Consumer Safety Complaints

Incident date: Jun 14, 2025

Under ford recall 23S55 I had my car service @ a ford dealership where I don't believe they replaced the bolt. This was in Jan 2024. It's stated they replaced the bushing and hardware but found no broken bolts so it seems only an inspection was done. That would explain why 1 1/2 year later as this is a 2020 Ford explorer that the rear axle bolt did break and caused the differential to fall off ... Read more

Incident date: Jun 13, 2025

Within the first week of buying my 2014 GMC 1500 SIERRA, the transmission fluid was black in griddy. I have had it flushed, then filter changed and new fluid put in within 2 week time frame. A week later had to put a new transmission in it. It barely would drive. So a purchase at 2,999 then to a transmission 4,800 and new control arm with ball joint with new axels. They were busted. Another 2,000.... Read more

Incident date: Jun 27, 2025

The car has over 18000 miles, in March 2025 we noticed a rattle at the right front area while going over rough roads. we took the car to the (Dealer Cerritos Jeep) and were told that the right front strut was (Broken ?) and it was under warrantee. Then was told the strut was out of production and it would be May 30 before they could get the replacement, May 30 was told that the all the parts did n... Read more

Incident date: Jun 26, 2025

I was driving my 2023 Tesla Model Y under normal road conditions when a sudden mechanical failure occurred. There was no collision or external impact involved. While driving in the San Jose area, the bolt of the front left lower control arm suddenly detached, causing the control arm to disconnect and drag on the ground. As a result, the front wheel became jammed, the vehicle lost steering contro... Read more

Incident date: Apr 23, 2025

honda dealership replaced left front and right front axels for clinking noise less than two months ago but same issue. When you push acceleration pedal, it makes clinking noise. Honda service manager told me that they are replacing with same part number. They are not really fixing the problem but just put temporary bandage on the car. Please have honda manufacture to recall on front axels with upd... Read more

Incident date: May 31, 2025

I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed... Read more

Incident date: Jun 24, 2025

I SUBMITTED A COMPLAINT ABOUT THE SERVICE SHIFTER THAT I BEEN HAVING SINCE 2020 RIGHT AFTER I FINANCE THE CAR WITH DEALERSHIP. THE PROBLEM CONTINUED AND IT HASNT BEEN RESOLVED EVEN AFTER TAKING IT BACK FOR REPAIRING. RECENTLY ON 6/24/2025 MY CAR STOPPED ON THE EXPRESSWAY, THE SERVICE SHIFTER CAME ON AND ALSO ELECTRICAL THROTTLE SERVICE CONTROL. MY CAR STARTED TREMBLING AND IT WOULD TURN ON BUT I C... Read more

Incident date: Jun 21, 2025

While driving at approximately 20 - 35 mph, the passenger side rear suspension coil spring fell off. When that happened, the vehicle sank on that side (rear, right side) and the coil spring and spring pad components projected outwards with force towards the road side. No dash lights were activated but, vehicle was exhibiting an unstable (bouncy) driving condition. The vehicle was towed to autho... Read more

Incident date: Feb 10, 2020

I BOUGHT MY CAR IN 2020, IN THAT SAME YEAR I TOOK THE CAR TO THE DEALER BECAUSE "SERVICE SHIFTER" LIGHT KEPT COMING UP. IT WOULD COME UP IN MOMENTS WHERE I WOULD BRAKE OR GAS AND THE CAR SKIPPED BEFORE COMPLETING THE TASK. I ENDED SPENDING $600 FOR THE 'REPAIRMENTS" FOR IT TO NOT GET FIXED. I TOOK IT BACK AGAIN TO GET IT CHECKED OUT AND THE DEALER SAID IT WAS FINE. ITS 2025 NOW AND IM STILL HAVING... Read more

Incident date: Aug 20, 2024

Frame failure due to bad welds. Walls separating from frame so bad that you can see the ground outside, flooring sagging in living room, cargo compartments will not close properly. Two sets of springs busted, one replacement of axle.

Incident date: Jun 25, 2025

My car started having loud noises and suspension on both side of my car started making noises and both control arms along with sway barrings and struts are gone bad.

Incident date: Aug 7, 2024

During my last emissions check I was alerted of a potential recall on my vehicle. When I took the car in for a routing maintenence schedule, I was told that my vehicle was indeed affected with this recall issue. I have since then contacted my local dealer but was told to wait for a updated notification since parts where unavailable. I still have not heard of any news and I don't feel comfortable d... Read more

Incident date: Jun 17, 2025

The rear crossmember of the Honda Ridgeline 2013 RTL where the trailer hitch is attached is rusted through which could break when towing or driving causing an accident. I think Honda should weld a plate onto the crossmember beam and undercoat it. Thank you

Incident date: Jun 24, 2025

Car is disengaging Full Self Driving because of steering becoming difficult at slow speeds in a turn. FSD disengages and the car drive straight instead of staying in the turn, crash could be likely.

Incident date: Jun 25, 2025

The contact owns a 2015 Ford Explorer. The contact stated that while driving on the highway at 40 MPH, there was a clanking sound coming from the steering wheel. The contact stated that the steering wheel shifted to the left and the contact immediately corrected the steering wheel; however, in the process the vehicle became airborne. The contact stated that upon landing, the front driver’s, the ... Read more

Incident date: May 19, 2025

I have what seems to a manufacturing issue with my ram 1500. The air suspension will not stay inflated after taking it to the dealership. They cited no issues but the problem continues to take place.

Incident date: Jun 10, 2025

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made... Read more

Incident date: May 5, 2025

Passenger front side makes noises like something is clicking. It makes like a rattle noise too

Incident date: Jun 20, 2025

Seems like cv joint issue. Every turn you make with the prologue there is a clicking sound. It happens on a left and right turn and sounds like clicking or tapping noise.

Incident date: May 1, 2025

CAR COME OUT OF ALLIGNMENT CAUSE ECCESIVE WEAR ON INSIDE OF REAR TIRES. CAUSED BLOWOUT ON THE INTERSTATE THAT ALMOST CAUSED AN ACCIDENT. BLOWOUT THEN CAUSED DAMAGE TO WHEEL SENSOR THAT CAUSED CAR TO LOOSE POWER STEERING. REPAIR COST IS ESTIMATED A $9000.00 REPAIR. I GET OIL CHANGE & SERVICE INSPECTION BY GENISIS HAD ALIGNEMENT DONE BY DEALERSHIP AND & REPLACED TIRES 2 TIMES BEFORE BLOWOUT. MAJOR... Read more

Incident date: Mar 31, 2025

While doing oil change, I realized car has rear seal oil leak. Transmission experiences slippage in cold weather. Car has a very good maintenance record.

Incident date: Sep 20, 2024

Despite maintaining the vehicle according to the recommended schedule, I have encountered ongoing performance issues (electrical, rear shocks, fan motor etc.) that are not in line with the standard of quality I expect from a brand of your reputation. Window not going down all the way on the driver side. Radio not working but was fixed. These issues have caused inconvenience and concern regarding ... Read more

Incident date: Oct 8, 2024

The contact owns a 2025 Honda HR-V. The contact stated while driving at undisclosed speeds, the rear end of the vehicle was wobbling abnormally. The vehicle was taken to a dealer where it was diagnosed; however, the results of the diagnostic test was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure and suggested that the contact take the vehicle to the dealer... Read more

Incident date: Jun 17, 2025

I started hearing a rear thunking noise at approximately 10,000 miles. It was sporadic, not constant. With more miles, more distinct noise from rear of vehicle. At service appt and 24,000 miles a leaking rear shock was replaced. Two days later the same noise returned. The car goes back in to dealer tomorrow. Everything I’ve read points to this vehicle model having serious suspension issues... Read more

Incident date: May 9, 2025

Incident Date: [XXX] Vehicle: 2022 Jeep Grand Cherokee 4xe | VIN [XXX] | Mileage = 28,853 While driving 20 mph on a paved suburban road in Danville, CA, the driver-side rear lower control arm suddenly fractured without warning. The wheel shifted, and I was barely able to stop safely. Had this occurred at highway speeds, a loss of control—and possible crash—was likely. The Jeep was towed to ... Read more

Incident date: Mar 24, 2025

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, there was an abnormally loud sound coming from the rear shock absorbers. The vehicle was taken to the dealer, where it was inspected, and the dealer informed the ... Read more

Incident date: Jan 1, 2022

The contact owns a 2017 Cadillac XT5. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from underneath the vehicle while accelerating or decelerating. There were no warning lights illuminated. While having the tires replaced, the contact was informed that the rear toe links were loose. The vehicle was taken to the local dealer two years pri... Read more

Incident date: Jun 22, 2025

Driving in [XXX] in the HOV lanes on the evening of 22 June, the car traveled over an uneven section of the road. Heard a noise and felt the car go over a small bump. Car ride felt slightly different and continued on to home. Next day, looked at cat and the rear end was sitting uneven. Right rear lower than left rear. Looked under the rear of the car and saw the right rear coil spring was no... Read more

Incident date: Jun 23, 2025

It was determined by the Toyota dealer where this vehicle was purchased that there are rust holes in the frame. This vehicle's mileage is less than 100,000 miles. I understand there was a recall at one time however the Toyota dealership advised that this truck was not one of the vehicles in the recall at that time. This truck has always been garaged, has low miles and well maintained. You would th... Read more

Incident date: May 26, 2025

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! Finally decide it is a KNOWN recall problem w/ Suspension bolts & sub frame! They told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1.24 hours of diagnosis??? ... Read more

Incident date: Mar 1, 2020

I have had my front wheel hub replaced 12 times yet my car isn't part of any recall

Incident date: Jun 21, 2025

My truck started "The Death Wobble" a few years ago. I have replaced shocks, tires and ball joints. The problem recently became almost undriveable on the highway as any small bump at a legal (70 MPH) triggered 5 instances on a trip to and from a destination that was 70 miles away via the interstate. I have ordered additional parts based on internet research to try to fix this issue, however in ... Read more

Incident date: Jun 12, 2025

The contact owns a 2013 Mitsubishi Outlander Sport. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V144000 (Suspension, Structure); and it was determined the undercarriage was extremely rusted. The vehicle was not repaired due to the rust. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 100,00... Read more

Incident date: Jun 22, 2025

The bolt that connects the control arm to the vehicle chassis fell out of the care (and was recovered) and the mechanic noted the other bolt was also very loose.

Incident date: Jun 14, 2025

The contact owns a 2013 Ford Escape. The contact stated that while driving at 55 MPH, the rear driver’s side control arm detached from the vehicle. The contact lost control of the vehicle momentarily. However, the contact was able to control the vehicle and pulled over to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the subframe had corroded ... Read more

Incident date: May 28, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? Active Curve System Malfunction. How was your safety or the safety of others put at risk? The leaking of oil in the presence of an ignition source can increase the risk of a fire. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Euro Motorcars Devon Merce... Read more

Incident date: Jun 21, 2025

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after accelerating from being parked, the check engine warning light and a red exp... Read more

Incident date: Jul 15, 2021

The vehicle has 70,000 miles. The engine has failed and been replaced two times. We are on the third engine. The first time was in 2021 the second time was in 2024. I heard that others are having a similar issue. This is a 2020 .6.2L RST. The engine failed the first time while driving at high speed the car just stopped working. The second time we heard it failing and were able to drive it to the ... Read more

Incident date: Jun 22, 2025

Pulling my camper with my 2019 Ford F250. As we began to go down a hill I tapped the brakes to just slow down. I was driving around 55 mph. After I tapped the brakes the front end began to shake. I guess this is known as the Death Wobble. It was extremely scary. Never have had anything like this before. If Ford knows about this why have they not done anything? Thanks

Incident date: Jun 22, 2025

Upon inspecting the undercarriage of my RV, I discovered that the nut that secured the bolt for the anti-sway bar on the driver's side, rear axle was loose, to the point where I was able to remove it by hand. The RV has only 5,770 miles on it. Of relevance to this, while inspecting this unit prior to purchasing it in April, 2025, it was discovered that the nut for the anti-sway bar on the PASSEN... Read more

Incident date: Mar 3, 2025

Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership.

Incident date: Sep 17, 2023

One month Insurance policy lapse and license plate surrender license suspension when I was in hospital emergency room bed time .

Incident date: Jun 15, 2025

On Sunday [XXX] my family and I were driving home from Fort Smith Arkansas and the truck lost the entire front right suspension. When I purchased the truck ([XXX]) from Meador Dodge I purchased the truck with the lift, tires and wheels that were installed by Meador dodge. In July of 2023 I took the truck to Alliance Dodge for an oil change and alignment. The Alliance dealership informed me at t... Read more

Crash

Incident date: Jun 12, 2025

Well I was backing up from a parking spot when put out of the blue my vehicle wouldn't move . The drive side wheel is not working and these little around thing where on the ground . Before that happen the driver side tire would become lose to where it would fall off.

Incident date: Dec 21, 2024

Car makes loud clicking noise while making turns. Steering doesn’t come back after making steep turns. Car dealership says they have no remedy to repair the problem.

Incident date: Jun 21, 2025

Rear coil spring failed under normal driving conditions. Previous recall on select 2019 Atlas models however my car was not included in the recall.

Incident date: Jun 21, 2025

Lug studs repeatedly snap at wheel no matter how installed.

Incident date: Jun 21, 2025

Rear subframe rusted through and car was a safety hazard to drive. Entire rear subframe needed to be replaced. Remainder of car only contained surface rust.

Incident date: Jun 19, 2025

The rear coil spring fell off. I did not hear a thud or any noise. When I pulled out of my driveway I heard a scraping and when I got out, I saw it hanging down. In June 2023, I had a recall repair done for the rear coil springs, so this should not have occurred. I’m worried the recall was not done correctly.

Incident date: Dec 4, 2024

Summary: The front suspension defect on my 2021 Model X, confirmed by St. Petersburg Service Center (Invoice #3000S0013156326), presents a serious safety hazard. Timeline & Concern: Reported Dec 4, 2024, under ESA. Example of Tesla’s delay tactics—service was scheduled only after warranty lapsed. Issue diagnosed in May 2025 as a faulty front upper control arm. Safety risk: Failure could l... Read more