Consumer Safety Complaints

Incident date: May 14, 2025

The contact owns a 2015 Jaguar XF. The contact stated that the vehicle was taken for inspection, and the contact was advised that the front driver’s side ball joint on the suspension was cracked and needed to be replaced. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. Th... Read more

Incident date: Apr 1, 2025

Front lower and upper control arms started generating noise around 100,000 miles. This was confirmed by an independent service center. So far, have spent $1400 on the lower control arms, only to find out that the noise is still there and the upper control arms need to be replaced as well.

Incident date: Jul 30, 2025

I am experiencing symptoms, consistent with excessive frame movement and structural failure in my 42 foot fifth wheel toy hauler RV. We have been monitoring this for the time we have owned it just over six weeks and have noticed an increase and symptoms that research shows indicate there is a problem.. we are seeking professional inspection and guidance to establish the scope of it and hopefully... Read more

Incident date: Feb 21, 2025

Issue #1 Transmission while going up steep incline and gears go from gear 10th to 9th gear there is a hard thump, dealership says they will not do anything if it passes their clutch pack test. Issue #2 rear driver shock absorber was replaced at 38,000 miles due to leakage. 4k miles(1month) later the new shocks paint is wore off and has the same markings the old one has, this will cause prem... Read more

Incident date: Jul 25, 2025

A trailer company named Road Moto offers rental of this trailer for personal use. The company knowingly allowed me to take this trailer across country. Prior to the trip, it was discovered the company placed two different size tires on each axle because the wheel well and suspension did not give enough clearance for the frame to contact the tire, therefore causing a blowout. Furthermore, the tire... Read more

Incident date: Aug 4, 2025

Purchased new 2025 Hybrid AWD Santa Fe with 47 miles on 8/3/25 at 6pm. By 6:30am on 8/4/25 I noticed an occasional knocking when coming to a stop, reversing, turning and at times driving forward. The knocking became more frequent and noticeable as the day went on with more driving and not once did a service message or warning light display. At 1pm on 8/4/25 with an added 100 miles, I drove it to H... Read more

Incident date: Jul 16, 2025

2018 to 2024 Honda oddessy rear shocks top rusts prematurely through the metal and leaks out the oil making the shock useless. my 2018 Honda Odyssey with 70k miles rear shocks suddenly broke and top is rusted through the metal and is leaking fluid. Honda factory part number 52610-THR-A02 is forbthe rear shocls common problem with 2018 -2024 Honda odessy with 50k to 80k miles so iust after t... Read more

Incident date: Jul 31, 2025

The right side leaf spring hanger broke from the frame while traveling causing the trailer to lean heavily and pull to the right side nearly hitting an 18 wheeler that I was passing. I received a customer satisfaction campaign letter from Grand Design 3 days later in regard to cracks in the I beam frame above the spring hangers for all Imagine 2910BH models produced between 6/24/2020 and 6/14/2023... Read more

Incident date: Oct 2, 2024

At approximately 37,000 miles, the CV axles on my 2023 Ford Maverick Hybrid required replacement due to premature wear. Now, at around 62,200 miles, the vehicle is experiencing excessive vibration and shaking during acceleration, particularly noticeable at moderate to high speeds. This issue appears to be related to the powertrain or suspension system and may indicate a recurring or unresolved pro... Read more

Incident date: Aug 7, 2025

Rear suspension making popping sound at low speed. Rear shocks have also seemed not performing properly over potholes at one time causing an error code for the AWD system. Had local dealer make repairs for TSB for this know issue of shock mounting insulators. Vehicle noise was fixed and ride seemed to be improved for about one day then it started making same popping sound again at slow speeds. As... Read more

Incident date: Aug 7, 2025

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle was taken to an independent mechanic for new tires. While the vehicle was being serviced, it was determined that the rear shocks were leaking. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Number: 25V025000 (Suspension). The contact called the local dealer, but the vehi... Read more

Incident date: Nov 11, 2019

The contact owns a 2019 Honda CR-V. The contact stated that the tire pressure warning light was illuminated. The contact had taken the vehicle to a dealer to have the tires checked and was advised that both rear tires had abnormal wear on the inside treads. The contact had the tires replaced; however, the tire pressure warning light illuminated after approximately six months. The contact took the ... Read more

Incident date: Aug 9, 2025

My whole steering wheel detached while driving

Crash

Incident date: Aug 6, 2025

I was traveling in a parking lot at 5-10 miles per hour when without warning my real axle cracked and suffered a catastrophic failure. This caused a loud scraping noise and loss of vehicle control. I stopped immediately and had the van towed an independent shop where they confirmed a failure of parts with previous recall codes of 11S16S8, 10S13, 10S13S13, and 15S27 including the rear axle and rela... Read more

Incident date: Jul 2, 2025

Hello, My name is [XXX] . I took our Mazda 6 in for wheel balance and alignment and was informed of very serious rust issues in the rear suspension. I was pretty shocked at what they showed me. I worked at Raben Tire for 10 years and I've never seen anything like this. I have two retired mechanic friends look at it, and they (along with the mechanic from firestone) said they cannot even fatho... Read more

Incident date: Oct 31, 2024

The contact owns a 2024 Ford Expedition. The contact stated that while driving on several occasions at speeds between 60 MPH - 80 MPH, the vehicle was shaking abnormally. The vehicle was taken to the dealer approximately six times however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

Incident date: Jun 10, 2025

In February 2025, my jeep would flash a “Service Hybrid System” code that would last about 3-5 seconds and disappear. This happened about 4-5 times over the next few months, code would not stay up and vehicle seemed unaffected. On June 10, I was driving with son on a highway about 60 mph when my car completely shut off, no power to engine, no power steering- absolutely nothing. We experienc... Read more

Incident date: Aug 2, 2025

Hello good morning my car is sounding too bad noise more and more everyday went to showroom 3 times show them and they giving reply that this is honda manufacturing default we are working on it to fix it everytime they are responding the same and everyday me and my family is scared to drive this car on highway please help we are paying so much for this car and we are not having no answer And i at... Read more

Incident date: Jul 17, 2025

While driving to work in my 2013 Ford Taurus I went to take a left and the power steering was suddenly gone and the steering wheel was hard to turn. I nearly hit another car and had to brake hard to miss it. I parked at work and after work I started the car and it was fine until about a mile before I got home. Then it happened again and I could hear a scraping like sound when I turned. The ste... Read more

Incident date: Mar 7, 2025

A clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right. usually happen from a standing start. Honda dealership says its normal. but clicking is not normal. started to click around 3000 miles or so.

Incident date: Aug 8, 2025

The vehicle has ongoing acceleration delay and jerking under normal driving, along with repeated premature rear brake wear and a major coolant leak that required head gasket replacement. The most recent incident occurred on August 8, 2025, immediately after picking up the vehicle from a service visit for the acceleration concern. Two separate throttle delays with a sudden jerk forward occurred at ... Read more

Incident date: Aug 4, 2025

2020 F250 Experienced the death wobble while traveling on freeway at 70 mph after running over bumps .

Incident date: Aug 9, 2025

The vehicle wheels and steering wheel bounce and shake when brakes are applied, regardless of the speed level; this felt like I am losing control of the vehicle and as if the wheels, and components of suspension or brake system will collapse all of the sudden. No warning lights came up in the dashboard. The vehicle was inspected by the dealership (Kearny Mesa Ford Service, 7303 Clairemont Mesa Blv... Read more

Incident date: Jun 20, 2025

I purchased a brand-new 2025 Toyota Tacoma TRD Off-Road. From the first day, the steering wheel was off-center and the vehicle vibrated while driving. At around 500 miles, I noticed severe instability and abnormal tire wear. A wheel alignment report showed: Thrust angle: +0.15° (spec: 0° ± 0.05°) Rear toe: Left 0.23°, Right -0.10° (difference: 0.33°, spec ≤ 0.15°) Front caster: Both ... Read more

Incident date: Jan 14, 2025

Front steering knuckle was cracked, Land Rover hadn’t notified me of any issues. I found the recall online, nearest dealer is 4-5 hours away. Was afraid to drive with cracked part. I replaced steering knuckle on my own out of pocket to keep vehicle safe. Vehicle was not in any accident or injuries. Defect found and fixed before anything could happen. Called Land Rover and they said no resolutio... Read more

Incident date: Jul 29, 2025

I am submitting this complaint to raise serious safety concerns regarding the towing capabilities of the 2024 Toyota Sequoia. Despite its advertised towing capacity of up to 9,000 pounds, this vehicle is dangerously unstable when towing even modest travel trailers—particularly single axle models weighing around 4,500 pounds. During a recent vacation, I towed a properly loaded single axle travel ... Read more

Incident date: Jul 20, 2025

My f250 experiences what is known as death wobble when driving over 50mph and hitting bumps. It's been happening much more frequently as of late. Only way to stop it from wobbling is getting over to the shoulder and slow down to approximately 40-45.

Incident date: Aug 8, 2025

The vehicle shakes violently when applying the brakes over any bump or pothole at slow speeds. This also extends the stopping distance for the car. It has no warning lights. This is a brand new car with only 1200 miles. The problem was able to be confirmed by the dealer but no fix yet.

Incident date: Aug 8, 2025

A 4 year old car already needs brand new suspension!

Incident date: May 13, 2025

I am the original owner of a brand new 2024 Toyota Tundra TRD Pro, and this issue began within the first 15,000 miles of regular dealer-maintained use. At approximately 14,800 miles, I noticed unusual and rapid outer shoulder wear on all four OEM Falken Wildpeak A/T3W 285/65R18 tires. A professional alignment inspection performed by Toyota Carlsbad dealership confirmed that the factory-set front ... Read more

Incident date: Jun 28, 2025

The hybrid battery had the potential to catch fire and it was recalled for a software update, the 95b update. After this software update was completed, the vehicle would completely shut down, regardless of being parked or while driving. The dealership deemed the vehicle "unsafe to drive" and has provided a loaner until they can correct the problem. In addition to this, the front suspension has bee... Read more

Incident date: Jul 17, 2025

The front left slide stopped working 3 weeks ago. Something appeared to be wrong with the wall but I was not sure. Yesterday I noticed the front left portion of the frame was flexing a significant amount. I started inspecting the frame and I am seeing broken welds

Incident date: Jul 29, 2025

Brought my vehicle to Costco to have the tires replaced. After the vehicle was put on the lift, the wheel broke off. Fortunately no one was underneath at the time. Costco did no further work because of this so car was then towed to dealership. They confirmed that the strut mounts were rusted so badly that it caused it to just break away from the top mount. This suspension issue also caused additio... Read more

Incident date: Aug 1, 2025

At 1200 miles the car began to have clicking noise when doing sharp turns which appeared to be a CV joint/ axle issue. At 3900 miles dealership replaced both axles. Claimed original parts were defective. Left dealership and with in 9 miles of driving, the same problem problem continued with the clicking, only louder. Car also has "sticky" unresponsive steering for brief moment every time when ... Read more

Incident date: Mar 4, 2025

Purchased car on March 4, 2025. Noticed TMPS dashboard light was on, returned 3/5/2025, Ford replaced tire senor, light was still on, they replaced 4 tire senors. But did not replace all untill 4/19/2024, that is when I noticed a bubble and crack on tire and a BROKEN SWAY BAR LINK. ALSO THEY DID NOT INSPECT MY CAR WITHIN 7 DAYS, THEY INSPECTED IT ON 3/14/2025. NO REJECTION STICKER PU... Read more

Incident date: Aug 2, 2025

The rear control arm corroded and disconnected from the car. While I was driving. I was backing out of my driveway and there was a loud clinking noise and I observed the drivers side control arm hanging down. And my tire is now very high in the wheel well. Thank God it did not let go while I was on the highway.

Incident date: Aug 3, 2025

Corrosion of the rear frame led to the trailing arm separating, and I nearly hit a tree.

Incident date: Aug 7, 2025

Axle suspension recall status

Incident date: Jul 1, 2025

Death wobble

Incident date: Jul 8, 2025

Honda sold America cars that they knew were rusted less than five years and they still letting people drive these cars that are rusted at the bottom

Incident date: Jul 4, 2025

Car suddenly and dangerously braked on highway with no other vehicles around. Afterwards the tool and check engine lights came on. All advance trac systems failed. Dealership replaced the broken bolts and rear axle. In review it appears recall 21s04 should apply. Site shows 2021 broncos from Hermosillo plant apply. Rep stated building date range 7/22-11/24. How can this apply to a 2021 ford recall... Read more

Incident date: Jul 26, 2025

The front subframe has experienced catastrophic failure due to severe and premature rust-through corrosion. Multiple holes have perforated the component, compromising the vehicle's structural integrity. The part is available for inspection upon request. The safety of my family and others was put at significant risk, as the subframe is the primary component that mounts the engine, suspension, and ... Read more

Incident date: Aug 6, 2025

Front subframe is rotted out. And TPMS light is on.

Incident date: Aug 5, 2025

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 35 MPH, the steering wheel became stiff and did not drive as intended. The contact stated that the next morning, she observed a sound emanating from the steering column. The check engine warning light was illuminated before the failure. The vehicle was not diagnosed or repaired. The contact believed that ... Read more

Incident date: Jan 29, 2025

My wife, [XXX] , purchased a 2005 Acura TL on [XXX]. The car was not inspected, it had a hole in the oil tank, was leaking battery acid, had broken control arms, wore out rotors, wore out brake pads, bald tires, Vehicle Stability Control disabled, no AC, cracked dashboard where the passenger air bag is located, and the alignment was so bad that the car would try to pull very hard off of the road. ... Read more

1 injured

Incident date: Aug 5, 2025

I am reporting a safety concern related to the suspension system in my 2017 Tesla Model X. The front tires are rubbing against the wheel arch liner, especially when turning or driving over uneven terrain. I have not made any aftermarket modifications, and the vehicle has been maintained in accordance with Tesla’s recommendations. This issue appears to match the known problem involving front sus... Read more

Incident date: Aug 5, 2025

My main issue that has caused major concern is while I was driving down the road.The steering all of a sudden jerked and I was almost in an accident. I immediately took it down to my mechanic and he stated that the control arm of the vehicle was bad. I did replace all four tires and got an alignment prior to this happening. Now,this was the most serious incident. I purchased this vehicle in 2022.... Read more

Incident date: Aug 5, 2025

Hi my name is [XXX] my son's name is [XXX] we bought the car and had no problems tell recently my brother n his associates have been making it a part of there day to day basis to spice the wires to the ecu and the fuel tank and transmission was stolen now they put a stolen one in my car and it's messed up my ability to go over 20 or shift and my esp and abs srs lights are just going off like a... Read more

Fire

Incident date: Aug 4, 2025

The lower ball joint broke causing the upper ball joint to break and damage the strut rocked pion and the brake line. I contacted Toyota and they said it was fixed from a former recall

Incident date: Sep 28, 2023

Bumping, Creaking, Popping noise from rear of vehicle, at low speeds (30MPH and under) and when turning. Rear shocks replaced in September 2023 at 10,018 miles; Rear shock mounts replaced in June 2025 and rear shock absorbers replaced in July 2025, at approximately 32,000 miles. Same bumping, creaking, popping noise from rear of vehicle again - Less than 1 month and less than 1,500 miles since ... Read more