Consumer Safety Complaints

Incident date: Aug 1, 2025

Suspension is rusted out and falling apart

Incident date: Mar 2, 2026

Transmission slipping, holding high RPM, Jerky shifts, back seat not locking at times, infotainment freezing up

Incident date: Mar 6, 2026

I am filing a complaint regarding an unresolved safety recall on my Land Rover vehicle that has remained unrepaired for over seven (7) months. The recall was issued in or around August 2025. Since that time, I have repeatedly attempted to have the recall repair completed through an authorized dealership, Jaguar Land Rover Buffalo. On March 6, 2026, at approximately 1:25 PM, I contacted the deale... Read more

Incident date: Sep 25, 2023

VECHILE CONTINUES TO FAIL OIL CONSUMPTION TEST, TEST BEGAN 09/2023, AND CONTINUES TO BE THE ISSUE PRESENT DAY. ENGINE WAS REPLACED 2025, 3-4 MONTHS LATER TRANMISSION WENT OUT. TRANSMISSION REPLACED 2025. OIL CONSUMPTION CONTINUES TO FAIL. DEALERSHIP CHUCK HUTTON 2471 MT. MORIAH ROAD, MEMPHIS, TN 38115 PERFORMED ALL THESE SERVICES. SAFETY CONCERN IS THAT THE LEAKING OIL POLLUTION IS CAUSING HARM TO... Read more

Incident date: Mar 12, 2026

This car needs CV AXLE ASSEMBLY REPLACED as published under 'honda news' attached as i am in one one the 22 states that uses road salt. Honda dealer claims to have no knowledge of this , I need you to escalate please. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Feb 8, 2026

The car threw several warning lights on the dash. The main indicator was that there was a problem with the air suspension: "Adaptative air suspension problem. Please see your dealer." The left airbag on the suspension then popped, rendering the car undriveable as the compressor would constantly blow air to try to inflate the airbag. The car was repaired at an independent facility at the cost o... Read more

Incident date: Mar 16, 2026

Fuel system 1. I don't know what failed because the dealership didn't do anything to repair it. It is available for inspection upon request 2. Intensely strong fuel odor at the front of the car, inside and out. Strong exhaust odor at the back of the car. It is not safe to operate a car if it smells like fuel. 3. Dealership had it for 3 weeks and said there is nothing wrong. Now they are ig... Read more

Incident date: Mar 15, 2026

The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 70-75 MPH, the vehicle drove over a bump in the roadway, and the front end of the vehicle started bouncing. The contact pulled over to the side of the road and then continued driving 45 MPH with no further issues. The dealer and the manufacturer were not contacted. The vehicle was not yet diagnosed or repaired.... Read more

Incident date: Mar 14, 2026

REAR SUBFRAME RUSTED OUT AND BROKEN

Incident date: Mar 2, 2026

The contact owns a 2009 Mercedes-Benz GL450. The contact stated that the ABS and check engine warning lights were illuminated, and the struts had failed. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the vehicle needed to be diagnosed prior to the recall repair, due to the failure... Read more

Incident date: Mar 1, 2025

The contact owned a 2025 Porsche Cayenne E-Hybrid Coupe. The contact stated that while driving at an undisclosed speed, the automatic emergency braking system inadvertently deactivated. The automatic emergency braking system and passenger air bag warning lights were illuminated. Additionally, the suspension started lowering. The vehicle was taken to the dealer; however, the dealer was unable to du... Read more

Incident date: Mar 13, 2026

Vehicle been in the shop 3 times. [XXX] suspension light repeat come on. Working with warranty company. Light came on again 3 more times after Vehicle left the shop INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 5, 2026

Had safety inspection done when having oil changed on 3/5/26. was informed by dealer that it needed both outer tie rod ends replaced has play in it. this came to a cost of $735.00 with alignment. Of course not covered by vehicle warranty which is useless at this point. I have never had this problem on any vehicles I have owned since starting to drive in 1975. This is a safety and quality issue and... Read more

Incident date: Mar 12, 2026

While driving at approximately 20mph, the front passenger-side steering knuckle suffered a catastrophic structural failure, snapping completely in two. This resulted in an immediate loss of steering and suspension control. Inspection of the fractured part by a mechanic revealed significant orange oxidation (rust) inside the metal cross-section of the break. This internal corrosion on a 2-year-old ... Read more

Incident date: Dec 20, 2002

The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car ... Read more

Incident date: Jan 15, 2026

Vehicle “wobble” under moderate acceleration and in corners, can be felt in the seats and steering wheel.

Incident date: Feb 23, 2026

At ~20,300 miles, severe chassis and steering wheel vibration occurred during high-speed highway descents while braking. Safety risk: reduced steering control at highway speed. The vehicle was inspected by a franchised Chevrolet dealer in Lakewood, CO. The technician's written service notes document rear rotor Lateral Runout (LRO) of 0.006 inches against GM's maximum allowable specification of 0.... Read more

Incident date: Mar 14, 2026

Suspensions. I know there’s been known defects with the suspensions and they’ve only recall 422 vehicles so far (2018-2019 Tesla model 3, I feel more vehicles in those years are affected.

Incident date: Jan 2, 2026

The axle is making clicking noise when turning every time. This is a known issue with other car model holders

Incident date: Mar 13, 2026

I am reporting a suspected defect involving the front suspension or steering system of my Tesla Model Y. The vehicle produces loud popping, knocking, and rattling noises from the front end when turning the steering wheel at low speeds, particularly as the steering approaches full lock in either direction. The noise appears to originate from the front suspension or steering components and occurs co... Read more

Incident date: Mar 13, 2026

Axle assembly does not meet Federal Vehicle Safety requirements. Vehicle is rated at GVWR/PNVB 8995LB and axle assemble ratings are 4400 each. Two axles at 4400 each is 8800 LB, see axle tag photos. The leaf springs are rated at 3500 LBS with both being 7000 LB, see axle tag Leaf Spring Designation 7225 LB. I have 4,427 documented miles on the recreation vehicle and just had the bearings repacke... Read more

Incident date: Mar 13, 2026

DEATH WOBBLE repeatedly while traveling on the highway at speeds above 60 MPH. Where is a terrain surface change, asphalt to bridge or and seam in the road cause a violent shaking of the front of the car. This has happened multiple times. I took the car to a car repair, there was no visual issues seen, but the repair people told me they no longer buy Jeeps as their personal vehocle because of the ... Read more

Incident date: Mar 9, 2026

My brand new truck started shaking while accelerating past 65mph. The shaking was not dampened by the suspension at all. (I.e. it kept the same or increased strength). The shaking could cause damage, excessive loosening or wear of critical components and lead to a serious accident at these speeds. It is similar to the "death wobble", but not as violent. It occurred multiple times. The shaking... Read more

Incident date: Mar 13, 2026

The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert ba... Read more

Incident date: Mar 3, 2026

I am filing a complaint regarding a suspension defect on my new Tesla Model Y Juniper. Shortly after purchasing the vehicle, I began hearing a distinct knocking / clunking noise coming from the suspension when driving over small road imperfections and at low speeds. The noise is clearly abnormal for a new vehicle and sounds like loose or defective suspension components. I brought the vehicle to ... Read more

Incident date: Dec 13, 2022

The contact owns a 2014 Mercedes-Benz ML63 AMG. The contact stated that the vehicle was experiencing front suspension, coolant, and oil leak failures. The contact stated that the front suspension unexpectedly lowered while the vehicle was parked or while driving. The message "Active Curve System Malfunction" was displayed. The vehicle was towed to the dealer, where unknown repairs were performed. ... Read more

Incident date: Mar 11, 2026

A loud clicking and popping sound while turning the car at low speeds, attributed most likely to the CV joint. The sound is happening more and more frequently.

Incident date: Sep 30, 2025

I received a notice regarding NHTSA Recall 25V-514 and despite repeated attempts to get the problem fixed, I have repeatedly been told that no solution is available. I am fearful that a failure of the knuckle joint will cause a severe incident resulting in injury or death.

Incident date: Dec 20, 2025

Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.

1 injured

Incident date: Jan 30, 2026

Worn or broken Bushings control arm is under warranty but Tesla service declined to cover it under warranty I have checked all reviews and feedback This issue is under warranty and free of charge by Tesla service

Incident date: Dec 30, 2025

I own a 2021 Jeep Grand Cherokee Trailhawk which we purchased new. On Dec 30, 2025 we were driving home and received a service suspension message on the dash. We took it to our mechanic immediately and they diagnosed it and replaced the left front ride sensor. $380.88 In Jan 21,2026 the ride height message was back. They removed and replaced the air pump assembly with a new united. To remove... Read more

Incident date: Mar 10, 2026

I do believe the part that is failing on the 2022 Jeep Wrangler Unlimited is the “Steering Dampner” and anyone at anytime is MORE than welcome to look at and inspect touched or feel it. This is SAFETY RISK has the entire vehicle starts to shake and wobble uncontrollably and without warning. If not for quick reflexes we would have been in a chain reaction crash. Was able to release gas and c... Read more

Incident date: Jan 5, 2026

At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are lo... Read more

Incident date: Mar 12, 2026

The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION); however, the parts to do the recall repair were not yet available. The contact stated that while driving 40 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that the recall repairs were ... Read more

Incident date: Mar 4, 2026

Vehicle: 2021 Range Rover Sport Component: Suspension – Dynamic Response / Active Roll Control System The vehicle experienced a failure of the Dynamic Response / Active Roll Control system, which is a hydraulic suspension stabilization system designed to reduce body roll and maintain vehicle stability during cornering and evasive maneuvers. Inspection by an authorized Land Rover service center... Read more

Incident date: Jan 23, 2026

On December 6, 2025 I purchased a used 2013 Mercedes-Benz ML63 AMG from Jaguar Land Rover Willow Grove (Piazza Auto Group) in Pennsylvania. The delivery documentation for the vehicle included a written service commitment stating: “Replace air compressor for suspension system.” On January 23, 2026 at approximately 6:30 PM, while operating the vehicle at highway speed on the [XXX] in [XXX] , ... Read more

Incident date: Mar 5, 2026

When driving to our local store I noticed my down shift to be rough, so I turned into the back roads, I heard lots of noise coming from the back of the vehicle and then I heard a loud pop and it was my rear axe differential bolt that snapped causing me to lose power.

Incident date: Mar 11, 2026

The suspension service lights repeatedly coming on.

Incident date: Dec 31, 1969

EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. REAER TOE LINK REAR TIRES TILTED INWARD due to potential fractures from corrosion or broken welds on TOE LINK.

Incident date: Jan 10, 2024

Vehicle: Lincoln MKZ 2013 Dealer: Auto Quest Inc. Description of the Safety Issue: I am submitting this report regarding a vehicle safety concern involving a 2013 Lincoln MKZ that I purchased from Auto Quest Inc. in Renton, Washington. Shortly after purchasing the vehicle, within the first few days of ownership, the vehicle began experiencing significant mechanical problems including transmissi... Read more

Incident date: Jul 1, 2025

I own a 2022 Grand Design Solitude 346FLS fifth wheel trailer. The trailer has been at the dealership for over nine months after structural frame cracks and weld separations were discovered during inspection. The cracks appear in structural frame components and welded areas supporting the chassis. This raises concerns about the integrity of the trailer frame during towing and braking. In addition ... Read more

Incident date: Jan 23, 2025

Hello I buy the need hona prologue and from the first month the axles started making noise I tried to go to Honda dealer they say we don’t have no fix for this until now it’s almost 1 year they are giving me the same answer I am soo scared to drive the car because the sounds is getting more nd more I also attached the service reports with it.

Incident date: Feb 12, 2026

The contact's friend owns a 2026 Buick Envista. The contact stated that while driving 5 MPH into a parking lot, the vehicle stopped unexpectedly. The contact stated that the vehicle jolted as if the vehicle was in a crash. The steering wheel was unresponsive while attempting to turn to the left or the right, and the front wheels failed to respond as intended. After stopping the vehicle, the ABS an... Read more

Incident date: Mar 9, 2026

The contact owns a 2003 Jeep Liberty. The contact stated that while turning the steering wheel to the left or the right, the steering wheel was difficult to turn due to a loss of power steering assist. There was a grinding sound while turning the steering wheel. The sound was loud enough to hear outside of the vehicle. There was an unknown orange warning light displayed briefly. The vehicle was no... Read more

Incident date: Dec 21, 2025

I am filing a complaint regarding an unresolved safety recall affecting my 2016 Range Rover Sport TDV6, VIN: [XXX] . This vehicle is subject to Recall D019 (NHTSA Recall 25V-514). Despite the recall being issued, I have contacted the dealership multiple times and have repeatedly been told that the remedy or required parts are not yet available. There has been no clear timeline provided for when th... Read more

Incident date: Mar 6, 2026

My car suddenly shook violently while at complete stop at a stop light. Also, the brake feels weird at times when slowing down.

Incident date: Nov 15, 2025

Purchased this camper as brand new from camping world in November of 2025, after towing the camper home with my family in the vehicle, I proceeded to go through it about a week later to prepare it for winter. Upon going under the trailer I found two bolts that secure the leaf springs to the frame to be loose. One of them (front bolt of front driver side leaf spring ) was 3/4 of the way out, the ot... Read more

Incident date: Feb 9, 2026

When I backed the car out of our driveway and turned the steering wheel to go on the street in front of our house, there was a loud scraping sound and the car was stuck. Thinking that it could be ice or something, I tried to drive it forward but the same thing happened. Straightening the steering wheel helped but I stopped and checked. The control arm of the suspension had dropped and was scrapi... Read more

Incident date: Dec 31, 2025

The contact owns a 2018 BMW M2. The contact stated that the vehicle was taken to the local dealer for a routine leak of the differential seal. The vehicle was repaired. The contact stated that the left wheel bearing had failed. The dealer sent a video that included a sound coming from the passenger’s side wheel bearing. The vehicle was not repaired. There was a loud sound coming from the wheel b... Read more

Incident date: Jan 10, 2024

The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights pr... Read more

Crash 1 injured