Consumer Safety Complaints

Incident date: Aug 4, 2025

The camber plate nut fell off inside the shock causing me to lose control and go through a field. The camber plate is the only thing holding the strut to the vehicle and should have had a locknut from the factory as it's nothing more than a ball joint. It is available to inspect. It caused me to lose all control when it separated. I own a garage and confirmed failure myself. No i called Ch... Read more

Crash

Incident date: Jul 22, 2025

Unknown . The steering column broke

Crash

Incident date: Aug 2, 2025

2024 Ford Maverick 8,221 ODO miles only the steering knuckle left and right 100% full of rust corrosion

Incident date: Aug 5, 2025

X7 models from year 2020 -2022 have a particular issue at stake which is a manufacture default as it's been reported in many cases in X7 models. I'd like have this Transportation safety to please look into this issue a safety recall as there is a shuddering issue in most x7's when turning right or left at a lower speed which slips the vehicle. I would appreciate it if someone could look into thi... Read more

Incident date: Aug 4, 2025

Vehicle sitting in driveway and the left front coil spring broke causing the left front of the vehicle to sag and render undriveable. Fortunately the truck was stationary and no other damage was incurred. This could have been catastrophic if anyone had been driving at highway speeds.

Incident date: Jul 15, 2025

I purchased brand new honda prologue almost spent 60k and from the day i bought the car starting the next week it start making slow sounds from front tire or suspension and slowly slowly it going more and more i went for my 1 service complain about that to the service advisor he finish the service and come back to me and give me the answer that this is manufacture default honda is having we cannot... Read more

Incident date: Jul 7, 2025

Axel failure. Took my trailer into the shop because the wheels were leaning inward and eating tires unevenly. The trailer mechanic said I had to replace both axels!! They were undersized from the manufacture. Extremely unsafe and very likely could have caused an accident while towing.

Incident date: Jul 10, 2025

Severe Frame rusting of sub frame and crossmember. Rear of car affecting steering , tire aligment and wear. Swaying of rear end of car bouncy ride , wear or cracking of control arm and shocks.

Incident date: Jul 19, 2025

I was driving to work and the steering wheel just looked up and got really stiff and hard to control which was really dangerous. Prior to the I could just be sitting idle and the steering wheel would just start moving by itself out of nowhere.

Incident date: Apr 18, 2025

While driving my 2021 Cadillac Escalade to Utah, the engine completely locked up and failed without warning. The vehicle had to be towed to a GM-authorized dealership. Upon inspection, the dealership confirmed the failure was directly related to an active safety recall on the vehicle. Prior to the failure, there were no check engine lights or no other warning lamps, messages, or symptoms. The fai... Read more

Incident date: Aug 4, 2025

Repeated rear suspension failures on cars with self leveling suspension. I will be having my 4th set installed in 3 years. Rear suspension failure leads to unpredictable cornering and possible accident in and emergency maneuver. Hyundai has stated that there is no issue to warrant a recall or TSB. I have filed a complaint with Hyundai corporate.

Incident date: Jul 4, 2025

The contact owns a 2019 Tesla Model 3. The contact stated that the passenger's side air bag warning light was illuminated. The vehicle was taken to the Tesla Service Center, where it was diagnosed and determined that the passenger's side seat sensor had failed. The seat was replaced with a new seat; however, the air bag warning illuminated after the repair. The vehicle was taken back to the servic... Read more

Incident date: Jul 19, 2025

The contact owns a 2017 Ford Explorer. The contact stated while accelerating from a complete stop from a traffic light, the vehicle made an abnormally loud popping sound. The contact exited and inspected the vehicle but could not determine the cause of the failure. The contact stated that upon attempting to resume driving, the steering wheel was uncontrollable, the suspension seemed to have failed... Read more

Incident date: Aug 3, 2025

Entire vehicle shakes/wobbles extremely uncontrollably going a speed around 65; have to slow to avoid an accident and put on hazards. Makes our heart stop not knowing what danger we have been put in when it occurs. Very scary and DANGEROUS to ourselves and others. Occurs with roadways involving dips, highways, ridges of bridges such as bumps or gaps, and/or differences in road, etc. This has occ... Read more

Incident date: Jul 30, 2025

I financed a 2007 Honda Civic on July 30 2025, this car has a faulty fuel pump from Roseville car group. There is no check engine light on, this just appeared this afternoon Aug 2nd 2025.

Incident date: May 13, 2025

Loud clunking and creaking noise from front suspension when driving on uneven or bumpy road surfaces.

Incident date: Aug 1, 2025

Toyota of Orlando is held RESPONSIBLE for tearing an piece off my car and they are failing to fix the issue after being addressed to it an day after till I noticed my car feels loose while driving and it wasn't like that and Im facing shaking issues and suspension issues after being taken after an simple inspection.

Incident date: Dec 11, 2024

The door few open because the door latch broke off

Incident date: Aug 1, 2025

The 2021 Palisades started riding very rough and bouncy. I made an appointment and took it to Edmond Hyundai for the repairs. They initially said that the rear insulator-strut needed to be replaced and they would order them. It took 10 days to get the parts from Dallas and made another appointment to get it fixed. The dealership took 6 hours to replace only the insulator and kept it over night... Read more

Incident date: Jul 25, 2025

The driver side coil spring broke on the lower end of the spring. It started to sound squeeky after a change in the road or a bump. 2 years ago, the right (passengers) coil spring broke in the middle of the spring on a main highway going 60miles/hr in another state from where we live. The car needed towed then and replaced. I filed a report with you then. No one was hurt either time but could hav... Read more

Incident date: Jul 31, 2025

On our 2022 American Coach Dream 45A the one of two v-ride suspension bolt failed. There was no warning we had a problem. Upon inspection the second bolt was missing all together. The bolt snapped. The RV could no longer be safely drivable as the suspension would not work properly until both bolts were installed. The bolt was confirmed by a ntts repair man to be faulty possibly torqued incorrectly... Read more

Incident date: Jul 31, 2025

On our 2022 American Coach Dream 45A the one of two v-ride suspension bolt failed. There was no warning we had a problem. Upon inspection the second bolt was missing all together. The bolt snapped. The RV could no longer be safely drivable as the suspension would not work properly until both bolts were installed. The bolt was confirmed by a ntts repair man to be faulty possibly torqued incorrectly... Read more

Incident date: Jul 22, 2025

Lower passenger coil spring isolator loose causing spring and upper isolator to fall out while driving Dealership stated recall was done 6/23 and was out of warranty for that recall. But everything in that suspension is OEM with the old part numbers not the ones in the recall..

Incident date: Jul 22, 2025

Upper passenger Suspension Coil spring isolator came unattached and caused coil spring to fall out.

Incident date: Jul 22, 2025

I was driving pulled in to driveway heard a loud bang and the back of the car dropped and hear scraping. The rear passenger coil spring had fallen out with the upper rubber isolator attached. Called jeep they said the recall had been done in 6 23 and was out of the 2 year repair warranty. I don't see how the recall was done when all the numbers on the coil spring , isolator were still original pa... Read more

Incident date: Jul 17, 2025

The car was being driven and the rear wheel and hub assembly all came off. Luckily, the car was being driven at a slow speed at the time. The problem turned out to be that the rear frame was all completely rusted out and where it was connected it all pulled out. After doing some research, there was a recall on the previous years for the exact same thing. Evidently, the problem still was not ta... Read more

Incident date: Aug 23, 2024

Bought the trailer brand new. One of the leaf springs completely snapped and broke while driving on a smooth road. Trailer was not overloaded. Leaf springs were replaced twice by warranty with the same parts and the springs were flat and W shaped each time. The are supposed to be U shaped. The part they are installing on the trailers are not sufficient and going to cause death or injury. Photo inc... Read more

Incident date: Mar 1, 2025

Passenger side rear coil spring broken, shocks leaking. Confirmed by dealer. No warning lamps, messages. Potential safety risks include: Suspension compromise with the balance and alignment of the vehicle. There is a risk of loss of control especially with emergency maneuvers or sharp turns. This leads to poor vehicle control, increase risk of roll of vehicle and braking control. Can cause un... Read more

Incident date: Jul 25, 2025

The frame on my 2006 Toyota Tundra SR5 has severe corrosion and multiple areas of rust perforation despite being treated under Toyota’s Limited Service Campaign D0D in 2015. During that campaign, the dealer removed the bed, documented active rust on the frame, cleaned it, and applied Corrosion-Resistant Compound (CRC) to key areas as the preventative remedy. As documented in multiple repairs the... Read more

Incident date: Mar 12, 2025

The contact owns a 2021 Ford Bronco. The contact stated while driving at various speeds, the vehicle bounced uncontrollably. Additionally, the contact stated that the vehicle made an abnormal squeaking sound while driving at various speeds. The vehicle was taken to the dealer, where the cause of the failure could not be determined at first; however, as the failure worsened, and the dealer informed... Read more

Incident date: Jul 1, 2025

Car shakes around 50 mph. Took truck to my mechanic and they said it was the front differentials. They told me that there was a tecall for this issue.

Incident date: Jul 28, 2025

Noise (Rattle) coming from LH rear wheel well while driving. Brought vehicle to dealer for inspection, found LH rear coil sheared in half. Dealer replaced both rear coil springs. There was a recall for the 2018/2019 Atlas/Cross Sport for the same issue. (NHTSA #18V904000) I believe VW needs to include some if not all 2020 models as well. The failure of the coil spring was not due to abusive driv... Read more

Incident date: Jul 24, 2025

the “trailing link shaft” broke/split/tore apart at the right rear wheel. my car only has 16,500 miles. the vehicle was inspected by auto manufacturing dealer (mazda). mazda refused to admit it’s realting to manufacturing defect(s). i did not report it to police or my auto insurance carrier at that moment because i did not know what the issues were not until i dropped it off to my local deal... Read more

Incident date: Jul 21, 2025

The rear subframe has completely rusted out from the inside, and is broke off on the right side and almost broken off on the left side. The car is now unsafe to drive. There were no warning lights, messages or problems before this. The car is only 9 years old and is always kept in a garage.

Incident date: Jul 30, 2023

The contact owns a 2019 Ford F-250. The contact stated that while driving at speeds above 45 MPH, the vehicle experienced the "Death Wobble" after driving over a bump in the road. The vehicle was taken to the local dealer who replaced the front driver’s and passenger’s side shock absorbers and dampeners. The manufacturer was notified of the failure, but no assistance was offered. The failure m... Read more

Incident date: Jul 4, 2018

Gear slipping since I’ve had the truck. Replaced parts of motor, new transmission installed and still gear slipping entering the second gear. A big jolt happens every time I accelerate and when I slow down about the 10 mph mark it jolts again. Spent well over $10,000 on major truck repairs. I just don’t understand how this truck has 0 recalls. My truck is similar to all of the v8 Sierras of th... Read more

Incident date: Jul 30, 2025

FRAME IS RUSTING. BADLY.

Incident date: Jul 30, 2025

The vehicle’s front suspension began making loud squeaking noises and felt unstable while driving, especially when turning or going over uneven surfaces. At times, the vehicle does not make a proper turn and almost feels like it loses grip, which is extremely unsafe. I brought the vehicle to a Tesla service center. After inspection, Tesla provided a service estimate and documentation confirming ... Read more

Incident date: Apr 15, 2025

I have had a multitude of issues regarding the steering and suspension of my 2012 ford escape limited. I have replaced the same parts multiple times over a short period of time. And the parts normally would not be replaced but once in a car lifetime such as control arms 4x 3x on passenger 1x on driver. But anyway this led to me finding out that my front passenger subframe is rotted. Which led me t... Read more

Incident date: Jul 30, 2025

**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total fa... Read more

Incident date: Jul 29, 2025

Both rear driver and passenger side toe links were replaced at Colonial Ford in Connecticut due to the recall. The driver side is fine, the defective part installed at Colonial Ford is the passenger side. This should be covered by Colonial Ford, as I'm at no fault for the time it took to find this defect which is not apparent until you place the vehicle on a lift and perform a professional inspect... Read more

Incident date: Jul 5, 2025

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds and making turns or coming to a stop, the rear end of the vehicle made an abnormal loud screeching and scratching sound. The vehicle was taken to the dealer, where it was diagnosed that the rear end of the vehicle had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not... Read more

Incident date: Jul 28, 2025

Chattering/screeching from right side of the car. Near tires. Took it in and showed example to technician and he heard it. Comes when turning right or backing up right slowly. They discovered it was the rear differential unit and it will be in the shop for 1-2 weeks.

Incident date: Jul 5, 2025

I was driving on the PA turnpike and upon hitting a pothole or bump the mount on the frame that the lower control arm bolts onto broke off. I was going under the speed limit with two small children in the car and a piece of my frame broke off after a slight bump. Every mechanic and person I speak to at ford is saying it shouldn't have happened and they can't believe it. There was no warning and I ... Read more

Incident date: Jul 27, 2025

The contact owns a 2005 Honda Element. The contact stated that while at a complete stop, the vehicle began to tilt sideways while depressing the accelerator pedal. The vehicle became inoperable. There was no warning light illuminated. The contact pulled off to the shoulder of the roadway. Upon inspection of the vehicle, the contact discovered that the rear driver’s side control arm had separated... Read more

Incident date: May 20, 2025

The contact owns a 2019 Subaru Forester. The contact was informed by his wife that while driving over bumps in the roadway at various speeds, there was a rattling sound coming from the vehicle, and the driver brief lost control of the vehicle. The vehicle was taken to a dealer who discovered that the rear stabilizer bracket bolts had detached from the suspension and needed to be replaced. The cont... Read more

Incident date: Jul 14, 2025

There is a constant wobble and shudder between 30-65 mph.

Incident date: May 25, 2025

On may 25, 2025 I was driving down a local road with several occupants in the van. I did not collide with another car, object my driver side curtain airbags went off trapping me and the occupants in the car. Had to cut the airbags to get out.

Incident date: Jul 12, 2025

This vehicle had a recall for rear tire suspension popping off the vehicle. While my vehicle was parked in my driveway the rear suspension coil popped off the rear of my vehicle as described in the recall. I then took the vehicle to the dealership they first gave me the run around for a couple of days then when they could not explain why the diagnostic test came back as failure for unknown reason... Read more

Incident date: Jun 19, 2025

The rear left axle hanger tore away from the vehicles frame. I have found people online with the exact same failure and the manufacturer has done some retrofitting on affected models.