Consumer Safety Complaints

Incident date: May 5, 2025

Knocking sound when making turns or when going over bumps major and minor

Incident date: Jun 25, 2025

When my vehicle reaches 60 mph the back end of my vehicle begins to sway excessively. Something may be wrong with the axle. It’s actually very frightening. Also, when my vehicle is running, I feel a slight puttering and then it quickly goes away as if somethings going on with the fuel pump. Lastly, my rearview camera sometimes looks a little blurry. I did take my vehicle to team Chevrolet in Sw... Read more

Incident date: Jul 14, 2025

The ball joint broke off while driving and the car only has 44,000 miles.

Incident date: Jul 14, 2025

Rust corrosion

Incident date: Jul 2, 2025

Parked at a red light my rear coil spring popped out of my jeep. Recall was supposedly checked in 6/2023 but it happened on7/2/25. Jeep is saying its past the 2 year warranty

Incident date: Mar 1, 2025

Tires keep losing balance. From my initial test drive of this new 2024 Lincoln Navigator L, I have noticed a rough ride and vibrations, especially at highway speeds. Initially, 1 tire was identified as not being able to be road force balanced within spec as the cause of the vibration and that tire was replaced. Within a short period of time, the rough ride and vibration issues reoccurred, and t... Read more

Incident date: Jul 14, 2025

Passenger side front suspension knuckle has cracks

Incident date: Feb 21, 2025

I am unsure of what the complete issue is at this point. I have taken my car into two different dealerships multiple times and everybody keeps sending me back saying it’s running as it was designed. However, the things that’s experiencing it was not experiencing when I bought it, I would not have bought it And the list goes on. Has a random hesitation in the transmission. It revs way too high ... Read more

Incident date: Jul 13, 2025

We have had a serious open suspension recall (NHTSA #24V-840 / Land Rover Recall N759) on our 2016 Range Rover for nearly a year now, and still no remedy is available. The recall was issued on November 7, 2024, for a known defect involving the front suspension upper knuckle, which may crack and detach, leading to potential loss of control. Land Rover has acknowledged the danger but continues to d... Read more

Incident date: May 1, 2025

Motor blew. No warning no nothing. Nissan will not do anything about it.

Incident date: Jun 5, 2025

We bought our 2009 Murano new back when we were expecting our baby cause it was rated one of the safest suv on the market. For the most part besides some brake issues and the steering linkage that I had scheduled to have replaced last month its treated us well. Last month with our now [XXX] old daughter I took it to go to a concert an hr from our house. On the highway I felt it swaying which I fo... Read more

Incident date: Jul 5, 2025

Front suspension lower control arm Bushings left and right side failed

Incident date: Jul 11, 2025

The rear sub-frame, to which the suspension system is connected had rusted out and failed. Two different mechanics indicated the vehicle is unsafe to drive. The first indicated that this part should not be as corroded as it is and should not have failed.

Incident date: Jul 4, 2025

When recently driving my 2024 Nissan Rogue on(7/4), I noticed and felt knocking and it seemed as something was loose in the wheel suspension on the front passenger side. I also experienced vibration in the steering wheel. It felt as if the suspension was coming apart. I pulled over to see if something was under the car, but there was nothing. After driving a couple of miles, it decreased but it s... Read more

Incident date: Jul 11, 2025

I am not comfortable with this car, I took this car to the dealership to get fixed and checked on recalls but they could not fix the most important and most dangerous recall. They worked on recall#N252492430 and recall #N242468490 from [XXX] # [XXX] . When I got there, no one gave me an update of the car they only gave me a receipt with 3 pieces of paper and that is it. What can i do in this cas... Read more

Incident date: Jul 11, 2025

The contact owns a 2022 Kia Telluride. The contact stated that while driving at various speeds, there was a clanking sound coming from the rear of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet notified of the failure. The failure mileage was 46,000.

Incident date: Jun 11, 2025

The contact owns a 2018 Ford F-250. The contact stated while driving approximately 50 MPH, the vehicle displayed the death wobble. The failure had occurred three times. There were no warning lights illuminated. The dealer was contacted; however, the contact was not able to speak with a representative. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. Th... Read more

Incident date: Nov 1, 2024

The contact owns a 2019 Ford F-250. The contact stated that while driving between 4O - 70 MPH, the vehicle experienced the "Death Wobble", causing the front end of the vehicle to shake and vibrate abnormally. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 75,00... Read more

Incident date: Jul 11, 2025

I took my 2019 GMC Acadia in for an inspection and was informed that the toe links were loose and fail inspection. Upon researching this failure, I found that there is a recall for this, but my VIN was no included. I don't understand why not given what I'm seeing from other owners. I quote from the GMC Authority site: [XXX] "GM and the National Highway Traffic Safety Administration have issue... Read more

Incident date: Jul 11, 2025

My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able ... Read more

Incident date: Jun 14, 2025

I recently purchased my Mercedes from Auto Boutique in Pearland, Texas (713) 352-0777. 1.The vehicle's air suspension system is constantly grinding, and moving/adjusting while being driven. It feels like the vehicles fame is off balance. 2. The back camera system does not work unless the radio is turned on; which is very alarming not to mention dangerous. 3. All the tires are registering impro... Read more

Incident date: Oct 9, 2023

I am filing this complaint due to a serious and recurring safety issue known as the “death wobble” on my 2018 Jeep Wrangler Unlimited JL. This defect causes violent front-end shaking at highway speeds when hitting bumps or making minor steering corrections. The issue began during the first week of ownership and has persisted through five separate service visits. Repairs have included steering... Read more

Incident date: May 29, 2025

Subject: Request for Review: 2017 Ford Flex Rear Suspension Toe Link Failure Outside Recall VIN Range To: NHTSA I am writing to formally request a review and consideration of my vehicle's eligibility for RECALL 20V072000 (Ford Recall 20S04), which addresses rear suspension toe link fractures on 2013-2018 Ford Flex models. My vehicle is a 2017 Ford Flex, and it recently experienced a failure ... Read more

Incident date: Jun 30, 2025

The rear shock absorbers have failed on my vehicle. The vehicle makes sounds when going over bumps in the road. There is an active recall on other GLE 2020 450 models but not my specific VIN. The vehicle has less then 30,000 miles on it before the shock absorbers went out.

Incident date: Jun 23, 2025

Toyota has had a long history of excessive frame rust. This truck has excessive frame rust. There was a recall to fix this frame rust and my truck has not been fixed. Toyota will not fix the current recall for the spring replacement because of the frame rust. My life and my children’s lives are in danger due to the possible leaf suspension failure that may puncture the gas tank.

Incident date: Oct 1, 2024

The contact owns a 2015 Ford F-250. The contact stated that on several occasions while driving at speeds over 65 MPH, or while driving over a bump in the road, the vehicle experienced the "Death Wobble”, and was shaking violently. The vehicle was taken to an independent mechanic where it was diagnosed that the suspension, shock absorber, and dampener needed to be replaced. The vehicle was not ye... Read more

Incident date: Nov 9, 2024

The contact owns a 2020 Tesla Model X. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle shook erratically. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a malfunction with the front driver's side half shaft. The contact stated that the front driver's side half shaft needed to be reposi... Read more

Incident date: Jun 1, 2025

The contact owns a 2023 Harley Davidson FLHCS. The contact received notification of NHTSA Campaign Number: 25V375000 (SUSPENSION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not e... Read more

Incident date: Jul 9, 2025

The vehicle currently has three active recalls with each not having a remedy as of to date although one I was notified of 7 months ago. I have already had to have a faulty fuel pump repair within the first month or so of onset of purchase where vehicle just lost power and died on side of the road and had to be towed. Then had to fight the dealership and write complaint to Ford after having defecti... Read more

Incident date: Jul 6, 2025

The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time o... Read more

Incident date: Dec 9, 2024

The contact owns a 2014 Ford Explorer. The contact stated while driving at various speeds, the vehicle was driving rough. In addition, while driving at various speeds, the vehicle vibrated abnormally; however, when the vehicle shifted to neutral(N), the vibration ceased. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The ve... Read more

Incident date: Jan 19, 2021

Yes I checked for recall on my 04 jeep liberty suspension and there is a recall on it I was driving my jeep and it is pulling so much that it's scary to drive but it's the only vehicle I have to get back and fourth to work so I researched it and everything it's saying on the recall is what is going on I'm afraid to get in a wreck and not only hurt my but mostly hurt anyone else in a crash where ca... Read more

Incident date: Jul 2, 2025

About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. ... Read more

Incident date: Jun 12, 2024

I was driving on the back of my property and a loud pop and clanking sound occurred right where the rear shocks are ; also there was/is a thin oil film all around the area where the shocks are . FORD is not fixing this problem is why I'm filing this report . I've also tried reaching out to Ford a few times with no success. THIS has been a problem for four years with Ford and no one has held Ford ... Read more

Incident date: Jul 9, 2025

The contact owns a 2023 Harley-Davidson FLHCS. The contact received notification of NHTSA Campaign Number: 25V375000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not ... Read more

Incident date: Jun 28, 2025

On 5/22/2025, I filed a complaint with NHTSA, complaint number 11662650. In the complaint, I reported issues regarding safety concerns that began around October 2023 and were shortly after reported to GMC. Some of the reported issues were concerns with oil consumption due to warning lights coming on; parking warning sensors intermittently coming on; and what appears to be suspension issues as th... Read more

Incident date: Jul 8, 2025

When starting the vehicle the error message comes on with the man holding the air bag and it comes on bigger in the dashboard too. And feels like the car runs hotter with this message on. If someone is riding in the passenger side and I get into an accident. It could be deadly for that person. So the area is on the passenger side. Yes spoke to the dealer at Flow Volvo in Greensboro NC, and she kn... Read more

Incident date: Mar 19, 2025

the rear control arm welds have repeatedly broken on this 2020 jeep gladiator which creates a hazardous handling condition that may lead to a tragic accident. the local dealer, Hilltop Jeep in Richmond, CA and Stellantis Customer Service have passed the buck and said it isn't their responsibility and have referred us to a body shop to get the suspension repairs done. this seems like a manufact... Read more

Incident date: May 1, 2025

I purchased a brand-new car from Freeway Honda (1505 Auto Mall Dr, Santa Ana, CA 92705) in December 2024. Since then, I’ve been experiencing an issue where the car makes clicking noises when turning the steering wheel left or right. It appears to be related to the axles, and this is not normal for a new vehicle. This situation is becoming extremely frustrating, as I bought this car for comfort ... Read more

Incident date: Jul 8, 2025

There is a fluid leak in the shock absorber. The truck has less than 3k miles

Incident date: May 28, 2025

We rented a Class C RV based on a Ford E-Series chassis from El Monte RV. During our trip, we experienced two dangerous tire tread separations. The first incident occurred on the third day of our trip on the highway. The right rear tire's tread detached while driving at moderate speed (~55–60 mph), causing the tire to explode. The violent separation destroyed the wheel well area and shook the e... Read more

Incident date: Jul 1, 2025

Took my 2010 Tundra in for service at a local repair shop and was told that my frame has severe rust on the frame and is in poor condition. I am worried about the safety of this vehicle for me and my family. I am the only owner of the truck and purchased it brand new. What can be done? Thank you

Incident date: Jun 24, 2025

August 2024 Engine mount broke and almost crashed my car the dealership did this: Rear engine support replace Remove/install complete wheel Engine compartment paneling, bottom Centre remove/install The torque struts were replaced N torque strut fasteners It had 38,195 miles I had engine trouble while driving on June 24th and towed it to dealership It has 41.856 not even 3661 The brakes locke... Read more

Incident date: Jun 30, 2025

While connecting the fifth wheel RV to the tow vehicle, the “Vegatouch Mira” iPad application (version 2.18.4) was being used to connect to the Firefly Integration system (LC version 2.16) to control the Lippert LevelUp hydraulic leveling system that lowers the front end of the RV to the proper height for hookup to the tow vehicle hitch receiver. In the iPad application, the front hydraulic co... Read more

Incident date: Feb 1, 2024

The contact owns a 2022 Ford Bronco. The contact stated that upon placing the vehicle in reverse(R), either a blue or blank image was displayed on the rearview camera screen. The contact stated that over the past year, the contact had received notifications of NHTSA Campaign Numbers: 25V273000 (Back Over Prevention), 25V025000 (Suspension) and 25V315000 (Back Over Prevention); however, the parts t... Read more

Incident date: Apr 2, 2025

The contact owns a 2015 Mercedes-Benz C300. The contact stated that upon taking the vehicle to an independent mechanic for a routine maintenance check, the contact was informed that there was severe corrosion on the subframe of the vehicle. The contact was informed that the vehicle was unsafe to drive and that several failures might occur due to the failure. The contact stated that recently, while... Read more

Incident date: Jun 25, 2025

The contact owns a 2024 Harley-Davidson FXLRS Motorcycle. The contact received notification of NHTSA Campaign Number: 25V375000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated while driving over a bumpy road surface, the motorcycle swerved to the right or to the left. The vehicle was taken to the dealer but was not diagnosed or repaired. The contac... Read more

Incident date: Jun 30, 2025

The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, there was an abnormal metal-on-metal sound coming from the vehicle. In addition, the contact was hauling a trailer during the failure. The vehicle was taken to the dealer, and the contact was informed that parts were not available. The vehicle was not diagnosed or repaired by an independent mechanic or t... Read more

Incident date: Jun 27, 2025

While driving, the Altima’s rear control arm and suspension links broke due to corrosion resulting in loss of safe control of the vehicle. Nissan is aware that this is a problem with this year and make vehicle. They issued an extension of the warranty for this issue. This should be a mandatory recall for safety concerns, not simply a warranty extension. This is a very dangerous issue that can le... Read more

Incident date: Jun 20, 2025

in late June 2025, I heard a loud noise in the rear of the Pathfinder, that would happen during normal driving and worsen if I went over a speed bump for example. I took it to a local mechanic . He informed me that the rear subframe was rotted. It was undriveable once I knew how dangerous this situation was. I have a [XXX] child. I am his legal guardian and he lives with me. We spend a lot of time... Read more