Consumer Safety Complaints

Incident date: May 14, 2025

Rear passenger shock was leaking oil around braking system creating burnt oil smell while driving. At this point mileage for warranty was over by 2,000 miles and was not covered by Ford warranty. We had to pay over $900.00 for the replacement from Ford. Fast forward 2 months, on the freeway driving 70 mph, the rear driver’s side shock reservoir detached and almost hit the car behind us. Again, w... Read more

Incident date: Jul 28, 2025

Car makes loud clicking noise while making turns. Steering doesn’t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.

Incident date: Jul 31, 2024

Dear National Recall Team, I am writing to report a recurring and potentially hazardous issue with my vehicle that has not yet been addressed through a recall. Since July 2024, I have experienced a problem with the steering wheel intermittently getting stuck, accompanied by a rattling noise from the left side of the vehicle. During a routine oil change, I asked the service technician to inspect ... Read more

Incident date: Jul 20, 2025

Subject: Urgent Safety Complaint Regarding Jeep with Death Wobble – Purchased from Maxon Buick GMC, Union, NJ Dear NHTSA, I am writing to report a serious safety issue involving a Jeep SUV I purchased for my son on [XXX], from Maxon Buick GMC located in Union, New Jersey. The vehicle was purchased for over $30,000, and within the first day of driving, my son began experiencing what is commonly... Read more

Incident date: Jul 28, 2025

Have a 2020 palisade unlimited with self leveling shocks, started hearing clunking, knocking noise in rear. Have 74k miles currently but started hearing knocking sound at about 55k miles. Replaced shock mounts on both sides which didn’t fix the problem.

Incident date: Oct 11, 2024

In October 2024, the rear subframe was replaced due to rust perforation in the area of the suspension arm mounting bracket. I had no warning. The car was in for routine service at Mercedes Benz of New London. It had rusted from the inside out and was considered unsafe to drive by the Mercedes service advisor. I could have had a serious accident! I had no choice but to replace the subframe as i... Read more

Incident date: Jun 22, 2025

Unknown, but feeling a lot of issues in this area and very sensitive.

Incident date: Jul 26, 2025

While driving on the freeway, I heard an unusual noise coming from beneath the battery of my car. Concerned, I drove to a nearby friend's house and parked there, carefully checking my dashboard for any warning signals but finding none. I decided to resume my journey, but as I backed out of the driveway, I heard a sudden noise indicating something had come loose, followed by a crackling sound. Upon... Read more

Incident date: Aug 24, 2024

Toyota advertises the vehicle MPG is between 19-22. I am only getting 12 mpg. My low gas fuel light comes on at 10 miles to empty. Engine makes a horrible noise after the vehicle has been driven for 10 to 20 minutes. It sounds like a rattling/old clunker vehicle sound. It sounds like the transmission or engine is going to blow up. Vehicle wobbles when driven over 75 miles per hour. It feels like... Read more

Incident date: Jul 8, 2025

TSB # MC-10207814-0001 I Have already had this repaired once, in 2023 and the other in 2024. My vehicle is now out of warranty, and Hyundai won't do anything for this fix. Looking online, there are plenty other complaints regarding the rattling noise experienced with this issue. I believe this should become a recall, and all vehicles on the road should be able to get this replaced in or out of... Read more

Incident date: Apr 28, 2025

The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while diving at various speeds, there was an abnormally loud screeching sound while turning the steering wheel to the left or the right. The sound was intermittent at first but became a consistent failure over time. The failure also occurred while turning and while driving straight. The vehicle was taken to the dealer to be dia... Read more

Incident date: Jul 27, 2025

the air suspension failed and truck was sitting right on the frame making for hard steering and really bouncing when hitting bumps. the ABS light came on and warnings about air suspension. have had it worked on but problems keep returning. this time it wont go back to normal

Incident date: Jul 27, 2025

i have 2017 gmc sierra 1500 6.2l engine i have maintain my service on this vehicle and now facing a complete engine failure due to the poor design of the engine by gmc. i have spoken with alot people and dealer mechnics and they all agree gmc and chvrolet know that this is a bad design but refuse to acept responsiblity for it. there are tousands of people with this same issue we cant fight this o... Read more

Incident date: Jul 1, 2025

This is the THIRD YEAR in a row that the Suspension System on this vehicle has failed. This seems like it should be a basic feature of any vehicle - that it should have proper shocks and suspension. The problem is the repair this time is estimated to be at $4000, when we have already had this repaired twice for several thousands of dollars. We drive this car very gently, so there is not an issu... Read more

Incident date: Jul 25, 2023

NHTSA – Complaint filed 7/24/25 ODI #11675985 1.Pin box movement within the upper deck, sagging geometry. 2.Entry door opens during travel despite safety bar being engaged. 3.Entry door is difficult to close and does not stay secured even when locked while stationary. 4.Passenger-side main slide partially opens during travel. 5.Passenger-side main slide is separating from the camper; frame is da... Read more

Incident date: Jun 25, 2025

My 2019 Jeep Wrangler Sahara with 2.0 liter turbo engine has had two failed “Rear Axle Assemblies or differentials” within 3 years of each other. The first time was in July 2022, and my service repair order says rear Diff replacement. Now this time, my dealer is saying we need the whole rear axle assembly which is on national back order. No current ETA for delivery, with no additional info oth... Read more

Incident date: Jul 12, 2025

The coupler that attaches the trailer to the tow vehicle ball broke and the trailer disconnected from the tow vehicle. Note the VIN stated that the trailer is 1995 which is incorrect, I purchased the trailer and boat in January 2025 new and used it 2 times, therefore it is an infantile failure.

Crash

Incident date: Oct 22, 2024

- Self leveling rear shocks failed at 21,000 miles leading to dangerous instability on the highway. - The problem was ignored by my primary Hyundai dealer but identified by another and the shocks were replaced. Hyundai Corporate was of no help. - There are numerous reports of self leveling rear shock failures on the higher Hyundai Palisade trim levels. See on line chat forums; Google "Hyundai P... Read more

Incident date: Jul 31, 2023

mechanical and safety-related failures observed in a Mercedes-Benz vehicle, specifically involving the suspension system, wheels, and braking components. Despite extensive repair efforts—including replacement of all four wheels and tires, complete AWD four-wheel alignment, and diagnostics performed at authorized Mercedes-Benz dealerships—the underlying issues persist. To date, the total cost i... Read more

Incident date: Jul 21, 2025

Transmission

Incident date: Apr 30, 2025

The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a ... Read more

Incident date: Jun 23, 2025

I was backing out of a parking space and the front driver side fore link broke. Internet search reveals this is a known issue associated with Tesla Model S during the period mine was manufactured (February 2016), caused an investigation & service bulletin from the NHTSA, and a recall in China, hence I wanted to report this occurence.

Incident date: Jul 7, 2025

I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it st... Read more

Incident date: Jul 20, 2025

When Driving I started noticing that my steering wheel what getting harder to turn and it felt like it was lagging control. I could still turn and maneuver the steering wheel but the control overall was defiantly not safe. I stopped in at our mechanic and they test drove it. He stated that yes something was definably wrong with the steering system and he said it was hopefully the u-joint for contr... Read more

Incident date: Jun 5, 2025

Without warning my car started not allowing me to go over 40 mph without a very violent jerking under the drivers side floor board. The jerk of the wheel would not allow the car to speed up. And then eventually upon driving my car immediately came to an abrupt stop and would not move forward any farther I was able to get it off to the side of the road of which at that point I was unable to get the... Read more

Incident date: Jul 24, 2025

Auto leveling suspension failed 3 times under 40,000 miles traveled. Numerous online complaints point to design flow or parts quality issue.

Incident date: Jun 15, 2025

The contact owns a 2025 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V341000 (SUSPENSION). While attempting to schedule a recall repair appointment, several dealers in the area either failed to answer the phone, and several other dealers were unable to schedule an appointment. However, Loveland Ford (3905 Mountain Lion Dr, Loveland, CO 80537, Phone: (970) 744-7101) ini... Read more

Incident date: Jul 25, 2025

I am submitting a formal complaint regarding multiple premature and potentially safety-related failures on my 2019 Ford Flex, purchased new on 11/25/2019. These include: ⚠️ 1. Rear Suspension / Rear Toe Link Concern Although my vehicle is not included in Ford’s rear toe link recall (20S62), it is experiencing the same symptoms: Rear-end instability and drifting Uneven or premature rear ti... Read more

Incident date: Apr 25, 2025

The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle was veering to the right or to the left and was moving upwards and downwards. Additionally, the contact stated that the vehicle was veering excessively to the left or to the right while turning. The vehicle was taken to an independent mechanic, where the front brakes were replaced, and the... Read more

Incident date: Jul 22, 2025

driving down gravel and uneven road when trying to break at stop sign. Car would not slow down or break as another car was coming down the road. At this time is when I pushed the break petal all the way down car was still not slowing down, the car started to do the death wobble, shake violently and vibrating, pulsing back and forth side to side up and down, steering wheel shaking. I had to let off... Read more

Incident date: Jun 1, 2023

The contact owns a 2015 Cadillac CTS. The contact stated that while driving at undisclosed speeds, there was a loud grinding and squeaking sounds coming from the vehicle. Additionally, there was a high-pitched sound coming from the vehicle. The contact also stated that the water pump was inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who dete... Read more

Incident date: Dec 30, 2024

I noticed a loud squeak when driving over bumps at lower speeds. Almost sounds like a bad shock or spring. I am not sure.

Incident date: Oct 1, 2024

Hello,2018 jeep compass 4x4 with 35,000 miles. Backup camera screen half blacked out, can't use features without or see. Many of these jeep screen radios are defective and should be recalled at 900. Also sway bar links are weak,broke two times. Should be recalled do to plastic like part and for a front end that is disgusting. Are these being investigated?

Incident date: Feb 1, 2024

eLECTRICAL ISSUSES ILLINOIS AND INDIANNA POLICE RPORTS VEHICLE SHUT DOWN ON THE ROAD

Incident date: Jul 17, 2021

Suspenion and or traction was and the electrical system didnt work good

Incident date: Jul 23, 2025

The vehicle is unstable and easy to lose control! The vehicle height is asymmetrical! The vehicle body shakes! The tires are abnormally worn! The geometry deviation of the vehicle's rear axle is too large

Incident date: Jul 13, 2025

I am filing a complaint regarding the mishandling of a safety recall on my 2021 Ford Bronco, serviced through Legacy Ford in Corbin, KY. My vehicle currently has four active recalls. One, Campaign 25S01/25V025, involves corrosion and possible failure of the rear shock absorbers. Although this recall was issued in January 2025 and officially appears in my Ford account, parts were unavailable when ... Read more

Incident date: Aug 9, 2024

I did mentioned this recall when I got my car I am having issues with acceleration, fuel pump . Car takes a bit long to take offline

Incident date: Jul 20, 2025

I noticed a loud grinding noise and reduced braking power coming from my 2020 Honda Accord while driving at normal city speeds. A local mechanic inspected it and found that the rear brake caliper was sticking and causing premature wear. I contacted Honda service, but they refused to cover the cost or inspect it under goodwill, even though similar issues have been reported with other Honda models. ... Read more

Incident date: Jul 22, 2025

The contact owns a 2018 Tesla Model 3. The contact stated that while his wife was driving at slow speeds, after completing a right turn, there was an abnormal sound coming from the front passenger’s side suspension. The contact stated that increased effort was required to maneuver the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the passen... Read more

Incident date: Jul 23, 2025

Have replaced rear tires three times in past year. Vehicle causes extreme wear on inside tread of rear tires. Vehicle is known to be prone to have rear axle fractures.

Incident date: Mar 3, 2025

Steering Module went out for no apparent reason. I was able to find a used one and have it repaired for just under $1000. I had git two quotes for to auto shops that specialize in Audi repairs and they were both over $5300 to repair this steering module. This is unacceptable.

Incident date: Jul 17, 2025

The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, there was a rattling sound coming from the front-end of the vehicle. Upon inspection, it was discovered that the front driver’s and passenger’s side shock absorber springs were cracked and fractured, causing damages to several suspension components on the vehicle. The vehicle was taken to the local dealer w... Read more

Incident date: Jul 22, 2025

While turning lnto my driveway, the passenger rear spring fell off and the car tilted to the passenger side

Incident date: Jan 21, 2025

On January 21,2025, I had an appointment for an inspection at Mercedes Benz of Smithtown, the dealership I use. I was informed that my car required replacement of a rotted rear subframe. A hole had rotted through, causing the car to "Fail inspection and was NOT SAFE" to drive. I was provided a video showing the damage. There was a recall in effect however, my Vin # was not included and it’s s... Read more

Incident date: Jul 22, 2021

The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 75 MPH, the vehicle became difficult to maneuver and the front passenger’s side of the vehicle crashed into the shoulder lane wall. No warning lights were illuminated. The air bags had not deployed. No injuries were sustained; however, medical attention was sought. A Police report was not filed. The vehicle was... Read more

Crash

Incident date: Sep 22, 2016

The contact owns a 2011 Ford F-250. The contact stated that while driving over a bump at a high rate of speed, the contact experienced the death wobble and the contact temporarily lost control of the vehicle. The contact slowed down and the violent shaking ceased. The contact stated that the tie rods, ball joints, and other front-end parts were replaced to reduce the risk of the failure recurring.... Read more

Incident date: Jan 24, 2024

Vibration in car took it to dealership but still can't figure out what's causing to vibrate so much when driving and idling.

Incident date: Jul 22, 2025

The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the rear end of the vehicle was shuddering. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a leaking... Read more

Incident date: Jul 21, 2025

To the National Highway Traffic Safety Administration (NHTSA), I am writing to inquire about an issue recently encountered with my 2018 Chevrolet Traverse. On July 21, 2025, my vehicle was at Riverview Chevy for its state inspection, during which the rear toe links were identified as failed and required replacement. This service, including the necessary alignment, resulted in an out-of-pocket expe... Read more