the vehicle was in motion. There are two bolts which attach the bushing to the front sub-frame assembly. These bolts pass through the frame and are secured into nuts which are affixed to the frame. The bolts are not captured; there is no retention device (pins, wiring) which prevent these bolts from bac... Read more

Incident date: Jun 13, 2025

When vehicle stopped at red light, foot on break. The whole car shut down and locked up and I was unable to move. I had to turn the car off and back on and jerk the wheel to get it to respond again. This happened twice in one drive. This is right after getting my car back from dealership for parts that had to be replaced due to a re-call.

Incident date: May 20, 2025

Hello - I'm having extreme Inner tire wear on rear tires due to a bad camber arm design on my Tesla model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.

Incident date: Feb 28, 2023

Vehicle begins to shake when speed reaches 60 to 70 MPH (issue has been happening since the vehicle left the lot). Shaking can be felt in the steering wheel, gas/brake pedals and front seats. Vehicle has been taken to a Toyota dealership three different times and after three realignments and tire rebalancing, the issue still persists. Several 4Runner owner forums are experiencing the same issue in... Read more

Incident date: Jun 12, 2025

on 5/20/25, I had my Tesla repaired as I had suspension issues. They repaired my car to rectify my suspension for both my front and rear tires. Then on 6/12/25, I was driving on the highway and going about 70-75 mph when I heard a huge pop. No warning indicators came on and something did not feel right. I figured nothing else came of it. I was about 30 miles away from home and when I got home, my ... Read more

Incident date: Jun 9, 2025

Rear Trailing Arm Rusted Out, Car Can not be repaired per two citified mechanics.

Crash

Incident date: Jun 13, 2025

Just like the same era's Honda CR-V (the Honda Element's sibling car with many of the same components), the undercarriage rust on my vehicle is excessive: as described in the same era Honda CR-V's NHTSA Recall (23V-228). Large sections of my car’s rear frame are completely missing, and as shown in the photographs even the rear bumper fell off because of all of the rust. Just like with the CR-V, ... Read more

Incident date: Jun 13, 2025

Incident date: Jun 13, 2025

Just like the same era's Honda CR-V (the Honda Element's sibling car with many of the same components), the undercarriage rust on my vehicle is excessive: as described in the same era Honda CR-V's NHTSA Recall (23V-228). Large sections of my car’s rear frame are completely missing, as shown in the photographs. My car is now undriveable. I had it towed to two Honda dealerships at my expense and b... Read more

Incident date: May 13, 2025

The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound coming from the undercarriage while driving over bumps in the roadway. No warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the front struts had failed and needed to be replaced. The co... Read more

Incident date: Oct 15, 2024

Incident Summary: On [XXX], I was in an accident and dropped my Tesla Model 3 at Tesla’s North Phoenix Collision Center in Nov 2024. I received the car back in Dec/Jan. Immediately, I noticed dangerous swaying, bouncing, and veering when hitting dips—especially on the freeway. The car was unstable and unsafe to drive at high speeds. In Feb/Mar, Tanner (assistant manager at the collision cente... Read more

Crash

Incident date: May 29, 2025

The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while her husband was driving at an undisclos... Read more

Incident date: Jun 10, 2025

The contact owns a 2021 Nissan Altima. The contact stated that while driving at an undisclosed speed, there was an abnormally loud clicking sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed with fractured front driver's and passenger's side axles. The contact was informed that the driver's and passenger's side... Read more

Incident date: Apr 11, 2025

It’s been a known issue that Toyota Highlander has transmission problems under 100k miles from 2016-2021 or later (social media sites confirmed such). My vehicle require a trans axle replacement as well as the struts are leaking oil and my vehicle has less than 62k miles and is only 5 years old. This is being covered under my extended warranty but parts are on back order After doing research m... Read more

Incident date: Apr 1, 2025

While driving my 2024 Ford Maverick on a highway at approximately 65 mph, the vehicle suddenly lost power to the front wheels while passing a slower-moving vehicle. This caused the truck to jerk and decelerate rapidly in the oncoming lane, forcing me to veer back into my original lane abruptly. In doing so, I narrowly avoided a head-on collision, but the sudden maneuver caused the driver behind me... Read more

3 injured

Incident date: Dec 12, 2024

I purchased this vehicle from Vroom, who is also my lender under United Auto Credit. The car was sold with a washed title and undisclosed prior structural and mechanical damage. I have documentation confirming the vehicle had serious pre-existing issues and should never have been sold as a clean-title car. The differential has failed three times in under 6 months, and I’ve experienced full driv... Read more